LG G4 will only make cell phone calls half the time - G4 Q&A, Help & Troubleshooting

My wife's LG G4 will often dial the phone number but never rings or puts the call through. If I then call the number on my S8 it rings and goes through immediately. The LG G4 sometimes requires several reboots before it makes the call. Before this it always called with no problems. Anyone heard of this or know of a fix?
Thanks,
Richarrd

rgs2 said:
My wife's LG G4 will often dial the phone number but never rings or puts the call through. If I then call the number on my S8 it rings and goes through immediately. The LG G4 sometimes requires several reboots before it makes the call. Before this it always called with no problems. Anyone heard of this or know of a fix?
Thanks,
Richarrd
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Click to collapse
Now my sitiation prob aint nowhere near the same. But sometime on my g4 unlocked it takes a bunch of tries when on a 3g network. My voice connection tries to default to lte and if sigs to weak on lte i cant connect my calls. Got killer data even on 3g. Its ever so random. Never had to reboot to solve but forceing radio settings to lte only fixes most of the time. As we have prety decent steady lte. Only a few dead spots and i always land in the middle of dead spots

Thanks very much. That's an idea, forcing it to lte. I'll try it.
Regards,
Richard

Related

At a loss over signal loss.

I have an annoying signal loss problem that has been on-going since 4.4, seemed to get a bit better with 5.0, but is bad again with 5.1. At random intervals the phone just loses all signal, as in no bars at all (just an empty triangle), and not even a provider showing. It does say "Emergency Calls Only" in the titlebar, not "No Service", suggesting it actually has signal. This is exactly what it does with no SIM inserted, but I have tried different SIMs to no avail. Eventually it does come back again by itself, but restarting the phone always fixes it straight away.
I can also trigger this behaviour by making a call. Sometimes it works, but sometimes as soon as the call connects, the signal does as described above (so naturally the call drops).
I have googled this for hours and found some problems that sounded similar, but no suggested fixes made a lasting fix on mine. One suggested fix was to clear cache and data for the "Phone" app, force stop, then restart. However, I noticed I have 3 apps labelled Phone. Is this normal? I did the clear/stop/restart on all of them, and that possibly helped for a while, but it started doing it again.
Has anyone seen or heard of anything like this?
the network problem is very troublesome. I now use two phones, one specifically for calls, and one this X ZL. Mine has a bit different problem. it doesn't catch good signals, and while on calls, it automatically loses signals. the call quality is also poor, i tried different sims, but to no avail. my 4 year old Samsung champ gives loud clearer calls on the same sim on the exact same location at the same time where my ZL fails to deliver. i wish we could change the hardware network module
gigapus said:
I have an annoying signal loss problem that has been on-going since 4.4, seemed to get a bit better with 5.0, but is bad again with 5.1. At random intervals the phone just loses all signal, as in no bars at all (just an empty triangle), and not even a provider showing. It does say "Emergency Calls Only" in the titlebar, not "No Service", suggesting it actually has signal. This is exactly what it does with no SIM inserted, but I have tried different SIMs to no avail. Eventually it does come back again by itself, but restarting the phone always fixes it straight away.
I can also trigger this behaviour by making a call. Sometimes it works, but sometimes as soon as the call connects, the signal does as described above (so naturally the call drops).
I have googled this for hours and found some problems that sounded similar, but no suggested fixes made a lasting fix on mine. One suggested fix was to clear cache and data for the "Phone" app, force stop, then restart. However, I noticed I have 3 apps labelled Phone. Is this normal? I did the clear/stop/restart on all of them, and that possibly helped for a while, but it started doing it again.
Has anyone seen or heard of anything like this?
Click to expand...
Click to collapse
check if antenas are correctly connected. https://www.youtube.com/watch?v=7yADs4OsAXg

Nexus losing cell signal then cant make calls

Its now happened 4 times always in the same place and Im wondering if its an issue with the Nexus or my carrier (or a combination of both) it never happened with my old Sony Xperia SP (call still dropped on xperia but always could dial or be called).
I go through a small village and the signal drops so call ends. Phone shows signal so I try and call back and call instantly says 'call ended'. The other person cant contact me either.
3 times its worked by turning off the phone then restarting it, today I had to restart then toggle aeroplane mode a few times before I could call, all the while the phone showed signal.
Is there anyone else who has experienced this behaviour? Its only this one location ive had the issue but not being able to reestablish a call is a real pain and shouldnt be happening from what I can see.
Network is EE in the UK.
May be a little late to answer, but i have the same problem. Could you do something to solve this issue?

Calls drop when I'm not on speakerphone

Hey, title pretty much says it all. I'm on T-mobile in the U.S. I've tried it on the network and WiFi calling and I've had calls drop randomly, quite often. Sometimes it will be really soon into the call, sometimes longer. I thought at first it was a network thing so I called T-mobile and they said it looked fine on their end, and it says i have service.
Weird thing is that whenever I've made a call on speakerphone it doesn't drop. So i thought I must be hitting the hang up button with my cheek but I've tried holding it away from my face to see if it helps, and it doesn't. So its really weird. Does anyone have any suggestions?

anybody having issues with wifi and mobile data (T-Mobile)

I'm getting tired of it, wifi disconnects and reconnects or flat out doesn't work, mobile data flat out doesn't work most times unless I reboot the phone for either of them to work. I'm rebooting about 4-5 times a day just to get either working. I'm at my wit's end and about to get rid of this thing as soon as I can.
I generally love this phone, but I'm seeing similar issues. WiFi says connected, but I don't get any data. I thought it was my network at first, but noticed other devices working. Tested network while my phone was acting like this, and my WiFi and network were working great.
Separately, my phone sometimes won't dial out. I use Google Voice, so I'm not sure if it's the phone or Google that's not working, but it's very frustrating. The dial screen comes up, then immediately disappears. No errors or anything to indicate that it ran into problems. The dial screen just flashes. Rebooting seems to fix that. But all very frustrating. Especially when I'm trying to call someone while driving. I don't want to have to look at the screen. I want to be able to tell the phone to call and know it's going to do it. Instead, I tell it to call, it confirms it will call, then nothing.
chris.arney said:
I generally love this phone, but I'm seeing similar issues. WiFi says connected, but I don't get any data. I thought it was my network at first, but noticed other devices working. Tested network while my phone was acting like this, and my WiFi and network were working great.
Separately, my phone sometimes won't dial out. I use Google Voice, so I'm not sure if it's the phone or Google that's not working, but it's very frustrating. The dial screen comes up, then immediately disappears. No errors or anything to indicate that it ran into problems. The dial screen just flashes. Rebooting seems to fix that. But all very frustrating. Especially when I'm trying to call someone while driving. I don't want to have to look at the screen. I want to be able to tell the phone to call and know it's going to do it. Instead, I tell it to call, it confirms it will call, then nothing.
Click to expand...
Click to collapse
I'm getting the same problems and it's annoying the hell out of me I'm paying this phone off but I'm about to just ditch it buy a pocofone and just pay im this off separately or try to trade it in for a one plus 6T

Network issue - Italian Career

Hello everyone,
I have a Xiaomi Mi 10T Lite which I use as a secondary phone.
I'm experiencing a serious issue which happens randomly during the day:
all of a sudden, especially after long sleeps, the phone seems completely isolated from the mobile network making it impossible to send/receive calls, although showing data coverage.
What I noticed during one of this episodes in the #*#*4636*#*# menu is that the phone is trying to connect to the preferred network NR/LTE/TDSCDMA/GSM/WCDMA.
Switching that to GSM/WCDMA/LTE (PRL) revives the connectivity.
Any idea on how this can happen?
Thank you
I too am face the similar issues. I am running PixelExperience 12.1. I use two India SIMs with WiFi calling support.
As you mentioned, after long sleeps, the phone is not able to make calls or connect to receiving calls. Sometime, the call gets disconnected as soon as we answer and won't be able to call back. If the phone connects, the call is completely silent. Disconnecting and calling back works sometimes but most times, call doesnt go through. Putting it on flight mode and back sometimes makes it work. Sometimes restarting makes it work. Either way, its really frustrating.
I tried look at logcat output but I am not able to figure out what is going wrong because of the volume of things happening at that time.
Which is the OS version and firmware you are on? Stock MIUI? Or custom rom?

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