Unexpected symptoms, need help assessing and figuring possible solutions - HTC 10 Questions & Answers

First time posting , I guess, usually I just browse through for info... but now I feel a bit in a dead end.
Spent a few days snowboarding with the phone in pocket, so exposure to cold subzero temp. lowest around maybe -10, only symptom during that period was camera started flickering showing purple lines but worked fine later on.
Also had trouble charging one night, as phone spent entire night being plugged in only to show it was discharging the whole time, and battery low in the morning, couldn't get it charge even after cleaning port making sure its clean and dry.
Phone ended up running out juice and powering down completely... it didn't respond for hours (tried different chargers) but than suddenly the power bank I use showed it started drawing about 9V and 0.1/0.2A for some time and it slowly started drawing more power and charging to 100% took more time then usual...
Next time I tried charging it when it became low around 20% it wouldn't charge from the wall charger or battery charger.
Tried a lot of resetting, rebooting, but the battery just started dropping really fast each reset.
Plugged it in and tried the volume up/down, power button reset but all that did was a multiple resets and still wouldn't draw charge from anything.
In the end it just stopped responding to anything.
I would show a few orange flashes when I plug it to something and than stop.
Tried leaving it plugged in all night but nothing. Leaving it alone for 3 days also did nothing.
Then it stopped even showing the few orange blinks.
Current status:
Plugged it into computer usb and started showing orange flashes, decided to leave it plugged in.
Showed on screen the battery and 0% after a few min. Screen brightness increased after 20min.
Now its been 3h and its still only showing 0% for battery and flashing the orange light every few seconds, nothing else.
Will go to sleep now and leave it plugged in computer all night.

mortalk2 said:
First time posting , I guess, usually I just browse through for info... but now I feel a bit in a dead end.
Spent a few days snowboarding with the phone in pocket, so exposure to cold subzero temp. lowest around maybe -10, only symptom during that period was camera started flickering showing purple lines but worked fine later on.
Also had trouble charging one night, as phone spent entire night being plugged in only to show it was discharging the whole time, and battery low in the morning, couldn't get it charge even after cleaning port making sure its clean and dry.
Phone ended up running out juice and powering down completely... it didn't respond for hours (tried different chargers) but than suddenly the power bank I use showed it started drawing about 9V and 0.1/0.2A for some time and it slowly started drawing more power and charging to 100% took more time then usual...
Next time I tried charging it when it became low around 20% it wouldn't charge from the wall charger or battery charger.
Tried a lot of resetting, rebooting, but the battery just started dropping really fast each reset.
Plugged it in and tried the volume up/down, power button reset but all that did was a multiple resets and still wouldn't draw charge from anything.
In the end it just stopped responding to anything.
I would show a few orange flashes when I plug it to something and than stop.
Tried leaving it plugged in all night but nothing. Leaving it alone for 3 days also did nothing.
Then it stopped even showing the few orange blinks.
Current status:
Plugged it into computer usb and started showing orange flashes, decided to leave it plugged in.
Showed on screen the battery and 0% after a few min. Screen brightness increased after 20min.
Now its been 3h and its still only showing 0% for battery and flashing the orange light every few seconds, nothing else.
Will go to sleep now and leave it plugged in computer all night.
Click to expand...
Click to collapse
Have you tried a different USB cable & charger?
There have been numerous reports in these forums concerning charging issues with the device. If you've cleaned the USB port on the phone and have tried multiple USB cables and chargers, then most likely your battery is the culprit and needs to be replaced.

Magnum_Enforcer said:
Have you tried a different USB cable & charger?
There have been numerous reports in these forums concerning charging issues with the device. If you've cleaned the USB port on the phone and have tried multiple USB cables and chargers, then most likely your battery is the culprit and needs to be replaced.
Click to expand...
Click to collapse
In a lot of cases they managed to restart the phone...
Yes I did that. Phone is still showing 0% battery after being plugged in computer usb, I find it funny how it wasn't responding at all to the wall chargers. Now for the question of the day, can I have the battery replaced without losing data? I asked a service center that kinda could be a HTC representative but cannot confirm it and they insisted that they have to do factory reset.

mortalk2 said:
In a lot of cases they managed to restart the phone...
Yes I did that. Phone is still showing 0% battery after being plugged in computer usb, I find it funny how it wasn't responding at all to the wall chargers. Now for the question of the day, can I have the battery replaced without losing data? I asked a service center that kinda could be a HTC representative but cannot confirm it and they insisted that they have to do factory reset.
Click to expand...
Click to collapse
Can you charge the phone up and get the phone to boot to TWRP? If so you can mount your phone to your computer and back up all of your files on your internal storage to your computer.

Magnum_Enforcer said:
Can you charge the phone up and get the phone to boot to TWRP? If so you can mount your phone to your computer and back up all of your files on your internal storage to your computer.
Click to expand...
Click to collapse
I don't have TWRP but I just did manage to enter the stock recovery? and its just sitting there not really charging up but using 9V and 0.4A to stay powered up in that mode.
Can you tell me if I go to service center to get the battery changed will I lose all data by default of that process?

mortalk2 said:
I don't have TWRP but I just did manage to enter the stock recovery? and its just sitting there not really charging up but using 9V and 0.4A to stay powered up in that mode.
Can you tell me if I go to service center to get the battery changed will I lose all data by default of that process?
Click to expand...
Click to collapse
I wouldn't think that merely changing the battery would cause you to lose your data, or why they would do anything to your phone that would wipe your data from the phone.

Magnum_Enforcer said:
I wouldn't think that merely changing the battery would cause you to lose your data, or why they would do anything to your phone that would wipe your data from the phone.
Click to expand...
Click to collapse
Alright, that was my primary concern, thank you. The service sector where I live is pretty bad, and they do stupid stuff, follow stupid rules.
Update: I switched through a couple of chargers, and tried going into recovery after which I initiated a restart, phone booted normally and showed 24% battery, now is connected to original QC 3.0 ... and charging up, but stopped after 1%, I unplugged it and plugged it again and it continues to charge now with steady orange light? this is really nerve wrecking... what is the real issue? battery, charging port?
My goal is to try to charge 100% back up everything and then I can send it service.

Related

I might have killed my Battery (FIXED...for now)

Hey Guys,
I am running the Cell Pro 9.5 ROM and since yesterday my phone doesnt turn on.
So this is what happened, I never got a chance to recharge my phone yesterday and so I used it to the very last bit of juice. The phone kept switching itself off with the critical level battery warning and I kept turning it back on. So it got to a point where it wasn't switching on at all. So I pluged in the phone to the computer to charge and left it there for approximately an hour (the orange charging light was on), came back and tried to switch the phone back on and it didnt respond at all. Took out the battery, tried the soft reset button etc and everything else I thought of with no luck. So I plugged it back on and suddently it turned back on, did the boot up, loaded the touchflo and I saw the battery level was at "0" and then suddenly it turned of with a "tuck" sound (similar to a PC when you hold down the power button or turn the power off without shutting down). This has been repeating since then, I have left it plugged in and every 5-10 minutes or so the phone switches on by itself and shows the boot screen, go all the way till HTC animation and powers off suddenly. I have had no luck in turning the phone back on, I dont what is causing the issue - wether its the battery or the phone.
Please give me your thoughts....I am completely lost without my phone...
- issue was that the phone kept restarting as soon as the battery stored enough charge for a reboot. I pulled out the battery at one of the restart cycle as advised below and stopped it from repeating it. After that the phone let the battery charge without a restart, did not mess with it for a long while.
Never let the battery drain all the way down to 0%. Not sure if it affects the battery, but it sure will give you enough hassle that you wont repeat it.
DesperateScorpion151 said:
Hey Guys,
I am running the Cell Pro 9.5 ROM and since yesterday my phone doesnt turn on.
So this is what happened, I never got a chance to recharge my phone yesterday and so I used it to the very last bit of juice. The phone kept switching itself off with the critical level battery warning and I kept turning it back on. So it got to a point where it wasn't switching on at all. So I pluged in the phone to the computer to charge and left it there for approximately an hour (the orange charging light was on), came back and tried to switch the phone back on and it didnt respond at all. Took out the battery, tried the soft reset button etc and everything else I thought of with no luck. So I plugged it back on and suddently it turned back on, did the boot up, loaded the touchflo and I saw the battery level was at "0" and then suddenly it turned of with a "tuck" sound (similar to a PC when you hold down the power button or turn the power off without shutting down). This has been repeating since then, I have left it plugged in and every 5-10 minutes or so the phone switches on by itself and shows the boot screen, go all the way till HTC animation and powers off suddenly. I have had no luck in turning the phone back on, I dont what is causing the issue - wether its the battery or the phone.
Please give me your thoughts....I am completely lost without my phone...
Click to expand...
Click to collapse
The same thing happened to me last night... but mine works now. what I thought it was is that it kept turning on as soon as it had enough battery to do so then it would die and repeat... So every time it would turn on
I would take the battery out and let it charge some more and then when it quit turning back on I left it overnight and now its on...
msn.debord said:
The same thing happened to me last night... but mine works now. what I thought it was is that it kept turning on as soon as it had enough battery to do so then it would die and repeat... So every time it would turn on
I would take the battery out and let it charge some more and then when it quit turning back on I left it overnight and now its on...
Click to expand...
Click to collapse
Ok....I will try that and report back....
Sorry you pull the battery then the cord then put the battery back in then cord. Also it will take a lot longer if you charge it on the computer.
Never mind mine quit working again...
msn.debord said:
Never mind mine quit working again...
Click to expand...
Click to collapse
I managed to get it charging after pulling out the battery and putting it back again. Charged it through a computer cause i dont have my charger with me.
I turned it on and the battery said 40% and now every second or so it is dropping by 1%. I can literally watch it dropping down sitting here. The phone doesnt want to charge when it is on. I plug in the usb and the LED turns orange and then turns off. Now the battery is at 25%, This is litterally in about a minute or less. I dont know whats wrong, is it the Battery?
I had this exact same thing happen to me twice on previous HTC hardware (wizard). The first time I couldn't save it and just had to buy a new battery. However, the second time it happened I was able to resurrect it once I got it plugged into a higher-current charging source, like the wall charger it came with, or even most car chargers (that's how I saved it when I couldn't get to my wall charger). I had to let it sit on there for about an hour before it held enough charge to stay on, and another 2 hours before it was fully charged, but it worked just fine after that.
You battery may indeed be toast from what you describe. I have had the experience of totally discharging the battery and the device not coming on at all. I recommend that if you do this, you should fully charge it using the wall charger NOT the computer (if the computer works at all. it didnt in my case). I have done this a few times now and the battery turned out fine each time.
jmmmmm said:
You battery may indeed be toast from what you describe. I have had the experience of totally discharging the battery and the device not coming on at all. I recommend that if you do this, you should fully charge it using the wall charger NOT the computer (if the computer works at all. it didnt in my case). I have done this a few times now and the battery turned out fine each time.
Click to expand...
Click to collapse
Thanks.....
My issue seamed to be fixed. I had to rely on a computer as I didnt have access to my charger and by the time I did my phone was at approximately 65% charge. I plugged it in and charged it all the way to 100%. Replugged it and left it for a little more while to make sure it got charged completely. I have been using it since today morning 9am and now it is 2pm at 73% after couple of calls, messages and emails.
Few more charging cycles with the wall charger and I am hoping it will be back to normal.

[POSSIBLE FIX] Flashing red light - dead phone/inferior USB cables

Today I had my One X happily connected to my pc, just transferring some files over by USB. Then when I wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once I disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what I tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now I did get some new micro usb cables from eBay. Very cheap ones. Now I think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once I wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original HTC cable again, it still showed the red flashing light. Exact same behavior. Until I (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through PC.
If you find yourself in the same situation with bad USB leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. Or your ass, if you rooted it before it stopped charging.
When I had my sensation I had this every now and then. I had to remove the battery to get it to work.. Nice to know that there appears to be something I can do to sort this out if I get this now
BLAST3RR said:
Today I had my One X happily connected to my pc, just transferring some files over by USB. Then when I wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once I disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what I tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now I did get some new micro usb cables from eBay. Very cheap ones. Now I think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once I wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original HTC cable again, it still showed the red flashing light. Exact same behavior. Until I (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through PC.
If you find yourself in the same situation with bad USB leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. Or your ass, if you rooted it before it stopped charging.
Click to expand...
Click to collapse
It was mentioned that the flashing red (or orange?) meant that the temp was too high.
Just let it cool down, and it will come back.
It definitely wasn't hot. Also, it wasn't flashing orange. Just slowly red.
BLAST3RR said:
It definitely wasn't hot. Also, it wasn't flashing orange. Just slowly red.
Click to expand...
Click to collapse
Same situation when I had my sensation
Sent from my HTC One X using xda premium
BLAST3RR said:
It definitely wasn't hot. Also, it wasn't flashing orange. Just slowly red.
Click to expand...
Click to collapse
Your quite right. Overheating on charge flashes red then green. Never seen a flashing red so can't comment
Sent from my HTC One X using XDA
bagofcrap24 said:
Your quite right. Overheating on charge flashes red then green. Never seen a flashing red so can't comment
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Ah, I have had that once while playing games and having my HOX on charge
Sent from my HTC One X using xda premium
Someone has also posted
flashing orange - low battery
flashing red - very low battery
It could well be the battery level is considered too low to operate. So to protect the circuit and the battery, the device is not allowed to turn on until it is sufficiently charged.
This is currently (no pun intended) happening to my one x, left it plugged into my pc via the htc usb and got flashing red light after a couple of minutes, after a couple of minutes more it stopped flashing and became a solid red light (a sign it is charging from v low battery from m experience) pressed the power button and voilĂ  its come back on. I can't believe htc would let the device get to such a critical state of battery before powering down, can anyone enlighten me as to why it would do this?
(thinking about it i was showcasing the handset to my apple touting buddy and had 3 pretty heavy apps running, it was a couple of hours after i noticed it had killed itself so i'm guessing they were still draining away the power from the background??)
I'm having the same problem. My phone was off when i got home and it wouldn't turn on (I assume the battery was dead). When I put it on the wall charger the red the red light didn't turn on and my phone wouldn't boot. I tried several chargers and cables and also tried to connect it to my pc. After leaving the phone for a few hours (unplugged) i tried to connect it to my pc again and i got the blinking red light. A few minutes later I decided to plug it into the wall and the red light turned on and now it is working normally.
anyone got an idea why it didn't charge at first?
agree chaging cable fixed my flashing red light problem
Poor quality charging/data cable
A poor quality charging/data cable will also impact the ability to charge the HOX in your car. I have two cars, in one I was using an old Blackberry cable and Griffin charge adapter (1amp output) to charge the phone whilst using Car Dock and navigation software. After trial and error I got the screen brightness correct and the phone charged satisfactorily. I say satisfactorily because I still think any electronic device which is connected to an external power supply of sufficient electrical current should operate and charge at full spec. In my other car (1996 Land Rover Discovery) I was using a cheap ebay charging/data cable. Using the same apps and screen brightness the HOX would lose all charge over about a two hour period. With the same Blackberry cable used in my other car, no problem. Hence the cheap ebay cables are now in the bin.
BLAST3RR said:
Today I had my One X happily connected to my pc, just transferring some files over by USB. Then when I wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once I disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what I tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now I did get some new micro usb cables from eBay. Very cheap ones. Now I think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once I wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original HTC cable again, it still showed the red flashing light. Exact same behavior. Until I (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through PC.
If you find yourself in the same situation with bad USB leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. Or your ass, if you rooted it before it stopped charging.
Click to expand...
Click to collapse
Many thanks to you good sir!!!
NorthS said:
Hence the cheap ebay cables are now in the bin.
Click to expand...
Click to collapse
The HTC-cable isn't that good too. I use a Nokia-charger to charge my HOX. Charging is much quicker. Maybe the HTC--charger (and cable) was crappy but i never touch them, i use the Nokia charger and dito USB cable.
Thank you!
blast3rr said:
today i had my one x happily connected to my pc, just transferring some files over by usb. Then when i wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once i disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what i tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now i did get some new micro usb cables from ebay. Very cheap ones. Now i think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once i wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original htc cable again, it still showed the red flashing light. Exact same behavior. Until i (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through pc.
If you find yourself in the same situation with bad usb leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. or your ass, if you rooted it before it stopped charging.
Click to expand...
Click to collapse
thank you! Thank you! That cheap usb was totally the problem!
Small update.
This problem just happened to me. 1 cord gave me flashing red while plugged into the wall and pc. I switched to my other cable and its charging and functioning normally. Cord was the problem.
I had a similar issue with my one x.
It discharged completely, then when I went to charge it I just got the red blinking light for ages. I left it charging overnight thinking the battery was so low it needed a while to charge enough to be able to switch on.
But in the morning it was still flashing and the phone was very hot, so I thought the battery was blown.
So I came on here and saw a suggestion about holding the power button and the volume down button. It went to the boot menu and said there was not enough power for a factory reset or something, so I selected recovery. I then got a warning icon and the phone switched off again, but this time with a solid red light. A
After a while I was able to turn it back on again.
Hope this helps.
Wellllll
I have the HTC One VX. I know this isn't in the same topic, but since I found the thing that helped/worked here, I thought I should share my experience. So I bought my new phone on Sunday, so it is roughly 5 days old...not even a full week. I charged the phone before I went to bed to roughly 80%. I made sure all apps and what not were turned off and pressed the lock button. I woke up in the morning and checked my phone to see what time it was. Had 78% battery left. I left it on my dresser for roughly 2 hours and when I got back from class, I grabbed my phone to check if I had any messages.
The phone didn't turn on and I didn't even get the flashing orange/red light. So I tried charging it and nothing. I changed wires and nothing. I frantically searched the internet and stumbled upon this forum/thread. I tapped the power button at least 15 times consecutively and the phone barely flashed orange. I tried to plug it in again and rapidly pressed the power button 10 more times and the screen finally turned on. It started charging and I checked the battery life. Somehow, in 2 hours my phone drained itself of 78% battery life when it was on the lock screen (its also set to lock after 15 seconds of inactivity) to the point where it couldn't even turn on.
The phone/battery was not even warm/hot or w/e. It had not touched any water. No idea what caused the immense power drain, but glad it is working. Thank you so much for this help
woops, wrong thread
It happens to me allso in this morning, in my opinion is like this: The phone is turning off when basicly you have a little bit batt (lets say something around 5% max) and its turning off to protect data and is showing to you batt empty. Then it cames a user with a charger connected to a power supply (house charger,car charger or directly to pc's usb). You must use a good usb to micro-usb charger (the original ones are't good usb cables) try to use a Nokia usb to micro-usb cable, This was the first problem most usualy. The second one is to pay a HUGE attention to UC, don't uc'it so much because then the charger board will not charge your batt so well. Keep yours HOX safe and anjoy it. Have a nice day boys and girls.

[Q] Problems charging/holding a charge/can't boot

Having massive issues right now. Last night I left my phone plugged in AC to charge and ran a sleep tracker app. Woke up this morning and found the phone dead. I tried unplugging and plugging again multiple times and managed to get the Red LED blinking then it went steady indicating it was charging. Turned the phone on but as if it wasn't charging anymore, it powered off within minutes. I managed to get recovery running and factory reset (running CM10). Same issue still there. I even tried leaving the phone in hboot and recovery to charge but after 10 mins the battery went flat again. Now I've just left the phone off and plugged into AC. The blinking LED came on again then went steady - but after 15 mins the LED light disappears. I just left it like that, now the phone tries to boot up but gets stuck at HTC logo. Also it is incredibly hot.
Any ideas? Really need help here.
Additional info, installed NFS: Most Wanted yesterday, tried playing but phone really overheated big time. Could that have cause the motherboard to fry? Just seems odd though cause it boots up fine, just won't stay on - can't even get past the initial setup wizard.
Also I would take it back to Vodafone AU but since I can't get the phone up long enough to restore to stock, they might find out I've rooted and thus voiding my warranty.
I had the same problem. I installed NFS MW and it drained my battery like help and when i tried recharging it it wouldnt charge
at all. Even when i pluged the phone on it wouldnt charge. Tried a different cable. For all it could be a adapter/cable problem.
That was what it was for me. I tried a different charger and it worked. If you are using a different charger, use something with 1A output.
If the led is blinking, it means that the battery is verryy low.
once your phone turns on, turn the airplane mode ON and display OFF and wait a few minutes before using the phone.
no luck
xzallent said:
I had the same problem. I installed NFS MW and it drained my battery like help and when i tried recharging it it wouldnt charge
at all. Even when i pluged the phone on it wouldnt charge. Tried a different cable. For all it could be a adapter/cable problem.
That was what it was for me. I tried a different charger and it worked. If you are using a different charger, use something with 1A output.
Click to expand...
Click to collapse
Yea, I tried using a different cable, even tried using my old iPod USB to wall adapter. No luck there, but I think I'm on to something now. Thanks anyway
getting there
Vcek said:
If the led is blinking, it means that the battery is verryy low.
once your phone turns on, turn the airplane mode ON and display OFF and wait a few minutes before using the phone.
Click to expand...
Click to collapse
Hey, yea I figured that much from searching around. Too bad it's such a big flaw. I couldn't sustain a charge at all when I was still on CM10. Couldn't even finish booting up and it would just die. Voltage was super low was my guess. Tried using the fastboot charging script (http://forum.xda-developers.com/showthread.php?t=1658084&page=5) and managed to get battery up enough to flash stock boot.img, did a nandroid restore to Stock ROM then flashed stock recovery. Seems to be stable now, in airplane mode and display off. Started up phone at 4% and now it's at 6% so fingers crossed :fingers-crossed: Thanks for the reply though - needing all the tips I can get!

HELP phone not charging.

So this is the problem: my ZL displays the charging light, it appears to be charging, but does not charge. I always had problems with charging, having to wiggle the connection or something for it to work, but not this type of problem. Sometimes it goes up for like 1%, then down again, wiggling between 10% and 20% battery. This happened in the last 3 hours, i switched cables, wall plugs, etc. Still the same. What can i do? When i keep it plugged it does not discharge, but i'm afraid that if it gets to 0%, it'll die. What can be the problem? Please help me
darkielol said:
So this is the problem: my ZL displays the charging light, it appears to be charging, but does not charge. I always had problems with charging, having to wiggle the connection or something for it to work, but not this type of problem. Sometimes it goes up for like 1%, then down again, wiggling between 10% and 20% battery. This happened in the last 3 hours, i switched cables, wall plugs, etc. Still the same. What can i do? When i keep it plugged it does not discharge, but i'm afraid that if it gets to 0%, it'll die. What can be the problem? Please help me
Click to expand...
Click to collapse
Dont worry frnd.
Need some inputs before i zero down the problem
1) Are you using the stock charger that came with your phone. If so there is every possibility either the charger head or usb cable has gone faulty.
2) Type *#*#7378423#*#* and goto battery test and check its health condition. If it says condition is good then the fault is with your charger
3) Try using a charger which is a 1500ma charger.The normal charger supports only 800ma/500ma so your mobile will not be able to draw enough current from it and usually takes more time to charge or the charging rate with be equal to the discharging rate like in your case.
Hi,
I had the same problem just recently - phone wouldn't charge to above 5% or so (if I was lucky) - all original charger. When I plugged in the charger, the led light flashed red, then another color (green or yellow, can't remember), and then it didn't charge.
I actually had some problems with charging a couple of times before - it went on and off like 5-6 time, but then it did start to charge normally after a while. This last time, I tried to charge it for hours without any luck.
If i booted it up, it sometimes charged to 4-5%, then it would stop/start/stop/start endlessly. The same thing happened when I connected the phone to my computer, the USB fell off/on/off/on endlessly. I thought it was a faulty cable / charger first, but this happened to all cables and chargers I tried. I then thought it was the USB-port on the phone. Or a faulty battery.
After a while, it mostly stopped at 1-2% - sometimes immediately. I noticed that after using the "battery button" to hard reset the phone, I always seemed to get a few %'s of charge, and it didn't just blink immediately when plugging in the charger.
I had even written my problem description and was about to send the phone back to the retailer, when I did one last try of factory resetting the phone from the recovery, wiping everything. The problem still existed when I booted the phone, however, entering the recovery again after factory reset - I actually noticed that the phone charged above 5% this time. Leaving it on charging while in recovery, it got up to 8%, and then I thought the problem was fixed. Booting again, still same charging problem. I then factory reset again, and tried recovery again... Leaving the charger on - I managed to charge it to 100%. After this, I've never had any problem charging the phone. :|
I don't know what solved the problem, it could be only charging from recovery, or it could be that the full wipe deleted some battery stats or something? I did install an app to wipe battery stats after the problems occured, it also showed the charging rate of the battery, and it went up and down like crazy when I had the problem.
I don't really know if this is of any help, but I had PhilZ recovery at least which I managed to charge with.
You can try any methods, but i realy think that it because bad accumulator.
- original chargers
- hard reset
If it is not help - your way is go to the service.
Usually it the problem with accumulator or power controller.

SM-T320 Issues, not charging at all

Okay, so I installed CM13 sometime in April I believe. It was working fine for the most part, battery life wasn't any worse than stock, and I couldn't do OTA updates and had an early nightly build on it.
A couple weeks ago, after my kids let the battery deplete all the way (again), I plugged it in overnight. I should add that when the device was being used while charging, it would get VERY warm at the USB port. The next morning, when I turned it on, it flashed the Samsung boot logo, flickered a bit and shut off. I tried going into recovery, looked through these wonderful forums and even re-seated the battery. It would showed the large empty battery symbol once, sometimes boot the Samsung logo again but always flicker and shut off in about 1-2 seconds. This happened about 3-5 times. Now it doesn't do anything at all.
Before I drop any funds on a battery (I'm on a very tight budget) should I try anything else? Should I be thinking of changing the USB port instead?
try another 5v 2+A charger and micro usb cable
nickweed said:
Okay, so I installed CM13 sometime in April I believe. It was working fine for the most part, battery life wasn't any worse than stock, and I couldn't do OTA updates and had an early nightly build on it.
A couple weeks ago, after my kids let the battery deplete all the way (again), I plugged it in overnight. I should add that when the device was being used while charging, it would get VERY warm at the USB port. The next morning, when I turned it on, it flashed the Samsung boot logo, flickered a bit and shut off. I tried going into recovery, looked through these wonderful forums and even re-seated the battery. It would showed the large empty battery symbol once, sometimes boot the Samsung logo again but always flicker and shut off in about 1-2 seconds. This happened about 3-5 times. Now it doesn't do anything at all.
Before I drop any funds on a battery (I'm on a very tight budget) should I try anything else? Should I be thinking of changing the USB port instead?
Click to expand...
Click to collapse
I know that once my battery is completely depleted, I had to re-seat the battery connection cable, then I plugged the tablet into my PC for about an hour and got that same battery symbol with a circle indicator. After the hour passed, I plugged it into a standard Samsung charger and let it charge from the adapter fully. This has happened to me a few times and the above method has always worked for me! Good Luck!
predator1584 said:
I know that once my battery is completely depleted, I had to re-seat the battery connection cable, then I plugged the tablet into my PC for about an hour and got that same battery symbol with a circle indicator. After the hour passed, I plugged it into a standard Samsung charger and let it charge from the adapter fully. This has happened to me a few times and the above method has always worked for me! Good Luck!
Click to expand...
Click to collapse
I'll give it a shot, thanks! At the very least, I know the USB port is doing something since it gave me a quick battery/circle indicator after I plugged it in to a plug charger this time!
predator1584 said:
I know that once my battery is completely depleted, I had to re-seat the battery connection cable, then I plugged the tablet into my PC for about an hour and got that same battery symbol with a circle indicator. After the hour passed, I plugged it into a standard Samsung charger and let it charge from the adapter fully. This has happened to me a few times and the above method has always worked for me! Good Luck!
Click to expand...
Click to collapse
Well, it took about 15 hours of being plugged in to fully charge, after bring plugged in for a full day just to get it to power up at all!
So now that I can turn it on and stuff, it's getting VERY warm to the touch. I do remember it getting warm before, but never this warm. Right now it's not in it's case, which might have hidden the heat before.
It's mostly on the left side of the device where the heat is most intense, right about at the middle of the device. Is this a signal of the battery needing to be replaced?
And thanks! :good:
nickweed said:
Well, it took about 15 hours of being plugged in to fully charge, after bring plugged in for a full day just to get it to power up at all!
So now that I can turn it on and stuff, it's getting VERY warm to the touch. I do remember it getting warm before, but never this warm. Right now it's not in it's case, which might have hidden the heat before.
It's mostly on the left side of the device where the heat is most intense, right about at the middle of the device. Is this a signal of the battery needing to be replaced?
And thanks! :good:
Click to expand...
Click to collapse
Glad to hear you got the device to come back to life, but in regards to the battery... I've always noticed the heated area in the center left side of the device when multi-tasking. Personally, I flashed a CyanogenMod Rom and have seen less heating issues than when I used the standard TouchWiz Roms. I'm really trying to prevent my tablet getting to the point of a battery replacement, but the Rom seemed to make a difference for me.
The cpu/soc is in the bottom middle (when device is held landscape mode), it will get warm / hot depending on what tasks the tablet is doing, under idle conditions it should not be hot, turn screen brightness down too, when charging it should get warm near the usb port and maybe slightly warm on the back but not hot.

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