Phone bricked? - Moto Z2 Play Questions & Answers

Hi, I was wondering if anyone has encountered this problem? The phone has been updated to the latest firmware as of the 8th of October 2017. I was using the facebook app and it was crashing repeatedly; after a few times of attempting to restart the app and crashing, the phone froze (black screen) and I tried to do a soft reset (30 secs on power button) but to no avail. I noticed that when the phone is put on the charger, the white LED flash for the front facing camera started blinking. I tried plugging it into the laptop and noticed that "Qualcomm HS-USB QDLoader 9008" driver is installed. Of course white LED flash was blinking too. A bit of digging seems to suggest that the bootloader has been corrupted. How is this possible and how can it be fixed (stopping short of contacting motorola)? Thank you for any advice in advance.

Flash stock firmware !?

Unfortunately I can't even get into the recovery mode (aka down + power button as per instructions here - https://motorola-global-en-aus.cust...ail/a_id/113698/p/30,6720,9837/kw/clear cache). Any other ideas?

Try this: https://forum.xda-developers.com/showpost.php?p=72813119&postcount=6

Oh no, black screen hard brick (to my face)
MP1_ said:
Try this: https://forum.xda-developers.com/showpost.php?p=72813119&postcount=6
Click to expand...
Click to collapse
I have the same issue. Z2 NASH is booting and showing the qualcomm usb qloader in windows however I have no response from the gui or screen whatsoever. This happened immediately after a factory reset so, not only can I not boot to TWRP, but I also cannot communicate thru ADB. Please help if you can. I am currently following your guide here for flashing from windows and installing / flashing stock firmwares. I will post back my results. Thanks for any help you can offer...

I have the same issue, have there been any fixes? My Moto z2 play randomly bricked one night, same "Qualcomm HS-USB QDLoader 9008" in my "other devices" tab, and i have no clue what to do. My phone wont do a single thing, it was flashing the led on the right side when it was charging, now it does nothing at all. Any help is appreciated

Related

"Secure booting error", D855

Hi,
so i recently got a bootlopping LG G3. My first thought was to just flash a stock rom - So i did. But as LGFT was flashing the USB cable accidentally plugged out and now i'm stuck at
Code:
"[[XXXX] Secure booting error" (XXXX changes with every restart)
and a blue/red blinking LED. I can't even access the downloadmode anymore.
My computer doesn't recognize the phone. No entry in device manager. No Qualcomm HS-USB QDLoader entry... Just nothing.
I don't know what to do now and I don't want to throw the phone away Do you have any solution? Thanks in advice!
Regards,
furi
Help pl0x? :c

Pixel XL seen as QUALCOMM HS-USB 9008

Hey guys...
so i managed to connect my almost dead Pixel XL, to the PC
and its now know as QUALCOMM HS-USB at Device Manager...
the question is...
how to proceed now?
i found lots of guides to OnePlus, but cant find any to install Android Stock Rom...
any tips will be appreciatted!!!!!
tasty_boy said:
Hey guys...
so i managed to connect my almost dead Pixel XL, to the PC
and its now know as QUALCOMM HS-USB at Device Manager...
the question is...
how to proceed now?
i found lots of guides to OnePlus, but cant find any to install Android Stock Rom...
any tips will be appreciatted!!!!!
Click to expand...
Click to collapse
Just went through the same problem with my Pixel Xl.
To fix it i hold down the Volume Down + Power button until the phone boots in to the bootloader.
From there I just flashed the factory IMG.
Best of luck
hey my friend, i was thinking about It, but i have no screen...
how can i know that the phone booted in bootloader?
already tried...but the phone didnt connected to the computer...for sure wasnt in bootloader
Well it can be a hardware failure, but since i had the exact same problem with the black screen and my phone also showed up as QUALCOMM HS-USB 9008, i doubt it is a hardware failure. I can only suggest solutions that might work.
-Try holding in all the buttons for 14 seconds.
-Connect phone to the computer, then run "fastboot devices", if the phone is recognized(shows up in the list), flash factory img.
-Connect phone to the computer, then run "ADB devices", If the phone is recognized "ADB reboot bootloader". Then proceed as when you flash factory img.
Did you come from Android O btw ?
HALV0RS3N said:
Well it can be a hardware failure, but since i had the exact same problem with the black screen and my phone also showed up as QUALCOMM HS-USB 9008, i doubt it is a hardware failure. I can only suggest solutions that might work.
-Try holding in all the buttons for 14 seconds.
-Connect phone to the computer, then run "fastboot devices", if the phone is recognized(shows up in the list), flash factory img.
-Connect phone to the computer, then run "ADB devices", If the phone is recognized "ADB reboot bootloader". Then proceed as when you flash factory img.
Did you come from Android O btw ?
Click to expand...
Click to collapse
everything was fine with Nougat, then i received Android O update and it happened
i was browsing the web and listening to some music, then it rebooted itself and didnt come back again!
tasty_boy said:
everything was fine with Nougat, then i received Android O update and it happened
i was browsing the web and listening to some music, then it rebooted itself and didnt come back again!
Click to expand...
Click to collapse
Trie "Vol Up+Vol Down+Power for 30 sec"
I am sure you have already tried all the combinations in the world.
I would return it to google.
Best of luck.
tasty_boy said:
everything was fine with Nougat, then i received Android O update and it happened
i was browsing the web and listening to some music, then it rebooted itself and didnt come back again!
Click to expand...
Click to collapse
Hey man, have the same problem with my pixel. Did you fix it?
I had that issue to with mine. Ended up getting a RMA

How can I escape from 9008 mode? ( ZUK Z2 )

The day before yesterday,
My phone became bricked caused by any reason.
I cound download ROM by using Mi-flash or QFIL but nothing happened after successing ROM download.
When I pushed Power key more than 5sec ~ 30sec, it did not blink led nor vibrate, keep black screen,
And PC lost connection and recover it as "9008" again.
PC could always
detect my phone as "Qualcomm HS-USB QDLoader 9008".
How can I recover my phone?
Please help me escape from nightmare.
Josephjin said:
The day before yesterday,
My phone became bricked caused by any reason.
I cound download ROM by using Mi-flash or QFIL but nothing happened after successing ROM download.
When I pushed Power key more than 5sec ~ 30sec, it did not blink led nor vibrate, keep black screen,
And PC lost connection and recover it as "9008" again.
PC could always
detect my phone as "Qualcomm HS-USB QDLoader 9008".
How can I recover my phone?
Please help me escape from nightmare.
Click to expand...
Click to collapse
Flash again with qfil.
Palash9088 said:
Flash again with qfil.
Click to expand...
Click to collapse
I did more than 10times but the result was same.
Thanks,
Josephjin said:
I did more than 10times but the result was same.
Thanks,
Click to expand...
Click to collapse
u need to do unbrick using the deep flashing cable..
These links should help you.
https://forum.xda-developers.com/lenovo-zuk-z2/help/hard-bricked-trying-to-restore-twrp-t3747602
https://zukfans.eu/community/thread...-from-hard-brick-state-9008-mode-easily.3504/

Bricked Device-Can't make it work

Hi!
I Have a problem with my wife's OnePlus 3:
It is an OnePlus 3 64 gb with bootloader unlocked. It remained without battery, shutted down and when it was plugged again in the charger, hothing happened.
I swapped her motherboard in my phone and the issue is the same so i am excluding a battery issue. I plugged the phone in my pc and in control panel it appears like in the photo that I will attach below. It did not let me install any driver, the driver was automatically installed. I followed the guide for OnePlus 3 and downloaded "OnePlus3_Unbrick_Tool_Mini_androidbrick". The process was ok, it finalized with a green message but the phone is still dead. It disconnects and when I try to power it up nothing happens. If I connect it again, in control Panel it appears again like QDLoader 9008.
What am I doing wrong??
Thank you!
Happend to me a few days ago also had Qualcomm HS-USB QDLoader 9008' in device manager,
restored it whit this guide:
https://forums.oneplus.com/threads/guide-oneplus-3-3t-unbrick.531047/
Download what they tell you to and start from step 9, also ignore step 14.
I did it now. Followed all the steps and still no image on the screen, no leds turning on. The screen is fine, I tested it with my board.
What can be wrong with this phone??
You said that you swapped the board but your conclussion is that the battery is not the problem.
I'm very confused with that statement.
myhay_grm said:
Hi!
I Have a problem with my wife's OnePlus 3:
It is an OnePlus 3 64 gb with bootloader unlocked. It remained without battery, shutted down and when it was plugged again in the charger, hothing happened.
I swapped her motherboard in my phone and the issue is the same so i am excluding a battery issue. I plugged the phone in my pc and in control panel it appears like in the photo that I will attach below. It did not let me install any driver, the driver was automatically installed. I followed the guide for OnePlus 3 and downloaded "OnePlus3_Unbrick_Tool_Mini_androidbrick". The process was ok, it finalized with a green message but the phone is still dead. It disconnects and when I try to power it up nothing happens. If I connect it again, in control Panel it appears again like QDLoader 9008.
What am I doing wrong??
Thank you!
Click to expand...
Click to collapse
try hard bricked full tool, i done it with mini but only succeeded by full tool
Agreed. I had successfully restored the phone using the method 2 mentioned by Naman Bhalla in his XDA thread. For some people, it required multiple attempts with method 2 though I succeeded in the first attempt.:fingers-crossed:
jeffrey268 said:
Happend to me a few days ago also had Qualcomm HS-USB QDLoader 9008' in device manager,
restored it whit this guide:
https://forums.oneplus.com/threads/guide-oneplus-3-3t-unbrick.531047/
Download what they tell you to and start from step 9, also ignore step 14.
Click to expand...
Click to collapse
I managed to do every step correctly.
However at the end after the MSM tool finished, I unplugged my phone and it went to boot up, but I got this message:
https://imgur.com/a/niyuR0Z
Any ideas?
koreyg said:
I managed to do every step correctly.
However at the end after the MSM tool finished, I unplugged my phone and it went to boot up, but I got this message:
https://imgur.com/a/niyuR0Z
Any ideas?
Click to expand...
Click to collapse
Can u get to fastboot screen?

Z2 plus dead completely

It was working fine till the failed OTA update.
After a failed OTA update the phone is dead completely.
Unable to boot, or to recovery or to bootloader etc
Attempted QFIL and even that is not working.
A tiny white light is on but nothing else.
Did anyone recover the phone from this problem?
Or is the phone gone forever?
try to disconnect the battery, then plug again and try qfil
Hi, Can you try pressing Power button for long till the phone vibrates
Keep the Power button pressed down for a good 30-40 seconds or until u feel a little vibration.
arielcasari said:
try to disconnect the battery, then plug again and try qfil
Click to expand...
Click to collapse
QFIL recognises the phone as Qualcom HS-USB Diagnostics 900E (Com3).
Is this correct?
I downloaded this Lenovo_ZUK_Z2_Plus_Indian_Firmware_V2.5.104_ST_by_Annabathina file?
In Qfil, i chose flat build and then only the above folder is shown and its shows two files with .elf extension as below.
prog_emmc_firehose_8996_ddr & prog_emmc_firehose_8996_lite
Which one should i use? Howlong the process goes? I tried both and i don't see any changes even after 15 minutes?
Is there a guide available?
Any links if possible?
Thanks
Plenty of guides if you Google it. Your phone is NOT dead and can be recovered but you'll lose your data after a qfil. Zuk z2 is pretty much impossible to brick
This is simple to solve, make a deepflash cable to enter in edl mode.

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