Erratic Charging - OnePlus 5T Questions & Answers

As of today, when I plug in the charger it will show the Dash charging symbol, then cut in and out a few times before it stays charging. I updated to 5.0.3 yesterday if it means anything.
Is this normal? I couldn't find anyone else reporting this.

It happens to me too, even back in Nougat. It starts as regular charging and then a couple of seconds later, switches to Dash. I figure the delay is due to the charger and phone figuring out how much battery the phone has left to determine how much amps to push through. Dash charging operates at different amperages depending on the voltage of the battery. Thing is, that either that never seemed to happen on my OnePlus 5 or I never noticed it, but on the 5t it does.

I think I'd be more comfortable with your issue. When I see the charging LED flashing and the charging notification disappearing and reappearing, it's unsettling.

My Nexus 5X would do this as pocket lint would build up in the USB port, preventing the USB cable from fully seating. Every so often I would have to take a small needle (something non conductive would probably be better) and carefully clean around the edges to pull out the lint. I was always amazed at how much build up really does end up in the USB port and headphone jack.

I used to have that issue with old micro USB ports and this definitely reminds me of that. I'm concerned though because I've had the phone less than a week and the port is clean. I also get that satisfying 'click' when plugging in the charger.

Ah, well that probably isn't your problem then. I would try another charger and cable to try and isolate the problem between the phone, cable, and charger.
Remember the OnePlus cable is unique, you can't use just any USB C cable with the dash charger. I believe IIRC the OEM cable has a 10k resistor, while most in spec USB C cables will have a 56K resistor. However you can use another charger and cable and see if it cuts out as well.

OhioYJ said:
Ah, well that probably isn't your problem then. I would try another charger and cable to try and isolate the problem between the phone, cable, and charger.
Remember the OnePlus cable is unique, you can't use just any USB C cable with the dash charger. I believe IIRC the OEM cable has a 10k resistor, while most in spec USB C cables will have a 56K resistor. However you can use another charger and cable and see if it cuts out as well.
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We have three 5t phones here all purchased last week. I tried all three charges that came with the phone and it does this with each one, all plugged into different outlets.
We updated a 2nd one to 5.0.3 and now this one also has the charging notifications flicker on and off about 7 times before it stays charging normally. I haven't tested the 3rd yet because it was fully charged when I came home.
It's odd that it is two of our devices now doing this and I haven't seen anyone else with this problem. I would assume that we got phones out of a defective batch, but they were definitely not doing this before the update.

Just an update, I wiped system and cache and it still does this.
It didn't do it when I plugged in at 88% immediately after wiping. But it does do it when I plug in at around 30% like I usually do.
I'm wondering now if they all do this after the 5.0.3 update and no one really notices.

Related

Touch screen extremely unresponsive when charging

So when the unresponsive screen when grounded issue came about, I didn't really notice the problem much myself. However, recently, and I'm not sure when this started, the screen has become horribly unresponsive when charging any time! Doesn't matter if it's on desk, in my hand, stock charger, 3rd party charger, etc., if it's charging at all, the touch screen only accepts half or less of my inputs, making typing impossible. Is this due to the last software update? Anyone else experience this issue? I would exchange the phone, but not if it's not going to help anything.
this happens to me when i use my cheap ebay charger
The fps lifting kernels fix this.
+1 for symtoms seen when using a wonky charger/cable.
+1 due to cheap charger - anyone know why this happens? is the OEM usb cable different spec from the cheap ones?
Hate to beat a dead horse, but the same happens when I plug my phone into the charger I got from eBay. Kind of disappointing, considering that I would otherwise be able to charge two batteries at the same time.
I notice this issue with the stock charger.
I believe the issue was when its not grounded..
Being plugged in is just about the most grounded your phone can get.
That's not the problem.
Starting to do it to me also now.
Just to be clear, this happens to me with the STOCK charger.
r546 said:
Just to be clear, this happens to me with the STOCK charger.
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Click to collapse
I'm having the same issue. i just chocked it up to the new kernel.
one thing i did notice is it seems to be intermittent. Yesterday night, it worked fine. this morning(conveniently when my alarm went off) i could NOT get the dismiss thingy to slide down.
Anyone else experiencing this? I do think it got worse after last software update. Would be nice if the next one improved things.
I emailed support, they did not say anything about it being a known issue, and suggested a factory reset. If that doesn't help, they recommended using my warranty. Would like to hear from more people before going through with the reset.
It happens to me when charging via outlet. Charging via USB connected to computer does not produce the issue.
I think it has to do with grounding.
Same thing happens to me! I noticed it with my aftermarket wall charger.
Bringing this back up, happens to me with a Stock charger.
Is it really the kernel? :\
@Person who said charging is the most grounded, the stock charger is not grounded ( in AU anyway ) and therefore it is the LEAST grounded.
ive noticed this happening over the past month or so. i've got to admit i've only really noticed this when its plugged into a usb cord i got off ebay. relieving to think it might only be an issue with it being a cheap cable and not the phone but i'll verify tonight with the stock cable.
I've been plagued by this problem for weeks and just discovered that it only happens when charging. I use the stock charging cable and wall adapter. I'm very, very happy to know what the problem is. I'm going to start testing this at various locations.
EDIT: I've tried this on both the wall adapter at work and on my work computer's usb. Same problem, though it seems worse when plugged into the wall outlet.
The touchscreen is fine on my sprint brand car charger and on the usb charger on my laptop. However, it starts missing taps when I plug my usb cable into my usb car charger. I'm going to best buy tonight to buy a different charger and see if that helps.
Sent from my Virus Infected Evo using the XDA app.
I have these issues as well with the stock charger and cable regardless of which kernel I use.

So why is my battery draining while charging?

I've noticed this happening any time I tether via USB or use GPS navigation while plugged in. Even though I'm connected and charging, I slowly but surely discharge. This weekend I used Google Nav for 2 hours and lost 20% of my battery while charging! On Juice Plotter, I notice the green charging glow at the bottom is a more transparent shade of green (as opposed to solid green when solely charging). Any ideas what causes this or how to avoid it? It seems to be recent.
TheBiles said:
I've noticed this happening any time I tether via USB or use GPS navigation while plugged in. Even though I'm connected and charging, I slowly but surely discharge. This weekend I used Google Nav for 2 hours and lost 20% of my battery while charging! On Juice Plotter, I notice the green charging glow at the bottom is a more transparent shade of green (as opposed to solid green when solely charging). Any ideas what causes this or how to avoid it? It seems to be recent.
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Click to collapse
Let me guess, you're charging off a USB port in your laptop, or using the data cable that came with the phone in your car charger?
Not all USB sources (or cables, for that matter) are created equally. Most PC/laptop ports put out 500mAh, half of what the Evo is designed to take (the factory AC adapter, the wall plug, is 1000mAh, aka 1amp).
Since it's only getting half the draw it can't quite keep up with how much power you're sucking away from the battery. This is usually only present when using the device heavily, such as with the screen on and GPS or WiFi/3G actively running.
The charging indicator (at least on Sense) indicates if it's getting the full "AC" charge (1amp) or if it's getting a reduced current charge. Sounds like that's what you're noticing.
My wife's Samsung Moment charger is 700mAh/0.7amp, and it can keep my Evo steady during use (it's powering it for 3G+WiFi tether right now), but it doesn't really charge fast at all, basically it just keeps it from depleting.
I've been meaning to try one of the USB Y-cables that join 2 standard USB ports to one female port for combined power of 1amp, but I'm not sure it will work as I hope. Anyway, I'll report back if I get around to it.
Otherwise, use an actual 1amp AC adapter whenever possible. Shop on eBay, chargers are stupid cheap. Just look for one that says it can do 1amp/1000mAh. If you're using the phone at work and want to have a convenient charging source, get one of the $20 docking cradles with an AC adapter on eBay. If it's in your car, any 12v USB charger should work, as long as you use a proper pass-through charging micro USB cable and not a "data cable". There's a slight difference in how the pins are wired inside. The Rocket Fish brand of micro USB cables are known to work (that's how I charge mine at full power in my car).
Way to go GT. Are you a student? I'm an ME phd student.
Sent from my PC36100 using XDA App
sprocket87 said:
Let me guess, you're charging off a USB port in your laptop, or using the data cable that came with the phone in your car charger?
Not all USB sources (or cables, for that matter) are created equally. Most PC/laptop ports put out 500mAh, half of what the Evo is designed to take (the factory AC adapter, the wall plug, is 1000mAh, aka 1amp).
Since it's only getting half the draw it can't quite keep up with how much power you're sucking away from the battery. This is usually only present when using the device heavily, such as with the screen on and GPS or WiFi/3G actively running.
The charging indicator (at least on Sense) indicates if it's getting the full "AC" charge (1amp) or if it's getting a reduced current charge. Sounds like that's what you're noticing.
My wife's Samsung Moment charger is 700mAh/0.7amp, and it can keep my Evo steady during use (it's powering it for 3G+WiFi tether right now), but it doesn't really charge fast at all, basically it just keeps it from depleting.
I've been meaning to try one of the USB Y-cables that join 2 standard USB ports to one female port for combined power of 1amp, but I'm not sure it will work as I hope. Anyway, I'll report back if I get around to it.
Otherwise, use an actual 1amp AC adapter whenever possible. Shop on eBay, chargers are stupid cheap. Just look for one that says it can do 1amp/1000mAh. If you're using the phone at work and want to have a convenient charging source, get one of the $20 docking cradles with an AC adapter on eBay. If it's in your car, any 12v USB charger should work, as long as you use a proper pass-through charging micro USB cable and not a "data cable". There's a slight difference in how the pins are wired inside. The Rocket Fish brand of micro USB cables are known to work (that's how I charge mine at full power in my car).
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I'm using the included charging cable. Doesn't that have full capacity? I also use a standard USB adapter in the car. It seems like that would be able to output the correct amount of volts.
gtkansan said:
Way to go GT. Are you a student? I'm an ME phd student.
Sent from my PC36100 using XDA App
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Click to collapse
3rd year CmpE.
I had the same problem until I noticed how hot my phone was using the nav. 13 hour drive. I purchased a vent cradle for the car and so that it can stay cool while in use and charging. While the other guy may be right theoretically, its not right practically. The evo will shut off its mini usb hub once it starts getting dangerously hot so that it won't damage your phone. Long story short make sure your phone is at safe temps no need to buy another charger for your evo. keep at cool temps so that phone won't cut off power supply will even shut your phone down if its way to hot, happened to me in atlanta not fun.
"Insert Fancy Quote"
TheBiles said:
I'm using the included charging cable. Doesn't that have full capacity? I also use a standard USB adapter in the car. It seems like that would be able to output the correct amount of volts.
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Click to collapse
When you say "included charging cable" do you mean the wall plug that came with the Evo or just the cable with a USB connector on one end and a micro USB on the other end? Because THAT cable is pinned as a data transfer cable and designed to relay only half voltage no matter what you plug it into. I know, because it only charged my Evo at slow speed when plugged into my USB car charger. Once I replaced it with the Rocket Fish cable it charged at full speed.
kwilbur3 said:
I had the same problem until I noticed how hot my phone was using the nav. 13 hour drive. I purchased a vent cradle for the car and so that it can stay cool while in use and charging. While the other guy may be right theoretically, its not right practically. The evo will shut off its mini usb hub once it starts getting dangerously hot so that it won't damage your phone. Long story short make sure your phone is at safe temps no need to buy another charger for your evo. keep at cool temps so that phone won't cut off power supply will even shut your phone down if its way to hot, happened to me in atlanta not fun.
"Insert Fancy Quote"
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Click to collapse
See above. While I agree that heat will kill the battery and possibly trigger a shutoff, I don't think that's his problem. If you use the wrong cable or charger you will only get half charging current.
sprocket87 said:
When you say "included charging cable" do you mean the wall plug that came with the Evo or just the cable with a USB connector on one end and a micro USB on the other end? Because THAT cable is pinned as a data transfer cable and designed to relay only half voltage no matter what you plug it into. I know, because it only charged my Evo at slow speed when plugged into my USB car charger. Once I replaced it with the Rocket Fish cable it charged at full speed.
See above. While I agree that heat will kill the battery and possibly trigger a shutoff, I don't think that's his problem. If you use the wrong cable or charger you will only get half charging current.
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I mean the USB cable that comes in the box with the EVO that plugs into the AC adapter. Maybe I will look into a new cable then. Hmm.
Edit: Those Rocketfish cables that you mentioned seem to be ungodly expensive. No way in hell am I going to pay more than $5 for a USB cable. Any alternatives?
TheBiles said:
I mean the USB cable that comes in the box with the EVO that plugs into the AC adapter. Maybe I will look into a new cable then. Hmm.
Edit: Those Rocketfish cables that you mentioned seem to be ungodly expensive. No way in hell am I going to pay more than $5 for a USB cable. Any alternatives?
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Click to collapse
This is the one I got: http://cgi.ebay.com/ROCKETFISH-MOBI...ARGING-CABLE-/350384355972?pt=PDA_Accessories
$3 shipped
And there are 2 USB cables that came with the Evo (mine anyway), a thick one that was bundled with the wall charger and a thin one that's intended just for data sync. The thin one doesn't seem to charge at full speed.
If you're using the other one and it's STILL draining then maybe there is an issue with heat or something, like the other guy said. Is the phone SUPER hot at the base, where the kickstand is, when this happens?
OP - I am having the same problem. I'm 95% sure it's caused by something wrong in CM6 regarding how it handles USB charging. Past few nightlies I have been leaving my phone on the charger doing NOTHING overnight and it goes dead.
This CANNOT be due to lack of charging strength:
#1 the same exact charger worked perfectly in the past, before I flashed a certain nightly - not sure which one exactly it started in
#2 if it was charging, but slowly why in the world would the battery drain when I have it underclocked to 245 mhz and the phone is sleeping with screen off?
On my standard charger that came with the phone it is working fine even though it's a USB that plugs into an adapter - not sure why this doesn't work with my other one that I had from another phone since it worked perfectly before. Something is definitely odd with CM6 and USB charging.
sprocket87 said:
This is the one I got: http://cgi.ebay.com/ROCKETFISH-MOBI...ARGING-CABLE-/350384355972?pt=PDA_Accessories
$3 shipped
And there are 2 USB cables that came with the Evo (mine anyway), a thick one that was bundled with the wall charger and a thin one that's intended just for data sync. The thin one doesn't seem to charge at full speed.
If you're using the other one and it's STILL draining then maybe there is an issue with heat or something, like the other guy said. Is the phone SUPER hot at the base, where the kickstand is, when this happens?
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Click to collapse
That's odd, because my EVO only came with the one cable for the adapter. Phone stays cool.
berardi said:
OP - I am having the same problem. I'm 95% sure it's caused by something wrong in CM6 regarding how it handles USB charging. Past few nightlies I have been leaving my phone on the charger doing NOTHING overnight and it goes dead.
This CANNOT be due to lack of charging strength:
#1 the same exact charger worked perfectly in the past, before I flashed a certain nightly - not sure which one exactly it started in
#2 if it was charging, but slowly why in the world would the battery drain when I have it underclocked to 245 mhz and the phone is sleeping with screen off?
On my standard charger that came with the phone it is working fine even though it's a USB that plugs into an adapter - not sure why this doesn't work with my other one that I had from another phone since it worked perfectly before. Something is definitely odd with CM6 and USB charging.
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Click to collapse
I've also noticed lately that my phone will charge insanely fast. Like from 30% to 90% in half an hour.
Sprocket - stupid question here... do these Rocket Fish charging cables also handle data transfer just as well as the stock micro-usb cable that came with the phone or would someone want to have one JUST for charging and keep their stock cable for data transfer purposes?
TheBiles said:
That's odd, because my EVO only came with the one cable for the adapter. Phone stays cool.
I've also noticed lately that my phone will charge insanely fast. Like from 30% to 90% in half an hour.
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Click to collapse
Sorry I was unclear - the other cable I have that is the problem is one from another phone but the same type, and up until recently it worked perfectly.

Taking longer than usual to charge the phone?

Something seems to be wrong with my charging port, lately its been charging at a slower rate and at times when I use my phone while charging, the percentage actually drops. I am using the standard OEM charger and also once in awhile it wouldn't charge and I would either have to fiddle with the plug or restart my phone. Anyone know what the issue is?
rycexboi said:
Something seems to be wrong with my charging port, lately its been charging at a slower rate and at times when I use my phone while charging, the percentage actually drops. I am using the standard OEM charger and also once in awhile it wouldn't charge and I would either have to fiddle with the plug or restart my phone. Anyone know what the issue is?
Click to expand...
Click to collapse
Some basic stuff, just to eliminate the usual suspects before going any further:
1. Have you tried another USB cable?
2. Have you tried another charger?
3. Have you tried another USB cable AND another charger?
Of course, it may indeed be a problem with the port on the phone. But in my experience, USB cable is the most typical reason for weird things going on with charging, as well as data transfer...
kt-Froggy said:
Some basic stuff, just to eliminate the usual suspects before going any further:
1. Have you tried another USB cable?
2. Have you tried another charger?
3. Have you tried another USB cable AND another charger?
Of course, it may indeed be a problem with the port on the phone. But in my experience, USB cable is the most typical reason for weird things going on with charging, as well as data transfer...
Click to expand...
Click to collapse
Yes, I've probably tried over 5 different usb cables and chargers from friends and around my house, still the same problem. I'm thinking it may be the port.
So far, in the past months or so, my phone started acting up with the charging, then my battery died and could not power up my phone unless charged, replace the battery, charging issue was still there and now recently charging slower plus my microphone is dead. I wonder if how hard would it be to replace to port. Trying to prolong this phone until Z4 is out.

G4 Charge/USB port issues

I've had my G4 since almost launch day and within weeks the supplied USB cable stopped charging the phone. I thought it was a cable problem, but it worked fine with other devices.
I tried other cables with the G4 and these still charged it so I thought nothing more of it until charging degraded with every USB cable I own to where the phone would only charge 20-30% during an overnight charge and the phone would frequently not recognise it was plugged in at all. I contacted LG who did a repair under warranty and all was fine.
I've now had the repaired phone back for about 3 weeks and the same problems are starting up again and it's only a matter of time until I am forced to return again for a repair.
Is anyone else having similar problems? I thought I may have just had an unlucky manufacturing problem, and the LG reps confirmed that to repair my phone they basically replace all the internal circuit boards and components rather than just replacing the individual component that is faulty (in this case the USB/charging port)
Basic debugging includes asking stupid questions, so please forgive but still answer any of those
Are you using a different charger? If so, check if that one is within specifications and if you do send in for repair again, use a different charger.
Are you propping up the device at an odd/weird angle or in a dock of some sort with the cable attached?
(As they replaced the entire print, it's probably not this, just the USB-micro port bent or broken.)
You could double check the wall outlets being used, there might be some kind of electrical problem there.
Either using all kinds of fancy electical testing gadgets, or stick a USB light into the hub or charger, does it flicker?
When sending it back for repairs, did they check the stock charger as well?
Hopefully these questions help you find any logical or plausible cause.
FreezyExp said:
Basic debugging includes asking stupid questions, so please forgive but still answer any of those
Are you using a different charger? If so, check if that one is within specifications and if you do send in for repair again, use a different charger.
Are you propping up the device at an odd/weird angle or in a dock of some sort with the cable attached?
(As they replaced the entire print, it's probably not this, just the USB-micro port bent or broken.)
You could double check the wall outlets being used, there might be some kind of electrical problem there.
Either using all kinds of fancy electical testing gadgets, or stick a USB light into the hub or charger, does it flicker?
When sending it back for repairs, did they check the stock charger as well?
Hopefully these questions help you find any logical or plausible cause.
Click to expand...
Click to collapse
Hi FreezyExp,
1. I am using the standard charger that came with the phone, but this has not been repaired/replaced. I have tried other chargers too, but all the same issue.
2. No weird propping up or anything like that. If I hold my phone while it is plugged in it is constantly vibrating as the charger connects and disconnects, and if I place it on the desk to charge I have to ensure that I have at least 3-4" of cabe "on the desk" to give it enough support to make the connection.
3. Wall connection is fine and I have tried it with a range of outlets around the home, both with extension sockets used and plugged directly into the wall and there is no different. No flickering light when using a USB light either.
4. When I sent it back all they asked me to return was the main section of the handset - so no battery or rear cover, no cables or chargers etc
It does seem to be the same issue as last time, a USB connection becoming loose from the main motherboard, but it seems weird that I have had the same issue twice in the space of 4-5 months.
I've been having some sort of problem with my G4 usb port. If I plug it in to a computer, it will lose connection and get a connection again if I barely touch the end of the cord at the phone end. I've tried many different cords and different usb ports on my computer, but it still has problems.
I can't fast charge, either. When I plug it in to fast charge, it actually starts discharging even faster. I've had some extreme battery life problems, too. It drained from 100-36 the other night with everything disabled, and it's been doing that kind of thing a lot lately. I'm guessing that the charging port is what's messing up my battery life because it won't charge correctly.
Never dropped it or anything.
I got my G4 on January 24 and my USB port has also failed. I am getting a replacement from Verizon, but am concerned that a six month old phone has this issue.
I also own a G4 H815. A while ago the phone started not receiving any charge from the cable and I would have to prop it up from right under the cable's micro usb end. Thought it was because it was bent inside the port and not making connection with the cable so I had the port replaced. Now I'm experiencing the same problem and I think it might be the cable that's already gone kaput and is effing up the port itself. I took the phone to the same place to get the port replaced again and bought new cables (I lost both the original adapter and the cable, which were charging slow anyway. Now using a 2A Asus adapter which works great) and when I asked the guy at the repair shop, he says it's a chronic issue with G4 devices. I don't really understand how it would happen twice in just a few months even with a new charger port. What should I make of this? Did they replace my port with an already faulty one, cahrged me full price and now trying to sell this bogus or am I really doomed with this phone?

Possible Quick Charge issue

My HTC 10 is about 1 year old, and I've never saw it show the "charging rapidly" message. It always charges normally, but I think that, somehow, the quickcharge thing is not engaging.
To clear my doubts, I've purchased a USB tester (model J7-t), and found out that the phone is charging at 5.08V 1.45A, with factory original charger and cable. With another charger (a regular 2.4A charger) and another cable, it charges at 5,22V 1.45A.
With phone turned off, it charges at 5,10V 0.96A.
I've tried some tips from other threads, like turning the cable over (I assume turning over the USB-C part of the cable), cleaning the USB-C port, restarting the phone, to no avail.
It has no problems connecting to the computer for data transfer, it also charges from the computer USB port.
It's running stock Oreo with stock kernel, rooted, bootloader unlocked and S-ON. As it is, takes over 90 minutes to go from below 20% to 100%.
Is this normal? Anyone knows why it's refusing to quick charge?
__________
EDIT: I suspect that the culprit is the cable itself, a HTC brand cable that came with the phone. It may not be compatible with Quick Charge technology.
I researched a bit about cables, and ordered a couple of these - https://www.aliexpress.com/item/Bli...r-Cable-1m-1-8m-Mobile-Phone/32833209044.html
BlitzWolf USB-A 3.0 to USB-C model BW-TC9. The description page says that it has a 56kΩ resistor, allows data transfers up to 5Gb/s, supports Quick Charge technologies up to 3A, and is sturdy enough to tow cars without breaking. Not that I would ever tow a car with an USB cable ...
Will update this post when the cables arrive and I test them.
__________
EDIT2: Cables have arrived, they're some fine piece of hardware. But the phone still refuses to charge at anything over ~5V and 1.45A. I've also ran another set of tests with a QC3.0 compliant car charger, to no avail - still charges at ~5V and 1.45A. I'm starting to believe that it's some problem with either the phone itself or the ROM/firmware.
I am using xiaomi quick charger and it shows 2870mah charging current at early stages of charging. Charging current was slowly decreased when battery percentage increased. is after 90% it shows below 1000mah and below. I am using ampere app from play store.

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