XPERIA PLAY issue - Xperia Play Q&A, Help & Troubleshooting

Hello there!
I am new here as I only just discovered this place... I am hoping someone can assist me.
So I got hold of a Xperia play about 8 months ago, put a new battery into shortly after. It worked great for a few months and then died?
Basically the light goes green when charged and plugged into my computer.
But the screen doesnt come on anymore... It vibrates when I try to turn it on but nothing happens.
Also my computer does not recognize that its plugged in... although it does charge to green light.
Can anyone assist me? I will watch the post with great interest!
Anymore info you require please ask!
Thank you

westy44 said:
Hello there!
I am new here as I only just discovered this place... I am hoping someone can assist me.
So I got hold of a Xperia play about 8 months ago, put a new battery into shortly after. It worked great for a few months and then died?
Basically the light goes green when charged and plugged into my computer.
But the screen doesnt come on anymore... It vibrates when I try to turn it on but nothing happens.
Also my computer does not recognize that its plugged in... although it does charge to green light.
Can anyone assist me? I will watch the post with great interest!
Anymore info you require please ask!
Thank you
Click to expand...
Click to collapse
maybe your battery short-circuited
Sent from my SM-G610F using Tapatalk

basedanon01 said:
maybe your battery short-circuited
Sent from my SM-G610F using Tapatalk
Click to expand...
Click to collapse
Thanks for the reply, if the battery short circuited, wouldnt there be no lights on atall?

If is the cause by the battery, have you try buy a new one?

could it be the flat cable that connects the screen to the pad? i wouldn´t know ho to check it tho, maybe wait until it should have booted into android and press the volume buttons to see if it vibrates or does any sound. or slide the pad to unlock and press the volume buttons maybe..

Related

[Q] Bricked Wildfire cannot power up

Hi
in need of help here....
The phone was happily running CyanogenMod 7.1.0.1 and all was well.
Had the phone plugged into the mains for a recharge and all was as expected.
However the next time that I looked the phone was off without any lights.
I disconnected the charger and tried to reboot the phone, nada
tried rebooting to recovery and again nada.
The phone is completely dead.
tried changing the battery with a known good fully charged battery,
Still cant boot the phone at all and interestingly when connected to PC via USB the PC doesn't see the phone....
Desperately need plenty of help here
TIA
Can you go into HBOOT?
see my post
http://forum.xda-developers.com/showthread.php?t=1401784
It details how to fix a similar issue i had
Doing it this way will totally wipe all your data i'm afraid.
If you cant get into HBOOT i.e. powers on but just a blank screen, let me know, i should have a fix at home (i'm at work at the moment)
Thanks for getting back to me,
But the issue is the phone is bricked ie cannot boot at all...
need the help
Arfer said:
Thanks for getting back to me,
But the issue is the phone is bricked ie cannot boot at all...
need the help
Click to expand...
Click to collapse
so no power to the phone at all? what happens when you connect to PC? does the charge LED come on?
No nothing at all, as I mentioned earlier no lights and the PC does not see it at all..any thoughts? TIA
Mmmmm seems like its a gonna mate.
Last attempt I'd try removing battery and leave it out for about 20mins,then replace and without turning it on or pressing any buttons plug charger in and leave for as long as you can. Try at LEAST 10 hours then try turning it on. Sorry can't think of anything else more to try.
" once its gone,its GONE."
Thanks for that I'll give it a try overnight and post back
Arfer said:
Thanks for that I'll give it a try overnight and post back
Click to expand...
Click to collapse
yeah try that and ive just remembered something too but not sure if it was wildfire related but i think it might be worth a mention.
sometimes the chargers have faults and need replacing so lets throw that into the pot too. if the over night power down charge doesnt work maybe try a different charger as a final last resort. really hope its as simple as that for you cos to be honest its not a bad little phone to have.
regards slymobi.
Tried as you suggested, same result. Will try and borrow a known working charger but won't be able to organize it until the weekend. Will post back then.
Thanks for now and best regards Arfer
Ah gutted. Lets hope its the charger then mate. Could try a USB charge whilst you wait for mains charger. Just try off power charge from USB this time.
" once its gone,its GONE."
Arfer said:
Hi
Desperately need plenty of help here
TIA
Click to expand...
Click to collapse
i have a nokia 3310 you can have as a replacement.
Thanks for all the help but all to no avail. Technically speaking it's dead. Thanks anyway.
sorry mate, but i think the time has come
Arfer said:
Thanks for all the help but all to no avail. Technically speaking it's dead. Thanks anyway.
Click to expand...
Click to collapse
really good excuse for an upgrade though!
Sent from my HTC Wildfire using xda premium
That's a good positive way to look at it ! Shame my wallet is now fully into it's own post Xmas "economic downturn"
I know this sounds like a noobish trick but I was in a similar boat today.
I ran out of juice today during school, so when I got home I plugged my phone in. Nada from it. Cut to the chase, I run CM7.1.0.1_buzz like you with CWM(2.5.0.7 I think).
Took the battery out, and pushed the white button in on it (assuming it's a reset button for the battery controller). Threw the battery back in the phone and plugged it in. I then had a red flashing light, which from what I've seen myself, just means the phone is completely flat (I've seen it twice and my battery still works, no replacement). So I'm leaving it to charge since last time I had it, a full charge got rid of the red flashing light to a solid red light (the normal charging one). I thought I had a brick too since I OC'd it since I rooted a long time ago.
Good luck!
EDIT: Forgot to add, I couldn't get in to HBOOT
Thanks for the battery button tip. Didn't work for me, have also tried putting in my mate's fully charged battery and it won't boot...the phone is no more

[Q] Xperia Ion Bricked?

Hi guys, this is sort of a last resort thing and I've read the thread with "Xperia Ion bricked. Any fix?".
Basically, I was doing the battery callibration (http://forum.xda-developers.com/showthread.php?t=1760207&highlight=battery) and so did the power + volume up button. I did this around 3 times as it went from 95% to 98% then I was expecting it to go up but it stayed at 98% so I decided to do it once more. However, instead of usually vibrating, the screen just instantly went off. Tried to power up but it didn't work. Took it off from the charger and tried all button combinations (power + volume up/down) and still to no avail.
Then I put it in the wall charger again and the LED seems to have a faint orange light coming when charging so I know it's actually charging... Then I thought it may be possible that for some reason, the battery is drained and followed the "Xperia Ion bricked. Any fix?" http://forum.xda-developers.com/showthread.php?t=1771106. After around 15 minutes, the faint orange LED vanished and so I took it off the charger, did the button combinations again and didn't do anything. I put it back in the charger and see the faint orange LED...
Now it's just charging and I don't know what to do Is my beloved Ion bricked? I just got it a month ago :crying: what should I do with it?
Tried plugging it in the computer and PC Companion didn't see my device
Also I live in the UK and I got the phone from Indonesia... It still has a years guarantee but I can't go spend £500 for a ticket just to fix my phone
I'm extremely desperate, please help!
Hold power + volume up wait for one vibrate, keep holding both you should then get three vibrates in a row now turn it on normally, mine kinda did the same thing and I did this
Sent from my LT28at using xda premium
At worst you will need to follow the Soft Brick Steps thread instructions.
thanitos said:
Hold power + volume up wait for one vibrate, keep holding both you should then get three vibrates in a row now turn it on normally, mine kinda did the same thing and I did this
Sent from my LT28at using xda premium
Click to expand...
Click to collapse
Hey thanitos, I tried that so many times, i held both for 1-2 minutes and it doesnt vibrate or respond!
popfan said:
At worst you will need to follow the Soft Brick Steps thread instructions.
Click to expand...
Click to collapse
Hey, my computer can't detect the device so I don't know how to soft brick it :/
Thanks for the replies though guys appreciate it
Leave it sit off the charger over night charge it to 50% and follow the rest
Sent from my LT28at using xda premium
thanitos said:
Leave it sit off the charger over night charge it to 50% and follow the rest
Sent from my LT28at using xda premium
Click to expand...
Click to collapse
Okey, I shall try that, thank you so much for replying and I shall post the results tomorrow
I just bought the phone. I want to wish you luck bro!
thanitos said:
Leave it sit off the charger over night charge it to 50% and follow the rest
Sent from my LT28at using xda premium
Click to expand...
Click to collapse
Hey again, I've left the phone overnight, well since 7pm to 5am really and yeah, what should I expect when I put it in the charger? Because atm I'm getting just the same orange light... do i keep on charging or wait more till the battery clears out? Thanks again for your help and open to other advice
ericc191 said:
I just bought the phone. I want to wish you luck bro!
Click to expand...
Click to collapse
Good choice! It's a really good phone, worth every penny of it especially now with the official ics update enjoy yourself and I hope I can enjoy mine in a few hours
Sorry for posting twice, I forgot to add this input
Zakanam said:
Hey again, I've left the phone overnight, well since 7pm to 5am really and yeah, what should I expect when I put it in the charger? Because atm I'm getting just the same orange light... do i keep on charging or wait more till the battery clears out? Thanks again for your help and open to other advice
Click to expand...
Click to collapse
Is the phone on? Meaning it's using power in some way (led on, screen is black but on, button lights stay on)? If so you may need to drain the battery, if the reset trick isn't working. Once the battery is dead (this can take up to 24 hours) and it shuts off, try charging it. Do not turn it on till it's charged more than halfway.
ericc191 said:
I just bought the phone. I want to wish you luck bro!
Click to expand...
Click to collapse
jeriku said:
Is the phone on? Meaning it's using power in some way (led on, screen is black but on, button lights stay on)? If so you may need to drain the battery, if the reset trick isn't working. Once the battery is dead (this can take up to 24 hours) and it shuts off, try charging it. Do not turn it on till it's charged more than halfway.
Click to expand...
Click to collapse
The phone is not on at all, the screen is not on, buttons not lighted or on and everything is like it's shut down. I've left it for like 24 hours now and I put it on charge just now, the situation is the same (( what do you think it is? I really hope I can fix it with patience since I've been patient since yesterday. Thanks for the reply but when I charge, the screen stays blank and the LED is not red, it is a slightly faint orange :/
Thanks again
Zakanam said:
The phone is not on at all, the screen is not on, buttons not lighted or on and everything is like it's shut down. I've left it for like 24 hours now and I put it on charge just now, the situation is the same (( what do you think it is? I really hope I can fix it with patience since I've been patient since yesterday. Thanks for the reply but when I charge, the screen stays blank and the LED is not red, it is a slightly faint orange :/
Thanks again
Click to expand...
Click to collapse
Even I'm not owning this phone,but the orange led means that your phone are charging
Sent from my SK17i using xda premium
UchihaDareNial said:
Even I'm not owning this phone,but the orange led means that your phone are charging
Sent from my SK17i using xda premium
Click to expand...
Click to collapse
Thanks for replying uchiha but I've put the phone on charge overnight which was like 8 hours and the light just goes. I'm still having this problem. I wish I could go to the sony store but I can't cause the Ion doesn't and will not come out in the UK and they have no parts for it. For now, I'll just leave it on charge for the whole day and see what happens.
Have you tried getting it to shut off then putting it in flashmode with flashtool ready to flash a ftf? Flashmode is USB+ volume down
Sent from my LT28at using xda premium
thanitos said:
Have you tried getting it to shut off then putting it in flashmode with flashtool ready to flash a ftf? Flashmode is USB+ volume down
Sent from my LT28at using xda premium
Click to expand...
Click to collapse
The thing is it's not on in the first place, the screen has no backlight, no sony logo or nothing, it is as if it is shut down! I have tried to put it in flashmode with flashtool, it doesn't detect any device whatsoever! If anyone has a solution please help
I had the same problem with the x10 mini of my wife. I have solve that when I unpluged the battery connector to be sure the photo is off. After I used seus to restaure stock rom. Try this method.
I think it is possible to remove or unplug the battery.
Sent from my LT28h using xda app-developers app
I found something funny that my phone does, when on charge and it is left for around 20-25 minutes, the red/orange LED flashes ONCE and then there is no more LED lighting or flashing... It's really weird, I don't know what to do :/
pepitto52 said:
I had the same problem with the x10 mini of my wife. I have solve that when I unpluged the battery connector to be sure the photo is off. After I used seus to restaure stock rom. Try this method.
I think it is possible to remove or unplug the battery.
Sent from my LT28h using xda app-developers app
Click to expand...
Click to collapse
THe battery is non removeable pepitto! Any other help? THanks for reply
Zakanam said:
THe battery is non removeable pepitto! Any other help? THanks for reply
Click to expand...
Click to collapse
On the x10 mini to but it is possible to disconnect the battery.
remove the back cover and see what's possible.
pepitto52 said:
On the x10 mini to but it is possible to disconnect the battery.
remove the back cover and see what's possible.
Click to expand...
Click to collapse
The ion battery CAN'T be remove no matter what...and to TS,if your phone still can't be turn on,try to let the battery completely drain,and leave it like that for 1 hour,and after that try to charge back...
I afraid your phone thought it was 'on' but the screen is 'off' like my old x10 Mini Pro which when I turn on,it vibrate and on (yep,alive) but the screen is black BUT I can feel the touch and the vibration of the phone.To fix the problem,I remove my phone battery for 10 minutes and turn it on again,after that it works perfectly...
Sent from my SK17i using xda premium

htc one x red light flashing and phone won't start

I have bought a htc one X a day ago, which was imported from some eastern country. The phone ran well for an hour or something.. and after that, it just dropped dead. The battery was about 60% when it dropped dead. And when I charge, the red light keeps on blinking. It won't turn on, or the red light will not be stable.
When i try to boot into bootloader, the phone does go into bootlader. But I have to keep my charging plug on. If i remove even for a second. the phones switches off again.
I can't go to warranty as this is a replacement. Some guidence will be appreciated. Thank you.
vamsi_krishna said:
I have bought a htc one X a day ago, which was imported from some eastern country. The phone ran well for an hour or something.. and after that, it just dropped dead. The battery was about 60% when it dropped dead. And when I charge, the red light keeps on blinking. It won't turn on, or the red light will not be stable.
When i try to boot into bootloader, the phone does go into bootlader. But I have to keep my charging plug on. If i remove even for a second. the phones switches off again.
I can't go to warranty as this is a replacement. Some guidence will be appreciated. Thank you.
Click to expand...
Click to collapse
Leave it on wall charger for a few hours
Sent from my HTC One X using xda premium
Hold down the power button and see if it powers on, if it does with no display cover the light sensor and see if the bottom keys power on
Sent from my HTC One X using xda app-developers app
vamsi_krishna said:
I have bought a htc one X a day ago, which was imported from some eastern country. The phone ran well for an hour or something.. and after that, it just dropped dead. The battery was about 60% when it dropped dead. And when I charge, the red light keeps on blinking. It won't turn on, or the red light will not be stable.
When i try to boot into bootloader, the phone does go into bootlader. But I have to keep my charging plug on. If i remove even for a second. the phones switches off again.
I can't go to warranty as this is a replacement. Some guidence will be appreciated. Thank you.
Click to expand...
Click to collapse
1. Charge the device for at least 10 minutes
2. With the device truly OFF (NOT ON STANDBY) , push in and hold volume up and volume down AND power button And HOLD for 2 minutes and let go once 2 Minutes has passed.
Doing this will calibrate the Circuit within the battery charging system.
Bro i tried your guide, still cannot turn on my phone.. I want my phone back. any other guide please
Jaheen said:
Bro i tried your guide, still cannot turn on my phone.. I want my phone back. any other guide please
Click to expand...
Click to collapse
If the phone doesn't power on & If the red led doesn't turn on while charging your phone then you should take it to service centre.. Might be a problem in battery or the motherboard
There is a batch file running about that helps charge from boot loader.
On phone so can't find it currently.
Sent from my HTC One X using xda app-developers app
daninantro said:
If the phone doesn't power on & If the red led doesn't turn on while charging your phone then you should take it to service centre.. Might be a problem in battery or the motherboard
Click to expand...
Click to collapse
Thank you for your reply
There is a thread that discribes step by step method to fix this problem.
Sent from my HTC One X using xda premium
convict_moody said:
There is a thread that discribes step by step method to fix this problem.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Like that is helping, if you make such a statement then also link him to the thread
http://forum.xda-developers.com/showthread.php?p=26192390
Sent from my HTC One X using xda premium
Jaheen said:
Bro i tried your guide, still cannot turn on my phone.. I want my phone back. any other guide please
Click to expand...
Click to collapse
Did you ever get to the bottom of this? I'm currently in this situation myself. I read the thread suggested here, but it helps very little if you can't even get to fastboot. For what it's worth, I do have a custom recovery, but a stock image. And the mother board is okay - I've swapped in a different battery and that seems to work, but I do want to get my original battery to work...
guys i have a solution i guess .. put your phone connected to laptop or computer for several minutes dont remove . it might take sometime and afterwards you will listen the usb connecting voice and the blinking will stop and will be stable and then you can turn on the mobile
If you have a flashing power light
This is when your device has overheated and wont let you start up your OS.
Plug your phone in for afew minutes then hold down the power, volume up and down buttons at the same time untill a white developers screen comes up, disconnected your device from cable and click on recover and leave for a minute then plug you power lead back in and leave again. When you come back to you phone it the LED should be a solid color and you can then boot your device.
Any problems Message me, any time.
Thanks
daninantro said:
1. Charge the device for at least 10 minutes
2. With the device truly OFF (NOT ON STANDBY) , push in and hold volume up and volume down AND power button And HOLD for 2 minutes and let go once 2 Minutes has passed.
Doing this will calibrate the Circuit within the battery charging system.
Click to expand...
Click to collapse
Yes it worked and now i can use my phone thanks 2 u man......!!!!!
use another charger
If the above tips don't work for you, you can try and use another, more powerfull, charger. It worked for me.
Thanks Mate !
daninantro said:
1. Charge the device for at least 10 minutes
2. With the device truly OFF (NOT ON STANDBY) , push in and hold volume up and volume down AND power button And HOLD for 2 minutes and let go once 2 Minutes has passed.
Doing this will calibrate the Circuit within the battery charging system.
Click to expand...
Click to collapse
Hey Buddy,
your solution worked perfectly. Thanks a ton! Keep up the good work. Cheers mate !!
daninantro said:
1. Charge the device for at least 10 minutes
2. With the device truly OFF (NOT ON STANDBY) , push in and hold volume up and volume down AND power button And HOLD for 2 minutes and let go once 2 Minutes has passed.
Doing this will calibrate the Circuit within the battery charging system.
Click to expand...
Click to collapse
And then?
After doing reset\calibration of battery circuit we put phone on the wall charger and wait until green LED.
Right?
Edit: wrong section, sorry
In most cases, must to change the cable or adapter, or both. I had the same problem twice.

[Q] HTC One X Discharged and Now Won't Charge At All

Hi, I have a One X which discharged to nothing on Saturday night/Sunday morning as I was in hospital and my wife was using it to call people.
I had a similar problem in June, once dead it won't take any charge, it won't power up normally and it won't boot up either with the volume down being pressed at the same time.
Nothing lights or flashes.
In June I sent it to O2 and it came back fixed, but I've had a conversation today to say the warranty is voided as I've rooted it.
They are saying that it needs a new main board as it is rooted. I kept explaining that I don't need a new board, just some charge to be put into the battery.
I do think that I've tried everything this time, and last, to get the phone started again without sending it away, but I'd appreciate advice on getting it up and running and how best to deal with O2, what arguments to use etc.
Many thanks
PoshCat1 said:
Hi, I have a One X which discharged to nothing on Saturday night/Sunday morning as I was in hospital and my wife was using it to call people.
I had a similar problem in June, once dead it won't take any charge, it won't power up normally and it won't boot up either with the volume down being pressed at the same time.
Nothing lights or flashes.
In June I sent it to O2 and it came back fixed, but I've had a conversation today to say the warranty is voided as I've rooted it.
They are saying that it needs a new main board as it is rooted. I kept explaining that I don't need a new board, just some charge to be put into the battery.
I do think that I've tried everything this time, and last, to get the phone started again without sending it away, but I'd appreciate advice on getting it up and running and how best to deal with O2, what arguments to use etc.
Many thanks
Click to expand...
Click to collapse
Try plugging it in to the charger and pressing the power button quickly 3 times. Keep trying that until it powers on and then charge as usual.
nms247 said:
Try plugging it in to the charger and pressing the power button quickly 3 times. Keep trying that until it powers on and then charge as usual.
Click to expand...
Click to collapse
Thanks, they want £180 so I'm best getting it back and starting again.
PoshCat1 said:
Thanks, they want £180 so I'm best getting it back and starting again.
Click to expand...
Click to collapse
Just Plug it in With Official HTC Cable In A New PC which has USB 2 or greater port. Eventually after sometime you will c blinking red light. Once you get blinking red light pull out and plug it back in again after some time red led will become stable. at this point turn on the phone.
Once the OS loads again repeat Plug out Plug In USB Cable. It should now charge. If it stops charging repeat Plug out Plug again. Hope this helps.
I am doing this now and i have reached 12%. Hope this helps you
nms247 said:
Try plugging it in to the charger and pressing the power button quickly 3 times. Keep trying that until it powers on and then charge as usual.
Click to expand...
Click to collapse
Cheers, I'll try that too.
deathbearer said:
Just Plug it in With Official HTC Cable In A New PC which has USB 2 or greater port. Eventually after sometime you will c blinking red light. Once you get blinking red light pull out and plug it back in again after some time red led will become stable. at this point turn on the phone.
Once the OS loads again repeat Plug out Plug In USB Cable. It should now charge. If it stops charging repeat Plug out Plug again. Hope this helps.
I am doing this now and i have reached 12%. Hope this helps you
Click to expand...
Click to collapse
Oops, wrong quote, I meant I'd try this too.
mine has reached 50% now. willl flash latest rom. also make sure once you boot in os goto settings>power>untick fast boot and restart the phone. and continue charging like i said.
Sent from my MB860 using xda app-developers app
nms247 said:
Try plugging it in to the charger and pressing the power button quickly 3 times. Keep trying that until it powers on and then charge as usual.
Click to expand...
Click to collapse
I have it back now.
I'm trying this method first, will it work straight away or do I need to leave it for an hour or so?
PoshCat1 said:
I have it back now.
I'm trying this method first, will it work straight away or do I need to leave it for an hour or so?
Click to expand...
Click to collapse
I left it charging all night but pressing the button quickly did not work.
I'm now trying leaving it plugged into my PC.
Any idea how long before this might show a red light?
Also, is this any different to leaving it plugged into a power lead?
Cheers
PoshCat1 said:
I left it charging all night but pressing the button quickly did not work.
I'm now trying leaving it plugged into my PC.
Any idea how long before this might show a red light?
Also, is this any different to leaving it plugged into a power lead?
Cheers
Click to expand...
Click to collapse
Actually it should show the blinking red light after 20 appx minutes after charging. Then after few minutes it should get stable, and then you can powerup the device.
sthbr82 said:
Actually it should show the blinking red light after 20 appx minutes after charging. Then after few minutes it should get stable, and then you can powerup the device.
Click to expand...
Click to collapse
Hmmmm, back from lunch, it's been plugged in since 9.00 this morning, 4 hours, and nothing.
Repair needed?
Ok, having taken it to a repairer I was told there was nothing wrong with the battery, charging unit etc, it was a complicated matter that they couldn't sort out.
Does anybody know of a reputable repairer who may be able to take a look please?
Many thanks.

Not Charging - Phone is Dead

I have a Zenfone 2 551, 2GB/16GB. Bought it 45 days ago. I bought an Asus Fast Charger later on. The first time I wanted to use the new fast charger the phone turned off.
I change to a regular charger and the led turned on (I had 40% battery at the time). Left the phone charging (standard original Asus Charger) and the battery instead of charging is loosing charge. Even with the led turned on.
Eventually the battery died. I tried other chargers. 1 out 10, maybe a got the led back on, but the battery stayed on 0% and wasn't enough to even turn on the phone
I've read several people having this same issue.
http://forum.xda-developers.com/zenfone2/help/zenfone-2-charging-dead-t3149072
https://www.reddit.com/r/zenfone2/comments/3em550/zenfone_2_not_powering_on_or_showing_charging/
http://forums.androidcentral.com/asus-zenfone-2/552432-phone-not-charging.html
In one of the post someone wrote this tip
Thanks for the reply. But after a long day of stressing, it worked by itself. I read from an article about another android with quick charging that the USB could have not been all the way in in the adapter which, in my opinion, it was but regardless I repeatedly unplug and plug(15 mins -30 mins interval)... did the same with the phone plug and unplug till I saw the battery level going up
It didn't worked for me!
I've already tried:
a. Changing chargers and cables
b. Pressing power for 20 seconds
c. Pressing volume up + power
d. Plugging and unplugging the phone every 15 minutes
I bought the phone while visiting the US (I don't live there).
Has anyone else had this kind of problem, and was able to fix it?
Thanks
Can you confirm if the ASUS adapters/USB cables work with other USB devices? Have you tried charging from a PC? If so, unfortunately this issue sounds like a hardware related issue and will require sending on for warranty service. Please feel free to contact me direct at [email protected] if you have any questions or concerns.
Sincerely,
ASUS_USA
my phone died yesterday like that. i connect my phone to my computer with Asus usb cable the one comes with phone. my phone screen cracked about 1 month ago but it was not disturbing me so i didn't repaired it. right now nothing works on the phone.. at the moment i connect my phone it turned off and for 1 sec battery screen appaired then nothing. can't see my phone when i connect to pc with adb or something like that too so i think problem is more then screen but any idea ? @Asus_USA @Asus
My Zen2 once died when i charged it in my pc. I just unscrewed the back , remove the battery and put it again., then it vibrates and works again.
rixz59 said:
My Zen2 once died when i charged it in my pc. I just unscrewed the back , remove the battery and put it again., then it vibrates and works again.
Click to expand...
Click to collapse
Thanks so much bro. , de attached battery and then attached again it vibrated 2 times and works perfectly
how do u detach the battery
kaaninel said:
Thanks so much bro. , de attached battery and then attached again it vibrated 2 times and works perfectly
Click to expand...
Click to collapse
please tell how you detach the battery.....would be of immense help.
regards
Rajesh
rajhydro said:
please tell how you detach the battery.....would be of immense help.
regards
Rajesh
Click to expand...
Click to collapse
Open your phone case...
Sent from my GT-I9500
detach the battery
krasCGQ said:
Open your phone case...
Sent from my GT-I9500
Click to expand...
Click to collapse
dude its not so funny.....
rajhydro said:
please tell how you detach the battery.....would be of immense help.
regards
Rajesh
Click to expand...
Click to collapse
Here is a short video that'll probably help.
https://www.youtube.com/watch?v=f84b-Zmu2D4
syn3h said:
Here is a short video that'll probably help.
https://www.youtube.com/watch?v=f84b-Zmu2D4
Click to expand...
Click to collapse
The guy uses a metal tip pin to release the battery connector? seems that is risky and may short something out. These asus phones have so many issues, that's for sure.
Chocketbear said:
The guy uses a metal tip pin to release the battery connector? seems that is risky and may short something out. These asus phones have so many issues, that's for sure.
Click to expand...
Click to collapse
I guess you could try a plastic one

Categories

Resources