Play Store FC trying to buy app - Google Pixel XL Questions & Answers

Okay I have two pixels. One with magisk and one running SuperSU with suhide, both pass safety net. Both on Oreo. I'm trying to buy a substratum theme in the Play Store everytime I enter my password to buy it if force closes on either phone. Anyone else have this issue I imagine it still detects the root, but I'm not sure I was hoping somebody new a workaround. Both pixels are on Android o.
Edit. I did try clearing cache and data. I am certified

mac796 said:
Okay I have two pixels. One with magisk and one running SuperSU with suhide, both pass safety net. Both on Oreo. I'm trying to buy a substratum theme in the Play Store everytime I enter my password to buy it if force closes on either phone. Anyone else have this issue I imagine it still detects the root, but I'm not sure I was hoping somebody new a workaround. Both pixels are on Android o.
Edit. I did try clearing cache and data. I am certified
Click to expand...
Click to collapse
I have this same issue. However, I am stock unrooted. Somebody in the Pixel forum was having the same issue. His problem was solved by reflashing the full Oreo image. A factory reset did not fix it. I'm planning to reflash the Oreo image to both partitions tomorrow to see if it fixes the problem.

mlin said:
I have this same issue. However, I am stock unrooted. Somebody in the Pixel forum was having the same issue. His problem was solved by reflashing the full Oreo image. A factory reset did not fix it. I'm planning to reflash the Oreo image to both partitions tomorrow to see if it fixes the problem.
Click to expand...
Click to collapse
It's very strange happens on both my pixels so must be a bug on googles side maybe.

mac796 said:
It's very strange happens on both my pixels so must be a bug on googles side maybe.
Click to expand...
Click to collapse
I have the issue but my wife doesn't. She updated to Oreo via OTA, I updated via manually flashing. I was previously rooted with a custom ROM but had returned to stock Nougat long before updating to Oreo. How did you update?

mlin said:
I have the issue but my wife doesn't. She updated to Oreo via OTA, I updated via manually flashing. I was previously rooted with a custom ROM but had returned to stock Nougat long before updating to Oreo. How did you update?
Click to expand...
Click to collapse
I flashed the factory image with fastboot. I'm on September that's a good idea maybe I'll Flash August and take the OTA see how that goes.

mac796 said:
I flashed the factory image with fastboot. I'm on September that's a good idea maybe I'll Flash August and take the OTA see how that goes.
Click to expand...
Click to collapse
I flashed the factory image on release day and OTA'd to September security patch. No dice.

mlin said:
I flashed the factory image on release day and OTA'd to September security patch. No dice.
Click to expand...
Click to collapse
So it's still not working for you? Maybe I'll just wait till next update then.

mac796 said:
So it's still not working for you? Maybe I'll just wait till next update then.
Click to expand...
Click to collapse
Nope, still not working. I'll let you know if my efforts tomorrow are successful.

mlin said:
I flashed the factory image on release day and OTA'd to September security patch. No dice.
Click to expand...
Click to collapse
So I flashed back to August and it let me put in my password and buy an app and then if FC right after that. But it did go through lol

mac796 said:
So I flashed back to August and it let me put in my password and buy an app and then if FC right after that. But it did go through lol
Click to expand...
Click to collapse
Lol, weird. So just reflash before each app purchase and you should be good!

mlin said:
Lol, weird. So just reflash before each app purchase and you should be good!
Click to expand...
Click to collapse
Geez I hope not. Google sure making things alot harder all around
Edit: ok it took the OTA to September and same thing. No go. I have Verizon, wonder if that has anything to do with it

mac796 said:
Geez I hope not. Google sure making things alot harder all around
Edit: ok it took the OTA to September and same thing. No go. I have Verizon, wonder if that has anything to do with it
Click to expand...
Click to collapse
I have Verizon as well. I used fastboot to flash the factory image to both slots and now everything works. Not sure if there was an easier way to get it working but at least it works now. Took the OTA to September and everything is still working.

mlin said:
I have Verizon as well. I used fastboot to flash the factory image to both slots and now everything works. Not sure if there was an easier way to get it working but at least it works now. Took the OTA to September and everything is still working.
Click to expand...
Click to collapse
Yes I did that to. I'm still having the problem kind of glad it didn't work, didn't really want to buy anything lol. I'm not sure what the deal is

mac796 said:
Yes I did that to. I'm still having the problem kind of glad it didn't work, didn't really want to buy anything lol. I'm not sure what the deal is
Click to expand...
Click to collapse
Did you wipe data as well?

mlin said:
Did you wipe data as well?
Click to expand...
Click to collapse
Yes I wiped everything except internal storage

mac796 said:
Yes I wiped everything except internal storage
Click to expand...
Click to collapse
I did wipe internal storage, though hard to say if that difference made it work. I'd be curious to hear if you do get it working eventually or if you find a different solution. Best of luck, hope you get it resolved eventually though I get the appeal of being unable to buy apps lol.

Related

Nougat 7.1.1 is rolling out!

Hey everyone, been a little while, but 7.1.1 N is rolling out to you guys.
Awesome! Is this the same 108 build that went out to beta testers?
Does it include the battery optimization that was mentioned some time ago?
***
New update appears to be uncertified and Android Pay doesn't work.... any way to fix this?
ipowyourface said:
New update appears to be uncertified and Android Pay doesn't work.... any way to fix this?
Click to expand...
Click to collapse
Is your bootloader unlocked?
Nextbit_Khang said:
Is your bootloader unlocked?
Click to expand...
Click to collapse
No, I relocked it after I flashed the image and turned off the oem unlocking option after. I was previously rooted though, but the script on the image should have taken care of that right?
ipowyourface said:
No, I relocked it after I flashed the image and turned off the oem unlocking option after. I was previously rooted though, but the script on the image should have taken care of that right?
Click to expand...
Click to collapse
Yeah that's kinda weird. It should work. I'll ask around.
Nextbit_Khang said:
Yeah that's kinda weird. It should work. I'll ask around.
Click to expand...
Click to collapse
Yeah, there was another person on the Razer forums who had the same problem as well.
Just got my Nextbit today updated few times before work on 7.0 present and update pending hopefully 7.1.1 , How's the update ? any issues fixed not had it long enough to find any
Sent from my Robin using Tapatalk
Nextbit_Khang said:
Yeah that's kinda weird. It should work. I'll ask around.
Click to expand...
Click to collapse
I figured it out, I had just came from Omni Rom. For some reason, I had to flash the 6.0 image then flash the 7.1.1 image and now everything passes, and AP works.
ipowyourface said:
I figured it out, I had just came from Omni Rom. For some reason, I had to flash the 6.0 image then flash the 7.1.1 image and now everything passes, and AP works.
Click to expand...
Click to collapse
You had to re-lock your bootloader also, correct?
Is anybody having issues with sending text messages (your standard text message) with WiFi on? Not over WiFi, but just with WiFi on. I tried the default messaging app and the Google one. They both work the same. For me to get a text message out, I have to turn off WiFi.
I flashed stock N88 and still have TWRP recovery installed I got a system update that updated now stock on nextbit logo on boot , is this coz I still have TWRP recovery or just bad update would factory reset in TWRP fix ? Thanks
Sent from my MotoG3 using Tapatalk
DoobyDroid said:
I flashed stock N88 and still have TWRP recovery installed I got a system update that updated now stock on nextbit logo on boot , is this coz I still have TWRP recovery or just bad update would factory reset in TWRP fix ? Thanks
Click to expand...
Click to collapse
Why don't you flash the latest factory image?
You can't flash an OTA update via custom recovery.
Loving this new update!
However, if you want to save resources and please your customers at the same time when doing the next update -
skip the nextbit bits.
Just make the next updates (if you plan on making any more of course) stock, for all intents and purposes, except perhaps for the backup/cloud feature.
revert back to 7.0 ?
since i updated to 7.1.1, my pebble 2 would constantly disconnect.
how to revert back to plan 7.0 ?
thanks!
Any word on android 8
Franzferdinan51 said:
Any word on android 8
Click to expand...
Click to collapse
Lmao very doubtful
hey there guys i'm having this weird trouble updating to 7.1.1, i'm currently on 7.0 (Robin_Nougat_88) and i have downloaded the 7.1.1 update (560 mb) and when i hit the "reboot and install" button it say restarting in 10 ... 9... 8 blah blah then rebooting now and never get to reboot... i can't install this update is there some solution? do i have to install the N108 image like new following the razer thread? thanks in advice guys have a good day!

Shield Oreo

It's possible that it comes today/tomorrow at some point!!
Source: https://twitter.com/nvidiashield/status/913265527480475648
Yes, major speculating here, but usually Nvidia is very very quick with updates. SO let's all hope and pray. This COULD also be the Nvidia Spot announcement/availability.
Tomorrow 29th or today 28th. Their message is very cryptic. Google Assistant was just released for Nvidia Shield TV! Not Oreo unless they have their own announcement since Assistant one was by Google
Apparently some people are updating to Oreo already. But it looks like US only. :crying:
edit...not Oreo
kalinskym said:
Tomorrow 29th or today 28th. Their message is very cryptic. Google Assistant was just released for Nvidia Shield TV! Not Oreo unless they have their own announcement since Assistant one was by Google
Click to expand...
Click to collapse
Yes, correct. It was assistant that was released! http://www.androidpolice.com/2017/09/28/assistant-finally-come-shield-tv-looks-great/
JoeFCaputo113 said:
Yes, correct. It was assistant that was released! http://www.androidpolice.com/2017/09/28/assistant-finally-come-shield-tv-looks-great/
Click to expand...
Click to collapse
Unfurtunately only in U. S.... Hopefully there will be a way to get it, elsewhere
Kantraz said:
Unfurtunately only in U. S.... Hopefully there will be a way to get it, elsewhere
Click to expand...
Click to collapse
Wonder if changing the language to English US will force it to work like with phones. I'll have a play about tonight.
Also...from what I understand this is Nvidia Experience 6 and not Oreo. The new launcher is not yet here for the shield.
dunjamon said:
Wonder if changing the language to English US will force it to work like with phones. I'll have a play about tonight.
Also...from what I understand this is Nvidia Experience 6 and not Oreo. The new launcher is not yet here for the shield.
Click to expand...
Click to collapse
Hopefully it is enough, gonna try as soon as I get home from work!
Kantraz said:
Hopefully it is enough, gonna try as soon as I get home from work!
Click to expand...
Click to collapse
Snap! I've already told the missus to plug in the controller to get it charged up and ready. Ha!
dunjamon said:
Snap! I've already told the missus to plug in the controller to get it charged up and ready. Ha!
Click to expand...
Click to collapse
I can confirm that Google Assistant, can be enabled by changing the language
Just got the update. But it failed to install. It downloads the update and restarts the shield, but never finishes the install. Stops at about 20% on the Android System Update Screen then restarts back to the home screen asking if I want to install the Experience 6.0 update. Is it because I'm rooted? I don't have TWRP installed but I do have superuser installed....Tried 3 times.
dk1keith said:
Just got the update. But it failed to install. It downloads the update and restarts the shield, but never finishes the install. Stops at about 20% on the Android System Update Screen then restarts back to the home screen asking if I want to install the Experience 6.0 update. Is it because I'm rooted? I don't have TWRP installed but I do have superuser installed....Tried 3 times.
Click to expand...
Click to collapse
I always remove root then do the update. No TWRP either but it would always fail on me.
dk1keith said:
Just got the update. But it failed to install. It downloads the update and restarts the shield, but never finishes the install. Stops at about 20% on the Android System Update Screen then restarts back to the home screen asking if I want to install the Experience 6.0 update. Is it because I'm rooted? I don't have TWRP installed but I do have superuser installed....Tried 3 times.
Click to expand...
Click to collapse
Got #root#?!
If so, well there's your problem. You can NOT update in the conventional way once your rooted. In short you'll have to first download, and use fastboot, to flash the last 5.0.x Recovery For (Chiefly Recovery, System, and Vendor), and then most likely as not do a full system reset. Which if your unfortunate to be doing this on a Pro. Will mean about roughly 2.5h's+ of downtime. Before you'll then need to worry about the latest Update.
Unfortunately I keep telling myself to never root the damned thing again. 'Cause this IS a huge PitA! but, somehow I never learn.
JagXK8 said:
I always remove root then do the update. No TWRP either but it would always fail on me.
Click to expand...
Click to collapse
Alas One does NOT just remove root on the Shield. And, sadly 'cause of it. The only way I know of to be rid of it is flashing a new (Clean Recovery OS), and then factory resetting it fresh for the "New OS" to actually get written. Otherwise root seem to longer like a bad smell on the Shield.
And, now an aside...
Where is all this scuttlebutt about Oreo (Cookie), coming from?
Having done the above... (Sigh again!) I just finished wrapping up that part of the Install. When it occurred to me to check the Version... Which is still Android 7 (e.g. Nougat), so unless someones getting something I'm not. Then, this is not the Chocolate Wafer Cookie your looking for....
Which begs a different question. Why are they calling this "Experience 6..x", and not 5.x.x?
Ichijoe said:
Got #root#?!
If so, well there's your problem. You can NOT update in the conventional way once your rooted. In short you'll have to first download, and use fastboot, to flash the last 5.0.x Recovery For (Chiefly Recovery, System, and Vendor), and then most likely as not do a full system reset. Which if your unfortunate to be doing this on a Pro. Will mean about roughly 2.5h's+ of downtime. Before you'll then need to worry about the latest Update.
Unfortunately I keep telling myself to never root the damned thing again. 'Cause this IS a huge PitA! but, somehow I never learn.
Alas One does NOT just remove root on the Shield. And, sadly 'cause of it. The only way I know of to be rid of it is flashing a new (Clean Recovery OS), and then factory resetting it fresh for the "New OS" to actually get written. Otherwise root seem to longer like a bad smell on the Shield.
And, now an aside...
Where is all this scuttlebutt about Oreo (Cookie), coming from?
Having done the above... (Sigh again!) I just finished wrapping up that part of the Install. When it occurred to me to check the Version... Which is still Android 7 (e.g. Nougat), so unless someones getting something I'm not. Then, this is not the Chocolate Wafer Cookie your looking for....
Which begs a different question. Why are they calling this "Experience 6..x", and not 5.x.x?
Click to expand...
Click to collapse
I don't know about any Oreo update, but I updated to the new release without doing any data reset. Simply boot to fastboot and flash the downloaded system.img, boot.img, and recovery.img. No need to clear data. Then in the system you can install the OTA as normal and re-root using TWRP and Magisk/SuperSu.
eelsid said:
I don't know about any Oreo update, but I updated to the new release without doing any data reset. Simply boot to fastboot and flash the downloaded system.img, boot.img, and recovery.img. No need to clear data. Then in the system you can install the OTA as normal and re-root using TWRP and Magisk/SuperSu.
Click to expand...
Click to collapse
Can you elaborate on this? Maybe post a small guide? I am bootloader unlocked, and currently rooted, but recovery is stock. Where do I get the files you are talking about? Download, boot, and recovery img files? Thanks in advance!
bradleyw801 said:
Can you elaborate on this? Maybe post a small guide? I am bootloader unlocked, and currently rooted, but recovery is stock. Where do I get the files you are talking about? Download, boot, and recovery img files? Thanks in advance!
Click to expand...
Click to collapse
I found this guide here: https://forums.geforce.com/default/topic/667705/-guide-how-to-update-a-rooted-nvidia-shield/
I actually found this helpful guide for updating if you are on a pro and unlocked. http://nvidiashieldzone.com/2017/10/shield-tv-pro-500gb-experience-6-0-upgrade-solution/

Restore Old Backup to New RMA

I know this can be a bad Idea. But I am on a time crunch to return this RMA and I have been gone on a business trip. Which now leaves me with only a few days (including shipping) to get my RMA all running and my old phone sent back to Google without having to pay for the phone in full. My problem is I have no way to pull my data off my old phone because anytime I do it say is Analog Audio Accessory Detected. (The Attached Deviced is not compatible with this phone).... So I had to get a RMA. I can't even charge my phone with my original charger. Also my old 6P charger... Only my watch charger which is only .5A...
Is there a way to restore a old backup I have on my computer from my old phone to my RMA without any problems? Also I have done this once but ran into the fingerprint problems and Ti backup with its Android ID issue. Other than that NO problems. Here is something somewhat similar to the problem for the fingerprint sensor. But I notice that the some of the stuff is missing on the Pixel. https://forum.xda-developers.com/nexus-6p/help/fingerprint-issue-restoring-twrp-backup-t3307734
stalls said:
I know this can be a bad Idea. But I am on a time crunch to return this RMA and I have been gone on a business trip. Which now leaves me with only a few days (including shipping) to get my RMA all running and my old phone sent back to Google without having to pay for the phone in full. My problem is I have no way to pull my data off my old phone because anytime I do it say is Analog Audio Accessory Detected. (The Attached Deviced is not compatible with this phone).... So I had to get a RMA. I can't even charge my phone with my original charger. Also my old 6P charger... Only my watch charger which is only .5A...
Is there a way to restore a old backup I have on my computer from my old phone to my RMA without any problems? Also I have done this once but ran into the fingerprint problems and Ti backup with its Android ID issue. Other than that NO problems. Here is something somewhat similar to the problem for the fingerprint sensor. But I notice that the some of the stuff is missing on the Pixel. https://forum.xda-developers.com/nexus-6p/help/fingerprint-issue-restoring-twrp-backup-t3307734
Click to expand...
Click to collapse
I assumed you did a twrp backup of your broken phone, and saved it to your pc. If so, when you get the new phone, unlock it, install twrp, you could, in theory, restore your data partition from the backup you made. Google restore also works pretty good, which should be saved on your google drive. I would also recommend you keep your screen lock set to none or swipe before you begin. Best of luck to ya
Badger50 said:
I assumed you did a twrp backup of your broken phone, and saved it to your pc. If so, when you get the new phone, unlock it, install twrp, you could, in theory, restore your data partition from the backup you made. Google restore also works pretty good, which should be saved on your google drive. I would also recommend you keep your screen lock set to none or swipe before you begin. Best of luck to ya
Click to expand...
Click to collapse
Got it up and ruinning Badger! So how do I go about updating to the latest July Patch on DU ROM? I am on June? Thanks again!
stalls said:
Got it up and ruinning Badger! So how do I go about updating to the latest July Patch on DU ROM? I am on June? Thanks again!
Click to expand...
Click to collapse
I'm not even sure if DU has been updated yet. If it has, then pull the vendor.img from the factory image and put it on your phone. Go into twrp, wipe ART/dalvik cache only! Then flash the vendor.img to the vendor partition, then flash the rom, then the twrp installer zip, boot up, and hopefully everything is ok. Then go back to twrp and flash your kernel(optional) and then magisk. Then you should be good :good:
Badger50 said:
I'm not even sure if DU has been updated yet. If it has, then pull the vendor.img from the factory image and put it on your phone. Go into twrp, wipe ART/dalvik cache only! Then flash the vendor.img to the vendor partition, then flash the rom, then the twrp installer zip, boot up, and hopefully everything is ok. Then go back to twrp and flash your kernel(optional) and then magisk. Then you should be good :good:
Click to expand...
Click to collapse
Do I have to flash the previous Factory image if I might have tried to flash the latest update lol and start all over ?
stalls said:
Do I have to flash the previous Factory image if I might have tried to flash the latest update lol and start all over ?
Click to expand...
Click to collapse
Either that, or just stay on stock July and wait for DU to be updated
Badger50 said:
Either that, or just stay on stock July and wait for DU to be updated
Click to expand...
Click to collapse
But Man I love to screw things up and have to fix them
stalls said:
But Man I love to screw things up and have to fix them
Click to expand...
Click to collapse
Then have at it Big Dog! ???
I'm curious if anyone has restored a TWRP nandroid from their original phone to the RMA. My understanding is that it should be fine as long as you make sure you're on the right base factory image first.
Reechings said:
I'm curious if anyone has restored a TWRP nandroid from their original phone to the RMA. My understanding is that it should be fine as long as you make sure you're on the right base factory image first.
Click to expand...
Click to collapse
I've seen it done on the 6P without issue. Should be ok on the P2XL so long as it's just the data partition your restoring :good:
Badger50 said:
I've seen it done on the 6P without issue. Should be ok on the P2XL so long as it's just the data partition your restoring :good:
Click to expand...
Click to collapse
Yeah that makes the most sense, I'll restore my data then "dirty flash" the rom I'm using over top.
Reechings said:
Yeah that makes the most sense, I'll restore my data then "dirty flash" the rom I'm using over top.
Click to expand...
Click to collapse
That's what I did and it works perfect
Sent from my Pixel 2 XL using XDA-Developers Legacy app
stalls said:
That's what I did and it works perfect
Click to expand...
Click to collapse
How did your RMA turn out?
Reechings said:
How did your RMA turn out?
Click to expand...
Click to collapse
Pretty good so far
Sent from my Pixel 2 XL using XDA-Developers Legacy app
stalls said:
Pretty good so far
Click to expand...
Click to collapse
How's the screen? What's the manufacturing date of replacement unit?
Reechings said:
How's the screen? What's the manufacturing date of replacement unit?
Click to expand...
Click to collapse
Normal blue tint thing still but not bad.. it was in October
Sent from my Pixel 2 XL using XDA-Developers Legacy app
stalls said:
Normal blue tint thing still but not bad.. it was in October
Click to expand...
Click to collapse
Ok. My last RMA was from October too. We'll see what this one is.

Play Store Issues on Pixel 3 XL

So I've never had any issues with the Play Store before. Just a few days ago it was working fine. Now, I get the attached screen when I try to look for updates. I've cleared cache and data for the store, play services, etc. I've removed and re-added my Google account. Rebooted the device. I've tried everything I can think of. Has anyone ever encountered this?
TheIgster said:
So I've never had any issues with the Play Store before. Just a few days ago it was working fine. Now, I get the attached screen when I try to look for updates. I've cleared cache and data for the store, play services, etc. I've removed and re-added my Google account. Rebooted the device. I've tried everything I can think of. Has anyone ever encountered this?
Click to expand...
Click to collapse
+1 Can confirm that I have the same issue as well.
I haven't contacted Google yet because ultimately their advice is to format the device and that's a silly way to fix issues and takes so much time.
After a certain amount of time the updates listed under the Updates section will go away. My last one went away yesterday afternoon (Snapchat). If you don't have any updates to apps then you won't see anything there. There's nothing wrong with that. It's funny that you post about it because I just happen to take a screenshot of mine last night. It was empty like yours, but today I got one update, and now that one app shows.
bobbyphoenix said:
After a certain amount of time the updates listed under the Updates section will go away. My last one went away yesterday afternoon (Snapchat). If you don't have any updates to apps then you won't see anything there. There's nothing wrong with that. It's funny that you post about it because I just happen to take a screenshot of mine last night. It was empty like yours, but today I got one update, and now that one app shows.
Click to expand...
Click to collapse
Sorry, that's not the issue. Look at your screen shot and look at mine. See all the white space where apps are supposed to be on mine and see how there is no white space on yours? I have had it like your screen as well. But not with all the white space. There is truly an issue here.
TheIgster said:
Sorry, that's not the issue. Look at your screen shot and look at mine. See all the white space where apps are supposed to be on mine and see how there is no white space on yours? I have had it like your screen as well. But not with all the white space. There is truly an issue here.
Click to expand...
Click to collapse
Gotcha. I read what you tried also, and you don't mention if you tried uninstalling updates for the Play Store. Did you try that?
bobbyphoenix said:
Gotcha. I read what you tried also, and you don't mention if you tried uninstalling updates for the Play Store. Did you try that?
Click to expand...
Click to collapse
Yup.
I spent over an hour on chat with Google yesterday and we tried pretty much everything. They admit it is a bug. They want me to format the device. They are working on a fix currently and I am working with other "specialists" there before factory resetting my device. Good times.
TheIgster said:
Yup.
I spent over an hour on chat with Google yesterday and we tried pretty much everything. They admit it is a bug. They want me to format the device. They are working on a fix currently and I am working with other "specialists" there before factory resetting my device. Good times.
Click to expand...
Click to collapse
How long do you think it would take to do a factory reset as suggested vs all the time you have spent with support? I assume you are bl locked and unrooted so you can't flash a factory image.
TheIgster said:
Yup.
I spent over an hour on chat with Google yesterday and we tried pretty much everything. They admit it is a bug. They want me to format the device. They are working on a fix currently and I am working with other "specialists" there before factory resetting my device. Good times.
Click to expand...
Click to collapse
bobby janow said:
How long do you think it would take to do a factory reset as suggested vs all the time you have spent with support? I assume you are bl locked and unrooted so you can't flash a factory image.
Click to expand...
Click to collapse
They will likely keep replying to you (from different "specialists") asking you to do a ton of extra work that has no more reliability than the methods you could think of. Like bobby mentioned, flashing the factory image would be the best 1st step, but if not possible have you tried side loading the OTA through stock recovery?
sliding_billy said:
They will likely keep replying to you (from different "specialists") asking you to do a ton of extra work that has no more reliability than the methods you could think of. Like bobby mentioned, flashing the factory image would be the best 1st step, but if not possible have you tried side loading the OTA through stock recovery?
Click to expand...
Click to collapse
I haven't unlocked the bl in years so correct me if I'm wrong. You can't do anything other than sideload an OTA if it's locked? So the options, if that is correct, are what you said, OTA sideload or if it's not a VZW model (and the sideload didn't work) unlock the bl, that'll cause a reset, flash the full Dec factory image, then bl lock again. (another factory reset). Bet that'll fix the problem. And the whole shebang will take under an hour.
bobby janow said:
I haven't unlocked the bl in years so correct me if I'm wrong. You can't do anything other than sideload an OTA if it's locked? So the options, if that is correct, are what you said, OTA sideload or if it's not a VZW model (and the sideload didn't work) unlock the bl, that'll cause a reset, flash the full Dec factory image, then bl lock again. (another factory reset). Bet that'll fix the problem. And the whole shebang will take under an hour.
Click to expand...
Click to collapse
Pretty much, Bobby. If Verizon/locked BL, sideload current OTA (no downgrade possible). If you have a Google variant, you can still sideload OTA or unlock the BL (causing a reset) and then flash the factory image. If you go that route, I probably wouldn't re-lock the BL since stuff like this is as much a reason to keep the BL unlocked as rooting and other tinkering.
sliding_billy said:
Pretty much, Bobby. If Verizon/locked BL, sideload current OTA (no downgrade possible). If you have a Google variant, you can still sideload OTA or unlock the BL (causing a reset) and then flash the factory image. If you go that route, I probably wouldn't re-lock the BL since stuff like this is as much a reason to keep the BL unlocked as rooting and other tinkering.
Click to expand...
Click to collapse
Great, thanks. Only thing is if the OP is as security conscience as I am then relock. If not leave it as is. Being able to recover with a factory image is the only thing I miss. It's a big one too but I'm on VZW so I have no option. He could always leave the OEM switch enabled if ever it was needed again I guess.
I'm curious how this gets resolved as he's not the only one with this issue.
bobby janow said:
How long do you think it would take to do a factory reset as suggested vs all the time you have spent with support? I assume you are bl locked and unrooted so you can't flash a factory image.
Click to expand...
Click to collapse
Oh this will definitely take longer than factory resetting the device, but as an ex software developer, I have to see this through and make Google work. If they find and solve the issue, this will help others who have the issue or stop them from having the problem in the first place. It's a bug that needs to be fixed IMO and being on them about this is the way to go. Sure I could just go away and factory reset, but this way, they have to deal with it.
See the attached pic I took today. After installing an app, this appeared on the updates page. The white space is clearly a bug and it needs to be addressed. If they don't solve this by the new year and I can't get updates for apps I use a lot, then fine, I'll factory reset, but I think they should be aware of this issue and they should have to fix it.
bobby janow said:
I haven't unlocked the bl in years so correct me if I'm wrong. You can't do anything other than sideload an OTA if it's locked? So the options, if that is correct, are what you said, OTA sideload or if it's not a VZW model (and the sideload didn't work) unlock the bl, that'll cause a reset, flash the full Dec factory image, then bl lock again. (another factory reset). Bet that'll fix the problem. And the whole shebang will take under an hour.
Click to expand...
Click to collapse
It's not the factory reset, it's remembering all the passwords for the various apps I have, settings, placement of icons, widgets, etc. It is a pain in the a** to reset a device. Besides, I just got this thing set the way I wanted it setup in the last couple of weeks. I haven't even had it for a month.
TheIgster said:
It's not the factory reset, it's remembering all the passwords for the various apps I have, settings, placement of icons, widgets, etc. It is a pain in the a** to reset a device. Besides, I just got this thing set the way I wanted it setup in the last couple of weeks. I haven't even had it for a month.
Click to expand...
Click to collapse
I can certainly appreciate making Google fix this as well as your setup you currently have. However, I seem to recall that when I did a factory reset all the apps and wallpaper and location of icons were imported from I guess Google cloud? Passwords were not though. Time to pull out that yellow notepad and go over those. lol BTW, are you bl unlocked and have you rooted or modified the system in any way? That was not clear from you OP.
bobby janow said:
lol BTW, are you bl unlocked and have you rooted or modified the system in any way? That was not clear from you OP.
Click to expand...
Click to collapse
My bootloader is locked and I've never rooted my pixel 3 XL, yet I'm experiencing the same issue that the op is facing.
MadCow809 said:
My bootloader is locked and I've never rooted my pixel 3 XL, yet I'm experiencing the same issue that the op is facing.
Click to expand...
Click to collapse
And this happened just all of a sudden? You have any thoughts on why or if perhaps an app screwed things up? Stock launcher? Some setting perhaps? Very curious isn't it? And since it's not very widespread it would be nice to know in order to avoid it.
TheIgster said:
So I've never had any issues with the Play Store before. Just a few days ago it was working fine. Now, I get the attached screen when I try to look for updates. I've cleared cache and data for the store, play services, etc. I've removed and re-added my Google account. Rebooted the device. I've tried everything I can think of. Has anyone ever encountered this?
Click to expand...
Click to collapse
Just to clarify, is it just a cosmetic issue with displaying extra white space on that screen, or is there some other functional problem?
samnada said:
Just to clarify, is it just a cosmetic issue with displaying extra white space on that screen, or is there some other functional problem?
Click to expand...
Click to collapse
The white space was never there before and is not there on other devices that I have encountered. Do you have the white space on your device? Also, updates are not appearing to happen properly either. The only reason I saw that one update is because I just installed another app and it updated one app right after that. I normally have numerous updates, daily.
Google has already admitted to and are working on this as a bug.
TheIgster said:
The white space was never there before and is not there on other devices that I have encountered. Do you have the white space on your device? Also, updates are not appearing to happen properly either. The only reason I saw that one update is because I just installed another app and it updated one app right after that. I normally have numerous updates, daily.
Google has already admitted to and are working on this as a bug.
Click to expand...
Click to collapse
But.. But. 3 people with this issue and they are calling it a bug? Are they blowing some smoke your way? Is there a tracker for this? CSR are notorious for playing the game until you give up. Be wary. I say factory reset and fix it yourself. You have spent way too much time on this I fear. But it's your call at this point. Keep us posted.

Camera Failed

Not much to say.
When I open camera app I get a pop up saying camera failed.
I have force stopped app clear data and cache and restarted. Didn't work. I have factory reset. I got the phone back in June under Verizon.
Any tips on getting this fixed would be great.
Thanks
thayl0 said:
Not much to say.
When I open camera app I get a pop up saying camera failed.
I have force stopped app clear data and cache and restarted. Didn't work. I have factory reset. I got the phone back in June under Verizon.
Any tips on getting this fixed would be great.
Thanks
Click to expand...
Click to collapse
try to wype partition cache
UNIK97122 said:
try to wype partition cache
Click to expand...
Click to collapse
I have done that as well through bootloader. Forgot to mention. It may be a software issue. I flash a older firmware and the camera worked. I let it update and it worked but after a few hours it stopped working. I've yet to let it stay on the software version that works for more then few minutes.
thayl0 said:
I have done that as well through bootloader. Forgot to mention. It may be a software issue. I flash a older firmware and the camera worked. I let it update and it worked but after a few hours it stopped working. I've yet to let it stay on the software version that works for more then few minutes.
Click to expand...
Click to collapse
do you have the same with another camera app ?
Updates are overated... if I have a stable load that's running well I leave it alone.
I've run outdated OS's on Android for years with no major issues or forced reloads because of it.
Old firmware/software doesn't break Androids but new ones sure as hell can...
Still running on Pie on my 10+ with no plans to go to Q.
blackhawk said:
Updates are overated... if I have a stable load that's running well I leave it alone.
I've run outdated OS's on Android for years with no major issues or forced reloads because of it.
Old firmware/software doesn't break Androids but new ones sure as hell can...
Still running on Pie on my 10+ with no plans to go to Q.
Click to expand...
Click to collapse
Sadly I don't think I can go back to pie I believe there's a different bootloader version
thayl0 said:
Sadly I don't think I can go back to pie I believe there's a different bootloader version
Click to expand...
Click to collapse
Try the new Beta,it might fix it
TheViciousGames said:
Try the new Beta,it might fix it
Click to expand...
Click to collapse
Trying to find the first beta so it can update to latest. No luck so far
thayl0 said:
Sadly I don't think I can go back to pie I believe there's a different bootloader version
Click to expand...
Click to collapse
Yeah they like to lock the doors behind you... just remember the lesson.
I learned the hard way with Kitkat; the last update did nothing except make easy root impossible.
With lollipop AT&T/Samsung purposely screwed up the graphics on just that old model for contacts and the music play list making the S4+ next to unusable.
They'll say it will run better, be more secure.
BS.
Never had a OS "upgrade" that wasn't bigger, hoggier and slower then the original on Android.
Never in 6 years of running outdated OS's on Androids had to do a reload from a virus or worm.
Sure it can happen but rarely does if you don't do stupid things.
Play with it, eventually you'll sort it out
Androids wuv being played with...

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