Finger Print reader not responding, please try again later - Samsung Galaxy S9 Questions & Answers

Got the S9 today, it's happened several times where I try use the finger print reader and it says it is not responding and will not fix until I restart. The fingerprint reader works so I suspect it's not a hardware issue. Anyone else facing the same fault?
Update 13/03 - As per another similar thread, the issue has been identified as linking with Finger Sensor gestures being enable (Settings > Advanced Features > Finger Sensor Gestures) and Samsung will be issuing a fix this coming friday

Try factory reset. If that doesn't work, return the device for a replacement.

I am experiencing this as well. Did you ever solve it?

i had to use cleaner on the pixal2xl then it worked. some sort of gunk from the factory.

Me too for at least once a day. Phone restart seems to be the only quick solution for now. Make sure to report this to Samsung via Samsung Member app so it gets escalated and release the fix ASAP.

Happened for me too.
EDIT: Rebooted the device and also happened after a few minutes.
Sent from my SM-G965F using Tapatalk

So far so good. No issues with the fingerprint sensor. If its a software issue it should be more widespread then this. I suspect a faulty unit.

crital said:
I am experiencing this as well. Did you ever solve it?
Click to expand...
Click to collapse
Pasito said:
Me too for at least once a day. Phone restart seems to be the only quick solution for now. Make sure to report this to Samsung via Samsung Member app so it gets escalated and release the fix ASAP.
Click to expand...
Click to collapse
-juanito- said:
Happened for me too.
EDIT: Rebooted the device and also happened after a few minutes.
Sent from my SM-G965F using Tapatalk
Click to expand...
Click to collapse
So it only occured on the first day for me, since then it seems to be fine and working so not fully sure what changed as I didn't find any fix.

Same issue
I have the same issue on my new s9. Been onto Samsung support told me to wipe cache partition and monitor. No issues yet. But out of interest has anyone got apps installed that use fingerprint for authentication. My RBS app keeps crashing and uses fingerprint for login, maybe it's linked?

I had the issue with first direct it said fingerprint sensor log in cancelled
However the switching on fingerprint worked until I then got failed and restart message
I deleted the prints rebooted and 're added and since no issues touch wood
Sent from my SM-G965F using XDA Premium HD app

Mine failed today. It told me to restart if the issue continued. I had to restart and it worked.

Update 13/03 - As per another similar thread, the issue has been identified as linking with Finger Sensor gestures being enable (Settings > Advanced Features > Finger Sensor Gestures) and Samsung will be issuing a fix this coming friday

hassan.ikh said:
I have the same issue on my new s9. Been onto Samsung support told me to wipe cache partition and monitor. No issues yet. But out of interest has anyone got apps installed that use fingerprint for authentication. My RBS app keeps crashing and uses fingerprint for login, maybe it's linked?
Click to expand...
Click to collapse
Update: wiping cache partition worked a treat. Issue has not reoccured. I have fingerprint unlock and gestures both on and working perfectly now. Suggest you guys give this a try as recommended from Samsung.

hassan.ikh said:
Update: wiping cache partition worked a treat. Issue has not reoccured. I have fingerprint unlock and gestures both on and working perfectly now. Suggest you guys give this a try as recommended from Samsung.
Click to expand...
Click to collapse
How can I wipe cache partition?

paintball12345 said:
How can I wipe cache partition?
Click to expand...
Click to collapse
Does wiping the cache clear the memory or just clears the crap out
Sent from my SM-G965F using XDA Premium HD app

hassan.ikh said:
Update: wiping cache partition worked a treat. Issue has not reoccured. I have fingerprint unlock and gestures both on and working perfectly now. Suggest you guys give this a try as recommended from Samsung.
Click to expand...
Click to collapse
I've done it, but got the same problem after few hours. Didn't work for me.

Turn your phone off, hold the volume up, bixby and power keys for 10 secs. At the menu use the volume keys to navigate to wipe cache partition and power key to select. Once complete reboot your phone. I had gestures and scanner off when I done this. I have still not had a problem.
---------- Post added at 08:03 PM ---------- Previous post was at 08:01 PM ----------
mancuk29 said:
Does wiping the cache clear the memory or just clears the crap out
Sent from my SM-G965F using XDA Premium HD app
Click to expand...
Click to collapse
Wiping the cache partition will keep your data and settings intact.
---------- Post added at 08:03 PM ---------- Previous post was at 08:03 PM ----------
mancuk29 said:
Does wiping the cache clear the memory or just clears the crap out
Sent from my SM-G965F using XDA Premium HD app
Click to expand...
Click to collapse
Wiping the cache partition will keep your data and settings intact.
---------- Post added at 08:07 PM ---------- Previous post was at 08:03 PM ----------
paintball12345 said:
I've done it, but got the same problem after few hours. Didn't work for me.
Click to expand...
Click to collapse
Check for hardware fault first by dialling *#0*# test the fingerprint scanner and check you get a pass status. If it fails you have a faulty scanner. If wiping the cache partition didn't work not sure what else you can try except factory restore. I did not restore my apps from backup/cloud but installed my apps from fresh from app store. Sometimes apps can cause the problems.
---------- Post added at 08:08 PM ---------- Previous post was at 08:07 PM ----------
paintball12345 said:
I've done it, but got the same problem after few hours. Didn't work for me.
Click to expand...
Click to collapse
Check for hardware fault first by dialling *#0*# test the fingerprint scanner and check you get a pass status. If it fails you have a faulty scanner. If wiping the cache partition didn't work not sure what else you can try except factory restore. I did not restore my apps from backup/cloud but installed my apps from fresh from app store. Sometimes apps can cause the problems.

Any news about this? 2020 and still having this problem. Samsung and no one knows about how to fix this.
My phone just starts rebooting after software update (latest version) and only stop reboot if i remove my fingerprints
Galaxy S9

Related

Camera App Error - Won't Open

Hello all, my Nexus is rooted, and I flashed an OC/UV Kernel to it recently, but as of late my camera app (native) won't open. Whenever I attempt to open it, it force closes and the "Unfortunately, camera has stopped" message comes message comes up.
Any suggestions on how to fix it? Has anyone dealt with it?
Thank you.
Shameless bump. Uninstalled most apps to see if that was the issue - so far no good.
I had this happen after I installed Skype on my Galaxy Note - NOT the Nexus. May not be a fair comparison, but after an uninstall of Skype and reboot the issue was resolved.
randypurcz said:
I had this happen after I installed Skype on my Galaxy Note - NOT the Nexus. May not be a fair comparison, but after an uninstall of Skype and reboot the issue was resolved.
Click to expand...
Click to collapse
Uninstalled Skype, did a re-boot and still to no avail it isn't working.
Super frustrating! Any help?!
Redefined81 said:
Uninstalled Skype, did a re-boot and still to no avail it isn't working.
Super frustrating! Any help?!
Click to expand...
Click to collapse
My phone and my wife's phone both had camera app crash and neither of us is running anything custom other than stock.
Yeah
This has also happend to me. Was taking panorama shot when the phone died. Also was toggling between front and rear camera. It seems as though it has locked up the camera hardware, as Tesla Led wont work anymore.... nothing has fixed it. About to restore to factory..
This happened to me when I was using paper camera. After a few reboots and no result..I turned off the phone and took out the battery and let it sit for a few and then after I turned it back on it started working....hope this works for y'all.
Sent from my Galaxy Nexus using XDA App
try clearing data for camera app in the manage apps settings.
Luxferro said:
try clearing data for camera app in the manage apps settings.
Click to expand...
Click to collapse
Seems to have worked for now. Sucks I lost a few pics - oh well.
Redefined81 said:
Seems to have worked for now. Sucks I lost a few pics - oh well.
Click to expand...
Click to collapse
Mine is broken in the same way, but I'm unable to clear anything to make it work. Already have factory wiped, and flashed new roms... ARGH!
Battery pulls will usually fix the camera when nothing else does.
http://pastebin.com/c8CtgYJe
Logcat
I've pulled the battery many times. still nothin.
ah well.. I'll pull it for a few hours tonight... see what happens.
I DID flash the new UGLA4 radio this morning... thinking back I'm pretty sure I was on google talk after that flash... but POSSIBLY not.
Can a radio mess with the camera?
Odd. My logcat showed the same and a battery pull fixed it.
the battery is sitting 3' away from the phone right now. I'll give it another hour or two to fully bleed down....
Still fail.
Not good.
---------- Post added at 08:35 PM ---------- Previous post was at 08:13 PM ----------
well, if anyone has any other suggestions as to how to get the camera back, that would be great.
I don't use the camera that much, but I use google talk *all the time*....
lafrad said:
Still fail.
Not good.
---------- Post added at 08:35 PM ---------- Previous post was at 08:13 PM ----------
well, if anyone has any other suggestions as to how to get the camera back, that would be great.
I don't use the camera that much, but I use google talk *all the time*....
Click to expand...
Click to collapse
I've been building AOSP from source. I have the exact same problem in my 4.0.3 ROM, but I can build a 4.0.1 ROM that works. People that are getting the Camera to work in 4.0.3 should share their secret sauce.
When I try to launch Camera in 4.0.3 it crashes and briefly displays "Unfortunately Camera has stopped." I've tried everything mentioned previously in this thread, and I have reported the problem in another thread (before I found this one):
http://forum.xda-developers.com/showthread.php?p=23692185#post23692185
This is definitely an unresolved issue that only some people are experiencing. I just got my Galaxy Nexus i9250 . I might return it defective if I can't find a solution ASAP.
vtrandal said:
I've been building AOSP from source. I have the exact same problem in my 4.0.3 ROM, but I can build a 4.0.1 ROM that works. People that are getting the Camera to work in 4.0.3 should share their secret sauce.
When I try to launch Camera in 4.0.3 it crashes and briefly displays "Unfortunately Camera has stopped." I've tried everything mentioned previously in this thread, and I have reported the problem in another thread (before I found this one):
http://forum.xda-developers.com/showthread.php?p=23692185#post23692185
This is definitely an unresolved issue that only some people are experiencing. I just got my Galaxy Nexus i9250 . I might return it defective if I can't find a solution ASAP.
Click to expand...
Click to collapse
Try this:
http://forum.xda-developers.com/showpost.php?p=21180198&postcount=2
Already sent the phone in. There was no camera function on the stock fresh google image, or on Odin restores from Samsung. Mine was truly dead.
Make sure there are no other apps running that use the camera or flash. This happened to me and killing my flashlight app got the camera working again.
Sent from my Galaxy Nexus using xda premium
Had my Camera app show a black screen and totally lock the phone up today, but no error.

[Q] Sense 5 Camera crashes

I have just upgraded to the 4.2.2. Sense 5 stock rom.
When I start the camera it crashes after about one second.
I have tried to clear the cache and delete the data from the Camera app. Didn't help.
I have tried to reset to factory settings. Didn't help.
I have tried other Camera apps, and they work fine. Camera worked before the upgrade aswell.
Do anyone got any ideas what to do to get the stock camera app working?
Thanks in advance.
I've got the same problem over here.
HOX (Vodafone Branding) with 4.2.2 and Sense 5.
Yesterday (4.1 and Sense 4+) my camera app worked fine.
But after the update the normal camera quits after about 1 second. PixlrExpress and Instagram do their job.
Safe-mode and deleting data of the app didn't help.
Thanks for every helpful tip
I have the same problem after upgrading my HOX to 4.2/Sense 5, lets hope that they will fix it fast!
---------- Post added at 02:19 PM ---------- Previous post was at 02:10 PM ----------
damn... i think it has something to do with my broken g-sensor.. maybe it's time to send my baby to HTC
I also got a broken g sensor and I already tried to turn off autorotation but that didnt help for me.
Is there another setting which could help?
I made another factory reset and made sure that all the synching and restore of old setting were disabled. Then the camera worked again. :laugh:
So your g sensor should also work again, right?
I didn't check it if worked or not. But it does work now.
cheadstina said:
I have just upgraded to the 4.2.2. Sense 5 stock rom.
When I start the camera it crashes after about one second.
I have tried to clear the cache and delete the data from the Camera app. Didn't help.
I have tried to reset to factory settings. Didn't help.
I have tried other Camera apps, and they work fine. Camera worked before the upgrade aswell.
Do anyone got any ideas what to do to get the stock camera app working?
Thanks in advance.
Click to expand...
Click to collapse
JiroMusik said:
I've got the same problem over here.
HOX (Vodafone Branding) with 4.2.2 and Sense 5.
Yesterday (4.1 and Sense 4+) my camera app worked fine.
But after the update the normal camera quits after about 1 second. PixlrExpress and Instagram do their job.
Safe-mode and deleting data of the app didn't help.
Thanks for every helpful tip
Click to expand...
Click to collapse
arthasz said:
I have the same problem after upgrading my HOX to 4.2/Sense 5, lets hope that they will fix it fast!
---------- Post added at 02:19 PM ---------- Previous post was at 02:10 PM ----------
damn... i think it has something to do with my broken g-sensor.. maybe it's time to send my baby to HTC
Click to expand...
Click to collapse
JiroMusik said:
I also got a broken g sensor and I already tried to turn off autorotation but that didnt help for me.
Is there another setting which could help?
Click to expand...
Click to collapse
cheadstina said:
I made another factory reset and made sure that all the synching and restore of old setting were disabled. Then the camera worked again. :laugh:
Click to expand...
Click to collapse
JiroMusik said:
So your g sensor should also work again, right?
Click to expand...
Click to collapse
cheadstina said:
I didn't check it if worked or not. But it does work now.
Click to expand...
Click to collapse
A lot people now with HOX complaining about defected G-Sensor ,mine was broken at the first day I brought my device from warranty repair as they changed my mother board , I did find a way to get mine working back , and it does stay on all the time as long as I dont restart my device or turn it off you can check my small tutorial here http://forum.xda-developers.com/showthread.php?t=2420209 it works fine for me but i dont grantee it will work for all guys
My camera can't work in ARHD 31 too
You Made my day
HTC Venom said:
A lot people now with HOX complaining about defected G-Sensor ,mine was broken at the first day I brought my device from warranty repair as they changed my mother board , I did find a way to get mine working back , and it does stay on all the time as long as I dont restart my device or turn it off you can check my small tutorial here http://forum.xda-developers.com/showthread.php?t=2420209 it works fine for me but i dont grantee it will work for all guys
Click to expand...
Click to collapse
You Made my Day, I have been searching since the past 3 days over the internet on how to solve this auto rotate issues.
I did the first method you have given and it works like a charm. I am very happy now to see auto rotate back on my phone.
I owe you a Beer!
Cheers!

TWRP Touchscreen problem

Hi, I had cracked my screen and got a replacement from ebay. It went in just fine, and works well. The problem is that in TWRP, no touch events are recognized. It works fine in Viper10, but in recovery and the MultiROM menu, it doesn't. I'm thinking it may be a driver issue, as the previous panel was a Tianma, and this one is a Sharp.
Any suggestions as to what may be the problem and how to fix it?
Brainium said:
Hi, I had cracked my screen and got a replacement from ebay. It went in just fine, and works well. The problem is that in TWRP, no touch events are recognized. It works fine in Viper10, but in recovery and the MultiROM menu, it doesn't. I'm thinking it may be a driver issue, as the previous panel was a Tianma, and this one is a Sharp.
Any suggestions as to what may be the problem and how to fix it?
Click to expand...
Click to collapse
both panels should be supported by twrp...at least when they came originally from htc.
seems the sharp panel you got its another revison/running an incompatible driver.
j to the 4n said:
both panels should be supported by twrp...at least when they came originally from htc.
seems the sharp panel you got its another revison/running an incompatible driver.
Click to expand...
Click to collapse
That may be true, but why would it work in the ROM, but not in the recovery? Would it be possible to take the driver out of the ROM and put it into TWRP?
same here, works in ROM, not working in twrp
Did this ever get figured out. I have the same issue!
was rooting a friends phone, everything went well...got to twrp. no touch. turns out he has sharp panel as well... is this a twrp issue or just a driver issue that we are SOL with?
I have the same issue too!
Brainium said:
Hi, I had cracked my screen and got a replacement from ebay. It went in just fine, and works well. The problem is that in TWRP, no touch events are recognized. It works fine in Viper10, but in recovery and the MultiROM menu, it doesn't. I'm thinking it may be a driver issue, as the previous panel was a Tianma, and this one is a Sharp.
Any suggestions as to what may be the problem and how to fix it?
Click to expand...
Click to collapse
Have you worked it out yet? Thanks.
mybnr34 said:
Have you worked it out yet? Thanks.
Click to expand...
Click to collapse
I had the same issue. Cracked my screen, had it replaced in an unauthorized service center. Came back, no TRWP touch response. Funny enough, even an update with a RUU did not work and would fail every time.
Sent to HTC for repair, they changed the screen for another one. Still didn't work. Sent the phone back again, they supposedly reset the phone to factory settings and "connected connector (A102)". That's at least what the service protocol says. Screen works perfectly after that.
Another side effect, when the TWRP was not working was, also double-tap to wake in android and camera launch shortcuts also didn't work.
mybnr34 said:
Have you worked it out yet? Thanks.
Click to expand...
Click to collapse
No. I ended up just getting a new phone through Verizon.
guys anyone found a solution for this?
i change my htc 10 screen too for a one that i bought in alliexpress and no luck with twrp
---------- Post added at 03:25 AM ---------- Previous post was at 03:24 AM ----------
madzur said:
I had the same issue. Cracked my screen, had it replaced in an unauthorized service center. Came back, no TRWP touch response. Funny enough, even an update with a RUU did not work and would fail every time.
Sent to HTC for repair, they changed the screen for another one. Still didn't work. Sent the phone back again, they supposedly reset the phone to factory settings and "connected connector (A102)". That's at least what the service protocol says. Screen works perfectly after that.
Another side effect, when the TWRP was not working was, also double-tap to wake in android and camera launch shortcuts also didn't work.
Click to expand...
Click to collapse
hi, what means this?
---------- Post added at 03:26 AM ---------- Previous post was at 03:25 AM ----------
mybnr34 said:
I have the same issue too!
Click to expand...
Click to collapse
you also broke your display and replace it?
dentedilupo said:
guys anyone found a solution for this?
i change my htc 10 screen too for a one that i bought in alliexpress and no luck with twrp
---------- Post added at 03:25 AM ---------- Previous post was at 03:24 AM ----------
hi, what means this?
---------- Post added at 03:26 AM ---------- Previous post was at 03:25 AM ----------
you also broke your display and replace it?
Click to expand...
Click to collapse
Hi. This is something that was listed on the service protocol. I have no more details about this. That's why I wrote it here, hoping maybe someone has an idea.

Double tap not always working

Anyone face the same issue? I manually updated the patch via side loading and sometimes the double tap won't wotk.
angka8 said:
Anyone face the same issue? I manually updated the patch via side loading and sometimes the double tap won't wotk.
Click to expand...
Click to collapse
I found it wasn't great in the dark, I assume it uses the light sensor to determine if in pocket etc
Sent from my Google Pixel XL using XDA Labs
I have noticed the same thing. It isn't 100% consistent.
FWIW: Mine seems to be very consistent if I triple tap. Perhaps the first tap wakes it up if it's in a deep sleep?
Hopefully fixed in the December update.
JAYNO20 said:
Hopefully fixed in the December update.
Click to expand...
Click to collapse
No change for me.
cam30era said:
No change for me.
Click to expand...
Click to collapse
Has been working consistently for me so far. Will post back if that changes.
---------- Post added at 03:07 PM ---------- Previous post was at 02:26 PM ----------
OK, still not working consistently. I don't get what's happening to make it randomly not work. When it doesn't work, it doesn't matter how many times I tap it does NOTHING. Then if I unlock it with my fingerprint and shut it off again it immediately lights up the ambient display like I just tapped on it again.
JAYNO20 said:
OK, still not working consistently. I don't get what's happening to make it randomly not work. When it doesn't work, it doesn't matter how many times I tap it does NOTHING. Then if I unlock it with my fingerprint and shut it off again it immediately lights up the ambient display like I just tapped on it again.
Click to expand...
Click to collapse
I can't tell you the "why". But I can tell you that mine does work consistently if I tap it 3 times. Something's different in our devices, or our setup....
Edit: not 5 minutes after posting this, my XL started randomly not responding to dttw.
cam30era said:
I can't tell you the "why". But I can tell you that mine does work consistently if I tap it 3 times. Something's different in our devices, or our setup....
Edit: not 5 minutes after posting this, my XL started randomly not responding to dttw.
Click to expand...
Click to collapse
Makes no sense. I'm glad we are seeing the same issues though, at least it's consistent there
I'm having the same exact issues. Tap not working consistently and sometimes the lift doesn't work either. Hmm.
It's worth noting I had the same issues with the Elemental kernel before this ddtw option was available. The ddtw option was just as inconsistent for me.
Neither working at all for me.
Update: Seems to be working fine now.
if you have a screen protector that might cause the issue
if it still doesnt work without screen protector reflash the factory image
The update seems to fix the issue.
Update: the issue still there. But much less frequent
The is double tap to wake? Is this with a custom kernel? Otherwise I didn't know this was an option. How do you activate that feature?
I have noticed that is works better if the screen is locked. So if your phone doesn't lock for 5 or so minutes, it may not work until after that time. Try to set your phone to "Power button instantly locks" and then try it. Mine was not working at all, but when I locked the device sooner, it started to work consistantly. Might not help you, but fixed it for me.
Works fine for me, do you have a tap on?
---------- Post added at 09:42 AM ---------- Previous post was at 09:42 AM ----------
GCbard said:
The is double tap to wake? Is this with a custom kernel? Otherwise I didn't know this was an option. How do you activate that feature?
Click to expand...
Click to collapse
It's an option with the newer OTA.
clockcycle said:
Works fine for me, do you have a tap on?
---------- Post added at 09:42 AM ---------- Previous post was at 09:42 AM ----------
It's an option with the newer OTA.
Click to expand...
Click to collapse
Where is this option located? I'm on the November update. Is this with the December update?
GCbard said:
Where is this option located? I'm on the November update. Is this with the December update?
Click to expand...
Click to collapse
December OTA. Same location as other Moves/ gestures.
FWIW: what I've noticed is that if my phone is sitting on something, DTTW works 100% of the time. If I have it in my hand, it's very sporadic.

Recent apps not showing

Whenever I click on recent apps the phone shows no recent apps..after I first encountered this issue I did a factory reset and it worked for 24 hrs and then I have the same issue... Phone is on latest update.
I also faced this issue. I could pinpoint to some changes made in my Settings, and after I reverted these I got it all back. Now which really effects is a wide window, but I could broadly point it to display settings and few apps which I had disabled. So, you may try re-enabling any disabled apps and reverting settings one-by-one.
Splendid colour settings was the last I enabled, but now I haven't faced this issue again.
clavicle said:
I also faced this issue. I could pinpoint to some changes made in my Settings, and after I reverted these I got it all back. Now which really effects is a wide window, but I could broadly point it to display settings and few apps which I had disabled. So, you may try re-enabling any disabled apps and reverting settings one-by-one.
Splendid colour settings was the last I enabled, but now I haven't faced this issue again.
Click to expand...
Click to collapse
i hav also this issue..but even after doing all things which u hav suggested,problem didnt solved..can u suggest what setting i hav to changed xactly..thnx in advance
---------- Post added at 07:33 AM ---------- Previous post was at 07:32 AM ----------
vyasvivek said:
Whenever I click on recent apps the phone shows no recent apps..after I first encountered this issue I did a factory reset and it worked for 24 hrs and then I have the same issue... Phone is on latest update.
Click to expand...
Click to collapse
ur issue resolved or not??
drpmch said:
i hav also this issue..but even after doing all things which u hav suggested,problem didnt solved..can u suggest what setting i hav to changed xactly..thnx in advance
---------- Post added at 07:33 AM ---------- Previous post was at 07:32 AM ----------
ur issue resolved or not??
Click to expand...
Click to collapse
My issue was resolved by but it happened all of a sudden
I am trying to replicate the issue, if I make some headway I will post it.
Dont know how its happen,when phone keep in safe mode..and after restarting from safe mode its working now.
I have faced this issue twice. I am not sure on the resolution. I personally had to reset it both the times to get it working. As far as the cause goes... The first time I faced the issue when I tried to install XDA gesture navbar app. Even after uninstalling the app the recent button didn't work. I can confirm before that the recent button was working.
The second time was the next day itself. I factory resetted the phone and I was on my way to office in bus when I decided to install a oreo launcher 'Launcher oreo 8.1' which i used flawlessly on my moto g5 plus. And after installation of oreo launcher and setting it as default launcher my recent apps was gone. The problem started occuring. As you may have guessed uninstalling it didint help. After that I have not installed any launchers and everything is working fine. This weekend I will try to recreate the scenario and see if I can find any resolution to this. I thought it was a unique problem to my device and it occurred for the tweaking and everything. But now it seems that other people are also facing these issues with different triggers.
I am facing the same issue. It happened all of a sudden today. I did not install anything new.
Any tips to resolve this except from factory reset?
Please help!
Update
Wokring now. Switched to safe mode and uninstalled zenui dialer, weather and launcher apps to old version.
Not sure which app is causing this.
ds201 said:
Update
Wokring now. Switched to safe mode and uninstalled zenui dialer, weather and launcher apps to old version.
Not sure which app is causing this.
Click to expand...
Click to collapse
Putting the phone into safe mode and restarting it fixed the issue on my device. Thank you for your advice.
Boot in safe mode and restart
vyasvivek said:
Whenever I click on recent apps the phone shows no recent apps..after I first encountered this issue I did a factory reset and it worked for 24 hrs and then I have the same issue... Phone is on latest update.
Click to expand...
Click to collapse
Booting into safe mode works. First power off normally, then hold power button to power on, release it when the Asus logo comes and hold down volume down button( dont press power button). Then use the recent apps button and restart normally.
I faced the same issue after the OTA update but this fix has been working for the last 5 hours just fine.
for rebooting in safe mode,press and hold power button>press and hold on power off option>pop up appear to go in safe mode
Disable zenmotion and reboot. Worked for me. What a broken phone!
anthonys4 said:
Putting the phone into safe mode and restarting it fixed the issue on my device. Thank you for your advice.
Click to expand...
Click to collapse
Poco F1 user here, with Pixel Experience ROM.your advice solved my issue too.Thanks mate

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