"Pixel XL trade in for pxl2 cancelled" email received.. - Google Pixel 2 XL Questions & Answers

Hey all, I just received an email from Google saying that my trade in has been cancelled? Has anybody else seen this?

mazubo said:
Hey all, I just received an email from Google saying that my trade in has been cancelled? Has anybody else seen this?
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Any reason for cancellation?

janjan said:
Any reason for cancellation?
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That's what I'm trying to find out.. why would they cancel it?

mazubo said:
That's what I'm trying to find out.. why would they cancel it?
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There's no way to know unless you contact Google and ask them.

Thanks for your input. I was as ki ING if anyone else has had this issue pop up. I'm waiting for Google to respond..

I chatted today with Support, regarding my trade in kit (I never received it). I was told that it would be coming with the phone, and that it would be good for 30 days after receiving the phone.
Sent from my Samsung Chromebook Pro using Tapatalk

mazubo said:
Has anybody else seen this?
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Nope.

no cancellations here...

Not cancelled here but has not arrived yet. Preorderd from Google on the 7th.

Did you owe any money to the carrier of the phone for the phone? If so this could explain the cancellation.

I ordered on the 10th, got a notice my kit shipped on the 11th, phone is due on the 30th.
Good Luck

I got my first kit yesterday, I second one is on its way after I cancelled the 64 and reordered 128
Sent from my Nexus 6 using Tapatalk

I haven't received my kit yet.

I've had the kit for about a week, it's basic to say the least! But it's the first trade-in program for Google...

Mike02z said:
Did you owe any money to the carrier of the phone for the phone? If so this could explain the cancellation.
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No it was a straight up purchase

galaxys said:
I've had the kit for about a week, it's basic to say the least! But it's the first trade-in program for Google...
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How long did it take to receive it? Mine supposedly shipped on the 6th and I still haven't received it. How did it come? USPS? UPS? FedEx?

rsbenedict said:
How long did it take to receive it? Mine supposedly shipped on the 6th and I still haven't received it. How did it come? USPS? UPS? FedEx?
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Mine came by USPS, along with a USPS priority shipping label to send in your trade in.

blaksmyth said:
Mine came by USPS, along with a USPS priority shipping label to send in your trade in.
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Thanks. I'll look for it this week and if I still don't get it, I'll call Google.

rsbenedict said:
How long did it take to receive it? Mine supposedly shipped on the 6th and I still haven't received it. How did it come? USPS? UPS? FedEx?
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Took about 10 days via USPS from Google Indianapolis, IN.

What was the actual text from the email?

Related

T-Mobile online white 32g

Was wondering if anyone has purchased a white 32g model since it was made available on Tuesday online and has received a tracking number? I ordered mine but nothing yet, order status says "Being Processed" still. Thanks in advance.
I ordered mine (32 GB TMO Galaxy S III) Tuesday. Shipped and received tracking number the same day. Out for delivery as of this morning.
tamasrepus said:
I ordered mine (32 GB TMO Galaxy S III) Tuesday. Shipped and received tracking number the same day. Out for delivery as of this morning.
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Really? Is there something I need to do to get my order to ship. Very frustrating..
tamasrepus said:
I ordered mine (32 GB TMO Galaxy S III) Tuesday. Shipped and received tracking number the same day. Out for delivery as of this morning.
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Just to be courious how much did the 32gb cost with upgrade? Just got mine last weekend, 16gb. Should have waited...
Kilroy672 said:
Just to be courious how much did the 32gb cost with upgrade? Just got mine last weekend, 16gb. Should have waited...
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$700+, out of contract (I'm done being a sucker).
vince2398 said:
Was wondering if anyone has purchased a white 32g model since it was made available on Tuesday online and has received a tracking number? I ordered mine but nothing yet, order status says "Being Processed" still. Thanks in advance.
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When did you order the 32gb?
neotoky said:
When did you order the 32gb?
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Tuesday like 10am, but sure what is going on.
vince2398 said:
Tuesday like 10am, but sure what is going on.
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Did you call customer care about it? Also what shipping option did you choose? I actually returned my 16gb today as soon I saw that the 32 gb was available to order. I just got my tracking number and will be receiving it tomorrow. I ordered the blue 32gb.
neotoky said:
Did you call customer care about it? Also what shipping option did you choose? I actually returned my 16gb today as soon I saw that the 32 gb was available to order. I just got my tracking number and will be receiving it tomorrow. I ordered the blue 32gb.
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I did but they don't have any ideas. When did you order yours?
vince2398 said:
I did but they don't have any ideas. When did you order yours?
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Today, around 10am. They helped me with the phone order in the store.
Kilroy672 said:
Just to be courious how much did the 32gb cost with upgrade? Just got mine last weekend, 16gb. Should have waited...
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Did you order yours online through Tmobile? I was wondering if they ship the phone still sealed or is it opened? Thanks
vince2398 said:
Did you order yours online through Tmobile? I was wondering if they ship the phone still sealed or is it opened? Thanks
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Sealed
Sent from my SGH-T999 using xda premium
Received my white 32 GB phone. It was sealed.

200 trade in promo

I just ordered the note4 on 24th first time ever will have a note phone!
Now question to people who did the trade in promo.
I ordered my note4 on the phone couldn't do it online, on 24th I want to trade in a 10$ worth phone on Monday.
Then mail it to them both receipts dates are different so question is if they will accept it? it says it has to be on same receipt but it's impossible in my case.
The promo is extended til 31st because of Verizon having it on 23rd i Think.
Thank guys.
patt2k said:
I just ordered the note4 on 24th first time ever will have a note phone!
Now question to people who did the trade in promo.
I ordered my note4 on the phone couldn't do it online, on 24th I want to trade in a 10$ worth phone on Monday.
Then mail it to them both receipts dates are different so question is if they will accept it? it says it has to be on same receipt but it's impossible in my case.
The promo is extended til 31st because of Verizon having it on 23rd i Think.
Thank guys.
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You probably need to ask them. The preorder did not require both to be on the same receipt, but the other offer says that it does.
spartn1 said:
You probably need to ask them. The preorder did not require both to be on the same receipt, but the other offer says that it does.
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I emailed them no response.
I went to live chat on samsung and she said it should be fine.
Anything you can suggest? if any stores around me would have i would do at the store but none had them and had to do over the phone. couldn't due it online due to some error.
Wow i got so lucky I just checked my email and my ORDER was a pre order!!! WOW ))) i am so happy now!!
patt2k said:
Wow i got so lucky I just checked my email and my ORDER was a pre order!!! WOW ))) i am so happy now!!
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Too bad it had to be ordered by the 22nd.
https://samsunggalaxypromotions.com/note4
I would cancel it and order the phone at the same time as a trade in.
Too late for thet now in worst case i will be -8$
Telemachus said:
Too bad it had to be ordered by the 22nd.
https://samsunggalaxypromotions.com/note4
I would cancel it and order the phone at the same time as a trade in.
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There is secons form /trade-in/its for galaxy s5,note4 sport etc.
I will be using that one.
patt2k said:
There is secons form /trade-in/its for galaxy s5,note4 sport etc.
I will be using that one.
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how to be done in the same transaction on the same day, whatever that means
Telemachus said:
how to be done in the same transaction on the same day, whatever that means
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Umm i read if you mail all paper work to them it will be ok.
I will go to corp store and trade in phone 10$ worth and ask to print my note4 receipt plus trade in.
I hope it will be ok.
Does anyone know or have tried to trade in the phone at a different company then where you pre-ordered the phone. Say preorder from Verizon online and trade in phone at Sprint, Amazon or Gamestop for cash?

Where to buy the hi-res original earbuds that come with HTC 10?

Hey,
Recently my hi-res htc earbuds got stolen and I would like to buy them from somewhere but I havent found any store that have the genuine ones in stock. Could you guys help me with a link ?
I would like to know as well
Hello.
I have mine (white) that I don't use, already have a Sennheiser earbuds that I really like.
I'm from Portugal, if you by any change are from here, I can sell them to you.
tiagovale2 said:
Hello.
I have mine (white) that I don't use, already have a Sennheiser earbuds that I really like.
I'm from Portugal, if you by any change are from here, I can sell them to you.
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pm-ed
from me
ibrokemypie said:
from me
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how much
joewoo said:
how much
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ask @S0wL
i dont know what that meana
I'll happily flog you mine for a tenner + Post
Finally live to order
So I been checking the site to see when they would be available to order and to my surprise they are now up for sale. i posted a screenshot of it. i ordered mine today and hopefully i can get it by monday. i thought they would cost a little more but they are only $30
daniel2744 said:
So I been checking the site to see when they would be available to order and to my surprise they are now up for sale. i posted a screenshot of it. i ordered mine today and hopefully i can get it by monday. i thought they would cost a little more but they are only $30
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I ve checked htc.nl because I am currently in netherlends they are not available yet
only 30?!?
i wonder how the pro studio sound vs these
ordered hi res. interesting to see how they stack up to my $15 set, hah. hopefully orders will go out quickly.
sent from my HTC 1010
daniel2744 said:
So I been checking the site to see when they would be available to order and to my surprise they are now up for sale. i posted a screenshot of it. i ordered mine today and hopefully i can get it by monday. i thought they would cost a little more but they are only $30
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they are also offering a $100 off coupon to everyone who bought a htc 10 it seems, you could of got them free if you just waited a bit longer I submitted my imei and it said to wait fro the promo code
http://www.htc.com/
----------------------
Subscribe today and receive $100 off accessories
Thank you for buying the HTC 10. You have successfully submitted IEMI number. Watch your inbox for your promotional code
afuller42 said:
they are also offering a $100 off coupon to everyone who bought a htc 10 it seems, you could of got them free if you just waited a bit longer I submitted my imei and it said to wait fro the promo code
http://www.htc.com/
----------------------
Subscribe today and receive $100 off accessories
Thank you for buying the HTC 10. You have successfully submitted IEMI number. Watch your inbox for your promotional code
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Click to collapse
Ooooo, Thanks for the heads up on this coupon deal. ^_^ :good:
afuller42 said:
they are also offering a $100 off coupon to everyone who bought a htc 10 it seems, you could of got them free if you just waited a bit longer I submitted my imei and it said to wait fro the promo code
http://www.htc.com/
----------------------
Subscribe today and receive $100 off accessories
Thank you for buying the HTC 10. You have successfully submitted IEMI number. Watch your inbox for your promotional code
Click to expand...
Click to collapse
oh I totally missed that. I thought it was for anyone who bought it going forward. well I'm not canceling now but maybe I can redeem a free pair? lol
daniel2744 said:
oh I totally missed that. I thought it was for anyone who bought it going forward. well I'm not canceling now but maybe I can redeem a free pair? lol
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it may be just for new orders after the 12th but I gave it a shot, doesn't hurt. but I did get the message assaying it was verified successfully and to wait for code
afuller42 said:
it may be just for new orders after the 12th but I gave it a shot, doesn't hurt. but I did get the message assaying it was verified successfully and to wait for code
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yeah I just saw that but oh well if it works cool and if not then it's okay. my order is pending now and as we learned with the 10 launch that means it should ship soon. probably looking for Monday or Tuesday arrival since I paid for next business day.
Just to update. I just got my FedEx shipping notification just now. they are coming Monday. hopefully they start selling them everywhere soon.

Anyone order their Note 7 from B&H Photo?

Hi guys,
Has anyone ordered their phone FROM B&H Photo in the US? If so, have they given you a date for when they'll ship the device?
They seem to be the only vendor in the US with the Blue Coral model available for sale and also comes with warranty! Has anyone even had a chance to grab the Blue Coral 930F (International model) from ANY vendor yet? ?
Thanks!
Lol Im waiting to order from them. Need the warranty. I'm hesitant due to bootloop issues for now and would Iike to know where they import the phones from.
Sent from my Nexus 6P using Tapatalk
ProFragger said:
Has anyone ordered their phone FROM B&H Photo in the US? If so, have they given you a date for when they'll ship the device?
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This is a new item. We are accepting orders and they will be filled in the order they are received. FWIW we're as eager to ship them to customers as our customers are to receive them. -- Henry Posner / B&H Photo-Video
henryp said:
This is a new item. We are accepting orders and they will be filled in the order they are received. FWIW we're as eager to ship them to customers as our customers are to receive them. -- Henry Posner / B&H Photo-Video
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Could you please tell us the warranty terms? What if I buy from Canada?
Sent from my SM-N930W8 using Tapatalk
millicent said:
Could you please tell us the warranty terms? What if I buy from Canada?
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The Samsung Galaxy Note 7 N930F 64GB Smartphone (Unlocked, Blue Coral) B&H # SAGN7N930FBL has a Limited 1-Year B&H Warranty. During checkout you can add a SquareTrade 1-year or 2-year warranty. SquareTrade offers worldwide coverage.
-- Henry Posner / B&H Photo-Video
henryp said:
The Samsung Galaxy Note 7 N930F 64GB Smartphone (Unlocked, Blue Coral) B&H # SAGN7N930FBL has a Limited 1-Year B&H Warranty. During checkout you can add a SquareTrade 1-year or 2-year warranty. SquareTrade offers worldwide coverage.
-- Henry Posner / B&H Photo-Video
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I purchased mine form B&H back on August 14h I think (ordered anyway) and am patiently (or impatiently) waiting for B&H to ship - pricing was fair and reasonable,,,anyway, fingers crossed that shipping occurs sometime soon...)
henryp said:
This is a new item. We are accepting orders and they will be filled in the order they are received. FWIW we're as eager to ship them to customers as our customers are to receive them. -- Henry Posner / B&H Photo-Video
Click to expand...
Click to collapse
Thanks for the response Henry! Do you have any time frame on when the shipments are coming in? Have you shipped, any, so far? Thanks again!
Bump - Any updates here guys? Especially after the recall? Thanks!
ProFragger said:
Bump - Any updates here guys? Especially after the recall? Thanks!
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As I had subscribed to notification when in stock, I just received this today:
Dear Customer
We did not forget about you!
You are receiving this message because you asked to be notified when the Samsung Galaxy Note 7 N930F 64GB Smartphone (Unlocked, Black Onyx) (B&H # SAGN7N930FBK) becomes available. We advised you then that we would send you interim updates. We regret the item remains unavailable.
We will continue to send updates you on the status of this item every 2 weeks until it becomes available to you.
Sent from my SM-N930W8 using Tapatalk
I'm returning my Snapdragon version and getting one from here as well. They said the ETA they have for new recall safe units is around Sept 18th.
acheney1990 said:
I'm returning my Snapdragon version and getting one from here as well. They said the ETA they have for new recall safe units is around Sept 18th.
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ProFragger said:
Bump - Any updates here guys? Especially after the recall? Thanks!
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I reached out to them as well they said late September to around Oct 5 and they should start shipping version 2 as I specifically asked would we get the new fixed stock of Note 7's
Sent from my Nexus 6P using Tapatalk
naruto.ninjakid said:
I reached out to them as well they said late September to around Oct 5 and they should start shipping version 2 as I specifically asked would we get the new fixed stock of Note 7's
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Thanks. I'm getting one when they're available.
Thanks for the responses guys. I noticed, the listings are completely removed from the site... Anyone know what's going on? Noticed the same on Ebay for the International models... Is the recall the cause for it? If so, I thought they were shipping the version 2.0 starting 9/18? Thanks!
ProFragger said:
Thanks for the responses guys. I noticed, the listings are completely removed from the site... Anyone know what's going on? Noticed the same on Ebay for the International models... Is the recall the cause for it? If so, I thought they were shipping the version 2.0 starting 9/18? Thanks!
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I've contacted B&H through via their chat and was told yes they removed it because of the recall. The also keep telling me they don't know when new stock will be available so that's why it was removed. At first they were saying by Oct 5 but not even that now.
acheney1990 said:
I've contacted B&H through via their chat and was told yes they removed it because of the recall. The also keep telling me they don't know when new stock will be available so that's why it was removed. At first they were saying by Oct 5 but not even that now.
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Yeah I was scared as well when I saw that.
ProFragger said:
Thanks for the responses guys. I noticed, the listings are completely removed from the site... Anyone know what's going on? Noticed the same on Ebay for the International models... Is the recall the cause for it? If so, I thought they were shipping the version 2.0 starting 9/18? Thanks!
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Click to collapse
Yeah they said they won't post the page until they hear back from their buyers. I'm really hoping it's soon.
Sent from my Nexus 6P using Tapatalk
naruto.ninjakid said:
Yeah I was scared as well when I saw that.
Yeah they said they won't post the page until they hear back from their buyers. I'm really hoping it's soon.
Sent from my Nexus 6P using Tapatalk
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Thanks bud... You meant, hear from their suppliers? Not buyers right?
ProFragger said:
Thanks bud... You meant, hear from their suppliers? Not buyers right?
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Yeah supplier's
Sent from my Nexus 6P using Tapatalk
naruto.ninjakid said:
Yeah supplier's
Sent from my Nexus 6P using Tapatalk
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Yeah sucks man... So wanna order this thing with some warranty ?
ProFragger said:
Yeah sucks man... So wanna order this thing with some warranty ?
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I know. Look at what happened now. Good thing i waited. Really hoping they get them in soon.
Sent from my Nexus 6P using Tapatalk
I ordered mine on 8/25 (silver). I chatted via "live chat" last week and they had no answers regarding the estimated arrival date. They said they're contacting the manufacturer daily for updated shipment dates and that they will notify me when new information becomes available. Given the mess with Samsung, it's hard to fault B&H. I doubt they know much more than we do. The reason I went through B&H was A) for an unlocked version and B) to get the warranty and protection via square trade (I know I'll bust that beautiful screen and rear glass at least once). I don't regret ordering, I'm not going to cancel, but I wouldn't be surprised if it's November before I have the phone in my hands.

Daydream VR

Have any of you heard anything about your complimentary Daydream VR unit that early Pixel adopters are supposed to receive?
norcal61 said:
Have any of you heard anything about your complimentary Daydream VR unit that early Pixel adopters are supposed to receive?
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All I got was the confirmation email on Oct 6.
Says 4 weeks after shipping I should receive a code for the headset
I talked to a Verizon chat person on their website. They gave me the code and I finished filling everything out. Says 3 weeks for shipping.
TopazAaron said:
I talked to a Verizon chat person on their website. They gave me the code and I finished filling everything out. Says 3 weeks for shipping.
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Correct. If you pre ordered from Verizon visit your digital rebate center for com enter promo code GOOGLEGIFT a d follow all form prompts.
I just got a tracking number for mine. Says it should ship in 14 days.
Sent from my Pixel XL using Tapatalk
Same here. I received a tracking number and it said about 2 weeks.
all I got was an email saying I should receive another email soon with a code. Other than that, I haven't received anything.
I haven't heard anything from the Google store yet
Sent from my Pixel XL using Tapatalk
Flexia32 said:
I haven't heard anything from the Google store yet
Sent from my Pixel XL using Tapatalk
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Me neither. Im still in preorder status
Sent from my Huawei Honor 5x using Tapatalk
dermotti said:
Me neither. Im still in preorder status
Sent from my Huawei Honor 5x using Tapatalk
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I have my Pixel xl though
Sent from my Pixel XL using Tapatalk
StyleUkno said:
all I got was an email saying I should receive another email soon with a code. Other than that, I haven't received anything.
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I got the same.
justin483 said:
I just got a tracking number for mine. Says it should ship in 14 days.
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Did you order your Pixel XL directly from Google?
No. Verizon.
Sent from my Pixel XL using Tapatalk
I got an email from Verizon yesterday. Sounds to me like they're sending a gift card, and I then have to order the Daydream VR
Good News! Your rebate submission is now valid for Buy a Google Pixel or Google Pixel XL, Get a Free Google Daydream VR. Your rebate card is currently being processed for mailing and should be shipped within 14 days.
Your rebate tracking number is: *********
To check your rebate status just click on https://www.yourwirelessrebatecente...less/trackdetails.html?track_number=*********
Please be sure to keep a copy of your tracking number for future reference.
If you should have any trouble with the link above please go to the status page and enter your tracking number there.
Thank you for your purchase and we look forward to serving you again. Find out more at www.VerizonWireless.com.
Sincerely,
VERIZON WIRELESS
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Missed a UPS package from Verizon today. Anyone know if it might be the Daydream? Anyone get theirs today? The only other thing it could be is a return box for my note 7, so I'm not sure. Seems awful quick to be the VR headset. Guess I'll find out tomorrow.
---------- Post added at 02:32 AM ---------- Previous post was at 02:31 AM ----------
Also, it requires signature, so hopefully it's the Daydream.
Got my phone from google store and the email said "within approximately four weeks of your phone shipping". So that could be before or AFTER it was shipped.
johnciaccio said:
Got my phone from google store and the email said "within approximately four weeks of your phone shipping". So that could be before or AFTER it was shipped.
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The email I received noted that I would receive promo code to redeem. I don't think they are sending them automatically but sending codes and then you would have to order it from store.
Sent from my SM-T713 using Tapatalk
Sorry. Talking about the promo code... Anyone know what the official release date is? It is not stated anywhere.
johnciaccio said:
Got my phone from google store and the email said "within approximately four weeks of your phone shipping". So that could be before or AFTER it was shipped.
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Yea, I wasn't sure how to interpret that either.
On wikipedia it says Nov. 10 but everywhere else just says November.
I checked the reference and it says nothing about the 10th.

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