Hello everyone, I have a Moto Z play xt1635-02
The last day of vacation and after having taken 1500 photos (I do not backup in google cloud photos) the display of my motorcycle z play on the inside was broken by excessive pressure.
The phone remained with the black screen, but the commands responded because I heard sounds of screen lock activation.
In desperation, turn off the phone and when I wanted to enter the pincode intuiting the place on the screen to connect to the PC and backup the content, the phone did not respond. Do this process several times and turn it off several times as well.
There was no way to have done factory reset through the download menu since I had no way to do it without seeing the screen.
Today after changing the display, the phone appeared factory reset, so it was put into airplane mode and did not install applications.
I lost all my photos and I would like to know if there is any way to recover them.
1) I understand that the first thing I should do is Unlock Bootloader
2) Then root the phone (I would like to know what you recommend)
I listen to suggestions and thank you very much !!!
If there could be any possibility to restore the data, you should not unlock bootloader, as this clears all data. It is important to have the bootloader unlocked before any problem occurs to have more possibilities. But if you haven't, search other ways first.
Forced encryption + trim = no go, sadly. Wipe re-encrypts the device making all the previous data unreadable and unrecoverable.
Related
I've been trying to find the right information but struggling. I am having my Desire exchanged for a new one as mine has a minor fault. T-mobile have been great in getting this exchanged.
My issue is that I want to be able to store all my information somewhere first and I think I know how to do that on to the SD card.
My more important issue is to be able to delete all the information from the phone after my backup so things like my facebook details, gmail and everything else is deleted. Will a HARD reset do this and how do I do that? Is there a different way to perform a full reset to ensure everything is gone?
|Thanks...
Factory restore/hard reset, and then you'll need to format the SD card (or remove everything on it)
Turning automatic backup on:
1. From the Home screen, press MENU, and then tap Settings.
2. Scroll down the screen, and then tap Privacy > Back up my data & settings.
3. Select or clear the Back up my data & settings check box to turn automatic backup on or off.
After you do a factory reset, your phone will restart and let you restore the saved data and settings in your storage card back to your phone.
Your phone backs up the following types of data and settings whenever there are new additions or changes:
* Text and multimedia messages
* Settings in the Messages application
* Web bookmarks
* Keyboard dictionary
* Settings in your phone that fall under these categories:
o Wireless & networks
o Sound & display
o Location
o Applications
o Date & time
o Language & keyboard - only the Locale setting
Performing a factory reset (hard reset):
This returns your phone to the state it was in before the first time you turned it on (factory settings).
Note: Factory reset will not remove the data and files that are in your phone’s microSD card.
This will permanently delete all your data and customized settings, and will also remove any applications you've downloaded and installed. Be sure to back up any data and files you want to keep before you do a factory reset.
Performing a factory reset via settings:
The most convenient way to do a factory reset is via the phone settings.
1. From the Home screen, press MENU and then tap Settings.
2. Scroll down the screen and then tap Privacy > Factory data reset.
3. On the Factory data reset screen, tap Reset phone, and then tap Erase everything.
Performing a factory reset using phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button..
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
4. Press VOLUME UP to start the factory reset.
perfect - thanks for the information in detail. Really appreciate the help...
Bandare said:
perfect - thanks for the information in detail. Really appreciate the help...
Click to expand...
Click to collapse
No problem at all
Out of interest and as there have been few negatives about this phone, what was the fault you are exchanging for?
Thanks
Out of interest and as there have been few negatives about this phone, what was the fault you are exchanging for?
Thanks
I rang them up to say the battery life was absolutely dreadful. They said give it a few days to see if building up the charge for a few days combined with the "new phone and let's play with all the new features" syndrome settled the battery life. It hasn't and they suggested either sending a second battery or exchanging the phone. I went for the exchange....
Apart from that, the phone has been absolutely brilliant. Really pleased with almost everything. My only two hmmm's have been that skype don't do their own app for Android and that the F1 app for the iphone isn't available on android (despite its $29 cost!!!)
Thanks. I'll be real interested to learn if the exchange phone improves your bettery life - be sure to let us know!
I bought a HTC desire from Virgin mobile uk which uses t-mobiles network. I had problems with the browser force closing where it started and then quit. I spoke to HTC and then was advised to perform a hard reset using recovery mode. I put the phone in recovery and then immediately got a phone picture with the exclamation mark... i had to remove the battery and tried it again. same problem.
I have found that the second phone i had did exactly the same when i tried to put it in recovery mode..ouch
I'm going to do the backup first so I hope I'll have the info saved..... that's a weird problem you have.
I will let you know how I get on with the replacement but it will have to be when I get back from OZ......
I was hoping to find a pay as you go sim card to put in but my phone is locked to tMobile and also it seems in Australia their data plans are just not there yet...
Hello,
I followed the procedure to unlock my SIM, http://forum.xda-developers.com/showthread.php?t=2718150 , but when I reboot the phone, the screen locks after about 30 secs and asks for a password, which I don't have.
So far, I've restored a few different backups, but in all cases the phone screen still locks after 30 secs. I've also tried a factory reset & still no success.
I installed Google Play Edition & all is okay (no screen lock), however when I again restore to any of my previous back-ups, I get the screen lock again ?
I've also tried most of the methods for deleting the screen lock password in this posting, http://forum.xda-developers.com/show....php?t=2620456
, but none of these methods work & when I check for the screen lock 'password.key' with root explorer I can't find it ?
Does anyone know what's happening here ?
I'm thinking of wiping the internal phone storage (to erase whatever is creating the screen lock) & then trying a restore again - is this advisable ?
Any suggestions would be appreciated.
Thanks
Guys,
I done goofed.
Allowed the young one to play with the tablet, lo and behold, the fingerprint scanner was "gone" and the tablet was requesting the alternate password, which I'm ashamed to say I have no Idea what it is.
I've tried to access the tablet with Android Device Manager, which gives me 3 options, RING - BLOCK - ERASE
After researching, I read that clicking on block and setting up a password there would work, but it doesn't. It just gives me a message saying that "Since google has verified that a screen lock is already set, the password that you entered won’t be needed"
There's no samsung account set.
While I know I could do a factory reset, It would be sad to lose some of the photos and files on the device.
Crazy ideas to help this fool here?
cheers,
Dan
factory reset wont delete your photos and files. it just delete system related data/install apps. unless you format your internal drive.
Hmm I thought that could be the case, but the only way I can do as reset now is going into that special mode by pressing power, home, volume buttons when the tablet is off right?
Won't the option I find there more drastic that a regular factory reset?
I haven't tried yet because I was hopeful for another solution :/
No other option available, would be terrible if there was (security bug!) Just do a factory reset in recovery mode, never got my personal files deleted that way, even Bluetooth downloads and old app folders stayed there
[HELP] "Android system has sttoped working" loop 2 seconds, unable to use screen.
Hello,
Lg g3 (Telefónica / Movistar branded Spanish carrier)
Bought in Jul 2014.
Weeks having reset problems, one day, on a reset, got the msg "Android system stopped working", close, 2 seconds, again same msg, I can't use ths screen to avoid it, just to close the msg window, neither to browse options in those 2 seconds in each loop. I can only use the turn on/off buton, so, when I reset, same stuff again..
I tried to use Recovery Mode (vol-) and I just get the option to restore and WIPE ALL INFO (even files, pics, etc..)... no more options
Tried Lg Suite + Download mode (I can enter in download mode) but the software don't recognice the device.... using original cable,
I need the stuff inside, don't care about the phone thou, will get a new one, but I really need the info inside (no SD, the info inside the internal storage).
Any help?
If you turn off the device, hold down power and volume down. Release them when the lg logo shows then immediately press them again you should get to a factory reset screen. Try performing a factory reset, this will not wipe your files, just all apps and app data
Hi,
thanks for the answer.
that was my first hint, but, as you can see ( imgur.com/ d31OXJi) that menu option says "Delete all user data (including LG and carrier apps) and reset all settings?"..
I do belive this is warning me about wipe all my data including pics, videos, contacts, etc...
Are you 100% sure that wthis will not wipe the entire information?¿
Thanks...
BUMP!
Can anyone help me or confirm us if I do the vol down restart to factory will wipe my pics away??
Thanks...
Really? Noone ever have restored the phone using this option on a g3 to know if the pics will be deleted or not? amazing...
Model: SM-S908U1 Unlocked
Hello so to start off I want to say this is entirely my fault for not backing up my phone before installing this beta.
Story:
So today I tried to create a secure folder and while it was creating the secure folder my phone shut down after rebooting I cannot get into my phone every time I enter the password it just freezes and reboots. I can see my data is still all there because I am still receiving app notifications. How would I go about fixing this as I cannot factory wipe the phone because of fear of loosing my accounts tied to 2fa.
What I have tried so far:
- Using Samsung's find my phone feature to remove the screen lock (The phone randomly reboots multiple times and the screen lock is not removed.)
- Wiping system cache
- ADB does not detect the device as it is locked so there is not much I can do with that.
Other notes:
I have used oden in the past but I cannot find the right software for my model to attempt to re flash. (SM-S908U1 Unlocked)