contacts disappeared - Google Pixel 2 XL Questions & Answers

I got a text from my mom but it only showed her number. I checked a few of my other contacts and found that my dad and one of my brothers was also missing. What the hell happened and is there some way to recover these and any others that have gone missing. Those contacts are not new, they've been saved to my Google account since the G1.

Try re-syncing your google account: go to settings -> Users & Accounts -> Click on your google account -> Click on account sync -> toggle contacts back and forth

nivlac978 said:
I got a text from my mom but it only showed her number. I checked a few of my other contacts and found that my dad and one of my brothers was also missing. What the hell happened and is there some way to recover these and any others that have gone missing. Those contacts are not new, they've been saved to my Google account since the G1.
Click to expand...
Click to collapse
Seems like you are not the only one having these issues. http://www.androidpolice.com/2017/12/07/contacts-sync-breaking-devices-running-android-oreo/
POTENTIAL FIX: https://productforums.google.com/fo...pHswBNJUQ;context-place=forum/phone-by-google
Go to system settings>apps. Show all then click three dots to show system apps
Then find contacts storage and tap that. Then storage and clear app data.
Then everything will update

remove the URL in the contacts profile if you tied that contact to a google+ account. That's how I was able to get them all synced.

mademan420 said:
Seems like you are not the only one having these issues. http://www.androidpolice.com/2017/12/07/contacts-sync-breaking-devices-running-android-oreo/
POTENTIAL FIX: https://productforums.google.com/fo...pHswBNJUQ;context-place=forum/phone-by-google
Go to system settings>apps. Show all then click three dots to show system apps
Then find contacts storage and tap that. Then storage and clear app data.
Then everything will update
Click to expand...
Click to collapse
Thank you sir. Got them back for now.

nivlac978 said:
Thank you sir. Got them back for now.
Click to expand...
Click to collapse
glad it worked:good:

mademan420 said:
Seems like you are not the only one having these issues. http://www.androidpolice.com/2017/12/07/contacts-sync-breaking-devices-running-android-oreo/
POTENTIAL FIX: https://productforums.google.com/fo...pHswBNJUQ;context-place=forum/phone-by-google
Go to system settings>apps. Show all then click three dots to show system apps
Then find contacts storage and tap that. Then storage and clear app data.
Then everything will update
Click to expand...
Click to collapse
I just logged in to say THAAAAANKS. That was the easiest fix in Android history lol.

Exactly the same, logged in to say thank you

So, I tried this, and the issue isn't resolved. I have to go in to settings and restore contacts more or less every day. Any idea why that might be happening?

When I was logged into Gmail earlier today there was a red banner up at the very top saying there was an issue with contacts. Maybe it's related to that?

This is the steps to transfer contacts from Gmail to cellphone:
Step 1. Unlock your Android phone and enter the "Settings" on the device.
Step 2. Choose "Accounts & Sync" under the "Settings" section and elect the "Add account" option.
Step 3. Tap "Google" from the list and click the "Next" button to go to the next interface.
Step 4. Hit the "Sign in" button if you already have a Google account and then enter your username and password. If not, you need to create a Google account at first.
Step 5. After entering your Google account, you can see there are many file types under the "Sync" setting. Just mark the "Contacts"

mango9 said:
This is the steps to transfer contacts from Gmail to cellphone:
Step 1. Unlock your Android phone and enter the "Settings" on the device.
Step 2. Choose "Accounts & Sync" under the "Settings" section and elect the "Add account" option.
Step 3. Tap "Google" from the list and click the "Next" button to go to the next interface.
Step 4. Hit the "Sign in" button if you already have a Google account and then enter your username and password. If not, you need to create a Google account at first.
Step 5. After entering your Google account, you can see there are many file types under the "Sync" setting. Just mark the "Contacts"
Click to expand...
Click to collapse
First, welcome to the forums. Second, this is a dead thread that the issue was already resolved for the OP.
Sent from my Pixel 2 XL using Tapatalk

EeZeEpEe said:
First, welcome to the forums. Second, this is a dead thread that the issue was already resolved for the OP.
Click to expand...
Click to collapse
Hey, at least his post was more informative than many of the noobs we see. I'll give him an A for effort, and a C+ for realizing what he did :laugh:

this happened to me when i removed an account from my phone, i just had to reinstate that account on my phone export the contacts from that google account and import them into the other, and then remove that first account again. and set the new account for automatic saving.

Related

Problems after changing to @gmail.com

Hey,
So you may have heard, uk users can now change from @googlemail.com to @gmail.com but now I'm having problems after having do so.
I keep getting errors saying gtalk can't sign in. I don't really use gtalk but it would be nice for it to actually work if I wanted to.
How do I change the main google account to @Gmail.com instead of @Googlemail.com without doing a software reset?
Hi Brummiesteven
There are 2 ways to change the details of your Google account on your phone.
1) Try this (taken from Sizzledcore.com):
Open Menu, and go to Settings.
Select Applications and then go to Manage Applications.
Look for the app “Google Apps” and tap it.
Now tap the “Clear data” button.
Now, in the Notifications (top of the screen) you will see a new notification.
Tap “Your account must be updated”.
Now enter your new Google account info.
Reboot your phone and you’re all done!
2) Change your Google password on a PC and reboot your phone, which should then ask you re-input your Google login details.
Have Google actually made the option available to change to gmail.com?
I know they released a statement saying you will be able to soon but I think you will need to change it somewhere online first before it will work on your phone.
I'm just guessing here by the way.
Make soft reset, I had the same problem and it helped me.
Raul Duke said:
Have Google actually made the option available to change to gmail.com?
I know they released a statement saying you will be able to soon but I think you will need to change it somewhere online first before it will work on your phone.
I'm just guessing here by the way.
Click to expand...
Click to collapse
Login to googlemail.com, settings > accounts. Next to your @googlemail.com there's a small link saying chance to @gmail.com?
After you've done so you get a free set of stickers
JTHM said:
Hi Brummiesteven
There are 2 ways to change the details of your Google account on your phone.
1) Try this (taken from Sizzledcore.com):
Open Menu, and go to Settings.
Select Applications and then go to Manage Applications.
Look for the app “Google Apps” and tap it.
Now tap the “Clear data” button.
Now, in the Notifications (top of the screen) you will see a new notification.
Tap “Your account must be updated”.
Now enter your new Google account info.
Reboot your phone and you’re all done!
2) Change your Google password on a PC and reboot your phone, which should then ask you re-input your Google login details.
Click to expand...
Click to collapse
1) I don't have the Clear Data option fot google apps.
2) Didn't work, just asked me for my password again not for my signin
brummiesteven said:
Login to googlemail.com, settings > accounts. Next to your @googlemail.com there's a small link saying chance to @gmail.com?
After you've done so you get a free set of stickers
Click to expand...
Click to collapse
Sweet! Cheers
brummiesteven said:
1) I don't have the Clear Data option fot google apps.
2) Didn't work, just asked me for my password again not for my signin
Click to expand...
Click to collapse
Same. Seems the only option is to do a reset of the phone. I'll wait untill I've got an hour free as I'd need to install all my apps again. Don't need to worry about my contacts as those are all online.
I just ended up doing a reset of my phone after changing from Googlemail to Gmail. Pretty annoying as I now have to reinstall all my apps and re-link contacts to their Facebook / Twitter / Flickr accounts.
I was also hoping that this might have fixed the Picasa gallery syncing; it hasn't. The options just disappeared under the Google Account settings.
I changed mine to gmail.com but when I log into gmail on my PC it still says @googlemail.com
I still seem to be getting emails through on my Desire but now I get a warning every so often that Google Talk can't connect or something.
I don't even know what Google Talk is, I've never used it as far as I know.
Raul Duke said:
I changed mine to gmail.com but when I log into gmail on my PC it still says @googlemail.com
I still seem to be getting emails through on my Desire but now I get a warning every so often that Google Talk can't connect or something.
I don't even know what Google Talk is, I've never used it as far as I know.
Click to expand...
Click to collapse
I had to change it twice on the pc before it actually took affect. Try that.
Google Talk is a google IM, however it has to be configured correctly or you wont be able to access the Market Place as I've heard they use the same login.
You can just add the gmail addy as a 2nd account and untick the original googlemail account in the sync settings.
Works a treat without having to reset.
I had to change to @gmail.com twice, but then it stuck.
I reset my phone and I now get Picasa albums in Gallery 3D.
Ah, the changing it twice thing seems to have made my account change online.
I had to change mine twice too!!
Glad there is already a thread on this, previous ways of changing the Google account on Android don't seem to work on the Desire
Stuff that has been suggested which doesn't work:
Go to manage applications, find "Google Apps" and clear the data
Doesn't work, clear data button is greyed out
Go to manage applications and clear the data for everything Google related
Doesn't work, have cleared data for Google Talk, Google Mail, Google Mail Storage, reboot phone, just carries on as normal
Change Google password online
Doesn't work, just prompts for new password, not user account
On mine, all Google mail, Calendar and Contacts seem to be syncing fine without me changing anything, need to confirm all of that. But sending mail from my phone DOES send as gmail.com.
The only thing that is affected is Google Talk. For a start, I dis-abled this and signed out of it, but it obviously likes to stay signed in anyway, because it keeps coming up with a prompt in the notification bar that it failed to sign in, no option to change anything
Why the hell is it still trying to sign in? Might just remove it!!
I just rebooted and now my gmail doesn't work at all. It just says no connection when I go to the gmail app.
Wish I never changed to gmail.com now lol
It seems to all sync OK but I just get this "No connection" error in the gmail app.
Wow i think I will hang fire on this until we have a proper process. Cant believe google didnt send out instructions for android users.
Really good news about the Picasa albums though - that was really annoying me.
Raul Duke said:
I just rebooted and now my gmail doesn't work at all. It just says no connection when I go to the gmail app.
Wish I never changed to gmail.com now lol
It seems to all sync OK but I just get this "No connection" error in the gmail app.
Click to expand...
Click to collapse
You can change it back untill you get something sorted.
I still seem to receive email. The gmail app only seems to load half my inbox though and shows a "No Connection" error half way down the screen with a 'Retry' button on it. I click that, it tries to connect but doesn't.
So to sum up. It works but I have an annoying thing half way down my inbox.
TheOriginalKi said:
You can change it back untill you get something sorted.
Click to expand...
Click to collapse
Yep, that's sorted it.
Don't think I'll be changing it again any time soon!

[Q] How to Un-sync Contacts???

I have been some serious issues with this and need some assistance.
A little background. My college (who also has a rooted EVO 4G) asked me 1 day if my "people" app kept force closing. At the time we both had the Synergy ROM. And my people app was working perfectly.
The day after my "people" app started to force close randomly and whenever I opened it. I thought nothing of it until I really needed to get into it. So I decided I was going to wipe and flash a new ROM. So I flashed MikG 2.58 and everything was fine for a day. Then day 2 of the new ROM Google asked me to sync some Google contacts with Google contacts. (I did not sync Facebook yet) Every since then it Force Closes.
Is it possible to wipe all the contact syncs I have done on my phone. I really don't want to reflash.....
Settings > Accounts & Sync > click on your gmail account > Uncheck "Sync Contacts" option
Trying it now
I am trying it right now. I knew it was going to be something simple that I overlooked.
Does this reset all Google Synced contacts or just stop further syncing?
as far as I know all it does is stop further syncing. If you want the contacts to not be displayed then
1. go to your contacts
2.hit menu button
3. select "Display Option"
4. Under the header "Choose Contacts to Display" you select your Google account
5. Uncheck all of the boxes
6. Minimize Google account window and then select the Facebook account
7. Uncheck all of the boxes
8. Minimize Facebook account window and press "Done."
That should remove all of your accounts from view. This is at least how it's done on my phone. Your phone may, or may not, have the same ability and process.
If you want all of your contacts deleted from your phone then I think you'll just have to go through and manually delete them all.
Hope this helps
It helped
Concordium said:
as far as I know all it does is stop further syncing. If you want the contacts to not be displayed then
Click to expand...
Click to collapse
Well I am not sure either, but People has stopped Force Closing. I was assuming it was a corrupted contact that was there, but I went back and "resynced" and its working fine now. I greatly appreciate it sir!
Cherokee4Life said:
Well I am not sure either, but People has stopped Force Closing. I was assuming it was a corrupted contact that was there, but I went back and "resynced" and its working fine now. I greatly appreciate it sir!
Click to expand...
Click to collapse
Glad I could help
goto google and uncheck sync .
alyours said:
goto google and uncheck sync .
Click to expand...
Click to collapse
1. It's slightly more specific than that.
2. The question has already been answered. Reading the entire thread before posting helps.
Does anyone happen to have the people.apk file?
Hey dude check this thread out. It looks like what you should be looking for is called htccontacts.apk. Not people.apk. The linked thread is for the apk with inverted colors (for a darker color scheme) but should work just fine. Let me know if that is what you are needing.
http://forum.xda-developers.com/showthread.php?t=985577

Anyone getting mobile life contacts check status notification

Keep getting a notification that says mobile life contacts check status. I click on it and it doesnt do anything. I clear it... Comes back again within like 4-5 hours. How do i get this to go away?
Sent from my SGH-T989 using XDA
Don't know how to get rid of it, but just wanted you to know you weren't the only one that has it.
Also, you can't remove the mobile life contacts from the Accounts settings page either. I tried and it said it is required for some applications to work.
Strange. I guess when we start getting ics based off of the update we will be able to move it.
Sent from my SGH-T989 using XDA
I just got the same notification. Not sure how to get rid of it completely. Maybe titanium backup?
Possible Solution
I can't post a link yet since I am new but if you google "check status mobilelife contacts on htc" I found the support.tmoble one has a solution. I am about to try the google account one because I don't want to do a reset for something simple like this. Hope this helps everyone
I froze it using titanium backup.
Sent from my SGH-T989 using xda premium
dave2metz said:
I froze it using titanium backup.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Did the same, here.
Fix:
1.) Settings > Applications > All tab
2.) Find Mobile Life Contacts
3.) Force Stop and Clear Data
Reboot phone to ensure it doesn't pop back up.
Cancel that, starts again on reboot.
I thought i was finally helpful.
Sent from my SGH-T989 using XDA
Got that as well. Backed it up and uninstalled using Titanium.
It won't mess up anything if you freeze it. Use Titanium Pro to freeze, and you will never see it again.
There's definitely tons of garbage to freeze with the official tmo release that's for sure.. TI pwnage
This worked for me
Resolution steps
To fix the MobileLife contacts not syncing, follow these steps:
If you wish to continue using MobileLife contact backup you must perform a master reset of your device. To perform a master reset of the device, follow the steps below:
From home screen press Menu.
Tap Settings.
Tap Storage.
Tap Factory data reset.
After the factory reset is complete, re-sync MobileLife back to your device through accounts and sync.
For an alternate work around and to back up contacts via a Google account, complete the following steps:
From home screen tap Applications.
Tap Contacts or People.
Press Menu.
Tap Import/Export.
Tap Export to SD card.
Tap MobileLife Contacts.
Tap OK on confirm export.
You will now be returned to Contacts or People.
Press Menu.
Tap Import/Export.
Tap Import from SD card.
Tap Google Account.
Tap OK to continue.
Your contacts are now synced with your Google account. Please navigate to Accounts and sync and verify that automatic synchronization is setup.
jusincase_99 said:
Resolution steps
To fix the MobileLife contacts not syncing, follow these steps:
If you wish to continue using MobileLife contact backup you must perform a master reset of your device.
Click to expand...
Click to collapse
Not to be rude, but this just doesnt make any sense. On previous custom ROMs that were debloated, all I had to do was restore that apk using titanium and I was good to go.
This not withstanding, I recently flashed Darkside ICS, and I attempted to restore the APK, but now my contacts will not sync. Are there other processes that are required in order for the Tmo contacts to sync? If so, what are they? I personally like having my contacts synced to MobileLife...
Just to help out. What you are looking for is the "Back Up" and then is will have the version numbers. Freeze it for now. Then Delete it later to make sure you don't mess something up.
This should have the Icon of a rotated white book with T-Mobile color arrows on top and bottom of the icon.
freeze it. I did and it took away the account inside the "Accounts and Sync" area of settings.
Now only my Gmail account is there.
You will need the Pro version of Titanium, but it is worth every penny and more.
I know this is an old thread but I ran across it and wanted to put exactly what needed to be done.
Thanks
GyverX
unique77 said:
Keep getting a notification that says mobile life contacts check status. I click on it and it doesnt do anything. I clear it... Comes back again within like 4-5 hours. How do i get this to go away?
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse

Anyone know how to set the default email account??

Can't find a setting anywhere and its defaulting to my gmail account when I write a new email....want it to be default on my Activesync'd one.
Clear App default in settings
cwoodffr said:
Can't find a setting anywhere and its defaulting to my gmail account when I write a new email....want it to be default on my Activesync'd one.
Click to expand...
Click to collapse
You are thinking about it wrong that is why you can't find the setting.
you need to go to Apps in the settings menu, then go down to Gmail.
Once you open the gmail you will have a few options, one is clear defaults (it will be down at the bottem).
Once you clear the defaut flage from Gmail, then the next time you click e-mail you will get a popup window asking you what app to use.
You can select the app you want (active sync account) and either press [just once] or [always]. (note you can double tap for Just once).
If you click always it will set that app as the default and going forward that app will be opened (untill you clear defaults on that app).
Good luck,
C
CharlesG70 said:
You are thinking about it wrong that is why you can't find the setting.
you need to go to Apps in the settings menu, then go down to Gmail.
Once you open the gmail you will have a few options, one is clear defaults (it will be down at the bottem).
Once you clear the defaut flage from Gmail, then the next time you click e-mail you will get a popup window asking you what app to use.
You can select the app you want (active sync account) and either press [just once] or [always]. (note you can double tap for Just once).
If you click always it will set that app as the default and going forward that app will be opened (untill you clear defaults on that app).
Good luck,
C
Click to expand...
Click to collapse
I mean when you are in the email app itself (the unified one). When you press compose (little pencil) what sets the default account that it chooses there?
Didn't find that option too. I'm using several account, but I mostly write from only one.
sturmtruppler said:
Didn't find that option too. I'm using several account, but I mostly write from only one.
Click to expand...
Click to collapse
Only way I could find to solve it was to delete all but the account that I wanted to be default then re-add the others. Seems that first becomes the default. I know I have seen an option somewhere in past but maybe the last update took it away? I'm on .283
Yes, option has been there in .230, but on .283 it's gone.

[OB21] Parallel Whatsapp - no contacts on 2nd SIM account?

Hey guys,
Just tried out the new parallel apps feature from ob21.
But with the new account from the second SIM i dont have any of the contacts from my phone.
Anyone got a solution for that?
Did you try to give permision to access contacts in the second instanse of the app ?
colossus_r said:
Did you try to give permision to access contacts in the second instanse of the app ?
Click to expand...
Click to collapse
Yup.
Does it work for you with your contacts?
Same problem for me too....any solution yet?
May be the feature is still under development
When i try to view system contacts it pops up the error given in the attached screenshot ....
I guess we have to wait for a fix then from oneplus.
If someone finds a workaround pls let us know here.
Still this is a great feature one plus added, once its fully working it will be awesome.
I figured it out.
Easiest method I found is going to the Parallel Whatsapp -> Settings -> Contacts -> Show all Contacts
This forces a refresh on Parallel Whatsapp.
You don't have to toggle back to check mark. just pressing it will refresh the contact list.
IronSingh said:
I figured it out.
Easiest method I found is going to the Parallel Whatsapp -> Settings -> Contacts -> Show all Contacts
This forces a refresh on Parallel Whatsapp.
You don't have to toggle back to check mark. just pressing it will refresh the contact list.
Click to expand...
Click to collapse
the thread is from august dude xD the problem is long fixed with following betas.
thx anyway
I have the 5T latest update 4.7.6 still has this issue
Go into where you have your contacts stored whether it's on phone or email, edit the contact number and place the area code before the number example 1 555 then number. It work for me. Go back to whatsapp and refresh contacts.
GUYS PROBLEM SOLVED
go to settings of the phone and follow the below steps
advanced features ---> dual messenger ---> scroll down to find the "USE SEPERATE CONTACT LIST"...switch the setting off for it --->go back to whatsapp and refresh the contact list

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