Text message notifications disappearing - Google Pixel 2 XL Questions & Answers

For the last week or so I've noticed that when I get a text, I get the preview pop up of the text, and then it disappears - along with the notification of the text. It will either disappear immediately or soon after. Sometimes if I have multiple text notifications - and I touch one - the rest will disappear. It also removes the 'unread' badge count on my Nova Launcher bar. This has never happened before, and I'm unsure what could be happening now to cause it. I normally use Textra, but I switched to Android Messages to see if it was an app error but the same thing continued.
I was aware of the Oreo issue where text messages weren't being received, but I'm definitely receiving them. I'm on a Pixel 2 XL now, but this was happening with my Pixel XL last week also. I've tried turning off the battery optimization in case it was acting funky, but that hasn't changed anything. Any ideas?

I am having the same issue. I'm on a Verizon Pixel 2 XL. I get a text, the notification starts to play and then cuts off, not showing an unread notification. I'm getting the text, if I go into Textra it shows the new message, its just marked as read.
Coincidentally, I'm also having an occasional issue where my screen won't wake up and I have to reboot the phone to get the screen to turn back on. Haven't seen anyone having that issue yet either.

I have noticed the same thing on my Nexus 6. I haven't noticed an update to the messages app that corresponds to when this started, but the android wear app updated around the same time, so I was curious if it had something to do with that.
---------- Post added at 09:02 AM ---------- Previous post was at 08:48 AM ----------
I just uninstalled the wear app and my notifications don't disappear any more. Unfortunately, I can't use my watch now

Messages notifications are disappearing on my Pixel 2 (non-XL) also. Sometimes they disappear so quickly that I don't even get the partial sound, just a short vibration from the phone.
I also have a Wear device. Haven't tried removing the Wear app, because all other notifications are working correctly, and I depend on them much more than the occasional text I receive these days.

I'm getting this on my Galaxy S8 as well; I was finally able to track this back to the Android Wear app, but as I haven't told it to silence notifications on my phone when connected to my watch, I'm not sure exactly what is causing this bug...
Sent from my Galaxy S8 using XDA Labs

benmeroff said:
I'm getting this on my Galaxy S8 as well; I was finally able to track this back to the Android Wear app, but as I haven't told it to silence notifications on my phone when connected to my watch, I'm not sure exactly what is causing this bug...
Sent from my Galaxy S8 using XDA Labs
Click to expand...
Click to collapse
I just noticed that I'm having this problem as well after a few people asked me why I hadn't responded to their texts. I'm sure this used to work fine. Maybe it was broken in a recent update of messages?
Good catch tracking it to Wear. I have figured out the following:
If the watch is on, the text notification gets "eaten up" by the watch and does not show on the phone
If the watch is off, the notification does remain on the phone
If the watch is on but I set it to ignore the "Messages" app notifications, the message shows on the phone
This is pretty annoying as I do like getting notifications on the watch, but of course I don't want them to disappear from the phone. It seems like for the moment, I have to choose between one device or the other.
I opened a bug report at https://issuetracker.google.com/issues/70808796

So I actually think I may have figured out what's happening on my end but still don't know exactly why... I had AT&T NumberSync enabled for my LG Watch Urbane 2nd Edition, and after disabling that all my text notifications persist like they used to; basically my watch now functions tethered to my phone through a traditional Android Wear connection and will only get notifications once "passed on" from my phone, versus catching the texts via the AT&T network directly with NumberSync.
Sent from my Galaxy S8 using XDA Labs

I have the issue on Nexus 6 and Android wear also. Any solutions to keep both going?

In the Wear app on the phone check to see if "Silence phone while wearing watch" is enabled.

benmeroff said:
So I actually think I may have figured out what's happening on my end but still don't know exactly why... I had AT&T NumberSync enabled for my LG Watch Urbane 2nd Edition, and after disabling that all my text notifications persist like they used to; basically my watch now functions tethered to my phone through a traditional Android Wear connection and will only get notifications once "passed on" from my phone, versus catching the texts via the AT&T network directly with NumberSync.
Sent from my Galaxy S8 using XDA Labs
Click to expand...
Click to collapse
You are a genius! Thanks. This solved my problem (although I think the underlying issue might be different since you are on AT&T).
The winning combo for me (I'm using T-Mobile with "DIGITS with Paired Data") is:
On the watch, settings --> connectivity --> cellular --> advanced --> watch shares number with phone --> calls: on, text messages: off
On the watch, settings --> apps & notifications --> app notifications --> show all --> messages --> off
Since TMo already handles having the watch SIM share my main SIM's number on the network side, there's no need to tell the watch about this. I've confirmed that the following work:
Incoming texts appear (and stay in the notifications) on the phone and watch
I can reply to texts from either device and the "from" number is correct (my main number)
I do not get duplicate notifications on the watch (the watch's messages app's notifications are disabled)
I can place a call from the watch and the correct "from" number appears on caller ID
I can receive a call placed to my main number on either the phone or the watch

Related

Lollipop issues

notifications DOESN'T WORK on 3rd party watch faces(not even the vibration) have you noticed that bug too?
EDIT: it seems no one notification is sent on the watch... WTF?
I'm getting notes from yahoo email just fine:good:Which face are you using?
Got notifications like I always did.
Using Specialized right now.
Check to see if you accidentally turned notifications off on the watch.
Sent from my SM-G900P using XDA Free mobile app
Yup notifications for me no longer work at all ......
Maybe is related to whatsapp? When the watch is on a 3rd party watch faces like shadow clock, ustwo and it is locked on transflective screen mode, I didn't get the visual card notification on the screen. Erased the data and Chace and now 1st party watch faces works but the unofficial ones, didn't notify me with cards (now only vibration works). I received only whatsapp messages so, maybe it's whatsapp.
EDIT: not even Google now cards works.
So I unpaired ..reset watch completely and then notifications started happening ..Odd but I am back in business
Have you noticed disconnection/reconnection problems ?
If my SW3 it out of my phone's bluetooth aera, it's automatically disconnected.
When i'm back close to my phone, reconnection isn't always automatic.
Android Wear on my phone is in status "connecting".... but won't connect to the SW3.
I must go in Android Wear, choose disconnect... then connect.
Is there :
- a widget for Android showing the connexion status between SW3 and phone ?
- A widget for switching connection to easily disconnect/reconnect
dougi83 said:
Have you noticed disconnection/reconnection problems ?
If my SW3 it out of my phone's bluetooth aera, it's automatically disconnected.
When i'm back close to my phone, reconnection isn't always automatic.
Android Wear on my phone is in status "connecting".... but won't connect to the SW3.
I must go in Android Wear, choose disconnect... then connect.
Is there :
- a widget for Android showing the connexion status between SW3 and phone ?
- A widget for switching connection to easily disconnect/reconnect
Click to expand...
Click to collapse
Make sure your android wear app is up to date
Not find this issue so far. Notifications are always arrived at watch before I noticed them
I am having trouble only with notifications from Facebook Messenger, which do not work on any watchface.
All other notifications from Whatsapp, hangouts, gmail work anytime.
Was this issue fixed?

Phone Notification Delay

Is anyone else having a delay in phone notification? By the time my watch starts vibrating to notify me of a phonecall I have already missed the call on my phone. That's irritating. One of the reasons I got the watch was to let me know when my phone starts ringing. My emails and texts seem to be notifying me just fine. It's just the phone notification.
Ideas?
I have only a small delay like 0,5s. So I think this is not normal. Are you connected by bluetooth or maybe by wifi?
I'm connected by BT. Like i mentioned all of my other notifications are working just fine. It's just the phone notification. I wiped my watch and reloaded everything so i am waiting to see if that fixed anything.
zumstin said:
I'm connected by BT. Like i mentioned all of my other notifications are working just fine. It's just the phone notification. I wiped my watch and reloaded everything so i am waiting to see if that fixed anything.
Click to expand...
Click to collapse
Update: It did not work. Sigh...
zumstin said:
Is anyone else having a delay in phone notification? By the time my watch starts vibrating to notify me of a phonecall I have already missed the call on my phone. That's irritating. One of the reasons I got the watch was to let me know when my phone starts ringing. My emails and texts seem to be notifying me just fine. It's just the phone notification.
Ideas?
Click to expand...
Click to collapse
I have this at times, though not always. I also get it where after I answer the call it continues to vibrate on my watch. hangouts messages do take a few seconds to push to the watch though. that said, this behavior has been consistent with my zenwatch, smartwatch 3 and my hwatch so I think it's just inherent in the platform
kellybrf said:
I have this at times, though not always. I also get it where after I answer the call it continues to vibrate on my watch. hangouts messages do take a few seconds to push to the watch though. that said, this behavior has been consistent with my zenwatch, smartwatch 3 and my hwatch so I think it's just inherent in the platform
Click to expand...
Click to collapse
Same here.
I just tested a call and it was about .5 to 1.0 seconds which is considered very good by my taste. But I did notice SMS and Hangouts does take a few seconds.
Maybe they set the priority like that on purpose.
Same problem for me...
zumstin said:
Is anyone else having a delay in phone notification? By the time my watch starts vibrating to notify me of a phonecall I have already missed the call on my phone. That's irritating. One of the reasons I got the watch was to let me know when my phone starts ringing. My emails and texts seem to be notifying me just fine. It's just the phone notification.
Ideas?
Click to expand...
Click to collapse
I am experiencing the same exact problem with my Nexus 6P - no amount of resetting seems to have fixed the problem. This has been extremely frustrating.
Anyone else figure this out without having to warranty the watch. Mine is a good 3 seconds behind with a Nexus 6. The call can go to voicemail before the watch vibrates.
uniqueflips said:
Anyone else figure this out without having to warranty the watch. Mine is a good 3 seconds behind with a Nexus 6. The call can go to voicemail before the watch vibrates.
Click to expand...
Click to collapse
I'm hoping with the new update to Wear announced today that it will fix the delay. Hoping....
uniqueflips said:
Anyone else figure this out without having to warranty the watch. Mine is a good 3 seconds behind with a Nexus 6. The call can go to voicemail before the watch vibrates.
Click to expand...
Click to collapse
it has nothing to do with the watch, I've got a sw3 as well that behaves the same with my 6p. previously I had a zenwatch, and it had the same delay with my n6 and later the 6p
I believe it's the android wear app itself. If you can find the AW 1.3 apk from apkmirror or the like, you should see a difference. Hopefully the new OS update will help alleviate the issue.
Same here with HW Watch Active. Phone get instant Message since Doze Settings on Marshmallow were edited, Watch still delayed...
I am having problems as well. Sometimes I would get notifications on my watch, other times the notifications would be delayed. I just tried and I am not even getting calls to my watch. I had to perform a factory restart twice now in order to get it to work. Why is that? I have a Huawei watch sync with a Huawei Mate 9. I would figure they both should work seamlessly.
any advice would be appreciated
rimz808 said:
I am having problems as well. Sometimes I would get notifications on my watch, other times the notifications would be delayed. I just tried and I am not even getting calls to my watch. I had to perform a factory restart twice now in order to get it to work. Why is that? I have a Huawei watch sync with a Huawei Mate 9. I would figure they both should work seamlessly.
any advice would be appreciated
Click to expand...
Click to collapse
Did you find a solution? I am experiencing the same issue, the incoming calls are not working and I also cant therefore receive calls directly on the watch. I am using an updated Huawei Watch with the HTC One M8, which is also updated to Android 6.0, with the latest version of Android Wear.
Cheers
Badelhas said:
Did you find a solution? I am experiencing the same issue, the incoming calls are not working and I also cant therefore receive calls directly on the watch. I am using an updated Huawei Watch with the HTC One M8, which is also updated to Android 6.0, with the latest version of Android Wear.
Cheers
Click to expand...
Click to collapse
The incoming calls seem to have fixed itself. However, what really solved the issue was that I had to make sure, on my Huawei phone, Android wear was set to close after the screen lock. I made sure that Android wear was always running in the background. Not sure if there is a similar setting on the HTC One M8, but making sure android wear was not in any power saving mode solved the problem for me.
Hope it help,
rimz808 said:
The incoming calls seem to have fixed itself. However, what really solved the issue was that I had to make sure, on my Huawei phone, Android wear was set to close after the screen lock. I made sure that Android wear was always running in the background. Not sure if there is a similar setting on the HTC One M8, but making sure android wear was not in any power saving mode solved the problem for me.
Hope it help,
Click to expand...
Click to collapse
I fixed the issue with a "wipe partition cache" procedure. Thanks

Marshmallow also killed TEXT bluetooth connectivity to my car!

Uggh!
So, I thought the extent of the Bluetooth problem I was having after Lollipop-->Marshmallow update of my G3 (D851) was that artist/media info wasn't displaying properly on the car's screen. (see here for link to this problem)
Now I've noticed that when the phone gets a sms/mms text, the car doesn't notify me anymore and offer to read it. The artist info thing was a minor hiccup, but the car not doing hands-free text stuff is a critical fail.
The phone receives the text and does the usual notifications on the phone itself, but it's not apparently notifying the car. I've unpaired/repaired several times, checked the Bluetooth settings on both sides, and everything is set correctly.
Any ideas how to trouble-shoot this?
Thanks
So, I booted into safe mode. Sent a text from another phone to it, and the default messaging app did push through a notification to the car.
Rebooted normally and still had the problem. Then switched default messaging app away from my google Messages and then back on. After this the messages seem to be going to the car now. Odd.
Confirming this seems to be fine now. Not sure why the toggle back and forth was needed but it fixed it for me.
Sent from my LG-D851 using Tapatalk

Passing Notifications to Smart Watch

I'm having problems getting the P2XL to pass notifications to my Huawei watch.
Phone calls are no problem, phone battery display, weather, steps etc all work fine.
I just don't get message notifications. I've tried using the stock app and Textra but neither works.
Facebook Messenger even works...
edit: I just noticed I also don't get notifications from GMail app.
I've gone in and disabled battery optimisation for Android Wear, allowed every imaginable notification permission but it still won't pass message notifications.
My old Pixel XL was great for this. It worked absolutely every time.
bjm374 said:
I'm having problems getting the P2XL to pass notifications to my Huawei watch.
Phone calls are no problem, phone battery display, weather, steps etc all work fine.
I just don't get message notifications. I've tried using the stock app and Textra but neither works.
Facebook Messenger even works...
edit: I just noticed I also don't get notifications from GMail app.
I've gone in and disabled battery optimisation for Android Wear, allowed every imaginable notification permission but it still won't pass message notifications.
My old Pixel XL was great for this. It worked absolutely every time.
Click to expand...
Click to collapse
Similar boat here. Moto 360 v2. I use an app called Feel The Wear to give me a long vibration for texts which I get but no message on my watch. Not sure about Gmail notifications but don't remember getting a buzz or card on my watch.
Sent from my Nexus 9 using Tapatalk
probably not much help but i have a garmin fenix 3 hr and i get all notifications just fine.
could it be a permissions issue? i was prompted to give permissions when i connected the watch the first time.
I had the same issue with my Huawei watch. I had to forget the watch in the phone Bluetooth, clear app data on android wear, uninstall android wear, then re-install android wear and use it to set the watch up again. I did not have to reset the watch. After that notifications worked.
byproxy said:
probably not much help but i have a garmin fenix 3 hr and i get all notifications just fine.
could it be a permissions issue? i was prompted to give permissions when i connected the watch the first time.
Click to expand...
Click to collapse
I was prompted for permission when I connected first time too, but... that was before the watch upgraded to Android 2.5
Count me in. I have the Pixel 2 XL and the Moto 360 gen 2. All was working fine except I would stop getting notifications randomly, but rebooting the watch would fix it (even though I turn the watch off most nights until I need to charge it, so it was being rebooted normally already).
Now the last 3 days no notifications. Reboots don't help at all.
When this happens, like the original post said, the watch is still connected, I get battery stats, it shows when audio plays, shows incoming phones calls, just no app notifications like text or gmail.
The only thing left to do is disconnect and reset. I'm still on the Sep 5th security update. I have the Nov security update notification, maybe I'll do that today and see if it helps at all.
By any chance have you NOT downloaded the actual app on your watch? I thought I had a problem too, with Feel the Wear, but then realized I hadn't downloaded the Feel the Wear app on my watch. As soon as I did, everything worked. This is with Android Wear 2 on a moto 360 sport.
Sent from my Pixel 2 XL using XDA Premium HD app
byproxy said:
probably not much help but i have a garmin fenix 3 hr and i get all notifications just fine.
could it be a permissions issue? i was prompted to give permissions when i connected the watch the first time.
Click to expand...
Click to collapse
I have a Samsung Gear S3 and it works perfect as well.
Make sure Android messages is installed on ur watch,this application is related to some of the missing notifications.

Do not disturb failing

Pixel 2XL, Bought from Google UK running on EE.
For the passed week do not disturb is just not working at all on my phone, either when I turn it on manually or when my rule kicks in.
Notifications don't pop up on the screen like I have always had set up, but every single notification pings the phone. Instagram likes, Strava, WhatsApp and messages, the lot all make a noise on full volume regardless of the do not disturb.
Oddly, every notification makes the same noise while on DND, none of the app specific sounds you'd expect.
Any ideas? Partner has an identical phone and works as it should.
Narom88 said:
Pixel 2XL, Bought from Google UK running on EE.
For the passed week do not disturb is just not working at all on my phone, either when I turn it on manually or when my rule kicks in.
Notifications don't pop up on the screen like I have always had set up, but every single notification pings the phone. Instagram likes, Strava, WhatsApp and messages, the lot all make a noise on full volume regardless of the do not disturb.
Oddly, every notification makes the same noise while on DND, none of the app specific sounds you'd expect.
Any ideas? Partner has an identical phone and works as it should.
Click to expand...
Click to collapse
You have a screenshot of your Do Not Disturb settings? I know once in a while, I've had times when it clears and defaults to sounds on. I think it's usually after an update.
Sent from my Pixel 2 XL using Tapatalk
It's an issue that has existed since March or April update. Saw a few posts about it, myself facing the same problem. It's really trial and error now to get DnD working properly
I've had the same problem on and off for the past few months. Usually setting it manually always works for me. It's just the auto rules aren't activating. I haven't noticed any difference in the notification sounds.

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