Hey guys. I just got a new Pixel 2 XL from a European seller (Alza) and my GPS isn't working (it can see the satellites but cannot lock onto any). I've seen that flashing a factory image solves this problem.
However, I can't unlock my boot loader. On developer options the option is greyed out and says "Connect to the internet or contact your carrier".
I've seen people mention that if it's locked it's Verizon... However, I'm in Europe? Also I'm using a European SIM card just fine? Would this phone still have any chance of being a Verizon somehow? Lol.
Please help. Thanks.
SOLVED:
I reset the phone. Still greyed out. I inserted my country's SIM card for the first time just now. Still greyed out. Finally, I did another reset (from the settings menu, always) and the phone when setting up was already in my language, and the OEM unlock option was now available. Dunno what happened but yeah, if someone in the future is in this situation, there you go.
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Hi, I have an SGH-I747M that was originally purchased through Bell. In an attempt to unlock to make it work on Koodo, I went through SamMobile (after reading there was no way to unlock post 4.3 OTA update) and that seemed to half work.They resell a service from 123unlock.nl which is a client that uses adb or something of the sort to mess with phone files. The program afterwards said "Your phone is now unlocked! However if you don't see any carriers you need to do something in the advanced option and pay another $2x.xx dollars to do so". I didn't feel like giving them any more money at this point because I was upset that what I originally paid for didn't work properly. The fix was apparently an option in the advanced options that was an NVM repair/rebuild or something of the sort. I should have screenshotted the issue but of course didn't.
Now, the phone will boot up and does not offer me a SIM unlock option anymore. When searching for carriers it will ever only find Rogers for some reason. It won't recognize Koodo or Telus or anything of the sort (or bell when my bell SIM is in). Every now and then when it boots up, it will successfully send a text but only within a 5-10 second time frame after boot (I've made 1 phone call as well for 3 seconds). I've tried the Koodo SIM in my own Nexus 5 and works fine so the network is okay at least (plus I called Koodo and they verified on their end things look good... if that makes a difference). The SGS3 won't even accept an original Bell SIM at this point. It's always on either no network, 1 bar or full bars, never anything in between. I've tried flashing different ROMs from Bell stock to Koodo stock and CM11 and it won't work no matter what I do. Under all ROMs it pops up an "ME Returned temporary error" message on the screen.
I'm hoping someone might have seen this issue before or know what's going on with the phone that I can fix. I'm assuming it's something to do with the modem part of the phone that's refusing to connect to carriers but I'm at a loss to fix it. I haven't tried flashing different modems on it yet because I'm unsure which one would be a good fix and no one has had roughly the same issue I could find in 3 days of Googling for this issue. Any ideas are greatly appreciated. Thanks.
sgtcanadian said:
Hi, I have an SGH-I747M that was originally purchased through Bell. In an attempt to unlock to make it work on Koodo, I went through SamMobile (after reading there was no way to unlock post 4.3 OTA update) and that seemed to half work.They resell a service from 123unlock.nl which is a client that uses adb or something of the sort to mess with phone files. The program afterwards said "Your phone is now unlocked! However if you don't see any carriers you need to do something in the advanced option and pay another $2x.xx dollars to do so". I didn't feel like giving them any more money at this point because I was upset that what I originally paid for didn't work properly. The fix was apparently an option in the advanced options that was an NVM repair/rebuild or something of the sort. I should have screenshotted the issue but of course didn't.
Now, the phone will boot up and does not offer me a SIM unlock option anymore. When searching for carriers it will ever only find Rogers for some reason. It won't recognize Koodo or Telus or anything of the sort (or bell when my bell SIM is in). Every now and then when it boots up, it will successfully send a text but only within a 5-10 second time frame after boot (I've made 1 phone call as well for 3 seconds). I've tried the Koodo SIM in my own Nexus 5 and works fine so the network is okay at least (plus I called Koodo and they verified on their end things look good... if that makes a difference). The SGS3 won't even accept an original Bell SIM at this point. It's always on either no network, 1 bar or full bars, never anything in between. I've tried flashing different ROMs from Bell stock to Koodo stock and CM11 and it won't work no matter what I do. Under all ROMs it pops up an "ME Returned temporary error" message on the screen.
I'm hoping someone might have seen this issue before or know what's going on with the phone that I can fix. I'm assuming it's something to do with the modem part of the phone that's refusing to connect to carriers but I'm at a loss to fix it. I haven't tried flashing different modems on it yet because I'm unsure which one would be a good fix and no one has had roughly the same issue I could find in 3 days of Googling for this issue. Any ideas are greatly appreciated. Thanks.
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Click to collapse
Can you check your phone's settings => About Device and let's know what parameters you have there (Android Version, Baseband Version, Build Number>.
You mentioned you can send text or make call within a limited time frame. Was that with the Koodo SIM or the Bell? If the former, it would suggest the phone is unlocked to some extent but you are probably experiencing a baseband failure or need to correct the APN settings. Did you also try doing a factory reset?
Larry2999 said:
Can you check your phone's settings => About Device and let's know what parameters you have there (Android Version, Baseband Version, Build Number>.
You mentioned you can send text or make call within a limited time frame. Was that with the Koodo SIM or the Bell? If the former, it would suggest the phone is unlocked to some extent but you are probably experiencing a baseband failure or need to correct the APN settings. Did you also try doing a factory reset?
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Click to collapse
The information you're asking for is attached.
The texts I got off were from the Koodo SIM. I have updated the APN as well, and I did do a flash back to stock resetting all settings through Kies emergency update. I found a little trick where if you softbrick it by trying to flash 4.1, it'll give you the "Please use kies" error and that'll take you back to full stock 4.3. I'm pretty sure the baseband failure is the option I need to explore but at this point I don't know where to go to fix this.
Edit: I read this online and tried it: "The 4.3 update introduces a "security feature" which requires carrier- or region-locked phones to be activated once on the original locked network before the unlock code will work." The phone didn't recognize any network with the Bell SIM in except "EXT" which I've never heard of before and it did not connect properly so that didn't work. I also read that inputting #7465625*638*# will give me the Samsung SIM unlock menu which it did however I don't think the issue here is with the root and I'd hate to pay $50 at this point to have that not work as well.
sgtcanadian said:
The information you're asking for is attached.
The texts I got off were from the Koodo SIM. I have updated the APN as well, and I did do a flash back to stock resetting all settings through Kies emergency update. I found a little trick where if you softbrick it by trying to flash 4.1, it'll give you the "Please use kies" error and that'll take you back to full stock 4.3. I'm pretty sure the baseband failure is the option I need to explore but at this point I don't know where to go to fix this.
Edit: I read this online and tried it: "The 4.3 update introduces a "security feature" which requires carrier- or region-locked phones to be activated once on the original locked network before the unlock code will work." The phone didn't recognize any network with the Bell SIM in except "EXT" which I've never heard of before and it did not connect properly so that didn't work. I also read that inputting #7465625*638*# will give me the Samsung SIM unlock menu which it did however I don't think the issue here is with the root and I'd hate to pay $50 at this point to have that not work as well.
Click to expand...
Click to collapse
It's unlikely to be the regional lock as this feature means your phone will work with compatible networks in the region but not in other regions. You may, however, run Chainfire's Region Lock Away to be sure <http://forum.xda-developers.com/showthread.php?t=2470551>
Your firmware settings look OK so I'd be doubtful about a corrupted modem. You may still try to re-flash the modem via custom recovery. Download link for the CWM flashable zip is available here ... http://www.androidfilehost.com/?fid=23252070760973552
The guys who sold you the original code seem to have sold a dud as there is no reason for them to be asking for secondary payments and this sounds like the footprint of a regular scam. I'd be surprised though as they seem to be well rated
Larry2999 said:
It's unlikely to be the regional lock as this feature means your phone will work with compatible networks in the region but not in other regions. You may, however, run Chainfire's Region Lock Away to be sure <http://forum.xda-developers.com/showthread.php?t=2470551>
Your firmware settings look OK so I'd be doubtful about a corrupted modem. You may still try to re-flash the modem via custom recovery. Download link for the CWM flashable zip is available here ... http://www.androidfilehost.com/?fid=23252070760973552
The guys who sold you the original code seem to have sold a dud as there is no reason for them to be asking for secondary payments and this sounds like the footprint of a regular scam. I'd be surprised though as they seem to be well rated
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Click to collapse
I've tried reflashing the modem and I've actually paid $50 for the unlock code from Bell, the original carrier. I used the code to get the network unlock menu and inserted the code. I still get between 1-4 bars now with no network access on either network. It's not showing anything except Rogers still in network operator selection.
Any ideas at this point? It refuses to connect to any networks. I'm out of options.
Edit: I don't know if this makes a difference, but when I do root explorer I can't actually find the nv_data.bin file. It doesn't have anything of the sort in the /efs folder.
sgtcanadian said:
I've tried reflashing the modem and I've actually paid $50 for the unlock code from Bell, the original carrier. I used the code to get the network unlock menu and inserted the code. I still get between 1-4 bars now with no network access on either network. It's not showing anything except Rogers still in network operator selection.
Any ideas at this point? It refuses to connect to any networks. I'm out of options.
Edit: I don't know if this makes a difference, but when I do root explorer I can't actually find the nv_data.bin file. It doesn't have anything of the sort in the /efs folder.
Click to expand...
Click to collapse
Please let me understand a few things ... when you first acquired the phone, was it working normally on Bell prior to the first unlock attempt or you never used it at all until you tried Koodo? Secondly, was the unlock code you got from Bell identical to the one you got from the online service?
I'm trying to establish if it is a case of hardware failure not reported by the previous user especially if you bought it pre-owned from the secondary market. If you are not sure of the previous usage history, it could be a faulty or disconnected antenna which may require professional service. On the other hand if you are sure it was working fine prior to the unlock attempt, try the following ...
1) From the dial pad, enter *#197328640#
2) [1] UMTS
3) [1] DEBUG SCREEN
4) [8] PHONE CONTROL
5) [6] NETWORK LOCK
6) [3] PERSO SHA256 OFF
7) Press Menu => Back button and go all the way back to Step 3) above
8) [6] COMMON
9) [6] NV REBUILD
10) [1] NV REBUILD
Reboot and restart and let's see if this does it.
I've got a similar symtom different scenario (sister in-laws phone). I was also only able to see Rogers network on a search. I've got Telus version. It was working fine until it was brought to the Philippines, got unlocked there and brought back to Canada.
I was only able to see Rogers network until I went into the Service Menu (similar to above) and found the option to change the band. I changed it to Automatic. After that I was able to see Telus network. When trying to connect/register it would take a long time and give me an error "Unable to connect, try again later". I still need to do more troubleshooting, but that might be something to look at.
Note: Phone has stock MOD ROM, rooted and unlocked.
I have bought Galaxy note 7 from UK, but when i tried my sim card I got a message says: Enter unlock sim code so I think the phone locked to O2 UK, Is there any possible way to hack or unlock the phone without getting back to O2 UK?
because the phone right now in UAE
I appreciate any help to solve this issue, I have no problem to pay to get unlocked. Even tried some websites with no luck
Assuming that it is a SM-N930F model you can install custom recovery / root / custom rom if you like, for example this one:
https://forum.xda-developers.com/note-7/development/rom-hydra-rom-v1-0-t3447611
I'm sure any carrier lock is gone after doing this.
But make sure before you start this procedure, to activate developer options, and in developer options menu activate usb debugging and OEM unlock.
Hello,
I recently purchased a used Sprint version of the Pixel 3a XL and after receiving it, I see that the bootloader is locked. My plan was to root this device and install a custom ROM to bring over to Verizon since all Verizon phone lock down the bootloader. Apparently I didn't do enough research as I assumed this bootloader would be unlocked.
After checking with Sprint this afternoon and confirming that there is no SIM lock, does anyone know if it is possible to unlock the bootloader? As mentioned, my goal is mostly to root the phone... then 'maybe' install a custom ROM.
Any help is greatly appreciated!
In dev options what does it say under oem unlocking? Is oem unlocking greyed out?
41rw4lk said:
In dev options what does it say under oem unlocking? Is oem unlocking greyed out?
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Click to collapse
Yes, unfortunately it is grayed out :-/
I would say that it is in fact sim locked. I have a TMO version and oem unlocking was greyed out for me. I had to hit up TMO and request a sim unlock to enable oem unlocking. You should persist and see if you can't get someone to sim unlock it. Might be worth popping the sim out and doing a factory reset, then boot it and see if oem unlocking is still greyed out, though it was for me. That was TMO though, but I doubt there is any difference as far as carrier locking is concerned. Does it say contact your carrier under oem unlocking? Another sign that it is sim locked.
41rw4lk said:
I would say that it is in fact sim locked. I have a TMO version and oem unlocking was greyed out for me. I had to hit up TMO and request a sim unlock to enable oem unlocking. You should persist and see if you can't get someone to sim unlock it. Might be worth popping the sim out and doing a factory reset, then boot it and see if oem unlocking is still greyed out, though it was for me. That was TMO though, but I doubt there is any difference as far as carrier locking is concerned. Does it say contact your carrier under oem unlocking? Another sign that it is sim locked.
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Click to collapse
Thanks for this... once I noticed that OEM locking was grayed out (and after doing some reading), I called up Sprint and provided them the IMEI number and they indicated that it should already be unlocked and I can take it to Verizon (I assume all this means the phone is paid off and it is carrier unlocked).
I purchased this device online and there was not any kind of SIM card shipped with it. Also, I have not yet tried activating it on Verizon as I wanted to see if I could unlock the bootloader first.
gil_happy said:
Thanks for this... once I noticed that OEM locking was grayed out (and after doing some reading), I called up Sprint and provided them the IMEI number and they indicated that it should already be unlocked and I can take it to Verizon (I assume all this means the phone is paid off and it is carrier unlocked).
I purchased this device online and there was not any kind of SIM card shipped with it. Also, I have not yet tried activating it on Verizon as I wanted to see if I could unlock the bootloader first.
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Curious what Sprint number you called? They keep giving me the run around about needing the old account owners information and pin/password.
pyroboarder said:
Curious what Sprint number you called? They keep giving me the run around about needing the old account owners information and pin/password.
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Click to collapse
I don't remember exactly which number I called, but I think during the automated prompts, I stated 'IMEI'. Once I was connected, I told them that I was looking to purchase a second hand phone and I needed to verify some info and they told me (not sure if it sounded like I knew what I was doing and made it sound like I was calling for a good reason, etc). I'm sure you've been here as well:
https://www.sprint.com/en/shop/bring-your-phone-to-sprint.html
Apologies for thread necromancy...
The short answer is yes, you can unlock the bootloader of a Sprint Pixel 3a. There are some caveats:
Only the original owner of the phone can ask Sprint to unlock the device.
You must have paid off the device, it can't be carrier subsidized.
You have to be running the stock ROM for Sprint.
I just went through this with two pixel 3a's I bought from the sprint store. I paid full price, but they came locked anyway. Won't make that mistake again, I'll buy the unlocked variants from google direct or best buy or whatever.
Sprint customer service was very friendly when asking to unlock them since I'm still a customer. All they needed was the IMEI numbers after I'd authenticated myself to the agent. If they ask for the MEID instead, give them the IMEI regardless. That's the difference between a 5 minute and 35 minute call and a transfer to "advanced tech support." From the stock rom phone app, dial *#06# will bring them up.
Once the phone is carrier unlocked, the option to unlock the bootloader will work as you expect.
HTH.
Hi, I think you are referring to carrier lock vs bootloader lock.
Correct, I am. However, you can't unlock the bootloader on a stock pixel 3a without first carrier unlocking it. The installed version of android won't let you. That was discussed much earlier in the thread.
I should also add that the 3A has an e-SIM. In the past on CDMA carriers, running the stock ROM was a requirement to reactivate the device on a new carrier. Haven't tried that on a newer device, but I wouldn't bring a phone running LineageOS to Verizon and expect it to properly activate.
Junkeon said:
I should also add that the 3A has an e-SIM. In the past on CDMA carriers, running the stock ROM was a requirement to reactivate the device on a new carrier. Haven't tried that on a newer device, but I wouldn't bring a phone running LineageOS to Verizon and expect it to properly activate.
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I tried reactivating my old 3A and lo, the lineageos 18.1 carrier sim activation tool gave me no joy after waiting hours for it to try. Reflashed to stock, and it activated within moments.
Hi,
Been a while since I last did this.
I have an EE issued pixel pro 6. I noticed that I can't switch off 5g (option isn't available to toggle).
I know it's because the ROM is customised to EE's way.
However, for some reason I have the option to unlock the bootloader under developmer menu.
Also, the phone is sim unlocked (tested with another operator SIM which worked).
If I unlock the bootloader and flash the factory image, will it bring back the menu option to toggle 5G? For all intents and purposes, the phone would be as if though I got it directly from Google?
Thanks
*Edit: nxt seems to know more.
According to previous threads, it's because of the SIM of the carrier blocking the network type. It has nothing to do with the ROM. Also you don't need to reflash. Take your SIM out and do factory reset. Pixel phones these days when you start it up for the first time and go through the wizard, it detects the SIM operator and downloads the carrier apps.
Another thing, you don't need to do any of this, just do *#*#INFO#*#* on the dialer and change it there.
Thank you for the reply.
I wonder what should happen if I put another SIM in, will it reprovision? Or what would happen with an esim using another provider.
I was previously using a pixel5 that I got from Google and using the same EE SIM but that allowed me to switch 5G on off from the menu so it seems weird that they've changed it now.
SOLVED: use this tool. it's amazing: https://forum.xda-developers.com/t/...ader-unlock-enabler-engineer-decrypt.4378651/
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after bricking the phone i had to use MSM tool linked on XDA. the problem is after the process ended my phone is not the same. it used to be LE2125.
now it's LE2120. and OEM unlock option is greyed out, so i cant unlock the bootloader. on the same option, it tells me to use network or contact the carrier, the first one doesnt work and dont know what the last one means, this phone was bought third-hand. is there any way i can solve this so i can install LineageOS?
glowyemmanuel said:
after bricking the phone i had to use MSM tool linked on XDA. the problem is after the process ended my phone is not the same. it used to be LE2125.
now it's LE2120. and OEM unlock option is greyed out, so i cant unlock the bootloader. on the same option, it tells me to use network or contact the carrier, the first one doesnt work and dont know what the last one means, this phone was bought third-hand. is there any way i can solve this so i can install LineageOS?
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Click to collapse
Hey bud, I'm almost sure you don't have a sim in it, insert a sim card for the phone to be able to check if it's blocked by your carrier, even though it's unlocked, I have the same phone( Chinese version) and everytime that's what I need to do after msm back to stock. Stay safe.
oscarmaldonado said:
Hey bud, I'm almost sure you don't have a sim in it, insert a sim card for the phone to be able to check if it's blocked by your carrier, even though it's unlocked, I have the same phone( Chinese version) and everytime that's what I need to do after msm back to stock. Stay safe.
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Click to collapse
you are right, there is no sim on it, but i found a solution regardless.
anyone with this problem can try this too!