Random and untimely reboots - Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl

Hello everyon everyone.
I have the SM-P600 version, everything was good until the beginning of the week when touchpad began to go off without reason, and completely random.
I first reinstalled several official ROMs from the most recent to the oldest, with no significant improvement
Then i rooted and tried Lineage, it looked good for a while, but in the end same problem.
Please note, when the tablet begins to mess, the reboots are occuring more and more often and after a while it turns in a loop and im not even able to switch it off.
Samsung logo display, black screen, logo, black screen, etc ...
I think rather for a battery-side problem, if some people have faced similar problem, I'm taking help.
Do you know if by chance we can use the tablet without battery to test this theory?
Thank you in advance for any answers.

jb1207 said:
Hello everyon everyone.
I have the SM-P600 version, everything was good until the beginning of the week when touchpad began to go off without reason, and completely random.
I first reinstalled several official ROMs from the most recent to the oldest, with no significant improvement
Then i rooted and tried Lineage, it looked good for a while, but in the end same problem.
Please note, when the tablet begins to mess, the reboots are occuring more and more often and after a while it turns in a loop and im not even able to switch it off.
Samsung logo display, black screen, logo, black screen, etc ...
I think rather for a battery-side problem, if some people have faced similar problem, I'm taking help.
Do you know if by chance we can use the tablet without battery to test this theory?
Thank you in advance for any answers.
Click to expand...
Click to collapse
I think I'd be taking a close look at the physical power button. Seems to me that if it had gone flakey it could cause something like this.

marshallartsoz said:
I think I'd be taking a close look at the physical power button. Seems to me that if it had gone flakey it could cause something like this.
Click to expand...
Click to collapse
Hello and thanks for you answer,
Just to precise i never faced this issue while flashing an official or custom ROM, dont know if it is just luck or it can help in anything
Anyway ill try to check it the power button just in case

It's weird I just started having this exact problem myself. One morning I unplugged it and it had shut itself down overnight. Since then it randomly reboots. Sometimes I can get 20/30 minutes out of it, but once it starts, it can get into multiple reboots with the only way to stop it is to plug in the charger. I tried wiping cashe/dalvic (no help). Nothing was recently changed (including apps). Tried resoldering battery connector (battery was replaced a year or so ago with OEM Sammy). The P600 is rooted with TWRP installed, but no custom ROM. Usually the reboots start while I'm doing something (surfing, email, etc.), but I don't think it will do it while sleeping. I'm considering the power button, but I don't see this exact problem anywhere else, but this post. Any ideas?

OK. My tablet has taken a turn for the worse. Now it is stuck in a continuous boot loop. I tried the power switch, no help. I tried booting into TWRP, and it went back into rebooting before I could do anything. Strange thing is I can put it into download mode indefinitely without it rebooting. Should I ODIN back to stock? I tried the resoldering of the battery connection earlier. Any other ideas?

Related

[Q] Help - Glide crashes and restarts

I bought a Samsung Glide i927 phone last month in the US, i bought it unlocked as i am from argentine, and i wanted to use it with movistar.
Recently the phone started to crash a lot, by that i mean that the screen starts going white, with horizontal lines and pixels of different colors appearing, then just turn off or restarts itself, only to crash again as soon as it starts an then turns off.
When this happens i try to start the phone and select the shut down option myself to see if the next time it starts it doesnt crash. But sooner or later it happens again.
This problem its happening too often, and not while doing something in particular like running an app or something. Sometimes it crashes just by plugging it to the power adapter, it even shows the white screen with the lines instead of the charging battery image when i charge it while turned off. I have already try to fix it upgrading android or doing a factory reset, but that didnt work.
Anyone have any idea of how to resolve the problem, or if its a hardware malfunction that cant be fixed?
To make things more difficult, as i said earlier im from argentine, and i cant go to AT&T or Samsung to get it fixed or get a replacement. English is not my first language, so please forgive my orthographic mistakes.
Thanks
This really sounds like some hardware problem, but to be safe, learn how to use Odin and use it to revert your phone to completely stock condition (cleaner than factory reset).
Sent from Samsung Captivate Glide @ CM10.1.2
AndyYan said:
This really sounds like some hardware problem, but to be safe, learn how to use Odin and use it to revert your phone to completely stock condition (cleaner than factory reset).
Sent from Samsung Captivate Glide @ CM10.1.2
Click to expand...
Click to collapse
I tried to do that, but the first times when Odin try to reboot the phone it just freezes and i have to unplug it. After many tries it finally finished, but the phone keeps freezing and crashing.
The phone even crashes while turned of and conected to the power adapter.
Do you think that with LiteROM 0.9.0, that might fix this issues?
I've got reboots too, try to disable auto brighness
It helps for me
Sent from my SGH-I927 using xda app-developers app
Power button issue
I am having a similar problem. At first, it just happened on rare occasions. However, today, it started doing it repeatedly. The phone was unusable. I did some checking around, and it appears that the power buttons on Samsung phones are prone to sticking. Some people suggest you actually remove the battery and slam the power button against a table. I wasn't going to do that, because I could just see it doing even more damage. What I did instead was firmly tap the power button repeatedly. It seemed to unstick the power button and allow the phone to function again.
Another alternative is to have the power button replaced, but that might be a hassle.
First of all, sorry for my bad english.
I bought it on amazon a few days ago, I have the same problem...
I thing aznemesis is right, because my power buttom is very sensitive, in fact, some times, when I press the button smooth and fast, to turn off the display like, the typical menu appears as if I had pressed the button for much longer period. Which proves your theory. The problem is if I hit the button over a table and the button breaks here in Chile do not exist spares of the terminal
Well, I did. I couldn't stand the desire to do so. After nearly 18 hours, the terminal isn't rebooted again.
Panchon1978 said:
I bought a Samsung Glide i927 phone last month in the US, i bought it unlocked as i am from argentine, and i wanted to use it with movistar.
Recently the phone started to crash a lot, by that i mean that the screen starts going white, with horizontal lines and pixels of different colors appearing, then just turn off or restarts itself, only to crash again as soon as it starts an then turns off.
When this happens i try to start the phone and select the shut down option myself to see if the next time it starts it doesnt crash. But sooner or later it happens again.
This problem its happening too often, and not while doing something in particular like running an app or something. Sometimes it crashes just by plugging it to the power adapter, it even shows the white screen with the lines instead of the charging battery image when i charge it while turned off. I have already try to fix it upgrading android or doing a factory reset, but that didnt work.
Anyone have any idea of how to resolve the problem, or if its a hardware malfunction that cant be fixed?
To make things more difficult, as i said earlier im from argentine, and i cant go to AT&T or Samsung to get it fixed or get a replacement. English is not my first language, so please forgive my orthographic mistakes.
Thanks
Click to expand...
Click to collapse
The horizontal lines on the screen sound as if it is an overheating issue. What were you doing before your phone shut off? Are you using the factory charger?
cure found
take the battery out...blow on the power button with some compressed gas to get the dust out....then pour a drop of silicone based lubricant on the power button so that most of it gets in the gaps...then hit the power button a few times....haven't had any reboots since then

[Q] SPH-L710 reboots in recovery Battery, power button issues possible

I have read the other posts regarding the rebooting issues of the Sprint Galaxy S3 variant, but I seem to have a touch more difficult problem. My phone constantly resets and seems to be getting worse. It now will reset in the middle of recovery. I was able to wipe the cache and dalvik and then it started resetting even more frequently in recovery and made reloading the rom impossible. It even resets in the download screen. So it makes it impossible to use Odin and other applications. If anyone has any ideas let me know. I have a few possible options that I am pondering. The following is what led up to this if you need some background:
A week ago, I noticed that my battery suddenly was not charging when wifi was on. I turned it off thinking it was some glitch and reset the phone and plugged it in to charge. It said it was at 100 % some hours later. then I turned it back on again and within a couple minutes, it said it was at 22%. So I hard reset and then plugged it into the wall, but it was still not charging. I had go somewhere,so I plugged it into the car charger and enabled fast charge. I turned on my data and all the sudden it rebooted, lost my wifi password, but when it came back on, it was charging properly. So I thought it was just some odd glitch. Charged properly for days.
Then I noticed the phone starting to randomly reset maybe once very other day when texting. I was actually going to put on a new rom tomorrow thinking maybe my old one had become corrupt. Then it suddenly increased drastically tonight to where it was starting to reset constantly. I thought maybe the button was stuck, and pulled off my otter case to make sure it wasnt being pressed down oddly, but it continued. Then I went into recovery and was able to wipe the cache and dalvik before it got really bad and now it won't even let me stay in recovery for any length of time. I almost got a rom loaded when it reset and its been resetting faster than ever. Becoming unresponsive to button presses as well. Even when I could get into the recovery, it would keep showing "swipe screen to open," as the power button was apparently continuing to activate or the phone was trying to reset itself. And yes, I have tried a battery pull several times and then tried to get into recovery, only to be booted out right as I see the recovery screen if I get there.
So that is my problem. I can't flash odin or anything else as the phone just keeps resetting. Part of me thinks to get a new battery and try to see if that doesn't solve my issue, as maybe the battery is causing the phone to reset? But part me is also thinking maybe the power button has gone sticky suddenly? It won't charge it seems as the red light will not come on and it keeps resetting before the battery charging icon can even come up. Any help or advice would be appreciated. I am leaning towards the battery going bad suddenly and shorting out the phone. I now have the battery, which last I saw was at 48% (It was charging when this happened), out of the phone and am waiting till morning to hopefully pick up a new battery. But I would appreciate any insights into this issue.
Thank you very much
Same issue
I'm having the same issue described above with the S3 constantly rebooting. I can get into download mode but it restarts a few seconds into the flash. I have tried a different battery but that did not solve the problem - I am also thinking it's a power button issue... any suggestions?
mawamd said:
I'm having the same issue described above with the S3 constantly rebooting. I can get into download mode but it restarts a few seconds into the flash. I have tried a different battery but that did not solve the problem - I am also thinking it's a power button issue... any suggestions?
Click to expand...
Click to collapse
I just had my phone replaced for same reason ( Thank god for insurance) Download mode would last about 5 seconds, Recovery would do the same. I managed to get a stock restore with flash counter reset to boot as i was walking into the Sprint store for the techs to look at this lol.. Same exact thing happened on my S2. Power button is done. If you have INS call and get it replaced (Took me about a week for new phone)
I read some post on possibly using Samsung Kies to flash a new ROM, but that was for the international version. I would be curious if anyone has ever tried this or if its possible to replace the power button with a part replacement? I have ordered an S4 but this time I will make sure to use the home and left touch pad more often to unlock the phone and save wear on the power button. I wold still be interested f anyone has found a fix for this.
mawamd said:
I'm having the same issue described above with the S3 constantly rebooting. I can get into download mode but it restarts a few seconds into the flash. I have tried a different battery but that did not solve the problem - I am also thinking it's a power button issue... any suggestions?
Click to expand...
Click to collapse
So after looking around, I am pretty convinced this the power button,as people describe on this question. If you don't have insurance, I see there are selling replacements or you can pay someone to replace and fix the power button fairly affordably on ebay. I might go the second route, as I want it fine right and the man had a 100 percent rating positive, and I dont really know what I am doing lol. Thanks everyone for your answers.

[Q] GS3 SPH-L710 won't turn on at all. Help!

I run a M.O.A.R. stock 4.2 rom on my Sprint GS3 SPH-L710 (that is out of warranty). Yesterday, I was scrolling through facebook when my phone spontaneously rebooted. It didn't lag, or slow, or start to not respond. I was scrolling through my feed, and suddenly it was going through the boot screens. Except it wasn't just a reboot, it went into a boot loop.
I let it reboot maybe four or five times before pulling the battery. After a few minutes, I started it up again and it was fine. It operated normally for the next couple of hours until I felt it vibrate in my pocket, and when I pulled it out I found it had went into a boot loop again. Once again, I pulled the battery.
But this time, the phone wouldn't power up. I couldn't get it to power up, go into recovery mode, download, anything. Every button combination I tried produced no response. I tried using a different battery, didn't work. I tried charging my phone for a few hours (even though my phone was >75% when this happened) and even the battery indicator screen didn't show when I pressed the home button.
I searched for possible fixes, but I couldn't find any post or thread that was similar enough to the situation I'm in. I'm 99% sure it's not Sudden Death Syndrome, and that's about all I've found.
Anyway, I need help. What can I do (if anything) to make my phone work again?
sircharlieg said:
I run a M.O.A.R. stock 4.2 rom on my Sprint GS3 SPH-L710 (that is out of warranty). Yesterday, I was scrolling through facebook when my phone spontaneously rebooted. It didn't lag, or slow, or start to not respond. I was scrolling through my feed, and suddenly it was going through the boot screens. Except it wasn't just a reboot, it went into a boot loop.
I let it reboot maybe four or five times before pulling the battery. After a few minutes, I started it up again and it was fine. It operated normally for the next couple of hours until I felt it vibrate in my pocket, and when I pulled it out I found it had went into a boot loop again. Once again, I pulled the battery.
But this time, the phone wouldn't power up. I couldn't get it to power up, go into recovery mode, download, anything. Every button combination I tried produced no response. I tried using a different battery, didn't work. I tried charging my phone for a few hours (even though my phone was >75% when this happened) and even the battery indicator screen didn't show when I pressed the home button.
I searched for possible fixes, but I couldn't find any post or thread that was similar enough to the situation I'm in. I'm 99% sure it's not Sudden Death Syndrome, and that's about all I've found.
Anyway, I need help. What can I do (if anything) to make my phone work again?
Click to expand...
Click to collapse
Sounds like SDS, HERES a solution, or if your comfortable soldering, HERE
Follow this guide with the unbrick image pitched in the OP:
http://forum.xda-developers.com/showthread.php?t=2369125
joeyhdownsouth said:
Sounds like SDS, HERES a solution, or if your comfortable soldering, HERE
Click to expand...
Click to collapse
It was my understanding about SDS (and please, by all means correct me if I'm wrong) that a) it only affected phones with firmware below 4.1.2 (and that 4.1.2 and 4.2 had a patch to fix SDS) and b) and it only affected international models, i.e. i9300.

[Q] P600, strange flickering and reboot

Hi all,
This is The premise:
My note 10.1 has been a good companion for an year and an half now, and i always kept it in good shape.
However, since december the battery just stopped charging as it used to.
To simply put it, it just took a lot to charge (as if the tablet didn't receive enough energy) and the battery drained at insane speed.
Not knowing what to do, and having a void warranty (i know, sucks, but with the vanilla p600 i coulnd't even open the pdfs i use to study, so it was useless to me ) I just had to bring it to a local repairman who is affiliated with samsung. They immediately ruled out the possibility of it being the battery, and they said it was probably something related to the simple connector, that they changed with an original one.
Now the real trouble:
After they gave it back to me, the tablet can't go 5 minutes without the screen flickering like crazy and then rebooting.
I tried different ROMS, thinking it could have been something related to the Ios. CM12, Hyperrom p600, the vanilla Rom that was originally in my tablet and so on.
The big problem is that this unnerving flickering and rebooting is not tied to the ROM, as it happens even when i'm just using TWRP (version 2.6.1.1).
To be more precise: the tablet in recovery mode is fine and nothing happens if i do nothing with it; however the screen starts flickering and the tablet reboots the moment I attempt to flash something, or even everytime I do a factory reset.
Now the situation has worsened: to simply put it, I can't no longer access the tablet with any rom, be it vanilla (touchwiz) or android-stock based.
What could possibly be the reason behind this problem? I guess it has nothing to do with software issues (i have the vanilla 4.4.2 installed right now, but it can't even finish the setup).
Is there any advice you can give me?
To be more precise, the flickering is not like there is some intermitting bright light or anything: it's like the tablet's screen turns off and on very quickly for 30 seconds, and then just reboots.
After a lot of tries, i managed to install the unofficial cm by temasek for note 10.1 2015, but the problem keeps popping up with every rom I tried.
Regarding the kernel I should have the default one, as i don't recall ever changing it or modifying anything about it, but I could check if some kind soul can tell me how.
The problem happens quicker and more frequently when the tablet is put to stress (for example, when i'm flashing something or when a Gapp is updating/intalling).
I thank you in advance
edelmiro11 said:
Hi all,
This is The premise:
My note 10.1 has been a good companion for an year and an half now, and i always kept it in good shape.
However, since december the battery just stopped charging as it used to.
To simply put it, it just took a lot to charge (as if the tablet didn't receive enough energy) and the battery drained at insane speed.
Not knowing what to do, and having a void warranty (i know, sucks, but with the vanilla p600 i coulnd't even open the pdfs i use to study, so it was useless to me ) I just had to bring it to a local repairman who is affiliated with samsung. They immediately ruled out the possibility of it being the battery, and they said it was probably something related to the simple connector, that they changed with an original one.
Now the real trouble:
After they gave it back to me, the tablet can't go 5 minutes without the screen flickering like crazy and then rebooting.
I tried different ROMS, thinking it could have been something related to the Ios. CM12, Hyperrom p600, the vanilla Rom that was originally in my tablet and so on.
The big problem is that this unnerving flickering and rebooting is not tied to the ROM, as it happens even when i'm just using TWRP (version 2.6.1.1).
To be more precise: the tablet in recovery mode is fine and nothing happens if i do nothing with it; however the screen starts flickering and the tablet reboots the moment I attempt to flash something, or even everytime I do a factory reset.
Now the situation has worsened: to simply put it, I can't no longer access the tablet with any rom, be it vanilla (touchwiz) or android-stock based.
What could possibly be the reason behind this problem? I guess it has nothing to do with software issues (i have the vanilla 4.4.2 installed right now, but it can't even finish the setup).
Is there any advice you can give me?
To be more precise, the flickering is not like there is some intermitting bright light or anything: it's like the tablet's screen turns off and on very quickly for 30 seconds, and then just reboots.
After a lot of tries, i managed to install the unofficial cm by temasek for note 10.1 2015, but the problem keeps popping up with every rom I tried.
Regarding the kernel I should have the default one, as i don't recall ever changing it or modifying anything about it, but I could check if some kind soul can tell me how.
The problem happens quicker and more frequently when the tablet is put to stress (for example, when i'm flashing something or when a Gapp is updating/intalling).
I thank you in advance
Click to expand...
Click to collapse
Sounds like a digitizer issue to me. A.K.A. Screen/graphics issue.
LiquidSmooth maintainer for d2usc/vzw & p600
Thank your for your answer:
could you be more precise? Bercause the touch screen and the lcd all look fine, and they are as crisp and reactive as ever.
the thing is that it looks like it goes in idle constantly and very, very quickly turns back on
Update:
so a local technician took a look at it for me and the hardware (lcd digitizer) seems totally fine, so i don't know if that is the problem.
Today somehow worked perfectly fine: no strange flickering, battery charging fine for once...
and then i tried to open the google camera
the camera crashed instantly and the hellish flickering started as it never stopped.
Should i upload a video? I feel like "flickering" is not an appropriate description

Random Reboots?

I was just wondering if anyone else has an issue with their Note 4 rebooting randomly with no external input. This started happening with the Android 6.0 update both on the download from here and the AT&T official release, Any Ideas? I've already purchased a new battery due to a separate issue, any idea?
I had the same problem. The phone would freeze and randomly reboot. Sometimes the system crashes and asked me for the typed-in password (not fingerprint). Sometimes when I charge the phone, and unplug the power cable, the charging led stays lit and the battery has to be pulled. I decided to switch the battery with my wife's Note 4 and see if the effects remained. So far I haven't had any problems after switching the battery, so I believe the battery may be the cause of all these issues. I'll keep you updated on the issues.
I'm back. The battery replacement didn't fix the reboots. I think my phone's hardware is permanently damaged. :crying:
have you downgraded?
and can you help me with my problem?[
AlexanderDAB said:
have you downgraded?
and can you help me with my problem?[
Click to expand...
Click to collapse
I'm downgrading to stock 5.1.1 right now. I'll keep you updated. I placed an order for a Galaxy S7 Edge International Version (G935F) yesterday.
ajumatt said:
I'm downgrading to stock 5.1.1 right now. I'll keep you updated. I placed an order for a Galaxy S7 Edge International Version (G935F) yesterday.
Click to expand...
Click to collapse
can you downgrade to Android 5.0.1 and help me with my problem?
its something completely different to this topic
I've been having the same issue, started about 2 weeks ago. phone would start being sluggish then if I continue tapping on screen, it'll reboot. At least once I saw it go into recovery & reinstall firmware(?). Another time it just sat at the bootloader screen waiting for software download or something till I took out the battery. Most likely it's a software issue related to 6.0 update or updates afterwards. taking out the SD card helped a bit.
but basically got annoyed & upgraded to LG V20 today. Coincidentally, there was another person at the AT&T store with a Note 4 having the same issue.
Mine just rebooted twice on me a while ago, first is emergency calls only now the reboots then what. And yes the slow charging is a problem too. MM got serious issue dam att
Sent from my SAMSUNG-SM-N910A using XDA-Developers mobile app
adavis1201 said:
I was just wondering if anyone else has an issue with their Note 4 rebooting randomly with no external input. This started happening with the Android 6.0 update both on the download from here and the AT&T official release, Any Ideas? I've already purchased a new battery due to a separate issue, any idea?
Click to expand...
Click to collapse
use wakelock its an app u get it from play store.it makes ur cpu always running.some how it fixes the problem of random reboots. dl it and set it to partial lock (the 5th option)
Same problem. Just started a few weeks ago. REALLY frustrating having to enter my password every 3-4 minutes. NEVER buying another Samsung, too many damn issues with this phone.
My reboots tend to happen once the phone goes below 60% battery. It's fine above 60%. Once it goes below 50%, the reboots tend to happen with any intense network activity. The phone will often go from 50% to 22%. I forgot what the 30's and 40's look like. I will try the Wakelock app.
Ugh. I posted about this a few weeks ago. It's started happening more frequently and will occasionally go into a boot loop or show 0% battery even though there's a charge.
Has anyone found any solution? I haven't tried wiping / resetting but I'm getting close to trying it.
Here is a cautionary tale for you. My completely stock, unroooted phone started acting the same exact way. On the 4th or 5th battery pull (to fix a frozen screen) it just crapped out. It's totally unresponsive. Deader than a door nail. Tried everything. The download mode, discharging by power button depression/battery removal, etc. Adb shell command does not detect it. Nor Odin. Computer throws up a qhsusb_bulk error when I plug it into pc. I have NO CLUE how to fix it & I am desperately seeking a solution. Please proceed wisely with your oddly acting phones & don't let this happen to you.
k.babymamma said:
Here is a cautionary tale for you. My completely stock, unroooted phone started acting the same exact way. On the 4th or 5th battery pull (to fix a frozen screen) it just crapped out. It's totally unresponsive. Deader than a door nail. Tried everything. The download mode, discharging by power button depression/battery removal, etc. Adb shell command does not detect it. Nor Odin. Computer throws up a qhsusb_bulk error when I plug it into pc. I have NO CLUE how to fix it & I am desperately seeking a solution. Please proceed wisely with your oddly acting phones & don't let this happen to you.
Click to expand...
Click to collapse
Same issue. Just got off the phone with Samsung support, all possibility of having this particular phone with this particular issue sent in for evaluation has been suspended. Translation, they know it is an issue and will not stand by the changes they push to their products (latest OS). I am researching the prospect of legal action since THEY pushed the new OS against my request. Shouldn't that affect the warranty or coverage? Consulting my attorney friends as we speak. Will let you know. I am not sure how WakeLock will help, it is not going to sleep, it is repeatedly power cycling through a kernel process until the battery overheats or it reboots.
Same issue
Since Marshmallow, my 910A will get sluggish or freeze, shut down, sometimes reboot and sometimes just brick (temporarily). Sometimes--more often in recent days, I get a "dll_mmc read fail" message and the target that says do not stop downloading. No matter what I've tried--factory and soft resets, cache clearing, battery pull, replacement, and SD card switch, contacting AT&T and Samsung rep--it doesn't seem to change. This is a daily issue and becoming more frequent. Any suggestions or do I just need a new phone? Thank you.

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