Can my Fire TV Stick be saved? - Fire TV Q&A, Help & Troubleshooting

I bought a Fire TV stick back in December 2014 and I remember rooting it (I don't remember what method I used), but then I lost interest thanks to the chromecast... Now 3 1/2 years later I find a use for the Fire TV Stick (media player on my boat) so I pulled it out of storage and booted it up. I wanted to install Kodi but every menu option I selected has an error contacting Amazon, so I decided I should just update it (probably a BAD idea!). The update (5.2.6.3) seems to have installed fine just fine, but now I still can't get anything on any menus and I can no longer enable ADB or unknown sources. When I boot it up I don't see anything about TWRP or CWM, so I don't think the bootloader is modified. At this point I don't know how I can get any apps on it (the apps menu doesn't even load) or get into any debug mode, does anyone have any ideas where I could start? I also tried a factory reset but it didn't change anything.

Buy a new firestick bro they dont cost anything these days.

Related

[Q] Kindle Fire 2 Default Launcher Problem

Hello,
This is my 1st post, although I have been a follower of the great work many put into responding to requests to Rooting and problem resolution to "normal" users.
In December 2012 I successfully Rooted my Fire 2 and have used it for over a year without issue - recently I chose to change device and donate the unit to a relative. In doing so I decided to revert to stock. Thinking I could uninstall all my apps and reset to Factory Settings, I proceeded. What I found was that I had lost Root access and still had GoLauncher. I wanted to revert to the original Kindle Lanucher but struggled to remove GoLauncher - ultimately I mistakenly set the original Launcher as Default but this not does not function properly for some reason (I get a black screen and can only access the drop down menu functions)
The unit appears to start up correctly with the Kindle Fire logo but I`m now stuck.
I`m looking for help how to resolve this problem.
Many thanks to anyone who offers the benefit of their knowledge
If you can vet past the lock screen and then to a blank screen with a status bar then you can go into the settings> applications look for the kindle launcher and tell it to clear the defaults. If worst comes to worst you could try something more drastic assuming you left USB debugging on you could try renaming the original launcher but you would have to reroot, or you could reboot it I to fastboot and restore with stick images in kffa.
Sent from my Amazon Kindle Fire HD using Tapatalk
Hi, thanks. Unfortunately when I select Applications I get a black screen - i.e. I cannot access this function with the GoLauncher app remnants still present somewhere on the device.
I`m interested to understand more how to do the Fastboot and restore - can you talk me through the process please ?
More less if you left USB debugging on then just grab a copy of kindle fire first aid and when you run it it usually asks something like "put it in fastboot?" Or something along those lines when you choose restore, just tell it to and your device should boot into fastboot and restore, however if something goes wrong in the reflash it will need a fastboot cable to get it back I to fastboot mode.
Sent from my Amazon Kindle Fire HD using Tapatalk
Fantastic - all sorted. Many thanks

Kodi unresponsive

Ok, first off let me start by saying I'm a very new user. I purchased a new Amazon Fire Tv stick and tried installing Kodi. My first try I used AdbFire and was unsuccessful. I deleted and redownloaded AdbFire and was able to get installed. I then added SuperRepo and a few add ons with no issue. Even watched a movie that night. The following day I came home and couldn't get any folders to load movies. Kodi seemed sluggish and wouldn't download anything new. I read everything I could online and decided to reinstall Kodi 15.2 as I had accidentally installed 15.1 the first time. Could not get AdbFire to install. Would just constantly process. Was able to use an android app Apps2Fire and get it installed that way. Although that also took quite some time. Now Kodi doesn't load anything. It's very sluggish, won't fully add sources. If I get a source to download, such as SuperRepo, the add ons stay at 0% then cancel or move very slowly 1-3% then cancel. I've checked my internet which is fine. im not too familiar with how to share my debug log but will try after this post. Any help would be greatly appreciated
JEucce88 said:
Ok, first off let me start by saying I'm a very new user. I purchased a new Amazon Fire Tv stick and tried installing Kodi. My first try I used AdbFire and was unsuccessful. I deleted and redownloaded AdbFire and was able to get installed. I then added SuperRepo and a few add ons with no issue. Even watched a movie that night. The following day I came home and couldn't get any folders to load movies. Kodi seemed sluggish and wouldn't download anything new. I read everything I could online and decided to reinstall Kodi 15.2 as I had accidentally installed 15.1 the first time. Could not get AdbFire to install. Would just constantly process. Was able to use an android app Apps2Fire and get it installed that way. Although that also took quite some time. Now Kodi doesn't load anything. It's very sluggish, won't fully add sources. If I get a source to download, such as SuperRepo, the add ons stay at 0% then cancel or move very slowly 1-3% then cancel. I've checked my internet which is fine. im not too familiar with how to share my debug log but will try after this post. Any help would be greatly appreciated
Click to expand...
Click to collapse
I'd say there maybe something wrong.... Don't know what but ether something is wrong or your not doing something right? 1. I'd go to the kodi apk & clear cache & data 2. Then try using the following add ons & see if these work - Navi-X, Phoenix, UK Turk (seach on Google how to get them & install) see if that works for you? 3. If not id search on Google or Xda on how to reset your fire TV to factory settings (not sure but it might be in fire tv settings? Think I've seen it somewhere?) Then download Kodi again & send to your stick via App2Fire, then try step 2 again & see if all is ok now? Hope this helps & press that like button If it did.
The best advice after you get Kodi working again Is that you make a Kodi backup, save it somewhere safe (on a pc/phone/sd card/us stick or what ever) & if you have any problems again You can just reinstall Kodi & then reinstall your backup.
JEucce88 said:
Ok, first off let me start by saying I'm a very new user. I purchased a new Amazon Fire Tv stick and tried installing Kodi. My first try I used AdbFire and was unsuccessful. I deleted and redownloaded AdbFire and was able to get installed. I then added SuperRepo and a few add ons with no issue. Even watched a movie that night. The following day I came home and couldn't get any folders to load movies. Kodi seemed sluggish and wouldn't download anything new. I read everything I could online and decided to reinstall Kodi 15.2 as I had accidentally installed 15.1 the first time. Could not get AdbFire to install. Would just constantly process. Was able to use an android app Apps2Fire and get it installed that way. Although that also took quite some time. Now Kodi doesn't load anything. It's very sluggish, won't fully add sources. If I get a source to download, such as SuperRepo, the add ons stay at 0% then cancel or move very slowly 1-3% then cancel. I've checked my internet which is fine. im not too familiar with how to share my debug log but will try after this post. Any help would be greatly appreciated
Click to expand...
Click to collapse
Whats your internet speeds ? I always recommend at least 10Mbps if wanting to steam HD , but I seen people do it with less. I had issues like this with fire stick before, thats why I rather use a fire tv. Best advice is to delete and start again. Also make sure you clear cache , I use tvaddon maintenance tools for that. I notice you jump around from source to source , it can hang up especially if you streaming something large in background. Also sometime need a reboot, unplug or hold the two buttons. Also , when changing version of software, be-careful not to install on top old software, Same as restoring from a back up. If you have data in there already, do a fresh start, then restore from you back up. Hope you fix your issues, and good luck, Keep us posted on how you make out .

Boot Loop on FTV 4k stick

Until yesterday I had a functional FTV stick, now paperweight.
I installed an application for watching TV. The application installed ok but, when launched, told me it needs the Google Play services.
So I went and installed the Google Play services, which also installed ok.
I relaunched the application, which this time just froze, and I could not back out of it. So I rebooted the FTV, with the result that now it starts booting, gets to the white Amazon logo with music and from there it boots again, and again in an infinite loop.
I tried powering it from an external supply - no change. I tried the Right button/Back button remote combination - no change. I did NOT unlock the bootloader (did not expect such a problem and was not aware that it is doable); I do not have ADB enabled.
I read that there is a way to unbrick using a USB keyboard combination but I only have one micro-USB port on the stick which is used for power supply, so I don't see how I can connect a keyboard.
Any suggestions how to proceed from here will be most welcome. Thanks in advance.
Hi there,
Same happened to me. I received a brand new 4k Stick.. it worked like a charm for 20 min, I installed a few thing, and then when I rebooted it started the loop with the amazon logo. youtube.com/watch?v=zK5a-2MILOU
I dont know what to do; my FireStick is not rooted so I cant fastboot or adb it; I cant enter anywhere!
I dont have any OTG to connect a keyboard, neither a keyboard. I have been traying to solve with a thousand of ways which i read on this forum, but nothing fixed it.
I have 2 options, and i dont know if they will work:
1.- Buy o make a fastboot cable. I dont know if it works for Firestick, and I dont know what to do if it works! Should I install a new rom? Which one?!
2.- Buy a OTG and a keyboard to try to enter to the recovery mode. But if I actually enter in there, would I be able to fix it?
What do you guys think?
Thanks!!
ddoouubbllee said:
Hi there,
Same happened to me. I received a brand new 4k Stick.. it worked like a charm for 20 min, I installed a few thing, and then when I rebooted it started the loop with the amazon logo. youtube.com/watch?v=zK5a-2MILOU
I dont know what to do; my FireStick is not rooted so I cant fastboot or adb it; I cant enter anywhere!
I dont have any OTG to connect a keyboard, neither a keyboard. I have been traying to solve with a thousand of ways which i read on this forum, but nothing fixed it.
I have 2 options, and i dont know if they will work:
1.- Buy o make a fastboot cable. I dont know if it works for Firestick, and I dont know what to do if it works! Should I install a new rom? Which one?!
2.- Buy a OTG and a keyboard to try to enter to the recovery mode. But if I actually enter in there, would I be able to fix it?
What do you guys think?
Thanks!!
Click to expand...
Click to collapse
I contacted Amazon customer support (via online chat) and told them the story. In spite of me not being able to offer any proof of purchase (all went to the bin as the FTV worked so well - until it didn't anymore) they offered me the choice between a 40% discount on a new unit, or a free replacement they could only ship to an US address. As I live in Europe I don't have such an address BUT - I found a company that will receive a shipment on my behalf at an US address and will forward it to my European address for the shipping cost plus a small fee. So I chose this option and I just got an email that the replacement was shipped to the US address.
So, bottom line, I will end up with a new unit (which first thing I will open up all the possible ways - unlock bootloader, enable ADB etc.) and, if ever I will succeed to salvage the old one, I will have a spare for free
Anyway, kudos to Amazon for a great customer support experience.
avidav said:
I contacted Amazon customer support (via online chat) and told them the story. In spite of me not being able to offer any proof of purchase (all went to the bin as the FTV worked so well - until it didn't anymore) they offered me the choice between a 40% discount on a new unit, or a free replacement they could only ship to an US address. As I live in Europe I don't have such an address BUT - I found a company that will receive a shipment on my behalf at an US address and will forward it to my European address for the shipping cost plus a small fee. So I chose this option and I just got an email that the replacement was shipped to the US address.
So, bottom line, I will end up with a new unit (which first thing I will open up all the possible ways - unlock bootloader, enable ADB etc.) and, if ever I will succeed to salvage the old one, I will have a spare for free
Anyway, kudos to Amazon for a great customer support experience.
Click to expand...
Click to collapse
Lucky you; i live in Chile and they dont want to send me anything. I need to fix the unit I have..
If anybody can help me ill be very gratefull!
Same with me, and i have fix as below video, please find fix description, i hope also you will fix it.
https://youtu.be/R7EA_VLDxZ4
erolmutlu said:
Same with me, and i have fix as below video, please find fix description, i hope also you will fix it.
https://youtu.be/R7EA_VLDxZ4
Click to expand...
Click to collapse
Does not work. ADB does not find any device attached.
Does anyone have any news on how to solve the problem? please help
avidav said:
Does not work. ADB does not find any device attached.
Click to expand...
Click to collapse
hi! I have tried to adb link my fire stick when I got the stick from amazon,but failed.Tried thousands times,then I found something that may help:
Unplug the usb port from the amazon charger,plug it directly into the usb hole on PC.
Open the adb window on PC,may be at this time the adb can find the device.
Maybe you could use the adb on PC connect another android phone at first,if it succeed so you will know the adb software on PC is all right.
I found there is something wrong with the last version of the adb software:"the port missing.....".You may try an old version of adb.
Good Luck!
I've tried USB Keyboard <ALT> + <Print> + <i> , also + <Shift> and + <Ctrl>, several combinations / orders.
Seems not to work anymore - keeps looping
After Looping about half a day 4K came up once.
You have to do a factory reset then, otherwise another half day on next boot up.
Network was USB-Hub - USB-Ethernet, don't know if important.
I have to admin that patient i the best way to solve that problem.
It helped me also. I wait for about 24h and it boot up to system and now i'm restored it to default and all works fine
abdel85 said:
I have to admin that patient i the best way to solve that problem.
It helped me also. I wait for about 24h and it boot up to system and now i'm restored it to default and all works fine
Click to expand...
Click to collapse
Did you keep your TV POWER ON during the bootloop process?
Fell into it and fixed it twice
Hey guys , I had this problem twice already because of trying to install google services on it and i was searching for hours and hours and i came to this thread and i had no choice but try the solution offered by @iwl in the first time ,because i had never authorised any computer to connect to this stick before, i didnt even knew about it, so i left the FireStick 4K connected to TV and its adapter normally and let it loop as much as it wanted, i actually went to bed and on the next day it was back on, i did a mistake a didnt reset it immediately so later on i had another half a day of bootlooping and when it was up again after a few hours i reset it and of course all apps were lost , not a big deal as long as my FS is back to life.
Now is the nice part that made any bootloop later on a piece of cake, i went immediately and connected the stick to to Minimal ADB via WIFI so i could authorise the computer to connect to it( it is a one time thing, there are some videos about how to do that from which i also learnt the method).
The second time i was prepared so i took the risk and wanted to install Play services in order to get some other app work and not for the sake of google, so i fell into the loop, disconnected the Stick from TV and connected it with the USB cable only to my computer which i authorised before on this specific stick, ran Minimal ADB and fastboot and ran the following commands in the shell (use commands between the " ")
"adb kill-server"
"adb start-server"
to make sure that i am connected to the stick "adb devices"
-you will get list of connected devices
Then unistall the nasty app , in my case it was google so it used these commands
"adb uninstall com.google.android.gms"
in case you have a problem with another app , you could check the app's name with the following command "adb shell pm list packages -f"
find it's and use it the abovementioned uninstall command.
Then in the end , disconnect the device properly with "adb disconnect" and then "adb kill-server"
Voila , back on , all apps were there and only the nasty app was gone
I hope i could be helpful to someone
Mine over 24 hrs still in bootloop. I hope you're telling the truth.
Thank you, I fixed my bootloop with this method.
For me the TV USB 1A didn't work (1st day) and the PC USB also didn't work (2nd day) , only when I plugged it to an USB (2A? 2.5A?) direct to a power outlet that it got able to boot after 8 hours.
Use the included USB Power Adapter and Cable. Especially many other USB Cables are weak and can't transport 1 Amp.
PC USB 2.0 provides only 0,5 Amps, 3.0 0,7 (or 0,8?) Amps but not 1.
Tried to repair it, but nothing helps. Anybody could check, which app could cause bootloop?
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Problem solved!
What worked for me?
adb shell pm list packages -f
Then copy output to notepad and uninstall all listed apps. Every single one. After this fire tv restarted few times and i have it working again.
Took some time do do it, but it is working now.
I have waited for 5 days without success, but this worked.
Firestick 4k Boot loop issue solved using Y-OTG cable
Hello, I had the same problem. I did not have my fire stick 4k connected to my laptop adb before I installed Google play so I could not uninstall play store and play services using adb. I came across this link and followed exactly what mentioned, It let me boot in to safe mode then I uninstalled play store and play services then did a normal boot. It works well now. (This url is non-English so allow google translate to English)
I got y-otg cable from Amazon, I Kept holding ctrl+alt+menu+printscreen keys while another person assisted to plug in the fire stick power adapter. I kept hitting the "i" key. It started the regular white screen with orange amazon logo after few moments darkscreen+safemode in left bottom appeared then I got my screen. clicked "your applications" and uninstalled both culprits then power off and power on.
(Both blue tooth and usb key board supports to invoke the safe mode)
(add https www to the url)
android-hilfe.de/forum/amazon-fire-tv-stick.2146/google-apps-bootloop-praevention-und-infos-fuer-den-ernstfall-fire-tv-4k.918292.html
How to unbrick or factory reset...
avidav said:
Until yesterday I had a functional FTV stick, now paperweight.
I installed an application for watching TV. The application installed ok but, when launched, told me it needs the Google Play services.
So I went and installed the Google Play services, which also installed ok.
I relaunched the application, which this time just froze, and I could not back out of it. So I rebooted the FTV, with the result that now it starts booting, gets to the white Amazon logo with music and from there it boots again, and again in an infinite loop.
I tried powering it from an external supply - no change. I tried the Right button/Back button remote combination - no change. I did NOT unlock the bootloader (did not expect such a problem and was not aware that it is doable); I do not have ADB enabled.
I read that there is a way to unbrick using a USB keyboard combination but I only have one micro-USB port on the stick which is used for power supply, so I don't see how I can connect a keyboard.
Any suggestions how to proceed from here will be most welcome. Thanks in advance.
Click to expand...
Click to collapse
....
To unbrick or factory reset it, you will need an OTG cable with charger and USB conector to connect an logitech keyboard or another multimedia keyboard.
Then with the fire tv turning on ( in loop status ), push at the same time ( ctrl+alt+del ) and when it restart push ( FN key+ Option key -square with lines ) over and over again, until it enter in SAFE MODE. Then, go to my fire tv and push factory reset. ... Good luck. ( if you request the video i going to upload soon in youtube).

nvidia shield frustration

Hi,
I'm wanting to try Lineage OS on this device, to see if I can get the default (or change) media player to play LATM AAC.
Anyway's, I've flashed a few phones in my time, so easy I thought.
However, I 'cannot' get this thing into TWRP.
I've enabled USB debugging, and can reboot the device into 'bootloader'....
It's unlocked and when I issue the 'fastboot flash recovery twrp-........img it appears to go ok.
But I cannot get the device into the GUI for twrp.
The best I've been able to do, is to get the device into some other sort of recovery mode.
It doesn't go straight into it, instead goes into the droid robot, flat on his back, tummy open and underneath 'no command'.
By fluke, I can press every key on the controller and eventually I enter a 'text based', which has options for adb and usb uploading etc, but any attempts to install from this fail.
Someone 'please' put me out of my misery and tell me where I'm going wrong.
This overpriced junk is doing my suede in now.
Thanks
Neil
Not any help but just because you can't make it do something it is not intended to do doesn't make it "over priced junk"
Huawei P30 Pro (VOG-L29) using Tapatalk
Yea, perhaps my statement is a 'little' rash, but its annoying how a premium product cannot play AAC_LATM using the native media player, when cheaper Xiaomi units can.
And yes, I've contacted Nvidia about this and they think I should contact Freeview UK and ask them to change their encoding profiles.
If you're wondering, 'native' decoding is required for google live channels to be able to play 'said' streams
i have not used twrp on the shield in years, but instead of flashing twrp, have you tried just booting to it?
fastboot boot recovery twrp-xxxx.img
also, my shield tv was always a little finicky on which usb port i used on my computer, so try different ones. original cable is only one that works for me as well.
skiv71 said:
Hi,
I'm wanting to try Lineage OS on this device, to see if I can get the default (or change) media player to play LATM AAC.
Anyway's, I've flashed a few phones in my time, so easy I thought.
However, I 'cannot' get this thing into TWRP.
I've enabled USB debugging, and can reboot the device into 'bootloader'....
It's unlocked and when I issue the 'fastboot flash recovery twrp-........img it appears to go ok.
But I cannot get the device into the GUI for twrp.
The best I've been able to do, is to get the device into some other sort of recovery mode.
It doesn't go straight into it, instead goes into the droid robot, flat on his back, tummy open and underneath 'no command'.
By fluke, I can press every key on the controller and eventually I enter a 'text based', which has options for adb and usb uploading etc, but any attempts to install from this fail.
Someone 'please' put me out of my misery and tell me where I'm going wrong.
This overpriced junk is doing my suede in now.
Thanks
Neil
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Click to collapse
Better to fastboot twrp not flash it on the shield, also twrp will not show up on a 4k tv this is a limitation of twrp on the shield. I personally stopped using twrp after software version 6 of the shield, just too many headaches and I just use adb

Amazon Fire TV Stick 4K (E9L29Y) TWRP Unlock Issues/Help

Hey everyone!
I ordered an Amazon Fire TV Stick 4K (E9L29Y) the other day to replace my older Fire device as it's been showing its age; however, when it was delivered that morning and I woke up and checked for the package, it wasn't there. I immediately ran to Amazon support to explain the situation and they ended up refunding me. Before this, I asked one of my roommates if they took the package inside by chance and they said they didn't, but I later confronted them again and they put it on the table. Crazy, right? So it didn't cross my mind that this device would now become unusable since it was refunded and I've learned that it's been marked as "lost/stolen" by Amazon and cannot be setup. I realized this when I connected it to my TV and can't get past the initial update screen.
So, now I'm learning that it can be rooted and bypassed with TWRP using this guide here which I follow.
I install FireISO onto a USB and get Kamakiri copied over and I run the .sh script and get it to the point where it's waiting for me to connect the stick with the pin shorted (I used aluminum foil). I've tried this multiple times even readjusting where I short the pin. Every time I think I'm doing it correctly, I get this error:
serial protocol mismatch expected 0000 got 2001
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Click to collapse
Is there anything I should be doing differently or am I out of luck?
itsmidnightyo said:
Hey everyone!
I ordered an Amazon Fire TV Stick 4K (E9L29Y) the other day to replace my older Fire device as it's been showing its age; however, when it was delivered that morning and I woke up and checked for the package, it wasn't there. I immediately ran to Amazon support to explain the situation and they ended up refunding me. Before this, I asked one of my roommates if they took the package inside by chance and they said they didn't, but I later confronted them again and they put it on the table. Crazy, right? So it didn't cross my mind that this device would now become unusable since it was refunded and I've learned that it's been marked as "lost/stolen" by Amazon and cannot be setup. I realized this when I connected it to my TV and can't get past the initial update screen.
So, now I'm learning that it can be rooted and bypassed with TWRP using this guide here which I follow.
I install FireISO onto a USB and get Kamakiri copied over and I run the .sh script and get it to the point where it's waiting for me to connect the stick with the pin shorted (I used aluminum foil). I've tried this multiple times even readjusting where I short the pin. Every time I think I'm doing it correctly, I get this error:
Is there anything I should be doing differently or am I out of luck?
Click to expand...
Click to collapse
Is 4K unused?
If so, you can take it out of the box, connect it to your PC immediately, and install TWRP with "FIREISO" and "kamakiri". (Short not required in most cases)
If you have connected to the TV and connected to the Internet before installing TWRP, it may have been updated and you may not be able to install TWRP.
As long as you can install TWRP, even if it is blacklisted, you can use it by deleting /system/priv-app/com.amazon.tv.oobe in TWRP.
cityhunter_1919_xyz said:
Is 4K unused?
If so, you can take it out of the box, connect it to your PC immediately, and install TWRP with "FIREISO" and "kamakiri". (Short not required in most cases)
If you have connected to the TV and connected to the Internet before installing TWRP, it may have been updated and you may not be able to install TWRP.
As long as you can install TWRP, even if it is blacklisted, you can use it by deleting /system/priv-app/com.amazon.tv.oobe in TWRP.
Click to expand...
Click to collapse
I connected it to the TV and I assume it updated already hence the error. When it was bought, I had it set to already connect to the internet and link to my Amazon account.

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