Netflix issues after root? - Razer Phone Questions & Answers

Hi all, I recently rooted my phone and for some reason Netflix won't launch at all. It just hangs on the Netflix logo. If I reninstall the app on first launch the app will force close and then after re-lauch it will once again hang on the Netflix logo. I've cleared the cache and deleted any folders relating to netflix. I'm not sure what to try next or if anyone has any advice on how to fix this that would be amazing. thank you!
Edit: I've found a solution to this problem! Follow this guide here:
https://forum.xda-developers.com/ap...le-netflix-t3708126/post74586497#post74586497
After downloading and installing the old April 2017 Netflix app simply lauch
The app and sign in. After you have signed in update the app on Google play
And you should be good to go! Hope this helps anyone else with the same
Issue ?

Netflix doesn't work on rooted deviced it checks if your device is rooted and if so won't work.

Roxas598 said:
Netflix doesn't work on rooted deviced it checks if your device is rooted and if so won't work.
Click to expand...
Click to collapse
I've had Netflix work on every previous rooted phone i have had, is this just a Razer phone issue? Even hiding the root from Netflix in Magisk doesn't seem to do anything.

camy25695 said:
I've had Netflix work on every previous rooted phone i have had, is this just a Razer phone issue? Even hiding the root from Netflix in Magisk doesn't seem to do anything.
Click to expand...
Click to collapse
The bootloader needs to be locked. I would not advise trying it unless the phone is 100% stock as there have been issues mentioned in the past.

camy25695 said:
I've had Netflix work on every previous rooted phone i have had, is this just a Razer phone issue? Even hiding the root from Netflix in Magisk doesn't seem to do anything.
Click to expand...
Click to collapse
It's either root or bootloader it checks but it's only something they started doing months ago. pokemon go does it too.

Roxas598 said:
It's either root or bootloader it checks but it's only something they started doing months ago. pokemon go does it too.
Click to expand...
Click to collapse
Damn, that's discouraging. No wonder why I've been holding off rooting this device. I'm not use to a/b root anyway. Before my razer, I had an s5 for many years so I know a lot of things have changed since then.

Related

AFTV 1st Gen - Rooted - Trouble w/ Netflix

Hi All
I have a rooted AFTV1 and un-rooted AFTV2. I have no problem w/ Netflix w/ the AFTV2 but for the last few days, Netflix complains that it cannot reach it servers on rooted AFTV1.
The SW on this is quite old 51.1.4.0_514006420 http://www.aftvnews.com/roms/
Probably the Netflix App has changed quite a bit. If you think my old SW is the problem, can some of you gurus guide me what would be the quickest way to move to the latest SW, hope I don't have to do update to every release.
Thanks in advance.
Ditto. Tried rolling back many versions of the app. Nothing seems to work. Unroot the only option? Anyone found a cloak to work?
Legolas2 said:
Hi All
I have a rooted AFTV1 and un-rooted AFTV2. I have no problem w/ Netflix w/ the AFTV2 but for the last few days, Netflix complains that it cannot reach it servers on rooted AFTV1.
The SW on this is quite old 51.1.4.0_514006420 http://www.aftvnews.com/roms/
Probably the Netflix App has changed quite a bit. If you think my old SW is the problem, can some of you gurus guide me what would be the quickest way to move to the latest SW, hope I don't have to do update to every release.
Thanks in advance.
Click to expand...
Click to collapse
Kerrnel said:
Ditto. Tried rolling back many versions of the app. Nothing seems to work. Unroot the only option? Anyone found a cloak to work?
Click to expand...
Click to collapse
The link below is where to get started updating a Rooted FiresOS 3 FTV1 to FireOS 5.
It's easy. But just make sure you verify you have every requirement checked off before. As long as TWRP is installed correctly then you shouldn't have any problems at all. Since a good install of TWRP will always let you wipe/flash your FTV1.
http://www.aftvnews.com/how-to-install-twrp-custom-recovery-on-a-rooted-fire-tv-1/
I was planning to write a walk-thru of my experience updating my FTV1's. But I ran into a minor SuperSU bug. So have postpone writing the walk-thru until it gets solved. But might write one once I update my 2nd of 4 FTV1's. Been mostly re-flashing the 1st one to try some stuff.
I'm hoping you get around to writing up this walk-thru. That would be super helpful!!!
mailpopper said:
I'm hoping you get around to writing up this walk-thru. That would be super helpful!!!
Click to expand...
Click to collapse
Will try to get it done this weekend. Plan to mod my second AFTV1 from FireOS3 to FireOS5. With lessons learned from modding & re-modding my first one multiple times.
I updated to the latest prerooted rom by rbox (jan 8 2018) on fire tv 1 and now can't find Netflix.
Once I got to latest rom I realized my netflix was way old (from like 51.1.1.0) and figured this was probably the issue, so under settings all apps, cleared it's cache and data, then uninstalled. Now when I search for netflix it doesn't find anything. Tried resyncing my purchased stuff under my account and still don't see it. Should I try and reflash the prerooted rom again now that I've removed my old netflix apk?
CardinalChaos said:
I updated to the latest prerooted rom by rbox (jan 8 2018) on fire tv 1 and now can't find Netflix.
Once I got to latest rom I realized my netflix was way old (from like 51.1.1.0) and figured this was probably the issue, so under settings all apps, cleared it's cache and data, then uninstalled. Now when I search for netflix it doesn't find anything. Tried resyncing my purchased stuff under my account and still don't see it. Should I try and reflash the prerooted rom again now that I've removed my old netflix apk?
Click to expand...
Click to collapse
I just installed Netflix on my rooted Fire TV 1 with the latest OS and Netflix works fine.
EDIT: Here's a link to my Netflix APK: https://1drv.ms/u/s!AjlFvM-kUCwh_VrvNbHA-1xdlIx0
Sizzlechest said:
I just installed Netflix on my rooted Fire TV 1 with the latest OS and Netflix works fine.
EDIT: Here's a link to my Netflix APK: https://1drv.ms/u/s!AjlFvM-kUCwh_VrvNbHA-1xdlIx0
Click to expand...
Click to collapse
Hey thanks that did the trick~! You are a golden god sizzlechest, with raw talent :good::good:

Netflix always exits randomly since I upgraded to the latest version!

Hi,
I have several fire TVs, one of them is rooted. since upgraded to the latest version, when I play netflix, after a while , netflix always exit randomly.
why?
any hint?
I'm having the same issue since I downloaded the latest version and it's not just Netflix. I'm having issues with tubi.tv doing the same thing. Also Netflix has problems loading or playing a title. It's especially frustrating and irritating when you watching a show and it starts buffering. It goes to 25%, stops and I have to back out then go back in. It happens quite frequently since I downloaded the new version.
blackantt said:
any hint?
Click to expand...
Click to collapse
Melina69 said:
I'm having the same issue since I downloaded the latest version and it's not just Netflix.
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Click to collapse
Guys, please specify device, root, FW, etc.. Of you don't include specifics then it becomes a guessing game.
Netflix can be fanikie. When it acts up on me. On my latest FW PreRooted FTV1. I just go to the apps setting. Then do an App Stop & clean the cache. I leave Data alone. Since I prefer to not have to input the log in info. I also have the Apps auto update turned off. So I control when it updates. I only update if none of my other tricks work. As a last resort.
I didn't realize there was more than one kind of Amazon Fire TV. I have no idea what the specifics are. Netflix has never done this before until I downloaded the latest version. I don't believe the automatic updates is on since I never had to update it before. I don't know how to stop and clear cache. Never had to do that either. Maybe my version is different than yours. But I went to settings to see if I could figure it out.
Melina69 said:
I didn't realize there was more than one kind of Amazon Fire TV. I have no idea what the specifics are. Netflix has never done this before until I downloaded the latest version. I don't believe the automatic updates is on since I never had to update it before. I don't know how to stop and clear cache. Never had to do that either. Maybe my version is different than yours. But I went to settings to see if I could figure it out.
Click to expand...
Click to collapse
Now that there are TV's there are 5 type of FireTV devices.
https://www.amazon.com/gp/help/customer/display.html?nodeId=201640900
You can clean the cache from the App Settings. In the Apps Management menu.
blackantt said:
Hi,
I have several fire TVs, one of them is rooted. since upgraded to the latest version, when I play netflix, after a while , netflix always exit randomly.
why?
Click to expand...
Click to collapse
Is it the rooted FireTV that exists randomly? My rooted AFTV1 box refuses to load now. I've uninstalled the app several times, prior to that cleared cache and data and nothing. It asks for my login info, accepts it, and then ultimately kicks me out with zero error messages.
If I saw the last update correctly, it was updated mid-June and I used Netflix last week. I thought I was the only one this was happening to, but it appears to be happening to others. I wonder if it's a root issue?
null0pointer said:
Is it the rooted FireTV that exists randomly? My rooted AFTV1 box refuses to load now. I've uninstalled the app several times, prior to that cleared cache and data and nothing. It asks for my login info, accepts it, and then ultimately kicks me out with zero error messages.
If I saw the last update correctly, it was updated mid-June and I used Netflix last week. I thought I was the only one this was happening to, but it appears to be happening to others. I wonder if it's a root issue?
Click to expand...
Click to collapse
If you are on FireOS 3 then yeah. Netflix probably made their latest Neflix app incompatible with old Android versions.
Y314K said:
If you are on FireOS 3 then yeah. Netflix probably made their latest Neflix app incompatible with old Android versions.
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Click to collapse
I'm on the newest pre-rooted Fire OS available and the newest version of Netflix. It worked last week, so I'm not sure what is happening this week to cause the outage.
I'm likely to rollback root to stock OS anyway as several OTT TV providers do not work like Vue. They refuse to run when they detect root.
null0pointer said:
I'm on the newest pre-rooted Fire OS available and the newest version of Netflix. It worked last week, so I'm not sure what is happening this week to cause the outage.
I'm likely to rollback root to stock OS anyway as several OTT TV providers do not work like Vue. They refuse to run when they detect root.
Click to expand...
Click to collapse
If you're bootloader is unlocked. You might want to wait in case we can get Magisk HideRoot working. Near future project. Don't try it now. But heads up.
For now just turn off apps auto update & install a prior version of Netflix.
Y314K said:
Guys, please specify device, root, FW, etc.. Of you don't include specifics then it becomes a guessing game.
Netflix can be fanikie. When it acts up on me. On my latest FW PreRooted FTV1. I just go to the apps setting. Then do an App Stop & clean the cache. I leave Data alone. Since I prefer to not have to input the log in info. I also have the Apps auto update turned off. So I control when it updates. I only update if none of my other tricks work. As a last resort.
Click to expand...
Click to collapse
for my pre-root and regular fire TV I, when I upgraded to 5.2.4.1 . they all have this trouble (exit randomly in Netflix). hope someone can debug it.

LineageOS and Barclays apps

Hi. It looks like all barclays apps are not working on LineageOS any more. They find the phone rooted all of a sudden. Does anyone know of a solution??
Mine started playing up with the update on the 29th. But not sure if this is a Lineage only issue. Many users in the play store comments, saying the same thing. Can't get any further than the initial splash screen. No error codes or anything.
My girlfriend has her Oneplus One with LineageOS and since the last Barclays app update last week version 1.48, the app get always stuck during the loading screen. It was working perfectly fine. Updated LineageOS to latest version but no change, cleared Barclays app cache and data, still no luck. Cleared cache partition, no change.
The phone is not rooted, so Barclays app simply became incompatible with LineageOS since the last update on their app.
Yup same problem, I spoke with Barclays on the phone and on twitter....got nowhere.
my GF is trying support with Barclays over facebook, was told to call the support line after a while troubleshooting
Make sure she mentions the Play Store comments, to show this is not an isolated thing.
she called support and they mentioned they know already about this problem and are working to resolve it
Same issue here. Thought It was a ROM issue, thanks for clarifying.
Pommy192 said:
Same issue here. Thought It was a ROM issue, thanks for clarifying.
Click to expand...
Click to collapse
Not necessarily, several other phones with their original firmware are having the same issue.
Just to ad I found this thread for the same reason
Latest LineageOS , LG G4, Launch barclays it asks for call permissions - Granted, it then hangs on Barclays Logo
I know it doesnt work with root access and always moans i dont have AV installed when I do (maybe its looking for kaspersky that they promote)
I'm on the latest LineageOS update, LG G4. Even did a full factory reset with no luck.
I think this will not change, barclays has not updated their app in a while since this problem started and I reported a few times it to them, perhaps I'm the only one doing it
I've tried a couple of times, but they dont seem all that bothered. They are not even bothering to address the comments on the play store.
Gigabit88 said:
I've tried a couple of times, but they dont seem all that bothered. They are not even bothering to address the comments on the play store.
Click to expand...
Click to collapse
I've found it much easier just to use the Barclay's Mobile Banking site via a browser, they're not interested in fixing the app for rooted users.
It's secure and requires you set up a secret word, which during login, will ask you for a couple of letters from in a random order, over and above your passcode and form account details.
https://bank.barclays.co.uk/olb/auth/MobiLoginLink.action
mines not even rooted though? I lost root with the image, it normally moans about root but this is different I stuck on another image and it worked fine grrr
---------- Post added at 11:11 AM ---------- Previous post was at 11:01 AM ----------
This may fix it - let me know
https://www.reddit.com/r/LineageOS/comments/6vi5bp/heres_how_i_got_the_barclays_app_to_work_on_my/
So the new update to the Barclays app now thinks my LineageOS is rooted, when its not.
Gigabit88 said:
So the new update to the Barclays app now thinks my LineageOS is rooted, when its not.
Click to expand...
Click to collapse
same here. was working fine (on oneplus one lineage os 14.1), then barclays update the app to 1.48 and it started hanging at the splash screen. barclays app has been updated again to 1.52, but now thinks my phone is rooted.
Yup, Barclays have blocked LineageOS users on purpose. Why? Because they hate root access and in May an update to LineageOS could successfully hide root from any application (barclays included) as it changes the permissions on the su binary.
More details about that here:
https://lineageos.org/Changelog-9/
Thus, what did Barclays do? Well because they cannot check if device is rooted or not reliably with LineageOS, they decided to block the OS all together so now it simply checks if the device is running LineageOS.
It sucks, but it's the way it is. I've simply removed the Barclays app from my phone - A choice between Barclays app on Stock Rom running old android version and LineageOS with latest security updates? Well LineageOS wins.
The new barclay's update says "We're working to fix the problem with our app detecting some Android devices as rooted". They might change something for someone, can anyone confirm that this update fixes something? I would not be able to test it until tonight when arrive home, since it is my gf phone the one with lineage.
Cheers!
Nope, still detecting as rooted.
Nexus 6 - Lineage 02/02/2018

Is it possible to restore Netflix after flashing?

It's been already 3-4 days where I'm flashing, bricking and restoring my phone, all this for a crappy gcam... But anyway, after first flash I see that OTA updates are ****ed up, but that's ok, Netflix still works just fine. Fast forwarding to today, I flash again stock ROM after being stuck without touchscreen on TWRP, but this time weirdly enough OTA updates work just fine, in fact now I'm have March update, but Netflix just doesn't install itself. So I check on the play store and I don't find it, I check on internet and I see that it doesn't work on rooted phones... Guess what, mine isn't rooted at all. But still has it's bootloader unlocked.
Do you have Google Play Protect ON in Settings -> Security & location?
Sent from my Redmi 4X using Tapatalk
locovibe said:
Do you have Google Play Protect ON in Settings -> Security & location?
Sent from my Redmi 4X using Tapatalk
Click to expand...
Click to collapse
Yes, I have
Pupo_28 said:
It's been already 3-4 days where I'm flashing, bricking and restoring my phone, all this for a crappy gcam... But anyway, after first flash I see that OTA updates are ****ed up, but that's ok, Netflix still works just fine. Fast forwarding to today, I flash again stock ROM after being stuck without touchscreen on TWRP, but this time weirdly enough OTA updates work just fine, in fact now I'm have March update, but Netflix just doesn't install itself. So I check on the play store and I don't find it, I check on internet and I see that it doesn't work on rooted phones... Guess what, mine isn't rooted at all. But still has it's bootloader unlocked.
Click to expand...
Click to collapse
install netflix from apkmirror, Wipe data and cache from playstore and reboot. It could be the bootloader unlocked, in that case youll have to root it with magisk to get the safetnet working.
Pupo_28 said:
It's been already 3-4 days where I'm flashing, bricking and restoring my phone, all this for a crappy gcam... But anyway, after first flash I see that OTA updates are ****ed up, but that's ok, Netflix still works just fine. Fast forwarding to today, I flash again stock ROM after being stuck without touchscreen on TWRP, but this time weirdly enough OTA updates work just fine, in fact now I'm have March update, but Netflix just doesn't install itself. So I check on the play store and I don't find it, I check on internet and I see that it doesn't work on rooted phones... Guess what, mine isn't rooted at all. But still has it's bootloader unlocked.
Click to expand...
Click to collapse
Root and titanium backup... Alternatively download it from here and install it manually.
Voodoojonny said:
Root and titanium backup... Alternatively download it from here and install it manually.
Click to expand...
Click to collapse
Thank you so much for your help!

Netflix is gone.

Suddenly Netflix app is gone in my Moto G5S, android 8.1. I searched trhough the internet and here and i didn't found any clue. Netlix isn't listed in play store in my device. Is anyone else going through this problem? It seems a problem between motorola and netflix.
Thx.
SafetyNet is failing.
JarlPenguin said:
SafetyNet is failing.
Click to expand...
Click to collapse
But my device is not rooted or unlocked.
Pavamarea said:
But my device is not rooted or unlocked.
Click to expand...
Click to collapse
Did you try sideloading Netflix onto your device?
JarlPenguin said:
Did you try sideloading Netflix onto your device?
Click to expand...
Click to collapse
I tryed install via apk downloaded and didn't worked. I will try to sideloading, thx.
Edit. I sideloaded the apk downloaded in Netflix site. The app opens and imediately pop up a msg saying "This device is not compatible". This is very weird, a few weeks ago it was working. The last time that i updated this Moto G5S was in february.
Pavamarea said:
I tryed install via apk downloaded and didn't worked. I will try to sideloading, thx.
Edit. I sideloaded the apk downloaded in Netflix site. The app opens and imediately pop up a msg saying "This device is not compatible". This is very weird, a few weeks ago it was working. The last time that i updated this Moto G5S was in february.
Click to expand...
Click to collapse
Make sure you're downloading the armv7 version of the app. Also, have you tried fastboot flashing the latest stock ROM?
Problem solved. I just cleaned the data of Play Store and the Netflix app is back in Play Store to download. Now it's working. Don't know why this happened, but it's ok now. Thanks for all.
I think this topic can be closed.

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