need help on a broken screen j2 - Samsung Galaxy J2 Questions & Answers

hey xda, i badly need help on my j200G we need to recover some files on phones storage. my computer still recognize the j2 on mtp but no folders or files showed. i cant do much on the phones side coz both the touch and display assembly is borked. the phones still charge tho, i still hear charging sounds and notifications coming in since the phone is still connected to wifi. is there any way we could mirror the display on external screen or atleast pull some important pictures and vids? i also think im having issues on drivers on pc 64bit for the j2. ive already done reinstalling drivers but no luck. also not sure if this model supports mhl or otg atleast

Related

[Q] Galaxy nexus USB data stopped working (still charges)

My Nexus is stock but it is unlocked.
I have the latest CWM on there (touch 5.8.0.2)
I was currently downloading all the necessary stuff to flash to AOKP but havent even got there yet because all of the sudden my USB isn't working.
I have tried two different cables, the stock one and a different one (both which were working before).
I get charging working through USB but no file transfer.
I just did a wipe data/factory reset and wipe cache via Recovery, and still nada.
Am I cooked here? B-stock with no warranty from Expansys, now currently kicking myself for not buying brand new.
[edit] yes MTP and USB Debug were/are both checked on
[edit2] a lot of my searches seem to indicate that you can move and transfer via adb in recovery or fastboot while having this error. I am not finding that to be the case.
[edit3] windows 7 does not show any indication of a usb drive or anything plugged in as it used to before. This is obviously making it hard for me to try things like reinstalling drivers and whatnot.
thanks
It probably has nothing to do with the USB port...
Plug your phone into your computer, and then scroll the status bar down. You should see a notification "Connected as xx" Select that, then make sure connect as MTP is checked, if it's connected via ptp (camera) it won't allow you to sync files, for what reason so ever...
If that doesn't help, then reflash stock ROM, that usually helps.. With most problems anyway...
If both of these don't work, then I'm sorry, but I can't help you. I'd then call Samsung, and send it in...
LG Simon
Yea MTP was already checked on. USB debugging being on would have auto kicked in as well.
I flashed AOKP but still the same issues. The hardware might have gotten bonked - I hate how fragile these tiny little ports are!
Is there some kind of diagnostic I can run to see if it is truly a hardware issue?
It's the kernel, try another one
Sent from my Galaxy Nexus using xda premium
Just swapped to Faux kernel... still persists.
I'm really starting to think its the hardware but crossing my fingers there's a fix.
the same thing is happening to me, it started yesterday too!
I am on AOKP b-23, Faux kernel....
plug in my usb, it can charge but absolutely nothing happens on the computer side, try it on number of computers too... but the phone is able to charge.
EDIT:
try this:
http://forum.xda-developers.com/showthread.php?t=1400034
or this
http://forum.aokp.co/topic/29-aokp-faq-please-give-me-input-i-update-answers-many-times-a-day/
Mine started doing this. Would charge‚ but sometime I couldn't transfer data or use adb. It seems that the USB didn't like to stay in my computer. Any little movement would unplug it just enough to keep it charging but nothing else.
Sent from my Galaxy Nexus using Tapatalk
I've since tested the MHL cable and also tried using the usb host cable to connect a mouse and both work... does that mean my data connection theoretically could be fine?
I'm using AOKP #23 with Trinity and not had this issue at all. Whether it's because I combine the ROM, Gapps and kernel before flashing I don't know but my phone is running fine
im having this problem as well. does anyone have a solution?
So all you guys that are having problems have enabled MTP through Settings >Storage?
Sent from my Galaxy Nexus using xda premium
Had this same issue yesterday ( phone was 1 day old ) had it plugged into my windows 7 machine and all of sudden the machine couldnt see it. So I wiggled the cable sure enough the computer saw it, jiggled it again and it would lose connection to the PC. Tried this on several PCs with Several cables and same result everytime. If I held the cable connected to the phone at the right angle it would never lose connection.
Ran to Verizon and the numbskull behind counter tried telling me that is normal and I would just have live with it, almost punched him in the throat. Demaded he go get another phone and show me if that one does it. It didnt so he swapped it and was to hasty about it, ended up giving me another cable charger and headphones WOOT WOOT
new phone doesnt do it as of this writing
See http://forum.xda-developers.com/showthread.php?t=1427539 This is probably the issue you guys are experiencing. Seems like you should swap it in or try to fix it yourself by changing the USB charging board.
settings/ storage/ menu button/ usb computer connection/ MTP make sure mtp is checked
this worked for me
Sk00bs said:
settings/ storage/ menu button/ usb computer connection/ MTP make sure mtp is checked
this worked for me
Click to expand...
Click to collapse
i'm an android dev and this has happened to me. really really not good to no longer have adb access to my device. restarted both the phone and computer and tried a different coworker's computer and usb cable with no luck.
i used a samsung usb charger last night which i usually never do (i usually just charge it on the computer) and now this morning i have no data connection.
Hello,
have this problem already on my GNEX. After some reading, i got an idea to turn off Fast Charge in Trickster MOD.
And MTP now working .
Anyway there is an warning about fast charge - " Enabling this will disable access to phone storage" .
Problem solved
Yes, i can't connect mtp too and you rigth..usb fast charging is the problem.
Sent from my Galaxy Nexus using XDA Premium App
kymlalu said:
Hello,
have this problem already on my GNEX. After some reading, i got an idea to turn off Fast Charge in Trickster MOD.
And MTP now working .
Anyway there is an warning about fast charge - " Enabling this will disable access to phone storage" .
Problem solved
Click to expand...
Click to collapse
creco said:
Yes, i can't connect mtp too and you rigth..usb fast charging is the problem.
Sent from my Galaxy Nexus using XDA Premium App
Click to expand...
Click to collapse
Just so y'all know...Fast Charge is simply tricking your phone into thinking it's plugged into an AC outlet...rather than a USB port.
Thus MTP won't work.
same issue here
I'm having the same issue here. Charging works fine with 2 computers and multiple USB cables (as well as AC and car charger adapters), but data transfer has completely stopped working. My computer won't see my phone at all. I have the correct drivers (given that I used them to connect to my computer when I first rooted and unlocked the bootloader). Tried changing the drivers, but I can't get my phone to show up in Device Manager at all. MTP and USB Debugging are enabled.
The only thing I can think of is that I dropped my phone while it was connected, and now the USB cable only charges the phone if I bend it in a certain way (it usually requires upward pressure where the cable plugs into the phone to work). However, other USB charging cables work just fine without any pressure. Is there any chance that a new OEM Samsung USB cable might solve my problem? The other cables I've used weren't OEM.
I normally use a wi-fi data transfer app because the USB data transfer has been slow since day one, so that can be worked around. What IS a major problem for me is that I'm trying to re-root my phone after my root access was lost with the 4.0.4 OTA update. I didn't keep up with the news and only realized last week that my root access had been lost because I tried to do things that required root. Since the OTA update trashed my CWM recovery image, I seem to have no way to re-root and reinstall CWM aside from going back to my computer and doing what I did the first time. But if I can't connect to my computer, I can't do that. It also seems that I would need computer access to remove root in case I bring it back to Verizon for a replacement under warranty.
So on another note, if you guys know of a way to re-root my phone without connecting it to my PC, I'm all ears...
xfighter1188 said:
im having this problem as well. does anyone have a solution?
Click to expand...
Click to collapse
I have run into a lot of USB defects on the phones I have received. It might be wise to get Samsung to repair it, but you will be without a phone for a week. You could also try another cable.
I used to have similar issues except where the power got routed into the data port, frying my phone in multiple areas.
On Samsung's repair ticket they said REPLACED COMPONENT (I'm assuming this is the usb controller and port) this could be the solution but it requires sending it in.

Specific Usb connection problem for my S3

I read a bunch posts on UBS issues but not that solved my problem.
Ok this seemed to start after I installed the ABLDroot tool by chainfire.... but sense then I have tried other roms, and other phones ATM I got a S3 and my S3 hooked into my computer... I going do my best make this easy for you and explain it right.
I have 2 usb ports on my computer which sucks (only having 2) its a labtop. Anyway I have 2 USB DLINK hubs.... one goes into computer and the other goes into the usb hub.. hub1----hub2----computer
hub 1 has nothing in it.....
hun 2 has my S3, S2 and the other hub pluged into it
my computer has 1 usb hub pluged into it and other port is used for my mouse (via a small hub) I do that because its usb mouse and it won't register right on the hubs.... anywaus
Easy problem could this be usb hub? Doesn't seem to be but I can't say I can tell for sure because I need stupid thing to use the phone unless I just except not being able use anything else USB (which arn't connected right now at wern't when the problem started)
This started when installed that ABD tool. Then my computer started saying wrong device error. So I went ahead and installed older drivers which fixed that problem. But the main problem is sometimes when I move stuff on my S3 like if I copy files and stuff I can see they moved on the phone but when I go to the computer and try to find my files there not there. Not moved. Or I see blank folders. Or worse even though I can use file commander still I am unable to see my phones on Cdrive. I see them in devices but not C drive.
sometimes problem goes away sometimes not. what is this ? the older drivers? the abd tool? I can't tell I tried to take one away at a time and while problem would go away often times it still happens once in awhile.... im going try some more tests with the usb plugged strait in but the problem stilll happens ..
Though its better if I don't use the hub thats not good enough for me I want problem gone
I use windows 7 any ideas thanks
only thing I dunno is could having a S2 conected mess with drivers maybe? doesn't seem so.
Any ideas? Different drivers or ... a program or... i dunno man shezzzz
Having the S2 connected shouldn't change anything. Your laptop should see both.
My guess is your USB hub but could also be from the older drivers.
This is a problem specific to your pc (either hardware or software), it's really hard to know exactly what's wrong without being there to test it.

Broken screen data recovery?

My friend dropped his note 2, and broke the screen so that it doesn't function at all anymore. I'm trying to help him recover his pictures from his phone, because he never made backups of them, and it's his pictures of his kids. The phone still works, because theringtone still goes off, and still plays the sound when it's connected to a charger.
His phone is bone stock, and non rooted. I installed the drivers, and connected it to a laptop, but can't retrieve any files. The phoneshows up in explorerer but shows the storage as completely empty. Not even icons for folders. Of course, he didn't use an sd card either. In this situation, I can't go into the phone and change settings with the busted screen, and can't get anything to show up in explorer. He got lucky and got asurion to give him a note 3 as a replacement, but will have to send back the note. Is there anyway to force the files off, or is he SOL?
If there is no response when you connect it to a windows 7 pc (the drivers are built in) you're out of luck. A possibility is Samsung Kies because that program will make an outomatic backup. Sounds like the USB port took damage too.
If you really want to work hard you can swap his main board into a working phone.
rangercaptain said:
If there is no response when you connect it to a windows 7 pc (the drivers are built in) you're out of luck. A possibility is Samsung Kies because that program will make an outomatic backup. Sounds like the USB port took damage too.
If you really want to work hard you can swap his main board into a working phone.
Click to expand...
Click to collapse
It was odd because it registered in explorer as connected to usb, but showed no files or folders. Since he's the only person on earth that didn't use an sd card, I threw some files on an empty and put it in his phone, and that didn't show up either. So I'm guessing it's a lost cause? He has to send it back to asurion, so I can't take it apart.
There is two USB modes: media and storage. Sounds like storage.
Old thread, I know. The phone must be dusty now and the kids grown up. The cheapest solution to this is to get an MHL cable and hook it up to your TV. Use the stylus as your mouse and copy all files to an SD card.
This issue on my phone was due to screen security lock.

Note 4 developer version not connecting to PC as drive

I have a rooted Note 4 developer device and when I connect it to my PC it does not appear as a drive. I'm using the USB charging cable that came with the phone. If I connect with my Note 2, that works, but not the Note 4. I was able to use Odin to flash TWRP so the PC saw the phone and used it correctly. When I click on the USB safely remove hardware and eject media icon in my taskbar, I get an Eject Samsung Media option, so it sees the phone. Maybe my modem is set to an alternative mode? I have no idea how to change that.
The SD card works, and if I want to copy files to and from that I remove it from the phone and put it in a card reader and transfer files that way. When I check the drivers in device manager on the PC everything looks like it's working fine, no yellow triangles with an exclamation mark. I have USB debugging turned on. Maybe it's a setting in TWRP? I am completely baffled and would greatly appreciate any ideas or solutions. And yes, I've turned the phone off and on again...
DrSarcasmo said:
I have a rooted Note 4 developer device and when I connect it to my PC it does not appear as a drive. I'm using the USB charging cable that came with the phone. If I connect with my Note 2, that works, but not the Note 4. I was able to use Odin to flash TWRP so the PC saw the phone and used it correctly. When I click on the USB safely remove hardware and eject media icon in my taskbar, I get an Eject Samsung Media option, so it sees the phone. Maybe my modem is set to an alternative mode? I have no idea how to change that.
The SD card works, and if I want to copy files to and from that I remove it from the phone and put it in a card reader and transfer files that way. When I check the drivers in device manager on the PC everything looks like it's working fine, no yellow triangles with an exclamation mark. I have USB debugging turned on. Maybe it's a setting in TWRP? I am completely baffled and would greatly appreciate any ideas or solutions. And yes, I've turned the phone off and on again...
Click to expand...
Click to collapse
I've had this problem before and I uninstalled the Samsung drivers and reinstalled them. Drivers can be "finicky" on some versions of Windows. Make sure you get the latest drivers from the Samsung web site, not another download site. I'm sure you know this, but make sure USB Debugging is selected and you connect as a Media Device under USB connection settings. Hope this helps.
Thank you for your suggestion, JPCalhoun. I reinstalled the drivers, but still no luck. The computer's USB charges the phone. The PC, which is a Windows 7 64 bit machine, sees the phone as a Samnsung mobile USB CDC composite Device. On the phone, the little UBS symbol just never appears. I think it might have to do with the modem settings on the Note 4. I just have no idea on how to access them. I know on older notes you would bring up the keypad and dial in a certain number to access the phone's modem. I don't know what the number is on the Note 4. It's weird, everything else works perfectly on the phone, just not the USB settings. I'm going to try and transfer stuff wirelesslly. I transfered all my old contact information from my old Note 2 to the Note 4 wirelessly, so maybe I'm just stuck going that route.
DrSarcasmo said:
Thank you for your suggestion, JPCalhoun. I reinstalled the drivers, but still no luck. The computer's USB charges the phone. The PC, which is a Windows 7 64 bit machine, sees the phone as a Samnsung mobile USB CDC composite Device. On the phone, the little UBS symbol just never appears. I think it might have to do with the modem settings on the Note 4. I just have no idea on how to access them. I know on older notes you would bring up the keypad and dial in a certain number to access the phone's modem. I don't know what the number is on the Note 4. It's weird, everything else works perfectly on the phone, just not the USB settings. I'm going to try and transfer stuff wirelesslly. I transfered all my old contact information from my old Note 2 to the Note 4 wirelessly, so maybe I'm just stuck going that route.
Click to expand...
Click to collapse
==========
Try this: http://forum.xda-developers.com/showthread.php?p=57120967
You can use Shortcut Master from Playstore to get to hidden settings ....it takes Root.
Sent from my SM-N910V / VZW Note 4 DE / Rooted / TWRP 2.8.1.1 trltevzw
That did the trick, Manbat. I thank you profusely! I got a Note 4 dev edition and you would think that they would have had the USB setting set to MTP+ADB. Anyway, now she's rooted and working well in my ColorCross VR headset. Running Crysis 2 in Stereo 3D with this display is mindblowing. Better resolution than a genuine Oculus Rift DK2 headset. And no tether! Good times. Thank you again, Manbat!
DrSarcasmo said:
That did the trick, Manbat. I thank you profusely! I got a Note 4 dev edition and you would think that they would have had the USB setting set to MTP+ADB. Anyway, now she's rooted and working well in my ColorCross VR headset. Running Crysis 2 in Stereo 3D with this display is mindblowing. Better resolution than a genuine Oculus Rift DK2 headset. And no tether! Good times. Thank you again, Manbat!
Click to expand...
Click to collapse
Yea I had that same exact problem yesterday, I am pretty sure its because they took a regular retial, unlocked the bootloader and left it in that setting. It was driving me nuts but I found it by doing some research, when I suspected the problem, i didn't know how to get into the hidden menu until I found that app man what a pain in the ass

Hardware Problem - Software - data Recovery from broken display

Hi everyone,
I know this forum is more about software and the functioning of custom roms. But maybe someone has experiences with data recovery from a SM-A320FL, stockRom, with a broken display.
The mobile of my son has a broken display. The mobile still works, I can plug it in to a computer and it is still recognized as normal. I can not get access to the data via the laptop because I have to unlock via the phone. I know I could just get out the external sd and save the data, but my son would like to save his data from the phone as well.
The display is completely black and broken. We can not access the phone. Touch does not work.
My idea was to access the phone via an USB-C hub and plug the phone to an external monitor with a mouse and keyboard. So far it has not worked. Has anyone tried this solution and could tell me his /her experiences?
Has anyone experiences with such or a similar problem? Are there any other solutions to the problem, e.g. break up the phone and connect a new display to the phone,?
Many thanks for your help and any suggestions
Best
t---pl
t---pl said:
Hi everyone,
I know this forum is more about software and the functioning of custom roms. But maybe someone has experiences with data recovery from a SM-A320FL, stockRom, with a broken display.
The mobile of my son has a broken display. The mobile still works, I can plug it in to a computer and it is still recognized as normal. I can not get access to the data via the laptop because I have to unlock via the phone. I know I could just get out the external sd and save the data, but my son would like to save his data from the phone as well.
The display is completely black and broken. We can not access the phone. Touch does not work.
My idea was to access the phone via an USB-C hub and plug the phone to an external monitor with a mouse and keyboard. So far it has not worked. Has anyone tried this solution and could tell me his /her experiences?
Has anyone experiences with such or a similar problem? Are there any other solutions to the problem, e.g. break up the phone and connect a new display to the phone,?
Many thanks for your help and any suggestions
Best
t---pl
Click to expand...
Click to collapse
As far as I know, the phone is not capable of displaying its screen over the USB-C and never has been:
List of devices with video output over USB-C
en.everybodywiki.com
Your only chance would be to use adb or Microsoft's Your Phone. But for the latter, you need to install and set up the app, which would be impossible with a broken screen.
How to fully backup and restore your Android device without root
One of Android’s little-known tricks is its built-in backup and restore process that allows users to save their private data...
9to5google.com
As a matter of fact, you could still root your phone and make a backup using the buttons on the side of the phone, however, you could only do that with a blindfold on as you have no screen. (However, there are many screenshots and videos available to see what theoptions are.)
Of course, if you bring your device to a repair shop, they can attach a touchscreen and perform the backup for you.

Categories

Resources