Hello, I've purchased a oneplus 5t but I found an issue with my apps.
With (only) whatsapp, viber, telegram the other person hears me cutting for all the duration of the call, it goes well for a couple seconds and then cutting. Kind of like an interference.
I'm connected to the WiFi and no courier data enabled, no WiFi scanning enabled, Ok Google disabled in any windows.
Skype and Google Duo have no problems whatsoever, neither does my normal phone calling.
Any suggestion? This is driving me insane.
I checked with my ISP if there were any packet loss issue but nope.
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i have the tmobile version of the note 3. and when i make an outbound call while on wifi (wifi calling is off) it defaults to HD VOICE which has no ringing (only on some numbers tho, very strange) and it will have NO RINGING, almost as if its not dialing then someone will answer. Very annoying. So i have come to a conclusion that if i turn Wifi calling off, HD VOICE is gone and it WILL ring with those numbers that wouldn't before. But if i connect to wifi again then i get this issue. Is there a way to disable HD VOICE?
PS, i have SIM UNLOCKED the note 3 and have tested with att sim with same numbers and rings correctly whether or not on wifi, of course doesn't say HD VOICE tho
thanks a again
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Anybody know how to fix this. I cant use wi-fi anymore because it turns on hd voice, grays out my network bar signal, and makes calls unintelligible. T-mobile had me disable "answer with voice" and wi-fi. She said this is a problem with wi-fi calling but I dont use that. I only had it set to use wi-fi if I left a good cellular area. That is off now too. Please help me fix this so I can at least use wi-fi again. By the way this happened suddenly on its own 2 days ago.
Did you ever resolve this?
I am having the exact same problem now.
Even though I have wifi calling turned off, if I have the phone connected to wifi it is using wifi for the calls.
Annoying as hell.
audri5 said:
Anybody know how to fix this. I cant use wi-fi anymore because it turns on hd voice, grays out my network bar signal, and makes calls unintelligible. T-mobile had me disable "answer with voice" and wi-fi. She said this is a problem with wi-fi calling but I dont use that. I only had it set to use wi-fi if I left a good cellular area. That is off now too. Please help me fix this so I can at least use wi-fi again. By the way this happened suddenly on its own 2 days ago.
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PanamaPaul said:
Did you ever resolve this?
I am having the exact same problem now.
Even though I have wifi calling turned off, if I have the phone connected to wifi it is using wifi for the calls.
Annoying as hell.
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Anyone got updates on this? I just started getting bitten by this a couple months ago when I flashed from stock to DarthStalker (JB version not KK).
Any news about this?
HD voice
HD voice is set by the switch from the tower you are connected to, long story short if the backhaul from your tower is microwave and the person you are calling is on a tower that is Ethernet backhaul it won't sound right. Also if your in a Samsung owned market and the other person is in a ALU, pioneer, Ericson etc it won't sound right lastly the Samsung phones have 3 or more microphones on them for background and other noises to be muted so the over correction messes with HD calling and lastly wifi calling is using VoWifi and literally running a VPN from your ISP to T-Mobile so your bypassing the switch and hd voice isn't an option, so when you swap sim cards out the root system(boot straps and firmware for the motherboard is designed for t-mo switch and network and is wrote to look for t-mo) so the unlocked sim is just a software unlock to allow something else to be the read
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I worked in the cellular telcom industry for years and HD calling is a nightmare, wifi calling is even worse because of e911 compliance and the fcc. I forgot to mention that if you have a phone case in like a loose fitting silicone sleeve type or the rubber shell on an old otterbox that's loose the vibration from your voice can cause static in the mic from the rubber vibrating by the charge port (old product known issue with noise cancelation on several phones)
---------- Post added at 04:41 AM ---------- Previous post was at 04:22 AM ----------
I forgot to tell you that normally when you don't have the ringing when your calling out it is a network based issue.
It could be a nesting issue(where your phone is thinking its on a tower in the next town) so with the phone on pull the sim out(if you have to pull the sim power on wait 60 seconds then power off) then turn the phone off and reinstall the sim, an issue for the market your in, the network may think that your still using wifi calling and it never fully turned it off in the network( however by simply turning the switch off it won't disable it you have to update the emergency address and look below that and choose disable( if your software is newer the platform for wifi calling by Samsung is codenamed waterpolo and there is a crap ton if known issues with it) lastly if you phone has native and Samsung wifi calling (found on the GS6/note 5 so if you have it it would be by update only) you would have to totally reset the phone and have to-mo open a network trouble ticket for a tier 3 or higher to call you back and resolve
My phone tries to always route calls and text messages through wifi when it is connected to one, even when connectivity is limited. So when I'm at work, I sometimes have trouble receiving text messages and calls, because of business wifi blocking certain things. Does anyone know how do I turn off wifi calling and text, permanently, so that the phone never tries to call/text via wifi?
**EDIT**: I think I am coming to realization, that it's not wifi, but a $hitty sprint network...
My device: T mobile s4 SGH-M919 using stock rom Android 4.4.4 with all OTA updates. Phone was moved to MetoPCS a year ago.
There is no coverage at my home so I rely on wifi calling to make and receive calls. For the last year it has worked just fine but in the last week I began having a very frustrating problem:
If I MAKE a call over the wifi, no problem I can hear them and they can hear me.
If I RECEIVE a call over wifi, I can hear them but they CANNOT hear me.
When I am not on wifi calling (ie using cell), everything works perfectly both making and receiving calls.
I researched the problem and this is what I have tried so far:
1. connecting to different wifi connections in entirely different locations - same problem
2. using bluetooth headphones or speaker instead of the mike - same problem
3. disabling Google Now Voice on every screen - same problem
4. factory reset - same problem
5. made sure I do not have any phone recorder apps installed (I do not)
6. switching the mute button on and off during a call - no change
Can someone please give me some advice or direct me to an answer. Needless to say Metropcs tech support is unable to solve the problem. For me this issue is not trival as I require wifi calling at home as I am in a rural area with no service.
Thank you
This happens to me as well. However, if i am to say "answer", and allow the voice command to answer the call it works properly but starts the call in speaker mode. Then you just turn off speaker, and conduct the call normally.
This has happened to me with most of the roms i have tried.
Haven't you tried on regular call? You listed no coverage in your area.. but, it should be some where 10-20miles away your area..
Tekone said:
Haven't you tried on regular call? You listed no coverage in your area.. but, it should be some where 10-20miles away your area..
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Yes, If I drive to a covered area and am not on wireless the calls work perfectly in both directions.
Do you figure out yet? I get a sch-m919 has reversal problem of yours. It make wifi call fine. When make regular phone call, they can't hear me and I get hear them. I guess, we have to try out the custom rom.
Both my wife and I have pixel 3's, I have the XL and she has the regular. Both were preordered and delivered at the same time, and we are both on AT&T. Since the beginning we have experienced random issues such as the phone dropping mobile data completely even though the signal shows LTE , and having to cycle airplane mode off and then on again to get data back. The other issue is that we both experienced call issues where our end would drop and we could not hear the other party, but they could hear us fine.
I think I may have traced these issues to WiFi causing the problems. When the data drops, I notice that my wifi is on and occurs when I am not connected to wifi (such as an unidentified network) and on LTE, or when I leave a connected WiFi area (like my house) and keep wifi on. We would have to cycle airplane mode to fix this.
For the calls, I had a call drop yesterday and when I looked at the notification bar it showed connected to wifi. I immediately turned off wifi and the call came right back. I thought this was an AT&T wifi calling issue, so I turned off wifi calling. Today, I was at the post office and had to make a call. Soon after connecting, the call dropped. I checked wifi and it showed unidentified network (not connected), so I turned off wifi. The call immediately came back.
So now, wifi is completely useless to my wife and I. Assuming I don't experience any more dropped data or calls, I cant use wifi to ensure good call quality and constant data.
Anyone else experience this? Could this be an RMA issue? Seems weird that it is happening to both phones. Is there a setting we should turn off that could be causing this?
i have a similar problem where if i am on wifi, when i get off wifi my lte or h+ will show bars but have a small x in the bars. i have to cycle airplane mode to get data back after i switch wifi off. i may just make a tasker task to do this.
i had a call from an s9 yesterday where i could hear them but they couldnt hear me. i think i was on wifi. we tried 2-3 times but he couldnt hear me. when i switched to my google voice phone number and called him, he was able to hear me fine.
there is another thread around here about similar issues. i might try to get a new sim card since this one is almost 9 years old.
dipstik said:
i have a similar problem where if i am on wifi, when i get off wifi my lte or h+ will show bars but have a small x in the bars. i have to cycle airplane mode to get data back after i switch wifi off. i may just make a tasker task to do this.
i had a call from an s9 yesterday where i could hear them but they couldnt hear me. i think i was on wifi. we tried 2-3 times but he couldnt hear me. when i switched to my google voice phone number and called him, he was able to hear me fine.
there is another thread around here about similar issues. i might try to get a new sim card since this one is almost 9 years old.
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I may have started that original thread a while ago, but since it was more focused on the data drop thing I created a new thread to help narrow the conversation towards the wifi issue. I went to ATT when I first had the data drop issue and got a brand new sim so it is definitely not that.
Hello
Recently I been having call issues when making calls, the call recipient doesn't hear me or hears me at the beggining of the conversation then stops hearing me. This never happens when I receive calls and always happens around my apartment or in the apartment. I'm on a network with Voip and I use Wifi calling but it's set to use 4g if Wifi is unstable. I tried turning both on and off but the problem persists and I've determined it's not an issue with wifi. Anyone experiencing something similar or has any ideas what could be causing this?