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Hello people
A couple of hours ago, my phone shut down due to empty battery. I came home, plugged it in and booted it, all was fine. At about 60% I shut it off and went to have lunch, when I came back and tried to turn it on, I couldn't.
Led was orange at the time, I unplugged the power cord but the led stayed on! I removed the battery to be able to reboot it, but when I re-inserted it I still wouldn't boot.
Now no matter how I try to charge it, led stays off like it's not charging. Tried various different cables/chargers, the same. Tried to plug it to the charger without battery but no led flashed. Tried to boot without sim/sd card, still the same.
Any ideas?
My battery has never been changed (for a year now) and has had a bunch of full drains. Could this be a dead battery? :/
Well seems the phone is fried... I tried two more official batteries and no go...
Sorry to hear it. I thought that at first when I read your thread but I thought because I am not the most experienced person here, there might be some kind of fix.
HTC will most likely if not certainly replace this handset for you, seeing as it just happened out of the blue.
Well I certainly hope so, problem is I suspect it's an import (from another European country) and local HTC service generally does not do well with European imports.
Anyway I'll give it a try, meanwhile I'm getting a sensation soon
I have a similar problem.
I'm lucky that my girlfriend has the same handset as I do, the I could compare the phone abnormal behavior tho that of her properly working phone.
The first thing I've noticed, after a while when the charger was attached, was that the phone is very hot and that the battery keeps draining out in a surprisingly high rate.
After a while I've noticed that even when the phone is turned off it wont recharge. Sometimes the Orange LED is on when recharging while it is off, and the LED stays on for a few seconds after removing the charger, as if it was still charging. Note that the affects of connecting the charger to the phone, are mainly the ones listed below (not necessarily altogether)
* The phone indicates as if it recharges.
* Going to an infinite loop of rebooting and crashing.
* Getting hot when power supply is plugged, or at any time when the phone is turned on.
Ultimately the battery was empty, and the only way I had to keep using the phone (mostly to diagnose the symptoms listed here) was to swap the battery with the one of my girlfriend's device, and charge my battery in her device while using her's. That's the place to mention that the battery works just fine and that the phone is draining any battery, no matter what.
I took it apart to have a closer look at the source of all of the heat emitted while the phone is turned on, and it seem to come from the motherboard itself.
That's all I have.
The worst thing is that a friend of mine who helped me opening it up broke the pcb of the volume keys. Now I checked and It turns out that that pcb is actually part of the flex cable, which sort of extension of the motherboard and is mainly the second most important piece of hardware of all the phone parts (not that there are so many). If I would be able to expose the conductors inside the flat cable I might be able to solder an alternative volume pad I'll make out of old some miniature switches I have. The cable is very thin. any Ideas of how to expose the relevant conductors without ripping the cable apart?
Just a (late) update:
It's been almost two years, I had given the phone to a close friend of mine after a couple of weeks since writing the first post, just in case he could resurrect it, nothing.
Then, a couple of months down the road, the phone suddenly woke up! He tried to connect it with the charger, after months of not being able to charge or boot it up and somehow it worked. And it has been working flawlessly ever since.
I just got it back to give to my girlfriend until her sensation is fixed, flashing Viper now
In case something like this happens to any of you, don't give up!
Hey all,
I'm having a bit of a problem with my Nexus. It was working fine up until today, when all of a sudden (when it was low battery) the screen kept coming on every time I turned it off with the low battery warning. Each time it did it seemed like the percentage was going down by one. I restarted the phone and it then told me 0% remaining briefly before shutting off.
Now the battery icon is flashing as if it is being charged even when it is not plugged in. When I plug it in from the mains it also seems to sometimes say Charging (USB) instead of (AC). When I plug it in to charge while the phone is off it does not show a charging icon (waited for a minute or so).
It sounds very similar to the bug reported here. Could this possibly be a ROM/Kernel issue (I'm running Manhattan ROM) or do I have a hardware fault?
Cheers
icedragon999 said:
Hey all,
I'm having a bit of a problem with my Nexus. It was working fine up until today, when all of a sudden (when it was low battery) the screen kept coming on every time I turned it off with the low battery warning. Each time it did it seemed like the percentage was going down by one. I restarted the phone and it then told me 0% remaining briefly before shutting off.
Now the battery icon is flashing as if it is being charged even when it is not plugged in. When I plug it in from the mains it also seems to sometimes say Charging (USB) instead of (AC). When I plug it in to charge while the phone is off it does not show a charging icon (waited for a minute or so).
It sounds very similar to the bug reported here. Could this possibly be a ROM/Kernel issue (I'm running Manhattan ROM) or do I have a hardware fault?
Cheers
Click to expand...
Click to collapse
You are having this problem: http://forum.xda-developers.com/showthread.php?t=1427539
This is a hardware problem. You should RMA your device, or change the USB charging board yourself.
I had this exact problem myself, and tried many ROM/kernel combinations but it didn't help. As I didn't want to RMA my phone to clove.co.uk, I bought this board (http://www.ebay.com/itm/ws/eBayISAPI.dll?ViewItem&item=150713366355) which fixed the problem.
I have a strange issue that my Samsung Focus used to get when it was first released. The Focus was later fixed with a Firmware update.
When I plug in my power cord, SOMETIMES, the screen becomes unresponsive, or glitchy. Also, instead of charging my phone, it starts to drain the battery. I can watch the Diagnosis app (##634#), and it is pulling charge, instead of pushing it. If I unplug and restart my phone, then plug it back in, it starts charging it normally.
Also, when I power off my phone while it's plugged into power, it goes into a reboot loop showing battery empty, even though the battery is fully charged (or, sometimes, it locks up and I have to unplug to restart). I have to unplug the cord and restart, or it never powers back on.
I've already tried multiple Hard Resets, and still happening. I'll keep an eye on this, and see if anyone else is having the same problem. If not, I might exchange it. If others are, then I will expect Nokia to fix it shortly and I won't stress about it yet.
PS: Lumia 900 Black
I had this happen once
Sent from my Lumia 900 using Board Express
Which charger/cable are you using? I found that I had this problem with my e900 using a cheap third party charger. I'm having the same issue with my Lumia now, but on a different charger (that was working fine on the e900). Going to the first party charger or playing around with another one I had at home seemed to solve the issue.
genericasian said:
Which charger/cable are you using? I found that I had this problem with my e900 using a cheap third party charger. I'm having the same issue with my Lumia now, but on a different charger (that was working fine on the e900). Going to the first party charger or playing around with another one I had at home seemed to solve the issue.
Click to expand...
Click to collapse
Yes, I did notice it's mostly a third party charger. But it also does it on the PC USB port. Likely due to low amperage too. I understand the lumia has a large power requirement, but the PC USB port should not cause it. Its not like they will never be used on PC USB power.
Like I said above, my Focus had the same issue, and they fixed it with a firmware update. I'm sure Nokia will do the same.
Good luck. Keep us updated.
I had an issue just now while charging my Lumia 900. The battery was around 15% so I plugged it in for a charge. I went to look at something on the phone a few times while plugged in and the first few it was fine. Then on the third time I couldn't get any response at all from the phone. I unplugged it and had to hold the power button for a long time to get it to come back on. This is the first "issue" that I've experienced with this phone since getting it on Friday. I haven't had any data issues or anything else that some others are seeing. Not sure why it happened but I'm concerned it might not be an isolated incident.
At this point this has only happened once and while charging. Not sure if its related to being plugged in or if it could happen while under normal use yet.
my battery was critically low and the screen became unresponsive..it just froze on whatever I was doing and it wasn't responding to any of the commands..so I had to hold the power button for a long time and restart it..but upon restart it did it again..then I plugged in my charger and it was fine after that...does the lumia charge while off? or is the phone supposed to be on whilst charging?
Those are the exact symptoms my Samsung Focus had until they fixed it via Firmware.
Windows phones only charge while on. If the battery is exceptionally low, it will charge just enough to be able to power itself on, then it will finish charging while on. It's designed that way. I'm looking forward to firmware and software updates, which will only make this phone better. Or, if we get to upgrade to Apollo, woohoo!
Still love this phone though, even w the charging glitches.
So this is the problem: my ZL displays the charging light, it appears to be charging, but does not charge. I always had problems with charging, having to wiggle the connection or something for it to work, but not this type of problem. Sometimes it goes up for like 1%, then down again, wiggling between 10% and 20% battery. This happened in the last 3 hours, i switched cables, wall plugs, etc. Still the same. What can i do? When i keep it plugged it does not discharge, but i'm afraid that if it gets to 0%, it'll die. What can be the problem? Please help me
darkielol said:
So this is the problem: my ZL displays the charging light, it appears to be charging, but does not charge. I always had problems with charging, having to wiggle the connection or something for it to work, but not this type of problem. Sometimes it goes up for like 1%, then down again, wiggling between 10% and 20% battery. This happened in the last 3 hours, i switched cables, wall plugs, etc. Still the same. What can i do? When i keep it plugged it does not discharge, but i'm afraid that if it gets to 0%, it'll die. What can be the problem? Please help me
Click to expand...
Click to collapse
Dont worry frnd.
Need some inputs before i zero down the problem
1) Are you using the stock charger that came with your phone. If so there is every possibility either the charger head or usb cable has gone faulty.
2) Type *#*#7378423#*#* and goto battery test and check its health condition. If it says condition is good then the fault is with your charger
3) Try using a charger which is a 1500ma charger.The normal charger supports only 800ma/500ma so your mobile will not be able to draw enough current from it and usually takes more time to charge or the charging rate with be equal to the discharging rate like in your case.
Hi,
I had the same problem just recently - phone wouldn't charge to above 5% or so (if I was lucky) - all original charger. When I plugged in the charger, the led light flashed red, then another color (green or yellow, can't remember), and then it didn't charge.
I actually had some problems with charging a couple of times before - it went on and off like 5-6 time, but then it did start to charge normally after a while. This last time, I tried to charge it for hours without any luck.
If i booted it up, it sometimes charged to 4-5%, then it would stop/start/stop/start endlessly. The same thing happened when I connected the phone to my computer, the USB fell off/on/off/on endlessly. I thought it was a faulty cable / charger first, but this happened to all cables and chargers I tried. I then thought it was the USB-port on the phone. Or a faulty battery.
After a while, it mostly stopped at 1-2% - sometimes immediately. I noticed that after using the "battery button" to hard reset the phone, I always seemed to get a few %'s of charge, and it didn't just blink immediately when plugging in the charger.
I had even written my problem description and was about to send the phone back to the retailer, when I did one last try of factory resetting the phone from the recovery, wiping everything. The problem still existed when I booted the phone, however, entering the recovery again after factory reset - I actually noticed that the phone charged above 5% this time. Leaving it on charging while in recovery, it got up to 8%, and then I thought the problem was fixed. Booting again, still same charging problem. I then factory reset again, and tried recovery again... Leaving the charger on - I managed to charge it to 100%. After this, I've never had any problem charging the phone. :|
I don't know what solved the problem, it could be only charging from recovery, or it could be that the full wipe deleted some battery stats or something? I did install an app to wipe battery stats after the problems occured, it also showed the charging rate of the battery, and it went up and down like crazy when I had the problem.
I don't really know if this is of any help, but I had PhilZ recovery at least which I managed to charge with.
You can try any methods, but i realy think that it because bad accumulator.
- original chargers
- hard reset
If it is not help - your way is go to the service.
Usually it the problem with accumulator or power controller.
Hi!
I bought my Sony Smartwatch 3 about two months ago. I've always updated the watch and now I'm on the latest build MWD49B.
I don't know precisely when the problem started, but for sure also before updating to the latest build it already showed it.
Basically if the watch is turned off it won't charge and it'll overheat a lot. I mean it maybe charges at an absurd rate, like from 60% to 100% in about 4 hours.
I tried changing charger (1A and 2A) and charging cable, but it doesn't change. It's like stuck in some way. The funny thing is that when it is stuck in this state if I turn it on (with the same chargers and cables) it starts charging fast (normal charging times) and funny enough it gets colder than when it's turned off charging (I mean slightly hot but colder than when it's stuck).
Do any of you has this problem?
Could it be a SW problem too or just HW? I haven't tried to reset it yet, but would rather lose time in resetting it and reinstalling all my stuff than losing time in the RMA process and waiting time to have it repaired, even because thinking of running without it makes me feel already mad!
I also have MWD49B and I'm charging my watch with (AFAIK) a charger which was bundled with Xperia PLAY docking station. Its output is around 500mA. Sometimes I was charging the watch with EP880 charger (output 1,5A) and I was charging it with BlitzWolf charger (output 2,4A). I've never had any problems with overheating and I pretty much never turn off my watch even when charging.
The problem is that some watches (especially the fresh ones from 2014 with glossy grey cap on microUSB port, not the full rubber ones like my watch have) might have faulty battery. If it overheats, charges 4 freaking hours... well it's REALLY long... my 500mA charger charges my watch up to one hour and I have no problems at all...
If you still have warranty, I'd suggest returning the watch, this overheating might be dangerous.
Hi!
Thanks for the answer.
My watch is from an April 2016 batch (written on the box), and it's one of those with the rubber cover on the charging port.
Just to be clear, if I charge the watch when it's ON, I don't have any problem and it is charged in less than one hour, the overheating problem and non-functional charging is present only when the watch is switched off and it is charging.
Me too...
I bought my Sony Smartwatch 3 about one years ago...
Whan I first charge it from PC's USB port , the same problem with you..
I don't know why...even I reset watch , it's the same...
So..I always charge the watch when it's ON...
jackal992 said:
Hi!
Thanks for the answer.
My watch is from an April 2016 batch (written on the box), and it's one of those with the rubber cover on the charging port.
Just to be clear, if I charge the watch when it's ON, I don't have any problem and it is charged in less than one hour, the overheating problem and non-functional charging is present only when the watch is switched off and it is charging.
Click to expand...
Click to collapse
I have the same, "new" batch, with rubber cover on USB port.
I'm not sure if I missed some of your text from the original post or you edited it. I'm talking about switching the watch on so it does not overheat.
I've noticed my watch behaves exactly the same! If it's turned off and charging - it's hot like hell and not even fully charged after two hours and if turned on and charging - cold and fully charged after like... one hour.
Strange because on earlier Android Wear builds everything was ok.
Same over here.
But I didn't try charging it while it is running.
But when it's off, it only charges up to 75% and gets insanely hot. Then, when used it drains normally until around 50%. After that, the battery dies within 1-2h
I also never had any issue with the battery before the last update.
zapp_em said:
Same over here.
it drains normally until around 50%. After that, the battery dies within 1-2h
Click to expand...
Click to collapse
Sign of dead lithium battery
jackal992 said:
Hi!
I bought my Sony Smartwatch 3 about two months ago. I've always updated the watch and now I'm on the latest build MWD49B.
I don't know precisely when the problem started, but for sure also before updating to the latest build it already showed it.
Basically if the watch is turned off it won't charge and it'll overheat a lot. I mean it maybe charges at an absurd rate, like from 60% to 100% in about 4 hours.
I tried changing charger (1A and 2A) and charging cable, but it doesn't change. It's like stuck in some way. The funny thing is that when it is stuck in this state if I turn it on (with the same chargers and cables) it starts charging fast (normal charging times) and funny enough it gets colder than when it's turned off charging (I mean slightly hot but colder than when it's stuck).
Do any of you has this problem?
Could it be a SW problem too or just HW? I haven't tried to reset it yet, but would rather lose time in resetting it and reinstalling all my stuff than losing time in the RMA process and waiting time to have it repaired, even because thinking of running without it makes me feel already mad!
Click to expand...
Click to collapse
I've had this exact problem. One thing I discovered is the battery will stop charging when it reaches a certain temperature. Try placing a fan to blow directly on it while it's charging. This has worked for me.
Sent from my SM-N920T using Tapatalk
jackal992 said:
Hi!
I bought my Sony Smartwatch 3 about two months ago. I've always updated the watch and now I'm on the latest build MWD49B.
I don't know precisely when the problem started, but for sure also before updating to the latest build it already showed it.
Basically if the watch is turned off it won't charge and it'll overheat a lot. I mean it maybe charges at an absurd rate, like from 60% to 100% in about 4 hours.
I tried changing charger (1A and 2A) and charging cable, but it doesn't change. It's like stuck in some way. The funny thing is that when it is stuck in this state if I turn it on (with the same chargers and cables) it starts charging fast (normal charging times) and funny enough it gets colder than when it's turned off charging (I mean slightly hot but colder than when it's stuck).
Do any of you has this problem?
Could it be a SW problem too or just HW? I haven't tried to reset it yet, but would rather lose time in resetting it and reinstalling all my stuff than losing time in the RMA process and waiting time to have it repaired, even because thinking of running without it makes me feel already mad!
Click to expand...
Click to collapse
Same problem here.
I've got the SW3 of 2015 vintage (it does have a cover over USB - I thought they all did?)
Since updating, if watch is off while charging it gets very hot, charges very slowly and never to 100%.
The solution is simple enough - charge it while OS is running.
If the watch is out of juice: Start charging, let it get enough to boot and then again allow it to complete charging with Android Wear running. Then charges normally (about an hour) and doesn't get hot.
My feeling is this is a software issue too. I'm running M1D63G.
Since we all know batteries don't appreciate getting cooked, I'm wary of leaving it charging for long when off, I'm betting it will cause battery damage eventually.
Conspiracy theorist's might even suggest it's Sony's way of ensuring our SW3 batteries die, so we're ready to update to the SW4 - I'm not that cynical.
Hello everyone, here's the matter don't know where to ask it so this thread is similar...
I have 2 Sony3 watches, one with screen partially broken and the second I got it secondhand with a charging base made by the previous owner.
The watch that came with the charge base it always has the charge icon on screen even if it's not charging, sometimes if i reboot it dissapears but most of times it STAY :/
if i turn off watch vibrates and start "charging" all alone without connecting it so i don't know what to do with that cause it obv drains battery and its never really off...
Second thing, my old watch with broken screen worked well since i plug it into that base.... then is doing the same as the other watch, charging forever without charger seems like the base charge illness has affected my old watch too... XD
So pleaaase anybody know something about this? i've restarted them several times and with pcCompanion and the icon remains maybe a custom rom will solve or is hardware issue?
I am using may sony smart watch 3 for long time and i kept it for some month after then i carry it and begin to charge it but it will only show sony and then will not proceed i kept it again after i carry it i plug the charger and it only vibrate
This watch needs to be recalled or have an emergency firmware update. My smartwatch 3 overheated while plugged in overnight and melted apart. Thankfully it was on a metal computer case and not some paperwork. This annoyance has become a real safety issue. It's a shame because I loved this watch otherwise.
Just a general FYI to all of you, use a USB Port or a charger that charges slow and always turn it on when you charge it.
Our watch is really different compared to anything nowadays. It shouldn't but still charges faster than it (should) be allowed.
My Watch is still with it's first Battery and it holds for at least a day, just be careful