Active display keeps turning off - Google Pixel 2 XL Questions & Answers

I'm not sure what changed, but active display with start off on, then disappear. A reboot didn't help
Edit: double tap to wake also stopped working
Sent from my Pixel 2 XL using Tapatalk

Sounds like it could be a proximity sensor issue. Maybe it's somehow covered by your case or screen protector so the phone thinks it's in your pocket all the time? Just a thought.

murso74 said:
I'm not sure what changed, but active display with start off on, then disappear. A reboot didn't help
Edit: double tap to wake also stopped working
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Click to collapse
Sounds like a software glitch. Bout all I can suggest is a factory reset, or flash the factory image. Was this a result of an ota or did you update it?

same happens to mine. It happens when the battery is low, but at "random" times too. It's like the AOD app in dozing.

Badger50 said:
Sounds like a software glitch. Bout all I can suggest is a factory reset, or flash the factory image. Was this a result of an ota or did you update it?
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Nope, no new programs, no updates. Seems to be back to normal now.
Sent from my Pixel 2 XL using Tapatalk

Does anyone with this issue use battery saver? I noticed when battery saver is on it doesn't work.

Fe Mike said:
Does anyone with this issue use battery saver? I noticed when battery saver is on it doesn't work.
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Click to collapse
Hence, battery saver must be working ?

Badger50 said:
Hence, battery saver must be working
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Click to collapse
I was not posting that I have an issue with aod, but rather help those with it to trouble shoot and resolve their issue.

Nope I don't use battery saver. Another issue I noticed that started with 8.1 is that my AOD will rotate to landscape sometimes. I've been having other issues recently too, may try for an RMA soon. My sketchy GPS is getting on my nerves
Sent from my Pixel 2 XL using Tapatalk

Related

[Q] Auto Brightness Keeps Turning Itself Off?

I know there's another auto brightness thread but I think my problem is different. I'll turn it on, leave the phone in standby for a while, and when I use the phone again I find the auto brightness doesn't have the check mark there anymore? Has anyone else noticed this?
I was wondering why my battery was draining so fast when I was using it. That's when I realized my setting was at full brightness but the Auto had become unchecked so it was running at 100 constantly without auto adjusting. I've used the 100/Auto checked on all my other Samsung devices dating back to the Note 2 and S3.
I'm thinking it's a software glitch which will hopefully be fixed in a future update. If it is, I'll live with it for now...
I actually had the same issue and I found that the issue was related to game recorder app I just uninstalled and now is fine
Interesting... I don't have any kind of recorder apps so I'm kind of at a loss as to what other app could cause that...
diehardbattery said:
Interesting... I don't have any kind of recorder apps so I'm kind of at a loss as to what other app could cause that...
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I'm suffering from this exact same issue. Very annoying because the auto brightness works well when it actually stays on.
NCSUgolfer01 said:
I'm suffering from this exact same issue. Very annoying because the auto brightness works well when it actually stays on.
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Click to collapse
For what it's worth, I started having other issues yesterday morning. When I first got the phone, and did the OTA, I did a factory reset as was widely recommended to do. Apparently it din't clear up everything.
What I ended up doing was, yesterday, I did another reset using the Samsung Smart Switch software. I backed up what I could, let it reset, and restored afterward. So far it's been 24 hrs and no issues.
I have the same problem with the auto brigthness with my galaxy S6 edge . but when i uninstall the car app from samsung its gone
maybe it works for you too
jekuper said:
I have the same problem with the auto brigthness with my galaxy S6 edge . but when i uninstall the car app from samsung its gone
maybe it works for you too
Click to expand...
Click to collapse
I'll try that and report back
jekuper said:
I have the same problem with the auto brigthness with my galaxy S6 edge . but when i uninstall the car app from samsung its gone
maybe it works for you too
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Click to collapse
I also uninstalled the car app and restarted the phone.
it was still happening, but now it ain't anymore.
if it does will post here again
godsboy7777 said:
I also uninstalled the car app and restarted the phone.
it was still happening, but now it ain't anymore.
if it does will post here again
Click to expand...
Click to collapse
Interesting.. car mode is the culprit? That's not the only bug in that app then. There's an option to auto close the app when the bluetooth connection is disconnected from the car.. it doesn't work for me.
But I'll just be sitting there doing something and if I'm in a dark room... WHAM I get blinded LOL...
I got a replacement today so I guess the saga continues...
diehardbattery said:
Interesting.. car mode is the culprit? That's not the only bug in that app then. There's an option to auto close the app when the bluetooth connection is disconnected from the car.. it doesn't work for me.
But I'll just be sitting there doing something and if I'm in a dark room... WHAM I get blinded LOL...
I got a replacement today so I guess the saga continues...
Click to expand...
Click to collapse
I installed Samsung Switch for pc and did a backup for my edge.
I then did a factory reset.
Restored the backup from Switch.
I also un-installed a Go battery saver application.
Since then no more auto-brightness switching itself off.
godsboy7777 said:
I installed Samsung Switch for pc and did a backup for my edge.
I then did a factory reset.
Restored the backup from Switch.
I also un-installed a Go battery saver application.
Since then no more auto-brightness switching itself off.
Click to expand...
Click to collapse
I did all of that, except for the app you removed. It behaved itself for a about 24 hrs and still came back. How long has it been for you?
jekuper said:
I have the same problem with the auto brigthness with my galaxy S6 edge . but when i uninstall the car app from samsung its gone
maybe it works for you too
Click to expand...
Click to collapse
diehardbattery said:
Interesting.. car mode is the culprit? That's not the only bug in that app then. There's an option to auto close the app when the bluetooth connection is disconnected from the car.. it doesn't work for me.
But I'll just be sitting there doing something and if I'm in a dark room... WHAM I get blinded LOL...
I got a replacement today so I guess the saga continues...
Click to expand...
Click to collapse
diehardbattery said:
I did all of that, except for the app you removed. It behaved itself for a about 24 hrs and still came back. How long has it been for you?
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Click to collapse
It has been more than 24 hours no probs, but I also have to say since doing this I have not touched the auto checkbox or slided the bar left or right at all.
did you?
I'm pretty sure I didn't... I don't remember doing anything of the sort LOL...
diehardbattery said:
I'm pretty sure I didn't... I don't remember doing anything of the sort LOL...
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Click to collapse
Have you updated all apps recently?
What is your specific phone model number?
All updates were done right after the restore. SM-G925T
diehardbattery said:
All updates were done right after the restore. SM-G925T
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Click to collapse
My phone model is SM-G925F

[Q] LG G4 H815 Not rotating/Accelerometer stuck

I randomly realized my G4 wasn't rotating the screen anymore and I have since tried everything - factory resetting, calibrating the sensor (doesn't work) and even the banging phone on table method, none are successful.
This may indicate that it is a hardware issue but if I hold the phone landscape and open the camera the buttons do rotate, but if I rotate whilst already inside the app nothing changes so I'm not exactly sure what is going on. When I use the app CPU-Z to track the accelerometer value it stays static until I turn the screen off and move the phone a bit, when I turn it on the value changes again but stays still.
Any idea what the cause is??
does booting into safe mode make any difference (i know you said factory reset, but I'm curious).
Also, probably won't, but is there any difference whilst the phone is charging?
Throwing this out there. Did you debloat? On the Samsung models, if you uninstall the Hub app, rotation gets broken for some weird reason. I don't know what that would be on the G4, but maybe? Just a random guess.
lawrence750 said:
does booting into safe mode make any difference (i know you said factory reset, but I'm curious).
Also, probably won't, but is there any difference whilst the phone is charging?
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Click to collapse
I'll try booting into safe mode, and there's no difference while charging.
pre4speed said:
Throwing this out there. Did you debloat? On the Samsung models, if you uninstall the Hub app, rotation gets broken for some weird reason. I don't know what that would be on the G4, but maybe? Just a random guess.
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Click to collapse
I believe I did remove a few apps but since I factory reset and flashed a fresh image I believe they should be restored?
wilfred888 said:
I'll try booting into safe mode, and there's no difference while charging.
I believe I did remove a few apps but since I factory reset and flashed a fresh image I believe they should be restored?
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Click to collapse
Not necessarily. I know a factory reset doesn't restore any previously removed apps, and flashing factory a fresh image depends on how it's flashed I've discovered. Only a CSC restores the phone to factory specs, while other methods didn't for me.
pre4speed said:
Not necessarily. I know a factory reset doesn't restore any previously removed apps, and flashing factory a fresh image depends on how it's flashed I've discovered. Only a CSC restores the phone to factory specs, while other methods didn't for me.
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Click to collapse
Safe mode didn't help, and I actually don't know which ones I removed but they looked pretty normal, how do I check or compare vs stock?
wilfred888 said:
Safe mode didn't help, and I actually don't know which ones I removed but they looked pretty normal, how do I check or compare vs stock?
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Click to collapse
I think I recall seeing a debloat list somewhere. See if you can find it and compare what you've got. I'm not saying this is the problem, but it could be.
pre4speed said:
I think I recall seeing a debloat list somewhere. See if you can find it and compare what you've got. I'm not saying this is the problem, but it could be.
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Click to collapse
Yeah I found a few lists but they only have apps that are safe to remove and don't warn or mention possible ones that cause problems which I may have already removed
wilfred888 said:
I randomly realized my G4 wasn't rotating the screen anymore and I have since tried everything - factory resetting, calibrating the sensor (doesn't work) and even the banging phone on table method, none are successful.
This may indicate that it is a hardware issue but if I hold the phone landscape and open the camera the buttons do rotate, but if I rotate whilst already inside the app nothing changes so I'm not exactly sure what is going on. When I use the app CPU-Z to track the accelerometer value it stays static until I turn the screen off and move the phone a bit, when I turn it on the value changes again but stays still.
Any idea what the cause is??
Click to expand...
Click to collapse
I had the exact problem a few weeks ago, thought my hardware was already flaking. Don't remember what I did to get it working, but it wasn't overly complex.. Rebooting didn't help, I think I pulled the battery, waited a bit, and then rebooted and then went to calibration from there.
Do you happen to have xposed installed by the way?
Sent from my LG-H812 using XDA Free mobile app
strikelight said:
I had the exact problem a few weeks ago, thought my hardware was already flaking. Don't remember what I did to get it working, but it wasn't overly complex.. Rebooting didn't help, I think I pulled the battery, waited a bit, and then rebooted and then went to calibration from there.
Do you happen to have xposed installed by the way?
Sent from my LG-H812 using XDA Free mobile app
Click to expand...
Click to collapse
Hey thanks for your reply, I am trying now the battery pulling method, did you then calibrate through the sensor in display settings?
And yeah I do, hmm not sure if it stopped working after that actually.. but I remember after I flashed a fresh .kdz even without xposed it still doesn't work.
wilfred888 said:
Hey thanks for your reply, I am trying now the battery pulling method, did you then calibrate through the sensor in display settings?
And yeah I do, hmm not sure if it stopped working after that actually.. but I remember after I flashed a fresh .kdz even without xposed it still doesn't work.
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Click to collapse
Yea would have been the calibration from the regular settings.
As for xposed, flashing a kdz will keep user data and settings.. It might have been gravitybox causing the issue for me, which if you uninstall that, reboot and reinstall it, might help. Same goes for any other modules you had enabled.
Sent from my LG-H812 using XDA Free mobile app
strikelight said:
Yea would have been the calibration from the regular settings.
As for xposed, flashing a kdz will keep user data and settings.. It might have been gravitybox causing the issue for me, which if you uninstall that, reboot and reinstall it, might help. Same goes for any other modules you had enabled.
Sent from my LG-H812 using XDA Free mobile app
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Click to collapse
Oh yeah it did but I factory reset as well so... I never installed gravitybox since I heard there were some problems with it but I'll see if there are any modules causing issues.
Silly question: Have you tried clicking the rotation icon in the pull-down notifications bar?
alamo76 said:
Silly question: Have you tried clicking the rotation icon in the pull-down notifications bar?
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Click to collapse
Yeah I have I don't even know there are signs that point towards it being a hardware or a software issue tbh.
Problem happened to me too. Started yesterday, sometimes worked, sometimes stuck on portrait.
Shutting down and pulling the battery for a few seconds seems to do the trick. It works properly now..
Have you been used apps which could calibrate the accelerometer before?
etc. some games that needs to be controlled by rotating the phone on its axis..
onotor said:
Have you been used apps which could calibrate the accelerometer before?
etc. some games that needs to be controlled by rotating the phone on its axis..
Click to expand...
Click to collapse
Me? Not that I know. Some new apps yes, but still proper screen rotation.
This problem happened on my g4 today...
Stock ROM?
LG 4 not rotating??
quick fix which worked for me was just take the battery out, wait 30 seconds, put back in switch on and problem solved...
hope this helps guys.... regards Steve

OnePlus 3 Random Shutdown Problem

Hi All, not sure if it's just my handset but it has done it twice now so thought I'd see if others are experiencing the same issue and if there is a fix?
Phone fully charged, night mode on, wake up alarm on, go to sleep then wake up in the morning to realise you missed your alarm all because your phone was automatically switched off.
Becoming a issue now as people rely on alarms etc
Fix: maybe factory reset?!
Any feedback is much appreciated
Sounds like water damage.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
brickedvice said:
Sounds like water damage.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
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Click to collapse
nah dude the phone has been no where near water....LOL
I have had mine soft reboot maybe once or MAYBE twice but that's all I have. Never had I shut off though.
Is yours stock or have you tinkered?
biglilsteve said:
I have had mine soft reboot maybe once or MAYBE twice but that's all I have. Never had I shut off though.
Is yours stock or have you tinkered?
Click to expand...
Click to collapse
stock mate besides the original flash as its a3000 model
3Plus said:
nah dude the phone has been no where near water....LOL
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Click to collapse
Well since you are all stock, the stock clock has the option to turn on device if it is off so try that and see. I have never experienced any reboots with this device. You probably have some ****ty app installed.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
ive just done a complete factory reset, will report back, hopefully thats fixed it, like i said only happened a couple of times but never happened before on other devices.
cheers for the feedback
How did it go for you? Did it repeat?
I've got them too.. I did a factory reset.. BUT, I also changed Launcher.. Last time, I saw my device crashing. Launcher3 was the problem. (I think thats the Google Now Launcher right?) So i changed back to the stock launcher. No problems since then..
Hey did your problem get solved?I am facing the same issue
3Plus said:
Hi All, not sure if it's just my handset but it has done it twice now so thought I'd see if others are experiencing the same issue and if there is a fix?
Phone fully charged, night mode on, wake up alarm on, go to sleep then wake up in the morning to realise you missed your alarm all because your phone was automatically switched off.
Becoming a issue now as people rely on alarms etc
Fix: maybe factory reset?!
Any feedback is much appreciated
Click to expand...
Click to collapse
Hey did your problem get solved? I am facing the same issue

screen waking on 4.0.1

Hi guys,
I updated ota to OOS 4.0.1 at the weekend and on the whole, I'm pretty satisfied.
There is one little niggle that I have which is the ambient display waking seemingly without cause every few minutes, even when in airplane mode!
I suppose I could turn it off but I quite like the feature. Any ideas as to what could be happening?
For info, I'm running stock, never rooted.
Tia
Do you have any persistent notifications?
Sent from my OnePlus 3 using Tapatalk
Explorer23 said:
Do you have any persistent notifications?
Sent from my OnePlus 3 using Tapatalk
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Is there a way to keep your screen from waking if you have persistent notifications?
Explorer23 said:
Do you have any persistent notifications?
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Click to collapse
No nothing, just battery info
waynehardy said:
No nothing, just battery info
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Click to collapse
Well, battery info IS a persistent notification, so that's the problem here.
femiro said:
Is there a way to keep your screen from waking if you have persistent notifications?
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Click to collapse
There are no settings for ambient display so sadly there's nothing you can do. You can either turn off ambient display or get rid of ALL notifications. While there is anything, the screen will keep turning on. It's annoying, yes ...
Would be great if they made ambient display ignore low priority notifications (which persistent are). Maybe try raising a ticket with OnePlus and requesting a change in next update. Can't hurt
Sent from my OnePlus 3 using Tapatalk
I kindda had similar issues. it was on 4.0 maybe. I'm not sure. then flashed 4.0.2, it's okay now.

Proximity Sensor still not working

I'm so fed up with these phones.
Is anyone else still having issues where when you go to make a call the screen goes black and you can't get out of it? No way to get into speakerphone mode, no way to hang up the call, no way to do a thing even after the call is finished.
This is with the June update which supposedly fix this issue.
If anyone has any insight I really appreciate it.
Never had the issue while on Oreo or while now on Android P DP3. Do you have a screen protector on it? Even pressing the power button doesn't wake the screen up while in call?
pilotgav said:
I'm so fed up with these phones.
Is anyone else still having issues where when you go to make a call the screen goes black and you can't get out of it? No way to get into speakerphone mode, no way to hang up the call, no way to do a thing even after the call is finished.
This is with the June update which supposedly fix this issue.
If anyone has any insight I really appreciate it.
Click to expand...
Click to collapse
Sent from my Pixel 2 XL using Tapatalk
EeZeEpEe said:
Never had the issue while on Oreo or while now on Android P DP3. Do you have a screen protector on it? Even pressing the power button doesn't wake the screen up while in call?
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Click to collapse
No screen protector, and nope. Even power button won't get me back.
Very strange. It's replicable with every phone call? Any 3rd party dialer or display adjustment apps that you may be using that could affect it?
pilotgav said:
No screen protector, and nope. Even power button won't get me back.
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Click to collapse
Sent from my Pixel 2 XL using Tapatalk
pilotgav said:
No screen protector, and nope. Even power button won't get me back.
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Click to collapse
I know you probably already did this but make sure your screen is clean around the sensor area, I've had a false reading before when the top of my screen was dirty.
Sent from my Pixel 2 XL using XDA Labs
I had the same issue a few months back. Did the online support and they RMA'd it.
It seems it was TrueCaller causing the issues. Thanks for all the advice guys!
pilotgav said:
I'm so fed up with these phones.
Is anyone else still having issues where when you go to make a call the screen goes black and you can't get out of it? No way to get into speakerphone mode, no way to hang up the call, no way to do a thing even after the call is finished.
This is with the June update which supposedly fix this issue.
If anyone has any insight I really appreciate it.
Click to expand...
Click to collapse
I had the problem with the proximity in dp3 it would not turn off while I was on the phone! After doing a FDR it worked great!
I had a feel you might've been using that or something similar. Glad you got it figured out.
pilotgav said:
It seems it was TrueCaller causing the issues. Thanks for all the advice guys!
Click to expand...
Click to collapse
Sent from my Pixel 2 XL using Tapatalk
I have gone the whole day testing this issue.
I hard reset my phone 3 times and tested this.
On every hard reset and fresh start the proximity sensor works perfectly well, as soon as I install true caller, the dead screen issue starts.
But I use truecaller without any problems on my other 3 non pixel phone without any issues. This problem is only with the pixel 2 and pixel 2 XL.
There is no resolution as of now. Does anyone know of anyways to get this resolved ?
hypermaster said:
I have gone the whole day testing this issue.
I hard reset my phone 3 times and tested this.
On every hard reset and fresh start the proximity sensor works perfectly well, as soon as I install true caller, the dead screen issue starts.
But I use truecaller without any problems on my other 3 non pixel phone without any issues. This problem is only with the pixel 2 and pixel 2 XL.
There is no resolution as of now. Does anyone know of anyways to get this resolved ?
Click to expand...
Click to collapse
I stopped using the pro version for issues I can't recall.

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