Mtp and Sd card issues - Honor 8 Pro Questions & Answers

Hi everyone, recently I've had 2 problems with my honor 8 pro. The first one is that suddenly, when I connect my phone to the pc and I select mtp the pc doesn't recognize it. It is a pc problem because on another one it works flawlessly. I can make it recognize it with hisuite but it doesn't serve the purpose of transferring files.
The second problem is that suddenly I can't delete files from my SD card.
Does any of you have any idea about one or the other issue?

Sandisk micro sd card? They have a 'feature' that if your card becomes (about to?) defective, it becomes read only.
Check another card to see if it works well.

Actually it's Samsung. I'm gonna try to format it when I get home

Related

HTC Desire - SD card issues

from y'day.. sometimes i get the below message when i switch the phone
"phone could not able to backup data to SD card"...
The phone seems to lose access rights to the SD Card, so nothing is displayed in the file manager (estrong or Astor) The only way to fix this is to restart the phone.
in the phone settings-> SD scard option, I still have the option to unmount the SD card.. but then I don't know who to mount it back.. the only way i am able to fix it is by restarting the phone...
from y'day till now I got this problem for 3 times..
Anybody else having problems with this? please help..
Hi, I have the same issuses. It is very annoying, especially when taking photos. I tried reformat card, but it worked only for a week. I have got euro version, firmware 1.15.405.4. I hope HTC will solve this issue together with multitouch issues in next firmware.
I bought a 16Gb card and cannot get it to work in the Desire.
I've tested it in the PC, formatted it etc but it still won't work.
I'm not convinced where the fault lies, with the card or the Desire.
I had a problem once with sd+camera app, but after a reboot everything worked
funny enuff. that happened to me 2 yesterday ?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
One of my 16GB cards also got corrupted. I found it did not slide into the SDHC card slot properly and did become dislodged. Check to see if the SD card is inerted correctly. My replacement 8GB seems fine.
ShugM said:
I bought a 16Gb card and cannot get it to work in the Desire.
I've tested it in the PC, formatted it etc but it still won't work.
I'm not convinced where the fault lies, with the card or the Desire.
Click to expand...
Click to collapse
I have 16 GB Kingston Class 2 in my Desire and no problem so far, quite cheap too.
I have had this a couple of times.
Install the SDMount Widget. Unmount the card in settings, click the widget, back in business.
I'm experiencing this issue about once a week... :/
NZtechfreak said:
I have had this a couple of times.
Install the SDMount Widget. Unmount the card in settings, click the widget, back in business.
Click to expand...
Click to collapse
This doesn't work. I have the same problem as described above. I just ordered a new 8gb SD Card. I hope it's an SD card problem and not something wrong with the phone
Thread with same discussion here if you wanna check it out.
I've also been having SD card issues since I got the phone but yesterday things got worse!
After the problem occured again, I thought I'd try removing and reinserting the SD card (despite having done this before). When I restarted the phone it came up with a this message on the notification bar:
Blank SD Card
SD card blank or has unsupported filesystem.
I've tried reformatting the card in the phone, with the phone attached to my comp via USB, and with the card in a card reader. None of this works; the computer just doesn't recognise the card.
I've just emailed HTC support with the problem. I'll report back when I get an answer.
Also 16GB issue
Since a few days I have issues with my 16GB card also. I tried to install Navigon on the card by copying files directly to the card. After inserting it into the phone two out of three directories were empty....
Trying to copy fromt the pc to the Desire using it as a disk drive gave me the blue screen of death
I tried to install it using the original 4GB card and everything works like a charm
I tested the 16GB card (forgot what tool, it was a 1 month trial without write testing) and the card came out fats enough and without any bad blocks.
I will do a write test this evening (EU time) to see if I can fit 16GB ont the card, but everything points to the phone at this moment
jamieyates79 said:
I've also been having SD card issues since I got the phone but yesterday things got worse!
After the problem occured again, I thought I'd try removing and reinserting the SD card (despite having done this before). When I restarted the phone it came up with a this message on the notification bar:
Blank SD Card
SD card blank or has unsupported filesystem.
I've tried reformatting the card in the phone, with the phone attached to my comp via USB, and with the card in a card reader. None of this works; the computer just doesn't recognise the card.
I've just emailed HTC support with the problem. I'll report back when I get an answer.
Click to expand...
Click to collapse
I've had exactly the same problem which I posted about in another thread. Do let us know if HTC get back to you
Same problem with my Desire and a Sandik 16 Gb Class 2...
The card works fine on my mp3 player, but it is not recognized by the phone. I'm going to contact HTC, too.
My Desire has complained twice now that my 16GB SD card is damaged and needs to be reformatted. But when I put it in my Nokia N97, it works fine. The last time I did a disk check in XP, and that took care of the problem for a while at least, but it seems strange that the problem appeared in the first place.
Having invested in a 16gb class 2 Kingston card for my desire I can tell you that it brings nothing but grief. I then purchased a 8gb class 6 pqi branded card and found it to be flawless in performance. One thing I noticed with the class 6 card is the very fast speed in copying to and from the card. Much faster than the Kingston class 2. On the class 6 card I have never had corruption of data or any problem. I see comments posted that the class makes no difference. In my experience it makes a huge difference.
you guys are having issues with your 8GB/16GB cards, i was considering getting a 32GB a few days from now, after reading all this i'm having second thoughts.. does size matter ? (pardon the pun)
I don't think the size of the card should matter, but then again - it just might. I was wondering if there's a slight possibility my card got corrupted from when I've had it connected to my computer in disk mode. I only use the "safe disconnection of hardware" button in XP, but I don't select to unmount it on the Desire - it shouldn't be a problem, but perhaps that's how it got broken. Or perhaps it's just damaged and glitchy
Make sure the MBR is formatted too. Windows does not do this by default. Search for a tool on the internet.

[Q] "SD Card mounted as read-only"?

Hi,
I'm posting this issue second time. I have a class 2 SD card with almost 1700mb of ext3 partition. the problem is that my SD turns to read only when accessing some files from my sd card. it says in the notification SD card mounted as a read only and then say "tap" to resolve the card responded unexpectedly.
tapping on it sometimes help if i remove the files that I was trying to access that created the problem. otherwise it mounts it as read only.
Hi, you sure your card is a genuine one? The problems you are having are identical to what I had. Turns out my 32gb card was in fact an 8gb card, and the problem was when capacity was reached it would go to read only. The only way to rectify this was to take the card out, place it in my PC card reader right click on properties of the drive and run the error checking tool. Hope this helps. Got my money back anyway thought £36 was a bit cheap lol! Try writing a large file to the card using your Computer, this should give you an indication if the card is genuine or not.
lewyharvey said:
Hi, you sure your card is a genuine one? The problems you are having are identical to what I had. Turns out my 32gb card was in fact an 8gb card, and the problem was when capacity was reached it would go to read only. The only way to rectify this was to take the card out, place it in my PC card reader right click on properties of the drive and run the error checking tool. Hope this helps. Got my money back anyway thought £36 was a bit cheap lol! Try writing a large file to the card using your Computer, this should give you an indication if the card is genuine or not.
Click to expand...
Click to collapse
Card is genuine. I have placed my card several times in my brothers htc hd and formatted it through windows. its almost 8 gb i checked it on windows. last time I deleted a folder which has wiered name as if the folder was corrupted. I deleted that folder n it was running fine again. but its back again.
mine came with telus, so it should be genuine. what does class signify? like i have class 2, what does it mean?
CLass is the speed of read and writes.
I recently had a problen like this it turned out to be a corrupt file in the .secure folder used for apps to sd.
rchatburn said:
CLass is the speed of read and writes.
I recently had a problen like this it turned out to be a corrupt file in the .secure folder used for apps to sd.
Click to expand...
Click to collapse
then I guess its because of corrupt files but why is it so often specially when I copy something from windows.
I had this problem once after disconnecting from a Windows PC, simply connect the sd car directly to a computer and run the windows verification tool, it finds the corrupt file and your sd card starts working again
hey i recently had the same problem ,, but i figured it out and this method should work fine...!!
>First of all you should know how this problem has occurred..??,
well the reason is, we all connect the phone to system in usb mass storage mode ,,but while removing we'll only give safely remove in the system and forget to do the same in the phone ,,,trust me this the core for this problem....sd-card cannot be fully unmounted by system ,,, so you have to manually do this by your phone
so if you are using the sense rom ,,after ejecting the disk in the system ,,,in your your phone's notification area
in ''connect to pc'' menu select charging only .....this will completely unmount your memory card .
>if you are using non sense rom ,,"turn off the usb" mass storage
do this every time you connect your phone to the system ..!!!
ok now solution for your problem..
>reboot your phone to recovery mode using rom manager...
>select partition menu
>now select mount usb storage ,,,
>now you have tow options
1. either you backup every thing and format your sd-card (recommended)
or
2.mount your sd-card and check for errors in windows,,,
this should fix your problem ..
remember ,,next time when you are connecting your phone don't direly unplug the the cable..!!
qariboy said:
Card is genuine. I have placed my card several times in my brothers htc hd and formatted it through windows. its almost 8 gb i checked it on windows. last time I deleted a folder which has wiered name as if the folder was corrupted. I deleted that folder n it was running fine again. but its back again.
mine came with telus, so it should be genuine. what does class signify? like i have class 2, what does it mean?
Click to expand...
Click to collapse
The Class number represents a multiple of 1 MB/s
So if 2 is written on ur SD card then it means that its capable of a read speed of 3MB/s
>First of all you should know how this problem has occurred..??,
well the reason is, we all connect the phone to system in usb mass storage mode ,,but while removing we'll only give safely remove in the system and forget to do the same in the phone
- Not always true, its happened to me on several occassions when not connected to PC etc... Flickie HD caused mine
If you have a mac the fix is - disk utilities - repair card
Full format I found to be better though

[Q] SD card not letting me add or delete files

I've been spending waaay to much time trying to get this phone to work as I had expected with previous phones (even my LG G2x) giving me less problems. I recently bought a Sandisk 32gb, class 10 micro sd card and after transferring old music, pictures and videos from my old LG G2x with a 16gb card, placing files from my computer back onto my S4 with the 32gb card is a nightmare! Photos are transferred but too out of order to try and deal with although it's more the music problem that has me bugging. I have some success after putting about 3gb or so onto the new*32gb sd card but after that, the sd card flips out and starts using special characters for file names. Below I attached a screenshot of what I'm going through with another app called V1 Golf for Android. I'm stuck and any help is much appreciated. I can't delete anything on my sd card nor can I add. I've reformatted this card about 4 times now without success. Some say that a Sandisk have been nothing but problems for them, you think a Samsung card could be the fix?
I'm also running windows 7 on my computer as some people have said that could interfere with the transfer but it seems like that's not the problem being that downloading apps from google play shows corrupted files depicted below.
jakesteed808 said:
I've been spending waaay to much time trying to get this phone to work as I had expected with previous phones (even my LG G2x) giving me less problems. I recently bought a Sandisk 32gb, class 10 micro sd card and after transferring old music, pictures and videos from my old LG G2x with a 16gb card, placing files from my computer back onto my S4 with the 32gb card is a nightmare! Photos are transferred but too out of order to try and deal with although it's more the music problem that has me bugging. I have some success after putting about 3gb or so onto the new*32gb sd card but after that, the sd card flips out and starts using special characters for file names. Below I attached a screenshot of what I'm going through with another app called V1 Golf for Android. I'm stuck and any help is much appreciated. I can't delete anything on my sd card nor can I add. I've reformatted this card about 4 times now without success. Some say that a Sandisk have been nothing but problems for them, you think a Samsung card could be the fix?
I'm also running windows 7 on my computer as some people have said that could interfere with the transfer but it seems like that's not the problem being that downloading apps from google play shows corrupted files depicted below.
Click to expand...
Click to collapse
First, did you format this 32gb sdcard using fat32, exFAT or NTFS or ?
If you did not format it with fat32 then that could have caused the problem.
First you need to remove the card from the phone and plug it into your
computer using the adaptor which came with the microsd card so it can be
tested and repaired in windows.
Once the card is plugged into the computer and it's recognized by windows make note of the drive letter.
Then open a cmd prompt in windows by going to the start menu clicking on RUN then type "CMD" and click OK to open the DOS prompt.
Then in the black DOS window type: chkdsk E: /F then press "enter" to scan and fix errors on your microsd card.
NOTE: The E: is just an example, check the actual drive letter of the sdcard which is plugged into the computer.
Please note, doing the above will not delete any files or folders unless they are deemed unusable and cannot be fixed.
The chkdsk will NOT not format your microsd card.
Good luck!
jakesteed808 said:
I've been spending waaay to much time trying to get this phone to work as I had expected with previous phones (even my LG G2x) giving me less problems. I recently bought a Sandisk 32gb, class 10 micro sd card and after transferring old music, pictures and videos from my old LG G2x with a 16gb card, placing files from my computer back onto my S4 with the 32gb card is a nightmare! Photos are transferred but too out of order to try and deal with although it's more the music problem that has me bugging. I have some success after putting about 3gb or so onto the new*32gb sd card but after that, the sd card flips out and starts using special characters for file names. Below I attached a screenshot of what I'm going through with another app called V1 Golf for Android. I'm stuck and any help is much appreciated. I can't delete anything on my sd card nor can I add. I've reformatted this card about 4 times now without success. Some say that a Sandisk have been nothing but problems for them, you think a Samsung card could be the fix?
I'm also running windows 7 on my computer as some people have said that could interfere with the transfer but it seems like that's not the problem being that downloading apps from google play shows corrupted files depicted below.
Click to expand...
Click to collapse
Unfortunately I ran into a very similar situation with a 64gb SanDisk card. After several months of using it successfully without issue, out of nowhere some 20 gigs of data were stuck. It seems that 1 file in a nandroid was corrupt. After formatting, re-partitioning, deleting etc, etc. with Windows 7 as well as MiniTool Partition Wizard I was unable to ever get the corrupt file to delete. Thus leaving the $60+ card useless and a prime candidate for the trash. I chalked it up too a "bizarre" instance. I have since purchased 2 64gb cards, one to replace and one for my new S4. Haven't had the issue since (knock on wood). Not sure what the exact culprit was, the recovery? (TWRP), a freak occurrance? or Just a defective card? If you have any luck saving your card please post how you did. Although I realize this probably isn't helpful except to know your not the only one.
My sd card seems to be stuck.
About 20 of 64 gb being used.
Now I can't delete anything. Or add anything.
It appears to delete and then it just comes back.
Does that mean my sd card is dead.
scandisk 64gb
Had the same thing just happen to me. Transferred a few kernel files yesterday and today couldn't delete, add or format anything. I was able to copy all files to computer but that's it.
same thing happen to my sandisk 64gb class 10 microsdcard as well
is it a virus?
I had the exact same issue with a San-disk 64gb micro sdcard, I contacted San-disk, they offered me a replacement card.I suggest you do the same, hopefully they will exchange it for you.
MSK1 said:
My sd card seems to be stuck.
About 20 of 64 gb being used.
Now I can't delete anything. Or add anything.
It appears to delete and then it just comes back.
Does that mean my sd card is dead.
Click to expand...
Click to collapse
You can use another SD card to try whether this sd card is dead.
If anothe SD card can delete files, it proves that this sd card is dead, vice versa.
Did your problem solve? I'm experiencing now like with your problem. And I'm looking for an answer.

[Q] Problems using Galaxy Tab S as USB device

I have purchased a week ago a Galaxy Tab S 8.4 (T705M) and I am using a 64 Gb MicroSD in it.
I upgraded to 5.02 (OTA) since June/26.
I have problems with external MicroSD when the tablet is connected via USB to my PC (Windows 7, Home, 64 bits).
Whe trying to copy files from the PC to the tablet external MicroSD, the operation is very, very slow and some files (existing previously in the external MicroSD) disappear. Very annoying.
I had same problem with another Tab S I purchased by January and I returned it to the vendor. In that case, the tablet was on Kit Kat (as it is sold).
Yesterday, after the Tablet erases several directories from the SD, I turned off the tablet and extracted the SD. I tried to fix the SD directly connected to the PC but the SD appears as "read only".
After trying for a while I gave up and I formatted the SD (extFAT) and copy the info from a backup I did before putting the SD in the teeth (fangs?) of the tablet (yeah, I guessed the tablet would be as a wild beast when managing SD's). The "re"formatted microSD behaved as a charm, all info copied without any problem (but it took almost 3 hours copying 50 Gb at about 7 Mb/second).
On the other hand, I used this same SD card in my old Note 8 (Jellybean) for more than a year without problems.
Now, I guess the only way I have is extracting the SD card and edit its content only connecting it directly to a PC.
What can I do to calm down the beast and edit external MicroSD connecting the tablet via USB without losing information and with a reasonable speed ?
Any suggestion ?
Root your device and apply the sd card fix. Also 7mb/s seems about normal for a cheap micro sd card.
I have not had any problems with files disappearing, have you confirmed your 64gb microsd is not a fake.
I have a Samsung 64gb microsd, and i got around 9MB/s copying a movie from my notebook to my T800 10.5"
John.
Thanks for the comments.
My card is Verbatim Class 10 and it worked perfectly in my old Note 8. It works really as stated for a class 10 SD (10 MB/s at peaks as stated in https://www.sdcard.org/developers/overview/speed_class/) but, as with any device, speed depends on several factors (file sizes, buffer in the source PC, etc) and the average obtained is really about 7 MB/s or so.
I guess the problem is related with something in Lollipop (but Tinderbox says has no problems) or, more probable, driver in the PC.
Tinderbox, are you using Kies to transfer ? are you transferring from a PC or a Mac ? which class is your SD ? have you enabled "USB debugging" ?
I purchased an 8 GB SD in order to make some tests. This SD is Class 4 and formatted FAT32 but anyway I will test it to learn about this riddle....
In the mean time, any suggestions are welcome and I repeat, thanks for the answers.
UPDATE:
Sandisk SD (8 GB, FAT32) worked perfectly, no erases, good speed (Class 4, speed tablet connected via USB about 4 MB/s).
Next test planned: reformat Verbatim 64 GB using FAT32.
I am on kitkat 4.4.2 and i dont use kies, I just drag and drop my files from my notebook to the tablet, I did not need to enable usb debugging, my 64gb is full of video, I copy them virtually every day and have had not problems.
I think i read about another 8.4" owner having problems with his microsd card i will have a look for it.
I have only ever bought Samsung memory cards for years and i have never had a problem.
Have you tried re-installing the device driver, you can do it from the kies menu.
John.
Tinderbox (UK) said:
I am on kitkat 4.4.2 and i dont use kies, I just drag and drop my files from my notebook to the tablet, I did not need to enable usb debugging, my 64gb is full of video, I copy them virtually every day and have had not problems.
I think i read about another 8.4" owner having problems with his microsd card i will have a look for it.
I have only ever bought Samsung memory cards for years and i have never had a problem.
Have you tried re-installing the device driver, you can do it from the kies menu.
John.
Click to expand...
Click to collapse
Thanks for your complete answer(s).
I have made several (a lot) of tests without any success. In all cases SD can not be written from a PC (when connected via USB) and erasing files using android app sometimes cause corruption.
The card is completely readable (a little laggy to begin to work after it was unmounted and reinserted). The card works without errors when connected directly to the PC.
These are the some tests I have made (reformatting and restoring the files between one test and the next, a real nightmare ):
1. Uninstalling Kies
2. Reinstalling Kies (and refreshing driver)
3. Uninstalling Kies and Samsung driver. Uninstalling USB driver and erasing it completely and let windows select the driver
4. Formatting the card in FAT32 via some software
5. Trying to format the card via command in windows (from the console). It takes about one hour and abort near the end with an error messages explaining that windows can not format FAT32 for this capacity
6. Even trying to partition the SD via DISKPART. I can create one primary partition (32000 MB) but DISKPART shows all disk allocated and do not allow to create another partition (either primary or extended)
Last symptom: I erased one file from the root directory of the SD using "My files" (the app preinstalled in the firmware by Samsung). The file disappear but My files shows a ghost file named with special characters.
When the SD is consulted via Root Explorer (an android file manager) or even connected directly to the PC, the ghost file did not show.
@tinderbox: could you remember who (or where do you read about) the other " 8.4" owner having problems with his microsd card " ?
Some body could suggest solution ?
Thanks for any help or guide.
Hi.
You did format the micosd card using the tablet, you cannot format on an computer and then use it in your tablet, the tablet uses it own file system, so you have to format the microsd using the tablet.
John.
Format the card to exFat in windows. It only takes a few seconds to format my Samsung Evo 64gb.
If it doesn't work then your card likely has issues.
Finally success
Thanks for your suggestions.
I tried almost everything:
1. Formatting FAT32
2. Reformatting in the tablet
3. Reformatting in the PC
4. Even formatting using a software from Verbatim website
The problem persists: SD Card is not editable (delete files, write files, edit files) when inserted in the tablet. SD works perfectly in the PC.
Finally I purchased another SD 64 Gb Toshiba Class 10. The SD package says it can work at 40 Mb/sec. The card write at 10 Mb/sec but it reads faster.
This Toshiba card works perfectly. I can erase or move files using android file manager (My Files app), I can write from the PC using tablet connected via USB to the PC. I can create files directly in the tablet (I used Jota+ to create a text file).
Verbatim card and Toshiba card specs seem identical, except by the speed claimed in the Toshiba package. There is some difference I am missing but definitively these cards are not equal (something in the card data bus ?)
I repeat, thanks to everybody who tried to help.
I only ever buy Samsung memory cards for years, and i test every one for errors and i have never found any, And if an Samsung memory card does not work in an Samsung tablet, well it is not going to happen, but people go for the cheap alternative.
John.

All files on external SD card corrupt after unexpected shutdown

Hey guys and girls!
This morning my phone turned off by itself (13% battery left) and needed somewhat longer than usual to reboot (in the meantime I plugged it back in to the charger). First thing I noticed was that my whole theme got reset as well as it started showing me introductional tips ("long press here to move your apps to the homescreen, ecc.). It also started to update apps in the Play Store even though I set it to manual ... so basically a LOT of things were reset.
The biggest problem I'm having now is though that all my files (pictures, videos, music) that are stored on an external micro SD card are corrupt. It's not possible anymore to open anything. I already removed the micro SD card and put it into an adapter to have a look at the files via the laptop. But nothing, even though the sizes of the files seem OK, I can't open them.
Does anyone have a clue as to what exactly happened here? Are those files lost (at least of some I have a backup) or is there anything I can do to "repair" them? Help is really appreciated, thanks!
PS: Things like the card unmounting and re-mounting never occurred. So I can't tell if the card was dying or if actually the phone ruined my files.
Did you happen to be using a SanDisk SD Card? I've had my 10 brick 2 of those until I switched to Samsung SD Cards about a year ago and haven't had issues since.
I never could manage to recover files from the damaged SD cards.
I have a Samsung SD card and had something similar.
I guess I was on Viper Rom and basically my phone restarted around 15-20% of battery. After a long wait for booting back again, all my settings were gone.
Files and others in the SD card was okay but basically until I formatted the card, I wasn't able to boot into the Download Mode to install a new rom...
I fixed the restart issue by installing the official HTC Rom.
Thanks for your replies.
It is indeed a SanDisk 16GB card. It seems though that the card is still working (no problems accessing it via phone or laptop), just the files appear to be broken. In the meantime I also tried apps like PC Inspector File Recovery, but to no success
I'm still on stock HTC Sense by the way, no root, nothing.
Anyone know though why that happened (resetting everything, etc.)?
Hit me with a PM I'll give you a SanDisk restore tool which works quite ok. there is a huge chance some files can be recovered, some will be damaged though. Don't push any new files on the card after you tried to restore the files
HTC 10-Corrupted microSD card
I know this is an older thread, but I was wondering if there is a solution. I have an HTC 10 which has an micro SD card in it, that is "married" to the phone. When connected to a computer, the computer recognizes the phone, and the microSD card, and begins to load the folders/files. Eventually this process stalls, and the phone/drive is no longer readable by the computer. To get the computer to recognize the phone/card again, I need to restart the phone, but the same thing happens again.
I have like 20gigs of data on the card, and cannot just put the card in a reader, because it's encrypted to the phone. Any possible solutions? It's frustrating to see the files/pictures for a minute or two, and then have them disappear. I have tried copying/pasting the files while they're visible, but this often triggers the computer to no longer recognize the phone/memory card. I've tried to un-encrypt the microSD card, but the phone can't recognize/access the microSD card long enough to complete that process.
Please help if you can.
Glenn

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