Screen Flashing When Locked - Google Pixel 2 XL Questions & Answers

My screen flashes when the screen locks. It does this for a bit and then just randomly stops doing it, until it starts again. I've contacted Google and they won't let me do an RMA saying it's a known issue and should be fixed in a coming update. Anyway else have this issue?

acheney1990 said:
My screen flashes when the screen locks. It does this for a bit and then just randomly stops doing it, until it starts again. I've contacted Google and they won't let me do an RMA saying it's a known issue and should be fixed in a coming update. Anyway else have this issue?
Click to expand...
Click to collapse
The issues been around as far back as November but I've never experienced it.

EeZeEpEe said:
The issues been around as far back as November but I've never experienced it.
Click to expand...
Click to collapse
Is there any known fix?

acheney1990 said:
Is there any known fix?
Click to expand...
Click to collapse
A monthly update is supposed to address it eventually.
http://piunikaweb.com/2018/02/09/fi...hing-flickering-issue-reportedly-coming-soon/

EeZeEpEe said:
A monthly update is supposed to address it eventually.
http://piunikaweb.com/2018/02/09/fi...hing-flickering-issue-reportedly-coming-soon/
Click to expand...
Click to collapse
Well hopefully. Thanks.

Well I'm running the April update and the flashing issue returned today again. Still no fix. Ugh.

Mine started doing it after the April update. I started uninstalling a bunch of apps (like rotation control) thinking it was causing the issue. But nope...

Clearing cache and data, disable, & re-enable helps.

foeshigity said:
Clearing cache and data, disable, & re-enable helps.
Click to expand...
Click to collapse
But I've even tried resetting the phone as well as flashing system image, still does it.

acheney1990 said:
But I've even tried resetting the phone as well as flashing system image, still does it.
Click to expand...
Click to collapse
I think I've seen this just one time for me. It's consistently happening every time? Does this happen in safe mode?
Sent from my Pixel 2 XL using Tapatalk

EeZeEpEe said:
I think I've seen this just one time for me. It's consistently happening every time? Does this happen in safe mode?
Click to expand...
Click to collapse
Not happening all the time. Does it for like 10 mins then stops for a week or two before randomly doing it again.

It's infuriating, as people keep thinking I'm taking their photo. Anyone heard anything more about a fix?

Long discussion in Pixel product forum. No fix helped yet. I have heard that Google isn't allowing replacements because of the flashing; which hopefully means that they are working on a fix.

We'll have a new security update in a few days - I have everything crossed!

My XL started doing it today. Think I updated yesterday to the 5 May patch.
Just rebooted and it stopped. But I'm sure it will return

I am on the P beta and so far the screen flickering disappeared.

mgymnop said:
I am on the P beta and so far the screen flickering disappeared.
Click to expand...
Click to collapse
I am too. Fingers crossed! :good:

Same here... Good so far.

Any updates on this? Still good on P beta? I have a brand new 2 xl (Literally 5 days old) and just started experiencing this today. Should I just wait for P to release or should I go back to the verizon store and get a replacement?

I just picked up the XL 2 yesterday and my screen started flashing today. Called Google support and they said it is a software issue and that they are working on a fix for it and will roll it out in an update. Seems rather strange they've heard about this for 6 months and still no update as of yet. My bet is that this "fix" is Android p.

Related

Anyone else's performance tank after November patch?

Just updated after putting it off after a few days, everything is sluggish and feels terrible.
Very laggy.
Before, everything was perfect.
Anyone else?
fcc323 said:
Just updated after putting it off after a few days, everything is sluggish and feels terrible.
Very laggy.
Before, everything was perfect.
Anyone else?
Click to expand...
Click to collapse
Same here. Also random reboots and non-responsive screen...thinking about contacting Google
Enviado desde mi MI 5 mediante Tapatalk
Verdera11 said:
Same here. Also random reboots and non-responsive screen...thinking about contacting Google
Enviado desde mi MI 5 mediante Tapatalk
Click to expand...
Click to collapse
I realized it only happened under 50%, never happened to me before. Seems to be a common problem. I enrolled in beta, and I'll see if that fixes the problem. I saw that replacements are having the same problem, so there's no use.
Its the update. Same situation, a lot of lag
fcc323 said:
I realized it only happened under 50%, never happened to me before. Seems to be a common problem. I enrolled in beta, and I'll see if that fixes the problem. I saw that replacements are having the same problem, so there's no use.
Click to expand...
Click to collapse
fcc323 said:
Just updated after putting it off after a few days, everything is sluggish and feels terrible.
Very laggy.
Before, everything was perfect.
Anyone else?
Click to expand...
Click to collapse
Seems to be new DP2 update for our devices since today https://www.xda-developers.com/andr...ve-for-nexus-6p-nexus-5x-nexus-9-and-pixel-c/
Let's try
Glad to see (well not really...sucks to have random issues) other than my wife's tablet...its been driving her nuts lately with it getting laggy and all the random reboots. I was tempted to sign up for the beta OTA but I don't want to hear it from here when something else doesn't work.
For those who tried or are part of the OTA beta program, has the random rebooting be corrected?
Sent from my Pixel C using Tapatalk
VDoubleUVR6 said:
Glad to see (well not really...sucks to have random issues) other than my wife's tablet...its been driving her nuts lately with it getting laggy and all the random reboots. I was tempted to sign up for the beta OTA but I don't want to hear it from here when something else doesn't work.
For those who tried or are part of the OTA beta program, has the random rebooting be corrected?
Sent from my Pixel C using Tapatalk
Click to expand...
Click to collapse
You could always flash the October image. The only downside is the constant, non-dismissable notification that a System Update is Available.
Sent from my Pixel C using Tapatalk
pkelly517 said:
You could always flash the October image. The only downside is the constant, non-dismissable notification that a System Update is Available.
Sent from my Pixel C using Tapatalk
Click to expand...
Click to collapse
I could but I've been doing a little testing and have disabled Bluetooth on the tablet and it seems to be OK...as in not randomly rebooting.
I'll wait patiently for the next patch in hopes that Google corrects the standing issues.
Sent from my VS995 using Tapatalk
fcc323 said:
I realized it only happened under 50%, never happened to me before. Seems to be a common problem. I enrolled in beta, and I'll see if that fixes the problem. I saw that replacements are having the same problem, so there's no use.
Click to expand...
Click to collapse
Hi I have the same issue with 7.1.2 and even 8.0, when the battery reachs 60-50% it starts lagging very bad
I have never tried with marshmallow since I have it from just one month i'm going crazy because of this problem I've tried everything custom kernel decryption but it's always the same I'm going to try marshmallow to see if there will be differences,I hope so , did you solved?

Phone Locks Up When Charging

When I charge my phone overnight and go to turn it on in the morning the phone is completely locked up and I have to reboot it. It doesn't happen all the time but it has happened 3-4 times now. I'm wondering if it is a hardware or software issue. There are a few apps that are running in the background such as Kin Screen, Automate and LightFlow. Has anyone else had this problem?
I have not. I am using 8.1 beta. What are you on?
Doug8796 said:
I have not. I am using 8.1 beta. What are you on?
Click to expand...
Click to collapse
Version 8.0.
I recommend 8.1 as it resolves the majority of the burn in issues . Let me know if that fixes your issue
No lock up on 8.0 here. I don't use any of those background apps though.
Sent from my Pixel 2 XL using Tapatalk
Doug8796 said:
I recommend 8.1 as it resolves the majority of the burn in issues . Let me know if that fixes your issue
Click to expand...
Click to collapse
I will give this a shot. Thanks.
I have tried everything, disabled everything and every morning my phone is locked up and I have to reboot it. Funny thing is that I have tried fully charging it during the day and it doesn't happen although usually, it's around 60-70%, not 20-30% like it is a night. I am going to try resetting the phone one more time but this is so frustrating.

Oneplus 5T suddenly lagging

Hi, so i've been using the Oneplus 5T for a year and just recently it started having issues with lag, making the phone unusable. I tried installing different roms without success(Oxygen OS Open Beta 23, Lineage OS 16, and Oxygen OS 5.1.4) and i have no idea what is causing it. This issue began while i was on the OOS beta 23 and it wasn't rooted, it just started behaving that way suddenly i didn't drop it or anything, also the screen blinks and start doing weird things sometimes. Did anyone had this issue? And what can be causing it? Thanks
Link to a video of my problem: https://youtu.be/17LOiftTf8w
Found the issue. Apparently it's caused by google play services, if i clear the data of the app the phone works fine and as soon as i install something from the store it starts lagging again
I always have this issue after finishing a clean setup on oxygen os beta. One restart for me solves and never returns.
same here
https://forum.xda-developers.com/oneplus-5t/help/help-op5t-lagging-ang-static-screen-t3894594
freyrnygaard said:
I always have this issue after finishing a clean setup on oxygen os beta. One restart for me solves and never returns.
Click to expand...
Click to collapse
Weird, i have this issue on every rom and restarting doesn't fix it, even the boot animation lags
gondia said:
same here
https://forum.xda-developers.com/oneplus-5t/help/help-op5t-lagging-ang-static-screen-t3894594
Click to expand...
Click to collapse
If you find a solution please let me know i ran out of ideas my fix with the play services stopped working, thanks
What the hell is that lag issue seriously ??
I was thinking to flash a custom kernel and ROM but would it solve the issue ?
And the issue is completely random as well.
I have the exact same issue. Starts when i download something from playstore, open camera after a while or transfer big files e.g transferring data through oneplus switch. I have tried everything i could and didnt help. Upgrades, downgrades, root, trimming storage, clearing cache etc. Nothing is helping. If anyone finds a solution please tell me too. Really frustrated ?
The problem occured on official ROM but it comes back even on Lineage OS 16 (official too).
Do you think it could be a hardware issue ? If not, how come this problem happens even when flashing an other ROM ?
meresis said:
The problem occured on official ROM but it comes back even on Lineage OS 16 (official too).
Do you think it could be a hardware issue ? If not, how come this problem happens even when flashing an other ROM ?
Click to expand...
Click to collapse
when this problem starts to me on the first time I flash an asop and for 4 weeks the problem solved and after that, its happen again till now on the last beta the problem happened to me once or twice a day.
gondia said:
when this problem starts to me on the first time I flash an asop and for 4 weeks the problem solved and after that, its happen again till now on the last beta the problem happened to me once or twice a day.
Click to expand...
Click to collapse
For me it lags all the time, the phone is unusuable. I can reboot, flash a new ROM ... nothing will solve it.
I had this problem for almost 3 weeks and no fix from Oneplus, so I will buy a new phone.
juanval1 said:
Weird, i have this issue on every rom and restarting doesn't fix it, even the boot animation lags
Click to expand...
Click to collapse
I had the same issue 2 months ago, I tried everything to fix the problem even did hard reset using oneplus' official program and it didn't work.
I came to a conclusion that it's a hardware issue so I sent my phone to repair and one week later I got my phone back fixed.
I recommend you to do the same if you still have warranty, the whole process took only one week. The customer service is really good.
Same problem here, my phone lags like a hell. Running omnirom pie
EugenStanis said:
Same problem here, my phone lags like a hell. Running omnirom pie
Click to expand...
Click to collapse
Is it like on the video that op posted?
Supersaan said:
Is it like on the video that op posted?
Click to expand...
Click to collapse
Not that much. I mean i can use my phone normally, but sometimes it lags a lot (not like in video, but still)
EugenStanis said:
Not that much. I mean i can use my phone normally, but sometimes it lags a lot (not like in video, but still)
Click to expand...
Click to collapse
Maybe try to reset your phone by using MsmDownloadTool, if that doesn't fix your problem then it must be a hardware issue.
Supersaan said:
Maybe try to reset your phone by using MsmDownloadTool, if that doesn't fix your problem then it must be a hardware issue.
Click to expand...
Click to collapse
Yeah i have done that, did not help me.
adeelazmat said:
I have the exact same issue. Starts when i download something from playstore, open camera after a while or transfer big files e.g transferring data through oneplus switch. I have tried everything i could and didnt help. Upgrades, downgrades, root, trimming storage, clearing cache etc. Nothing is helping. If anyone finds a solution please tell me too. Really frustrated
Click to expand...
Click to collapse
Yup also when you try to uninstall apps, i even tried running no gapps and that didn't help either
Supersaan said:
I had the same issue 2 months ago, I tried everything to fix the problem even did hard reset using oneplus' official program and it didn't work.
I came to a conclusion that it's a hardware issue so I sent my phone to repair and one week later I got my phone back fixed.
I recommend you to do the same if you still have warranty, the whole process took only one week. The customer service is really good.
Click to expand...
Click to collapse
The problem is that (not only i lost the warranty) but i'm not from the USA and sending them the phone is kind of hard and expensive, to the point that i think buying a new phone is cheaper. I reached to support anyways but i'm still waiting for a response after 3 days. What did they change on your phone?
juanval1 said:
The problem is that (not only i lost the warranty) but i'm not from the USA and sending them the phone is kind of hard and expensive, to the point that i think buying a new phone is cheaper. I reached to support anyways but i'm still waiting for a response after 3 days. What did they change on your phone?
Click to expand...
Click to collapse
I don't know what did they replace I didn't get any information about that. The screen is the same though they didn't change it, my guesses are either it's the motherboard or the motherboard to screen connector (it's called main flex I think, you can get on for about 3$)

Uresponsive black screen after updating to Android 10

After updating to 10, a few times a day my phone becomes completely unresponsive. Since the screen is off, I'm not even sure if the phone is powering off. I've flashed the factory image to see if starting clean would fix it, but that didn't work. Anybody else experiencing this?
darkstar73 said:
After updating to 10, a few times a day my phone becomes completely unresponsive. Since the screen is off, I'm not even sure if the phone is powering off. I've flashed the factory image to see if starting clean would fix it, but that didn't work. Anybody else experiencing this?
Click to expand...
Click to collapse
No, but you may be installing an app that is causing it. Try replicating the issue in safe mode. Ruling that out, if you have done a clean install using the full image (not ota) and allowed it to wipe your data there is not much more to do before contacting Google. A clean install restores your phone to its "out of the box" state. If the problem persists, it is likely hardware related. You can try a factory reset from the stock recovery... that is the first thing they will insist you do before processing an RMA.
v12xke said:
No, but you may be installing an app that is causing it. Try replicating the issue in safe mode. Ruling that out, if you have done a clean install using the full image (not ota) and allowed it to wipe your data there is not much more to do before contacting Google. A clean install restores your phone to its "out of the box" state. If the problem persists, it is likely hardware related. You can try a factory reset from the stock recovery... that is the first thing they will insist you do before processing an RMA.
Click to expand...
Click to collapse
I didn't have the issue on Pie and haven't installed any additional apps. It mainly happens after I haven't used the device for a while. It feels like it won't wake up so I have to hold the power button to force a reboot.
darkstar73 said:
After updating to 10, a few times a day my phone becomes completely unresponsive. Since the screen is off, I'm not even sure if the phone is powering off. I've flashed the factory image to see if starting clean would fix it, but that didn't work. Anybody else experiencing this?
Click to expand...
Click to collapse
Yes.
I was just peaking to a buddy with a 2xl and he is having the same issue since 10.
I have an issue where after about two day of it being on it will start to stutter, and then after a couple hours it reboots itself. It's done it since 10 was released. Never had an issue on 9. Now I proactively reboot it once I notice the stuttering. Kind of sucks since 9 was super stable for me. No new apps, and no settings were changed. Just updated to 10, and it started. Kind of like memory is leaking causing it to stutter/freeze, but the last patch they said they fixed the leak. Guess not.
bobbyphoenix said:
I have an issue where after about two day of it being on it will start to stutter, and then after a couple hours it reboots itself. It's done it since 10 was released. Never had an issue on 9. Now I proactively reboot it once I notice the stuttering. Kind of sucks since 9 was super stable for me. No new apps, and no settings were changed. Just updated to 10, and it started. Kind of like memory is leaking causing it to stutter/freeze, but the last patch they said they fixed the leak. Guess not.
Click to expand...
Click to collapse
I just had a random reboot while taking my dog for a walk. Was only listening to SiriusXM. Think I'm going back to Pie until Google gets the kinks ironed out on 10.
https://support.google.com/pixelphone/thread/14074635?hl=en
Booted into safe mode last night and had to force a reboot this morning to get the screen to respond. This is definitely an issue with 10 and not an app. I'm going back to Pie since having my phone turn off every night is unacceptable, especially since my phone is my alarm clock.
I took the OTA before setting up my new P3XL on A10 and don't have any issues. You might try wiping data then restore apps without data.
droidstyle said:
I took the OTA before setting up my new P3XL on A10 and don't have any issues. You might try wiping data then restore apps without data.
Click to expand...
Click to collapse
I flashed the A10 Oct factory image and wiped data. Still have the issue. The only thing that fixes it is going back to Pie.
So this happened to me twice now since being on 10. My screen would go black while using the phone, and then the phone would be unresponsive, so I would need to force a reboot, but after the Google splash screen it goes into recovery, and this message shows "Could not load Android OS. You can try again, or factory reset.". I did "Try again" both times, and it booted fine. Really irks me since I can't afford to do a factory reset since I use a lot of apps that have special info in them (Like Google Auth App that has many devices I need, and resetting I would have to redo every device). I hope Google can fix these issues with the next update.
I think my issue is due to the sensor bug that was introduced in 10. I have disabled the sensors on my phone and it hasn't froze since!! Hopefully Google fixes on the Nov update.
I'm having the issue that after my screen turns off, after a certain amount of time, I cannot get it to turn back on. The phone is still on, but is unresponsive to my input. I have to hard reset.
I have tried reflashing, and tried disabling sensors. I did not have an issue with the 10 September updated, but since updating to the November update, I had the issue non-stop all day.
Platform-Tools fully updated, not using gesture navigation, but the 2-button.
@MeetFace, yes! Same here since the November update. Something isn't right.
I'm still dealing with the black screen issue. Nov update didn't fix it.
https://issuetracker.google.com/issues/143288447
Update, I read in a thread somewhere that disabling darkmode fixed it for one person (rando I know).
I created a tasker script that disables darkmode once the screen shuts off, and enables it when it turns back on. So far, no BSOD this morning (4 hrs)
FWIW
MeetFace said:
Update, I read in a thread somewhere that disabling darkmode fixed it for one person (rando I know).
I created a tasker script that disables darkmode once the screen shuts off, and enables it when it turns back on. So far, no BSOD this morning (4 hrs)
FWIW
Click to expand...
Click to collapse
Can you share the tasker script? I love darkmode, but have never used tasker.
darkstar73 said:
Can you share the tasker script? I love darkmode, but have never used tasker.
Click to expand...
Click to collapse
Yep
https://taskernet.com/shares/?user=...uZXbuaEqxZTMoTxnDDk1yI=&id=Profile:Screen+Off
MeetFace said:
Yep
https://taskernet.com/shares/?user=...uZXbuaEqxZTMoTxnDDk1yI=&id=Profile:Screen+Off
Click to expand...
Click to collapse
How can you tell this is working? I've got it setup ??
MeetFace said:
Yep
https://taskernet.com/shares/?user=...uZXbuaEqxZTMoTxnDDk1yI=&id=Profile:Screen+Off
Click to expand...
Click to collapse
Thanks for this! Phone hasn't gotten a frozen black screen since I loaded the script!

Erratic ram management in Android 10

Hey guys, I have updated to Android 10 from quite a sometime now(was a beta tester) and was noticing that device practically become usable after a few days of usage. Keyboard stops popping up, apps get killed in background and so on..
This issue gets fixed by a restart though. Has anyone else noticed something similar?
I am also facing issues after Android 10 update. Please let me know if you find permanent fix or solution.
Yes, same here. I reverted back to Pie. I thought I was the only one!
Sent from my SM-G960F using Tapatalk
Nope, you are not alone :crying:
i can confirm the exact same issue since OTA update to Android 10 on S9 (DBT). currently with second minor Update to DTAD build problem still there. Tried different things to work around but yet nothing helped. i assume it has something to do with memory leak on swap partition. memoryinfo & swapcheck app always show 0 byte free swap memory which cannot be freed again when this occurs. As stated before, only reset phone helps, but after 24h its the same. struggling with this since the first Q Update Version. Any suggestions highly appreciated.
Olioaglio
Auto-restart every morning
I didn't find any issue, and I didn't factory reset my device after installing the update. My phone runs quite smoothly, no issues whatsoever.
The only minor bug is that the transition animation of the clock from the lock screen to the always on display is laggy, and sometimes the instructions like "hold your phone more upright" get stuck on the always on display. I hope this will get fixed in the next update.
@icoolguy1995
any news on this issue? Perhaps it's any app or launcher or tool some of us use in common, since it seems not everyone is affected. i have to admit, that i have really a ton of apps on my device and freqently use it. But I already had the same conditions on Pie and there never run in this lag problem,so....
Cheers, Olioaglio
Olioaglio said:
@icoolguy1995
any news on this issue? Perhaps it's any app or launcher or tool some of us use in common, since it seems not everyone is affected. i have to admit, that i have really a ton of apps on my device and freqently use it. But I already had the same conditions on Pie and there never run in this lag problem,so....
Cheers, Olioaglio
Click to expand...
Click to collapse
Well I am still researching about this issue. I reported this issue couple of times to Samsung during beta testing; they said, they are unable to reproduce this issue neither they are able to see it on logs which I have sent. For me, the issue starts to appear after 91 hours of usage without a restart. Weirdly, using any keyboard other than Samsung Keyboard seems to help somewhat. I tried using Gboard and the issue somewhat mitigated but still annoying enough.
Did you guys tried reflashing the firmware using Odin?
icoolguy1995 said:
Did you guys tried reflashing the firmware using Odin?
Click to expand...
Click to collapse
No, i didn't. But, out of sudden since a few days the low memory bug seems gone However, i am not aware that i did something to affect this
how about you?
Olioaglio
Olioaglio said:
No, i didn't. But, out of sudden since a few days the low memory bug seems gone However, i am not aware that i did something to affect this
how about you?
Olioaglio
Click to expand...
Click to collapse
I have reflash the firmware because it was getting unbearable. It's been 3 days, no issues yet. Will keep you guys updated.
I just cleared the System Chache and my phone is working fine now.
Same issue here. After android 10 update it's laggy as hell. Android auto crashes randomly. Spotify stops working..
Olioaglio said:
No, i didn't. But, out of sudden since a few days the low memory bug seems gone However, i am not aware that i did something to affect this
how about you?
Olioaglio
Click to expand...
Click to collapse
No effect of reflashing. Same issue popup up after 4-5 days. I wonder if this is more like a hardware related issue then software?
No, i don't think so.
Got a new update, it made issue worse. Now, instead of 90 hours free of system killing spree I am getting 70 around-ish hours with good ram management. So my workaround for this is now to set auto restart in 3 days interval.
Olioaglio said:
No, i didn't. But, out of sudden since a few days the low memory bug seems gone However, i am not aware that i did something to affect this
how about you?
Olioaglio
Click to expand...
Click to collapse
Did you change your default keyboard?
icoolguy1995 said:
Did you change your default keyboard?
Click to expand...
Click to collapse
yeah, i use SwiftKey since ages.
Two updates passed (currently on G960FXXS9DTD7), so far so good (despite no mention in the changelog).

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