Hi. I bought the Note 8 (Verizon) last week, and everything seemed fine, but then 2 days ago the screen simply won't turn on when I have an incoming call. The phone rings, but the screen won't come on. I have to unlock the phone, and swipe down the notification bar just to answer the call. I've googled around but can't find an answer to this issue for this particular phone. Any suggestions/ideas?
Maybe give a factory reset a go.
moralesd66 said:
Maybe give a factory reset a go.
Click to expand...
Click to collapse
I was actually forced to do a hard reset this morning. The phone would NOT come on, no matter what I tried, couldn't even go into Safe Mode. Problem still persists. I'm actually thinking of exchanging it since I'm within the 14 day period.
tdetroit said:
I was actually forced to do a hard reset this morning. The phone would NOT come on, no matter what I tried, couldn't even go into Safe Mode. Problem still persists. I'm actually thinking of exchanging it since I'm within the 14 day period.
Click to expand...
Click to collapse
Hard reset....As in power off and on right? Try booting into recovery mode and deleting cache and data.
tdetroit said:
Hi. I bought the Note 8 (Verizon) last week, and everything seemed fine, but then 2 days ago the screen simply won't turn on when I have an incoming call. The phone rings, but the screen won't come on. I have to unlock the phone, and swipe down the notification bar just to answer the call. I've googled around but can't find an answer to this issue for this particular phone. Any suggestions/ideas?
Click to expand...
Click to collapse
My TMO one did that today, heard it ringing but screen remained off.
Sent from my SM-N950U using Tapatalk
I've now performed 2 factory resets, disabled AOD (for testing) and kept it on for other tests...same outcome. The screen will not come on when I have an Incoming call.
tdetroit said:
I've now performed 2 factory resets, disabled AOD (for testing) and kept it on for other tests...same outcome. The screen will not come on when I have an Incoming call.
Click to expand...
Click to collapse
You tried removing the screen protector and case?
Sent from my SM-N950U using Tapatalk
Maybe the setting for proximity...in pocket...turn off
Limeybastard said:
You tried removing the screen protector and case?
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
I've tossed the screen protector after 1 day because it kept making a clicking sound on the top corner. No case on it.
BlueFox721 said:
Maybe the setting for proximity...in pocket...turn off
Click to expand...
Click to collapse
Tried that-no change. It's hard to believe that this phone has pretty much everything going for it...except turning on the screen for an incoming call.
tdetroit said:
Tried that-no change. It's hard to believe that this phone has pretty much everything going for it...except turning on the screen for an incoming call.
Click to expand...
Click to collapse
Factory reset , if no go , replacement.
Sent from my SM-N950U using Tapatalk
3 Factory Resets later, booting into Safe Mode, not downloading ANYTHING else, same scenario. Verizon is shipping a replacement to my house, I should have it by Tuesday. The Tech at the Verizon Store actually called my phone so I could show him the lack of screen activation. He said he's never seen this before either.
FIGURED IT OUT! Settings--Display&Lights--Turn off double tap to wake-up to solve issue! ...
This was set somehow, I disabled that and now my phone properly lights up for calls and I can actually answer them.
tdetroit said:
3 Factory Resets later, booting into Safe Mode, not downloading ANYTHING else, same scenario. Verizon is shipping a replacement to my house, I should have it by Tuesday. The Tech at the Verizon Store actually called my phone so I could show him the lack of screen activation. He said he's never seen this before either.
Click to expand...
Click to collapse
they know absolutely **** about anything
I never use retail store
Another way to fix this is to call yourself on another phone while your Note 8 screen is on. When the call comes in, don't answer but slide down the notification bar and you will see your call. Adjust notifications to not block/be silent.
tdetroit said:
FIGURED IT OUT! Settings--Display&Lights--Turn off double tap to wake-up to solve issue! ...
This was set somehow, I disabled that and now my phone properly lights up for calls and I can actually answer them.
Click to expand...
Click to collapse
I went into Settings, Display, but nothing about double tap to wake-up. Samsung runs on AMOLED and that function is on other screens like Sony Xperias.
I do notice another thing going into Notifications settings and I see that the Phone app is Muted. I don't know how to get out of it.
The solution is the person who posted above. You call yourself, and swipe to unblock Silence notifications for your phone app. It's weird how it was set that way, but that's the best solution!
How do I unmute phone call notifications?
Thanks! My incomimg calls now appear on my screen!
I tired the unblock silence notifications and that still has not fixed it as well as a hard reset. Anyone else got any suggestions?
Thanks
Ian
Fix to dark screen on incoming call
Step 1: call youself
Step 2: swipe down on notification bar to view the call(usually how you would answer while dealing with this issue)
Step 3: swipe the call to the right and click the setting wheel.
Step 4: select "do not hide notifications"
Step 5: test call after doing this with the screen off, its should work.
BlueFox721 said:
Maybe the setting for proximity...in pocket...turn off
Click to expand...
Click to collapse
I turned "block accidental touches" off.
That worked for me!
THANKS
Related
When making a phone call if I move the phone away and when the sensor cuts the phone light back on, it reverts back to the Today Screen. I have to press the call button to get back to the call screen.
Not sure why this is happening.
Any suggestions would be appreciated.
Thanks
me too... been excperiencing the same thing
Anyway to disable the backlight from going off when making phone call so that it does not go back to the home screen?
pmtan666 said:
Anyway to disable the backlight from going off when making phone call so that it does not go back to the home screen?
Click to expand...
Click to collapse
Anyone has a solutions to this?
well there is a setting called timeout today, but that probably isn't it.
All I can think of is, try do a hard reset after you backup everything.
never happened on mine guys!
same issue here
and I don't remember if it behaved this way out-of-the-box when I tested it before purchase, so it must have been something we've changed
Hmm, I remember it will go back to the phone instead of today screen. Well, I have open a support case with HTC...hope they will reply soon.
Now this is weird.
My TP2 (WWE/Asia) came configured with region set to English (Australia) out of the box. It switched to a different region early on when I installed CE-Star to add additional language inputs. Today, I switched back the region back to English (Australia) and rebooted and the problem disappeared!
There must be something in the background that detect when the screen is back on that switches the TF3D to switch back to the home screen.
Mesquire said:
Now this is weird.
... I switched back the region back to English (Australia) and rebooted and the problem disappeared!
Click to expand...
Click to collapse
Confirmed!!! It fixed mine problem too. I switch to different region, reset and the switch back to my region. Do a test call, guess what?? it work now ...no more going back to the Today Screen.
It must be bug on the software or must be some other tweaks or third party tools that we might have install causing it :> Mystery!!!
Good Excellent finding.
radiowc said:
Hmm, I remember it will go back to the phone instead of today screen. Well, I have open a support case with HTC...hope they will reply soon.
Click to expand...
Click to collapse
Here is what I get from HTC support regarding this issue...
"Based on information available to the HTC Technical Support Center, your device is functioning normally. Reversion of the display to the Today screen provides you with quicker access to the notepad or other tools that you may need during the call. Pressing the call button returns you to the call screen. There is no provision or setting to return the device directly to the call screen."
What do you think?
Ok, I have do another test again.. when i install any cabs and then try to do a test call again.. now it break again, it go back to the today screen. and then I do the region change again and restart and back again.
Do another test call again.. now it does not go back to Today screen.
I guess it must be something to do when we install a cab that causing it.
Not sure about other users :>
The same problem appear with me too, I'm in Egypt and have the middle east version
any help please
You can disable it turn off the screen during a call in advanced config
just go to light sensor - light sensor polling, and disable that
I thinks this is what your talking about anyway
I found the solution.
Just install S2U2!!
Very nice app and keeps the today screen from over riding the caller screen.
The phone is supoosed to keep the caller screen active during a call.
radiowc said:
Here is what I get from HTC support regarding this issue...
"Based on information available to the HTC Technical Support Center, your device is functioning normally. Reversion of the display to the Today screen provides you with quicker access to the notepad or other tools that you may need during the call. Pressing the call button returns you to the call screen. There is no provision or setting to return the device directly to the call screen."
What do you think?
Click to expand...
Click to collapse
Not True..I called HTC also. The phone is deigned to stay on the call screen during a call for the entire time.
I found one solution and posted it.
cdcool said:
Not True..I called HTC also. The phone is deigned to stay on the call screen during a call for the entire time.
.
Click to expand...
Click to collapse
Hmm, I guess HTC I talked to have different level of experience. Just like if i called them 10 times, i will have 10 different answer.
Some said yes and some said no.
radiowc said:
Hmm, I guess HTC I talked to have different level of experience. Just like if i called them 10 times, i will have 10 different answer.
Some said yes and some said no.
Click to expand...
Click to collapse
Exactly!!, most of them are reading from a piece of paper.
never seen this problem..
so pretty much im laying down talking on the phone and during the call all of a sudden the other person cant hear me, i can hear them but they cant hear me. so at first i thought its the signal, but i have full bars. then i turned off the option where if you place your phone facing down that itll mute, but the problem continues. so today i noticed that when that happens, i leave the phone where it is, press the speaker option and it works! so it isnt the signal! can any body tell me if its a setting im missing or is it something i should take it back to the att store?
are you sure the screen is shutting off? perhaps your cheek is hitting the mute/unmute icon (speaker icon)?
Ive had this exact problem for the last year with my s4. Always assumed it was something with the gyro inside. Its really annoying
m_reyna_16 said:
so pretty much im laying down talking on the phone and during the call all of a sudden the other person cant hear me, i can hear them but they cant hear me. so at first i thought its the signal, but i have full bars. then i turned off the option where if you place your phone facing down that itll mute, but the problem continues. so today i noticed that when that happens, i leave the phone where it is, press the speaker option and it works! so it isnt the signal! can any body tell me if its a setting im missing or is it something i should take it back to the att store?
Click to expand...
Click to collapse
I faced the same problem once, last week. But I just ignored it, imagining it would be something to do with bad network. I should try to simulate the issue again and see if it's persistent..
Maybe try turning off the motion options in the settings? I turned those off right when I got the phone and I haven't had this issue.
xlr8shun said:
are you sure the screen is shutting off? perhaps your cheek is hitting the mute/unmute icon (speaker icon)?
Click to expand...
Click to collapse
To be honest ive wondered that myself, but even tho i havent checked, last night when it occurredto me to try and press the speaker button to see if it will work (which it did) it did not have the mute button pressed... so because of last night, id have to go with no, it isnt pressed and the screen is black
blastedbilly said:
Ive had this exact problem for the last year with my s4. Always assumed it was something with the gyro inside. Its really annoying
Click to expand...
Click to collapse
Did u investigate for any issues like that online?
phoenix2241987 said:
I faced the same problem once, last week. But I just ignored it, imagining it would be something to do with bad network. I should try to simulate the issue again and see if it's persistent..
Click to expand...
Click to collapse
Let me know if it happens again
whoamanwtf said:
Maybe try turning off the motion options in the settings? I turned those off right when I got the phone and I haven't had this issue.
Click to expand...
Click to collapse
No, loke i said... that feature was turned on then i turned it off having the same effect
So anyone know a fix or know if i should take it to att for a replacement ?
issue I'm having is odd...I think it correlates to Bluetooth, but still working with advanced tech support. when I change towers, whether I receive or make a call, the phone drops all connection and says "out of service area". then comes right back. seems better without Bluetooth, but still happens. tech has no answers yet. already replaced sim twice and registered phone several times.
EDIT: I turned on the UTMS HD Voice using the hidden diagnostic menu and after 5 test calls today, no drops. Not sure if it is coincidence or something else...
Experiencing call issues too
m_reyna_16 said:
so pretty much im laying down talking on the phone and during the call all of a sudden the other person cant hear me, i can hear them but they cant hear me. so at first i thought its the signal, but i have full bars. then i turned off the option where if you place your phone facing down that itll mute, but the problem continues. so today i noticed that when that happens, i leave the phone where it is, press the speaker option and it works! so it isnt the signal! can any body tell me if its a setting im missing or is it something i should take it back to the att store?
Click to expand...
Click to collapse
I've also been experiencing similar issues, 2 issues in particular
1. During a call, I suddenly can't hear the other person or they suddenly can't hear me and I have to end the call and call back
2. I attempt to place a call, it rings and then when the other party picks up I hear nothing, they hear nothing. I sometimes have to call twice or three times before there's a successful call and I hear them and them hear me.
These issues occur randomly, with and without bluetooth. I've tried factory resetting the phone but the problem has continued.
I purchased my phone from Amazon.
IT Rider said:
issue I'm having is odd...I think it correlates to Bluetooth, but still working with advanced tech support. when I change towers, whether I receive or make a call, the phone drops all connection and says "out of service area". then comes right back. seems better without Bluetooth, but still happens. tech has no answers yet. already replaced sim twice and registered phone several times.
EDIT: I turned on the UTMS HD Voice using the hidden diagnostic menu and after 5 test calls today, no drops. Not sure if it is coincidence or something else...
Click to expand...
Click to collapse
I've used that menu but when clicking on the UMTS option nothing happens? How'd you select anything? Thanks
brittoking said:
I've used that menu but when clicking on the UMTS option nothing happens? How'd you select anything? Thanks
Click to expand...
Click to collapse
I didn't notice any sound difference when setting the UTMS HD Voice to "enabled". Did you see the two options for "enable/disable"?
IT Rider said:
I didn't notice any sound difference when setting the UTMS HD Voice to "enabled". Did you see the two options for "enable/disable"?
Click to expand...
Click to collapse
Yea I found them last night, I'd missed them somehow before. I have it enabled but haven't noticed anything as far as being more clear or a specific icon on the screen. I remember having seen another thread on this, maybe it was in the Verizon forum, that stated the UTMS was not even the right network option to enable the HD though? Does anybody know for sure?
Purchase an OP3 for my sister when they were 1st released. For some reason, her phone frequently butt calls me. I can never get a straight answer from her what she is doing when it happens, but today she said her phone was just sitting in her purse. Can anybody think of what feature/setting/option she may have toggled on or off that is causing this? I believe she is on unrooted stock 3.2.7. Thanks
singlebyte said:
Purchase an OP3 for my sister when they were 1st released. For some reason, her phone frequently butt calls me. I can never get a straight answer from her what she is doing when it happens, but today she said her phone was just sitting in her purse. Can anybody think of what feature/setting/option she may have toggled on or off that is causing this? I believe she is on unrooted stock 3.2.7. Thanks
Click to expand...
Click to collapse
Turn on the pocket mode and probably ask her to put a password on her phone.
bonham1988 said:
Turn on the pocket mode and probably ask her to put a password on her phone.
Click to expand...
Click to collapse
To top it off, I think she has "Proximity Wake" also turned on. That will really cause issues in a purse...LOL
singlebyte said:
To top it off, I think she has "Proximity Wake" also turned on. That will really cause issues in a purse...LOL
Click to expand...
Click to collapse
Haha yes. Its a useful feature if your phone is usually on a desk otherwise it can be pretty annoying feature.
Sent from my OnePlus3 using XDA Labs
I just ran a styrofoam cup over my phone with proximity wake enabled and it woke up my phone, so depending on if it's stored during commuting around like pocket or purse, it's quite likely that's the culprit. Other user's suggestions would be a good call
Well, I tried the solutions recommended here but they did not work.
To recap,
1. Turned on Pocket Mode
2. Turned off Proximity Wake
These two setting did not solve problem. Any other suggestions to keep OP3 from Butt dialing?
Finger print lock screen security
daviss101 said:
Finger print lock screen security
Click to expand...
Click to collapse
Yes, we have that turned on.
I'm on my second Pixel 3 XL after an RMA for distorted bottom speaker.
I'm now noticing that the proximity sensor is stopping working when you bring the phone to your ear in a phone call and thus, leaving the screen visible and active.
A restart does fix this but only for about a day!
Has anyone else noticed this issue?
I didn't notice this on the unit that I sent back!
Thanks.
Do you have a screen protector covering the proximity sensor? It may not be working correctly if it's covered.
Is it only during calls or all the time? A few other people have posted about prox issues with the smaller Pixel 3, here's one thread:
https://forum.xda-developers.com/pixel-3/help/proximity-sensor-keeos-display-off-t3864055
Seems it can be fixed by cleaning the area around the sensor if you don't have a screen protector.
fury683 said:
Do you have a screen protector covering the proximity sensor? It may not be working correctly if it's covered.
Is it only during calls or all the time? A few other people have posted about prox issues with the smaller Pixel 3, here's one thread:
https://forum.xda-developers.com/pixel-3/help/proximity-sensor-keeos-display-off-t3864055
Seems it can be fixed by cleaning the area around the sensor if you don't have a screen protector.
Click to expand...
Click to collapse
Thanks for the suggestions.
No screen protector fitted or anything obscuring the sensor.
Next time it happens, I'll check to see if it might need cleaning.
One theory I have, is that this phone has been upgraded with the November patch and maybe there's something in there that has caused this issue.
Has anyone else noticed this after the Nov update?
Thanks.
jscsltd said:
I'm on my second Pixel 3 XL after an RMA for distorted bottom speaker.
I'm now noticing that the proximity sensor is stopping working when you bring the phone to your ear in a phone call and thus, leaving the screen visible and active.
A restart does fix this but only for about a day!
Has anyone else noticed this issue?
Click to expand...
Click to collapse
I just got the phone yesterday and am seeing the exact same behavior. It works and then it does not. Reboot temporarily fixes it.
I know there is a bug when using the pixel buds and unplugging them either before a call or during it would stop the proximity sensor from working.
a reboot was the only thing that would fix this issue for me
xweb10 said:
I just got the phone yesterday and am seeing the exact same behavior. It works and then it does not. Reboot temporarily fixes it.
Click to expand...
Click to collapse
I've RMA'd the phone that had this issue and still have the issue.
It does seem quite random. I'm hoping Dec Update will fix this along with the distorted bottom speaker.
I think that this issue is software related, as I tried using an App that shows when the proximity sensor is triggered and this seemed to work as expected.
How do I test my proximity sensor?
jscsltd said:
I've RMA'd the phone that had this issue and still have the issue.
It does seem quite random. I'm hoping Dec Update will fix this along with the distorted bottom speaker.
I think that this issue is software related, as I tried using an App that shows when the proximity sensor is triggered and this seemed to work as expected.
Click to expand...
Click to collapse
I am trying to get to the bottom of this. Do you happen to have a Samsung Gear watch? I have the S3 and removed the "phone calls" option from the Pixel Bluetooth menu and so far this issue has not occured, but I am still testing.
---------- Post added at 06:25 AM ---------- Previous post was at 06:24 AM ----------
swieder711 said:
How do I test my proximity sensor?
Click to expand...
Click to collapse
There are apps on the play store.
That's interesting regarding the Gear S3 watch.
Yes, I do have one of these watches.
I'll try what you've suggested and report back with the results.
What made you think it could be an interaction with the Gear S3?
Thanks.
jscsltd said:
That's interesting regarding the Gear S3 watch.
Yes, I do have one of these watches.
I'll try what you've suggested and report back with the results.
What made you think it could be an interaction with the Gear S3?
Thanks.
Click to expand...
Click to collapse
I have a pixel 2xl, as well. I looked at the Bluetooth setting on that phone when connected to my S3 and noticed the "phone calls" option was disabled.
I was looking at all apps that access the dialer or phone calls. Really just a guess.
xweb10 said:
I have a pixel 2xl, as well. I looked at the Bluetooth setting on that phone when connected to my S3 and noticed the "phone calls" option was disabled.
I was looking at all apps that access the dialer or phone calls. Really just a guess.
Click to expand...
Click to collapse
I see....good spot.
If I do disable this setting in Bluetooth though, will this just disable the ability to take voice calls on the watch using the internal microphone and speaker or will it as well, stop the watch from vibrating when a call comes in?
jscsltd said:
I see....good spot.
If I do disable this setting in Bluetooth though, will this just disable the ability to take voice calls on the watch using the internal microphone and speaker or will it as well, stop the watch from vibrating when a call comes in?
Click to expand...
Click to collapse
I believe it only disables the ability to take voice calls on the watch. It continues to vibrate when a call comes through.
I forgot: Also boot to Safe Mode first. I do not have a reason, but that is the path I took.
xweb10 said:
I believe it only disables the ability to take voice calls on the watch. It continues to vibrate when a call comes through.
I forgot: Also boot to Safe Mode first. I do not have a reason, but that is the path I took.
Click to expand...
Click to collapse
That's a shame that you can't take voice calls on the watch as that's a feature I do use at times.
Either, way I disabled it after more issues with the screen not blanking and will see how it goes.
I also had a new issue, where I'm in a call and could not switch to Speaker. I would choose the Speaker option but it just would not switch.
I'm wondering if you've had this same issue when you had your Gear S3 watch setup to take calls?
jscsltd said:
That's a shame that you can't take voice calls on the watch as that's a feature I do use at times.
Either, way I disabled it after more issues with the screen not blanking and will see how it goes.
I also had a new issue, where I'm in a call and could not switch to Speaker. I would choose the Speaker option but it just would not switch.
I'm wondering if you've had this same issue when you had your Gear S3 watch setup to take calls?
Click to expand...
Click to collapse
I am able to switch to speaker but I never have my S3 set to take calls. I have not gone full on Michael Knight yet.
BTW My proximity problems are gone. Must be the Bluetooth S3 issue.
I've had to RMA mine due to the bottom speaker crackling. I purchased from carphonewarehouse in the uk so have had to to a standard replacement. Does anyone know if they will send the replacement out before receiving the faulty one? They did this last year with the 2xl. It's not due to get back to them until next Thursday so hoping I won't have to wait too long.
baginz10 said:
I've had to RMA mine due to the bottom speaker crackling. I purchased from carphonewarehouse in the uk so have had to to a standard replacement. Does anyone know if they will send the replacement out before receiving the faulty one? They did this last year with the 2xl. It's not due to get back to them until next Thursday so hoping I won't have to wait too long.
Click to expand...
Click to collapse
I've had my pixel 3 XL replaced twice due to distorted bottom speaker by Carphone Warehouse Business.
They will deliver a replacement and then collect your faulty unit a few days later, in order to allow you to transfer your data to the new unit.
xweb10 said:
I am able to switch to speaker but I never have my S3 set to take calls. I have not gone full on Michael Knight yet.
BTW My proximity problems are gone. Must be the Bluetooth S3 issue.
Click to expand...
Click to collapse
I've switched off the ability to take calls on the S3 and can now switch to phone speaker with ease.
I'm hoping I can re-enable the S3 capability when an update by either Google or Samsung fixes the issue.
jscsltd said:
I've had my pixel 3 XL replaced twice due to distorted bottom speaker by Carphone Warehouse Business.
They will deliver a replacement and then collect your faulty unit a few days later, in order to allow you to transfer your data to the new unit.
Click to expand...
Click to collapse
Sorry I wasn't clear I've done an RMA with google so just wanted to see if anyone else had done the same even though they didn't purchase direct from them. Last year with the 2XL they would send the new one out once the faulty device was sent at the post office, they must have known from the tracking. This time it's via UPS and is going straight to Poland! Not due to arrive until the 4th. If a replacement doesn't get sent out tomorrow or Monday looks like I'll be waiting a while. I even noticed screen burn in when resetting it. Changed to Samsung displays and still burn in from the nav bar just like last year. I wish I'd gone back to carphonewarehouse now to get a replacement!
Wow, I never would have thought of the Samsung gear watch interfering. I have the newest one (the one after the s3) and had the same issue with the screen staying awake while on a call. It was the one thing I really didn't like about the phone. Seems like the symptoms are the same Pixel 3xl, verizon, Samsung Galaxy watch and a restart fixes the issue for a while. I just tried what you suggested. Thank you very much for posting your idea.
I've been dealing with a similar issue, but not exactly,
My screen turns off when I hold the phone against my ear, but the display still seems "active".
My cheek is still bringing the notification area down, toggling my quick settings or even going into the settings app (if my phone was unlocked while I answered a call).
It's been super constant and annoying because one time my flashlight was toggled in an elevator, which was a bit awkward.
Another time my clock app opened and changed my alarm time and then turned it off entirely.
Luckily I could feel the vibration so I knew something was going on but this is a really strange issue.
I have already setup a RMA since the phone has a speaker distortion problem as well, so we'll see what happens once the new device arrives.
I am not entirely sure if I'm tripping, but I seem to be missing phone calls pretty damn often. I think I recall at one point I randomly grabbed my phone to have it by me and noticed that someone was calling me but it wasn't ringing at all, though the screen did light up. I made sure my settings do have have "Do Not Disturb" mode on. I have the CPH2451 and running stock with latest OTA A.10 update. After doing a brief Google search, I see that OnePlus has had issues in the past but those are from the OnePlus3 and OnePlusNord so I am not sure if that's still relevant in this day and age.
Anyone experiencing something similar or have any clues as to what might be going on?
Edited: Fat fingered the model #. Fixed.
simplicityy said:
I am not entirely sure if I'm tripping, but I seem to be missing phone calls pretty damn often. I think I recall at one point I randomly grabbed my phone to have it by me and noticed that someone was calling me but it wasn't ringing at all, though the screen did light up. I made sure my settings do have have "Do Not Disturb" mode on. I have the CPH2541 and running stock with latest OTA A.10 update. After doing a brief Google search, I see that OnePlus has had issues in the past but those are from the OnePlus3 and OnePlusNord so I am not sure if that's still relevant in this day and age.
Anyone experiencing something similar or have any clues as to what might be going on?
Click to expand...
Click to collapse
This might be obvious to you, so just ignore if you know this.
When holding your phone in your hand like you're texting in portrait mode, there's a switch top right and on side of phone.
Adjust the switch so it's down.
Ive experienced this, even after swapping to 2449.
Seems theres a couple settings that revert on reboots for some odd reason.
Just go into the phone app settings, notifications and reset thr ring tone and all set after 2 times doing it ... annoying?? damn right!... but at least its fixable ....
kevp75 said:
Ive experienced this, even after swapping to 2449.
Seems theres a couple settings that revert on reboots for some odd reason.
Just go into the phone app settings, notifications and reset thr ring tone and all set after 2 times doing it ... annoying?? damn right!... but at least its fixable ....
Click to expand...
Click to collapse
That's so dumb... The more I use this phone, the more I get buyer's remorse.
I haven't restarted my phone since I got it I think but I'll try that and see if the issue persists. Thanks!
Edit: Any word if OnePlus is aware of this and plans on fixing it? If not, perhaps I should forward this to them.
simplicityy said:
That's so dumb... The more I use this phone, the more I get buyer's remorse.
I haven't restarted my phone since I got it I think but I'll try that and see if the issue persists. Thanks!
Edit: Any word if OnePlus is aware of this and plans on fixing it? If not, perhaps I should forward this to them.
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don't know if they are aware. just to add to the weirdness of it... for me... after the second time, the setting sticks...
i have this problem with my 8 pro, the phone doesn't ring and i think it goes straight to VM? seems like something broke with one of the latest OP updates?
There's no such version as CPH2541.
And here it works perfectly. Factory reset and try again.