Proximity Sensor Not Working - Verizon Samsung Galaxy Note 8 Questions & Answers

Anyone have any issues with the proximity sensor not working when on a call? My Note 8 will not turn the screen off when it is to my ear. I have remove the screen protector and the case and still no luck. I can't find a setting to turn it on/off.

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Proximity Sensor during Calls

Howdy Campers!
Quick question about the proximity sensor and in call screen off. When i have this feature checked "Turn off screenduring calls" should the proximity sensor be active and turn the screen on and off if i have it up to my head??This is what the feature reports to do.
When checked the screen goes off and will not come back on (none of the buttons seem to wake the screen, only end of call will).
Any ideas??
thanks!
Razzzzer said:
Howdy Campers!
Quick question about the proximity sensor and in call screen off. When i have this feature checked "Turn off screenduring calls" should the proximity sensor be active and turn the screen on and off if i have it up to my head??This is what the feature reports to do.
When checked the screen goes off and will not come back on (none of the buttons seem to wake the screen, only end of call will).
Any ideas??
thanks!
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Do you have a screen protector on or maybe accidentally covering the proximity sensor? The phone is supposed to wake when the proximity sensor isn't covered, not when the call is ended.
Sent from my SGH-M919 using xda premium
No screen protector or case
actually it looks like the proximity sensor isnt working well for anything....
besides the calls the air gestures (scrolling) stopped working.
I dont think smart stay works either....
i factory reset the phone still nothing
on the lock screen i do see the little white dot follow my hand around so not sure what to think.
any suggestions before i take this back to the store for a replacement?

Disable proximity sensor (CM 11)

Any way to do it?
I dropped my phone and screen shattered in the proximity sensor area. I successfully managed to replace the screen but now experiencing the black screen during phone calls.

Anyway to completely disable proximity sensor?

After I replaced the screen on my Pixel the proximty sensor will not function correctly and I get the dreaded black screen during call. If lift the screen off the pixel (I didn't seal it yet) the phone will wake during calls. I'm looking to either completely disable the proximity sensor or if anybody knows a diy fix I can apply to it to get it to work halfway correctly. The xposed module sensor disabler did not work for me. Somebody help please! I really dont want to stab a hole in my screen where the proximity sensor is lmao.

Question Proximity sensor issue

I am not sure if the sensor is working or the screen protector is making it ineffective but when I am on a call the screen doesn't blackout and I get phantom touches from my cheek and either notification panel or something else opens or it ends the call. I tried few hardware testing apps but none register hand movements over proximity sensor area! How to work out of I even have a sensor on the device?
Cheers
Maybe you accidentally turned on "Sensors Off"? I don't know your device, but mine has such an icon in quick settings.

Disable proximity sensor

Hi, on my phone proximity sensor is broken and works like it's permanently covered.
This way during a phone call I cannot turn on the screen.
Is there any way to disable it?
Thanks

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