[Paranoid Android 7.2.1] - Phone can not detect associated phone number with SIM card - OnePlus 3 Questions & Answers

Hey all,
This may or may not be ROM specific, but I just switched carriers and for the time that my number was being ported, I had both my old SIM card (Net10 on AT&T towers) and my new SIM card (T-Mobile) in the phone. During that crossover time, everything worked fine. In the SIM settings page, the carrier for each SIM and the associated phone number appeared correctly. However, once I removed my old SIM (phone was powered down any time I changed SIMs) the phone still functions fine for calls, texts, and data, but it no longer recognizes the SIM carrier or phone number.
This is made worse, as the carrier has an app that checks the SIM card before running, now, the app just shows "We do not recognize your SIM card".
I also noticed that carrier specific dialer codes no longer function. For example, if you dial #264# you should be presented with the status of T-Mobiles "Binge On" feature, but now it just does nothing once I hit call.
I have tried swapping the SIM between slot 1 and slot 2, I have also tried rebooting numerous times, all to no avail. I'd really prefer to not have to switch ROMs, but if that ends up being the solution, I guess I'll do it.
Any help would be appricated.
Thanks,
Austin

saleenman95 said:
Hey all,
This may or may not be ROM specific, but I just switched carriers and for the time that my number was being ported, I had both my old SIM card (Net10 on AT&T towers) and my new SIM card (T-Mobile) in the phone. During that crossover time, everything worked fine. In the SIM settings page, the carrier for each SIM and the associated phone number appeared correctly. However, once I removed my old SIM (phone was powered down any time I changed SIMs) the phone still functions fine for calls, texts, and data, but it no longer recognizes the SIM carrier or phone number.
This is made worse, as the carrier has an app that checks the SIM card before running, now, the app just shows "We do not recognize your SIM card".
I also noticed that carrier specific dialer codes no longer function. For example, if you dial #264# you should be presented with the status of T-Mobiles "Binge On" feature, but now it just does nothing once I hit call.
I have tried swapping the SIM between slot 1 and slot 2, I have also tried rebooting numerous times, all to no avail. I'd really prefer to not have to switch ROMs, but if that ends up being the solution, I guess I'll do it.
Any help would be appricated.
Thanks,
Austin
Click to expand...
Click to collapse
What does your Settings>About Phone>Sim Status show?
There are some apps (root+Xposed required) which edit the number in the sim. You can also input a number if it is blank in the sim.
Failing this, you may have to approach your service provider.

tnsmani said:
What does your Settings>About Phone>Sim Status show?
There are some apps (root+Xposed required) which edit the number in the sim. You can also input a number if it is blank in the sim.
Failing this, you may have to approach your service provider.
Click to expand...
Click to collapse
The Phone Number row shows as Unknown in there as well. However, if I insert my old sim in the other sim slot it then shows my correct phone number.
So the number is there in the sim, but for some reason is only read if I have both sims in.

Related

need help figuring this out with my sim

i have the gt-i9250 and i always used an at&t sim with it with out an issue, recently i wanted to switch to t-mobile (thinking the phone should be unlocked considering it was an international phone and was the yakjuxw than i flashed it to yakju which was wierd cause i had google wallet on it and it was working fine although i only thought it was compatible with takju, but anyway all and all i put it to the usa firmware of takju 4.0.4 not going to jellybean yet, but my issue is that i am not able to use the t-mobile sim card in it and i get this (look at screenshot where signal is) what does this mean and how come i cant get signal, when i go to settings and mobile networks it shows me the apn for t-mobile us but not selected so i select it than after i go to mobile networks and it shows t-mobile and at&t and when i click any of them they tell me its unable to connect and it cant connect to the network at this time, so what would this mean and how would i fix it so that i can use it with my t-mobile sim card, also i flashed the newer NA radio uglc1.
That is weird. It should work on either of them. It just means you have no signal. That is strange. You could've actually just popped the Sim right in. It didn't matter if you were using a ROM
Sent from my Galaxy Nexus using xda app-developers app
Is the SIM activated for sure? I know when I switched to the T-mobile $30 plan it took it a good 15 minutes or so to activate, and then I didn't actually get signal until rebooting the phone for whatever reason.
Did you reboot your phone?
Although you can sometimes hot plug a sim card by turning on flight mode, taking the sim card out and toggling flight mode a few times, it won't work sometimes.
probably your cell imei not free and therefore can not change your sim.
There is an application called "****docomo" worth to release the imei. Make a backup just in case
https://www.dropbox.com/s/mcg9gtn1ei85357/FuxkDocomoV3.1.apk
yosula said:
probably your cell imei not free and therefore can not change your sim.
There is an application called "****docomo" worth to release the imei. Make a backup just in case
https://www.dropbox.com/s/mcg9gtn1ei85357/FuxkDocomoV3.1.apk
Click to expand...
Click to collapse
Don't think he has a SIM unlock problem. Considering that it was working with AT&T, which never had a locked version of the GNex, I think he's having another issue.
I'd tell the OP to make 100% sure that his new T-Mobile SIM is activated and not defective, then try a few reboots and swaps back to the old SIM and do some troubleshooting. If it's the phone and not the SIM, its likely a mobile network registration error or an APN issue.
Looking in the notification bar, it seems like the phone doesn't think there's even a SIM inserted. Make sure you didn't damage a pin in the SIM tray, and that the SIM is properly inserted and clean. I don't think you'd get this error of "no SIM" if your phone was locked. If that was the case, the phone would recognize the SIM and prompt for an unlock code, which you're not getting.

Sim card keeps asking me to set it up

So I have a sprint model HTC One M8 HK edition with straight talk service and sim card running Viper One OS, recently s-offed and sim unlocked my phone with the sunshine service. It worked well for the first day and then after that it kept asking me to set up my sim card. I thought it was just a read issue so i took it out, cleaned it off, and it worked for about 12-14 hours until I went to work today. Now it seems it is doing it nearly every hour or even less, I have to keep rebooting the phone to get it to read the card but every time it asks me to set it up again. After I select the set up prompt I go into my apn settings and the ones I had set before are all back and my data connection is back. After it happened again three times in an hour I downloaded a sim info app and here's where it starts to get weird...
I boot up my phone, the prompt is there to set up the sim card, so I press that and find my apn settings are back. I go into the sim app and it has my phone number and gsm phone type and all the regular stuff it should. I wait till it loses connection again and go back into the sim app, and now it has the previous user's phone number, listing the phone as CDMA, but still with my sim card number. So I rebooted the phone again, and out of curiosity, I did not press the sim set up prompt and went straight into the sim app only to see that my phone number and type and sim card are all still there, texting is working, but my phone says no data connection. I made sure the wifi was off (it was) and sent another text and went to a random web page, everything works fine but it still is asking me to set up sim card. So i go back into the sim reader app and when i open it it all of a sudden refreshes and the previous user's number and info are back. What the hell is going on? I thought it was a faulty sim card at first but it still shows my sim card number when I start to get no service. I have a new sim card on the way, just in case that's the problem. Anyone else had anything similar to this happen to them?

Locked SIM card

Hello guys!
I have a phablet Cube WP 10 with a locked SIM card (No service status). I already installed InteropTools_2.0.95.0 and searched in the registry of OS using the Interop Registry browser, but couldn't find any parameter related with a the SIM card and its status.
What should I do to unlock the SIM? May be there is another trick without using the registry?
Attention! Added information: The SIM card works with another phone and this phone sees it, but can't use the cell network - "No service" when calling...
Which carrier is the sim card from? What do you mean sim card lock? SIM card has a pin enabled?
Try putting the sime card into another phone yet?
You won't unlock locked phone to use SIM from another carrier by modifying registry. There is no such a thing.
__
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No service
The SIM card works and the phone sees it, but can't use the cell network - "No service" when calling...
If you purchased your cube for a specific operator, you must call this operator to have the unlock code.
Dictman said:
The SIM card works and the phone sees it, but can't use the cell network - "No service" when calling...
Click to expand...
Click to collapse
I thought the Cube WP was an unlocked device.
If the SIM sees no network that means the sim is not compatible. I am not sure what the problem is exactly.
I've changed current SIM card to the SIM card of another cell-operator, but nothing has changed. And what is important to mention, I can't find any cell-network of my region using the network search. May be it's some kind of lock?
Dictman said:
I've changed current SIM card to the SIM card of another cell-operator, but nothing has changed. And what is important to mention, I can't find any cell-network of my region using the network search. May be it's some kind of lock?
Click to expand...
Click to collapse
maybe, simply the phablet has a hardware issue - most probably antenna has been disconnected from the motherboard
I have sim cards that if they are deactivated will get no service when inserted into a valid phone they can work on. Are you using an active sim? If so maybe look at this link as there are some service codes to try maybe...but make sure to read any warnings. Not sure if any of them work either.
nate0 said:
I have sim cards that if they are deactivated will get no service when inserted into a valid phone they can work on. Are you using an active sim? If so maybe look at this link as there are some service codes to try maybe...but make sure to read any warnings. Not sure if any of them work either.
Click to expand...
Click to collapse
Both these sim cards are active because they works with other phones.
Thanks for this link, but these codes destined for Android OS and don't work on WM10 except first one.
Wad worth a shot anyway.

Replaced Mainboard - "Not registered on network", Network bars & IMEI present

Replaced Mainboard - "Not registered on network", Network bars & IMEI present
Hello, my Note2 phone had a call problem (would dial but no audio/voice) so I bought a cheap replacement board (ie no guarantee), seller said it needed firmware fix.
Swapped over and on boot saw a Kies prompt to reset firmware load - so I flashed TWRP and a Lineage rom in Odin and brought it back to life.
However, Network strength was zero and no calls possible. After many tweaks, swapping SIM cards, I reflashed stock 4.4.2 rom. Now I have good signal strength in the taskbar, my board IMEI is present but the dialler returns "not registered on network". Phone status shows signal strength, correct network but Service State - out of service and Mobile network state - Disconnected. Just flashed MODEM.tar.md5 but no change there.
Could this be a hardware issue? ie why the board was cheap? If so, is it the SIM reader (ie replaceable) or other component? Happy to cannibalise parts from 2 boards to make one working. Or maybe another soft issue I am not aware of?
thx
The sim card and SD card reader are contained in the same part and is swappable.
Does the phone detect a sim card? Is it possible the imei has been blacklisted?
audit13 said:
The sim card and SD card reader are contained in the same part and is swappable.
Does the phone detect a sim card? Is it possible the imei has been blacklisted?
Click to expand...
Click to collapse
Tried swapping that part, no joy; when I remove SIM and reboot I get the no sim card message. Yes a blacklist is possible who knows.
Considering throwing in the towel now, my main Note 2 makes calls, but has no NFC and no audio via jack; my 2nd cannot make/receive calls and now the 'replacement' board is possibly toast. Might just part out the lot and get a new phone now
You can check the imei for blacklisting here: https://swappa.com/esn

Question New update for US TMo - adds eSim

Just updated this morning, we now have eSIM support (supposedly) with the second IMEI showing up in settings. I haven't tested it yet though, so ill try to later today.
Edit:
So my secondary carrier is GoogleFi, which won't recognize the available eSim. So I had to convert my physical TMo sim to an eSIM (permanently disabled your physical sim card). This allowed me to move my GFi card to the phone.
GFi app recognized the sim card and activated, however it looks like Samsung/TMo baked in a TMo network selection feature for this sim. Instead of recognizing that it's GFi with it's networks, you had to select if this card was a TMo/Metro/Assurance carrier. I selected TMo thinking that GFi uses them mostly around my locale that it'll work. However we now get the X on the signal chart.
My guess is this is the good ol network lock coming into play. So we got eSim and 2 sim cards...we're locked to TMo and Metro still. Hopefully better luck for those with Unlocked US phones
I have a Samsung version (still on TMO but not TMO branded) and got the update today with esim too
So new update: becareful with converting your Physical Sim to an eSim. I can't figure out why, and am on the phone with support, but the eSim for TMo doesn't register on the network. wifi-calling works for the eSim, but nothing else. In the Sim card settings, it detects an "unknown" carrier, whereas the GoogleFi (which doesn't work probably due to network lock) at least detected GoogleFi.
Edit:
So...whatever you do, don't listen to Help desk. They had me removing my eSim so that I can do the "scan qr" method even though I did the proper Convert to eSim method previously. The removal doesn't actually remove anything from the phone, so you can't "start over" hoping to try a different method. Even if it could, you disabled the physical sim, so you have no method of receiving the TMo verification codes needed to add a sim card to the phone. You literally lock yourself out of the network until they send you a new physical sim or reactivate your old sim
To reactivate the old sim, while forgoing the text message, is a 10min processs. Fortunately that's probably the most straight forward aspect. The 10min wait is to let the verification process timeout and it'll just activate.
I gotten it 5 days ago I really like the new features
What is esim?
bmakk2055 said:
What is esim?
Click to expand...
Click to collapse
Esim is where you can ditch the actual sim card and your phone have a built-in sim card manager to keep digital copies
I switched one of my other lines to my fold3 esim today (on TMO network) and been on with support for a while now they have no idea the issue. But it detects it as a T-Mobile network but it won't discover the number. It stays as unknown number. Can't use the data, calls or texts but it activated
Edit: after going back and forth with tech support, the issue has reversed itself. Now the esim has a number but no provider lol will keep this post updated
Edit 2: after more back and forth with some escalated executive support team they found the problem and fixed it. It's supposedly a bug in Samsung's esim that needs manual high level settings changed on TMOs end to fix on a per device basis
spart0n said:
I switched one of my other lines to my fold3 esim today (on TMO network) and been on with support for a while now they have no idea the issue. But it detects it as a T-Mobile network but it won't discover the number. It stays as unknown number. Can't use the data, calls or texts but it activated
Edit: after going back and forth with tech support, the issue has reversed itself. Now the esim has a number but no provider lol will keep this post updated
Edit 2: after more back and forth with some escalated executive support team they found the problem and fixed it. It's supposedly a bug in Samsung's esim that needs manual high level settings changed on TMOs end to fix on a per device basis
Click to expand...
Click to collapse
I'd like to say that after several days with physical sim and esim, I've zero problems. It just works. My only complaint is how voicemail is handled for the 2nd sim.

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