Fingerprint vibrate but not unlocked - Moto Z2 Play Questions & Answers

When I put finger in Fingerprint sensor, it vibrate but screen not unlocked, nor shown error finger too fast/not recognized
Probably this happen after latest OTA
Has anyone experience this issue?
Thanks

Related

Fingerprint rejection screen on

With fingerprint screen unlock turned on, is there a way to not turn on the screen whenever a fingerprint is rejected ? When i am holding and moving the phone about and the fingerprint sensor touches any part of my skin, (palm, thigh..etc...), the screen will turn on. So it's turning on lots of time when i didn't intend for it to. Anyone ?
I've read about other people having this same issue. It hasn't happened to me though. The fingerprint scanner only recognizes my fingerprints, not my palm nor other parts of my body.
It shouldn't turn on by default ... If it rejects the finger it should only vibrate to let you know that it detected something, but screen should stay off.
Which ROM are you using?
Sent from my OnePlus 3 using Tapatalk
Stock, rooted. Touching the fingerprint sensor with knuckle, palm..etc.. wakes the screen, no vibration. Placing unrecognized fingerprint vibrates and wakes the screen. Any input on this ?
Complete stock. 3.2.6. No root. Fingerprint rejection only causes vibration for me, no screen on.
I am on stock 3.2.6 too. Upon further investigation, If i leave my finger print on long enough, it rejects with vibration without turning on the screen.
Here's a video link demonstrating the problem, appreciate if anyone has any suggestion on how to fix this.
https://youtu.be/msRFxHwo2R8
Weird ... definitely not standard behavior.
I'd try clean flashing the system.
Sent from my OnePlus 3 using Tapatalk

fingerprint unlock issue!

Hello everyone,
My FP worked with no issues until suddenly it's only unlocking after I double tap the screen then apply my finger to unlock!!.........it doesn't unlock immediately after I apply my finger like before!.
ron_hyatt said:
Hello everyone,
My FP worked with no issues until suddenly it's only unlocking after I double tap the screen then apply my finger to unlock!!.........it doesn't unlock immediately after I apply my finger like before!.
Click to expand...
Click to collapse
You can try to register the same fingerprint multiple times from different angles, so that way it has a better chance of picking it up.
I used to do this on my note 4, as the swipe fingerprint it had was never too accurate.
Well,it does pick up the registered finger print,it just all of a sudden does that only after waking the screen with double tap!!!
Might be sensor being block by screen protector? Remove screen protector and reapply again if there is
Sent from my MI MAX using Tapatalk

Fingerprint Issues

I'm not 100% sure if this is a bug or a hardware issue, but my fingerprint scanner is no more.
A while after I installed one of the nightly builds for my Axon 7 Mini, my fingerprint sensor would not read my fingerprint. It would vibrate and tell me that my fingerprint was incorrect, so it's aware that I was touching it.
So, I instinctively removed my fingerprints and tried re-registering them. When I get to the point where I enter my fingerprint, it won't do anything when I place my finger - no vibrations, no error messages. You guys think my scanner is as good as dead?

How to disable fingerprint screen waker?

Hey people,
I have a rooted XZ2C with Oreo. On that device, when screen is off, you can wake it up (putting once your finger on fingerprint sensor).
Do you know a way to disable this function?
Without disabling the unlock fingerprint (when you apply your finger, once screen woken up, to unlock your divine?)
Thanks for help!
Yoannjap

Question Issues with fingerprint sensor

I've had my phone for over a year now. Never had issues with anything.
Recently when I tried to unlock the screen with my finger it didn't recognise it. It was vibrating but saying that fingerprint is not recognised. I thought the screen is dirty so I wiped it - didn't work. Then I thought I have cuts on my finger so I tried to add new fingers but it doesn't work... Fingerprint sensor lights up but it's not vibrating and not scanning my finger.
I've tried resetting my phone and still couldn't register fingerprint. I've reset it again and it worked! But only for 2 days... Now again the fingerprint sensor doesn't work.
I'm on LE2123_11_F.75
Has anyone experienced something similar? Just wondering whether it is software or hardware issue?
Depending on where you bought your phone, it usually comes with a warranty 2 or 3 years.
Try log a case with OnePlus directly.

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