Camera bugs - Nokia 6.1 (2018) Questions & Answers

anyone experiencing camera problems ..like when switching from front to back camera ...camera app stops ...or sometimes on WhatsApp it takes a long time to open ...bugs like that ...if there is any fix ..please help

venkatkrishna_s said:
anyone experiencing camera problems ..like when switching from front to back camera ...camera app stops ...or sometimes on WhatsApp it takes a long time to open ...bugs like that ...if there is any fix ..please help
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Yes i had the same problem. After factory reset it went better. But its not a good camera app. I hope the problem is software relatied. So that they van solve this.

EricH7001 said:
Yes i had the same problem. After factory reset it went better. But its not a good camera app. I hope the problem is software relatied. So that they van solve this.
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Thanks for the reply and btw any working portrait mode camera app ..I tried a few ..but portrait mode didn't work

Every other app i used. Start hanging of stops working random. So i dont know

Having a real hard time with the camera. It gets laggy at random intervals. Specially problematic with 3rd party apps (whatsapp; Instagram; snapchat). Seems like a software issue. But I maybe wrong.

zeeshan_ee said:
Having a real hard time with the camera. It gets laggy at random intervals. Specially problematic with 3rd party apps (whatsapp; Instagram; snapchat). Seems like a software issue. But I maybe wrong.
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Try factory reset it helps

Related

[Q] Arc camera often not available

Hi all, I've got my Arc for two weeks, it seems that sometimes the camera is not available when I launch the application. It always happen when the accelerometer doesn't work. It works fine again when I reboot the phone.
Anyone else got this issue? Do I have to repair via SEUS or there is another way around?
Thanks
rein_hiryu said:
Hi all, I've got my Arc for two weeks, it seems that sometimes the camera is not available when I launch the application. It always happen when the accelerometer doesn't work. It works fine again when I reboot the phone.
Anyone else got this issue? Do I have to repair via SEUS or there is another way around?
Thanks
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Nope, I used the camera many times and not even once I saw this issue. It's best to do a repair firmware to rule out that it's not a software issue. Once done and you are facing the problem, then it could be the hardware faulty and you need to bring the phone to service centre for repair.
prathaban said:
Nope, I used the camera many times and not even once I saw this issue. It's best to do a repair firmware to rule out that it's not a software issue. Once done and you are facing the problem, then it could be the hardware faulty and you need to bring the phone to service centre for repair.
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Thanks for the quick reply, I'll try to repair using SEUS first, hopes it will work
I face this problem a lot, I'll try SEUS.
Sent from my Xperia arc using XDA App
Having the same problem too, SEUS didn't solve the problem for me unfortunately .
Never faced this problem Use camera many times everyday
Repair by using SEUS didn't solve the problem either unfortunately :-(
Id send the phone bk defo sounds faulty
Sent from my LT15i using XDA Premium App
rein_hiryu said:
Hi all, I've got my Arc for two weeks, it seems that sometimes the camera is not available when I launch the application. It always happen when the accelerometer doesn't work. It works fine again when I reboot the phone.
Anyone else got this issue? Do I have to repair via SEUS or there is another way around?
Thanks
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I am having exactly the same issue. Had phone 2 days now and many unstable aspects from day 1 and ongoing.
Camera is sometimes 'not available' - interestingly at the same time other things don't work such as the accelerometer.
Phone reboots randomly by itself including during phone calls.
Items downloaded from market disappear .
I am returning it and hoping for a replacement as I do not want a 'repaired' phone after paying so much.
Also should note I have made no changes to the phone at all - this is 'as delivered'
I had this happen a couple of times. When it does I just go to the app manager and force stop the camera app. It should work again after that.
Never had the problem with camera not being available... although most times my photos dont work... its like a black broken image icon that shows instead...
Philbur said:
I had this happen a couple of times. When it does I just go to the app manager and force stop the camera app. It should work again after that.
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Thanks - Your problem must be different, as this solution does not work for me.The app manager does not show the camera as running, so no force close option is available.
Only way to get the camera to function when the phone is in this 'camera not available' mode is to reboot. Every time the camera is not available the accelerometer stops working as well - again a reboot is required to fix this
^ Yes it is, reboot solved it. But I'm curious, is it a bug or a fail hardware?
I have the same problem. The camera app fails to launch. I long press camera button and get the haptic feedback but nothing happens.
for me it's just the shutter button
never had this problem
but my camera doesn't activate when i press the shutter.
any ideas?
ps: i have vignette demo and fxcamera installed
pps: the arc camera is brilliantly EXCELLENT (coming from a G1)
ppps: the shutter button is terribly stiff
had the same problem but SEUS fix it for me by reflashing the firmware.
The phone should be awake when you press on camera button inorder the camera app to launch
ozjay1 said:
I am having exactly the same issue. Had phone 2 days now and many unstable aspects from day 1 and ongoing.
Camera is sometimes 'not available' - interestingly at the same time other things don't work such as the accelerometer.
Phone reboots randomly by itself including during phone calls.
Items downloaded from market disappear .
I am returning it and hoping for a replacement as I do not want a 'repaired' phone after paying so much.
Also should note I have made no changes to the phone at all - this is 'as delivered'
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Click to collapse
Camera stays on after been used, i think its not possible to quit it with adv task killer, so i downloaded app "fast reboot pro" so test it when u get it back, and it also works with apps, i have seen that issue few times, just click to reboot and it will be good.
just a thought or two..
have you try resetting or calibrating those sensor?
or do you have any app that totally disabled rotation (not just simple rotate toogle)?
Anyone found the answer to this problem? Really annoying

[Q] Camera fail?!

Hey guys. i've been experiencing this problem for all the roms. the only way i can use the camera is by rebooting the damn phone . It's very annoyingand i hope somebody cpuld actually hep me fix this problem. thanks
Check whether you have another camera application other than camera running.
Like camera 360 running in background while you try to open stock's camera. It will cause camera error.
Try uninstalling another application which uses camera as its's main feature
willypt said:
Check whether you have another camera application other than camera running.
Like camera 360 running in background while you try to open stock's camera. It will cause camera error.
Try uninstalling another application which uses camera as its's main feature
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I have no camera application except for facebook and instagram.
lpcrazerocks said:
I have no camera application except for facebook and instagram.
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Try uninstalling Instagram...
Does the camera error fixed after uninstalling instagram?
Can you give us the chronology on how the camera not working?
Like, the steps to recreate the problem.
Lastly, if the camera still "playing" with you, I suggest you bring it to the nearest Samsung Service Point as you might have faulty camera
willypt said:
Try uninstalling Instagram...
Does the camera error fixed after uninstalling instagram?
Can you give us the chronology on how the camera not working?
Like, the steps to recreate the problem.
Lastly, if the camera still "playing" with you, I suggest you bring it to the nearest Samsung Service Point as you might have faulty camera
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Okay thanks will let you know in a bit.
How this problem occurs is when i use the camera and i exit the camera application and then i i'll leave my phone idle for a few hours. next thing i know is this happens
thanks. will see if it still happens
Woah :eek
that's totally random then...
Do you have task killer app such as 2B Orange?
You might want to install it, open your camera... use it for a while...
go to 2B orange, kill the camera process...
leave it for few hours and try to restart it...
willypt said:
Woah :eek
that's totally random then...
Do you have task killer app such as 2B Orange?
You might want to install it, open your camera... use it for a while...
go to 2B orange, kill the camera process...
leave it for few hours and try to restart it...
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I can't seem to find that app anywhere. could you link me??
I think your phone can't use certain kernels especially cow's kernel, when you said you left the phone idle for a few hours and can't use the camera is same as my phone, only thing is after a few hours idle I experience force close for some apps when I open it and wifi error as well. only happens if I don't touch the phone for like an hour or more.
-storm- said:
I think your phone can't use certain kernels especially cow's kernel, when you said you left the phone idle for a few hours and can't use the camera is same as my phone, only thing is after a few hours idle I experience force close for some apps when I open it and wifi error as well. only happens if I don't touch the phone for like an hour or more.
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Hi. yeah i do experience what you experience. but i also have camera failed problems on stock roms too! That's what made me so curious. my stock rom doesnt have force close problems. now i am using hybrid rom and so far i'm not having the prob for 4 hrs alrdy. will be monitoring continuously

youtube app freezing issue while exit?

So i havent unlocked my bootloader yet.
And havent had any hardware or phone issues but with the youtube app when i tend to close it down the screen simply freezes and it takes a while to get back normal or a quick reboot helps.. Its actually everytime and doesnt happen elsewhere.. Not even in games.
Anybody facing the same problem or is it just me? I suspect cz of the new aspect ratio youtube is having problems properly rendering with the new screen though..
Let me know anyone with the same issue..
Edit : Problem solved turns out after getting youtube updated and then clearing cache it works normally now.
sid21 said:
So i havent unlocked my bootloader yet.
And havent had any hardware or phone issues but with the youtube app when i tend to close it down the screen simply freezes and it takes a while to get back normal or a quick reboot helps.. Its actually everytime and doesnt happen elsewhere.. Not even in games.
Anybody facing the same problem or is it just me? I suspect cz of the new aspect ratio youtube is having problems properly rendering with the new screen though..
Let me know anyone with the same issue..
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Hi
I don't have this issue..
Rajeev said:
Hi
I don't have this issue..
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Same, no problems for me. The app make me choose from 16:9 with 2 black bars or zoom to adapt the 18:9 screen ratio. 0 lag
I have the same problem!
SlimeSan said:
I have the same problem!
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Issue solved for me.. Cleared cache and data and issue resolved.. Try it once!
I am also facing same issue. anyone have idea it's hardware issue or software issue .
and how to resolve it.
7XX said:
I am also facing same issue. anyone have idea it's hardware issue or software issue .
and how to resolve it.
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Update YouTube app, then clear cache (of the app) and reboot.

Stuck in Landscape mode after leaving YouTube

I'm having an issue (small issue) where after I get done watching a video on YouTube my phone gets stuck in landscape mode. Is anyone else experiencing this problem or is it just me?
If I reset my phone it works fine for a while but then eventually the problem happens again.
davids_laughter said:
I'm having an issue (small issue) where after I get done watching a video on YouTube my phone gets stuck in landscape mode. Is anyone else experiencing this problem or is it just me?
If I reset my phone it works fine for a while but then eventually the problem happens again.
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What happens when you toggle portrait mode? Are you using live wallpaper? ?
It corrects itself when I manually toggle portrait mode but it's annoying to have to do that every time when it's supposed to do it on it's on. It's a small annoyance and not that big of a deal honestly. I was just curious if anyone else was having that issue.
I am not using a live wallpaper I'm just using a regular one.
davids_laughter said:
It corrects itself when I manually toggle portrait mode but it's annoying to have to do that every time when it's supposed to do it on it's on. It's a small annoyance and not that big of a deal honestly. I was just curious if anyone else was having that issue.
I am not using a live wallpaper I'm just using a regular one.
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Gotchya. Well, I'd start by cleaning out cache and data from the YouTube app, and remove any YouTube themes for starters. If that doesn't work, then it may be a sensor issue.
Badger50 said:
Gotchya. Well, I'd start by cleaning out cache and data from the YouTube app, and remove any YouTube themes for starters. If that doesn't work, then it may be a sensor issue.
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Click to collapse
Ok. Well I guess I'll give that a try and see how it goes. Thanks!

Front Camera problem S20 Ultra

Does anyone have problem with front camera.Rear camera works perfect.When i press shutter on front camera it takes 5 seconds or more to take a shot even if ic in focus.Tryed wipeing camera app cache but still same.
S20 ultra exynos.
Zixi said:
Does anyone have problem with front camera.Rear camera works perfect.When i press shutter on front camera it takes 5 seconds or more to take a shot even if ic in focus.Tryed wipeing camera app cache but still same.
S20 ultra exynos.
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Yep same problem, you can solve it by tapping to focus before pressing shutter, and also night mode during the day seems to work too
When I manually updated my phone I had the same issue. Try to wipe cache partition in the recovery. It worked for me.
kazim.asghar said:
When I manually updated my phone I had the same issue. Try to wipe cache partition in the recovery. It worked for me.
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Tried that, didn't help, it's trying to focus which is why tapping to focus first fixes it, hopefully fixed in another update
I'm also facing this issue, I'll try the tap to focus and see if this helps until they fix it
Maybe try to clear data for camera app? I've read somewhere that it helps.
lakicamm said:
Maybe try to clear data for camera app? I've read somewhere that it helps.
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Tryed but doesn't help.
I have the same problem. I tried all your suggestions and still takes at least 5 seconds to take the picture. In Live focus is even worse rejecting completely to take the picture. Any other suggestion, please ?
increatu said:
I have the same problem. I tried all your suggestions and still takes at least 5 seconds to take the picture. In Live focus is even worse rejecting completely to take the picture. Any other suggestion, please ?
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Report via Samsung members app, wait for updates
i'm having same problem for 2 weeks now!! tried everything... called samsung here in italy...
i tried to use camera in Safe mode but it gives me same problem! it seems it happen especially in the open (outside)
should i try to factory reset my phone?
anybody else having this problem........................?
amir84 said:
anybody else having this problem........................?
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Yes, hence this thread
Tap to focus before hitting shutter fixes it, then wait for an update from Samsung for a real fix
*Detection* said:
Yes, hence this thread
Tap to focus before hitting shutter fixes it, then wait for an update from Samsung for a real fix
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yes it really helps
i was just wondering if everybody else have the same problem since i barely find anything about this problem on google
amir84 said:
yes it really helps
i was just wondering if everybody else have the same problem since i barely find anything about this problem on google
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Yes, almost everyone has the same problem
I have this issue only with 40MP mode....12MP binned mode is fine....until Samsung fixes the never ending S20 ultra camera issues...ll use 12MP mode.
Zixi said:
Does anyone have problem with front camera.Rear camera works perfect.When i press shutter on front camera it takes 5 seconds or more to take a shot even if ic in focus.Tryed wipeing camera app cache but still same.
S20 ultra exynos.
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Hello i have exactly the same problem on my galaxy ultra.
This focusing problem is really frustrating.
I hope Samsung will fix it in the next update.

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