Slow charging - Google Pixel 2 XL Questions & Answers

I have a issue with my pixel 2 XL charging slow, usually taking 4-6hrs to charge from 15-20 to 100%. I had google troubleshoot it but seems nothing can fix the issue. They asked me to replace my phone twice and I even got new cables and adapter but the same issue alerts occurs again and again. I even tried switching ports and tried outside my house but the charging time is still slow. I even tried in safe mode and still same behavior. Any advice that i could do good with?
Thank you!!

Same here. Went from @ 2 hours to fully charge to now taking 5-8 hours and won't charge at all while being used. Google issued an RMA but the link hasn't worked yet. Talked with 2 other Google reps and no one can figure out the problem. I'm doing advance replacement so I won't be without my phone for 2 weeks.

Hi, i was experiencing the same problem, but I have this workaround and is working, this battery is Li-Ion, so they don't like cold temperatures, install AccuBattery and check battery temperature before charging, try to warm up the battery to 23° or higher to start the fast charging (PD) capability of the Pixel 2 XL, this have worked for me everytime.

Doesn't work. Accubattery is how I knew how slow mine is. 490mA charging versus my daughter's 5x at over 1400mA. My battery is 86°F right now and nothing is different. Tried that after seeing the article last week. Seems mine changed after the February update.

Im experiencing this as well, rather annoying.

From my personal experience I have noticed that my device usually charges at around 3000-3400Mah while the screen is off, once the screen is turned on though it will drop to 1000 or below. This is a feature to keep temperatures down. What does accubattery say your screen off charge rates are? I will also add that I am on a custom ROM.
Sent from my Pixel 2 XL using XDA Labs

Accubattery shows average of 491 for screen on and screen off.

I noticed that when I first plug in the charger, accubattery shows charging well over 1000mah but after a few seconds it drops back down to the 4-500 range. Temp seems to be irrelevant, it was in the high 90s when I noticed this.

I'm having this 5 hour charge issue as well, but I started using an old moto z play stock charger and the phone now charges in like 1.5 hours. Crazy.

I guess this Picel 2 XL "slow charging" issue is quite a known issue (kinda glad actually for finding out I'm not the only one)
But my problem is that this "slow charging" issue gets even worst, my Pixel 2 XL sometime wont charge at all at the first attempt in plugging in the charging cable. And Now I have to make sure the "charging" icon is there when I plugged the charging cable sothat it will keep on charging till full (kinda annoying actually)
This started to happen to me about a week ago, while before that it only took me 2 hrs or so for having a full charged. anybody else care to share their experience e.q. when this is start happening to you guys or does the "slow charging" attempt always sucessfully charged when you plugged the cable or not (like what Im experiencing right now).
Do you guys return your phone?
Thanks in advance...

I have been using my og pixel XL charger and works way better than the pixel 2 xls. Seems to charge about 5 mins faster.

lucky_strike33 said:
I have been using my og pixel XL charger and works way better than the pixel 2 xls. Seems to charge about 5 mins faster.
Click to expand...
Click to collapse
5mins faster as in 2 hrs charge time or 5hrs [emoji39]
Sent from my Pixel 2 XL using Tapatalk

A lot more about this topic has been discussed here already:
https://forum.xda-developers.com/pixel-2-xl/review/charging-speed-t3685546/page39

Took me 9 hours yesterday to charge from 0 to 100.. piece of **** fast charging

[email protected] said:
Took me 9 hours yesterday to charge from 0 to 100.. piece of **** fast charging
Click to expand...
Click to collapse
9 hours?! That's a new longest time record. LOL. You could charge faster with an A to C cable with a regular 2.4 amp charger.

EeZeEpEe said:
9 hours?! That's a new longest time record. LOL. You could charge faster with an A to C cable with a regular 2.4 amp charger.
Click to expand...
Click to collapse
Yeah man, this thing charges extremely slow

EnIXmA said:
Yeah man, this thing charges extremely slow
Click to expand...
Click to collapse
What charging adapter and cable did you used? Original from google pixel?
Sent from my Comm Badge from Starfleet in far away Galaxy...

Yes, the one that came in the box

I've had slow charging issues with all the custom roms. Plus the phone in with Ambient display, says slow charging. On a stock Rom, same thing, and it says Charging rapidly, and it charges faster.
Been posting on a few rom threads about this. All sorts of theories. Using stock charger/cable. They work fine with the stock OS installed.

Related

[Q] Charging Takes Forever???

Hello,
So I was at about 10% when I went to bed last night (around 11 PM). I plugged my phone into an outlet charger (the one that came with my old Nexus 4, not the one in the G3 box) and when I woke up (645 AM) the phone was only at 65% charged? I can't imagine that it would take over 7 hours to do a complete charge. Has anyone else experienced this? The only thing I can think of is that my old charger produces less output than the one in the box, but I haven't tested it out yet.
Lou
Try it again with the actual g3 charger so you can know for sure if it's a phone issue or a charger issue.
louballs said:
Hello,
So I was at about 10% when I went to bed last night (around 11 PM). I plugged my phone into an outlet charger (the one that came with my old Nexus 4, not the one in the G3 box) and when I woke up (645 AM) the phone was only at 65% charged? I can't imagine that it would take over 7 hours to do a complete charge. Has anyone else experienced this? The only thing I can think of is that my old charger produces less output than the one in the box, but I haven't tested it out yet.
Lou
Click to expand...
Click to collapse
Over the past few weeks I have been testing all kinds of chargers and cables. I noticed that the G2 charger is the closest to G3 but not as good. The issue is the cable itself. Kopi 20awg with oem charger, g2 will work, charges at the same speed as the original one.
louballs said:
Hello,
So I was at about 10% when I went to bed last night (around 11 PM). I plugged my phone into an outlet charger (the one that came with my old Nexus 4, not the one in the G3 box) and when I woke up (645 AM) the phone was only at 65% charged? I can't imagine that it would take over 7 hours to do a complete charge. Has anyone else experienced this? The only thing I can think of is that my old charger produces less output than the one in the box, but I haven't tested it out yet.
Lou
Click to expand...
Click to collapse
Did your phone stop charging in the middle of the night? That happened to mine on the first night when I used an old iPhone (1000mA) charger. It just quit somewhere in the 60% range. Switching to a higher powered charger (iPad - 2100mA) it charges very quickly. On my desktop at work, the USB3 port I have charges at an abysmally slow rate (prob 500mA or less, and in a lousy reception area so it's burning 100-200 of that just keeping the network alive).
The boxed charger, btw, is 1800mA.
Thanks for the responses. I will try the charger that came with the device overnight tonight and report back in case anyone else has similar issues.
Replace
louballs said:
hello,
so i was at about 10% when i went to bed last night (around 11 pm). I plugged my phone into an outlet charger (the one that came with my old nexus 4, not the one in the g3 box) and when i woke up (645 am) the phone was only at 65% charged? I can't imagine that it would take over 7 hours to do a complete charge. Has anyone else experienced this? The only thing i can think of is that my old charger produces less output than the one in the box, but i haven't tested it out yet.
Lou
Click to expand...
Click to collapse
time to get new battery
syon.piyush said:
time to get new battery
Click to expand...
Click to collapse
The phone/battery are literally 2 days old. Can't imagine it's the battery already. I will do some more troubleshooting since is obviously not a common occurrence.
Strange
louballs said:
The phone/battery are literally 2 days old. Can't imagine it's the battery already. I will do some more troubleshooting since is obviously not a common occurrence.
Click to expand...
Click to collapse
Strange
try wiping battery in cwm if helps,and install super charge as some custom build roms are buggy.
My Xperia ZL wouldn't charging from getting too hot in the middle of the night. I would wake up to a very low battery. Between the screen waking up, trying to find a signal, and covering it with my pillow it would get too hot. Haven't had the issue with the G3 yet but I have woken up to the screen on and that stupid battery fully charged message.
Retarded Timing said:
My Xperia ZL wouldn't charging from getting too hot in the middle of the night. I would wake up to a very low battery. Between the screen waking up, trying to find a signal, and covering it with my pillow it would get too hot. Haven't had the issue with the G3 yet but I have woken up to the screen on and that stupid battery fully charged message.
Click to expand...
Click to collapse
my scren doesnt stay on when battery is full. it will light up for a brief period of time and then turns off. the green led stays on.
The nexus 4 charger is probably rated at a much lower amperage 1.2A actually https://play.google.com/store/devices/details/Nexus_4_Power_Adapter?id=nexus_4_charger&hl=en
However your cable will also play a big role in this. The rating on the cable will determine whether or not it will actually allow that much current to pass through it. The stock charger works great, it chargers in less than 2 hours from 0 to 100%. I only use my nexus 7 charger to charge my spare battery on its cradle which is no big deal because it doesn't need to be fast.
Mine takes about 2 hours and 20 min for 0 to 100%
That charger may also be sending dirtier power because it's older too. I'm amazed at how fast mine charges. I haven't timed it, but it has to charge over 35% in an hour if you start at around 20%. Hell, I have started wirelessly charging with a Powerbot (connected to official charger) at about 15% at night and woken up a few hours later and checked the time and the thing was at 100%.
RESOLVED
OK, this is resolved, seems like the issue was in fact the charger I was using. I used the one that came with the unit and it charged up no problem. At least that issue is solved in case anyone else runs into. Thanks everyone.

[Q] LG G4 Charging Very Slowly

Hi, I just got an LG G4 yesterday. Charging using stock charger, or any other charger I had no problems with S3 before, is really slow. As in obviously slow. The unit is estimating 3-4 hours to charge 30%-40% of battery. Once it took around 20-30 minutes to just charge 5% of battery.
Using Ampere app it is showing on average just 270mah charge. Sometimes it registers 1660mah, then it drops down significantly and settles with 270mah.
Using the dual sim model if that's any help.
Is this a new battery thing? Should I insist to have the unit (or the battery) replaced? Is this a hardware or a software issue? Even if i insist to have this replaced I want to be able to explain that this is a factory defect.
Same problem here..
Really annoying.
gideon200 said:
Same problem here..
Really annoying.
Click to expand...
Click to collapse
Same here, I think it charges at full speed when the screen is off...
I got myself a QC2.0 charger and its doing exactly the same.
It does appear to charge faster with it while the screen is off but I'm wondering if there is an update to the device that needs to be done to fully support QC2.0
i've buy an Aukey Turbo Charger Adapter.
Then my G4 has fast charging more about 75%
I've seen the same thing happen on mine. Highest current I've seen was 1650 mah. And that's with the screen off. Leaving the screen on it reduces to 270 mah
Sent from my SHIELD Tablet using XDA Free mobile app
I had the same problem but it stopped after about week. Now it charges quite quickly and that's not with the fastcharge that isn't too impressive.
Same issue. Charging went from 2% to 46% in about 3.5 hours and it says it's still another 4 hours before it completes charging. Totally annoying.
i using the Aukey Turbo Charger and get around 1%-1.5% every min i have done 30%-70% in like 40min
I have a HTC quick charger that I used with my M8. It works well with the G4. With the screen off I have had nearly 2 A charging. It is much less when the screen is on.
Just got my G4 and it's doing the same thing.
Sent from my Nexus 6 using XDA Free mobile app
Bogega said:
Same issue. Charging went from 2% to 46% in about 3.5 hours and it says it's still another 4 hours before it completes charging. Totally annoying.
Click to expand...
Click to collapse
are you using the screen while its charging tho? how many times have you charged it already since you got it?
Phurkus said:
are you using the screen while its charging tho? how many times have you charged it already since you got it?
Click to expand...
Click to collapse
my post was made during 2nd ever charging. i did turn on screen occasionally, but not like it was on all the time.
last night charge was shorter - around 5.5 hours.
This is really annoying trying to stream music and navigation sometimes losses a charge. With nexus 5 I usually gained 30 plus percent on my way to work on 40 ish minutes with car charger.
It "might" be a software limitation, to avoid pushing the battery too hard in its early cycles. Same as a brand new car, they usually tell you not to drive too fast for the motor to actually run with optimal parameters.
[2cents]
I am also experiencing the same. I am getting 640mA. It is really frustrating. Yesterday I connected the phone with the provided cable with G4 with my laptop. And i was using the phone, not heavy using. And actually the battery was draining, rather than charging. I got so frustrated. I found the phone actually charges better while staying idle & screen off, but not very promising.
Yep, add me to that list too. T-Mobile G4 with screen off and no use because I'm driving almost all day just to see a 5-10% more charge after driving almost 2 hours. The original charger behaves the same way too. The only fix I've found is to turn the phone off and charge it. It charges really fast that way only.
Sent from my LG-H811 using Tapatalk
Charged mine from 2 to 100% in under 2 hours with my note 4 charger
@fatboypup does this also work with screen on? Imagine using gmaps in the car, screen and gps active - it would be a pity if the g4 lost power in such a situation when on the car charger
pen² said:
@fatboypup does this also work with screen on? Imagine using gmaps in the car, screen and gps active - it would be a pity if the g4 lost power in such a situation when on the car charger
Click to expand...
Click to collapse
As I noted above it is an issue with cars too. I'm lucky to gain 5 to 10 percent with navigation and streaming music in 45 mins. The same situation with nexus was over 30%.
Does this behavior stay or is it only for the first charges? Is there anyone who has no slow charging with screen on? Is the g4 gaining at least some percent when navigating with gmaps?

slow fast charging

It takes my 2xl 2.5 hours to fully charge..in comparison my v20 takes an hour 45 minutes and Moto x play an hour 30 minutes.. the device does not get warm while fast charging while the other 2 does.. fast charging on this phone is a joke
The battery needs to be warm, at least 24°C... It's a known issue, the power delivery feature doesn't start if the battery is cold... I warm the battery everytime before charging the phone and you can notice the difference.
Enviado desde mi Pixel 2 XL mediante Tapatalk
weedlucho said:
The battery needs to be warm, at least 24°C... It's a known issue, the power delivery feature doesn't start if the battery is cold... I warm the battery everytime before charging the phone and you can notice the difference.
Enviado desde mi Pixel 2 XL mediante Tapatalk
Click to expand...
Click to collapse
Is this for real?
Care to give us the source for this as I havent found it nowhere in my Pixel 2 XL manual.
And now everytime I plugged in my phone (sometime) it just wont charge immediately and sometime it doesnt even start charging at all (I left it plugged in at night, and battery still not charged at all in the next morning)
So now, everytime I plug, I would have to always carefully check the charging "icon", whether it is "charging" immediately or if not I will have to unplug and replug it till the charging "icon" is ON and sothat I will have a full charged phone in the next morning (bit annoying actually). Sometime I even have to change a charging adapter or cable (and yes, I always use OG pixel 2 xl charger, but when it fails or not charging immediately I will havr no choice but use my samsung charger). And Now I will have better luck with slow charginv adapter i.e. 1 Amp charger, but yes it will take 5-6hrs instead of the 2.5hrs charging time that I used to have.
But what makes me questions myself is that, if all those "temp" thing is true, but why for the last couple of months I had this phone, it is immediately charging fine as its being plugged. Why now with the new behavior?
Thanks in advance
Sent from my Pixel 2 XL using Tapatalk
EnIXmA said:
It takes my 2xl 2.5 hours to fully charge..in comparison my v20 takes an hour 45 minutes and Moto x play an hour 30 minutes.. the device does not get warm while fast charging while the other 2 does.. fast charging on this phone is a joke
Click to expand...
Click to collapse
There's a very lengthy thread about the charging speed:
https://forum.xda-developers.com/pixel-2-xl/review/charging-speed-t3685546/page39
It actually used to take nearly 3 hours when the phone first came out. Now it takes me 2 hours and 10-15 minutes to go from 1%-100%. It's definitely not the fastest to hit 100% but it gets to 85%, give or take, just as fast as most phones. Especially when comparing amount of mAh.
It's my opinion that Google is gun shy after the battery failures on the 6P.

Slow Charging time on Pixel 2 XL

After September update, my P2 XL is not charging beyond 98 (sometimes 99). Going to 100 if I power off after 98.
The issue not fixed till November update. So I have flashed fully with November update and now my mobile is charging fully (100%).
But the issue is the time taken for charging 100%.
0-1 hrs -> around 75%
1-2hrs -> around 96%
2- 2.5hrs -> 100%
For 100% , it is taking 2.5 hours (verified in safe mode also)
Update 1 - I have fully flashed with Android Oreo 8.1 July images and the mobile is taking 2 hours to charge fully.
0-1 hrs -> 82%
1-2 hrs -> 100%
Please share the full charging time with November update.
I have warranty but still it will take atleast 10 days for the service. So wanted to confirm if it is a software issue.
I have used stock adapter and cable.
I don't know about 2 hours taking 0-100% (I've never seen anyone claim that and never experienced it) because it's all ways been minimum 2 hours and 20 minutes for me. And when the phone first came out it was close to 3 hours. I have lots of screenshots showing this.
0-60 minutes has always been about 75% gained when starting around 5%. That last 25% to get to 100% always takes an hour and 20 minutes or so to do. That's why it's best to do only a top off charge of 60 minutes max if you need to during the day. Anything more is just a waste of time.
Sent from my Pixel 2 XL using Tapatalk
@sampathkumar2811 I have been dealing with a similar issue that I suspect started after I updated to Pie.
I remember full charge took around 2.45 hours until the October update and after November update I timed my full charge cycle with the stock cable and charger once and it was around 2.30 hours from 15% to 100% (charging status shown as "full" and not "charging"in the battery settings). So it's either something from my end or Google f*cked something up for us recently.
Anyways, 2.30 is close enough to what other users such as @EeZeEpEe are getting and that's good enough for me, I guess.
Ho, but what's the best way to charge or pixel 2 xl? Original charger with power delivery or an old charger with slow charge?
theelle said:
Ho, but what's the best way to charge or pixel 2 xl? Original charger with power delivery or an old charger with slow charge?
Click to expand...
Click to collapse
I do overnight slow charging with a USB-A to USB-C cable using a Samsung charging brick. If I need a top off, I use the stock charger or the charger from my 5X for an hour.
Sent from my Pixel 2 XL using Tapatalk
Sorry to (slightly) hijack the thread, but I have a slightly different charging issue and would love some advice. Nine times out of ten, I plug my 2XL into my Google charger and all is good - it'll say 'charging rapidly' and a minute or so later will give me the anticipated 'charging to complete' time and all is fine.
But around ten percent of the time it says 'charging rapidly' and the 'charging to complete' time DOESN'T come up and the phone trickle charges. Pretty much nothing happens. I've purchased a new Google charger and switched charging locations and checked that the location is warm and... it still happens.
I love my phone and in every other way it is perfect, so I'm not keen to send it in to be replaced. Can anyone suggest a fix, please? It's driving me crazy!
Thank you!
I've come to the forum because I wanted to ask for help, but seems that I'm not the only one.
Since I updated to november patch, charging is ssssllllllllloooooooooowwwwaaa (pronounce very slowly). It might be because the climate here is getting colder because of autumn/winter and my phone is actually cold when I hold it. Estimated time of charge: 4 to 5 hours. I thought this problem was solved in an older patch. Anyone knows whats going on? :|
I would go for the swap. Might be refurbished but at least it'll be a new battery. I've never had that or seen that issue.
bigbamboo5 said:
Sorry to (slightly) hijack the thread, but I have a slightly different charging issue and would love some advice. Nine times out of ten, I plug my 2XL into my Google charger and all is good - it'll say 'charging rapidly' and a minute or so later will give me the anticipated 'charging to complete' time and all is fine.
But around ten percent of the time it says 'charging rapidly' and the 'charging to complete' time DOESN'T come up and the phone trickle charges. Pretty much nothing happens. I've purchased a new Google charger and switched charging locations and checked that the location is warm and... it still happens.
I love my phone and in every other way it is perfect, so I'm not keen to send it in to be replaced. Can anyone suggest a fix, please? It's driving me crazy!
Thank you!
Click to expand...
Click to collapse
Sent from my Pixel 2 XL using Tapatalk
---------- Post added at 01:06 PM ---------- Previous post was at 01:01 PM ----------
This issue sounds familiar. I think it does charge better and faster if it's warmed up. It's cold indoors while your charging it? If so, what temperature? I would think it would have to be refrigerator temperature to get it to not charge quickly. Last winter I would charge it on a cold countertop and it did fine. Of course, being in Florida, the coldest indoor temperature I would get is in the upper 60s.
shishimaru1000 said:
I've come to the forum because I wanted to ask for help, but seems that I'm not the only one.
Since I updated to november patch, charging is ssssllllllllloooooooooowwwwaaa (pronounce very slowly). It might be because the climate here is getting colder because of autumn/winter and my phone is actually cold when I hold it. Estimated time of charge: 4 to 5 hours. I thought this problem was solved in an older patch. Anyone knows whats going on? :|
Click to expand...
Click to collapse
Sent from my Pixel 2 XL using Tapatalk

Question Battery charging slow

Hey guys,
hope to get some help here on the forum. I couldnt find any other thread similar to my problem or didnt found it.
So i got the new Pixel 6 Pro and use it out of the box und drained the battery completely. when i wanted to charge the p6p i noticed that it charges really really slow. it took 1 hour to charge 16%. and 2 hours more to 32%. i left the phone charging overnight and noticing in the morning it was at 52% after more then 8 hours of charging.
Im using the original 30w google charger with the original cable from the p6p box. i also tried with my 30w charger from oneplus but didnt work either. i did a soft reset and a hard reset. left it charging with the phone turned off. I tried evertything.
Some of you experiencing the same problem or got any ideas on how to help?
Thanks in adavance.
Try disabling the adaptive charging when you need to top up before bed, this will slow charging rate so you don't overcharge when you have an alarm set that will be coming up within approx 8 hours
i disabled the adaptive charging option and even the intelligent battery option to make sure it charges "normally" but it didnt help.
you need a charger that supports 30W via PD 3 PPS to get fast charging.
OP charger does not suport either and old Pixel charger probbly does not either as this is first for Pixel phones being able to do 30W
i bought the new original 30 watt charger from google (https://store.google.com/de/product/usb_c_30w_charger?hl=de) and i am using the original cable from the p6p box. i just tried the oneplus charger to check if the google pixel 30 watts charger isnt working correctly
tw1st3rx said:
i bought the new original 30 watt charger from google (https://store.google.com/de/product/usb_c_30w_charger?hl=de) and i am using the original cable from the p6p box. i just tried the oneplus charger to check if the google pixel 30 watts charger isnt working
Click to expand...
Click to collapse
Hmm does it say charging rapidly when using the Google charger?
yes it does but it also says 16 hours left of charging
edit: now it says 1,5 hourse left. i will update after this time
now its stuck at 70% and it says full charged in 11 days ...
Have you tried different chargers or cables? Doesn't sound right
i tried different cables and everything ... but now i contacted the support and they change the phone ..
tw1st3rx said:
now its stuck at 70% and it says full charged in 11 days ...
Click to expand...
Click to collapse
Adaptive charging, if you read the description you need to set an alarm to wake up in the morning, and the battery will be at 100% at that time or just before. So I guess if you don't have one set then it will take forever or never fully charge with those settings on.
I am still thinking of taking this stupid google charger back as there is no point having it and I had to buy it, than that over my older google chargers charging over night at a snails pace.
Even during the day when I plug either in they both say rapid charging, and old charger and new one 30W give the exact same full charge time estimation
If you can't measure what is going on, everything is useless. Get a power meter monitor, something like this:
https://www.amazon.com/gp/product/B07D316FHM
I have one for USB A and one for USB C. I literally threw away 3/4 of all my USB cables when I found out they were crap.
Just bought one of theses Anker USB C Charger, 65W .
Max power charging was 13.5W (9Vx1.5A), the same as my Pixel 3XL charger so back it went.
*Edit* After reading the article in Post #18 below it looks like the Phone is the problem and not the Anker charger.
I'm still looking...I miss my OnePlus Warp speed charger!
just to keep you up to date. i got a new one in exchange and it works perfectly ... so must have been a "monday model" (broken battery or something) - i am using the same adapter as before
I just got one of the 30W chargers from Google to give that a go
It charges @18W up from 13.5W on the Pixel 3XL charger, so no real benefit and nowhere near the 30W advertised.
Definitely miss the 65w charge from my Xiaomi which charges in less than an hour!
Tested: The Pixel 6 charges much slower than Google implied
The Google Pixel 6 and Pixel 6 Pro charging is oddly slow despite talk of 30W speeds, taking nearly two hours to fully charge. Here's why.
www.androidauthority.com
for the first time since ive had the phone i let it get to zero and shut down today. Took most of the day to do so, ended up letting netflix play for 5 hours straight and must have been another 3 or 4 hours of tiktok before it died. I wanted to see how long it takes to charge fully. It finally died at 7:21pm and using my pixelbook charger which i think is 45w the p6p said 2 hours exactly to charge to full. Will see if thats accurate or not.

Categories

Resources