T-Mobile One - Pixel 2 XL Signal Issues? - Google Pixel 2 XL Questions & Answers

Well I'm testing out T-Mobile in my area since AT&T is frankly getting too expensive for me. I received my SIM card today, turned the phone off, put it in, and powered back on. Everything seems to be working and upon initial boot I show LTE.. Then I eventually see 3G, then H+ ... My area is saturated with LTE for T-Mobile and I'm a bit confused as to why I'm having such an issue with signal. Signal with my AT&T wasn't horrible, but never dropped LTE on me while in my home.
Is there anything specific I can do to improve reception at all? I am running DP2 of Android P.. Maybe there's an issue there.. I can't seem to figure this out. T-Mobile says everything should be running fine as the coverage is there.

jbarcus81 said:
Well I'm testing out T-Mobile in my area since AT&T is frankly getting too expensive for me. I received my SIM card today, turned the phone off, put it in, and powered back on. Everything seems to be working and upon initial boot I show LTE.. Then I eventually see 3G, then H+ ... My area is saturated with LTE for T-Mobile and I'm a bit confused as to why I'm having such an issue with signal. Signal with my AT&T wasn't horrible, but never dropped LTE on me while in my home.
Is there anything specific I can do to improve reception at all? I am running DP2 of Android P.. Maybe there's an issue there.. I can't seem to figure this out. T-Mobile says everything should be running fine as the coverage is there.
Click to expand...
Click to collapse
Just a thought, don't know if it'll help or not. Have you thought about fastbooting a different radio from the latest 8.1 factory image?? I honesty don't know if there's any difference between them, but it maybe worth a shot. If your bootloader unlocked of course

Badger50 said:
Just a thought, don't know if it'll help or not. Have you thought about fastbooting a different radio from the latest 8.1 factory image?? I honesty don't know if there's any difference between them, but it maybe worth a shot. If your bootloader unlocked of course
Click to expand...
Click to collapse
Always unlocked, and I did flash back to the May 8.1 update. It did improve a little.. it's just a puzzling situation. There's a T-Mobile tower less than a mile from me up on a hill a bit. It's very close.. Maybe too close? I don't know.. I get LTE from it.. Luckily a signal booster from them is free and may help. So far I haven't dropped signal completely since going back to 8.1 but it's running close to -119 which I think if memory serves, is very low.

I have been on T-Mobile for years. My signal on my Pixel 2 XL has been really good except my friend's new apartment, but I think it's because the building is blocking the signal really heavily.

jbarcus81 said:
Always unlocked, and I did flash back to the May 8.1 update. It did improve a little.. it's just a puzzling situation. There's a T-Mobile tower less than a mile from me up on a hill a bit. It's very close.. Maybe too close? I don't know.. I get LTE from it.. Luckily a signal booster from them is free and may help. So far I haven't dropped signal completely since going back to 8.1 but it's running close to -119 which I think if memory serves, is very low.
Click to expand...
Click to collapse
10 to 1 your actually too close to the tower and the signal is actually going over the top of you. What happens when you get 2-3 miles away from it. This is all just spec on my part though ?

Badger50 said:
10 to 1 your actually too close to the tower and the signal is actually going over the top of you. What happens when you get 2-3 miles away from it. This is all just spec on my part though
Click to expand...
Click to collapse
I never thought of that.. my house is a total dead zone. I drove around town and was getting 100+Mbps download speeds, amazing signal. So it's not the phone/radio. It's either I'm too close, or something odd with the tower. Maybe it's an old 2G tower they 'turned into' LTE? I don't know, I do know it's one of the oldest radio towers in town.. I drove as close to the tower as I could without trespassing.. I know the signal could be going over my head, but it only pulled about 23Mbps ... Closer to downtown I was pulling 120+Mbps on the speed test..
Not sure there's anything I can really do other than ask for a booster for the house and see if that helps. I can do without signal at home due to the Wifi calling, but is that a risk? I have a landline, but only for work.. May have to pull double duty.. All this is to save myself some money.. 4 Paid Lines with T-Mobile is cheaper than 3 Paid lines and one free line with AT&T.. it's crazy..

It may have something to do with the Android Beta's, I remember seeing signal issues like this on the Oreo beta as well.
Are you still seeing signal issues on the may security patch?

There is a tmo specific flash for June.

And the build is working for the most part....
---------- Post added at 02:26 PM ---------- Previous post was at 02:24 PM ----------
jbarcus81 said:
Well I'm testing out T-Mobile in my area since AT&T is frankly getting too expensive for me. I received my SIM card today, turned the phone off, put it in, and powered back on. Everything seems to be working and upon initial boot I show LTE.. Then I eventually see 3G, then H+ ... My area is saturated with LTE for T-Mobile and I'm a bit confused as to why I'm having such an issue with signal. Signal with my AT&T wasn't horrible, but never dropped LTE on me while in my home.
Is there anything specific I can do to improve reception at all? I am running DP2 of Android P.. Maybe there's an issue there.. I can't seem to figure this out. T-Mobile says everything should be running fine as the coverage is there.
Click to expand...
Click to collapse
Its not just P Dev Preview, having same issue on 8.1.0

AndroidDevices said:
Its not just P Dev Preview, having same issue on 8.1.0
Click to expand...
Click to collapse
Damn that sucks, Call up tmo tech support and have them investigate that issue. They usually do a test in your area, and if they can't fix the issue they'll make note of it and install another tower.

tarroyo said:
Damn that sucks, Call up tmo tech support and have them investigate that issue. They usually do a test in your area, and if they can't fix the issue they'll make note of it and install another tower.
Click to expand...
Click to collapse
They built a TMO Build for June : 8.1.0 (OPM4.171019.021.E1, Jun 2018, T-Mobile)

AndroidDevices said:
They built a TMO Build for June : 8.1.0 (OPM4.171019.021.E1, Jun 2018, T-Mobile)
Click to expand...
Click to collapse
Does it fix the issues you were having?

tarroyo said:
Does it fix the issues you were having?
Click to expand...
Click to collapse
Havent had any issues so i would say YES!:good:

The latest June release did fix some issues.. but didn't fix the issues in my home. Seems the signal in the area has issues penetrating some buildings. A tower is close but the theory from T-Mobile and others that I've talked to on here and elsewhere is the tower is just a bit too close and likely going over my head. They sent me a CellSpot. This thing is amazing! Connects to my ISP and uses that to 'phone home' to T-Mobile. It sends out full signals of 3G/4G and 4G LTE. It's amazing and free! Sends a strong signal outside of the house and around too.. T-Mobile is something else!!

So when you say ISP, you mean T-Mobiles network?

galaxys said:
So when you say ISP, you mean T-Mobiles network?
Click to expand...
Click to collapse
No, it's actually connected to my ISP Suddenlink. I don't know how it all works, but through the internet, when I'm using LTE instead of regular Wifi, it's using the T-Mobile Network but through my ISP connection. I don't know how it works, but my signal is roughly -60 to -50 at all times inside and outside around my house.

Unable to flash this zip
AndroidDevices said:
Havent had any issues so i would say YES!:good:
Click to expand...
Click to collapse
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For some reason it is saying incorrect zip format for that TMO build zip you guys linked.

Related

[Q] Samsung Galaxy Nexus Signal Problems

Hi
How are u guys
I bought my nexuus in dec 2011 its really a great mobile
But i noticed that its signa sucks . Always drop suddenly and disconnect during calls
Is there any fix for this problem ?
Thanks
Update your baseband to the latest version. That should solve your issues.
Sent from my Galaxy Nexus using Tapatalk
Mine is
4.0.3 Baseband I19250xxkk1
IML74k
is there a newer one?
hey man,
I dont have a GNEX yet, it should be here tomorrow. There is pretty much no fix for these issues. they are very widespread and all over the General section of this sub forum. Just goto that section and you will see signal issues, dropped calls, 4g to 3g issues etc etc.
This phone might be one of the biggest flops yet... I dont even own it yet and Im like hmm wtf.
There were very minor issues with the release firmware and baseband but how can you have a real opinion without even trying it for yourself? Every phone that comes out has issues in the beginning but these things get fixed. I for one am a very happy user and have had no deal breaker issues what so ever.
Sent from my Galaxy Nexus using Tapatalk
hsaithan93 said:
Mine is
4.0.3 Baseband I19250xxkk1
IML74k
is there a newer one?
Click to expand...
Click to collapse
Do a quick search on the forum for baseband and you'll quickly find out
Sent from my Galaxy Nexus using Tapatalk
hsaithan93 said:
Mine is
4.0.3 Baseband I19250xxkk1
IML74k
is there a newer one?
Click to expand...
Click to collapse
Not really "newer" but there are other ones you can flash and try out.
---------- Post added at 02:20 PM ---------- Previous post was at 02:19 PM ----------
mroneeyedboh said:
hey man,
I dont have a GNEX yet, it should be here tomorrow. There is pretty much no fix for these issues. they are very widespread and all over the General section of this sub forum. Just goto that section and you will see signal issues, dropped calls, 4g to 3g issues etc etc.
This phone might be one of the biggest flops yet... I dont even own it yet and Im like hmm wtf.
Click to expand...
Click to collapse
Well this thread is referring to the GSM model and you're getting the VZW model so... doesn't really apply to you. The VZW model has its own problems.
And ffs don't complain before you own the phone. Jesus...
mroneeyedboh said:
hey man,
I dont have a GNEX yet, it should be here tomorrow. There is pretty much no fix for these issues. they are very widespread and all over the General section of this sub forum. Just goto that section and you will see signal issues, dropped calls, 4g to 3g issues etc etc.
This phone might be one of the biggest flops yet... I dont even own it yet and Im like hmm wtf.
Click to expand...
Click to collapse
You don't have the phone.
Your opinion means ZERO.
I have the GSM model and I have no problems with signal.
I'm using the XXKL1 radio, my phone came with the XXKK6 radio.
mroneeyedboh said:
hey man,
I dont have a GNEX yet, it should be here tomorrow. There is pretty much no fix for these issues. they are very widespread and all over the General section of this sub forum. Just goto that section and you will see signal issues, dropped calls, 4g to 3g issues etc etc.
This phone might be one of the biggest flops yet... I dont even own it yet and Im like hmm wtf.
Click to expand...
Click to collapse
...if you don't own the phone yet, why are you ranting already? How about deciding yourself if you like it or not? People nowadays are so susceptible...
Using UGLA4 and KRKK7 currently, tried 5 others in the past... never had a call drop or internet issues
@OP:Which country are you from?
Thanks Guys For Your Reply
But my Mobile is ordered for Clove UK
its International Version as i think
its not related to VRZ or any carriers ... i think its the Mobile problem and its annoying ! i cant make a single call without signal drop or disconnect
am Using Fox Hound 1.1 Black Edition BTW
I have a GSM version. I have tried evey radio and kernal / rom build I could get my hands on. Each one I had issues with connectivity on ATT in Chicago.
Phone would not connect
Phone would connect, but no data
Yes, I have my ATT account provisioned for 4g data plan.
Did not make a difference.
On speed test, my pings were on the 1000+ ms. Make the phone useless..
Too bad, I really like the GN, except for the horrible single issues and the screen brightness levels that are too low. Kinda funny..
I like to load roms and play, but this phone requires a lot of that, and my results did not pan out.
I kinda have the same problem as you mattalter. I'm on att but in the south east, my phone calls are fine. I just have a problem with data here and there. Mine signal jumps around allot from -95 dBm to -110 which causes my internet to either connect or not.
Here is what I'm running:
Carrier: AT&T
ICS: 4.0.2 stock
Baseband: I9250XXKK6
Kernel: 3.08-gaaa2611
Build # ICL53F
Updated by: Yakju
GSM International Version
Funny thing is my wife and daughter both have the skyrocket same carrier and there data is always fine. But I can be seated right next to them and there downloading away and I'm waiting to connect. It's very frustrating to say the least.
Chad..
I have low dBM, around 70-85. I would think this would provide better radio performance, but no.
I am thinking of trying out the razr maxx. I have an vivid and I do enjoy the faster speeds..
ChadXDA said:
I kinda have the same problem as you mattalter. I'm on att but in the south east, my phone calls are fine. I just have a problem with data here and there. Mine signal jumps around allot from -95 dBm to -110 which causes my internet to either connect or not.
Here is what I'm running:
Carrier: AT&T
ICS: 4.0.2 stock
Baseband: I9250XXKK6
Kernel: 3.08-gaaa2611
Build # ICL53F
Updated by: Yakju
GSM International Version
Funny thing is my wife and daughter both have the skyrocket same carrier and there data is always fine. But I can be seated right next to them and there downloading away and I'm waiting to connect. It's very frustrating to say the least.
Chad..
Click to expand...
Click to collapse
@OP: That's why I asked which country you're from
Could you go into phone information on your device and post which radio is installed?
You might have a radio running that just doesn't work correctly where you live...
I'm using the 4.0.4 leak. I've been at home next to a window nice sunny day and my signal bounces all over. I cant say I have data issues because I'm on WiFi 90% of the time.
I made this Real Signal app (in the Market) and I've compared the graphs to a Razr and Fascinate and the GN has the most bounce in signal change ratio between the three. Is this good or bad... I dunno. Having alot of signal changes will cause extra drain I can assume.
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ignore this
I was thinking about trading my Galaxy Note for the GSM Galaxy Nexus but a little concerned now. I'm in the US and live in Virginia. I was going to try to survive on the $30 plan on T-mobile which gives you only 100 minutes but 5GB of 4G data. Since I use Google Voice as my primary number I was planning on using Groove IP which does great on wi-fi and was going to use it over 4G also. To be honest I have never tried it on 4G...have on Sprints awful 3G and it didn't work well. I know with a G2X I could get speeds of 8 mbps down and 1.5 up. Does anyone else in the US use T-mobile and what speeds are you getting and how your signal strength is.
I just flashed over a new baseband instead of the European version that came on my phone. The one I installed is: UGKL1
I will keep you posted on how it works out.
Chad
Is it good ?
I dont know if u need these 2

AT&T limited simultaneous voice + data

This is one of those, "Is anyone else having this problem or is just me?" posts.
Within roughly the last month when I'm on a voice call my data service goes out 80% of the time. This used to be really solid. This was with Yakju ICS with the UGLC1 baseband. I upgraded to stock Jelly Bean in the hopes that this would be fixed and it was a baseband issue. However there was no improvement.
I've had this happen in very good signal areas from Virginia to New York.
Anyone think this is a GN bug? An AT&T conspiracy that no one should be doing simultaneous voice and data to reduce data consumption? Basically WTF?
On to the XXLF1 baseband to see what that does. As I said, all was well up to about a month ago...
I do not have this issue... tho I may be asking for to much but when on a call my data is slowed down to Edge speeds... enough to surf the web yes since edge speeds aren't bad. But I wish at least 2 Mbps while on call... I've never had your issue tho, even after flashing jelly bean. Same radio but perhaps your area is too congested? Or perhaps your APN Settings need to be changed? =\
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-Google
Calls are prioritized over data. If you are on a call and the signal strength decreases rapidly or enough data will disconnect to ensure that voice traffic remains at the highest possible quality.
Hmm. Annoying!
Well it's the same phone, same travel areas, very good signal, data just stops working in lots of cases now.
Could be different firmware. But if it was I suspect others would be seeing the problem too which is why I posted.
I used to get quite good data speeds during a voice call as well. I would stream video just fine.
This really kills the ability to use Google Maps/Navigation/Yelp and others while on a call. Which was really the only reason I was still with AT&T.
If I'm really all alone on this I'll try older basebands and see if that improves things.
I am having the same problem
This problem started for me as well on a GSIII. Did you ever find a resolution?
haydonxda said:
This is one of those, "Is anyone else having this problem or is just me?" posts.
Within roughly the last month when I'm on a voice call my data service goes out 80% of the time. This used to be really solid. This was with Yakju ICS with the UGLC1 baseband. I upgraded to stock Jelly Bean in the hopes that this would be fixed and it was a baseband issue. However there was no improvement.
I've had this happen in very good signal areas from Virginia to New York.
Anyone think this is a GN bug? An AT&T conspiracy that no one should be doing simultaneous voice and data to reduce data consumption? Basically WTF?
On to the XXLF1 baseband to see what that does. As I said, all was well up to about a month ago...
Click to expand...
Click to collapse
jdukesiii said:
This problem started for me as well on a GSIII. Did you ever find a resolution?
Click to expand...
Click to collapse
No resolution though it seems to have improved a little bit since I wrote this.
Since you're seeing this on a different phone I'm guessing this is AT&T mucking around.
Still going on. I suspect this has something to do with the JB update.
Very aggravating to not be able to use maps or other applications while talking.
This is what I hate about Android. So far I've never had an Android device that did all of the BASIC things properly and I've always been chasing "that final fix". It seems Google's bar for a software release is very low.
haydonxda said:
Still going on. I suspect this has something to do with the JB update.
Very aggravating to not be able to use maps or other applications while talking.
This is what I hate about Android. So far I've never had an Android device that did all of the BASIC things properly and I've always been chasing "that final fix". It seems Google's bar for a software release is very low.
Click to expand...
Click to collapse
It does it on any phone... once your on a call your data dies down to 2G speeds...
-Google
#Team MiNCO
haydonxda said:
Hmm. Annoying!
Well it's the same phone, same travel areas, very good signal, data just stops working in lots of cases now.
Could be different firmware. But if it was I suspect others would be seeing the problem too which is why I posted.
I used to get quite good data speeds during a voice call as well. I would stream video just fine.
This really kills the ability to use Google Maps/Navigation/Yelp and others while on a call. Which was really the only reason I was still with AT&T.
If I'm really all alone on this I'll try older basebands and see if that improves things.
Click to expand...
Click to collapse
any gsm provider (or provider with LTE) can do data while in a call, with gsm your phone needs to be on 3g/H and with cdma you need LTE and to be connected to LTE signal
iGoogleNexus said:
It does it on any phone... once your on a call your data dies down to 2G speeds...
Click to expand...
Click to collapse
No, I'm not complaining about data being "slower". Many times however I have no data connectivity when on a call. It was working for years up until sometime in the last several months.
haydonxda said:
No, I'm not complaining about data being "slower". Many times however I have no data connectivity when on a call. It was working for years up until sometime in the last several months.
Click to expand...
Click to collapse
maybe network congestion?
or at&t could be removing/changing a few towers in your area to LTE?
ooohhaaahh said:
maybe network congestion?
or at&t could be removing/changing a few towers in your area to LTE?
Click to expand...
Click to collapse
Could be either I guess. I'm in an LTE area. Hard to believe they're throwing this feature under the bus though for people without LTE phones. I can imagine they'd really be cheesing off the iPhone community. I'll see if I can dig up another phone to test.
Annnnd with stock 4.1.2 this is also a problem.
Once data drops while you're on a call it NEVER comes back until the call is completed. And it's only a problem with the GN.
Pro job guys.
This phone has been a big disappointment for me. Camera quality, low volume, and occasionally working voice/data. If they can't get basic crap right who cares about Project Butter?
haydonxda said:
Could be either I guess. I'm in an LTE area. Hard to believe they're throwing this feature under the bus though for people without LTE phones. I can imagine they'd really be cheesing off the iPhone community. I'll see if I can dig up another phone to test.
Click to expand...
Click to collapse
AT&T LTE phones actually drop back to HSPA when you're on a call, so it would be affecting people with LTE phones as well.
raptir said:
AT&T LTE phones actually drop back to HSPA when you're on a call, so it would be affecting people with LTE phones as well.
Click to expand...
Click to collapse
Out of the phones I have, it's only the GN that's exhibiting this problem. And, in fact, in the past it did not suffer from this problem. Some bug was introduced.
Further follow up... Under less than ideal conditions it looks like the GN (and now Nexus 4 as well) both will drop data entirely until the end of a call. This seems to happen if your connection is bumped down to 2G. During the entire duration of the call the data connection will never be reestablished.
You must end the call to get data back. This happens both on AT&T and T-Mobile networks. I don't know whether this is a GSM/HSPA limitation or a bug in Android. I think it's an Android bug.
Additionally AT&T's simultaneous data speed is throttled back so much it's crazy bad. I found far FEWER drops on T-Mobile because AT&T's network just seems to stink so badly. It's got more holes than Swiss cheese.
Data speeds are also much higher on T-Mobile. Off call they're much higher and on call there's no comparison. T-Mobile isn't throttling data when on a call.
AT&T effectively doesn't support simultaneous voice and data any longer. Their ads are bull. Some more information on it:
http://thesmartphonechamp.com/att-secretly-throttling-their-smartphone-customers-video/
http://www.att.com/Common/about_us/files/pdf/talk_surf_fact_sheet.pdf

new to tmobile and in a dilema.

i left verizon yesterday and switched over to go gsm but also to save money and get unlimited data back. i got the note 2 and my wife got the gs3. great phones and they work fine except my data speeds are horrid. i live in a superb coverage area to, i get 3-4 bars constant but cannot pull even close to 1 meg down on 4g or edge. this is happening on both phones. :crying:
i called tmobile today and they say it sounds tower related as i live right by it. they opened a ticket to have it looked at but im fearing if i wait this out and it doesn't get fixed im stuck, i believe i can return the phones and cancel the contract within 14 days. do you guys think i could have a couple bad sims cards or does this sound tower related? i did port our number over from verizon too. both phones are rooted with the toolkits and unlocked bootloader if that makes a difference.
i need advice as i hate to leave and go to at&t or sprint which is far worse.
fix-this! said:
i left verizon yesterday and switched over to go gsm but also to save money and get unlimited data back. i got the note 2 and my wife got the gs3. great phones and they work fine except my data speeds are horrid. i live in a superb coverage area to, i get 3-4 bars constant but cannot pull even close to 1 meg down on 4g or edge. this is happening on both phones. :crying:
i called tmobile today and they say it sounds tower related as i live right by it. they opened a ticket to have it looked at but im fearing if i wait this out and it doesn't get fixed im stuck, i believe i can return the phones and cancel the contract within 14 days. do you guys think i could have a couple bad sims cards or does this sound tower related? i did port our number over from verizon too. both phones are rooted with the toolkits and unlocked bootloader if that makes a difference.
i need advice as i hate to leave and go to at&t or sprint which is far worse.
Click to expand...
Click to collapse
Goto settings>About Device>Status and post your Signal Strength data. With -83dBm and 15 asu I get a constant 11mb down with speedtest.net.
Where else have you tested your data speeds?
mdt73 said:
Goto settings>About Device>Status and post your Signal Strength data. With -83dBm and 15 asu I get a constant 11mb down with speedtest.net.
Where else have you tested your data speeds?
Click to expand...
Click to collapse
i have not tested it anywhere else but will tomorrow.
im getting 89 dbm 12 asu on 4g. i cannot even get close to 512 on speedtest.
does it take time for data to provision or something? i know he told me it could take up to 24-48hrs for my number to be ported. but that happened late last night.
Deleted. shinkinrui you were right. Thank god I use titanium backup.
It sounds like a bad tower
-81 dBm 18 asu here
15.06 mbps down 1.71 up
You should go out and see if you get better speeds around where you are. If you go a few miles away and get great speeds then it's the tower for sure
Agree, it could be a bad tower. They were working on a tower near my office, exact same scenario. A week later, works like a charm.
mdt73 said:
Not sure. You can try to enter *2767*3855# in the dialer and reprovision. Might have to do it two times to get it to stick. That will force a reprovision.
Click to expand...
Click to collapse
This code is the factory data reset code for most Samsung devices. It doesn't have anything to do with provisioning.
my money is on bad tower too. just switched yesterday from sprint. i got the note 2, girlfriend got the s3. our speeds are INSANE compared to sprint
stretchwookie said:
my money is on bad tower too. just switched yesterday from sprint. i got the note 2, girlfriend got the s3. our speeds are INSANE compared to sprint
Click to expand...
Click to collapse
My dead cat can transfer data faster than Sprint...
Drive somewhere else in their HSPA+ coverage area and run the speedtest again to verify.
It's T-mobile, when I get on train station I get constant -53dBm and below 0.05Mbit, Wanna proof ?
Try the app "fresh network" , and look at your speed test app to see that you are on HSDPA, and not umts.
Sent from my HTC Sensation using Tapatalk 2
fix-this! said:
i get 3-4 bars constant but cannot pull even close to 1 meg down on 4g or edge. this is happening on both phones. :crying:
i need advice as i hate to leave and go to at&t or sprint which is far worse.
Click to expand...
Click to collapse
It's the tower. The T-Mobile tower near my house has line of sight and it went down to edge speeds (like .12Mbps down, .002Mbps up) last month. I called them on the 15th and it took them about two weeks to fix it. My speeds are back to normal now, so my advice would be to notify them that the tower is FUBAR, and wait it out. That is of course assuming you get normal speeds other places too, but it would be a moot point if your home has crappy speed. Here's my latest ST:
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Different areas different speeds me and my wife got the same phones and we get average 8mbps down.
Sent from my Beast of a Note 2
The cause of slow speed might be the fact that T-mobile is restructuring their 1900 band on certain towers. Here in California, I happen to live in an area where they are restructuring the cell tower I am using, so I get download speed of 0.01mbps to 0.15mbps. However, as soon as i walked out of the range of that particular tower, my download speed goes up to 12mbps to 15mbps.
haha438 said:
The cause of slow speed might be the fact that T-mobile is restructuring their 1900 band on certain towers. Here in California, I happen to live in an area where they are restructuring the cell tower I am using, so I get download speed of 0.01mbps to 0.15mbps. However, as soon as i walked out of the range of that particular tower, my download speed goes up to 12mbps to 15mbps.
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I hope this is true. I'm a new T-mobile customer and have had the spottiest reception in the bay area. I've read this article (http://blog.t-mobile.com/2012/11/20...-metro-areas-just-in-time-for-holiday-travel/) and am crossing my fingers. I'm constantly stuck on EDGE when i'm indoors as well.
Same here, I pop in the TMobile sim and I get 1.5Mbps and .3 up. Pop in ATT and I get 6Mbps and 1.2 up. So it's not the phone. I'll try different areas. So far I'm not impressed with their Customer Service and Data. I was happier on GoPhone.
haha438 said:
The cause of slow speed might be the fact that T-mobile is restructuring their 1900 band on certain towers. Here in California, I happen to live in an area where they are restructuring the cell tower I am using, so I get download speed of 0.01mbps to 0.15mbps. However, as soon as i walked out of the range of that particular tower, my download speed goes up to 12mbps to 15mbps.
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Click to collapse
yeah that's what was causing it as i called tech support. the issue was resolved within 24hrs. i have decent speeds again now.
I had a similar issue when I first bought my note 2 on release day. Was getting on average about .22 down speed and the up speeds where so slow the speedtest app could never finish running it. Called tmobile and they opened a ticket and got it working within the week. Now I get anywhere from 14-16 down at home and roughly 3 up. Guve it some time if they say they are working on it its just a matter of time.
Sent from my SGH-T889 using xda premium
fix-this! said:
yeah that's what was causing it as i called tech support. the issue was resolved within 24hrs. i have decent speeds again now.
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Glad to hear your problem is fixed. I've found T-Mobile to be iffy sometimes. But 99% of the time my phone has very acceptable data speeds.

Sprint gawd! !!!!!!!!!

Just got done talking to sprint over the community and the signal issue many people are having trouble with they said I need to get my phone run through diagnostics for antenna malfunction which I think is b.s. cause my phones are acting up my sister in laws LG Machs are doing the same as well as my friends s5s and s4s so its obviously a problem connected to there towers and the way I see it they need to start getting everything done right otherwise I'm headed to verizon
Sent from my SPH-L710 using Tapatalk
alienngp said:
Just got done talking to sprint over the community and the signal issue many people are having trouble with they said I need to get my phone run through diagnostics for antenna malfunction which I think is b.s. cause my phones are acting up my sister in laws LG Machs are doing the same as well as my friends s5s and s4s so its obviously a problem connected to there towers and the way I see it they need to start getting everything done right otherwise I'm headed to verizon
Sent from my SPH-L710 using Tapatalk
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My Sprint S3 is on KitKat 4.4.2 ND8 and my mobile data isn't stable. 4G/3G keeps disconnecting and reconnecting.
Same here, MrrD.
Sent from my GT-N5110 using Tapatalk
same
Opposite here, guess it depends on your area. Mine is better than ever but right before the 4.4 update it was horrid. I think they're trying to overhaul their network now so it might be shaky for a bit.
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Sprint is updating its network vision for your area. We're sorry for the inconvenience.
This is all I ever hear out of those outsourced folks from India.
also, in california, my 4g and 3g always alternate depending on which part of town im at. Its rediculous.
Never had the data issues when I was on stock 4.1.2.
For me, a solution that is temporary may be leaving mobile data on, don't turn it off. Power phone off and power on again. Wait for data to connect.
I did that and my data seemed to be stable, but if you turn your data off and leave it off for a while and turn it on again, it'll become unstable again.
MrrD said:
Never had the data issues when I was on stock 4.1.2.
For me, a solution that is temporary may be leaving mobile data on, don't turn it off. Power phone off and power on again. Wait for data to connect.
I did that and my data seemed to be stable, but if you turn your data off and leave it off for a while and turn it on again, it'll become unstable again.
Click to expand...
Click to collapse
My data on kit Kat is better than ever. 4.3 was horrible and 4.1.2 was pretty good
I'll also bet they are doing tower upgrades. Be patient sprint is overall the best.
If you go to Verizon you may have a good signal but it's will cost you about 30% more in cost and you'll constantly have to
Monitor your data.
Sent from my SPH-L710 using XDA Free mobile app
MrrD said:
Never had the data issues when I was on stock 4.1.2.
For me, a solution that is temporary may be leaving mobile data on, don't turn it off. Power phone off and power on again. Wait for data to connect.
I did that and my data seemed to be stable, but if you turn your data off and leave it off for a while and turn it on again, it'll become unstable again.
Click to expand...
Click to collapse
Maybe that's why they removed the data toggle from the notifications?
Sent from my Sprint Samsung Galaxy SIII with M.O.A.R. v9.0, dkp kernel dated 3/20/2014 and TWRP v2.7.0.0.
and see this is what im talking about they think they know it all they think its a antenna malfunction but its not just me and were im at i see so many people responding to this thread and having simular problems but they dont want to beleieve me when i have been around since the start of android phones and they just have no brains i swear
test
alienngp said:
and see this is what im talking about they think they know it all they think its a antenna malfunction but its not just me and were im at i see so many people responding to this thread and having simular problems but they dont want to beleieve me when i have been around since the start of android phones and they just have no brains i swear
Click to expand...
Click to collapse
So how do you really feel? ?
Sent from my Sprint Samsung Galaxy SIII with M.O.A.R. v9.0, dkp kernel dated 3/20/2014 and TWRP v2.7.0.0.
how do i really feel we got too many ignorant aliens working at sprint that dont know a lick of anything about android and there towers i think its the fact they need to get some true americans like us here at xda to work for them at least the people here know what there doing and know how to fix it
i had better data on 4.3 then kitkat smdh
alienngp said:
how do i really feel we got too many ignorant aliens working at sprint that dont know a lick of anything about android and there towers i think its the fact they need to get some true americans like us here at xda to work for them at least the people here know what there doing and know how to fix it
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When I call customer service I get connected with an office in Shreveport where I speak to Americans. Sorry to inform you that they're typically not any more knowledgeable than the people you're referring to. The good thing is that I get to speak to people at all. When I was on AT&T that was often an incredibly difficult thing to do. The last time I spoke with Sprint's customer service, it was in regards to how horrible my cell signal is at my house. The lady told me that they were indeed updating their system in my area and were expecting it to be 100% completed in the first part of June. I'm waiting to see how that goes before complaining any further.
1BadWolf said:
When I call customer service I get connected with an office in Shreveport where I speak to Americans. Sorry to inform you that they're typically not any more knowledgeable than the people you're referring to. The good thing is that I get to speak to people at all. When I was on AT&T that was often an incredibly difficult thing to do. The last time I spoke with Sprint's customer service, it was in regards to how horrible my cell signal is at my house. The lady told me that they were indeed updating their system in my area and were expecting it to be 100% completed in the first part of June. I'm waiting to see how that goes before complaining any further.
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Hahahaha. Yeah that's the story I've heard for the last 2 years. Sprint LTE is a joke. I regularly get sub 10k speeds with 4G connection. Enter a building and it's back to 1x. Come July I have 2 GS3s for sale and it's buhbye Sprint after 10+ years of broken promises.
Sent from my iPad using Tapatalk
enzoevo said:
Hahahaha. Yeah that's the story I've heard for the last 2 years. Sprint LTE is a joke. I regularly get sub 10k speeds with 4G connection. Enter a building and it's back to 1x. Come July I have 2 GS3s for sale and it's buhbye Sprint after 10+ years of broken promises.
Sent from my iPad using Tapatalk
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Must be location related. I live in the middle of nowhere, in a forest nonetheless, and in my house I get 1 bar of 3G. On my back porch I get 2 bars of LTE, but in town I get full LTE. It's slightly less signal than I got at home on AT&T but then I was paying almost twice as much for only 2 gigs of data. But, I suppose the grass is always greener... :sly:
Just updated to 4.4 and data connection seems to be stable. When I was on 4.3 the past 3 weeks it would shift to 3G a few times but I think Sprint is upgrading our towers. On 4.4 its gone down a few times to 3G but I'm banking on the Towers.
Ive been on 4.4.2 for a few weeks now and my devices ability to hold onto a signal has gone down considerably. Previously I had to roam at my house. (We live in the country) Now a lot of time I have no signal at all! There's nothing to be done about it so I just use wifi and don't worry about it.
My data keeps going from 4GLTE to 3G no matter where I go unless I reboot my phone.

General Carrier Services 89.0..._20220118

I just got an update for Carrier Services via the PlayStore. I am now running Carrier Services 89.0..._20220118
Hopefully these updates will continue to improve our Cellular services.
How does it feel? Is your network more stable? How's standby faring up?
T-Mobile is still September policy.
LLStarks said:
T-Mobile is still September policy.
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Click to collapse
I hopped off the December 10th beta and manually installed this new carrier services 89. build. The connection seems more stable at first pass, but I also cannot seem to pick up 5G UC. I am going to take a drive and go tower hopping to see if I can jump start it with a handoff.
I think swider is talking about the app from the playstore rather than what T-Mobile shows in the sim option. Admittedly my knowledge is limited on the particulars of this stuff.
TheAnarchi1 said:
I hopped off the December 10th beta and manually installed this new carrier services 89. build. The connection seems more stable at first pass, but I also cannot seem to pick up 5G UC. I am going to take a drive and go tower hopping to see if I can jump start it with a handoff.
I think swider is talking about the app from the playstore rather than what T-Mobile shows in the sim option. Admittedly my knowledge is limited on the particulars of this stuff.
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Click to collapse
I thought you said you were going to drive by a tower and jump off
DespairFactor said:
I thought you said you were going to drive by a tower and jump off
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Probably a lot of people here would like to do that
Y'all, ROFL! If the reception situation doesn't improve I might be tempted to hop off a tower! I did drive out far enough for a handoff and it seems to have jump started everything as I anticipated. I am keeping an eye both on my speed and mobile network standby battery usage.
I will test on my Pixel 6 Pro... I hope this is better...
Edit : It's changing nothing, I just want cry again and again... (clear cache/data of carrier services, SIMToolkit, Sim Manager, reboot my Pixel...) F*ck Google !
Just RMA it. I also had connection issues right from the start (interupted mobile connection while at full LTE reception) and will get a replacement.
stroke55 said:
Just RMA it. I also had connection issues right from the start (interupted mobile connection while at full LTE reception) and will get a replacement.
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Click to collapse
stroke55,
Did you have the same issues with your replacement device? I have read a couple people going that route and they all seem to end up with roughly the same issues on the new device. I am still willing to believe that it's a software problem.
I got the new Carrier Services about a day or so ago. I think I might have noticed a decent increase in network and therefore better battery life. But I'll know more in a day or so. But it does look good so far.
Sure would be nice if everyone got these updates at the same time.
Zach Alt said:
Sure would be nice if everyone got these updates at the same time.
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Click to collapse
Get it from APK mirror, that's what I did
Beta of Carrier Services seems to be returned by the way. I just applied to it just in case xD
TheAnarchi1 said:
stroke55,
Did you have the same issues with your replacement device? I have read a couple people going that route and they all seem to end up with roughly the same issues on the new device. I am still willing to believe that it's a software problem.
Click to expand...
Click to collapse
I will get my replacement unit next week probably (Google received my faulty P6P a couple of minutes ago) and will report back. If the issue will not be resolved Google will have a second chance to fix it before I have the legal right to withdraw from the purchase contract (at least here in my country). After 3 months I am just tired that Google seems to be unable to fix just a basic functionality of the phone softwarewise (or hardwarewise - who knows?!).
It looks like you can't get version 89.0___ unless you're in the Carrier Services beta group. But regardless, I think that I found a partial solution to one of the service issues that some are facing on T-Mo. In the SIM settings, put your "preferred network" to LTE (it's on 5G by default). In some areas of the US, your "5G" towers are just updated LTE towers and aren't proper 5G towers. As a result, if 5G is your preferred data type, it might dismiss the upgraded LTE towers and try its best to connect to an actual 5G tower, hence why it keeps failing and providing no service in some areas. Fixed.
Switching my preferred network to LTE resulted in the 5G logo popping up in the status bar and showing 3-4 bars of connection. It seems that the settings are a little messed up there.
*Edit* - Welp, nevermind. Ten minutes after doing this, the 5G logo went to the LTE image... And then ten more minutes later, I lost connection again and it wouldn't reconnect regardless of what was done... I'm gonna try joining the carrier services beta and see what happens. The only change I've made before this started happening was flash the latest Despair kernel.
*Final Edit* - I have removed my other edit posts as the issue was gone on other kernels and then returned a few minutes later. It seems there's either maintenance on my nearest cell tower or something else is going on... I'll wipe and reinstall the January update tonight to see what happens. Weird stuff. Yeah, disregard this as a re-update resolved the problem =)
What exactly does "carrier services" even do? It definitely isn't modem firmware, so can't impact signal strength or stability.
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96carboard said:
What exactly does "carrier services" even do? It definitely isn't modem firmware, so can't impact signal strength or stability.
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This is the millions $$ question. Some say it deals with RCS messaging. Others have dug into the app and say it deals with IMS-related stuff. The going consensus is that it basically provides instructions of sorts to carriers on how to best optimise their service for the hardware. I can say that the .89 beta apk has improved my circumstance now about 24 hours in. I haven't had any disconnects that I am aware of. The device also appears to run cooler. I mean this could all be placebo and they could just be doing tower work, but it feels like an improvement to me.
NippleSauce said:
It looks like you can't get version 89.0___ unless you're in the Carrier Services beta group. But regardless, I think that I found a partial solution to one of the service issues that some are facing on T-Mo. In the SIM settings, put your "preferred network" to LTE (it's on 5G by default). In some areas of the US, your "5G" towers are just updated LTE towers and aren't proper 5G towers. As a result, if 5G is your preferred data type, it will dismiss the upgraded LTE towers and try its best to connect to an actual 5G tower, hence why it keeps failing and providing no service in some areas.
Switching my preferred network to LTE resulted in the 5G logo popping up in the status bar and showing 3-4 bars of connection. It seems that the settings are a little messed up there.
*Edit* - Welp, nevermind. Ten minutes after doing this, the 5G logo went to the LTE image... And then ten more minutes later, I lost connection again and it wouldn't reconnect regardless of what was done... I'm gonna try joining the carrier services beta and see what happens. The only change I've made before this started happening was flash the latest Despair kernel.
*Final Edit* - I have removed my other edit posts as the issue was gone on other kernels and then returned a few minutes later. It seems there's either maintenance on my nearest cell tower or something else is going on... I'll wipe and reinstall the January update tonight to see what happens. Weird stuff.
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There's definitely some backend wonkiness with the preferred network toggle. It takes a good minute sometimes more for the network to jump back to LTE.

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