Related
I was worried about losing my unlimited data when I upgraded. VZW told me if you ask you can stay "grandfathered" in to the unlimited.
My order is in and final and I'm still on VZWunlimited-Sweet.
If you opt into a 2 or 4gb plan you can not go back. Also some of the affiliate discounts(mine is 22%) won't apply to the metered plans either
I'm so glad I contacted VZW now I still get unlimited data for $24/mo!
Did you have a verizon 4g phone before?
I signed a 2 year agreement with Verizon when the Droid Charge first came out with unlimited data. I really want the Galaxy Nexus, which means I'll have to pay full retail. If I do that, I can still keep my unlimited data correct? I've never really bought a phone mid contract before so I just want to make sure.
type_2 said:
Did you have a verizon 4g phone before?
I signed a 2 year agreement with Verizon when the Droid Charge first came out with unlimited data. I really want the Galaxy Nexus, which means I'll have to pay full retail. If I do that, I can still keep my unlimited data correct? I've never really bought a phone mid contract before so I just want to make sure.
Click to expand...
Click to collapse
If you buy a phone or if you upgrade, you keep the unlimited data. There's no way you lose the unlimited data unless you add the hotspot feature in which case they say you need to switch to their new data plans. But, you always have your unlimited data as long as you're on VZW.
Correct me if I'm wrong about that hotspot part!
I think that is for the VZW branded crap ass pay per month tether feature
You can use Wireless tether and other apps but you may have to root. I think it may even have native tether? Just don't tell 'em!
I know my DINC runnning CM7 and Asus transformer could tether nativly with bluetooth.
So awesome I feel like I won the lottery I burn through that 4GB in no time on a slow day at work!
They really try to push you away from it too lol
type_2 said:
Did you have a verizon 4g phone before?
I signed a 2 year agreement with Verizon when the Droid Charge first came out with unlimited data. I really want the Galaxy Nexus, which means I'll have to pay full retail. If I do that, I can still keep my unlimited data correct? I've never really bought a phone mid contract before so I just want to make sure.
Click to expand...
Click to collapse
You would have to talk to verizon there was a cut off date when they changed to tiered service, google it you can find it.
I think if they let you instead of paying retail for GN you break your current contract which would be $350- 10 per month you paid and you should be good for new contract price total of ~500 instead of $650. Then you are back in the contract though...
ToyTank said:
You would have to talk to verizon there was a cut off date when they changed to tiered service, google it you can find it.
I think if they let you instead of paying retail for GN you break your current contract which would be $350- 10 per month you paid and you should be good for new contract price total of ~500 instead of $650. Then you are back in the contract though...
Click to expand...
Click to collapse
I should've mentioned that my brother is the primary account holder on the family plan since he gets a discount. Don't know if I can just break it - I'm ok with paying retail for it.
Hey guys,
First off I'd like to just recognize the XDA forums and its members for all of your help over the past few years as I've been rooting, unlocking, and troubleshooting my android devices. I started with the T-Mobile Dash (HTC Excalibur), T-Mobile MyTouch 3G, Sprint HTC Hero, Sprint Galaxy Tab (Original 7-inch), and now happily using my unlocked and rooted Verizon Galaxy Nexus running AOKP M5.
Anyway, i recently was on the phone with Verizon to bump up my data plan to the 10GB / month deal for $50. We ended up bullshitting a bit about how old unlimited plans are going away with upgrades, and how people want true, unthrottled, unlimited data. Now I don't know how much truth there is in this, or if she was maybe just trying to get my hopes up, but she mentioned that in the near future verizon is going to launch a truly unlimited family data plan.
Has anyone else heard of this? Now this was only a tier 1 customer service representative, and I know I've heard a lot of people mention how the tier one people are not given any information about upcoming promotions like this. But it makes me think that maybe if there is any truth to this, other customer service members must know of it too, and possibly have told other curstomers.
So i was wondering if anyone other than me has heard anything? And if Verizon was to release an "Unlimited" data plan (family or per device), do you think it would end up being throttled?
If they were going to release an unlimited plan why would they bother removing the current ones?
I think its full of crap... Verizon is trying to get ppl to leave the Unlimited plans just like AT&T... recently Verizon said announced that ppl on unlimited were going to be forced out of it. But with so many petitions going around Verizon decided "fine u can keep your unlimited data plans but when it comes to upgrades, you'd be forced to pay the phone at retail price" ..... I personally never get upgrades from carriers... I'm on AT&T and I haven't upgraded my line in about 4 years. Bought the Nexus One .. went for the Nexus S ... and Now The Galaxy Nexus... but if what the lady says is true then my guess is that Verizon doesn't have enough ppl on the 4G network soooo perhaps this Works to there advantage. And of course there will always be a Throttle. =P
- Google
joshnichols189 said:
If they were going to release an unlimited plan why would they bother removing the current ones?
Click to expand...
Click to collapse
Because it's a grandfathered plan that CDMA customers got for a relatively inexpensive monthly fee. And I don't believe they are doing away with the plan for CDMA-only customers, as that "problem" should automaticaly take care of itself in just a few generations of phones. I've always thought that it was just a matter of time before they stoped offering their loyal long-time customers unlimited LTE service for the same low monthly rate they've always paid. Othewise tens of thousands of people would be using it for their home internet service as the LTE network grows. I'm sure many folks already are.
I'm only speculating, but the "Unlimitied Family Data" concept does sound feasible. But I'll bet it will cost more than twice what the grandfathered customers are now paying for it. Perhaps significantly more.
joshnichols189 said:
If they were going to release an unlimited plan why would they bother removing the current ones?
Click to expand...
Click to collapse
Well, i know that currently i believe there are only per device unlimited plans. What I've heard is that those plans will be switched to a tiered data plan if you are still on 3G and upgrade to a 4G LTE device.
What the Verizon lady was saying is that they will bring back unlimited as a Family Plan add-on, so that you can pay, say $100 (total guess), and get truely unlimited data on every device on your plan.
For me, this would be great, because everyone on my plan uses at the very least 4GB of data a month. This adds up to be about $150 in data plans across all the devices. If we could consolidate our data plans to one family plan wide "plan" then we could save alot of money, and use as much data!
iGoogleNexus said:
I think its full of crap... Verizon is trying to get ppl to leave the Unlimited plans just like AT&T... recently Verizon said announced that ppl on unlimited were going to be forced out of it. But with so many petitions going around Verizon decided "fine u can keep your unlimited data plans but when it comes to upgrades, you'd be forced to pay the phone at retail price" ..... I personally never get upgrades from carriers... I'm on AT&T and I haven't upgraded my line in about 4 years. Bought the Nexus One .. went for the Nexus S ... and Now The Galaxy Nexus... but if what the lady says is true then my guess is that Verizon doesn't have enough ppl on the 4G network soooo perhaps this Works to there advantage. And of course there will always be a Throttle. =P
- Google
Click to expand...
Click to collapse
I know it probably wont happen due to the proprietary 4G LTE technology, but it would be great to see Google offer unlocked 4G LTE nexus devices directly (on the play market). I would LOVE to pay google directly for their device at a slightly higher price, and not have to worry about voiding warranty or contract by modding my phone. Plus id love to get the actual google back cover for my GNEX, instead of that ugly Verizon stamped one...
How many years must i wait for truely unlimited data so i can use my device and the internet the way it was meant to be used!?!?
Robin M said:
Othewise tens of thousands of people would be using it for their home internet service as the LTE network grows.
I'm only speculating, but the "Unlimitied Family Data" concept does sound feasible. But I'll bet it will cost more than twice what the grandfathered customers are now paying for it. Maybe significantly more.
Click to expand...
Click to collapse
That is what i currently do, I use my GNEX as a Wifi access point to get my laptop online. I ditched comcast when i switched to verizon and got 4G LTE a month ago. I am no longer attached to my wall
The current unlimited 3g customers only pay like $15, correct??
Tomyk89 said:
Well, i know that currently i believe there are only per device unlimited plans. What I've heard is that those plans will be switched to a tiered data plan if you are still on 3G and upgrade to a 4G LTE device.
What the Verizon lady was saying is that they will bring back unlimited as a Family Plan add-on, so that you can pay, say $100 (total guess), and get truely unlimited data on every device on your plan.
For me, this would be great, because everyone on my plan uses at the very least 4GB of data a month. This adds up to be about $150 in data plans across all the devices. If we could consolidate our data plans to one family plan wide "plan" then we could save alot of money, and use as much data!
I know it probably wont happen due to the proprietary 4G LTE technology, but it would be great to see Google offer unlocked 4G LTE nexus devices directly (on the play market). I would LOVE to pay google directly for their device at a slightly higher price, and not have to worry about voiding warranty or contract by modding my phone. Plus id love to get the actual google back cover for my GNEX, instead of that ugly Verizon stamped one...
How many years must i wait for truely unlimited data so i can use my device and the internet the way it was meant to be used!?!?
Click to expand...
Click to collapse
I think they favor GSM devices only... soooo yeah they won't offer it in the play store
- Google
I am 3g unlimited and pay $29.99.
Sent from my ADR6300 using Tapatalk 2
Tomyk89 said:
That is what i currently do, I use my GNEX as a Wifi access point to get my laptop online. I ditched comcast when i switched to verizon and got 4G LTE a month ago. I am no longer attached to my wall
Click to expand...
Click to collapse
And this is why they're getting rid of unlimited data. We all have people like you to thank for losing unlimited data. People like you give a whole new meaning to gluttony.
It's amazing how entitled we've become as a society; this world really is going to hell.
ZeroBarrier said:
And this is why they're getting rid of unlimited data. We all have people like you to thank for losing unlimited data. People like you give a whole new meaning to gluttony.
It's amazing how entitled we've become as a society; this world really is going to hell.
Click to expand...
Click to collapse
So you're saying that if you have unlimited data it's bad to use said unlimited data? Okay.
Sent from my ADR6300 using Tapatalk 2
I don't see why they'd be bringing back unlimited data when they haven't offered it to new subscribers for quite a long time now. They've clearly expressed that they want to launch family data plans, but I doubt they'd be unlimited. It goes against the direction they've (and other carriers) been pushing.
Tomyk89 said:
That is what i currently do, I use my GNEX as a Wifi access point to get my laptop online. I ditched comcast when i switched to verizon and got 4G LTE a month ago. I am no longer attached to my wall
The current unlimited 3g customers only pay like $15, correct??
Click to expand...
Click to collapse
Your phone isn't a replacement for a home internet connection. Quit being a cheap asshole and get an actual home connection. You're the reason why data plans are trending the way they are.
Sent from my Galaxy Nexus using Tapatalk 2
dpwhitty11 said:
So you're saying that if you have unlimited data it's bad to use said unlimited data? Okay.
Click to expand...
Click to collapse
You must have not read your contract, which clearly states unlimited data on your phone, not unlimited data on every device you choose to connect to your phone.
I suggest taking the time to read your entire contract so you can find out everything you are doing that is clearly not covered by the agreement you signed with Verizon.
Tomyk89 said:
That is what i currently do, I use my GNEX as a Wifi access point to get my laptop online. I ditched comcast when i switched to verizon and got 4G LTE a month ago. I am no longer attached to my wall
The current unlimited 3g customers only pay like $15, correct??
Click to expand...
Click to collapse
Greedy idiot.
---------- Post added at 10:31 PM ---------- Previous post was at 10:27 PM ----------
dpwhitty11 said:
So you're saying that if you have unlimited data it's bad to use said unlimited data? Okay.
Sent from my ADR6300 using Tapatalk 2
Click to expand...
Click to collapse
You have to remember that even thought you have "unlimited data", you're still sharing the same network tower as others and hogging up all the bandwidth isn't right.
dpwhitty11 said:
So you're saying that if you have unlimited data it's bad to use said unlimited data? Okay.
Sent from my ADR6300 using Tapatalk 2
Click to expand...
Click to collapse
It's not a replacement for home internet, it is supposed to be phone internet.
Sent from my Galaxy Nexus using xda premium
zerobarrier said:
and this is why they're getting rid of unlimited data. We all have people like you to thank for losing unlimited data. People like you give a whole new meaning to gluttony.
It's amazing how entitled we've become as a society; this world really is going to hell.
Click to expand...
Click to collapse
oh god so mad. Go home you arse.
Boom.
Hypocrites, hypocrites everywhere.
Boom.
ZeroBarrier said:
And this is why they're getting rid of unlimited data. We all have people like you to thank for losing unlimited data. People like you give a whole new meaning to gluttony.
It's amazing how entitled we've become as a society; this world really is going to hell.
Click to expand...
Click to collapse
Funny, I don't recall anyone asking for your opinion on this... i thought this thread was on the possibility of unlimited data coming our way.
OMG the world will end because people like me share internet to their computer! Do you guys realize that your on a website that specializes in stuff like, hmmmmm, wifi tethers? I understand their is a whole mess of more complicated things here, but honestly.... quit being so old fashioned. times are changing more and more each day. soon only big businesses will have data from the wall and everything will be wireless.
Also, why would they give us the ability to wifi tether if they didn't want us to use our data for it?
Inb4 "that's why they charge extra for tehtering", maybe the people who do that actually paid for the official service?
*edit*
I'm an unlimited 3g user. I use wifi and Bluetooth tether, but only when I am in a place that doesn't have its own wifi or if my home wifi is acting up. Not all unlimited tetherers are bad. Besides, I pull in FAR more data streaming my music with Google Play Music.
Sent from my ADR6300 using Tapatalk 2
dpwhitty11 said:
Also, why would they give us the ability to wifi tether if they didn't want us to use our data for it?
Inb4 "that's why they charge extra for tehtering", maybe the people who do that actually paid for the official service?
*edit*
I'm an unlimited 3g user. I use wifi and Bluetooth tether, but only when I am in a place that doesn't have its own wifi or if my home wifi is acting up. Not all unlimited tetherers are bad. Besides, I pull in FAR more data streaming my music with Google Play Music.
Sent from my ADR6300 using Tapatalk 2
Click to expand...
Click to collapse
The extra charge just for the ability to tether is BS! Just because i dont throw $40 a month to verizon to pay for a tether, doesnt mean im stealing data. I pay for the data no matter what. So what i use that data for and what device i use that data on should be totally up to me.
Now I'm sure this sounds dumb. Just about positive of it but what if I used my upgrade on another line on the same account? I'm assuming I'll still lose unlimited data? I mean I have another line that has an upgrade waiting that I'll use whenever the next phone I want comes out but I like having multiple upgrades lol.
Sent from my Galaxy Nexus using Tapatalk 2
No, you shouldn't lose unlimited data if you are giving your upgrade to another line on your plan.
Verify with Verizon
Gahh Its Lee said:
Now I'm sure this sounds dumb. Just about positive of it but what if I used my upgrade on another line on the same account? I'm assuming I'll still lose unlimited data? I mean I have another line that has an upgrade waiting that I'll use whenever the next phone I want comes out but I like having multiple upgrades lol.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I recently bought a Galaxy Nexus with Verizon, because Amazon was selling it for 1 penny ($0.01), and Verizon had the double data plan for new customers (I am tired of Sprint's fake 4G, etc.).
Then I pre-ordered a Samsung Galaxy S III, on a 2nd line, upgrading to a Family Plan.
I asked Verizon directly if I would lose the double data rate deal, after the upgrade, and they claimed I would not.
Once I get the phone and activate it, I will check and verify. Also I chatted with a Verizon rep online, and kept the chat conversation and what they said.
The upgrade being used should only effect the account that "uses" the upgrade. So if its not your line, you shouldn't lose unlimited. I'd quadruple check when doing it though.
But eventually, when changing your plan or upgrading any phone, you'll be ushered over to the new share plans. Make sure they don't do that to you if you don't want it.
martonikaj said:
The upgrade being used should only effect the account that "uses" the upgrade. So if its not your line, you shouldn't lose unlimited. I'd quadruple check when doing it though.
But eventually, when changing your plan or upgrading any phone, you'll be ushered over to the new share plans. Make sure they don't do that to you if you don't want it.
Click to expand...
Click to collapse
Yea I'm gonna be checking a lot but I figured this should get me one or two phones before losing it. I rarely use much data but I love the unlimited fall back.
Sent from my Galaxy Nexus using Tapatalk 2
I'm sooooo confused. People are saying things about keeping current plans and not keeping it.
Will I be able to keep my 4GB data if I use my dad's upgrade in November.
And will my dad get to keep his unlimited when he uses my upgrade next year December.
And my brother has unlimited. Will he be able to keep his unlimited when he upgrades to the....:screwy: hmmm new boring iPhone 5 In June next year???
DLD511 said:
Will I be able to keep my 4GB data if I use my dad's upgrade in November.
Click to expand...
Click to collapse
Yes. Verizon isn't forcing anyone off of current non-unlimited plans. They'll surely ask if you guys want to move to "share everything" plans, but you don't have to.
And will my dad get to keep his unlimited when he uses my upgrade next year December.
Click to expand...
Click to collapse
Verizon expressed that the only way to keep unlimited is to buy phones full price without an upgrade. Presumably if he uses your upgrade, his unlimited should stay intact. I'd quadruple check though, because they'll take any chance they can to take you off, and once it's done they can't put you back on.
And my brother has unlimited. Will he be able to keep his unlimited when he upgrades to the....:screwy: hmmm new boring iPhone 5 In June next year???
Click to expand...
Click to collapse
Surely not. Same as above. Verizon said a subsidized upgrade means changing your plan away from unlimited.
After using my Note 2 for about an hour I got a text from AT&T saying they were switching my data plan because a LTE data plan was required. Previously I had an unlimited data plan. Sure enough, I checked my account online and now I have the 3 gb plan with $10 per 1gb over the limit. How can they do this? I don't want this? What are my options? I specifically bought the Note 2 paying full retail because I didn't want AT&T to know I switched phones. This sucks!!
I am pretty sure the recent fcc agreement with related fines for switching customers or forcing customers from their unlimited plans to limited plans was considered illegal. I would be *****ing up a storm and filing a complaint with the FCC, online. Wouldn't hurt to file an online complaint with the attorney general from your state either.
I had unlimited plan (non lte) which was grandfathered. After purchase of Note 2, noticed that I was put on a 3gb plan. I called AT&T and within 24 hours my unlimited plan was restored.
They switched me to the unlimited lte plan when I switched, att customer service was super helpful, almost too helpful. You might call them and see what they say.
Keep us posted.
Sent using Galaxy Note 2 w/ CleanROM 4.0.5
Just spent an hour on the phone with two dumb twits (in India from their accent) of AT&T's customer service department. They said I had an unlimited non-smartphone plan and that they could not upgrade me to an unlimited LTE plan. I mentioned the FCC ruling ( http://bgr.com/2012/11/07/att-fcc-fine-data-plans/ ) but I don't know if people in India even know what the FCC is. Those people on the phone don't give last names or employee numbers so they feel they are unacountable.
I've been using a smart phone for the past 4 years but apparently I was still on the non-smart phone plan. They said because of that they can not switch me over to the unlimited LTE plan. So, what should I do now? I will not stay wit ha limited plan. I'll switch to T-Mobile first. However my AT&T Note 2 will not work with T-Mobile's system I think. Also, I'd rather not switch as its a pain in the ass. I really hope I can get this resolved. Do you think I'd have beeter luck in person at a store?
That doesn't quite add up. How can you be on a non-smartphone plan with a smartphone for 4 years? So what plan did they have you at? And with unlimited data?
Either way, when I switched from my iPhones to the Note II, they had no problem switching my grandfathered unlimited plan to unlimited LTE. What they did tell me is they'd have to register me with a regular LTE data plan during the phone's sale, then they put it back to grandfathered unlimited status at activation, LTE and all.
Did you get the phone online or at the store?
BlackPhantomX said:
That doesn't quite add up. How can you be on a non-smartphone plan with a smartphone for 4 years? So what plan did they have you at? And with unlimited data?
Either way, when I switched from my iPhones to the Note II, they had no problem switching my grandfathered unlimited plan to unlimited LTE. What they did tell me is they'd have to register me with a regular LTE data plan during the phone's sale, then they put it back to grandfathered unlimited status at activation, LTE and all.
Did you get the phone online or at the store?
Click to expand...
Click to collapse
When I switched from my dumb phone to my smart phone 4 years ago I didn't tell them about it so I guess I was still on the unlimited data for no-smart phones. Well, how stupid they are to think I go through 20-30 GB of data a month without it being a smart phone (I did a lot of tethering during those years).
I bought my Note 2 online. I assumed they wouldn't know about the phone switch since they didn't know about my phone switch 4 years ago. I guess because the Note 2 uses a different frequency they became aware of it that way. Anyway, it shouldn't matter. I was on an unlimited plan before and I think it is not unreasnable to be on an unlimited plan after switching. God how I hate AT&T. I was playing cards with some friends earlier tonight and an AT&T ad came on the TV. I wanted to throw something at the TV so badly!
Outsourced? It's your own damn fault!
rogerbacon50 said:
Just spent an hour on the phone with two dumb twits (in India from their accent)
Click to expand...
Click to collapse
Never evereverever..never! call after normal business hours and or the weekend, you will get outsourced!...everever..never!!! My granddaughters Kindle Plus (1st Gen) fell victim to the known USB mini port failure,1 month out of warranty. My daughter called after normal business hours Monday..OUTSOURCED!!...ever.never. They told her it would cost her $150 to get it replaced , after a 1/2hr she gave up. She told me what happened, and I told here to call regular business hours. So she did the next day on Tuesday, not outsources, new Kindle Plus arrived this Friday no charge at all. They sent a return label to send the bad unit back within 30 day's. Don't know if you'll have this kind of luck, but from all of my vast past experience with this type of stuff you stand a much better chance calling 9-5 Monday thru Friday. These phone Reps in these far off lands can do the job, but they aren't given the authority to. So be firm but cordial, good luck, God speed, and eat hearty!
Steve,
P.S. ever.never.
SportsFans said:
Never evereverever..never! call after normal business hours and or the weekend, you will get outsourced!...everever..never!!! My granddaughters Kindle Plus (1st Gen) fell victim to the known USB mini port failure,1 month out of warranty. My daughter called after normal business hours Monday..OUTSOURCED!!...ever.never. They told her it would cost her $150 to get it replaced , after a 1/2hr she gave up. She told me what happened, and I told here to call regular business hours. So she did the next day on Tuesday, not outsources, new Kindle Plus arrived this Friday no charge at all. They sent a return label to send the bad unit back within 30 day's. Don't know if you'll have this kind of luck, but from all of my vast past experience with this type of stuff you stand a much better chance calling 9-5 Monday thru Friday. These phone Reps in these far off lands can do the job, but they aren't given the authority to. So be firm but cordial, good luck, God speed, and eat hearty!
Steve,
P.S. ever.never.
Click to expand...
Click to collapse
I'm on my phone, so, may I ask where you live? So I can convert time.
Sent from somewhere too far away from my computer. Axis_Drummer calls me Wolfy. Jessica said I need to behave...
Wolf Pup said:
I'm on my phone, so, may I ask where you live? So I can convert time.
Click to expand...
Click to collapse
Upstate New York US, Just south of Syracuse New York. Eastern time slot. 11:15pm here.
Go into an Att store. I have been in several where the people are really nice and will help you work through this. If you don't find this to be true, go to a different store and try again. Unfortunately, you might have wasted your money getting the full retail version of the phone. Why not just return it and get one through Att or Best Buy? Mine cost me $175 with the contract extension and I'm happy as can be. As for your true unlimited data, this might be the end of that! Welcome to throttling (but check out the thread on how to bypass the data limit). Whatever you do, don't stop until you've found someone who helps you convert your plan to a grandfathered unlimited one.
rogerbacon50 said:
When I switched from my dumb phone to my smart phone 4 years ago I didn't tell them about it so I guess I was still on the unlimited data for no-smart phones. Well, how stupid they are to think I go through 20-30 GB of data a month without it being a smart phone (I did a lot of tethering during those years).
I bought my Note 2 online. I assumed they wouldn't know about the phone switch since they didn't know about my phone switch 4 years ago. I guess because the Note 2 uses a different frequency they became aware of it that way. Anyway, it shouldn't matter. I was on an unlimited plan before and I think it is not unreasnable to be on an unlimited plan after switching. God how I hate AT&T. I was playing cards with some friends earlier tonight and an AT&T ad came on the TV. I wanted to throw something at the TV so badly!
Click to expand...
Click to collapse
So you never had unlimited data for smart phones and your mad at att?! You been cheating the system for 4 years and your upset at att?! You have to have smartphone unlimited data to be grandfathered into smartphone unlimited data, it doesn't take rocket science.
Sent from my GT-N7105 using xda premium
rogerbacon50 said:
When I switched from my dumb phone to my smart phone 4 years ago I didn't tell them about it so I guess I was still on the unlimited data for no-smart phones. Well, how stupid they are to think I go through 20-30 GB of data a month without it being a smart phone (I did a lot of tethering during those years).
I bought my Note 2 online. I assumed they wouldn't know about the phone switch since they didn't know about my phone switch 4 years ago. I guess because the Note 2 uses a different frequency they became aware of it that way. Anyway, it shouldn't matter. I was on an unlimited plan before and I think it is not unreasnable to be on an unlimited plan after switching. God how I hate AT&T. I was playing cards with some friends earlier tonight and an AT&T ad came on the TV. I wanted to throw something at the TV so badly!
Click to expand...
Click to collapse
After your explanation, I see now why you were switched. Here's what's apparently happening. Your smartphone before the Note II apparently didn't require LTE or report that it needed it, hence why AT&T gullible-y never realized you were using a smartphone. It's also possible that your smartphone was also on the 3G network only, which is what most non-smartphones use. Although the Note II can run on 3G networks, it would still report to the carrier that it needs access to 4G to 4G LTE networks unless you had told it not to, which seems you didn't within the hour of using it. Of course, you wouldn't have known this since you just got the phone. It also would have told AT&T that your IMEI had changed the moment you put the sim card in, which would have revealed to AT&T that you did indeed have a Note II, hence this situation.
Either way, there's no way around this situation as far as I can see unless you ask them if there's a way you can be considered as grandfathered into regular unlimited data. If you're a long time AT&T user, cite that you've been a loyal customer, but tell them you'd hate to have to go to another carrier over this. You would also need to be under contract.
No offense, and I'm guilty in another form of this in a way, but due to your circumstances, it can be perceived that you tried to cheat the system, which is in no way AT&T's fault, but yours, and you're just upset that you got caught.
rogerbacon50 said:
After using my Note 2 for about an hour I got a text from AT&T saying they were switching my data plan because a LTE data plan was required. Previously I had an unlimited data plan. Sure enough, I checked my account online and now I have the 3 gb plan with $10 per 1gb over the limit. How can they do this? I don't want this? What are my options? I specifically bought the Note 2 paying full retail because I didn't want AT&T to know I switched phones. This sucks!!
Click to expand...
Click to collapse
If its unlim smartphone data it will be grandfathered if u bought the phone and it was manually swapped. If u have unlim smartphone data and put your sim in an lte device without telling att, the system will automatically add the 3gb plan. Its not made to add unlim even if you have it. If you upgrade at a store online or over the phone with unlim data you will keep it.
Sent from my LG-E970 using xda premium
rogerbacon50 said:
Just spent an hour on the phone with two dumb twits (in India from their accent) of AT&T's customer service department. They said I had an unlimited non-smartphone plan and that they could not upgrade me to an unlimited LTE plan. I mentioned the FCC ruling ( http://bgr.com/2012/11/07/att-fcc-fine-data-plans/ ) but I don't know if people in India even know what the FCC is. Those people on the phone don't give last names or employee numbers so they feel they are unacountable.
I've been using a smart phone for the past 4 years but apparently I was still on the non-smart phone plan. They said because of that they can not switch me over to the unlimited LTE plan. So, what should I do now? I will not stay wit ha limited plan. I'll switch to T-Mobile first. However my AT&T Note 2 will not work with T-Mobile's system I think. Also, I'd rather not switch as its a pain in the ass. I really hope I can get this resolved. Do you think I'd have beeter luck in person at a store?
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You circumvented the system for 4 years, and now that has caught up with you..
Deal with it or go to a different carrier...very simple
What phone did you switch to the Note 2 from?
I'm with the guys above, looks like you were trying to beat the system and it caught up to you.
Sent using Galaxy Note 2 w/ CleanROM 4.0.5
Dumbo53 said:
Go into an Att store. I have been in several where the people are really nice and will help you work through this. If you don't find this to be true, go to a different store and try again. ... Whatever you do, don't stop until you've found someone who helps you convert your plan to a grandfathered unlimited one.
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I will give it another shot of two MOnday and see how it goes.
onthezone said:
So you never had unlimited data for smart phones and your mad at att?! You been cheating the system for 4 years and your upset at att?! You have to have smartphone unlimited data to be grandfathered into smartphone unlimited data, it doesn't take rocket science.
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Until two days ago I didn't know there were two seperate unlimited plans (one for smart phone and one for non-smart phones). The reason I didn't tell AT&T I switched to a smartphone 4 years ago is because I thought I would lose my unlimited data plan. It was not to save $15 a month. I could care less about that. It hindsight I should have told them and been on the unlimited smartphone plan but I was so concerned that they would cancel my unlimited data plan I din't do that.
BlackPhantomX said:
...
Either way, there's no way around this situation as far as I can see unless you ask them if there's a way you can be considered as grandfathered into regular unlimited data. If you're a long time AT&T user, cite that you've been a loyal customer, but tell them you'd hate to have to go to another carrier over this. You would also need to be under contract.
No offense, and I'm guilty in another form of this in a way, but due to your circumstances, it can be perceived that you tried to cheat the system, which is in no way AT&T's fault, but yours, and you're just upset that you got caught.
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Well, I may have cheated the system for $15 a month it turns out but that was not my intention. My intention was only to keep unlimited data. Don't we all "cheat the system" here everytime we do something that the networks don't want us doing with our phones? Tethering, trying to get around throttling, even rooting can be considered cheating the system. I always thought that was part of the spirit of modding and customizing.
wase4711 said:
You circumvented the system for 4 years, and now that has caught up with you..
Deal with it or go to a different carrier...very simple
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I like 'circumvented' better than cheated; it sounds less judgemental. Yeah, those may be my two options. If they are, I will choose option 2-- go to a different carrier. In that case, I'll be putting my 3-day old Note 2 up for sale I guess and buying one from T-Mobile.
Astom22 said:
What phone did you switch to the Note 2 from?
I'm with the guys above, looks like you were trying to beat the system and it caught up to you.
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I was using a HTC Touch HD. It was a great phone for the time and I installed Dutty's custom rom found on these forums. However a lot has changed in 4 years. I don't like the progress (or lack of it) with Windows and all of my 'must have' programs are now available on Android so making the switch was an each choice (and long overdue).
rogerbacon50 said:
Just spent an hour on the phone with two dumb twits (in India from their accent) of AT&T's customer service department. They said I had an unlimited non-smartphone plan and that they could not upgrade me to an unlimited LTE plan. I mentioned the FCC ruling ( http://bgr.com/2012/11/07/att-fcc-fine-data-plans/ ) but I don't know if people in India even know what the FCC is. Those people on the phone don't give last names or employee numbers so they feel they are unacountable.
I've been using a smart phone for the past 4 years but apparently I was still on the non-smart phone plan. They said because of that they can not switch me over to the unlimited LTE plan. So, what should I do now? I will not stay wit ha limited plan. I'll switch to T-Mobile first. However my AT&T Note 2 will not work with T-Mobile's system I think. Also, I'd rather not switch as its a pain in the ass. I really hope I can get this resolved. Do you think I'd have beeter luck in person at a store?
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A cheater and a Racist. So sick of people like you.
ruinkhan said:
A cheater and a Racist. So sick of people like you.
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[Edit]
I'm sorry to anyone who misconstrued my remarks. I was upset with the customer service reprezsentative and her thick accent was not making matters any easier. Perhaps that is why I mentioned that she was probably in India. I certainly didn't mean to disparage all Indians and if anyone took it that way I am sorry.
A followup session with a rep today resulted in pretty much the same thing, except they're giving me $50 off my next bill. Really though, by that point I didn't even try that hard. I've decided I'll switch to T-Mobile because, even if I got to keep unlimited data with AT&T there would still be the throtttling issues to deal with each month. T-Mobile may not have the breakneck speed of AT&T (right now) but I don't need 50+ Mb/s.
rogerbacon50 said:
Well, I may have cheated the system for $15 a month it turns out but that was not my intention. My intention was only to keep unlimited data.
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I don't know.. AT&T didn't discontinue unlimited or throttled data back then.. You shouldn't have had any issues keeping unlimited data when switching phones unless you wanted to save $15/month.