Just want to verify this phone works appropriately with Verizon. I see nothing on this from Verizon's website and nothing more than a few mentions in press releases. Does the lte-a work correctly? Can we access Verizon features like video calling? Does Verizon staff give you problems trying to register the phone?
Can't wait to hear some first hand experience.
wondering the same thing actually
https://opendevelopment.verizonwireless.com/device-showcase/device/7466
Looks good enough for me. I'm about to order one from clove, will update when it gets here if this thread still needs some answers. I hope volte works. Wifi calling would be a cherry on top.
Yup! Having it working on my XZ2 Compact. Didn't originally want to connect, so I flashed the OEM+OEM_Other.sin files from the US version and now I have Verizon working without a hitch. VoLTE is enabled for Verizon by default since it can only connect over LTE to begin with, but no WiFi calling. That being said and it being a dual SIM device, my secondary T-Mobile SIM has access to neither VoLTE or WiFi Calling. So I have calling set up for Verizon and Data over T-Mobile. You're able to do dual LTE standby on this device.
So now that this works with Verizon I should be able to buy the duel sim version and run both my personal At&t sim and my Verizon work sim card in this phone with duel standby? No flashing any software?
themoveforward said:
[...] ... I flashed the OEM+OEM_Extra.sin files from the US version and now I have Verizon working without a hitch. [...]
Click to expand...
Click to collapse
Does flashing these have any affect on DRM keys and such? I'm going to be getting a H813, but with UK software from clove so I'll need to do the same thing I'm guessing.
Ziltoid_ said:
Does flashing these have any affect on DRM keys and such? I'm going to be getting a H813, but with UK software from clove so I'll need to do the same thing I'm guessing.
Click to expand...
Click to collapse
Are the frequency's for both of these phones the same? Only difference would be that one is duel sim and the other isnt correct?
mattnathaniel12 said:
Are the frequency's for both of these phones the same? Only difference would be that one is duel sim and the other isnt correct?
Click to expand...
Click to collapse
I believe so. H8324 is the Asian dual SIM and H8314 is the Western single sim. I wasn't checking all the bands but both phones have all three of Verizon's LTE bands supported
Ziltoid_ said:
I believe so. H8324 is the Asian dual SIM and H8314 is the Western single sim. I wasn't checking all the bands but both phones have all three of Verizon's LTE bands supported
Click to expand...
Click to collapse
Just ordered the duel sim version and should have it by Wednesday. I currently have both an At&t personal phone and a Verizon work phone. Plan is to combine them both in this duel sim phone and only have to carry one haha. If it doesnt work out for whatever reason il just try google voice for my work number i suppose.
themoveforward said:
Yup! Having it working on my XZ2 Compact. Didn't originally want to connect, so I flashed the OEM+OEM_Extra.sin files from the US version and now I have Verizon working without a hitch. VoLTE is enabled for Verizon by default since it can only connect over LTE to begin with, but no WiFi calling. That being said and it being a dual SIM device, my secondary T-Mobile SIM has access to neither VoLTE or WiFi Calling. So I have calling set up for Verizon and Data over T-Mobile. You're able to do dual LTE standby on this device.
Click to expand...
Click to collapse
Having some issues with my XZ2 Compact Duel sim. With At&t I am only getting H and H+ connection and Verizon I cant seem to get anything to work. What APN did you pick for your Verizon sim, i have choices of CBS, FOTA, IMS and Internet.
So I have some more information that may help someone or may not. After talking with Verizon in depth about my issue with connecting to their service they have determined that the XZ2 Compact will not work on their service. Even with it being labeled as an Certified Open Market device on their own site and even being listed as Verizon Compatible on Bestbuys site and many others. They said noone there has any knowledge of the device coming to Verizon at all and were confused about it being posted on all the sites as being Certified. So i suppose it just wont be compatible lol. I guess im porting my 2nd # over to at&t and just not dealing with it because im sure as heck not going through the hassle of sending this phone and the chargers and cases back lol. If anyone has any success on getting this connected with Verizon please post, but im not hopeful lol.
mattnathaniel12 said:
So I have some more information that may help someone or may not. After talking with Verizon in depth about my issue with connecting to their service they have determined that the XZ2 Compact will not work on their service. Even with it being labeled as an Certified Open Market device on their own site and even being listed as Verizon Compatible on Bestbuys site and many others. They said noone there has any knowledge of the device coming to Verizon at all and were confused about it being posted on all the sites as being Certified. So i suppose it just wont be compatible lol. I guess im porting my 2nd # over to at&t and just not dealing with it because im sure as heck not going through the hassle of sending this phone and the chargers and cases back lol. If anyone has any success on getting this connected with Verizon please post, but im not hopeful lol.
Click to expand...
Click to collapse
I love Verizon but I was actually thinking of going to AT&T myself tired of Verizon having such a limited phone selection. However there is a post in this thread by the name of themoveforward or something who claims he got this working on verizon you may want to try his methods before making the switch
R_Fated_Circle said:
I love Verizon but I was actually thinking of going to AT&T myself tired of Verizon having such a limited phone selection. However there is a post in this thread by the name of themoveforward or something who claims he got this working on verizon you may want to try his methods before making the switch
Click to expand...
Click to collapse
I tried sending him a message but haven't heard back. I'm assuming perhaps he was mistaken about what phone this post was referring to.
I believe carol_vzw is a Verizon employee who maintains this list: https://community.verizonwireless.com/docs/DOC-2843
The H8314 is listed on here as officially supported, but H8324(dual SIM) is not. You could try messaging her on there to see if they can add the H8324, or find out why it's not compatible.
Edit: looks like you've already seen this based on the comments
Ziltoid_ said:
I believe carol_vzw is a Verizon employee who maintains this list: https://community.verizonwireless.com/docs/DOC-2843
The H8314 is listed on here as officially supported, but H8324(dual SIM) is not. You could try messaging her on there to see if they can add the H8324, or find out why it's not compatible.
Edit: looks like you've already seen this based on the comments
Click to expand...
Click to collapse
Yea the crazy thing is while talking to Verizon support yesterday i referenced that post and also Bestbuy having it labeled as for Verizon as well as the phone being posted on their Showcase directly on the Verizon site lol. The support guy kept putting me on hold and said he was taking the info as I was giving it to him to another support team directly and that they were all baffled at this information as none of them had any knowledge of this phone let alone it supposedly being compatible with Verizon at all. After about an hour into the call a woman picked up the phone and directed me to attempt to put my new sim card (when i swapped to this phone i had a micro-sim from my old phone not a nano-sim which this phone needs) directly into someone elses phone that has Verizon and attempt to activate the sim card on their phone, then attempt to reinsert it back into my phone to see if the network picked up. I will be attempting this in about an hour when I see a friend who has Verizon. I will update on whether this works or not.
mattnathaniel12 said:
Yea the crazy thing is while talking to Verizon support yesterday i referenced that post and also Bestbuy having it labeled as for Verizon as well as the phone being posted on their Showcase directly on the Verizon site lol. The support guy kept putting me on hold and said he was taking the info as I was giving it to him to another support team directly and that they were all baffled at this information as none of them had any knowledge of this phone let alone it supposedly being compatible with Verizon at all. After about an hour into the call a woman picked up the phone and directed me to attempt to put my new sim card (when i swapped to this phone i had a micro-sim from my old phone not a nano-sim which this phone needs) directly into someone elses phone that has Verizon and attempt to activate the sim card on their phone, then attempt to reinsert it back into my phone to see if the network picked up. I will be attempting this in about an hour when I see a friend who has Verizon. I will update on whether this works or not.
Click to expand...
Click to collapse
If its any hope, I had a similar situation when I was trying to activate my Nexus 5x on Verizon. The people in the store didn't know that it existed and had no instructions on what to do. Also my first nano SIM phone, and they couldn't get it to activate. That's when I learned to never go to their stores for technical help. But it was worth it that time because they let me keep the sim card and later I was able to get someone on their tech support number who was able to activate it remotely. It could just be that the phone is new and information hasn't gotten around internally. Verizon seems pretty bad about that.
My xz2c single sim package got lost on Wednesday by DHL ? but I'm going to be dealing with this soon
Well no luck trying to activate the Sim with another Verizon phone. It seems that the phone just isn't in the Verizon system yet.
I have a UK single sim that I'm having no service with Verizon. Not sure if it's due to the phone being from the UK or something else with Verizon maybe. Trying to flash the US firmware but having problems with Newflasher.
If I have any luck I'll post back here.
Just posting for others who may be curious; I was able to get the phone working on Verizon today. Using the sim from an already activated pixel 2 initially worked for data and calling, and sending text messages, but I could not receive text messages. I grabbed an updated sim (says 4G LTE on it) and activated it on the pixel 2, then moved it to the xz2c and currently have everything working. It's only been a few hours so we'll see if it stays like this or if it goes the way of the htc U11 and has problems every couple of weeks. I'm using the verizon approved H8314 single sim model, not the dual sim model.
Interesting, thanks for the update! I'm using an activated sim from my Pixel 2 as well. It says 4G LTE on the sim too and my model xz2 compact is the same H8314. So maybe it is the UK firmware in my case, I'm going to keep trying to figure out my drivers issue this weekend to flash US firmware and see if that helps.
Related
Purchased from T-Mobile a year ago, all paid off, and permanently SIM unlocked by T-Mobile app (white-listed by T-Mobile so it would unlock). So, the phone is free and clear. I think the answer may be self-evident in the model numbrer, but can an unlocked LG-G710TM work on Verizon? When I pop in my Verizon SIM (from S10), it registers on the voice network, but mobile data won't connect. The firmware (still v8.0.0) is all T-Mobile. Went to Verizon store, wait for the shock and horror, and they gave up after basic settings changes.
Just for kicks, if the 710TM can only work on T-Mobile, that makes unlocking this model somewhat pointless, no?
Thanks for any quick hits.
jimbob_sf said:
Purchased from T-Mobile a year ago, all paid off, and permanently SIM unlocked by T-Mobile app (white-listed by T-Mobile so it would unlock). So, the phone is free and clear. I think the answer may be self-evident in the model numbrer, but can an unlocked LG-G710TM work on Verizon? When I pop in my Verizon SIM (from S10), it registers on the voice network, but mobile data won't connect. The firmware (still v8.0.0) is all T-Mobile. Went to Verizon store, wait for the shock and horror, and they gave up after basic settings changes.
Just for kicks, if the 710TM can only work on T-Mobile, that makes unlocking this model somewhat pointless, no?
Thanks for any quick hits.
Click to expand...
Click to collapse
Back up your phone and flash with G710VM firmware which should allow it to work on Verizon. See link below with instructions.
https://forum.xda-developers.com/lg-g7-thinq/how-to/cross-flash-oreo-pie-firmwares-lg-g7-g7-t3915303
mr3p said:
Back up your phone and flash with G710VM firmware which should allow it to work on Verizon. See link below with instructions.
https://forum.xda-developers.com/lg-g7-thinq/how-to/cross-flash-oreo-pie-firmwares-lg-g7-g7-t3915303
Click to expand...
Click to collapse
Starting at post #55 in that thread, it says cross flashing the 710TM will brick it. Gotta ask the dumb question: did you point me there knowing that cross flashing the T-Mobile to Verizon will work or just knowing that there was a cross flashing thread that works for most G7s?
I"m appreciative for the help either way.
jimbob_sf said:
Starting at post #55 in that thread, it says cross flashing the 710TM will brick it. Gotta ask the dumb question: did you point me there knowing that cross flashing the T-Mobile to Verizon will work or just knowing that there was a cross flashing thread that works for most G7s?
I"m appreciative for the help either way.
Click to expand...
Click to collapse
I don't have TM version so I was unaware of such restriction. My apologies the method will not work on your device.
If entering the Verizon APN info in (which I'm assuming the employees at VZW tried) still failed to produce results, then yes, you may be out of luck (however you could make use of a prepaid network that uses the T-Mobile bands such as Mint Mobile or sell it as a white-listed phone). This is why there are many of us with LG phones that wish they'd just release one model per device, as the Qualcomm chip used supports a wide range of bands used by various providers.
So - this is my 1st Dual-SIM phone, and I'm very happy to get away from having to carry 2 different phones (personal on T-Mobile; work on AT&T - in the USA). I thought that everything had been working correctly - until I was away from my Wi-Fi signal. If I have SIM1 selected for data (T-Mobile), everything is fine. If I select SIM2 - I get nothing. It always shows 3G for AT&T even though I'm in a very strong 4G area for AT&T.
I've been through the Access Point Names settings for AT&T and they matched what I found on AT&T's web site. I even duplicated them with a new name to make sure that they were correct - still nothing. I've played around with which slot the SIM card was in as well as only installing one at a time (just AT&T in SIM1, just AT&T in SIM2, etc.) rebooting the phone each time - still no luck.
Hoping for an assist or "things to try" from the community as I don't expect much help from AT&T on an unlocked phones. Any help is very much appreciated!
Thanks!
tmatlack said:
Hoping for an assist or "things to try" from the community as I don't expect much help from AT&T on an unlocked phones. Any help is very much appreciated!
Thanks!
Click to expand...
Click to collapse
Welcome to the DS family. Does SIM card manager show 4G/3G/2G enabled for both SIM's? On my older Note 8 4G wasn't supported simultaneously so you had to manually switch the 2nd SIM to 4G but on my Note 10+ this limitation doesn't exist but still worth checking.
sansnil said:
Welcome to the DS family. Does SIM card manager show 4G/3G/2G enabled for both SIM's? On my older Note 8 4G wasn't supported simultaneously so you had to manually switch the 2nd SIM to 4G but on my Note 10+ this limitation doesn't exist but still worth checking.
Click to expand...
Click to collapse
4G/3G/2G is selected for both SIM's, but still only shows 3G for the AT&T SIM.
tmatlack said:
4G/3G/2G is selected for both SIM's, but still only shows 3G for the AT&T SIM.
Click to expand...
Click to collapse
That would've been too easy. Do you observe the same behavior if you swap the SIM card positions? Also what if you put in just the AT&T SIM by itself (i.e. does it ever get 4G in either slot)?
sansnil said:
That would've been too easy. Do you observe the same behavior if you swap the SIM card positions? Also what if you put in just the AT&T SIM by itself (i.e. does it ever get 4G in either slot)?
Click to expand...
Click to collapse
I've tried both slots with just the AT&T SIM - never get data and never anything but 3G. Strange thing is calls and texts go through...
Hmm, that sounds like it's missing an LTE band it needs to get 4G with AT&T. I don't have an AT&T SIM hand to test with but for the non-US Samsung phones don't have full support for the frequency bands US carriers use (I'm assuming you have an intl phone so correct if wrong.).
I have the dual SIM and get LTE on ATT. I reckon you need to contact ATT and tell them you are using a note 10+ and need LTE enabled.
ekerbuddyeker said:
I have the dual SIM and get LTE on ATT. I reckon you need to contact ATT and tell them you are using a note 10+ and need LTE enabled.
Click to expand...
Click to collapse
Spent 2 hours on the phone with them last night. They had me set up the Access Point names over & over - no luck. They suggested I buy an AT&T branded phone. Big help...
I once came from another device to another device and had the wrong kind of sim for 4G/LTE. Or maybe the sim is damaged, or it's just registered wrong.
So: try Hard reset the device AND get a replacement sim card from ATT (can get them at the store and don't let them sucker you into paying for it). Perhaps that will do it.
Came across the post below - I do have an old AT&T SIM card (6 or 7 years?). Looks like an Android 9 update at some point caused issues with older AT&T SIM cards. I'm heading out to get a new SIM from AT&T tonight... Thanks for the attempts at helping - I'll update tonight and let you know how it goes. May be in for a fight - it's a corporate phone and I'm not authorized on the account...
https://forums.att.com/t5/Apple/Cellular-data-not-working/td-p/5731162
What's the update?
I'm in same boat well I have att work phone and T-Mobile personal. Am thinking of jumping to the international note 10 plus phone for dual SIM
joogle said:
What's the update?
I'm in same boat well I have att work phone and T-Mobile personal. Am thinking of jumping to the international note 10 plus phone for dual SIM
Click to expand...
Click to collapse
So - I was able to get it working. I had been using the same SIM card for 6+ years. However, getting a new one didn't fix the issue.
They said that the IMEI number wasn't coming up as a valid number. I had a One Plus 7 Pro laying around, so I had them register the new SIM card to that phone, and it magically started working (the old Sim didn't work in it, either). After getting that working, I just moved the SIM to the Note 10+, and haven't had any issues, since.
tmatlack said:
Came across the post below - I do have an old AT&T SIM card (6 or 7 years?). Looks like an Android 9 update at some point caused issues with older AT&T SIM cards. I'm heading out to get a new SIM from AT&T tonight... Thanks for the attempts at helping - I'll update tonight and let you know how it goes. May be in for a fight - it's a corporate phone and I'm not authorized on the account...
https://forums.att.com/t5/Apple/Cellular-data-not-working/td-p/5731162
Click to expand...
Click to collapse
tmatlack said:
So - I was able to get it working. I had been using the same SIM card for 6+ years. However, getting a new one didn't fix the issue.
They said that the IMEI number wasn't coming up as a valid number. I had a One Plus 7 Pro laying around, so I had them register the new SIM card to that phone, and it magically started working (the old Sim didn't work in it, either). After getting that working, I just moved the SIM to the Note 10+, and haven't had any issues, since.
Click to expand...
Click to collapse
Do the Samsung pay and rewards app work?
joogle said:
Do the Samsung pay and rewards app work?
Click to expand...
Click to collapse
I don't use Samsung Pay, but it was there lurking on the side (I disabled it). I use the Samsung Shop app for rewards - it works just fine.
tmatlack said:
I don't use Samsung Pay, but it was there lurking on the side (I disabled it). I use the Samsung Shop app for rewards - it works just fine.
Click to expand...
Click to collapse
Thanks what was the exact model number of your phone?
I guess it's time for me to sell my TMobile one and get the international one. I use the Samsung Pay / Cashback and Shop Samsung app from their set
joogle said:
Thanks what was the exact model number of your phone?
I guess it's time for me to sell my TMobile one and get the international one. I use the Samsung Pay / Cashback and Shop Samsung app from their set
Click to expand...
Click to collapse
SM-N9750/DS is the model I bought.
tmatlack said:
I don't use Samsung Pay, but it was there lurking on the side (I disabled it). I use the Samsung Shop app for rewards - it works just fine.
Click to expand...
Click to collapse
tmatlack said:
SM-N9750/DS is the model I bought.
Click to expand...
Click to collapse
Did you notice any signal degradation on T-Mobile with maybe lack of bands?
Lastly where did you buy yours from? If it was eBay what was the seller name?
Thanks
It has become apparent to a few of us who purchased G Power phones from Google Fi that their claim it is unlocked is not true. If you have them port your number over to a MVNO, such as I did, to Boom Mobile, (Verizon ), that sim card will only get you 2G, 1xRTT, with no data. There is a thread on Reddit , and Motorola forum. And, the claims are it would be difficult to rid the phone of the Fi rom and replace it with one that will truly unlock the phone.
This forum will not let me post those links now. However, users of this phone from Fi have tried everything but rooting, which of course, voids the warranty. And, the consensus is, it is installed firmware. Most bought these from Fi at a attractive price of $149, for a claimed, "unlocked", phone. $100 less then from Best Buy etc.
And, probable not that many complaints yet, as most stick with Fi.
Multiple emails to Google Fi, get you nowhere, as they will not admit to the problem.
As I, and others no little about rooting., we are looking for a simple answer to get Google Fi's rom off the phone, without a lot of hassle.
Any help would be appreciated. We all have tried; Factory, Network Reset etc. nothing so far works. If we had purchased the phone from another retail store unlocked this would not happen.
As you may know, Google Fi uses T-Mobile/Sprint/ Us Cellular networks on this phone, and their service is generally good. However, where I live and travel, Verizon just works more of the time. I put Boom Mobile's, (Verizon), sim card into my older, unlocked Moto G6, bought from Best Buy, which was on Google Fi for some time, and it works, 4G,without doing anything.
Thank you for any help.
I might have mis-spoke about a Moto G Power unlocked from non-network retail, it may have same problem, no conformation on this yet.
So I did the same as you. I purchase from Google FI. But I place my at&t sim on this phone and everything is working fine. Download speeds around 33 to 28mbps. Only thing I noticed is my calls are not Cristal clear. Other than that I had no issues so far
@PesSarmiento Thanks for that Info! It has been pretty consistently reported on various forums that the problem lies in trying to use the Google Fi sourced Moto G Power on the Verizon network. I have personally wondered what would happen if I inserted an AT&T SIM card, so that's good to know. It seems that Google promotes the G Power as an "unlocked" phone, only to find that is not so.
180pilot said:
It has become apparent to a few of us who purchased G Power phones from Google Fi that their claim it is unlocked is not true. If you have them port your number over to a MVNO, such as I did, to Boom Mobile, (Verizon ), that sim card will only get you 2G, 1xRTT, with no data. There is a thread on Reddit , and Motorola forum. And, the claims are it would be difficult to rid the phone of the Fi rom and replace it with one that will truly unlock the phone.
This forum will not let me post those links now. However, users of this phone from Fi have tried everything but rooting, which of course, voids the warranty. And, the consensus is, it is installed firmware. Most bought these from Fi at a attractive price of $149, for a claimed, "unlocked", phone. $100 less then from Best Buy etc.
And, probable not that many complaints yet, as most stick with Fi.
Multiple emails to Google Fi, get you nowhere, as they will not admit to the problem.
As I, and others no little about rooting., we are looking for a simple answer to get Google Fi's rom off the phone, without a lot of hassle.
Any help would be appreciated. We all have tried; Factory, Network Reset etc. nothing so far works. If we had purchased the phone from another retail store unlocked this would not happen.
As you may know, Google Fi uses T-Mobile/Sprint/ Us Cellular networks on this phone, and their service is generally good. However, where I live and travel, Verizon just works more of the time. I put Boom Mobile's, (Verizon), sim card into my older, unlocked Moto G6, bought from Best Buy, which was on Google Fi for some time, and it works, 4G,without doing anything.
Thank you for any help.
Click to expand...
Click to collapse
I think I am going to guess that something else is going on here. If it wasn't unlocked, I don't think you would get any service at all, not just 2G, 1xRTT.
Has anyone tried a factory reset with the different provider sim in the device?
I am using mine on FI and don't currently have another sim to test.
boog said:
I think I am going to guess that something else is going on here. If it wasn't unlocked, I don't think you would get any service at all, not just 2G, 1xRTT.
Has anyone tried a factory reset with the different provider sim in the device?
I am using mine on FI and don't currently have another sim to test.
Click to expand...
Click to collapse
Yes, many of us have done numerous factory resets. And yes, we've tried other sim cards, on a VZW MVNO in my case. Nothing works. I read of one person inserting an AT&T sim card and that did work for him.
I did get a response from Motorola Support today on the Lenovo Forum. It reads...
Senior MotoAgent
Re:LTE Not Working When moving from Google Fi to Red Pocket MVNO (using CDMA / VZW)
2020-08-14, 11:25 AM
Hi Yar33,
We checked that Google Fi Models having a problem with calls and data when moving to other carriers not just Verizon. These models will get fixed in future updates which is an update coming from us, not by Google. For now, we do not have any time frame for the update.
Best regards,
Zeke
Motorola Support
Yar33 said:
Yes, many of us have done numerous factory resets. And yes, we've tried other sim cards, on a VZW MVNO in my case. Nothing works. I read of one person inserting an AT&T sim card and that did work for him.
I did get a response from Motorola Support today on the Lenovo Forum. It reads...
Senior MotoAgent
Re:LTE Not Working When moving from Google Fi to Red Pocket MVNO (using CDMA / VZW)
2020-08-14, 11:25 AM
Hi Yar33,
We checked that Google Fi Models having a problem with calls and data when moving to other carriers not just Verizon. These models will get fixed in future updates which is an update coming from us, not by Google. For now, we do not have any time frame for the update.
Best regards,
Zeke
Motorola Support
Click to expand...
Click to collapse
That actually sounds a bit more reasonable, thanks for sharing that.
The bit of testing on Fi for me appears to show that the phone switches to H or 3g for calls when connected to T-Mobile. Sprint acts like sprint and switches to 1x for phone calls.
But it has a hard time staying connected to T-mobile compared to Pixel devices I used in the past.
I hope they fix it soon.
So I recently got my visible sim card, and like you mentioned I have no service on Moto G Power. The sim card is working fine in a Galaxy note 9. Let me know if you got some fix to this problem. I will really appreciate if you can send me a PM with those links from the other forums
PesSarmiento said:
So I recently got my visible sim card, and like you mentioned I have no service on Moto G Power. The sim card is working fine in a Galaxy note 9. Let me know if you got some fix to this problem. I will really appreciate if you can send me a PM with those links from the other forums
Click to expand...
Click to collapse
isn't visible on Verizon? So you can't just switch a sim from one device to another like GSM.
Edit: This solution worked from a user u/yagyaxt1068 on Reddit.
https://www.reddit.com/r/MotoG/comments/i7djqx/guide_on_how_to_get_lte_working_on_verizon_again/
You'll have to unlock the bootloader and flash the Verizon ROM. The Retail/RETUS ROM doesn't solve the issue.
Meanwhile 6+ months later... They must have fixed the problem.
I just bought a 'used' Moto G Power (XT2041-4) off of eBay a few weeks ago. Two months old.
Private Seller. He made sure that the device was wiped properly so I didn't have to deal with FRP issues.
Android 10, Google Fi software channel.
I installed my SIM from Mint Mobile and was off to the races. I haven't had any connection issues (that I know of.)
I'm still learning my way around the device...
Seems last update did something, my G power now works with Boost Mobile sim? software channel still, Google Fi. Bought another G power from Best Buy, channel is, US retail. Both work fine Verizon LTE. Now always carry two identical phones, for safety backup. Waiting for Android 11 update to see if the channel changes on Fi phone?
Try disabling Google Fi app before trying on any other sim card. I'm using G power(bought from google) with ultra-mobile. Everything is working as expected.
Most likely because Ultra Mobile is using T- Mobile. Same as Fi.
Does the Software Channel in "about phone" page still show Google Fi or US retail?
I disabled the Fi app and still could not use Verizon MVNO before last update.
Did any of you guys set up the ****ing APN at all or what? If you have nothing except for basic "2G" its because you need the APN and the moment it's in there it will take a tenth of a second for it to pop up and that's it
Tried that' first phone from Google has "Google FI" as APN. and prefs are grayed out can't change it. Second Moto G from Best Buy has "VZWINTERNET". Found by; Settings, Network & internet, Mobile network, Advanced, Access Point Names. Seems Phone from Google the APN will stay the same if inserting a verizon sim card? Unlocked changes.
So, the main issue is that I need to get it away from Tracfone T-Mobile because their service is terrible in my area. I can't seem to get either a Tracfone AT&T or Tracfone Verizon SIM to work yet the phone is compatible (according to the websites respectively) with Cricket wireless (AT&T) and US Cellular (cdma). I don't understand... That is why I brought this question to all of you. I live and work in a rural area and it may sound crazy but all I want to do is make stinking phone calls. Oh and I checked the IMEI and it is not locked by any carrier.
You guys suck...
I know most of you on here probably don't care about my problem cause I'm not looking to root or flash or whatever cause I'm not into that. I JUST WANT A PHONE THAT HAS SERVICE. From what I've read it was probably one of you on these forums that "sim unlocked" this phone in the first place back before you really knew the right way and then when you moved on you sold it as "new in box" to a sucker like me. And now for some reason it will only work with a Tracfone Tmobile sim in it which according to them isn't going to work at all come 01/2021 because they are upgrading the network. Well I also know from wasting endless hours trying to figure out how to [email protected]$ck this phone that it is capable of everything I need it to do, like simply switch it to a different "brand" of sim so I can get better service or operate on VoLTE because apparently that's what most carriers are going to switch to and convince most of the general public to buy a new phone based on the misguided notion that their phone has somehow become obsolete when in fact it isn't.
So if you all would stop passing over my post because my technology knowledge level is down there with an 75-year-old and help me I would appreciate it.
I will pay to send this to someone to "fix" or whatever but I refuse to replace a perfectly good phone because some yutz who didn't know what they were doing when they sim unlocked this phone messed it up and somehow turned a US Cellular version (VMX) into a who knows what that only works on Tmobile, and maybe Cricket (we'll see, the sim is in the mail).
No nead to start two threds about the same thing.
NO your phone will mot stop working... Just chill
Turnhoo said:
I know most of you on here probably don't care about my problem cause I'm not looking to root or flash or whatever cause I'm not into that. I JUST WANT A PHONE THAT HAS SERVICE. From what I've read it was probably one of you on these forums that "sim unlocked" this phone in the first place back before you really knew the right way and then when you moved on you sold it as "new in box" to a sucker like me. And now for some reason it will only work with a Tracfone Tmobile sim in it which according to them isn't going to work at all come 01/2021 because they are upgrading the network. Well I also know from wasting endless hours trying to figure out how to [email protected]$ck this phone that it is capable of everything I need it to do, like simply switch it to a different "brand" of sim so I can get better service or operate on VoLTE because apparently that's what most carriers are going to switch to and convince most of the general public to buy a new phone based on the misguided notion that their phone has somehow become obsolete when in fact it isn't.
So if you all would stop passing over my post because my technology knowledge level is down there with an 75-year-old and help me I would appreciate it.
I will pay to send this to someone to "fix" or whatever but I refuse to replace a perfectly good phone because some yutz who didn't know what they were doing when they sim unlocked this phone messed it up and somehow turned a US Cellular version (VMX) into a who knows what that only works on Tmobile, and maybe Cricket (we'll see, the sim is in the mail).
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maydayind said:
No nead to start two threds about the same thing.
NO your phone will mot stop working... Just chill
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This is correct. Read my post I wrote in the other thread about the VOLTE issue.
If the phone supports VOLTE, you need a SIM that is compatible with it!
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I have some information that might make all of you guys happy.
I was told by Safelink Wireless that VOTLE is a function of BOTH the phone *AND* the sim card.
Basically, if the phone itself is VOLTE compatible but the sim card is not, then the phone will be reported on their system as not compatible, and will ask you to upgrade your phone.
However if a VOLTE compatible SIM is inserted, if the phone does in fact support VOLTE, it will then work. That's because it's provisioned on the carrier via the sim card itself.
If you purchased a sim via the "Buy your own sim" package, e.g. online or from Best Buy, etc, awhile ago, then that sim is not compatible. You simply need to call Tracphone/Safelink and ask to buy a VOLTE compatible SIM (which costs 99 cents). Then when you get it, call their tech department to have them transfer the phone service and phone number to the new SIM.
You can dial the phone's service menu and go to the VOLTE/GPRI menu and if the options are there, then the phone supports it.
Turnhoo said:
I know most of you on here probably don't care about my problem cause I'm not looking to root or flash or whatever cause I'm not into that. I JUST WANT A PHONE THAT HAS SERVICE. From what I've read it was probably one of you on these forums that "sim unlocked" this phone in the first place back before you really knew the right way and then when you moved on you sold it as "new in box" to a sucker like me. And now for some reason it will only work with a Tracfone Tmobile sim in it which according to them isn't going to work at all come 01/2021 because they are upgrading the network. Well I also know from wasting endless hours trying to figure out how to [email protected]$ck this phone that it is capable of everything I need it to do, like simply switch it to a different "brand" of sim so I can get better service or operate on VoLTE because apparently that's what most carriers are going to switch to and convince most of the general public to buy a new phone based on the misguided notion that their phone has somehow become obsolete when in fact it isn't.
So if you all would stop passing over my post because my technology knowledge level is down there with an 75-year-old and help me I would appreciate it.
I will pay to send this to someone to "fix" or whatever but I refuse to replace a perfectly good phone because some yutz who didn't know what they were doing when they sim unlocked this phone messed it up and somehow turned a US Cellular version (VMX) into a who knows what that only works on Tmobile, and maybe Cricket (we'll see, the sim is in the mail).
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Hey buddy, xda forum does not allow unlocking sims related stuff. You are complaining in the wrong forum.... There are other forums that do that.
Hi, I'm trying to use an eSim only (without inserting a physical sim) on my pixel 6 pro on AT&T, however I cannot get it to work. When I say not get it to work, I mean with eSim only there is no cell signal and no data signal. Physical sim works fine on both signal and cellular service. If there's another Us AT&T pixel 6 pro user who's using only the eSIM for service please respond and let me know whether or not eSim only works for you. Thanks.
Not an AT&T user here, am using a European carrier, just from anecdotal perspective: I also use eSim only and never had an issue on my P6 Pro. So it appears to be something carrier related.
I remember that I had to activate my eSim, maybe you also have to do this? Did you try out the eSim/your contract before using this phone?
Morgrain said:
Not an AT&T user here, am using a European carrier, just from anecdotal perspective: I also use eSim only and never had an issue on my P6 Pro. So it appears to be something carrier related.
I remember that I had to activate my eSim, maybe you also have to do this? Did you try out the eSim/your contract before using this phone?
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Yes, I tried 3 times with the help of AT&T and we couldn't get it to work. I'm going to return the device for a new replacement to see if that fixes this issue. Thanks for replying.
d.cortez said:
Yes, I tried 3 times with the help of AT&T and we couldn't get it to work. I'm going to return the device for a new replacement to see if that fixes this issue. Thanks for replying.
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Before going through the hassle of returning the device for a potential fault - do you have a family member or friend, whose simcard/esim you could try out? That way you can find out if your phone truly has a defect or if its your contract/the specific esim. Of course you can always let them replace your device, but that will take a couple days, maybe there are faster ways to narrow the problem down.
Morgrain said:
Before going through the hassle of returning the device for a potential fault - do you have a family member or friend, whose simcard/esim you could try out? That way you can find out if your phone truly has a defect or if its your contract/the specific esim. Of course you can always let them replace your device, but that will take a couple days, maybe there are faster ways to narrow the problem down.
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i tried again today at another AT&T corp store and walked out of the store with it working as expected (wait till the end). the person helping did additional research on my issue and discovered the P6P shipped to me "was not activated" with the inserted physical sim (which i removed when i received the device). apparently, AT&T will park (or associate) a new device with a specific number when shipping to you vs. walking in to buy a device on an existing line. nonetheless, i'm going to return the phone because the data connection isn't working consistently; data is on and then after i go to website, data turns off. i'm probably going to send it back to AT&T next week.
Finally got the phone working, but will get an unlocked version later; this one is still going back to ATT.
I'm using an ESIM on AT&t and even originally got the phone My plan was to have a physical TracFone SIM card and my AT&t esim which is exactly what I had on my Pixel 5 and it worked great. Both SIM cards work great... when the other ones not active or inserted. It is impossible to use with both SIM cards like I did on my Pixel 5. Constant signal loss and the majority of the time. No signal at all. But as soon as I deactivate or remove a SIM card it starts working perfect.
I had a problem with provisioning eSim on my TMobile, well technically its sprint still, says tmobile esim but I am on sprint billing. Anyways, you need to maybe try to do it on another WiFi access point or something. I had issues with mine activating over Viasat2 satellite internet. I live in that area, its either LTE or satellite for internet. Had to tether to my work verizon phone to activate it on sprint/tmobile lol. If the connectivity to the esim server is not great, you'll split hairs until it is.
spawn985 said:
I'm using an ESIM on AT&t and even originally got the phone My plan was to have a physical TracFone SIM card and my AT&t esim which is exactly what I had on my Pixel 5 and it worked great. Both SIM cards work great... when the other ones not active or inserted. It is impossible to use with both SIM cards like I did on my Pixel 5. Constant signal loss and the majority of the time. No signal at all. But as soon as I deactivate or remove a SIM card it starts working perfect.
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Exactly the same issue/behavior I had with my AT&T P6P on the AT&T network so I returned mine today. I'm contemplating a Fi version to see if it works for my use case.