Related
Just got this text:
FREE VZW MSG: Reminder: Your Samsung Note7 has been recalled due to an overheating risk. Because your safety is important to us, your Note7 will stop working on or about 1/31/2017. To prevent this service interruption, please immediately upgrade to a new device by visiting your original place of purchase. In addition, to avoid being charged for your Note7, please return it to the original place of purchase within 5 days. For more information, please visit go.vzw.com/note7faq
Does this mean they will hotline all remaining Note 7's based on IMEI/ID? Or is this related to another update?
Did anyone else get this?
And do we really need to return it to avoid full charge? I have read here that this is just a threat - that they can't really collect payment under recall law precedent.
Funny how they reference to return it in the "box" I called twice about and never got. Bastards.
I got this text message earlier today indicating 1/26/2017 is the date. I never received a box from VZW or Samsung either.
...I'm assuming that changing the phone's IMEI (say, to that of my broken Note3) would prevent this blacklisting/hotlining from bricking my phone's network access?
pcjabber said:
I got this text message earlier today indicating 1/26/2017 is the date. I never received a box from VZW or Samsung either.
...I'm assuming that changing the phone's IMEI (say, to that of my broken Note3) would prevent this blacklisting/hotlining from bricking my phone's network access?
Click to expand...
Click to collapse
I would assume so. That is what I am doing.
Ugh. I don't want to give it up! I'm on PHE and couldn't obtain root...is there anyway i can spoof my imei info or change it completely.
Sent from my Explosive Galaxy Note 7
Fourstarzzzz said:
I would assume so. That is what I am doing.
Click to expand...
Click to collapse
Have you been able to successfully change your IMEI thus far? The apps I've tried so far either need ROOT or don't support Samsung devices...
Found a method involving QPST (modifying the hex IMEI stored in "nv_data") but haven't tried it yet.
pcjabber said:
Have you been able to successfully change your IMEI thus far? The apps I've tried so far either need ROOT or don't support Samsung devices...
Found a method involving QPST (modifying the hex IMEI stored in "nv_data") but haven't tried it yet.
Click to expand...
Click to collapse
That tool is from 2009 from what I see.
You guys are out of luck...they are going to permanently hotline all outgoing calls to customer care...there is no possible way around that. I am sitting in the Verizon store right now
Sent from my Explosive Galaxy Note 7
Cammy253 said:
You guys are out of luck...they are going to permanently hotline all outgoing calls to customer care...there is no possible way around that. I am sitting in the Verizon store right now
Sent from my Explosive Galaxy Note 7
Click to expand...
Click to collapse
and the news just picked it up - with confirming details: http://fortune.com/2017/01/17/samsung-galaxy-note-7-verizon/
I also received this text indicating my device will be turned off on 1/31/2017. I have received constant text messages from Verizon threatening to shut down my phone, return it, or pay full retail price. It's a shame - I've already purchased the phone at full retail price from third party, so they can't charge me full price. Would they really ban the MEID of the devices off the network?
CarbonMan said:
I also received this text indicating my device will be turned off on 1/31/2017. I have received constant text messages from Verizon threatening to shut down my phone, return it, or pay full retail price. It's a shame - I've already purchased the phone at full retail price from third party, so they can't charge me full price. Would they really ban the MEID of the devices off the network?
Click to expand...
Click to collapse
I believe we are no longer able to use the note 7. Last chance to change it as the IMEI is but DO?
I don't imagine blocked updates will stop this one - ?
I read they are going to start redirecting your outgoing calls to customer service
-Alan said:
I read they are going to start redirecting your outgoing calls to customer service
Click to expand...
Click to collapse
Yep. I have no idea how to get around this one, especially since im on PHE and can't even obtain root
Sent from my Explosive Galaxy Note 7
Cammy253 said:
Yep. I have no idea how to get around this one, especially since im on PHE and can't even obtain root
Sent from my Explosive Galaxy Note 7
Click to expand...
Click to collapse
I just spoke with a Verizon rep about the latest test message and was told that they are not blocking IMEI's. He said they are not allowed to do that. He actually seemed a little annoyed and tried to convince me that Samsung is the one that everyone should be upset about, not Verizon. Samsung is the one pushing out these updates to disable our phones and Verizon is innocent to all this craziness. Yeah right! He said that Samsung has something in the works to disable the Note 7's but does not know what it is. If it's in the form of another update, I say we might be Ok if we have the updates blocked.
mdb0095 said:
I just spoke with a Verizon rep about the latest test message and was told that they are not blocking IMEI's. He said they are not allowed to do that. He actually seemed a little annoyed and tried to convince me that Samsung is the one that everyone should be upset about, not Verizon. Samsung is the one pushing out these updates to disable our phones and Verizon is innocent to all this craziness. Yeah right! He said that Samsung has something in the works to disable the Note 7's but does not know what it is. If it's in the form of another update, I say we might be Ok if we have the updates blocked.
Click to expand...
Click to collapse
Why would they need to block your imei when they can just route every call you make to customer service where you can talk to someone who doesn't know what they are talking about.
In the next two weeks they will make it so no one keeps their note 7 for use as a cell phone.
Sent from my HTC6545LVW using Tapatalk
mdb0095 said:
I just spoke with a Verizon rep about the latest test message and was told that they are not blocking IMEI's. He said they are not allowed to do that. He actually seemed a little annoyed and tried to convince me that Samsung is the one that everyone should be upset about, not Verizon. Samsung is the one pushing out these updates to disable our phones and Verizon is innocent to all this craziness. Yeah right! He said that Samsung has something in the works to disable the Note 7's but does not know what it is. If it's in the form of another update, I say we might be Ok if we have the updates blocked.
Click to expand...
Click to collapse
Yeah the guy I spoke to said they are not blocking IMEI #'s so my thinking is they are doing it in their end. So then I figured, well okay,. I will just bite the bullet and get the Pixel XL...not so fast. Backordered until 3/10. Complete mess. Time to switch to tmobile.
Although I wonder what would happen if you switched out sim cards and kept doing it if it would mess with their system.
Fourstarzzzz said:
Yeah the guy I spoke to said they are not blocking IMEI #'s so my thinking is they are doing it in their end. So then I figured, well okay,. I will just bite the bullet and get the Pixel XL...not so fast. Backordered until 3/10. Complete mess. Time to switch to tmobile.
Although I wonder what would happen if you switched out sim cards and kept doing it if it would mess with their system.
Click to expand...
Click to collapse
Nah...They see the imei behind the sim. All the ims features would register using imei. Note 7's goose is cooked.
Sent from my HTC6545LVW using Tapatalk
dottat said:
Nah...They see the imei behind the sim. All the ims features would register using imei. Note 7's goose is cooked.
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
Oh well...time to go to tmobile then
Fourstarzzzz said:
Oh well...time to go to tmobile then
Click to expand...
Click to collapse
Not with the note 7 right? None of these carriers are going to treat this any differently. They all want to be done with a mess they didn't start. Can't blame them. This all falls at Samsungs feet.
Sent from my HTC6545LVW using Tapatalk
Bought a Google pixel xl off swappa. Says he never had the phone activated. I think I read that if a pixel is on fi it won't work on another network. Took the pixel xl to Verizon to get a new sim. They asked for the ime number. His tablet said Verizon can't activate the device or acknowledge the device because it's not a Verizon device or something. I did do a network reset in settings. Any ideas?
My Pixel XL and wife's Pixel are both Google purchased phones running on Verizon. All I did was take the sim chip out of my Google purchased Nexus 6 and put it in my Pixel XL. My wife's old phone had the wrong size sim chip so we took it into a Verizon store to get activated.
Paul1201 said:
My Pixel XL and wife's Pixel are both Google purchased phones running on Verizon. All I did was take the sim chip out of my Google purchased Nexus 6 and put it in my Pixel XL. My wife's old phone had the wrong size sim chip so we took it into a Verizon store to get activated.
Click to expand...
Click to collapse
Did they ask for the ime number?
93fuelslut said:
Bought a Google pixel xl off swappa. Says he never had the phone activated. I think I read that if a pixel is on fi it won't work on another network. Took the pixel xl to Verizon to get a new sim. They asked for the ime number. His tablet said Verizon can't activate the device or acknowledge the device because it's not a Verizon device or something. I did do a network reset in settings. Any ideas?
Click to expand...
Click to collapse
Project Fi devices can be used on other networks as long as they have been paid for in full and the device is no longer linked to a Project Fi account. I don't know the specifics of Verizon though. If you buy a Pixel from Verizon the bootloader is locked. If you buy a Pixel anywhere else the bootloader can be unlocked. If the Verizon rep told you they wouldn't active a non Verizon device it's possible that Verizon changed their bring your own phone policy (which is something some carriers like Virgin Mobile do not allow you to do) or that they changed their policy specifically for Pixels because they don't want the unlockable versions on their network. It's also possible you got a bad customer service rep who was misinformed and that you need to call back and speak to someone else.
There are also a couple of other possibilities. You might have purchased a stolen phone that is blacklisted or that your seller is on the up and up but needs to contact Project Fi to deregister the device with them before you can register it someplace else. I've had this happen with other carriers when I sold used phones I no longer wanted to keep.
I'm thinking about selling my Pixel XL because I'm not thrilled with it and contacted Pixel support yesterday to get some info. They said there was no restriction on my selling the device (which isn't even 6 weeks old) and that the warranty from the Google Store and the extended warranty I purchased could both be transferred to the new owner.
The thing you read about Project Fi devices not being usable on other networks was a temporary glitch where they were black listing former devices in error. It isn't Project Fi policy to prevent members from taking their phones to another carrier or selling them as long as the phone has been paid for. If you purchased a Pixel through the Fi Store rather than Google you can't change carriers with that phone until its been completely paid for.
jhs39 said:
Project Fi devices can be used on other networks as long as they have been paid for in full and the device is no longer linked to a Project Fi account. I don't know the specifics of Verizon though. If you buy a Pixel from Verizon the bootloader is locked. If you buy a Pixel anywhere else the bootloader can be unlocked. If the Verizon rep told you they wouldn't active a non Verizon device it's possible that Verizon changed their bring your own phone policy (which is something some carriers like Virgin Mobile do not allow you to do) or that they changed their policy specifically for Pixels because they don't want the unlockable versions on their network. It's also possible you got a bad customer service rep who was misinformed and that you need to call back and speak to someone else.
There are also a couple of other possibilities. You might have purchased a stolen phone that is blacklisted or that your seller is on the up and up but needs to contact Project Fi to deregister the device with them before you can register it someplace else. I've had this happen with other carriers when I sold used phones I no longer wanted to keep.
I'm thinking about selling my Pixel XL because I'm not thrilled with it and contacted Pixel support yesterday to get some info. They said there was no restriction on my selling the device (which isn't even 6 weeks old) and that the warranty from the Google Store and the extended warranty I purchased could both be transferred to the new owner.
The thing you read about Project Fi devices not being usable on other networks was a temporary glitch where they were black listing former devices in error. It isn't Project Fi policy to prevent members from taking their phones to another carrier or selling them as long as the phone has been paid for. If you purchased a Pixel through the Fi Store rather than Google you can't change carriers with that phone until its been completely paid for.
Click to expand...
Click to collapse
Thanks for the clarification. I'll call Verizon tech service and go from there.
93fuelslut said:
Thanks for the clarification. I'll call Verizon tech service and go from there.
Click to expand...
Click to collapse
Good luck.
I actually bought my pixel XL from Google, and got on a plan with Verizon. Originally they said they couldn't do it. They asked for my imei and kept telling me it wouldn't allow the phone to be activated or that it was invalid.
I knew a bit more than the Verizon rep, so i asked if he can just use his phone and Imei to activate the SIM card, and then I'd take the activated sim card and slide it into the pixel.
I had to help a friend do this also, Verizon is picky when it comes to phones not purchased from them. And they are real quick to say "since it's not a Verizon pixel it won't work", at least that's what I got multiple times
noidea24 said:
I actually bought my pixel XL from Google, and got on a plan with Verizon. Originally they said they couldn't do it. They asked for my imei and kept telling me it wouldn't allow the phone to be activated or that it was invalid.
I knew a bit more than the Verizon rep, so i asked if he can just use his phone and Imei to activate the SIM card, and then I'd take the activated sim card and slide it into the pixel.
I had to help a friend do this also, Verizon is picky when it comes to phones not purchased from them. And they are real quick to say "since it's not a Verizon pixel it won't work", at least that's what I got multiple times
Click to expand...
Click to collapse
I knew that was it! He kinda acted shady abt activating it. Once he entered the IMEI number do you think the phone is now flagged by Verizon on their system?
Do they have to have the IMEI number anyways?
93fuelslut said:
I knew that was it! He kinda acted shady abt activating it. Once he entered the IMEI number do you think the phone is now flagged by Verizon on their system?
Do they have to have the IMEI number anyways?
Click to expand...
Click to collapse
It isn't flagged. You got a VZ rep that didn't know what they were doing. Very common. Go to a corporate store, better chance of finding someone that has a clue.
TonikJDK said:
It isn't flagged. You got a VZ rep that didn't know what they were doing. Very common. Go to a corporate store, better chance of finding someone that has a clue.
Click to expand...
Click to collapse
Thanks. I did go to a corporate store. Dug up a page on Reddit and alot of people are having the same experience with Verizon. I'm gonna try to re activate my Verizon n6 at Verizon, activate it, and pop that Sim in my pixel XL
93fuelslut said:
Thanks. I did go to a corporate store. Dug up a page on Reddit and alot of people are having the same experience with Verizon. I'm gonna try to re activate my Verizon n6 at Verizon, activate it, and pop that Sim in my pixel XL
Click to expand...
Click to collapse
That will work perfectly for you.
I got my Pixel yesterday, from VZW, it was the last one they had. I dropped it this morning, which cracked the screen, and was thinking of getting one from Gooble. So I can unlock the bootloader, I prefer my own Android builds, even though there's really not a lot of bloatware on this device and it is running Andy 8.0 DP3.
I'm on the fence, I cannot get by without a phone, friends are recommending many different devices (so I will develop some ROMs, of course), but I really want a Pixel and Verizon is my only option for a carrier...
@93fuelslut, let us know if you get yours going :good:
NepoRood said:
I got my Pixel yesterday, from VZW, it was the last one they had. I dropped it this morning, which cracked the screen, and was thinking of getting one from Gooble. So I can unlock the bootloader, I prefer my own Android builds, even though there's really not a lot of bloatware on this device and it is running Andy 8.0 DP3.
I'm on the fence, I cannot get by without a phone, friends are recommending many different devices (so I will develop some ROMs, of course), but I really want a Pixel and Verizon is my only option for a carrier...
@93fuelslut, let us know if you get yours going :good:
Click to expand...
Click to collapse
I will. Gotta do the father's day stuff in a few and then I'll stop by to activate my Verizon n6. I think it's a easy activation, it's just the Reps and their sales tactics. I have read that the Verizon Pixel can't be unlocked now with the new update. Just a heads up
NepoRood said:
I got my Pixel yesterday, from VZW, it was the last one they had. I dropped it this morning, which cracked the screen, and was thinking of getting one from Gooble. So I can unlock the bootloader, I prefer my own Android builds, even though there's really not a lot of bloatware on this device and it is running Andy 8.0 DP3.
I'm on the fence, I cannot get by without a phone, friends are recommending many different devices (so I will develop some ROMs, of course), but I really want a Pixel and Verizon is my only option for a carrier...
@93fuelslut, let us know if you get yours going :good:
Click to expand...
Click to collapse
Your broke Pixel was on VZ? You are done, just put that sim in the new one. That is how I did my Google Pixel XL. Took the Sim out of my Nexus 6 and put it in my Pixel. Never even talked to VZ.
TonikJDK said:
Your broke Pixel was on VZ? You are done, just put that sim in the new one. That is how I did my Google Pixel XL. Took the Sim out of my Nexus 6 and put it in my Pixel. Never even talked to VZ.
Click to expand...
Click to collapse
That's what I was thinking, even though, I have to go back to Verizon to return the broken one
I'm currently negotiating with an Amazon seller...
TonikJDK said:
Your broke Pixel was on VZ? You are done, just put that sim in the new one. That is how I did my Google Pixel XL. Took the Sim out of my Nexus 6 and put it in my Pixel. Never even talked to VZ.
Click to expand...
Click to collapse
I'm glad you stated that
NepoRood said:
That's what I was thinking, even though, I have to go back to Verizon to return the broken one
I'm currently negotiating with an Amazon seller...
Click to expand...
Click to collapse
Be careful. I bought my first Nexus 6P from an Amazon seller and she was a scammer --although her feedback looked good when I made the purchase. She provided a tracking number and the day it was supposed to arrive I anxiously waited. Then I got a text that the package was delivered but I had no package. Initially I thought UPS had misdelivered the package but then I noticed that according to the tracking number it had been delivered to a completely different state. I checked her feedback again and found she had done the exact same thing to a bunch of other buyers. When she wouldn't return any messages and her feedback kept going down it was apparent she was a scammer. I reported her to Amazon and it took them two weeks to suspend her account --during which time she sold at least 30 more phones. It also took forever to get a refund from Amazon since it involved a fraud investigation. I'm much more careful with third party sellers on Amazon, particularly for anything expensive although third party sellers offering cheap Chinese knock off products are also very common on Amazon. Like I said, be careful. People have reported buying new computers from third party sellers on Amazon that had bootleg versions of Windows installed with a key generator program that was still installed on the computer.
jhs39 said:
Be careful. I bought my first Nexus 6P from an Amazon seller and she was a scammer --although her feedback looked good when I made the purchase. She provided a tracking number and the day it was supposed to arrive I anxiously waited. Then I got a text that the package was delivered but I had no package. Initially I thought UPS had misdelivered the package but then I noticed that according to the tracking number it had been delivered to a completely different state. I checked her feedback again and found she had done the exact same thing to a bunch of other buyers. When she wouldn't return any messages and her feedback kept going down it was apparent she was a scammer. I reported her to Amazon and it took them two weeks to suspend her account --during which time she sold at least 30 more phones. It also took forever to get a refund from Amazon since it involved a fraud investigation. I'm much more careful with third party sellers on Amazon, particularly for anything expensive although third party sellers offering cheap Chinese knock off products are also very common on Amazon. Like I said, be careful. People have reported buying new computers from third party sellers on Amazon that had bootleg versions of Windows installed with a key generator program that was still installed on the computer.
Click to expand...
Click to collapse
How do you know if it's a 3rd party?
Activating my Nexus 6 at Verizon then using that same sim to power my pixel XL worked like a charm.
93fuelslut said:
Activating my Nexus 6 at Verizon then using that same sim to power my pixel XL worked like a charm.
Click to expand...
Click to collapse
Awesome, congrats.
New to XDA. Read forum rules. Believe I am in right place to discuss my situation/experience. I do have questions. So I am not 100% sure if I am on correct forum. But here goes.
Most of the threads I've searched we're closed by mods. Is why I'm posting this here.
I have RMA'd my VZW Pixel XL 128 gb phone.
I've religiously have never updated any phones I've bought so to root and benefit from capabilities.
I am no developer.
If I may have a moment of your time.
******* Here goes.
I had the known sim card error and issued RMA through Google's support. Officially had sim card error not fraudulent claim. Received what 1st rep said as official Google phone, unfortunately with sim card inside and already bootloader locked with version 7.1.1 pre-installed. I examined the phone so to make sure is 100% usable. "Unfortunately" it was 99%
Working. The model is NOF26V. I imagine it is the Verizon model. The problem I've found was a USB file transfer issue with the only bypass being enabling developer options and selecting debug when connected. Was not detecting device otherwise. This time I requested from Google support to provide me a non Verizon phone that has no connection to Verizon at all. No sim inserted nor the model being related to Verizon. An official Google unlocked phone, because they can't provide me a refund being a "3rd party sale" that is unpaid and would lose future business to a currently product expanding company. According to the rep, he's personally requested an expedited rma. Anyways, Being that any phones provided from VZW will be bootloader locked and am switching carriers and don't mind paying remaining balance with verizon is why I think he did so. I advised the rep I am a frequent buyer of flagship phones and was disappointed my carrier modified the phones bought from them. Actual first time hearing of this. Where if it was unlocked bootloader I could flash proper official file to fix issue. Rep advised manufacturer can modify phone as they please. Rma'd phone had Sim card error that took roughly 2 min to load sim as active, I do have two phones for certain reasons, so I switch Sims over. Rep advised all phones with Sim card error have been returned and fixed as well with latest update. In my opinion, sorta kinda.
Main reason for rma is USB functionality.
So my concern is. If I decide to continue my service with Verizon. Will it lock my bootloader?
Even after rep stated will be receiving official Google unlocked phone?
I have not received my device yet. And would like to root it. Being that I'm required to pay for service while having remaining balance I am inclined to keep Verizon plan for the remainder of my balance. Maybe switch to this Comcast plan.
Could someone provide me the information/similar experience with Google issued RMA?
I apologise in advance to mods if I've submitted a post that has already been discussed. I have searched a quarter of the 108 pages and looked at the video on how to properly use the search function of the xda website.
I dont believe it will lock the unlocked playstore version.. the verizon version has a different sku with other changes done to it... Will google even give you a playstore version? I asked after my verizon replacement from them had 7.1.1 and they told me no... You could always do a trade in for the new pixel 2...hehe
Sent from my Nexus 6 using Tapatalk
No if it is a Google version it will stay unlocked. They have different cid which determines the difference.
stinger4321 said:
I dont believe it will lock the unlocked playstore version.. the verizon version has a different sku with other changes done to it... Will google even give you a playstore version? I asked after my verizon replacement from them had 7.1.1 and they told me no... You could always do a trade in for the new pixel 2...hehe
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
What the rep told me is that they have two facilities for their RMA's. They no longer fix phones. They just take it apart and scrap the non-working components. The phones provided for RMA leave from either the VZW Facility or the Google Facilities which are both normally tested before getting shipped out. Which would explain why he then said the known problems have been fixed.
I think the only reason they agreed to provide me an unlocked Google phone was because I mentioned I got the Pixel XL after Note 7 blew up. Also mentioned my girl had the Note 8 which looked spicy. And I suggested a refund I knew they couldn't uphold. So because I was unsatisfied with my second buggy RMA, he put me on hold and said that he personally issued an expedited RMA so I get shipped a phone from a non VZW Facility.
Maybe to keep clients from leaving because of Verizon.
He suggested to only buy phones from manufacturers of the phone to get excellent service and coverage.
By the way. What the rep told me is that they are going to partner with Asurion to file claims that are outside their 1 year warranty.
Hi guys, I want to pre-order Samsung Galaxy Note 10 or Note10+ phone from carrier and unlock it for my local sim card. I'm trying to find the best variant for me, but I have noticed that there are a lot of different variants of this phone. Which one is the best choice for sim unlocking purposes or they have the same baseband hardware? Also I heard that some of them may be hard locked by carrier.
SM-N975F; SM-N975F/DS; SM-N975U; SM-N975U1; SM-N975W; SM-N9750/DS; SM-N975N; SM-N971U; SM-N971N; SM-N970F; SM-N970F/DS; SM-N970U; SM-N970U1; SM-N970W; SM-N9700/DS; SM-N970N; SM-N976F; SM-N976U; SM-N976N
Thanks
just a heads up.. new security is no joke.. i used an AT binary and ran a few commands on a n976v and it killed my imei completely.. i assume if u dont kno wat ur doin dont try urself as it seems a few wrong commands and ur done for
elliwigy said:
just a heads up.. new security is no joke.. i used an AT binary and ran a few commands on a n976v and it killed my imei completely.. i assume if u dont kno wat ur doin dont try urself as it seems a few wrong commands and ur done for
Click to expand...
Click to collapse
DOH! Can you get it fixed? Samsung warranty?
Mr. Orange 645 said:
DOH! Can you get it fixed? Samsung warranty?
Click to expand...
Click to collapse
i already got it replaced with a brand new one since it was still within the satisfaction guarantee
Sent from my SM-N976V using Tapatalk
elliwigy said:
i already got it replaced with a brand new one since it was still within the satisfaction guarantee
Sent from my SM-N976V using Tapatalk
Click to expand...
Click to collapse
Good deal! Bet you were sweating it for a minute.
This whole thread looks like a scam. Users with only a few posts, posting huge amounts of text with various model number etc. Then linking to a website.
Stinks of a scam to me guys. I'm reporting it.
vinokirk said:
This whole thread looks like a scam. Users with only a few posts, posting huge amounts of text with various model number etc. Then linking to a website.
Stinks of a scam to me guys. I'm reporting it.
Click to expand...
Click to collapse
the op was simply trying to ask what model he should buy that he can unlock and use with his local carrier... whats wrong with that?
Hi guys, can someone please explain how to enter sim unlock code? my note10+ us cellular phone does not ask for code for some reason(
I have made wipe, cache and dalvik cache cleaning but the problem still there.
how to activate pop up menu for entering code?
thnx
angelorodriguez said:
Hi guys, can someone please explain how to enter sim unlock code? my note10+ us cellular phone does not ask for code for some reason(
I have made wipe, cache and dalvik cache cleaning but the problem still there.
how to activate pop up menu for entering code?
thnx
Click to expand...
Click to collapse
u sure it needs one? whats us cellulars device unlock policy
elliwigy said:
u sure it needs one? whats us cellulars device unlock policy
Click to expand...
Click to collapse
it's so diffictult unfortunately, so I'm searching for other way
us cellular policy:
Eligibility
For devices capable of being unlocked, what are the eligibility requirements that need to be satisfied before a device may be unlocked?
The requesting party:
Must have an active account with U.S. Cellular or
Is a former customer who has fulfilled all financial obligations to U.S. Cellular or
Is an individual owner of an eligible device
Prepaid customers may have a pre-paid device unlocked any time after 12 months from the first activation of the device sought to be unlocked on the U.S. Cellular network
U.S. Cellular will not unlock devices that are lost, stolen or obtained fraudulently.
U.S. Cellular cannot unlock devices that have not been sold or provided by U.S. Cellular.
Due to compatibility, differences in technology, obsolescence and/or hardware/software limitations:
U.S. Cellular may not be able to unlock a device.
U.S. Cellular cannot guarantee that an unlocked device will operate on another carrier’s network and/or perform as it would on the U.S. Cellular network
Military Personal may have the device assigned to their account unlocked upon presentment of deployment papers for locations outside of the U.S. Cellular operating areas such as overseas provided the account has no past due balance.
angelorodriguez said:
it's so diffictult unfortunately, so I'm searching for other way
us cellular policy:
Eligibility
For devices capable of being unlocked, what are the eligibility requirements that need to be satisfied before a device may be unlocked?
The requesting party:
Must have an active account with U.S. Cellular or
Is a former customer who has fulfilled all financial obligations to U.S. Cellular or
Is an individual owner of an eligible device
Prepaid customers may have a pre-paid device unlocked any time after 12 months from the first activation of the device sought to be unlocked on the U.S. Cellular network
U.S. Cellular will not unlock devices that are lost, stolen or obtained fraudulently.
U.S. Cellular cannot unlock devices that have not been sold or provided by U.S. Cellular.
Due to compatibility, differences in technology, obsolescence and/or hardware/software limitations:
U.S. Cellular may not be able to unlock a device.
U.S. Cellular cannot guarantee that an unlocked device will operate on another carrierâ€[emoji769]s network and/or perform as it would on the U.S. Cellular network
Military Personal may have the device assigned to their account unlocked upon presentment of deployment papers for locations outside of the U.S. Cellular operating areas such as overseas provided the account has no past due balance.
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i used to work for us cellular years ago and at the time their 4g lte devices were already unlocked.. unless they changed it since then..
Sent from my SM-G975U using Tapatalk
elliwigy said:
i used to work for us cellular years ago and at the time their 4g lte devices were already unlocked.. unless they changed it since then..
Sent from my SM-G975U using Tapatalk
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at this moment it's really difficult to get sim unlock directly from us cellular because they have changed sim unlokcing policy(
I own us cellular phone as well and will search for third party service
antonyrufbago said:
I have tried to get unlock code for my note 10+ directly from Sprint support but they refused without any explanation why( any suggestions?
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One possible explanation could be "I'm going to England on vacation and want to use a local SIM card for service while I'm there."
antonyrufbago said:
I have tried to get unlock code for my note 10+ directly from Sprint support but they refused without any explanation why( any suggestions?
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I will second guyd's recommendation. The reason in your case might be you haven't had an account long enough, or the phone long enough with the account you have, or something along those lines. I remember a carrier I was on (AT&T or Tmobile) used to have a 6 month period if on a prepaid account, or similar restrictions. But I actually got the code sooner than that just by asking. But I think I was maybe 3 months into the period on a long standing account where I hadn't had any other phones unlocked.
But the way people used to try to get around that was by making the request related to international traveling. But it wasn't 100%. Some people would try a few times before it working.
I also think people reported that using chat worked better than calling, or the other way around.
they all liars, i tried unlock my phone i paid $13 After 25 hours they send me code did not work at all and now im trying get money back
antonyrufbago said:
I have tried to get unlock code for my note 10+ directly from Sprint support but they refused without any explanation why( any suggestions?
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you cant just call in and get a unlock code lol... the sprint department i work in is customer account services which handles all those calls.. Sprint along with every other carrier sees device unlocking as achurn clue since typically people want to unlock to use their phones on another carrier sothey give themselves that "last chance" to save a customer.
with that being said, no one u can talk to over the phone at sprint has the ability to unlock phones... they create a case which goes to a dedicated back office team that goes and unlocks it on the back end.
They will notify you via whichever means you requested when the case is created. It typically will take 1 to 3 business days unless they are backlogged at which point it can take up to 5 business days.
This is all of course assuming you meet the requirements which typically means device is fully paid off, phone has been active on Sprint at least 50 days (i think its 50 if i can recall) and account is in good standing i.e. not in collections or suspended for non pay etc etc.
Its done on the backend servers so usually just need the phone to b turned on and connected to the internet. I believe they also send you a code.
All they can do over the phone is create the case and check in the system if its unlocked or not.
guyd said:
One possible explanation could be "I'm going to England on vacation and want to use a local SIM card for service while I'm there."
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tgen they will only submit a request for intl sim unlock and not domestic lol
serhioalmadarez said:
Sprint support is really sucks( I have sent a numerous messages as well but they responding with canned messages and reffering to their horrible policy:
Sprint Postpaid Devices
Sprint will unlock a device from Sprint's network under the following circumstances:
The device is SIM Unlock capable
The device must be or have been active on the Sprint network for a minimum of 50 days
Any associated Service Agreement (or any Minimum Service Term, where applicable), Installment Billing Agreement, or Lease Agreement has been fulfilled including, but not limited to, payment in full of any applicable: 1) early termination fees, 2) accelerated installment or lease payments, and/or 3) end-of-lease purchase options. Because leased devices are not owned by the user, the end of lease purchase option must be exercised and paid in full before the SIM unlock is completed.
The associated account is in good standing
The device has not been reported as lost or stolen, associated with fraudulent activity, or otherwise flagged as ineligible to be unlocked
For SIM unlock-capable devices (generally most devices launched after February 2015), Sprint will automatically unlock postpaid devices when they becomes eligible.
Sprint Forward Devices
Sprint Prepaid will assist with unlocking a Sprint Forward device under the following circumstances:
The device has not been reported as lost or stolen or otherwise flagged as ineligible to be unlocked.
The device has been active on the associated account for at least 12 months with the account active at that time.
Sprint Forward customers must contact Customer Care to request that their device be unlocked. If you believe you meet the above requirements and would like to request that your SIM unlock-capable device be unlocked, contact Sprint Prepaid Customer Care.
I think I will search for unlocking solution online
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i think that rep did a great job explaining the exact policy in detail which is more than what most get.
If you a gripe its not the reps fault, they are just doing their job and adhering to Sprints policies and procedures.
sanchezpersetto said:
I called them yesterday five times. After a lot of discussion about why I wanted to leave Sprint she provided me "domestic" unlock codes but told me they would not work on any US network. According to Sprint's information on their legal site she is right. At the 2nd paragraph in the top section “Unlock your Sprint device” and the 5th paragraph under the “Unlocking FAQs”. I’m so frustrated with the hassle and finger pointing from Sprint. After the law passed last summer I'm not sure how they can make their software where it stops the phone from working on another network? The are basically spinning the law language and saying that “Sprint has no technological process available to do this”! Well come UP WITH A PROCESS SPRINT!!! I’m hating them more by the minute.
According to Samsung today they say they have nothing to do with it and it is totally up to Sprint. Sprints says it is the way their phones were manufactured to work for them by Samsung. Is this all just BS to keep you from leaving Sprint?
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i assume the code they provided is probably an msl code or somethin that doesnt fully unlock the device.. im suprised they did that for you, you should be greatful lol
bianciadellino said:
In my opinion it is all a shame on Sprint's part. They have internal policy that keeps them from contacting Samsung to actually unlock the phones. So if you meet all of their criteria and they will give you a code. That makes it look like to the press and FCC they are complying voluntarily but actually refuse to let Samsung unlock your Note10 for domestic use. The reason I believe this is how it would work is that no competing carrier can enter the 8 digit code on your Note10 screen. That method with placing the code is exactly the way sprint does it when you need an international unlock to use it in Europe or other countries!!!! They have instructed Samsung to only allow it to unlock for foreign carriers yet they say on their legal page..."Sprint has no technological process available to do this" while they appear to by complying with the FCC directive. I just really love this statement on the legal page referenced above "Even if unlocked, Sprint devices will not necessarily work on another carrier's network." NO THEY WON'T WORK BECAUSE SPRINT WON'T LET THEM WORK!!! How stupid do they think American customers are? I guess pretty stupid since they are getting away with it. Shame on you, Sprint
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Really? lol i mean i dont have sprint for coverage reasons but you make it spund like theyre the only company with policies like this.
How do you think myself and other big red users feel when they implemented their new unlock policies? Verizon requires the phone to be activated on the verizon network then you must wait 2 months for an unlock regardless (unless military or govt) and they originally had an agreement with the fcc but managed to get out if it early.
I reiterate Sprint does not have the means to fully sim unlock a device on the spot but do have a means to generate an msl code or other unlock code but as youre aware its a way to fully unlock the device.
And its also a fact that just bcuz a phone gets unlocked doesnt mean itll work everywhere, this is with any device with any company. Sprint cannot guarantee someone elses network lol. If you choose to leave a d tale ur phone why would they guarantee it? They wouldve been dead in the water lol
I bought an unlocked Galaxy S20+ on OfferUp (SM-G986U1) at a great price. Everything looks and works as expected. Initially it looked like the software couldn't be updated (Android security update: March 1, 2020; current version: ...ATBN). When I tried to update the software, this message appeared: "Your current software version isn't supported. Visit a service center."
I was able to reinstall the factory image using Odin, and updating has been smooth since then. I'm currently running the latest version: ...ATG2, security update: July 1, 2020. Everything is working great, with absolutely no issues. I'm using the phone with AT&T.
I tried to register the phone to my account at Samsung.com, but it said that the IMEI was invalid. I looked up the IMEI on various IMEI checking sites, and they all claim that the device is a Galaxy Note 4 (SM-N910C) from 2014. That seems really odd, since it's most definitely a Galaxy S20+ (SM-G986U1, manufactured on January 20, 2020, according to DevCheck.)
Does anyone know what's going on here? Are IMEIs ever reused? I thought that an IMEI was unique for any given device.
I thought I'd check here before asking Samsung Support.
Thanks!
--Ron
XDA Labs mobile app detected my device (SM-G981W) also as a note 4 so I wouldn't be concerned about imei sites incorrectly showing it as something else.
Check the Samsung members app (galaxy store if you don't have it). From the Get Help tab in the app it will display your model # and also give you the option to register so i would try that to see if it is detected correctly, and are able to register.
I can live with the fact that IMEI checking sites report the wrong model number, but it's odd that I keep getting "invalid IMEI" messages when I try to register my device at Samsung.com or through the Samsung Members app. It's not a huge deal, since everything is working perfectly and it looks like you have to provide proof of purchase to submit any warranty claims, which I can't since I bought the phone used on OfferUp, but it's just odd that an invalid IMEI keeps being reported, even by Samsung.
--Ron
dutch_in_seattle said:
I can live with the fact that IMEI checking sites report the wrong model number, but it's odd that I keep getting "invalid IMEI" messages when I try to register my device at Samsung.com or through the Samsung Members app. It's not a huge deal, since everything is working perfectly and it looks like you have to provide proof of purchase to submit any warranty claims, which I can't since I bought the phone used on OfferUp, but it's just odd that an invalid IMEI keeps being reported, even by Samsung.
--Ron
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Previous owner must have registered it already
>> Previous owner must have registered it already.
So that makes warranty meaningless. If it's already registered to someone else's account and I buy that phone from that person, I can no longer register the phone to my own account? That effectively renders the warranty useless, particularly also because I need to provide proof of purchase to even be able to register. My Galaxy S20+ is working perfectly at the moment, and I have no reason to believe it won't continue to do that, but it's frustrating that the one-year warranty is only imaginary in my case, even though the phone was released only a couple of months ago. It looks like the one-year warranty only applies to the original buyer, not to whoever buy a Samsung phone used.
Google seems to work the same way with their Pixels.
That's one thing that Apple does really well. Warranty is directly tied to a piece of hardware (serial number) and not to a user account. You don't need to register a device to 'activate' the warranty. The iPad Pro that I bought on OfferUp still has AppleCare+ on it till the end of this year. Nothing needed to be transferred or anything. You can go to a website, punch in the serial number, and you know immediately what the warranty status is. I can walk into any Apple store and make a warranty claim if necessary.
(I'll still take an Android phone any day over an iPhone, but still...)
--Ron
its also likely they changed the imei to that of a note 4 maybe it wasnt a unlocked u1 model but they changed imei to sim unlock it and flashed to u1 firmware and imei was originally registered to a note 4
As far as I know, the 'U1' model is the unlocked version coming straight from Samsung. The 'U' model is locked and tied to a specific carrier (say, AT&T).
Apparently it's possible to change the IMEI of a phone, but it's quite a hassle. It's ultimately not a huge deal, since everything is working like a charm, but it's odd...
--Ron