Who else has backlight bleed? - LG G7 ThinQ Questions & Answers

There have been a few reports on Reddit of backlight bleed in demo units. Personally, one of my Raspberry Rose units has the backlight bleed (between the home and app switcher buttons, aka circle and square) and the other does not. I created a form to get an idea if this issue is widespread (like the G2x) or if maybe it's just an early batch problem or it's really not a problem and just a few flawed units. Please contribute to the form either way, the more data the better.
https://docs.google.com/forms/d/e/1...FaGANnb1DlA_gATnM9EYXKxg/viewform?usp=sf_link

For reference, this is a bad case of the backlight bleed:
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I have a slight bleed at bottom that I would never noticed without you pointing it out.

I have it as well right in between the circle and the square button...not cool for a brand new phone to have this problem right from the start...time to have Verizon send me a new one

techrider6262 said:
I have a slight bleed at bottom that I would never noticed without you pointing it out.
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Sorry! It's not noticeable on certain screens, seems like solid white/light gray is most prone to showing it. My G2x didn't have much bleed, but that had a whole class action lawsuit against it.

Sinister04wrx said:
I have it as well right in between the circle and the square button...not cool for a brand new phone to have this problem right from the start...time to have Verizon send me a new one
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Click to collapse
Light bleed is a complaint on a lot of devices even tv's.

I as well have the light bleed in that same exact spot. Yours looks a lot worse than mine though. To be honest, I think it's mainly an LG thing to have something slightly wrong with their displays. I've had their v10 and every flagship after that besides the v30 and they always had that slight light bleed issue

AwesomeFabe said:
I as well have the light bleed in that same exact spot. Yours looks a lot worse than mine though. To be honest, I think it's mainly an LG thing to have something slightly wrong with their displays. I've had their v10 and every flagship after that besides the v30 and they always had that slight light bleed issue
Click to expand...
Click to collapse
Yeah, but at least the V10/20 had a secondary backlight with a weird screen design to blame it on. I'd actually understand it more if the bleed on this one was around the notch, the bottom doesn't make much sense.

TheJesus said:
Yeah, but at least the V10/20 had a secondary backlight with a weird screen design to blame it on. I'd actually understand it more if the bleed on this one was around the notch, the bottom doesn't make much sense.
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Click to collapse
I think it does since the bottom is where all the ports are.

There's a tiny amount of backlight bleed on mine. Right at the bottom of the screen, just like in your picture. Just not nearly as bad. In fact, I didn't notice it until I went looking for it. Picked up a gray one from T-Mobile yesterday.

Just exchanged mine at TMobile. Exact location of bleed

[email protected] said:
Just exchanged mine at TMobile. Exact location of bleed
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Click to collapse
Did it fix it?

I had a small mark at the exact same spot as the OP so I will be exchanging mine at Tmobile when they open in 2 hours.
In my experience, bleeding does spread over time. I am on Jump on Demand and will probably only keep this for less than 6 months but still, now that I have noticed the spot, it will drive me nuts.

Yep, new one is flawless

why is that more with the gray one ?

Well, thanks for that. Just realized I have one in the exact same spot, too. I don't think it will drive me nuts, but now I know it's there.

im on HK/SG set. my screen is perfect.. no such issue

I have the light bleed as well, I bought mine off craigslist and now I can't even walk into a store to exchange. So looks like I'm screwed and can't even exchange. And I don't know if LG will do anything if I contact them. They rejected my LG promise registration for 2nd year warranty since I didn't buy directly from an authorized retailer.
Sent from my LM-G710 using Tapatalk

kirdroid said:
I have the light bleed as well, I bought mine off craigslist and now I can't even walk into a store to exchange. So looks like I'm screwed and can't even exchange. And I don't know if LG will do anything if I contact them. They rejected my LG promise registration for 2nd year warranty since I didn't buy directly from an authorized retailer.View attachment 4518687
Sent from my LM-G710 using Tapatalk
Click to expand...
Click to collapse
you should still have manufacturer warranty. you'll have to sent it into LG, but they'll have to fix it.

WaxysDargle said:
you should still have manufacturer warranty. you'll have to sent it into LG, but they'll have to fix it.
Click to expand...
Click to collapse
Thanks hopefully they do since I can't unsee the light bleed now.
Sent from my LM-G710 using Tapatalk

Related

Pink spot at the center of every captured picture and video !

I have just noticed that there is pink spot on the camera
the attached file shows a picture of a white wall .is there anybody else who has the same problem?do you think it's a software or hardware problem ?
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Sent from my SGH-T989 using XDA App
This might be an obvious suggestion, but try cleaning the camera lens.
Sent from my SGH-T989 using xda premium
I seem to remember there being an issue with pink spots in the center of photos in some phones. I'd take it back to the store & exchange it if you're within your 2 weeks, otherwise call T-Mo & see about getting a warranty replacement.
too late to exchange? If not.. I dont know why you're still online and not in the store lol
Mrcojocaru said:
too late to exchange? If not.. I dont know why you're still online and not in the store lol
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it's too late i have had this phone for a month now,and just noticed this problem ,
been distracted with the faulty screen (vertical lines and blobs) for that issue i had to send the phone to samsung repair,
and now i have to deal with this issue,I don't even like to use this phone anymore !
so disappointed with samsung
so Does everybody think that it's a hardware problem ?
I just found out that the 1st device i got which i had to exchange because of the screen blobs had the same camera issue(pink patch at the center of the picture)while i was reviewing the pictures taken by that phone !
denverguy said:
so Does everybody think that it's a hardware problem ?
I just found out that the 1st device i got which i had to exchange because of the screen blobs had the same camera issue(pink patch at the center of the picture)while i was reviewing the pictures taken by that phone !
Click to expand...
Click to collapse
hehe. Me too I have the same problem.
I only notice this issue with a reflection of natural light and no flash. Are you taking the picture with flash?
tri4life said:
I only notice this issue with a reflection of natural light and no flash. Are you taking the picture with flash?
Click to expand...
Click to collapse
That's the white wall with Auto everything, no flash under fluorescent lights.
the reddish picture is no flash with fluorescent setting for white balance.
The one with bright spot is auto everything with flash on a white wall under fluorescent lights. I think the problem is with the software tries to adjust the white balance.
Deng you I just took a picture against a white wall and I have that issue also good thing I just got the phone a week ago,
Sent from my SGH-T989 using XDA App
funziebear said:
Deng you I just took a picture against a white wall and I have that issue also good thing I just got the phone a week ago,
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
hehe I think it's the software problem, so it would not help if you exchange it.
hyl4me said:
hehe I think it's the software problem, so it would not help if you exchange it.
Click to expand...
Click to collapse
Try the miui cam.apk on your phone and see if it makes a different.
i just performed a test and think others should try this. I noticed you guys took a pic of a white background or wall so i did same thing regular lighting no flash, and aimed at the wall i also seen the pinkish spot but as i panned my phone around it would fade away then come back as i panned. so then i took a still shot with flash off and had the same result as op. then i did the same thing with flash on and no pink spot at all. so i definitely think its a lighting condition that makes our phones show this weird shade or color. more light = no pink spot. but its weird cuz it seems to only happen on lighter backgrounds like a white wall and such. because that is the only time i ever noticed this anomoly. and ive took a **** load of pics of my 1yr old boy, and girls
---------- Post added at 02:16 PM ---------- Previous post was at 02:11 PM ----------
i honestly dont see it as a big deal as this phone takes great pics
I used the miui cam still there , idk the issues on this phone are small and idk how I really feel about it haha I've only had this phone a week so far, came from a non issue g2x wich I was lucky
Sent from my SGH-T989 using XDA App
I see the pink spots at the center of the pictures under the day light ,and those spots turn greenish with the florescent light at night !
I think that affect the pictures quality ,
not sure what to do
Look here: http://pocketnow.com/thought/clarification-the-pink-spot-syndrome
Also note that sometimes it's green instead of pink.
I'm much more concerned about the blobs and lines.
01010001 said:
Look here: http://pocketnow.com/thought/clarification-the-pink-spot-syndrome
Also note that sometimes it's green instead of pink.
I'm much more concerned about the blobs and lines.
Click to expand...
Click to collapse
well i have both issues,lol
the vertical lines and the camera issue !
denverguy said:
well i have both issues,lol
the vertical lines and the camera issue !
Click to expand...
Click to collapse
The key difference is this camera issue can most likely be fixed in software, but the blobs/lines is probably a hardware issue.
01010001 said:
The key difference is this camera issue can most likely be fixed in software, but the blobs/lines is probably a hardware issue.
Click to expand...
Click to collapse
I'm going to ask for a warranty replacement,and see if it's gonna be issue free or not ,i know it will be a refurbished device but im done sending the phone to samsung and waiting for 2 weeks using an older device !

verizon replacement for pink/purple hue

i will check to see what kind of replacement they send me.
my current version has hboot that is still not unlocked and pink and purple hue. i might as well take the risk.
i am hoping for the lower hboot and no camera issue, wish me luck.
this post is just to show you guys what happens from using verizon.
Good luck! Last Blue one I got from VZW still had 4.2.2 and exploitable bootloader. But a nice dead pixel on the screen and jagged edges and huge ass gaps.
zetsumeikuro said:
Good luck! Last Blue one I got from VZW still had 4.2.2 and exploitable bootloader. But a nice dead pixel on the screen and jagged edges and huge ass gaps.
Click to expand...
Click to collapse
How in the world did you manage to get a blue one from verizon? And what do you mean by jagged edges? You mean on the body?
Huge gaps from where?
belovedson said:
How in the world did you manage to get a blue one from verizon? And what do you mean by jagged edges? You mean on the body?
Huge gaps from where?
Click to expand...
Click to collapse
I have the blue BB version so they have replacements for them as well. The lower right hand corner has a big ass gap and you can feel the jagged edge when you run your finger along it. Also the screen and bottom grill has a big ass gap you can stand a playing card up in it trololol.
zetsumeikuro said:
I have the blue BB version so they have replacements for them as well. The lower right hand corner has a big ass gap and you can feel the jagged edge when you run your finger along it. Also the screen and bottom grill has a big ass gap you can stand a playing card up in it trololol.
Click to expand...
Click to collapse
Do you hsve pics? Sounds like this phone was dropped a couple of times
belovedson said:
Do you hsve pics? Sounds like this phone was dropped a couple of times
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PoS is already on it's way back to Verizon. I do have a pick of the pixel and i stuck a post it in the gap between the screen and base i can upload.
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zetsumeikuro said:
PoS is already on it's way back to Verizon. I do have a pick of the pixel and i stuck a post it in the gap between the screen and base i can upload.
Wow thanks for sharing that. Thank goodness I didn't get he blue. Did you notice if it had the stock microphone arrangements. I know HTC was getting sued by Nokia about that
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belovedson said:
zetsumeikuro said:
PoS is already on it's way back to Verizon. I do have a pick of the pixel and i stuck a post it in the gap between the screen and base i can upload.
Wow thanks for sharing that. Thank goodness I didn't get he blue. Did you notice if it had the stock microphone arrangements. I know HTC was getting sued by Nokia about that
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The build date for the device was back in sep 13. I don't remember when the lawsuit went through for the infringement.
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zetsumeikuro said:
belovedson said:
The build date for the device was back in sep 13. I don't remember when the lawsuit went through for the infringement.
Click to expand...
Click to collapse
I did a quick search but I cant tell by my serial when my one was manufacturer date was? How did you find out
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belovedson said:
i will check to see what kind of replacement they send me.
my current version has hboot that is still not unlocked and pink and purple hue. i might as well take the risk.
i am hoping for the lower hboot and no camera issue, wish me luck.
this post is just to show you guys what happens from using verizon.
Click to expand...
Click to collapse
All the best :good:
Use this http://219.80.249.25/IMEIQuery/IMEIQuery.aspx?ct=zh-CN and you can see your build date. The Blue HTC One's I got from Verizon were built on 9/25/13. Month later than the one I got from Best Buy. Seems the blue ones are phones set aside by the manufacturer for warranty exchanges I think.
Left one is from Verizon right is Best Buy. Bit yellowish on the screen from Verizon but people are saying that will go away as it can be attributed to the adhesive. There seems to be no difference in games and videos for coloration.

White bright spot on the screen

I've noticed a few days ago that on my G Pad a white spot has appeared on the lower left side of the screen.
I've never seen it and I'm almost sure that is not something there from day one (I would have noticed since then)
Here you can see some photos. It may seems small and hard to spot but if I scroll a page with a white background I can notice it immediately. This happens only with the white, with all the other colors I can't see it.
Do you what it is? A little damage on the screen or some problem that I can resolve with the warranty?
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I don't know what it is but my first G Pad did this after about 3 months, had a refund and bought another. That is now, after 4 months use, away being repaired for the same issue. Both had 3 or 4 spots or small patches, as you say, they become obvious when you scroll a mainly white screen but are tricky to photograph.
Armpowered said:
I don't know what it is but my first G Pad did this after about 3 months, had a refund and bought another. That is now, after 4 months use, away being repaired for the same issue. Both had 3 or 4 spots or small patches, as you say, they become obvious when you scroll a mainly white screen but are tricky to photograph.
Click to expand...
Click to collapse
So it seems to be something related to the LCD technology, doesn't it? Something that could happen after some usage, right?
Here you go mate I also have the same problem. The spot wasn't there when I first bought it, it has just recently appeard
Sent from my GT-I9505 using XDA Free mobile app
Sent from my LG-V500 using XDA Free mobile app
5warafat1 said:
Here you go mate I also have the same problem. The spot wasn't there when I first bought it, it has just recently appeard
Sent from my GT-I9505 using XDA Free mobile app
Click to expand...
Click to collapse
Wow... What are you going to do? Try with the lg customer service or keep it?
Do you think that maybe a new model (or ours fixed) is going to show the same issue after some time?
I have the same issue! And it's not all: it's the second G Pad with the same issue!
I buy the first, then when I see the the problem I went to an LG service which change the old one with a new, but the new one has the same issue...plus a dead pixel
No I haven't contacted lg regarding this issue, I brought it five months ago. I think am just going to keep it as it nothing too major.
Sent from my LG-V500 using XDA Free mobile app
I have got the same issue. One white spot in the middle of screen and four spots on a corner. I noticed them after 3-4 months after the purchase. Frankly, I am going to wait a few weeks before contacting LG service. Maybe someone has already discussed the problem with lg customer service?
brzytwa007 said:
I have got the same issue. One white spot in the middle of screen and four spots on a corner. I noticed them after 3-4 months after the purchase. Frankly, I am going to wait a few weeks before contacting LG service. Maybe someone has already discussed the problem with lg customer service?
Click to expand...
Click to collapse
I sent my G Pad to store where I buy it. Them have sent it to an LG center.....after two months my G Pad came back with a only a firmware reset, because for LG the problem doesn't exist or it's not enough to be repaired...
I've had a similar issue and within 2 weeks the Tab came back with a new screen - without the bright spot, without thin blue line and without any lightbleeding.
Zarrick19 said:
I've had a similar issue and within 2 weeks the Tab came back with a new screen - without the bright spot, without thin blue line and without any lightbleeding.
Click to expand...
Click to collapse
your experience could be very important for us!
can you tell us exectly who did you contact? where did you lead the tablet? do you have any document that reports your problem?
mattia.b89 said:
your experience could be very important for us!
can you tell us exectly who did you contact?
Click to expand...
Click to collapse
My G Pad was away for this problem for about 10 days and has come back without the white spots on screen. There's no obvious sign of how they do the repair (good!) - paperwork says replacement display.
This was in the UK, it was about 4 months old and I contacted the retailer who contacted LG, who agreed the repair (I had to send photos) and arranged for a courier to take it to the repair centre. The new panel seems to be a bit pink but maybe the old one was too !
Oh well, the new, replaced display has a dead pixel too. It looks really tiny, almost as it is just one pixel, so I don't think the retailer will repair it Honestly, I won't go buy any other LG device in the future.
I don't know if I'll buy another LG product in the future, but I'll keep in my mind this bad experience...
I tried to bring my Gpad to a LG Repair Center. I hope that the defect will be resolved
let us know!
meanwhile a lamp (I think) related to illumination doesn't work anymore
here a photo that show the issue, right between two fingers
http://postimg.org/image/si3t8glsp/
I have 2 of them ( one on each side )
But besides them, no other issues so far.
mattia.b89 said:
let us know!
meanwhile a lamp (I think) related to illumination doesn't work anymore
here a photo that show the issue, right between two fingers
Click to expand...
Click to collapse

screen is fried after 2 days of use

as the title states, my screen is fried after 2 days of use. I am so disappointed... :crying: i left it on the charger and noticed it was darker than usual. this as well as my battery not charging completely is causing me to really consider not bothering replacing this one and cashing out while I'm ahead
i am having trouble posting pictures directly so...http://1drv.ms/1uVzkyg
Zbraptorsdr said:
as the title states, my screen is fried after 2 days of use. I am so disappointed... :crying: i left it on the charger and noticed it was darker than usual. this as well as my battery not charging completely is causing me to really consider not bothering replacing this one and cashing out while I'm ahead
i am having trouble posting pictures directly so...http://1drv.ms/1uVzkyg
Click to expand...
Click to collapse
That's the first I've seen this. Good thing you still have time to exchange it!
Zbraptorsdr said:
as the title states, my screen is fried after 2 days of use. I am so disappointed... :crying: i left it on the charger and noticed it was darker than usual. this as well as my battery not charging completely is causing me to really consider not bothering replacing this one and cashing out while I'm ahead
Click to expand...
Click to collapse
Definitely a screen burn, image burn-in during charging...
(You can clearly see the charging ring burned into the screen)
That's not a good sign... but this is the first time I've seen or heard anything about this, so most likely just a defective unit.
Definitely get a replacement before it is too late.
Someone else posted something like this a while ago he got his from Google I / O. Apparently his developed screen burn-in pretty quickly as well. I'm hoping these are just defective units and not a sign of things to come for all of us.
Sent from my LG-LS995 using Tapatalk
That looks horrible.
I decided to stick it on the charger all night and its worse (ha!) I'm glad i went through best buy. I'm going in and politely demanding a prompt replacement. its odd, the display seems to have more jagged edges on the screen icons as well as a change in brightness since this problem started.
that sucks man, considering the shortage, I hope you get a quick replacement
https://plus.google.com/109468208780802399420/posts/fZ2YkEkH7aT
Turning the screen off helps charge the battery faster too, don't know why Moto decided to leave it dim...
I called Motorola, they knocked 10% off and free shipping. Best buy couldn't order through their stock system on account of scarcity. I should receive a new one within 4 weeks. I hope it's still the grey band and not the stone leather one. I added more photos of how bad the burn in was.
Yeah, that's crazy. Definitely defective!
I actually liked having the display on all night on my nightstand and using it as a clock. Never had any Ill effects, though
Seems like a defective unit or there would be a ton of people reporting this. Sorry for your loss and I hope you get a replacement soon!
i thought it looked nice as well although it bathed my room in blue light that made it hard to close my eyes.
Zbraptorsdr said:
I called Motorola, they knocked 10% off and free shipping. Best buy couldn't order through their stock system on account of scarcity. I should receive a new one within 4 weeks. I hope it's still the grey band and not the stone leather one. I added more photos of how bad the burn in was.
Click to expand...
Click to collapse
4 weeks?!! WTF! Dammit, I may have to send mine in because of dead pixels. Seems like their are more defective than good ones out there. :/
Sent from my A0001 using Tapatalk
aimfire72 said:
4 weeks?!! WTF! Dammit, I may have to send mine in because of dead pixels. Seems like their are more defective than good ones out there. :/
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
Nope people only post when they have issues. What would be the point of everyone with no issues creating a thread to say "my watch works fine"?
i honestly don't think he had a bad unit. i think that these screens are subject to burn in just like early plasma hd screens. he already stated that he left the watch on the charger for two days with a static image. that is a recipe for burn in on screens that are susceptible to burn in. after reading this thread i turn my screen off when the phone is on the charger.
gammite said:
i honestly don't think he had a bad unit. i think that these screens are subject to burn in just like early plasma hd screens. he already stated that he left the watch on the charger for two days with a static image. that is a recipe for burn in on screens that are susceptible to burn in. after reading this thread i turn my screen off when the phone is on the charger.
Click to expand...
Click to collapse
total time on dock was 6 hrs (overnight) i never left it sitting for more than that.
Zbraptorsdr said:
total time on dock was 6 hrs (overnight) i never left it sitting for more than that.
Click to expand...
Click to collapse
well i don't know what to say then. what would make your screen more susceptible to burn in than another. very weird.
gammite said:
well i don't know what to say then. what would make your screen more susceptible to burn in than another. very weird.
Click to expand...
Click to collapse
Maybe some glitch made his screen stay on max brightness while on the charger instead of going dim?
gtg465x said:
Maybe some glitch made his screen stay on max brightness while on the charger instead of going dim?
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Click to collapse
That was exactly my thought after seeing this pic:
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I usually do the turn off your screen trick while on the charger to avoid all these.

Yellowish tint on screen?

Might be being paranoid due to 2 XL screen issues but has anyone notice a yellowish tint to the screen? It almost seems like off axis is more pure white and looking directly on is a warmer white if that makes sense. Might try to take pics but not sure I can capture it.
I haven't noticed any hardware problems with the display yet, although I do have black clipping in movies.
Instead of starting a new thread I decided to post my issue here because it's screen related. I don't have any yellow hue with my screen. I unfortunately have a pinkish hue on the right side of my phone. I saw it immediately after powering up for the first time. Kinda reminds me of the S8+ fiasco. It's just in the right side and starts about the middle of the screen and heads up to the top. I called Google and they took my issue very seriously. They wanted pictures and it's a very hard thing to capture with a video or pic but they said they could see it in one of the pics I sent. They have me play some white screen YouTube video and wanted a picture while that was playing. Anyways, they took my info about the issue to some higher ups and called me back about an hour and a half later. The person I dealt with was nice but a bit pushy with getting pic results. He was concerned about some widespread issue because the phone was just released. So he said that these panels have some color shifting (ok? Already went over that) but offered to send out a new replacement. That is me basically buying another and not getting charged unless my original phone isn't returned on time. I'm very disappointed with the screen having this issue. I went through the whole blue screen last year. I had to get two replacements until I received a "good one." Anyone else having screen issues with color?
Sorry to hear about your yellowish screen issue. If you aren't happy with it I'd return it. There are a few friends of mine that have great screens
Here is what I'm noticing. Maybe that's just the way it is and it's something I've never noticed before. The funny thing is I have a Xs Max and the Pixel looks better. Interestingly enough the second picture (pure white) looks similar to the Xs max if true tone is turned off.
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My display is great. Beautiful. I'm grateful too because I went through 7 2 XL's before I found one with a display I could deal with.
Adaptive brightness, if on, will turn the screen yellowish in low light conditions.
Otherwise, I didn't notice anything since I received the phone today. I've been using it all day.
Nope, mine has been fantastic. Looks great.
Going to have to go check other devices in store. Can't tell if what I'm seeing is normal without another unit to compare.
No matter what phone you get an OLED screen is a lottery to how even the whites are or the degree of hues
Reuben_skelz92 said:
No matter what phone you get an OLED screen is a lottery to how even the whites are or the degree of hues
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+1 I've seen some "comparisons" saying the 3 was warmer than the 3XL they saw. I'm opposite here. Received a 3 before launch day. Nice, cool screen (which is my preference). Phone felt way too small for me so I picked up a 3XL at Best Buy yesterday. Quite a bit warmer than the 3. Returning that one today haha.
DanRyb said:
+1 I've seen some "comparisons" saying the 3 was warmer than the 3XL they saw. I'm opposite here. Received a 3 before launch day. Nice, cool screen (which is my preference). Phone felt way too small for me so I picked up a 3XL at Best Buy yesterday. Quite a bit warmer than the 3. Returning that one today haha.
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Haha If it's noticeable straight away and takes away the enjoyment of the screen then a swap is the best way. I've had devices from Samsung, Huawei, OnePlus, Google etc and I've had bad tints or uneven whites on them all..so part of the oled game
theycallmerayj said:
Might be being paranoid due to 2 XL screen issues but has anyone notice a yellowish tint to the screen? It almost seems like off axis is more pure white and looking directly on is a warmer white if that makes sense. Might try to take pics but not sure I can capture it.
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Do you have any updates on this? Did you try to contact Google?

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