app freezing issue ? - Google Pixel 2 XL Questions & Answers

hey this is my first post in this forum hope I'm in the correct area-
Im having an issue with two apps in particular that freeze the app/sometimes phone. First facebook - when typing a message when it pulls up a tag to suggest a person's name to tag it freezes the app and i must back out of the message. Second - just surfing in instagram it will freeze lockup the whole app. I've tried cache cleaning. I've really enjoyed this phone so far, the frequency that I use these two apps though its becoming more frustrating. anyone else encountered this.

johnnyelgato said:
hey this is my first post in this forum hope I'm in the correct area-
Im having an issue with two apps in particular that freeze the app/sometimes phone. First facebook - when typing a message when it pulls up a tag to suggest a person's name to tag it freezes the app and i must back out of the message. Second - just surfing in instagram it will freeze lockup the whole app. I've tried cache cleaning. I've really enjoyed this phone so far, the frequency that I use these two apps though its becoming more frustrating. anyone else encountered this.
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Yeah, I have seen this as well with Instagram. Randomly happens. Locks up and have to force quit the app. Latest updates have not helped either. I have also noticed when using immersive mode, and doing an instagram story, you cannot add text. Not that has anything to do with your issues, but just a heads up.

Related

Anyone else having Google Voice lock up?

ever since the google voice update, with the widgets. Whenever I boot google voice the phone locks up for at least a minute before allowing me to click a message thread, then. When I load the message thread it locks up again for awhile before I can finally type the message. Exiting out causes the phone to lag a little bit on the homescreen. Any suggestions or others with the problem?
How large are your sms threads? It has been not breaking them up as frequently (or at all sometimes) as before, once they get above 300 or so for me the lag gets worse.
On the other hand, I've had it lag on occasion unrelated to that issue as well. I don't launch voice from the widget anymore, seems to usually lag more than if I just launch app from regular icon. Don't know why that would be.
Since installing the new version of voice it has been doing this to be all the time. Very annoying but I'm glad I'm not the only one.
Sent from my ADR6300 using XDA App
johnchad14 said:
How large are your sms threads? It has been not breaking them up as frequently (or at all sometimes) as before, once they get above 300 or so for me the lag gets worse.
On the other hand, I've had it lag on occasion unrelated to that issue as well. I don't launch voice from the widget anymore, seems to usually lag more than if I just launch app from regular icon. Don't know why that would be.
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I erased all my messaging thread except two and it still lags. Both threads were 15 messages in size
I've experienced this too. I uninstalled and reinstalled and it seems to be a little better.

[Q] Massive lag for a single contact on stock SMS app

This started happening pretty much immediately since I installed the 4.4.3 update late July, and has just gotten worse.
For a single one of my contacts, the SMS app lags HORRIBLY whenever I am doing anything with said person. It takes about half a minute just to load when I click his name, and the phone keeps completely freezing for up to 10-15 seconds EACH letter I type! It's not just the SMS app itself, but even the keyboard freezes up and is unresponsive. I can keep typing and it will apparently actually record the next 30 or so taps and just blaze through them ... then lag for another half minute or so again. None of the settings (how little there are) have had any effect. Once I click send the message also takes a bit before it appears and starts to send. Any action with this contact open in the SMS app seems to lag my phone like a unusable nightmare.
Since this is the person I tend to text the most, I have been tempted to crush the phone in my hand at this point. It is ONLY happening with them, and ONLY after the 4.4.3 update. It's not consistent either; I was still having this issue earlier today, but right now as I wanted to text him again it was working perfectly lag-free.
I know the first response anyone is going to say is to wipe my phone, but with this being the only issue I have, I really do not want to completely obliterate everything and start over from scratch just to fix one person in my SMS app. On top of that, I want to keep my SMS texting history as well. (Plus I would have no idea if restoring a backup wouldn't also restore the issue).
Has anyone else encountered or heard of anything like this? Or has any ideas of anything OTHER than wiping the phone or my SMS history I can try? Considering the app only pre-loads the last 10 or so messages when you open a contact anyway, I highly doubt it's my history. I am going nuts with this stupid thing.
It is probably something in that message thread.
Deleting all messages from that person will surely fix it, based on what you've said.
You can try wiping the messaging apps cache. Other than that, I think you're stuck.
Second the opinion above. If it's only one message thread doing it, seems likely it's something unique to that thread. Too many messages, pics, etc. I used to use Titanium Backup to save messages between rom flashes, back when I cared about them, so a backup app can save the messages, let you delete the thread and see if it still happens with a blank slate.

Slight pauses/stalls noticed while typing or scrolling.

It seems to be noticed mostly with keyboard. And never lasts more than a second or 2 at most and then starts working again. It's such a short pause it's hard to notice unless you are really interacting with the device a lot for awhile like typing a really long message or doing a lot of scrolling. Could easily never be noticed since the pauses are rare and only a second or maybe two and then it's back to normal. I suspect a real update that isn't one of these patches with maybe some kernel optimizations and CPU optimizations will fix it as it seems to be related to something with the CPU or GPU tuning maybe even.
Anyhow if anyone else is noticing such a thing please reply and confirm I'm not alone....it's not biggie, but if I am doing a lot of texting it does become more apparent and annoying...rarely notice it just scrolling on a web page as I read as I probably miss most of the pauses as they happen easier than when doing a lot of typing...basically disrupts flow less then.
I should add the keyboard pauses are pretty much identical whether I use Gboard or swiftkey. Pretty sure any will do it as I get exact same pausing when scrolling around web pages.
I have to add that this gets more annoying the more I encounter it. I suppose it's about once per 500-1000 characters or so...but pretty random so maybe a lot more or less. Just not rare enough to no annoy a few times a day if you are sending lots of messages!
Guess I am the only one noticing this? I hadn't started fresh from the get go....I did bring over all the things from a Mate 9...settings and apps and data and all...but doesn't seem related to any app or anything in particular. Just minutia I think I have noticed in the custom ROM realm that can happen if you get a kernel that isn't optimized well. Somehow guessing it will be gone next update...but L29 first real major optimization update seems to be slow to come. Any word on official Euro launches anywhere? I could see a majore L29 update push setup for something like that when it happens.
Count me in. Typing with swiftkey is better but still got typing issue here and there
Swiftkey is doing same things and so does scrolling...jist more rare with scrolling seems most common in the Google messenger app. I may resest after update...but if my case is unique I figure it's just related to me always restoring messages and such in some apps even if I start fresh. No reason that shouldn't work though. Had always worked on Mate 9.
SmartPhonesFan said:
Never restore your setting from old devices
Especially system settings and apps.. Only contacts pics vids docs...
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I don't. Only reason some of that restored this time around was due to the Huawei device migration regime. To me that should work if it's on offer...even if you skip at generation like I did from 9 to 20. It went off without a hitch with only annoyance being it rewrote the pictures and other documents to the 20 X with a new last modified date of when the copy was happen rather than like when picture was taken or last modified. It's still in metadata for library type browsers...but I can't stand the Apple style library browsing regime for some types of files and documents.
Anyhow there is no reason the google messages app should have keyboard interrupting like I am seeing. I have seen chrome stall it's scrolling in similar short pause sort of way also though and it has started fresh. So have to assume it's a combo of things that are partially some lack of optimization in this latest L29 build. Really noticing as I write this it's not happening here...so it's also what app you are typing in specific even. May try the stock messenger and reset messages as I do andaybe return later and see if that helps.
I mostly got this issue with Facebook Messenger, sometime in forum post

Applications force close. Slowness in picture access.

Hello everyone
I have been experiencing force close after force on my Pixel 3xl. I ordered my pixel 3xl on launch day. A week after receiving my device I started to receive sluggish and force close after force in several different apps. I have never experienced android behaving this way. I started to notice that the phone would get sluggish when using Android Messages. When I am receiving an MMS message the phone will lag and then the message will come through. After messages started to act up, other apps such as; Flamingo for Twitter, Instagram and Google plus would force close. For starters I don’t run any app killers, or ram management. I thought the December Pie patch would fix the issue, but I still see it on a daily basis. I reset my phone, and less than a week later, I would see this same behavior. The phone is basically unusable. I contacted Google for an RMA. They processed it and the new phone is still acting this way. This is really odd this behavior would be happening to 2 phones. I have reset the new phone from google once. Not only is this behavior odd, but it would be really hard for me to believe I am the only person experiencing this issue. Thought about rooting it but don't know if that would even help.
Side note: I have noticed when in flamingo for Twitter or Android messages that the phone takes awhile to open or back out of a picture. Sometimes a white space will show near the upper part of the phone (both sides of the notch)
Any help would be appreciated.
kid1da said:
Hello everyone
I have been experiencing force close after force on my Pixel 3xl. I ordered my pixel 3xl on launch day. A week after receiving my device I started to receive sluggish and force close after force in several different apps. I have never experienced android behaving this way. I started to notice that the phone would get sluggish when using Android Messages. When I am receiving an MMS message the phone will lag and then the message will come through. After messages started to act up, other apps such as; Flamingo for Twitter, Instagram and Google plus would force close. For starters I don’t run any app killers, or ram management. I thought the December Pie patch would fix the issue, but I still see it on a daily basis. I reset my phone, and less than a week later, I would see this same behavior. The phone is basically unusable. I contacted Google for an RMA. They processed it and the new phone is still acting this way. This is really odd this behavior would be happening to 2 phones. I have reset the new phone from google once. Not only is this behavior odd, but it would be really hard for me to believe I am the only person experiencing this issue. Thought about rooting it but don't know if that would even help. Side note: I have noticed when in flamingo for Twitter or Android messages that the phone takes awhile to open or back out of a picture. Sometimes a white space will show near the upper part of the phone (both sides of the notch) Any help would be appreciated.
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Two phones exhibiting the same behavior? It has to be something you are adding (user apps and/or settings) as you set the phone back up. You said "less than a week later" you would see the same behavior- but that means for the first week it was acting normal, correct? Try running the phone in safe mode for a good while and see if the situation changes. If the issue goes away it will confirm it is one or more of your user apps is causing the issue. If it remains the same I would flash a factory image from fastboot mode and let the script wipe the phone (don't edit the script). This is different from a FDR (reset). Then when you set the phone back up add any user apps in stages, allowing a period of time between setting them up. Are there any apps you suspect? Any "non-market" apps? Rooting will not help you, so I would leave that variable out of it until you get the problem sorted.
v12xke said:
Two phones exhibiting the same behavior? It has to be something you are adding (user apps and/or settings) as you set the phone back up. You said "less than a week later" you would see the same behavior- but that means for the first week it was acting normal, correct? Try running the phone in safe mode for a good while and see if the situation changes. If the issue goes away it will confirm it is one or more of your user apps is causing the issue. If it remains the same I would flash a factory image from fastboot mode and let the script wipe the phone (don't edit the script). This is different from a FDR (reset). Then when you set the phone back up add any user apps in stages, allowing a period of time between setting them up. Are there any apps you suspect? Any "non-market" apps? Rooting will not help you, so I would leave that variable out of it until you get the problem sorted.
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I don't use Facebook or Snapchat, I know those apps are really tough on the ram, so I stay away from those. I don't install apps that aren't from the play store. The weird part is I've installed the same apps from my pixel 2xl. I don't install alot of apps to begin with. Ive researched people having issues with the Android messages app and there is a Google forum for this issue, however I installed Textra and I still see the issue just not as bad. During the last reset, I took days to install flamingo for Twitterand Instagram because I suspected them being the issue. Yesterday, I installed them and I started facing the issue. I uninstalled those 2 apps but the issue persisted. Now, it could be those apps but to me it would be a widespread issue if it we're those 2.
List of apps
Most Google apps. Gmail, maps etc
Instagram
Backdrops
Flamingo for Twitter
Navy Federal
Wells Fargo
Vanguard
Ally
Vip access
Hbo now
Netflix
Showtime
ESPN
Relay for Reddit
Nova launcher
kid1da said:
I don't use Facebook or Snapchat, I know those apps are really tough on the ram, so I stay away from those. I don't install apps that aren't from the play store. The weird part is I've installed the same apps from my pixel 2xl. I don't install alot of apps to begin with. Ive researched people having issues with the Android messages app and there is a Google forum for this issue, however I installed Textra and I still see the issue just not as bad. During the last reset, I took days to install flamingo for Twitter and Instagram because I suspected them being the issue. Yesterday, I installed them and I started facing the issue. I uninstalled those 2 apps but the issue persisted. Now, it could be those apps but to me it would be a widespread issue if it we're those 2.
List of apps...
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Click to collapse
I still believe that because you experience this same issue across two different phones, it is something in your personal setup. No abnormal indications under battery usage or data usage (background or foreground)? As suggested earlier try running in safe mode for an extended period. If the problem is gone, you just work your way through the suspect apps until you find the offending one. You can also try resetting all app settings under System>>Reset options before resorting to a clean flash.
v12xke said:
Two phones exhibiting the same behavior? It has to be something you are adding (user apps and/or settings) as you set the phone back up. You said "less than a week later" you would see the same behavior- but that means for the first week it was acting normal, correct? Try running the phone in safe mode for a good while and see if the situation changes. If the issue goes away it will confirm it is one or more of your user apps is causing the issue. If it remains the same I would flash a factory image from fastboot mode and let the script wipe the phone (don't edit the script). This is different from a FDR (reset). Then when you set the phone back up add any user apps in stages, allowing a period of time between setting them up. Are there any apps you suspect? Any "non-market" apps? Rooting will not help you, so I would leave that variable out of it until you get the problem sorted.
Click to expand...
Click to collapse
v12xke said:
I still believe that because you experience this same issue across two different phones, it is something in your personal setup. No abnormal indications under battery usage or data usage (background or foreground)? As suggested earlier try running in safe mode for an extended period. If the problem is gone, you just work your way through the suspect apps until you find the offending one. You can also try resetting all app settings under System>>Reset options before resorting to a clean flash.
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I am going to try the safe mode method.
kid1da said:
I am going to try the safe mode method.
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Think Nova launcher. Back it up, uninstall it completely, then see how it goes.
I agree has to be a user app, my 3xl doesn't exhibit this issue. My crappy banking app does this but its very poorly optimized. App devs need to catch up to 9.0
bobby janow said:
Think Nova launcher. Back it up, uninstall it completely, then see how it goes.
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I uninstalled Nova Launcher and did see a slight improvement. The issue came back a few days later though.
What about safe mode?
kid1da said:
I uninstalled Nova Launcher and did see a slight improvement. The issue came back a few days later though.
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It's not Nova Launcher. You mention slow picture access so I would be looking at apps in that direction. Any apps consistently FC more than others? Do you use cloud backup for Photos? Do you have any super large photo speres, panos, or RAW photos on your phone?
Edit: another thought would be to run a quick check on the non-Googly apps for "last updated" timestamp on the Play Store. You may be running an older app that hasn't been updated in years and is written with an outdated API.
v12xke said:
What about safe mode?
It's not Nova Launcher. You mention slow picture access so I would be looking at apps in that direction. Any apps consistently FC more than others? Do you use cloud backup for Photos? Do you have any super large photo speres, panos, or RAW photos on your phone?
Edit: another thought would be to run a quick check on the non-Googly apps for "last updated" timestamp on the Play Store. You may be running an older app that hasn't been updated in years and is written with an outdated API.
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Click to collapse
The only apps force closing more than others are Android messages, flamingo for Twitter, and Instagram. It will start with Android messages, which causes the device to slow down, then the other apps follow by force closing. The device always seems to hang/lag when a group message is coming in. I only back up through Google photos on wifi. I combed through the settings and nothing stands out that could be causing the phone to force close these apps. For now, safe mode has the device working normal.

Question Instagram bugs & problems regarding commenting & stories

It's a bit annoying:
5/6 times when I click on commenting the keyboard covers the text field so I don't see my typos.
Another thing that's really frustrating: The new tool in the stories 'add yours' just doesn't show up when I create a story. Also, whenever I try to click on it in a story, I can't interact - it's just behaving the way pictures do (i.e. skipping or pausing).
Anyone else having these issues? I tried a re-install, which changed nothing.
I've seen them too. The keyboard one is especially annoying
This doesn't happen with only Instagram but consistently happens for WeChat and Telegram for me. I have to exit out of the app and go back in.

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