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On 19 April 08, the first time the trackpad not functioning (mouse and 4 way nav mode). It previously working fine before i activate my unlimited data plan on 15 April 08. After that on and off the mouse will not working. I fail to trace the pattern of the defect but following is my observation
1. If it is ok, it could be ok for the whole day.
2. If mouse start not functioning, it could probably restore back during next wake up from standby. Sometimes not.
3. After making a prolong 30 minutes call, i press the red button to hang off, most of the time mouse frozen there.
4. It could be freezing there for whole day if no luck.
5. Hardreset also doesn't help
6. Send to service center, tested are ok. Software have been updated to DXHC3 which support right mouse click.
7. I use expired sim card to test the phone, seems ok.
Anybody having such issue? i am now suspecting sim faulty. Will get other operator sim to test.
thanks,
Are you using the phone in direct sunlight? The trackpad becomes far less responsive in bright sunlight.
Also, if it is the SIM, call your provider, they can do a remote diagnostic on the SIM card which might reveal any problems.
dcuk7 said:
Are you using the phone in direct sunlight? The trackpad becomes far less responsive in bright sunlight.
Also, if it is the SIM, call your provider, they can do a remote diagnostic on the SIM card which might reveal any problems.
Click to expand...
Click to collapse
The problem is not only happen under sunlight. Anyway, i called my operator and they adviced me to renew my simcard. After 3 days of observation, the problem seems has gone. I never thought of sim card may affect HP hardware.
Sorry, after 4 days the problem came back again after renewing sim card. I try with other operator with 3G service. Whenever softreset, after go into today, the icon showing "3G" => "E" => searching and finally "E" again and after that trackpad not functioning. When i come to area with only "G" coverage, softreset doesn't give this problem.
Anybody can help?
Very good day
I have a query, I have a HTC Touch PRO 2 RHOD300
The phone is counting on the next problem happens when you try to turn the screen by pressing the button on top that will not start and if you take the pen side of the phone just turn on the lights in the lower keys where this call, Windows key, Back and Finish. The phone returns to regain normal when a call comes in after the returns to be shut down and locked and not back on the screen.
In other cases there is the disadvantage that remains off, open the phone to expand and to use the qwerty keyboard and this light comes on but no screen and if you call the phone number that shows no signs of life with this call More on the other side of where you are calling is heard that he was calling.
My question is whether they have a patch for the solution and if someone else had already reported this fault, this problem is being presented to several phone numbers of friends and wanted to see whether if they had a patch to fix what they could afford to apply it to the phones have this fault.
If in case anyone has a solution for this above I would appreciate very much.
Funny... I have been experiencing this same problem just recently. I have another identical phone and replace the sim card in it with the same results. It doesnt appear to happen to the phone when the sim card is not installed. I have tried hard reset, selectively installing programs, thinking it was a programing problem with one or another, but nothing I tried seems to change the problem. Any help is appreciated.
Thanks.
KC
Note that for my part I've been trying to give solution to the problem and have identified the following place your sim but the connections do not let my ISP leaves your network connection as my job to your phone so you do not use the 3G data network, thus the problem will not happen.
To me this is what happens, the phone went dead, but if you remove the stylus from the side, the lower lights are lit but not the screen, but if you make a phone call to your cell this and respond, but entering Idle this again locked again.
HTC have written to me but these have not been resolved.
I am in Guatemala and I used 2 different companies and the problem persists.
You friend in that country is, and have only confirmed this problem also began to give you on Friday May 20? because that was the time when many telephones HTC Touch Pro2 here began to have these symptoms.
Yes. Friday would be correct.
So if the issue is global, it is the end of the world of mobile
This doesn't appear to be a new problem though. If you search on "Screen of Death", it is quite common. However, I have tried several of the solutions that I have come across, with no go. It is complicated by the fact that we started experiencing the problem at the same time.
KC
I have owned this phone only for three days now, coming from a DHD.
Today I installed the 1.28 update and since then my cellular signal has been all over the place. I normally get a solid 5bar HSDPA signal where I live and since the update I have had nothing but issues.
My Sim card seems to be rejected (I am baseing this around the fact that when the radio seems to cycle I get a message saying "preparing sim") but aso it seems to just lock up entirely. Earlier I thought I had a signal only to make a call and have it fail, I tried to cycle the power to the radio by putting the phone into airplane mode but this didnt work so had to do a hard reset which then allowed me to make a call, but the call froze after 5 minutes, again with a seemingly locked up radio.
Any one else got these issues, as my phone is effectively a small but expensive tablet at the moment!
I have that issue BEFORE the 1.28 update. The other day my wife rang me at work and whilst we were talking we were cut off but my phone still showed as connected with signal. I figured she maybe lost signal herself. I tried to ring her back both on her mobile and the land line and my phone would not ring out (as far as I was concerned) I tried to put Airplane mode on but it didn't work so I had to reset the phone.
I haven't had it since but the strange thing is even though the phone didn't give me any indication that it was ringing out my wife said that both her mobile and the land line rang.
It seems strange that I couldn't toggle the radio/airplane mode or hear anything but the phone did actually ring out. Maybe the issue effected the radio and speaker? That's something to test if yours does it again. Ring a phone nearby to see if that does actually ring?
Update from yesterday, I currently have a signal as I am typing this, if however I make a call it will connect and I can listen for a second then it drops with the signal dieing. Followed right away by coming back up.
A reboot seemed to fix it for the moment, but not sure how long for. Next step is a factory reset for me and see how I get on from then.
AFAIK, the radio isn't updated?
I have taken it back and swapped it for another one now. Just waiting for it to charge then I am going to do the FOTA update and then install everything. So far though so good and the three calls I have made/recieved worked perfectly.
Seems to have beena faulty handset *fingers crossed"
I just got a Lumia 900 white and i have noticed the following issues.
The Lumia restarts on its own. It has restarted twice since i got it.
Weird purple screen in low light condition
Rattling sound when phone vibrates. Not like the usual vibrate
Would not connect to a specific router whereas all my other devices can. It can still connect to other routers though
I am running OS version: 7.10.8773.98 and firmware revision number: 2715.1601.8773.12141 which i assume is the latest (tango).
Should i be facing all these issues? I googled around a bit and i found that these issues were previously addressed with updates.
To note, it's an unlocked phone. I can use it with any carriers i want to.
Is there anyway i can re-install tango? I am assuming it's a software issue.
Help please?
Mine never restarted on its own.
I still have the purple screen problem pending a firmware update.
The vibration sound in this phone is like that. All models sound like this.
Never had trouble connecting to any wifi access point/router.
I am having rebooting issues. I think I've narrowed it down to low signal issues. My office is in the basement floor behind the elevators so I'm constantly in and out of signal. I fluctuate between 1-2 bars of 4G or LTE and no signal at all. If I have no signal, it will not reconnect unless I switch it to airplane mode and back. On a few occasions, it has rebooted on me only when I'm at my office. I have contacted Nokia customer support and they wanted me to send it in under warranty. I told them that was useless and that my replacement would have the same issue and told them to try to reproduce the issue with their QA/Dev teams. No response yet.
Mine has shut down twice now for no apparent reason, Always after using Nokia Drive, It was a real pain to start the phone back up too, Had to hold power button for a while, I did think it may be down to signal drops as when travelling the phone has to switch a fair bit I imagine, The phone did get a bit hot so maybe overheating as on both occasions the weather was very warm especially in the car.
no reboot, no purple screen, no ratteling sounds...
but WP7 have some issues with connecting to AP or routers set above chenel 10 (if you are not using automatic). my home router and AP were set at 11 and 12 and my HD 7 could never get connected... and when i changed to lower then 10 it was fine... so now my AP and routers are always set this way.
I have had my phone shut itself down three times now for no obvious reason. That's a bit of a worrying issue if you're on call for work and need people to be able to contact you at any time.
The phone restarting by itself is definitely a weird issue. I never had that happen to me before.
The only weird thing I encountered was the touch screen stopped responding. So I locked the phone and then unlocked it and it worked.
The issues you guys are bringing up here should definitely be covered by Nokia.
Only issue I have is the lumia not syncing contacts to my car's hu...
Sent from my Lumia 900 using Board Express
Yes...
I have had my Lumia 900 for one week, and also had a few a few problems:
1. Two restarts (phone is on, but asks for pin and lock code). Both of which are in a location with very poor/no reception. Both where during the morning (4am and 6am) (can see boot time using a program).
2. Complete discharge, wont initiate charge from computer (think it might have been because I skipped the "red low battery charge phase" (or what we should call it?). Does however charge from a computer if I let it charge with the red battery for a while, then boot it self and after a while it will start charing (with the charge icon blinking.
3. When using the radio in loudspeaker mode, and the screen is locked, after a while (5-10 seconds maybe), it (sometimes) stops, or (sometimes) starts to lag, as if the reception is poor (although the phone hasn't been moved.) pressing the power button, (at slide to unlock) the lag instantly stops. Anyone else wanna test this one? (try a bunch of times, doesn't always happened on mine.)
4. (Pure hardware problem): Rubber gasket between case and USB has been incorrectly paced, and "flaps" in the USB contact. (clearly visible if looking directly into the USB port).
Should I take it back and say I want a new one?
OS Version: 7.10.8773.98
Firmware revision number: 2175.1601.8773.12141
You guys need to exchange for a new phone. My first Lumia 900 had restart issues while idling. The new one doesn't have any reboot problem. My G2X before had reboot problem and screen bleed. I went and exchanged for a new G2X, and problem solved. I will send my Lumia 900 to Nokia for repair as I have another hardware issue. The capacitive buttons aren't very responsive when playing audio through speaker phone.
Hi guys
I got an HTC M8s less than 2 months now and it has so many issues it's driving me insane at this stage....
It's on stock ROM unrooted with all the latest updates.
First issue that came up was not recognising the headphones after i plugged them in, that eventually went away after lots of searching and fiddling with settings etc.
Then it started going into Car mode while it was resting on the table, no input on my end no triggers set for it, hell i don't even own a car to use this function....
I disabled HTC car and that stopped.
The included micro usb cable somehow went bad, tried it on other devices, it will not charge....
Now i'm having some weird charging behaviour, it drops out of charging and resumes or sometimes it just stops charging (that doesn't happen when the phone is charging while being switched off, so i'm guessing it's not a hardware issue)
Another massive problem is that all incoming/outgoing calls go to the speaker which almost burst my ear drum first time that happened.
I have looked in every single forum out there and have tried all possible solutions, ranging from disabling google Chrome to trying every available speaker management/toggle related program on the play store but nothing seems to be working.
Some times if i plug in the headphones, make a call and then unplug them, then it works as it should for a little while. But later on it reverts to the previous mentioned behaviour.
One thing i have noticed, before it routes calls to the speaker, the screen will light up, no notifications come up and then all calls go to the speaker.
I used Wakelock to try and find out which program triggers the screen wake in order to remove it and maybe solve this issue but nothing came up.
Any input would be greatly appreciated as i am at the end of my rope with this device....
I still have my HTC DHD A9191 and i never had any issues with that phone, i'm very dissappointed with HTC :/
Thanks in advance
Yanni
Less then 2 months......return it ! Not even sure what you want to achieve here besides messing up warranty ?
I am using Spign slim armor case on m8s and after using it my power button isn't working.
and I have a Motion Launch problem when phone is on my pocket it opens camera, calls someone because of the sensor.Any fix about that?
Kyaner said:
Hi guys
I got an HTC M8s less than 2 months now and it has so many issues it's driving me insane at this stage....
It's on stock ROM unrooted with all the latest updates.
First issue that came up was not recognising the headphones after i plugged them in, that eventually went away after lots of searching and fiddling with settings etc.
Then it started going into Car mode while it was resting on the table, no input on my end no triggers set for it, hell i don't even own a car to use this function....
I disabled HTC car and that stopped.
The included micro usb cable somehow went bad, tried it on other devices, it will not charge....
Now i'm having some weird charging behaviour, it drops out of charging and resumes or sometimes it just stops charging (that doesn't happen when the phone is charging while being switched off, so i'm guessing it's not a hardware issue)
Another massive problem is that all incoming/outgoing calls go to the speaker which almost burst my ear drum first time that happened.
I have looked in every single forum out there and have tried all possible solutions, ranging from disabling google Chrome to trying every available speaker management/toggle related program on the play store but nothing seems to be working.
Some times if i plug in the headphones, make a call and then unplug them, then it works as it should for a little while. But later on it reverts to the previous mentioned behaviour.
One thing i have noticed, before it routes calls to the speaker, the screen will light up, no notifications come up and then all calls go to the speaker.
I used Wakelock to try and find out which program triggers the screen wake in order to remove it and maybe solve this issue but nothing came up.
Any input would be greatly appreciated as i am at the end of my rope with this device....
I still have my HTC DHD A9191 and i never had any issues with that phone, i'm very dissappointed with HTC :/
Thanks in advance
Yanni
Click to expand...
Click to collapse
ok man
look i have htc one m8 + one m7+one max
the one m7 had the same problem of u
i will give to you one solution for try
i try it on the one m7 and its work
but on one max not work
on m8 not test yet
try this:
1. Turn phone OFF
2. Let charge for AT LEAST 10mins even if it doesn't look like it's charging.
3. Press and hold POWER + VOL UP + VOL DOWN for AT LEAST 2mins. Anything less will not reset the charge mode.
4. After 2mins release the buttons and the phone should boot as normal
if it not charge at the first time then try it again andd u will be OK
Hi Hazem
Thanks for the input, i'll give this a go when i get back home and let you know if it works out.
Should i try this when the phone is at 4-5% ? And then let it charge all the way ?
I'm experiencing these same issues as well after rooting my M8. Hopefully someone here knows what the issue is.
Well for me all issues remain unresolved.
My guess so far for the culprit seems to be the magnetic sensor, either badly programmed or a factory defect.
Kyaner said:
Well for me all issues remain unresolved.
My guess so far for the culprit seems to be the magnetic sensor, either badly programmed or a factory defect.
Click to expand...
Click to collapse
u must charge ur phone
turn off the phone
let him charge to full about 3 hours
and try the method
it will work
i test it on 2 one m7 phones
let me know if that work
thx
Sorry Hazeem I understand that English isn't your first language, and you are trying to help but you are not making much sence....
You are basically telling me to charge my phone, then switch it off and charge it again even though it's already charged for another 3 hours....
Ok an update !
HTC Released a service pack along with an update for the car application, after installing these and a couple of reboots the charging problems stopped and the phone doesn't seem to be waking up without any reason, as it did before.
The calls getting routed to the speaker still remain but thanks to an app called Auto Speaker, I've managed to work around this issue. Before the updates this application had no effect, but now it works as it should by turning off the speaker when the proximity sensor is blocked.
I hope I am not celebrating too soon on this and I'll keep this post updated if anything else, related to these issues, happens.
Update 2
So far so good and with another unexpected benefit, I removed my phone from the charger Saturday morning around 11 and as of now Monday 7:30 it's at 27% !