Help, extreme draining - Moto Z Play Questions & Answers

Hi, i bought one moto z play, almost 2 months ago, and the battery was excellent, you can see on airplane mode, idle, not using it, the phone lates more than 17 days, and had 23% of juice left, after that, i boight another one, both are used, but this one, only last 2 days on the same conditions, airplane mode, even safe mode, not using at all, just 2 days, drains like 2% per hour without even touching it at all, what can i do?

What does it matter what happens when you never use it? And why buy a second phone if you already have one that lasts great?
Just sell the second and start using it like normal people. Nobody can tell you why that difference is and it doesn't matter. They have to last under normal conditions, but what you are doing is pretty much waste of battery. Letting it lie around in airplane mode for days is simply stupid. Then you could just turn it off

Artim_96 said:
What does it matter what happens when you never use it? And why buy a second phone if you already have one that lasts great?
Just sell the second and start using it like normal people. Nobody can tell you why that difference is and it doesn't matter. They have to last under normal conditions, but what you are doing is pretty much waste of battery. Letting it lie around in airplane mode for days is simply stupid. Then you could just turn it off
Click to expand...
Click to collapse
Seems like a reasonable test of baseline battery drain to me. I get less than 2% drain per hour with all my background stuff on with my MZP. My old S6 (notorious for bad battery) gets like 3% per day in airplane mode with no screen on time.
Just because his use case isn't your use case, doesn't mean what he's doing is stupid.
OP, I'd be inclined to think you have a hardware issue - you've eliminated all the normal software side stuff that typically is responsible for battery drain.

dandrumheller said:
Seems like a reasonable test of baseline battery drain to me. I get less than 2% drain per hour with all my background stuff on with my MZP. My old S6 (notorious for bad battery) gets like 3% per day in airplane mode with no screen on time.
Just because his use case isn't your use case, doesn't mean what he's doing is stupid.
OP, I'd be inclined to think you have a hardware issue - you've eliminated all the normal software side stuff that typically is responsible for battery drain.
Click to expand...
Click to collapse
Exactly, it was just a test, obviusly under normal conditions the drain Is Worst, only 3 SoT and 9 hours of battery, if you compare the two phones, one drains 2% and the other 0.1% por hour, that it's not normal.

If is not hw issue, something is draining battery in background. Have you tried factory reset? Compare settings on both phones, wifi/bt scan, SIM is inside on both, sd card?
Anyway, try to make both phones exactly the same from hw and sw perspective. If you haven't already.
Sent from my XT1635-02 using Tapatalk

Maybe put a CPU monitor app on both phones, let them both run in the same condition for the same time period, and see if the histories match? Not really sure how else to look, since you said safe mode didn't fix it.

Zeljko1234 said:
If is not hw issue, something is draining battery in background. Have you tried factory reset? Compare settings on both phones, wifi/bt scan, SIM is inside on both, sd card?
Anyway, try to make both phones exactly the same from hw and sw perspective. If you haven't already.
Sent from my XT1635-02 using Tapatalk
Click to expand...
Click to collapse
the one with the problem has the december patch update, the good one, the november patch, thats the only difference on both. already tried factory reset, wipe cache, safe mode, even on safe mode, the 2% per hour draining persist.

dandrumheller said:
Maybe put a CPU monitor app on both phones, let them both run in the same condition for the same time period, and see if the histories match? Not really sure how else to look, since you said safe mode didn't fix it.
Click to expand...
Click to collapse
gonna FDR both, charge them to 100% and let them dry for a couple of hours with the cpu monitor.

kmry said:
the one with the problem has the december patch update, the good one, the november patch, thats the only difference on both. already tried factory reset, wipe cache, safe mode, even on safe mode, the 2% per hour draining persist.
Click to expand...
Click to collapse
You can try to upgrade good one to December patch to get the same batter life result
If there's no other difference, then looks like that is hw problem. But I'm still suspecting that you are missing something.

Zeljko1234 said:
You can try to upgrade good one to December patch to get the same batter life result
If there's no other difference, then looks like that is hw problem. But I'm still suspecting that you are missing something.
Click to expand...
Click to collapse
good joke, but im not gonna take that risk; cant think what i would be missing; i think ive tried everything except for a downgrade, but i read somewhere it cannot be done, the phone is on 7.1.1.

kmry said:
good joke, but im not gonna take that risk; cant think what i would be missing; i think ive tried everything except for a downgrade, but i read somewhere it cannot be done, the phone is on 7.1.1.
Click to expand...
Click to collapse
Do not downgrade. It is doable but next upgrade (OTA) and you will end up with brick.
I've already asked you, both phones are with/without SIM/sd card?

Zeljko1234 said:
Do not downgrade. It is doable but next upgrade (OTA) and you will end up with brick.
I've already asked you, both phones are with/without SIM/sd card?
Click to expand...
Click to collapse
both phones on airplane mode, without simcard, without sd card.

kmry said:
both phones on airplane mode, without simcard, without sd card.
Click to expand...
Click to collapse
Well, if both phones are the same from hw and sw perspective (except update on "bad one") then most probably cause is hw or update.
Do not try to downgrade, 8.0 is under SOAK (quite long already, but still has issues) and you may try it when is ready (don't flash leaked SOAK, please).
As said above, most likely is hw issue. Sorry for that.

camera app left running?

dandrumheller said:
Seems like a reasonable test of baseline battery drain to me. I get less than 2% drain per hour with all my background stuff on with my MZP. My old S6 (notorious for bad battery) gets like 3% per day in airplane mode with no screen on time.
Just because his use case isn't your use case, doesn't mean what he's doing is stupid.
OP, I'd be inclined to think you have a hardware issue - you've eliminated all the normal software side stuff that typically is responsible for battery drain.
Click to expand...
Click to collapse
KrisM22 said:
camera app left running?
Click to expand...
Click to collapse
All apps were closed.

kmry said:
All apps were closed.
Click to expand...
Click to collapse
Your second pic says it's running. Sorry if I misinterpret.

Related

[Help][50% SOLVED] LTE = random heavy battery drain aka "plummet"

jeffreii said:
UPDATE/CONFIRMED:
The plummet is back.
After 10 days of plummet-free use with LTE disabled, it has returned after less than 48 hours uptime following my re-enabling of LTE.
For me, I am quite convinced that some LTE bug - perhaps with switching back and forth to HSPA+ - is causing the plummet. Unless some very knowledgeable devs join this discussion and help to find the root cause, I only see two options to avoid this problem:
1) Disable LTE and live with HSPA+ speeds
2) Wait for an OTA update with a fix, assuming Samsung/AT&T know about it
Personally I am sick and tired of wasting my time diagnosing this. I have lost time and enjoyment of my device trying to keep a stable testing environment. I now know the general cause and solution and am satisfied with that.
Thanks to anyone and everyone who helped.
Again, here is the link to my method for disabling LTE:
http://forum.xda-developers.com/showthread.php?t=1826409
It's unfortunate that using HSPA+ only also disables 2G, but that's not really a problem for me in Miami.
Click to expand...
Click to collapse
Anyone who can help diagnose the cause of this would be my hero. Please read carefully the evidence I already have.
Scenario:
Battery life is great for awhile and then suddenly it will start plummeting for no good reason. It will continue to do so, even if the screen is off and the phone is unused with all tasks closed. It will not stop dropping fast unless I reboot it. Then battery life returns to normal/excellent..a day or so later it starts dropping fast again.
Things I've tried:
-Factory reset - reinstall only most common apps
-Exchanged the device at AT&T - same result
-Monitored with GSAM (Badass) Battery Monitor and Better Battery Stats. No culprit found.
Important notes:
-As per attached screenshot*, I have tested ways to stop the drain without a reboot. Turning off wifi does nothing. Turning off mobile data does nothing. Turning off the radio (airplane mode) is the only way to stop it - but once I turn airplane mode off, it continues to drop quickly. Only a reboot is a working temporary fix.
-The phone itself is reporting the "cell standby" as the major culprit. I am not sure if this is inflated due to the known bug in reporting that data.
-There is something quirky with the "mobile network signal" bar - I am in Miami where signal is strong almost everywhere. The steep decline occurs even at my apartment where I always have 4 or 5 bars of LTE signal. I am almost never in any area where there is no signal, despite what the line indicates.
Attached screenshots:
1 & 2) good battery life followed by a sudden and steep decline
3) the subsequent "test" listed in note # 1 above with the resulting plateau achieved by turning on airplane mode with the drop continuing when airplane mode was disabled
4 & 5) I then charged the device to full overnight and unplugged it in the morning. I let it sit unused for about 2 hours and the battery dropped 25%.
6 & 7) these screenshots are from normal excellent battery life scenario where the "plummeting" battery did not occur
Thank you so much for any help
Since turning on airplane mode stops it my guess is that its a bad radio. Only option would be to exchange it and tell them this is your second defective unit.
DudeWatsThat said:
Since turning on airplane mode stops it my guess is that its a bad radio. Only option would be to exchange it and tell them this is your second defective unit.
Click to expand...
Click to collapse
What are the odds of me having two units in a row with the exact same problem, which does not appear to be widespread?
The bad news is that I am past my 30 day exchange window.
jeffreii said:
What are the odds of me having two units in a row with the exact same problem, which does not appear to be widespread?
The bad news is that I am past my 30 day exchange window.
Click to expand...
Click to collapse
If you got that unit during your 30 days you should have 30 days for that unit and if you don't then go through manufactures warranty. Unless your willing to play around with roms to see if that solves it.
In terms of odds maybe your ATT store just got a bad batch either that or you have incredibly bad luck but I do know of one other person who had the same problem if I remember correctly.
Sent from my GSIII
DudeWatsThat said:
If you got that unit during your 30 days you should have 30 days for that unit and if you don't then go through manufactures warranty. Unless your willing to play around with roms to see if that solves it.
In terms of odds maybe your ATT store just got a bad batch either that or you have incredibly bad luck but I do know of one other person who had the same problem if I remember correctly.
Click to expand...
Click to collapse
My understanding of the return policy, as confirmed by the rep, is that exchanging your device does not reset the 30 days. I would have to go through the manufacturer warranty now, facilitated by AT&T. Much more hassle than just going to the store and swapping it out.
I received my first S III in the mail from AT&T Online. 30 days later I went to one of several local corporate stores and exchanged it. They were definitely not the same batch. This is probably not bad luck and I have heard from several others that they have this same problem...
My next step, after some more logs and troubleshooting, would be to factory wipe again and use the phone stock with no apps for up to a week to see if I can reproduce it. Sounds terrible but I'm willing to do it if it is necessary. Still hoping someone here on XDA can help me pinpoint the problem.
Thanks again for your response.
I get this battery drain maybe once a week, a friend of mine also gets it occasionally, It is very unlikely that our phones are from the same batch, because he got his 2 weeks before i got mine. It seems to be a more widespread problem than we think, and i hope samsung, or someone on XDA, can figure it out and fix it.
jeffreii said:
My understanding of the return policy, as confirmed by the rep, is that exchanging your device does not reset the 30 days. I would have to go through the manufacturer warranty now, facilitated by AT&T. Much more hassle than just going to the store and swapping it out.
I received my first S III in the mail from AT&T Online. 30 days later I went to one of several local corporate stores and exchanged it. They were definitely not the same batch. This is probably not bad luck and I have heard from several others that they have this same problem...
My next step, after some more logs and troubleshooting, would be to factory wipe again and use the phone stock with no apps for up to a week to see if I can reproduce it. Sounds terrible but I'm willing to do it if it is necessary. Still hoping someone here on XDA can help me pinpoint the problem.
Thanks again for your response.
Click to expand...
Click to collapse
Do that and remember to do a test using airplane mode if it doesn't loose battery while in airplane mode then there are two theorys then: samsung software bug that affects radio or hardware issue.
It also depends how many "several others" are, remember even 100 people are a minority compared to the millions of units sold.
Keep us updated so we can get to the root of the problem.
Sent from my GSIII
Here's another sample with a Better Battery Stats log attached as well.
I'm going to do another test tonight with airplane mode enabled + another BBS log.
jeffreii said:
Here's another sample with a Better Battery Stats log attached as well.
I'm going to do another test tonight with airplane mode enabled + another BBS log.
Click to expand...
Click to collapse
Whats your screen on time, battery stats indicated a deep idle of only 2hrs.
And damn your cell standby % is huge. When I had the cell standby bug it only rose to about 15%.
IMO that high cell standby is not normal even with the bug.
DudeWatsThat said:
Whats your screen on time, battery stats indicated a deep idle of only 2hrs.
And damn your cell standby % is huge. When I had the cell standby bug it only rose to about 15%.
IMO that high cell standby is not normal even with the bug.
Click to expand...
Click to collapse
I agree with you, I don't think it's normal even with the bug. Maybe OP should download fix or a rom with the fix if he doesn't want to use the warranty and see if it still tops the charts with the bug fixed.
jeffreii said:
Here's another sample with a Better Battery Stats log attached as well.
I'm going to do another test tonight with airplane mode enabled + another BBS log.
Click to expand...
Click to collapse
post your bbs log to the thread here : > Android Development and Hacking > Android Apps and Games > [APP] [30 Jul - V1.9.1] BetterBatteryStats adds battery history back to Android
http://forum.xda-developers.com/showthread.php?t=1179809
you will be helped there for sure.
This has happened to me on several ROMs, but it doesn't happen very often. It does seem to be radio related. The last time it happened, I checked the battery graph and the signal strength was solid green from exactly the time the battery started plummeting. Not sure if that means anything but it's another data point.
Firestar292 said:
I agree with you, I don't think it's normal even with the bug. Maybe OP should download fix or a rom with the fix if he doesn't want to use the warranty and see if it still tops the charts with the bug fixed.
Click to expand...
Click to collapse
Strange thing is the bug just reports the % wrong and applying the fix won't actually solve is drainage issues, although if he does apply it and still sees a high percentage its most probably the radio or he could apply it see normal cell % and we be back to square one.
bradld said:
post your bbs log to the thread here : > Android Development and Hacking > Android Apps and Games > [APP] [30 Jul - V1.9.1] BetterBatteryStats adds battery history back to Android
http://forum.xda-developers.com/showthread.php?t=1179809
you will be helped there for sure.
Click to expand...
Click to collapse
+1
Search for the gsiff_daemon thread. It sounds like that may be your problem. I don't have the link handy but if you don't find it I'll dig it up for you.
Sent from my GT-P3113 using xda app-developers app
jcejohnson said:
Search for the gsiff_daemon thread. It sounds like that may be your problem. I don't have the link handy but if you don't find it I'll dig it up for you.
Sent from my GT-P3113 using xda app-developers app
Click to expand...
Click to collapse
I agree that its gsiff_daemon bug. I get it on occasion when streaming music through web. Even when I close it will drain the battery quickly. Do a search for that daemon and see if that shows up in battery stats. Usually shown as android system. When you hit refresh under battery stats it usually displays the gsiff name quickly.
Sent from my SGH-I747M using xda app-developers app
blue265 said:
I agree that its gsiff_daemon bug. I get it on occasion when streaming music through web. Even when I close it will drain the battery quickly. Do a search for that daemon and see if that shows up in battery stats. Usually shown as android system. When you hit refresh under battery stats it usually displays the gsiff name quickly.
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
What is gsiff_daemon? I looked in the thread but the info is scattered.
DudeWatsThat said:
Whats your screen on time, battery stats indicated a deep idle of only 2hrs.
And damn your cell standby % is huge. When I had the cell standby bug it only rose to about 15%.
IMO that high cell standby is not normal even with the bug.
Click to expand...
Click to collapse
The BBS log was only 2 hours, 38m, as you can see from the extracted data below:
Since 2 h 38 m 8 s
Deep Sleep (): 2 h 24 m 59 s (8699 s) Ratio: 91.7%
Awake (): 13 m 9 s (789 s) Ratio: 8.3%
Screen On (): 40 s (40 s) Ratio: 0.4%
Firestar292 said:
I agree with you, I don't think it's normal even with the bug. Maybe OP should download fix or a rom with the fix if he doesn't want to use the warranty and see if it still tops the charts with the bug fixed.
Click to expand...
Click to collapse
Yeah I can see about downloading the fix but that is only a display issue and wouldn't help at all with my battery.
bradld said:
post your bbs log to the thread here : > Android Development and Hacking > Android Apps and Games > [APP] [30 Jul - V1.9.1] BetterBatteryStats adds battery history back to Android
http://forum.xda-developers.com/showthread.php?t=1179809
you will be helped there for sure.
Click to expand...
Click to collapse
I have posted several times in that thread and they tried to help but couldn't find anything...the main suggestion was to try a custom kernel...I'm going to post my latest logs there now though (and in this thread).
EDIT: Here's my new post in that thread:
http://forum.xda-developers.com/showthread.php?p=29716265#post29716265
21cdb said:
This has happened to me on several ROMs, but it doesn't happen very often. It does seem to be radio related. The last time it happened, I checked the battery graph and the signal strength was solid green from exactly the time the battery started plummeting. Not sure if that means anything but it's another data point.
Click to expand...
Click to collapse
I noticed the same thing with the mobile network signal bar being solid. I still don't understand why that bar has so many gaps where it appears to show the radio off when it's not...anyways I thought there was a correlation there but have since seen plenty of "plummets" without the solid green mobile network signal bar.
jcejohnson said:
Search for the gsiff_daemon thread. It sounds like that may be your problem. I don't have the link handy but if you don't find it I'll dig it up for you.
Click to expand...
Click to collapse
gsiff_daemon is not in my BBS logs...see the new logs I'm about to post.
Ok so I've been continuing my tests from above.
I first charged a bit and then turned off wifi since wlan_rx_wake was a biggie in my BBS log. You can see the log for that period below. Battery continues to plummet as it did before.
I then turned on airplane mode and started a new BBS log. The battery stopped going down. In fact it was one of those situations where the charger mis-reported the actual charge and in nearly two hours time BBS sees the battery as having gone up 1%. That log is also attached.
Also below are screenshots of this whole process where you can see the battery plateau created by airplane mode.
Perhaps we can compare these 3 log files to determine something? I am going to post them in the BBS thread as well.
Thanks again everyone I hope we can get to the bottom of this!
jeffreii said:
Ok so I've been continuing my tests from above.
I first charged a bit and then turned off wifi since wlan_rx_wake was a biggie in my BBS log. You can see the log for that period below. Battery continues to plummet as it did before.
I then turned on airplane mode and started a new BBS log. The battery stopped going down. In fact it was one of those situations where the charger mis-reported the actual charge and in nearly two hours time BBS sees the battery as having gone up 1%. That log is also attached.
Also below are screenshots of this whole process where you can see the battery plateau created by airplane mode.
Perhaps we can compare these 3 log files to determine something? I am going to post them in the BBS thread as well.
Thanks again everyone I hope we can get to the bottom of this!
Click to expand...
Click to collapse
I couldn't find anything between all 3 that is consistent and have enough % of use to screw up your battery.
I'm curious, what is your theory on what might be the cause?
DudeWatsThat said:
I couldn't find anything between all 3 that is consistent and have enough % of use to screw up your battery.
I'm curious, what is your theory on what might be the cause?
Click to expand...
Click to collapse
Thanks again for looking. Honestly I am assuming it's a bug deep in the software or something...either that or one of my apps.
First I thought it was an app. Then I thought it was hardware. Now I am just trying to re-evaluate and look at all of the evidence.
Part of me wants to just reboot every night and forget about it...

Htc one x battery dies overnight...battery stats show android os use the most.

Hi,
I have been having a problem of battery.
1. Battery dies from being 100% overnight.
2. Phone randomly shuts itself having more than 40% battery but shows 0 battery when it restarts.
3. Phone restarts quite frequently when taking a picture. (once a week)
Please let me know what should I do to solve the problem. Thanks in advance.
Sent from my HTC One X using xda app-developers app
Could you install BetterBatteryStats from XDA? It's free for XDA members Install it, charge your phone back up, and let this issue happen again. Take a screenshot of Kernel Wakelock and Partial Wakelocks, as well as Process. Would get a much better view of what's eating your battery for breakfast.
Get Better Battery Stats installed.
jph7170 said:
Hi,
I have been having a problem of battery.
1. Battery dies from being 100% overnight.
2. Phone randomly shuts itself having more than 40% battery but shows 0 battery when it restarts.
3. Phone restarts quite frequently when taking a picture. (once a week)
Please let me know what should I do to solve the problem. Thanks in advance.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I've got the same drain problem as your number 1, but not the other 2 issues. The funny thing is it only started a week or so ago, before that it was fine. I've been running the Viper rom, and Faux kernel without a hitch for over a month up until now.
I used to get a day out of the battery, and 2.5-3 hour screen on which was fine IMO, but not anymore.
I'm wondering if a recent app update has caused the issue, just speculating though, also it seems to be that the drain is happening when I'm not using the phone, when I do use the handset for whatever it uses the battery as normal.
Not trying to hijack your thread, just thought I'd give my two pennies worth as I'm having a similar problem.
DrumJ86 said:
I've got the same drain problem as your number 1, but not the other 2 issues. The funny thing is it only started a week or so ago, before that it was fine. I've been running the Viper rom, and Faux kernel without a hitch for over a month up until now.
I used to get a day out of the battery, and 2.5-3 hour screen on which was fine IMO, but not anymore.
I'm wondering if a recent app update has caused the issue, just speculating though, also it seems to be that the drain is happening when I'm not using the phone, when I do use the handset for whatever it uses the battery as normal.
Not trying to hijack your thread, just thought I'd give my two pennies worth as I'm having a similar problem.
Click to expand...
Click to collapse
I think you may be right because I have had the last 2 problems since a while and gave in HTC to repair the phone but it still hasnt been solved and I have got the first problem since the last week itself.
Did you manage to install Better Battery Stats? Leave your screenshots here when it happens again and we'll be able to help you much easier
I had an Arc before, so i thought maybe this will help:
"ALWAYS and I Mean ALWAYS reboot the phone RIGHT AFTER you have disconnected it from the computer or charger to avoid the f*king Android OS issue"
Click to expand...
Click to collapse
by jimbo77 http://forum.xda-developers.com/showthread.php?t=1597771, turn off fastboot when restarting.
You have enough network in your area. I had this issue and change the Network selection to manual which took care of the issue.
ShyamSasi said:
You have enough network in your area. I had this issue and change the Network selection to manual which took care of the issue.
Click to expand...
Click to collapse
I have full network in my area so that shouldnt be the problem.
The problem didnt occur last night...i will post the better battery stats results if the problem arises again!
I'd install other ROM/KERNEL...
Hi
jph7170 said:
Hi,
I have been having a problem of battery.
1. Battery dies from being 100% overnight.
2. Phone randomly shuts itself having more than 40% battery but shows 0 battery when it restarts.
3. Phone restarts quite frequently when taking a picture. (once a week)
Please let me know what should I do to solve the problem. Thanks in advance.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
You seem to have a lot of applications running and something is keeping your phone awake. Any awake time when the screen isn't on also is an application using your phone.
Go to the play store and check the permissions of your downloaded apps, any app that has the permission to keep your device awake is a candidate for your problem. Uninstall them all and your problem should be gone, re-install one by one and see when it returns.
Regards
Phil
The problem occurred again. I have attached a image of the battery stats.
Thanks in advance.
Phil[/QUOTE]
ArmedandDangerous said:
Could you install BetterBatteryStats from XDA? It's free for XDA members Install it, charge your phone back up, and let this issue happen again. Take a screenshot of Kernel Wakelock and Partial Wakelocks, as well as Process. Would get a much better view of what's eating your battery for breakfast.
Click to expand...
Click to collapse
Rusty! said:
Get Better Battery Stats installed.
Click to expand...
Click to collapse
ArmedandDangerous said:
Did you manage to install Better Battery Stats? Leave your screenshots here when it happens again and we'll be able to help you much easier
Click to expand...
Click to collapse
Need a shot of the 'partial wakelocks' category.
Also, don't stick them altogether into one pic, the board shrinks it massively. Just upload them individually
Rusty! said:
Need a shot of the 'partial wakelocks' category.
Also, don't stick them altogether into one pic, the board shrinks it massively. Just upload them individually
Click to expand...
Click to collapse
Here is the individual files
Looks like it's the radio causing the majority of your drain. How is the signal in your location? I see you've switched from EDGE to 3G during the screenshots... if the 3G signal isn't great then it will cause battery drain searching. It might be worth forcing your phone to either 2G or 3G only and seeing what happens.
Rusty! said:
Looks like it's the radio causing the majority of your drain. How is the signal in your location? I see you've switched from EDGE to 3G during the screenshots... if the 3G signal isn't great then it will cause battery drain searching. It might be worth forcing your phone to either 2G or 3G only and seeing what happens.
Click to expand...
Click to collapse
Actually I just switched to 3g in the last couple of days. I only had 2G previously and the problem still occurred. Its funny that it happens only at night.
I think its the time for a fresh start. Format your phone and start all over.
So, how much will it takes you? Less than 3 hours? I'd say go for it.
At lest it would give you less headache and hopefully more battery.
Good Luck
I've had this problem before too, with baseband and alarm wakelocks.
Look here
http://forum.xda-developers.com/showpost.php?p=23893234&postcount=2
Then I think I just googled the offending process and found a solution there

Factory Reset To Improve Battery Life

I got my Pixel 2 XL on 10/24/2017. From the day I got it until the February update the battery life was incredible. I was getting up to 9 hours SOT and 40 hours off the charger. The February update resulted in a noticeable decrease in battery life. The March update made it even worse. I'm now getting up to 6 hours SOT over 24 hours off the charger. I got the April update yesterday morning and despite the release notes mentioning 4 different battery life "improvements" it hasn't improved. It's still only a day after the April update but it seems like it might have gotten even worse.
I'm considering doing a factor reset but it's really a pain in the ass. Backup data, reset, reinstall and configure apps, restore data, reload music, etc. From start to finish it's a several hour process.
My question is, has anyone else with decreased battery life done a factory reset? Does it actually fix the decrease in battery life caused by the February and March updates? If it will really make a difference I'll go ahead and spend the time but I'd hate to waste the time to have it be the same after I'm done.
jimv1983 said:
I got my Pixel 2 XL on 10/24/2017. From the day I got it until the February update the battery life was incredible. I was getting up to 9 hours SOT and 40 hours off the charger. The February update resulted in a noticeable decrease in battery life. The March update made it even worse. I'm now getting up to 6 hours SOT over 24 hours off the charger. I got the April update yesterday morning and despite the release notes mentioning 4 different battery life "improvements" it hasn't improved. It's still only a day after the April update but it seems like it might have gotten even worse.
I'm considering doing a factor reset but it's really a pain in the ass. Backup data, reset, reinstall and configure apps, restore data, reload music, etc. From start to finish it's a several hour process.
My question is, has anyone else with decreased battery life done a factory reset? Does it actually fix the decrease in battery life caused by the February and March updates? If it will really make a difference I'll go ahead and spend the time but I'd hate to waste the time to have it be the same after I'm done.
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Click to collapse
I was hesitant to admit it but my battery probably isn't as good as it was the first 3 months. I never got the numbers you did but comparing old screenshots to what I get now, both SOT and off the charger numbers have declined.
I've been contemplating doing a factory reset sooner than usual. I usually wait for 1 year with my phone but I might do it at 6 months, end of April, just to see. Would be nice to see someone confirm it helps or debunk that it doesn't.
Sent from my Pixel 2 XL using Tapatalk
EeZeEpEe said:
I was hesitant to admit it but my battery probably isn't as good as it was the first 3 months. I never got the numbers you did but comparing old screenshots to what I get now, both SOT and off the charger numbers have declined.
I've been contemplating doing a factory reset sooner than usual. I usually wait for 1 year with my phone but I might do it at 6 months, end of April, just to see. Would be nice to see someone confirm it helps or debunk that it doesn't.
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
You mentioned that you usually wait a year before doing a factory reset. Has it had any impact on battery life when you've done it in the past?
Just for a reference here is an old screen shot I still have. It was taken in late November/early December. Off charger is only about 19 hours but with 9% battery left which would easily get to 40 hours in stand by back then.
Great question mate. I thought i was the only one have similar issue. I had great or say exceptional battery life in December update or earlier. But as more and more updates came battery life decreased. I had almost 9 hours SOT but now after underclocking, greenify , servicly etc it harldy reaches 5.5 hours SOT. Earlier i hardly needed to underclock or needed any help of battery saver apps. I wonder wat it could be hardware issue or software.
And to answer your question i clean wipe my phone before any new updates twice to make sure m not have any issues due to previous software. And yes i take all that pain to backup my data n then setup whole 35gb+ data again every month.
It's probably overkill, but I factory reset every month when I get the security update. Since I've been doing that, I have not had problems with battery, or anything else for that matter. Can't say for sure that's why, but I'm a believer.
jmartin72 said:
It's probably overkill, but I factory reset every month when I get the security update. Since I've been doing that, I have not had problems with battery, or anything else for that matter. Can't say for sure that's why, but I'm a believer.
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Click to collapse
It might be overkill my friend, but I bet you don't have many issues with your device either ????
I'm not quite that diligent, but I'll do the full wipe and FR every 3 months to keep things clean. I don't have any issues either ??
I am on my second day of the April security patch and my battery life has gotten much worse. I got it launch day and I have always gotten 5-6 hours SoT for 18 hours off charge and still have 30% battery left. Yesterday I got 3.5 SoT for 18 hours and was at 4% when I plugged it in. I never had any adverse effect of battery life with the monthly patches until now. I havent factory reset since I bought the phone.
My battery life has gotten worse as well. It drains 10% hour just at idle. Mine was also incredible until the Feb-April updates. I'm considering doing a factory reset, or root it.
jimv1983 said:
You mentioned that you usually wait a year before doing a factory reset. Has it had any impact on battery life when you've done it in the past?
Just for a reference here is an old screen shot I still have. It was taken in late November/early December. Off charger is only about 19 hours but with 9% battery left which would easily get to 40 hours in stand by back then.
Click to expand...
Click to collapse
Sometimes I wonder if it's just the degradation of the battery in general like what's happened with the iPhone 6's and even 7s. If I could get a replacement for $25 I'd do it in a heartbeat. I would certainly try a factory reset at this point, I might even do it one day when I have the wherewithal to reinstall everything. But if you do it then run full stock for a day or so adding only the apps that you desperately need to function. Then if the battery life improves dramatically slowly start adding all the junk back in and see what happens.
I'd be curious to know myself but as I said I'm not at that point yet. Close though. I'd also run Better Battery Stats and see what kind of partial wakelocks and alarms you are getting. My fitness band drains a lot especially when active so I've taken to plugging in for a half hour when I'm done with the workout to give it a bump. Love the fast charge.
---------- Post added at 07:06 AM ---------- Previous post was at 07:04 AM ----------
mrwicked said:
My battery life has gotten worse as well. It drains 10% hour just at idle. Mine was also incredible until the Feb-April updates. I'm considering doing a factory reset, or root it.
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Click to collapse
Did you mean 1% / hour or 10? If it's 10% then you definitely need to reset or find out what is going on.
bobby janow said:
Sometimes I wonder if it's just the degradation of the battery in general like what's happened with the iPhone 6's and even 7s. If I could get a replacement for $25 I'd do it in a heartbeat. I would certainly try a factory reset at this point, I might even do it one day when I have the wherewithal to reinstall everything. But if you do it then run full stock for a day or so adding only the apps that you desperately need to function. Then if the battery life improves dramatically slowly start adding all the junk back in and see what happens.
I'd be curious to know myself but as I said I'm not at that point yet. Close though. I'd also run Better Battery Stats and see what kind of partial wakelocks and alarms you are getting. My fitness band drains a lot especially when active so I've taken to plugging in for a half hour when I'm done with the workout to give it a bump. Love the fast charge.
---------- Post added at 07:06 AM ---------- Previous post was at 07:04 AM ----------
Did you mean 1% / hour or 10? If it's 10% then you definitely need to reset or find out what is going on.
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Click to collapse
I did mean 10% lol. I took off charger at 6:45 am ,its now 8:13 here and sitting at 88%. Just a few text is all I have done this am so far.
mrwicked said:
I did mean 10% lol. I took off charger at 6:45 am ,its now 8:13 here and sitting at 88%. Just a few text is all I have done this am so far.
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Click to collapse
That's terrible. My phone has been off charger for the same amount of time and it's sitting at 99%. Email, browsing etc. You should get BBS https://forum.xda-developers.com/showthread.php?t=1179809 and try to figure out what is happening. Long OP but worth the effort.
PS. I'm on a Pixel 2 not the XL which has an even smaller battery than you do. I find that these devices (other than for root) are pretty much the same when it comes to things like this. Some have criticized me for cross posting but I really don't pay them much mind.
bobby janow said:
That's terrible. My phone has been off charger for the same amount of time and it's sitting at 99%. Email, browsing etc. You should get BBS https://forum.xda-developers.com/showthread.php?t=1179809 and try to figure out what is happening. Long OP but worth the effort.
PS. I'm on a Pixel 2 not the XL which has an even smaller battery than you do. I find that these devices (other than for root) are pretty much the same when it comes to things like this. Some have criticized me for cross posting but I really don't pay them much mind.
Click to expand...
Click to collapse
My phone used to be like that before the Feb update. I haven't used BBS since I was rooted with the original XL. I'll give it a shot. Otherwise I'm going reset it. Just a pin the arse lol
bobby janow said:
Sometimes I wonder if it's just the degradation of the battery in general like what's happened with the iPhone 6's and even 7s. If I could get a replacement for $25 I'd do it in a heartbeat. I would certainly try a factory reset at this point, I might even do it one day when I have the wherewithal to reinstall everything. But if you do it then run full stock for a day or so adding only the apps that you desperately need to function. Then if the battery life improves dramatically slowly start adding all the junk back in and see what happens.
I'd be curious to know myself but as I said I'm not at that point yet. Close though. I'd also run Better Battery Stats and see what kind of partial wakelocks and alarms you are getting. My fitness band drains a lot especially when active so I've taken to plugging in for a half hour when I'm done with the workout to give it a bump. Love the fast charge.
Click to expand...
Click to collapse
Batteries do degrade. That's just a fact. However, I don't think that's what's going on here. Battery degradation is something that happens gradually over a long period of time. It shouldn't be noticable after only 5 months even if you do things that accelerate it. Plus, since it is gradual it shouldn't result in a sudden overnight drop. Fine one day, do an update, much worse the next day.
bobby janow said:
That's terrible. My phone has been off charger for the same amount of time and it's sitting at 99%. Email, browsing etc. You should get BBS https://forum.xda-developers.com/showthread.php?t=1179809 and try to figure out what is happening. Long OP but worth the effort.
PS. I'm on a Pixel 2 not the XL which has an even smaller battery than you do. I find that these devices (other than for root) are pretty much the same when it comes to things like this. Some have criticized me for cross posting but I really don't pay them much mind.
Click to expand...
Click to collapse
Doesn't BBS require root? I'd like to use BBS but if it requires root I don't want to risk it.
jimv1983 said:
Batteries do degrade. That's just a fact. However, I don't think that's what's going on here. Battery degradation is something that happens gradually over a long period of time. It shouldn't be noticable after only 5 months even if you do things that accelerate it. Plus, since it is gradual it shouldn't result in a sudden overnight drop. Fine one day, do an update, much worse the next day.
Doesn't BBS require root? I'd like to use BBS but if it requires root I don't want to risk it.
Click to expand...
Click to collapse
Yes, you are correct it should take longer than 5 months. On my OG Pixel that happened after a year and it was slight. I really noticed it when my GPS completely just crapped out and Verizon sent me a refurb / new one (couldn't tell it was in great condition). But after that the battery life was back to when I first got it. I hope it's not the update that did this.
BBS does not need root. I've been running it for close to 2 years with no root on my 5X, Pixel and now the Pixel 2. There is a command in the OP I think it's in post #3 that has a command you enter in adb (no root $) that will give you all the statistics that root would give you. I believe its heading is something like: "If you don't have root..." If you can't find it let me know since I know it's a very long 3 or 4 OP posts.
---------- Post added at 10:12 AM ---------- Previous post was at 10:10 AM ----------
mrwicked said:
My phone used to be like that before the Feb update. I haven't used BBS since I was rooted with the original XL. I'll give it a shot. Otherwise I'm going reset it. Just a pin the arse lol
Click to expand...
Click to collapse
Believe me I know. It's why I haven't done it so far.
The April update has severely impacted my battery life in a positive way. That said....I'd run in Safe Mode a day or 2 to see if that brings battery life back to par if I'm having issues before nuking with a factory reset.
I do a factory reset after any major update...and the April update was a major maintenance release so I did a reset. Before that, I did a reset in March (just because I had time off and was bored), and prior to that, I did a reset after I got my phone in December and it updated to 8.1 out of the box.
The April update seems to have improved my standby power draw a bit, that's about it. My battery life has been consistent since I bought it.
bobby janow said:
Yes, you are correct it should take longer than 5 months. On my OG Pixel that happened after a year and it was slight. I really noticed it when my GPS completely just crapped out and Verizon sent me a refurb / new one (couldn't tell it was in great condition). But after that the battery life was back to when I first got it. I hope it's not the update that did this.
BBS does not need root. I've been running it for close to 2 years with no root on my 5X, Pixel and now the Pixel 2. There is a command in the OP I think it's in post #3 that has a command you enter in adb (no root $) that will give you all the statistics that root would give you. I believe its heading is something like: "If you don't have root..." If you can't find it let me know since I know it's a very long 3 or 4 OP posts.
Click to expand...
Click to collapse
Does the ADB method do anything to the phone that would cause a warranty or insurance claim to be denied if it was detected? That's the biggest thing that keeps me away from rooting.
AndrasLOHF said:
The April update has severely impacted my battery life in a positive way. That said....I'd run in Safe Mode a day or 2 to see if that brings battery life back to par if I'm having issues before nuking with a factory reset.
Click to expand...
Click to collapse
I haven't tried safe mode in years but I remember it doing strange things to my phone. I don't even remember what it did since it was so long ago I just remember a hassel getting back to normal usage after going back to normal mode so I've been hesitant to do it again.
jimv1983 said:
Does the ADB method do anything to the phone that would cause a warranty or insurance claim to be denied if it was detected? That's the biggest thing that keeps me away from rooting.
I haven't tried safe mode in years but I remember it doing strange things to my phone. I don't even remember what it did since it was so long ago I just remember a hassel getting back to normal usage after going back to normal mode so I've been hesitant to do it again.
Click to expand...
Click to collapse
Unlocking the bootloader doesn't not void your warranty. As far as root goes, if you fastboot a factory image, it'll completely wipe your phone and no one would be the wiser
jimv1983 said:
Does the ADB method do anything to the phone that would cause a warranty or insurance claim to be denied if it was detected? That's the biggest thing that keeps me away from rooting.
I haven't tried safe mode in years but I remember it doing strange things to my phone. I don't even remember what it did since it was so long ago I just remember a hassel getting back to normal usage after going back to normal mode so I've been hesitant to do it again.
Click to expand...
Click to collapse
The adb method will do nothing that can be detected or cause a warranty issue. Just delete the BBS app. At this point or for your issue I'm not sure what root will give you other than agita. I'm not a fan of safe mode either. It always caused weird stuff to happen. You can read this and they kind of confirm that 3rd party apps might cause issues. I'd just do a factory reset if you can't see what is happening with BBS.
https://www.getdroidtips.com/boot-pixel-2-pixel-2-xl-safe-mode/
Interestingly enough I decided to factory reset after the April update. My battery life was awful today after the update and was already about to die. I had 31% battery according to the phone before the reset. After I factory reset the phone turned on and read 51% battery. Just find that a little odd. Will see if battery life improves now and report back.

My razr 5g become hot after 5 to 10 mins used.

Anyone has same problem? It like that from open box. I just wonder is it normal or I should bring it to warranty.
Could be hardware, firmware or more likely settings and/or apps.
I return it but you can play with it and try to track it down in the meantime.
Carrier, even factory phones can behave like this so there's no guarantee the next one doesn't do the same thing.
Does this happen in safe mode too?
If not it's likely a 3rd party app maybe bloatware that's responsible.
It is still hot in safe mode. Both wifi only or 5g mode. Seem like hardware problem as no one else face this issue.
phantranphuc said:
It is still hot in safe mode. Both wifi only or 5g mode. Seem like hardware problem as no one else face this issue.
Click to expand...
Click to collapse
Clear system cache.
Try a hard reboot.
Do a network reset.
Try turning off wifi... try to narrow down which apk(s) are responsible.
Clear caches and data as needed.
Many times it's a settings or app issue... if the new one does the same thing you'll be irritated.
However something must be done as it's toasting the battery.
It can be quite frustrating.
It definitely heats up to above 43 degrees Celsius by any intense CPU actions, I'm not sure if it is the battery or the CPU, but the lower half heats up even by updating a few apps, in normal use such as browsing I don't really face any heating issues.
It's the device using excessive current not the battery. The high current drain causes the battery to become warmer which is normal but far from desirable.
blackhawk said:
Clear system cache.
Try a hard reboot.
Do a network reset.
Try turning off wifi... try to narrow down which apk(s) are responsible.
Clear caches and data as needed.
Many times it's a settings or app issue... if the new one does the same thing you'll be irritated.
However something must be done as it's toasting the battery.
It can be quite frustrating.
Click to expand...
Click to collapse
I did them all but still hot even only at google log in step after reset. Any other think I should try?
phantranphuc said:
I did them all but still hot even only at google log in step after reset. Any other think I should try?
Click to expand...
Click to collapse
See if it has its recent updates.
Try turning off all app power management if present.
With Q you have less available tools to track it down, even Pie is bad in this respect.
Thanks Google...
It took me months to straighten out my Note 10+
What a joke; all the 10+'s were like this.
So do what it takes... I feel your pain.
I just throw it back at them at this point.
Maybe you'll get lucky on the 2nd one.
blackhawk said:
See if it has its recent updates.
Try turning off all app power management if present.
With Q you have less available tools to track it down, even Pie is bad in this respect.
Thanks Google...
It took me months to straighten out my Note 10+
What a joke; all the 10+'s were like this.
So do what it takes... I feel your pain.
I just throw it back at them at this point.
Maybe you'll get lucky on the 2nd one.
Click to expand...
Click to collapse
Thank you for your help. It us 2 year warranty and haven't use as main phone yet. So I will try around or wait for update. Don't want to go to wait a week for replacement.
And if it is software issue, maybe will be more people have it. It should be a big issue because hot device may damage fold screen.
phantranphuc said:
Thank you for your help. It us 2 year warranty and haven't use as main phone yet. So I will try around or wait for update. Don't want to go to wait a week for replacement.
And if it is software issue, maybe will be more people have it. It should be a big issue because hot device may damage fold screen.
Click to expand...
Click to collapse
I mean current updates. If not working right, right now, it may not ever.
You bought a phone not a bloody hand warmer...
Have sometime to play with it today. Seem like problem with Chrome. Watching youtube about 30 mins but still cool. Become hot while browsing web by Chrome. Try to use another browser then fine. Will see if it happens again.
Here's how it looks with a thermal camera

General November update still battery drain 25% on standby in 8 hours

Why? I have restricted all apps I can, still drain very fast....
In my opinion this is a thing that has been on Android (and sometimes Windows and iOS) phones since day 1. Specifically that some people randomly get very poor battery, especially standby battery, which most people are fine. It's a problem with a huge number of unknown causes and few solutions. My recommendation is always - do a hard full system wipe. The three or four times it's happened to me, this was the solution.
With the lack of information you gave there are so many reasons your phone's battery could be sucking now. I suggest doing some research and digging through XDA or some other nerdy site. I don't mean this to sound bad, but figure it out on your own. If you find something that works, share it here.
I went from 4h SOT to 2h SOT after the update same or less usage
Are u rooted? Without root it's pretty hard to do much. First thing u need is data. Find out what is using too much batt. You can use the battery section in settings to get clues. If u have root you can get even more info/data. Once u find the app or process responsible then u can drop the hammer on it.
November build have a lot of bugs, wifi sucks battery sucks, call quality is poor....
my fingerprint sensor broke.
10/1 ratio...
pedro6669 said:
paulwang323 said:
Why? I have restricted all apps I can, still drain very fast....
Click to expand...
Click to collapse
Click to expand...
Click to collapse
pedro6669 said:
With the lack of information you gave there are so many reasons your phone's battery could be sucking now. I suggest doing some research and digging through XDA or some other nerdy site. I don't mean this to sound bad, but figure it out on your own. If you find something that works, share it here.
Click to expand...
Click to collapse
Try a clean flash using PixelFlasher or the Android Flash Tool through Chrome browser and skipping the initial setup guide. (Old backups can cause problems). Once your Pixel is running then you can set your apps up!

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