Questions for somebody who has already opened a Nexus 5X (or similar) before - Nexus 5X Q&A, Help & Troubleshooting

Hello. Some weeks ago I sent my Nexus 5X to the technical assistance with the problem I described here https://forum.xda-developers.com/nexus-5x/help/brick-apparently-reason-t3680715. Now they told me that they won't repair it under warranty because they found traces of liquid/oxide inside it, so they are sending it back to me unfixed. Now I find this odd because the only encounters it has made with water were in the form of small quantities dropped on the screen (the amount you can drop by moving a glass in the air too quickly) which I dried immediately and the symptoms seemed to point to a bad contact. Anyway the repair center provided an image in which seems that actually some liquid has made it inside the case, but I can't recognize which part of the phone it is. Here's the image:
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So the questions are: which is the part in the photo? Do you have an idea about how could have a liquid made it inside the phone (I think that is unlikely that it was by dropping something on the screen)? Do you think that the problem I experienced is compatible with a water-induced short circuit or any other damage by liquid?
Thanks in advance for your answers and explanations

I actually thought that was a picture of the shipping box before I read your post. I took mine apart to where I could pull the motherboard off, and there definitely wasn't blue tape holding something down. The only thing I can think of is that is maybe the back of the screen. Which would be after pulling the metal frame off.
Check out these pictures. If you go all the way toward the end steps, you can see you get all the way until there is mostly the metal frame inside the plastic and stuck to the back of the display without seeing anything that looks like your picture.
Their picture honestly seems to be an entirely different phone. But of course they may have changed assembly and parts at some point. I would take it apart when you get it back, take pictures and if nothing looks like the picture they sent, see if you can appeal or whatever. Maybe you can just point to the 3rd party teardowns and ask them to point out where they claim the picture is from.
https://www.ifixit.com/Teardown/Nexus+5X+Teardown/54403
https://www.ifixit.com/Teardown/Nexus+5X+Teardown/51318

I think it's under the battery, the blue part looks like the battery adhesive but it's normally black,
It was was to get behind there it would of had to enter via the simcard

Related

[Q] Need some advice please - HTC TOUCH PRO 2 T-MOBILE

Hello,
I have a HTC touch pro 2 and I removed the sticky thing (looks something like below)
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I did this to fix the "oil spill of death" which made my digitiser unresponsive anyways... thats a different question...
I removed it and now it is all dirty and covered with gunk - its no good coming back on my screen. So without it my phone works and here are my options:
A) Buy a new sticker off ebay for $22
B) Dont buy a sticker, but use my full mirror screen protector instead.
I just dont know the role of that sticky thing. Could someone please help me out?
Cheers!
Okay, you need that sticky thing, because it's your touchscreen!
Without it, your phone is very hard to use.
Just get one of ebay, stick it onto your phone connecting the cable, and it should work again.
Thats the first layer of your screen!
Can you send me the ebay link
Hi
Hi,
Well my touch screen works fine without it. Its not on ebay (by itself) but I can buy a digitiser that comes with the sticker.
I dont know what to do.
Thanks
Well, then you probably haven't pulled off the complete digitizer. It should have a connector to it. If it hasn't, you only pulled off the top layer. Either way, you should replace it, because if something happens to your phone now, it is unprotected.
Thanks steyn_e I think your probably right!
That is pretty special, i havent seen anyone before who hade just half of his digitizer pulled off.
Good luck with repairing it.
Steyn
yeah thanks.
i chose not to buy a new digitiser because the sticker is not sold seperately, I guess a screen protector PLUS a hard case will do the job. If I buy a new digitizer, I have to peel off the sticker...... or replace the digitiser. I dont want to get messy so ill take the easy n cheap option

[Q] What should I do with this screen?

Hello,
I've had my desire for almost a year now, and it broke yesterday... I was playing with my 6-year old nephews, and my desire fell out of my pocket. I didn't know that it was broken until I wanted to check my whatsapp a few hours later, and when I did, the screen was like this:
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... (lol the image is way too big)The touchscreen is working fine, I can turn it on and unlock it, I can even send an whatsapp, because I knew where the icon was. So what should I do with it? Repair it if it's possible? How much would that cost? I now have an iPhone 3gs as stand-in, should I keep that for as long as my contract lasts (1 year)? Or should I buy a new one? If so, which one would you advise me? A cheap one please, as I want to save for the PS4 later this year.
I'm running Sandvolds ICS for those that want to know...
Thanks!
There's a possibility that the screen cable is slightly disconnected. Try to disassemble the phone, and check the cable.
Thanks for the reply, I'll give it a try
Edit: Yeah I tried to take it apart, seems I've got no T5 screwdriver at home... Basically, if I would take it apart I would have not any idea what te screen cable is... Is it the LCD connecter? I do know quite a bit about software and that sort of stuff, but I'm a n00b at replacing hardware :S
Timo221298 said:
Thanks for the reply, I'll give it a try
Edit: Yeah I tried to take it apart, seems I've got no T5 screwdriver at home... Basically, if I would take it apart I would have not any idea what te screen cable is... Is it the LCD connecter? I do know quite a bit about software and that sort of stuff, but I'm a n00b at replacing hardware :S
Click to expand...
Click to collapse
I had the exact same screen on my Desire :silly:
That screen is broken and you need to replace it. I would recomend a professional to do it because I tried to do it myself and I destroyed my phone. And the other thing if you decide to go on with replacement - Desire had two different screen types and every type had one or two subtypes which are NOT compatible with each other so you need to know exactly what type of screen you have

Phone not booting after replacing rear camera and SD card reader.

I'm still not sure how it happened, but I somehow managed to crack my camera. Not just the lense like everyone else due to heat issues, but the actual camera.
So I figured I'd replace it myself instead of paying someone 100$+ to do it, and then have them charge me double for the part.
I made a pretty bad screw up the first time and broke the cable going to the power/volume buttons when initially opening the casing, and didnt realize until after I had replaced the camera.
I just got the new SD card reader/button cable in yesterday, and finished replacing it about 5 minutes ago. But the phone still will not boot.
I double checked all of the flex cables/signal cables to be 100% sure everything is plugged in properly, and not broken.
All of the flex cable protectors are back in place etc., but it just won't boot. the charge indicator won't even turn on when I plug it in.
I followed the video shown https://www.youtube.com/watch?v=4RRJAHbnYmQ to take it apart initially, then followed it backwards to be 100% sure I wouldn't miss anything when putting it back together.
The only thought I have, is that Im having issues getting the case to snap back together completely.
That's when I noticed the pieces shown in the pictures below.
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This is my first time actually working on a phone, but from what I assume, they look like some kind of spring based switches that will sever very important connections if the phone isn't completely put back together, with the case holding these raised parts down to complete a circuit.
I'm not sure if that's my problem, or if I somehow managed to screw up something a lot more important.
Can anyone at all shed some light on this?
Edit: Another thought just occurred, would I be able to use my UH-OH protection for this, even though technically speaking I'm the one that caused it to become completely non functional by opening it and attempting repairs on my own? Should I drop the thing in a bucket of water for a while first to claim UH-OH?

Need advice, change screen or ditch the phone?

Hey guys. I bought my Z5P on dec 23. It had a broken screen, i replaced the screen early in January and everything was great.
Then in early February the screen would get vertical lines at times, suddenly appearing then randomly disappear after 10 seconds all the way up to 8 hours later. The screen would randomly become quite warm/hot a couple of millimeters above the on screen buttons, aswell as heat up the entire phone randomly while in standby for some reason.
On Feb. 10 the lines came to stay, they are now constantly there in darker images as well as constantly sometimes in all scenarios. The 3.5mm port is also buggy and don't work if i move (I know about the software issue, this is hardware related).
So, i'm faced with exchanging the screen again for 60-70$ or change screen and frame in one for 90$ as well as the 3.5mm. Should i just throw in a new screen or will the problems likely reappear?
I did the previous swap myself, and cant find anything wrong with the install. The screen may sit a tad bit deeper in the frame now, the plastic edges rise above the screen on both sides. Screen appears to be OEM, same quality as original in all aspects until it failed. The phone has obviously been tampered with before i bought it, its missing 1 plastic cover over the charging port so i propped that up with a plastic piece as well.
Anyone with any experience with these kinds of problems on this or other Sony phones would be greatly appreciated!
Thanks!
For some reason i clicked the wrong button on log in and posted with my google user.
Here is a image showing my problem on a different phone.
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https://i.ytimg.com/vi/3SQ2FcJO9yQ/maxresdefault.jpg
since you bought it with broken screen, the scientific question for you to be asked back then was
1. how did it got broken? dropped from height ? heavy object dropped on it.... in either case....
2. what else may have had got damaged inside?
My sister had SAMSUNG s4 and she dropped it , it hit on the floor and lines/bar started appearing after a while! later the screen went blank... we replaced the screen and it worked only few hours and went blank again! ,,, finally the technician told us that processor or graphic chip may also got damaged or affected so replacing chip is not possible unless you change the mother board! (which will cost $400 with labour charges )
long story short! we gave up on that phone! when the market is saturated with variety of good hardware on competitive prices...

M8 Top Speaker / Earpiece Hardware Failure

Hi Team XDA,
My first post... hope it's in the correct board, please be gentle ?
I've just replaced the near-dead battery in my M8. The amount of tape and glue surprised me, but I got there in the end with a heat gun, razor blade and spudger, oh and a new display after the original cracked on the way out. It's been a learning process!
All went back together nicely and my M8 now holds a good charge.
The problem:
No audio at all via the top (earpiece) speaker. As a workaround I can select speaker phone which uses the bottom speaker, but that's not ideal.
Solutions tried so far:
Factory reset.
New speaker installed. I struggled to work out which way round this went, after foolishly failing to note the orientation when I removed it, but think I've got it correctly aligned.
Suspected issue:
When I first opened the case, one of the small gold spring contacts (earthing fingers?) fell out.
I can see where this has come from. It's from the daughterboard, on the opposite side, but close to where the speaker makes contact. In the picture below it's the left-right mounted gold contact on the right side of the board, just above the square hole.
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Another photo showing the reverse side of the PCB, with the speaker contact points top left, either side of the 2 cutouts.
Photo of replacement speaker.
I'm thinking of re-attaching the gold spring contact with conductive epoxy. If that's doesn't work, I was going to try another new speaker as they're fairly cheap and easy to come by.
Any thoughts from you guys? Any suggestions greatly received, thanks.
New speaker fitted, spring / earth contact reattached.
Both channels working... until I put the metal case back on, then the fault returned, no left (top) audio. Opened up again, can't get the top speaker to work.
I tried a voice call using the hands free set that came with the phone. Detects ok when plugged in, but no mic function, the other side can't hear me.
In to the "spares" drawer it goes.

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