Pixel 2 XL not charging with low power connections. - Google Pixel 2 XL Questions & Answers

My Pixel XL would change with older USB ports and my portable battery. It would show that it was slow charging but it would charge.
The Pixel 2 XL shows a charging icon (nothing about being slow) but it will not charge the battery. Hours later the battery percentage actually goes down a little.
Only charging from the wall seems to work.

seeing this with chargers that are 1A and lower - haven't tested between 1A and 2A yet
3A and above (stock charger) is fine

https://photos.app.goo.gl/RON15TSuM74mPtvq1
Well I’m testing it out with two Pixel 2 XLs this morning because of staining issue on the first one and the dead touch edge this which I guess will be fixed in an update but they sent me a new one anyway.
So:
The new Pixel 2 XL has less stain marks on the white back.
The screen still turns blue as I ever so slightly tilt it but screen is whiter when dead on as the old one is a little peach-ish. That is with both screens at the same brightness and with the same color profile.
The new Pixel 2 XL is also charging with the same portable Duracell charger that the old one can’t use. Even over night with the charging icon on the old Pixel 2 XL would not charge and the Duracell charger would still showed full like nothing happened.
I’d just get my money back if they did not have my (in perfect condition) Pixel XL for trade in that they still have not processed yet and I can’t wait to see if I’m one of the ones they try rob by saying it was not reset or not as described etc.

Got this from good old off-shore support.
Furthermore, please note that it's recommended to use the original charger that was supplied with the phone for best results. Also, the 3rd party chargers may cause damages to your device.

The USB cables and chargers seem ok. They all work with my Nexus and Pixel XL and they work with the replacement Pixel 2 XL. I was just wondering if that was yet another known issue?
I’ll be sending the older Pixel 2 XL back as soon as I move everything over to the new one. While they both have poor touch sensitivity at the edge of the screen at least the new one will charge from low amp USB ports. As Google has my old Pixel XL I don’t have an option.
Will the poor touch response at the edges be fixed in firmware? Some on-line are saying it will be but I just got the 8.1 update and its still hard to use keys and buttons at the very edge of the screen.
I kinda wish I could just get my old Pixel (1) XL back. Google and LG really let us down this time.

I noticed this when I tried to charge my Pixel 2XL in my car using a micro USB to C adapter, which worked fine with my Nexus 6P. However, using a USB C to A works fine. Doesn't charge quite as fast as using original, but it's pretty good. Same with my portable charger. Luckily I won't have to use it often, but now I know I can, without having to buy a new charger.

can we get this to XDA or AP so this can be investigated properly?
if we can't use any old portable battery chargers or plug into our auto via USB and charge this is a serious issue

Related

Wireless charging adapter blocked?

Maybe a noob question here, but I was hoping to get wireless charging on my 2XL with a Nilken USB-C adapter. Works great on my N6P, but on the Pixel 2XL I get no charge. It registers as charging, but the battery % never goes up, even after an hour+. Is there an obvious reason why? I can't find any info anywhere.
Suggestions on getting wireless charging working?
Can't wirelessly charge a phone with a metal backing
If you really need wireless charging, there are USB-C pads that you mount inside a case. Check Amazon
Sent from my Pixel XL using Tapatalk
abuttino said:
Can't wirelessly charge a phone with a metal backing
If you really need wireless charging, there are USB-C pads that you mount inside a case. Check Amazon
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
That is my point. I bought a Nilken USB-C wireless charging adapter for my Pixel 2 XL. It works on my Nexus 6P fine, but won't charge my 2XL. Seems weird to me.
This is what I'm using:
https://www.amazon.com/gp/product/B06Y5FDXD4/ref=oh_aui_search_detailpage?ie=UTF8&psc=1
My Pixel 2 XL will only charge with my old Pixel XL or the new one that was shipped with the phone. Even my car charger won't charge up the new pixel. I get the charging icon in the display but it always stays at the same charge?
Maybe your in the same boat as I am in?
That it will only charge with the Pixel chargers (old or new)?
Anyone else having this issue??
That link is for the short version. I'd think being the XL you'd want the long version.
That would suck. I need to be able to charge the phone while using it for navigation for long-distance road trips.
ewizzle78 said:
That is my point. I bought a Nilken USB-C wireless charging adapter for my Pixel 2 XL. It works on my Nexus 6P fine, but won't charge my 2XL. Seems weird to me.
This is what I'm using:
https://www.amazon.com/gp/product/B06Y5FDXD4/ref=oh_aui_search_detailpage?ie=UTF8&psc=1
Click to expand...
Click to collapse
That's the exact adapter I used for my Pixel XL and my wife's Pixel. We quit using them because quick charging is sooo much faster.
murphdsurf said:
My Pixel 2 XL will only charge with my old Pixel XL or the new one that was shipped with the phone. Even my car charger won't charge up the new pixel. I get the charging icon in the display but it always stays at the same charge?
Maybe your in the same boat as I am in?
That it will only charge with the Pixel chargers (old or new)?
Anyone else having this issue??
Click to expand...
Click to collapse
Wow, that sucks! Ive been using my Samsung charger without any issues, and I double checked my off brand car charger and it was working fine. Charging normal as far as I can tell. If you can't charge with normal chargers, might want to RMA...
murphdsurf said:
My Pixel 2 XL will only charge with my old Pixel XL or the new one that was shipped with the phone. Even my car charger won't charge up the new pixel. I get the charging icon in the display but it always stays at the same charge?
Maybe your in the same boat as I am in?
That it will only charge with the Pixel chargers (old or new)?
Anyone else having this issue??
Click to expand...
Click to collapse
I tried charging last night with a standard low amp iPhone charger and I didn't get any charge at all, even though the charge light was on. Seems the Pixel 2 XL wont charge with low amp chargers? I was able to charge on a high amp car charger. Try that maybe?
That's what I thought, thankfully I have 2 pixel chargers now, (1 from my old Pixel XL and the new one)
Another note:
Had to RMA my brand new Pixel 2 XL as phone calls could only be heard from the speaker not the earpiece itself. I thought we had fixed this issue previously when I called into Google Support and we wiped the phone thus fixing the no sound issue but I noticed this past Saturday that it came back!
New phone should be here Tuesday or Wednesday.
Don't think the Pixel 2 launch this year was as smooth as Google would have liked!
It charges me with the turbo charger from the N6 as well as 2 port charger I have in my truck. It just says charging, not slowly or rapidly... The 2 port quick charger was for the N6.
A wireless charging coil that works with this phone would be great. I am somewhat invested into qi technology with the cradle in the truck and the stand on the night stand.
Larzzzz82 said:
It charges me with the turbo charger from the N6 as well as 2 port charger I have in my truck. It just says charging, not slowly or rapidly... The 2 port quick charger was for the N6.
A wireless charging coil that works with this phone would be great. I am somewhat invested into qi technology with the cradle in the truck and the stand on the night stand.
Click to expand...
Click to collapse
Seems like because the qi adapters are not fast charging, and the Pixel 2 doesn't seem to charge at all with low power chargers, wireless charging might not be an option yet. Inwas hoping too! Awesome to just thrown the phone on the cradle at night and no wires to f with. Maybe another battery case manufacturer will make a battery case with wireless charging again.
ewizzle78 said:
That is my point. I bought a Nilken USB-C wireless charging adapter for my Pixel 2 XL. It works on my Nexus 6P fine, but won't charge my 2XL. Seems weird to me.
This is what I'm using:
https://www.amazon.com/gp/product/B06Y5FDXD4/ref=oh_aui_search_detailpage?ie=UTF8&psc=1
Click to expand...
Click to collapse
I have the same wireless add-on and it used to work brilliantly on my OG Pixel, but you are correct - I can't get it to work with my 2 XL. Like yours, it says "charging" but the percentage doesn't move overnight. Interestingly, I don't think it reduces in power either (I haven't been paying close attention, but I'm pretty sure I've woken up to the same % each morning that I fell asleep to). I will try again tonight.
The short vs long version of the hardware are identical except that one is longer for when it's in a case you can center it on a flat qi base, so that won't make a difference.
Very strange. I do have a fast charging wireless charger on order that I will try when it arrives, but I'm not confident it will solve the problem.
I got this one tonight and it seems to work just fine: https://www.amazon.com/gp/product/B074SHBXC5/ref=oh_aui_detailpage_o05_s01?ie=UTF8&psc=1
steelersmb said:
I got this one tonight and it seems to work just fine: https://www.amazon.com/gp/product/B074SHBXC5/ref=oh_aui_detailpage_o05_s01?ie=UTF8&psc=1
Click to expand...
Click to collapse
Which version did you get?
Snow02 said:
Which version did you get?
Click to expand...
Click to collapse
The Type C Long Version. It should be the last one.
​
steelersmb said:
I got this one tonight and it seems to work just fine: https://www.amazon.com/gp/product/B074SHBXC5/ref=oh_aui_detailpage_o05_s01?ie=UTF8&psc=1
Click to expand...
Click to collapse
Snow02 said:
Which version did you get?
Click to expand...
Click to collapse
Interesting! I'm gonna try it just in case. Maybe the charging pad makes a difference. Which one are you using?
ewizzle78 said:
​
Interesting! I'm gonna try it just in case. Maybe the charging pad makes a difference. Which one are you using?
Click to expand...
Click to collapse
I have a Choetech T520.
steelersmb said:
I got this one tonight and it seems to work just fine: https://www.amazon.com/gp/product/B074SHBXC5/ref=oh_aui_detailpage_o05_s01?ie=UTF8&psc=1
Click to expand...
Click to collapse
Do you have a Pixel 2 or a Pixel 2 XL?
steelersmb said:
I have a Choetech T520.
Click to expand...
Click to collapse
my charger looks similar. What powder brick are you using? I have a 3 different 2a wireless charging pads, and have been using the Samsung quick charger and still can't get any juice to my Pixel 2XL. I wonder if a USBC to MicroUSB will make a difference? But I don't see why...
So curious why this doesn't work!

Wireless Charging for the Pixel 2 XL, Question

I have tried three different wireless charge receivers with my Pixel 2 XL. I get the same issue with each of them.. when trying to charge, the battery indicator drops, not raises. My charger indicates that it is charging, the phone shows charging, but it is draining the battery.
Any thoughts? Has anyone successfully added this functionality to the Pixel 2 XL?
pequeajim said:
I have tried three different wireless charge receivers with my Pixel 2 XL. I get the same issue with each of them.. when trying to charge, the battery indicator drops, not raises. My charger indicates that it is charging, the phone shows charging, but it is draining the battery.
Any thoughts? Has anyone successfully added this functionality to the Pixel 2 XL?
Click to expand...
Click to collapse
The Pixel doesn't support wireless charging natively. You'd need a new case like a Mophie to do it.
That is why I bought a wireless receiver. Same one I used on my V20. Which worked fine. It provides a charge current to the USB C plug.
https://forum.xda-developers.com/showthread.php?t=3715701

Question Regarding iOttie Easy One Touch Wireless Qi Standard Car Mount Charger

Hey,
I have the older version of the iOttie Easy One Touch Wireless Qi Standard Car Mount Charger that I used to charge my Nexus 6 with. I had no luck charging my Pixel 3 XL. I tried various micro usb cords and three different adequate car chargers. Could anyone confirm that this particular wireless mount doesn't supply enough power to charge the Pixel 3 XL?
I will also try an iPhone XS max in a few hours and report if that can charge via this mount.
Thanks :good:
Not sure if it's much help because you've almost certainly already tried but my note 8 wouldn't charge on the thing unless I adjusted the feet exactly right so it was sweet spot to sweet spot when I popped it in;even a small misalignment meant no charging. The 3 XL isn't here yet to test. One other thing, it was charging very slowly there, I'm doubtful it would have kept up while running maps and that kind of thing.
krabman said:
Not sure if it's much help because you've almost certainly already tried but my note 8 wouldn't charge on the thing unless I adjusted the feet exactly right so it was sweet spot to sweet spot when I popped it in;even a small misalignment meant no charging. The 3 XL isn't here yet to test. One other thing, it was charging very slowly there, I'm doubtful it would have kept up while running maps and that kind of thing.
Click to expand...
Click to collapse
Yeah I tried adjusting it for maybe ten minutes on both my Pixel 3 XL and iPhone S Max without either charging at all..
Sorry man, not good news for me either because I'll likely see the same result.

Pixel 3 XL - Charging Slowly - Here we go again.

When I got my Pixel 2 XL all my cable were not good enough and the phone would say Charging Slowly and not charge. Now with the Pixel 3 XL again my new cables are not good enough and it says Charging Slowly and it don’t charge. Overnight it did not charge. The same cable in the Pixel 2 XL did say Charging Slowly but went from 70-ish% to full in about an hour. What the heck man?
Have you tried using the charger and cable that came in the box with the phone? If you're using 3rd party cables I would try the OEM that shipped with the device to determine if it's a hardware issue or not.

Can my Pixel 2 XL brake chargers? Very odd story.

Hi folks something very odd happened yesterday and I'd love your views please.
I have a Pixel 2 XL that recently stopped charging overnight and turned itself off. It was plugged into non official fast charger from Amazon I'll call "charger 1". I turned it back on and it still refused to charge.
I then tried another charger (charger 2) and it also didn't charge. I then even plugged it into a laptop and Windows said there was a power surge and wasn't going to charge it.
I had also noticed an electrical smell and the phone getting hot when it was plugged in and not charging.
I am going to return it to Google but as I need a phone for my business I went out and bought a brand new Pixel 3a XL.
Now here is the strange thing. The official charger that came with my Pixel 3a XL charges my old Pixel 2 XL and also now the two chargers I used yesterday (charger 1 and 2) don't charge either phone...
It seems a remarkable coincidence both chargers 1 and 2 broke at the same time. Could my Pixel 2 XL somehow be responsible for breaking chargers? If so, then why didn't it break the charger that came with my Pixel 3a XL?
Now I don't think I can return the Pixel 2 XL to Google.
Any help appreciated! Thanks
If the charge port on the phone had a short in it, then yes you can possibly be trashing chargers.
Sent from my Pixel 2 XL using XDA Labs

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