Strange Google Play Services problem - G4 Q&A, Help & Troubleshooting

Hi all.
I have an H815, bought (unlocked) two years ago in Switzerland when I worked at the UN, now back with me in Toronto.
(Carrier in Switzerland was "Yallo", in Canada it's "Public Mobile")
For the past few months, I have a "Unfortunately, Google Play Services has stopped" that occurs under a very specific circumstance and (as far as I can tell) nowhere else.
It happens when I am in Google Hangouts and try to send my location. Consistently and repeatedly.
Yet I have downloaded a GPS testing app; it appears to work fine, as do my map apps (Google Maps, Waze and Nokia Here).
I've tried everything: cleared cache and default apps, uninstalled and reinstalled apps and Services, and finally a hard wipe/reset. Still happens.
Any suggestions? Right now my only route left is to wait for the Nougat update and hope for the best.
(That is, assuming I get it; my phone has never been attached to a carrier, so I'd need to get my OTA directly from LG)

try flashing a new rom of same android version again?

Related

GPS (compass) lock issues

Begin this month, after I came back from a holiday, I suddenly got problems with my GPS.
First I thought it was due to the Google Play Services upgraded to 5.0.84.
The past few days I re-installed multiple times my Xperia ZL (C6503).
When the issues began, I had the Ultimate PureXZL v2 installed. First I reinstalled it, updated all apps. Same problem. Sometimes I got a GPS lock, but after a while I lost it. I used Google Maps, Navigon and a anti radar app Avertinoo. All without luck.
I did a rollback to Xperia ZL (C6503)_10.3.1.A.2.67_Generic DE.ftf, rooted it and upgraded to 10.4.1.B.0.101. Installed Xposed framework and Gravitybox. But the next morning again, no luck to get a lock.
Yesterday I installed C6503_10.5.A.0.230_Commercial_and_Journalists.ftf, rooted , installed Xposed framework and Gravitybox. But the next morning again, no luck to get a lock. Even went in the service menu, and also no luck there with the GPS
Today a clean C6503_10.5.A.0.230_Commercial_and_Journalists.ftf, no root and kept all apps at the version coming with the rom (included Google Play Services, Google Maps). Same problem. I installed GPS Status and GPS test. And there I noticed a problem with the compass. it keeps rotating (YAW). Went in the service menu, and also there I have the compass going nuts.
Exactly like this one.
Did multiply calibrations, sometimes it works for a couple of minutes.
I don't know if it's hardware related or not. Tomorrow I try again stock 10.4.1.B.0.101 not rooted and bootloader locked. After that I'm finished with this phone, after IR blaster not learning codes, dead battery and black dots on the photos this would be the fourth problem on this phone...
Oké I think I found the cause of the problem ... FACEBOOK MESSENGER !
After a lot of trials and re-installs I discovered yesterday that the compass problem starts every-time I did use Facebook Messenger to send a message. Since by default my messages contains my location I thought it could be related. So turned of location in Facebook Messenger, restarted my Phone and since then the compass is no longer going nuts, and GPS is working fine again.
I have to specify that I'm using beta versions of Facebook Messenger. .

No Access to Google Search, Play Store over LTE

Hey all,
I finally made the jump to the One M8 from my iPhone a few weeks ago, and I quickly unlocked, S-OFF'd, rooted, and flashed MaximusHD. I had to switch back to my iPhone for a couple of weeks for work reasons, and yesterday decided to switch back to the One. When I booted it up, I saw that an OTA was available for MaximusHD 7.1, so I installed it and realized that I was missing LTE and stuck on HSPA. A quick phone call to AT&T resolved my issue when I realized that it was simply a provisioning problem (since the 4S I had been using is LTE-less). Now for the strange part - after being on WiFi all day at home, I come to work and try to fire up the Google search app (while connected to LTE), no dice. The app throws a "Can't reach Google at the moment." So I fire up Chrome, and try google.com - after a painstaking few seconds, I get "Timed out". I navigated to a different site (CNN), just to test connectivity and voila! - the page loads immediately. I retried google.com, and the site still times out. Also, the Play Store has no connectivity over LTE, also throwing "Connection timed out." All other apps (Instagram, Speedtest, even GMaps/G-mail) work while on LTE. If I force the phone to drop to HSPA (by choosing GSM/WCDMA only in Mobile Network settings), then magically all the forementioned apps and google.com work properly. It seems that all the Google services are "blocked" while connected to LTE. So far I've tried:
- Airplane mode on/off
- Rebooting
- Clearing defaults and wiping all the application caches (as well as the Play frameworks)
- Factory resetting/Wipe Cache
- Flashing a different ROM (VenomOne) and starting fresh
- Confirmed that APN settings are correct (other sites other than google.com work fine)
- Deauthorized my phone in my Google account settings
- Created a new Google account
None of these worked. I also tethered my MacBook to the phone, and was able to access google.com via Safari perfectly fine while the phone was sharing it's LTE connection. I installed Firefox on the phone, and strangely google.com works fine as well. It seems as though any Google services that rely on my login fail to work on LTE, but work perfectly fine over HSPA. Google searches work, the GSearch app works fine, and the Play store loads immediately. Switch back to LTE, all other apps and sites load properly, Google services fail again (now including Sync).
Sorry for the lengthy post guys, but I'm out of ideas. I'm going to (unfortunately) flash the phone back to stock and see if that works, and if it doesn't, I'll drop by the AT&T store tomorrow and see if a new device makes a difference. It doesn't quite add up, unless its a weird provisioning problem. Hopefully you guys can help or might have an idea? Thanks!
Hey man, I'm jumping on board with you on this issue. I've been battling this same exact issue for the last month or so. I've literally tried everything in the book and can't seem to figure it out. Not hijacking your thread, but I was going to create a thread here as well since I'm out of ideas. Here's my experience, hopefully we can knock something out here to fix this plague of a problem.
I've flashed multiple different versions of firmware, multiple different ROMs, cleared every kind of cache you could imagine, etc. Often I can get the issue to disappear for a short while, but it always returns.
I did restore the phone to stock using the factory RUU. That actually did work for a short period of time, but then I started receiving a message that said "Restricted Access Changed - Data Service is Blocked".
That message led me to this site: Nexus 5 Restricted Access Changed Issue - Solved
After being 100% stock, I uninstalled updates for Google Play Services. That worked for 3 days. After 3 days, I connected to wifi for the first time, after I turned wifi off - no connection to the Play Store again.
That was last night. Flashed newest firmware (2.22.401.5) and Insert Coin 4.0.9 this morning... still no good. Google Search and the Play Store time out with "No Connection" messages.
The one thing I believe differs from me to you, is that HSPA+ (GSM/WCDMA) does not work either. I believe you said that worked for you?
Certain little things seem to randomly make it work for a short period of time. Once I flashed cache/dalvik and did a fastboot erase cache - magically worked after that. Though, that only lasted for a day or two.
Think I'm going to jump on Support Chat with AT&T to see if they can provide any help, though I doubt it. I'll update here as I go along so hopefully we can get this figured out. Sorry for the lengthy response.
Same issue, also from CT
Just responding to the OP, I am having the EXACT same issue as you with my Google Services not always connecting while I am on LTE. I wonder if it's a geographic thing as I am in Southeast CT Groton to be exactly although I have also had the same issues in Niantic at work. I also have AT&T service but my device is a HTC One M8 Developer edition. I sometimes can connect to Google services over LTE but it seems to be hit or miss. Services that I have been having trouble with include gouge search accessed through chrome, google now/voice search, Play store and Wallet. I have not had any issues streaming music over Google Play music, even when my other services were not functional over LTE for some reason. I have tried all the suggested trouble shooting steps such as uninstalling Google updates, clearing google play services cache and app data, verifying my date and time setting, etc. I even unlocked and rooted just to delete the hosts.txt file as was suggested in the system/etc folder. So far nothing I have done has completely fixed my LTE issue, it was the exact same behavior on kk 4.4.3 and after I applied the kk 4.4.4 OTA update. I have not tried S-off or installing any custom ROMs. As I type this my Google services ARE working over LTE but I'm not expecting that to remain constant based on past experiences.
trailrunnerx said:
Just responding to the OP, I am having the EXACT same issue as you with my Google Services not always connecting while I am on LTE. I wonder if it's a geographic thing as I am in Southeast CT Groton to be exactly although I have also had the same issues in Niantic at work. I also have AT&T service but my device is a HTC One M8 Developer edition. I sometimes can connect to Google services over LTE but it seems to be hit or miss. Services that I have been having trouble with include gouge search accessed through chrome, google now/voice search, Play store and Wallet. I have not had any issues streaming music over Google Play music, even when my other services were not functional over LTE for some reason. I have tried all the suggested trouble shooting steps such as uninstalling Google updates, clearing google play services cache and app data, verifying my date and time setting, etc. I even unlocked and rooted just to delete the hosts.txt file as was suggested in the system/etc folder. So far nothing I have done has completely fixed my LTE issue, it was the exact same behavior on kk 4.4.3 and after I applied the kk 4.4.4 OTA update. I have not tried S-off or installing any custom ROMs. As I type this my Google services ARE working over LTE but I'm not expecting that to remain constant based on past experiences.
Click to expand...
Click to collapse
Did you contacted your carrier about this LTE and Google services issues? Cause I can use all Google services on LTE. Its kinda a bummer that you cant use something that you are paying for tho.
Poslano z mojega HTC One_M8 z uporabo Tapatalk
This guy has the same issue: http://forum.xda-developers.com/att-htc-one-m8/help/lte-connection-issues-3-28-401-7-t2913168
He thought it was caused by flashing firmware. But based on your experience, it might just be a carrier issue.

[Q] No google connections in US

I live in the UK and I'm currently on holiday in New York. I converted my m8 to a Google play edition a couple of months ago, so it's rooted with s-off.
Up until now I have had 0 problems with the phone. But after arriving in the US I have absolutely no use of Google services. Email, Play store, maps apps, when I try to use them I just get a "No connection" error. I've tried restarting several times but this makes no difference. I've also tried using Play store via the Firefox browser but although I get access to the store OK, when I try to download any apps, they don't get installed or downloaded.
I have full access and 0 issues with my stock Galaxy Tab S 10.5, but it isn't really practical (or safe) carrying it around when I'm out and about.
A little help or advice would be great.

Issues with GPS

Is anyone else having issues getting a GPS lock on the fire phone? I recently was gifted one after the fire sale and I have been having issues ever since. When it actually works, the GPS has significant drift, and it often has trouble catching up with me when I am walking around. It also takes forever to acquire a GPS lock, if it can at all. I have waited 10 minutes, inside an open park with no trees within 50 meters of me for a lock with no luck. I can't even get a lock inside my own home after trying to acquire a GPS lock for well over a half hour. Sometimes it acquires a lock after 5 minutes, most of the time it doesn't--draining my battery significantly in the process
This has been happening with Ingress, Google Maps, Chrome, the Silk Browser, the built in Maps app, and Waze, so I doubt it is an issue with a specific app not being compatible with the FireOS. I am running stock, unrooted FireOS 4.6.4 with Google services framework, Google play store, Google play services, as well as the Google account manager installed (I need it for Maps, hangouts, and ingress). I am also wondering if the Google Play services apps are somehow interfering with GPS services, but I am very reluctant to uninstall them as I would have to reinstall the delicate setup of old Google apps that allow vital apps like Hangouts, Google Account manager, and Ingress to function in at least a usable state. However, it is with noting that I have tried to see if uninstalling Google Maps would help to no effect.
Does anyone experience issues like this? Is this a common issue? If not, does anyone have any advice on how to resolve the issue? Because if not, I am probably just going to buy a new phone.
GPS works fine on mine with stock 4.6.3 (rooted), try a GPS tester (GPS Test is one) and see if it gets an accurate lock.
GPS disconnects for like 30 second every 2 minutes on mine. 4.6.3 rooted. No Google services. It was previously on AT&T 4.6.4.
Happens on the stock Maps app, Waze, and SatStat.
EDIT:
I tried flashing 4.6.5 and leaving it unrooted. Re-enabled almost all the Amazon apps and its still giving me issues. Maps just says "Searching for GPS..." all the time while trying to navigate to an address. I think this might be hardware issue. Trying to troubleshoot with Mayday.
UPDATE:
In case anyone lands here looking for answers...
After a couple weeks of dealing with Amazon's tech support, they decided to give me a new phone. The new phone's GPS works as expected! It's an AT&T model on 4.6.5 not rooted.

Google play services & apps disappeared on arrival.

Here is the rundown;
I have arrived to the Dominican Republic and suddenly everything Google has disappeared. Google play services are gone and so has my camera with many more paid apps. I cannot sign in into my Pixel XL and get support as everything has just disappeared and settings crashes Everytime I try the "can't sign in" option.
Is this due to a different region not being supported or an actual mobile malfunction?
My phone is a Canada based phone, Marlin from Bell.
sirmiketr said:
Here is the rundown;
I have arrived to the Dominican Republic and suddenly everything Google has disappeared. Google play services are gone and so has my camera with many more paid apps. I cannot sign in into my Pixel XL and get support as everything has just disappeared and settings crashes Everytime I try the "can't sign in" option.
Is this due to a different region not being supported or an actual mobile malfunction?
My phone is a Canada based phone, Marlin from Bell.
Click to expand...
Click to collapse
Hello... Have you tried rebooting maybe? Manually reinstall it? You can download it from apkmirror: http://www.apkmirror.com/apk/google...s-10-2-98-440-146496160-android-apk-download/
Good luck...

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