I have a Pixel XL which originates from Canada or USA. I brought the phone to South Africa, my local country and I cannot get it to work on the cell network. The wifi and other functions work ok. When in insert my local sim I am not asked for any code, the phone just does not work.
I looked at the bootloader and saw it was locked. I found an unlock procedure and unlocked it successfully, but the symptoms are still the same.
Any advice on how to get this working?
ptahend said:
I have a Pixel XL which originates from Canad or USA. I brought the phone to South Africa, my local country and I cannot get it to work on the cell network. The wifi and other functions work ok. When in insert my local sim I am not asked for any code, the phone just does not work.
I looked at the bootloader and saw it was locked. I found an unlock procedure and unlocked it successfully, but the symptoms are still the same.
Any advice on how to get this working?
Click to expand...
Click to collapse
Is it locked to a carrier from where you got it from? Also did you check APN's? Maybe it doesn't automatically add your carriers APN
How do I see if it is locked to a carrier?
When I boot into recovery screen it used to say locked and I could not turn off OEM lock but after I did the unlock it says unlocked. This may be only the bootloader?
When I insert a different SIM I am not notified of a lock and no password is asked
Related
I called Tmo (USA) and told them that I was travelling to Canada and wanted my SIM unlock code for my Dash. I gave them my IMEI and they emailed me a 8 digit code to unlock the phone. Only problem is that I need the "foreign" SIM to initiate the code entry on the phone according to their instructions (see below). I am wondering if there is another way to do this without the "foreign" SIM because I want to unlock it prior to travelling in fear that I dont want to break/brick my Dash while travelling.
Here is their email to me:
T-Mobile Sim Unlock Request
Sim Unlock Reference: XXXXXXX
IMEI: XXXXXXXXXXXXXXXX
Unlock Code: XXXXXXXX
Thank you for taking the time to contact T-Mobile. Below you will see the Instructions for unlocking your HTC device.
1. Insert the foreign SIM card
2. Power on the device and the display should read "Please input unlock code"
3. Enter the unlock code and the device should display "Phone is unlocked."
4. Allow the phone to scan the network (or manually click on the antenna icon to do this)
It is very important that the instructions and SIM unlock code are entered correctly as listed. If you receive an error message while performing the instructions do not make any further attempts to unlock the handset. Please be aware that if an excessive amount of incorrect attempts are made, the phone will be permanently locked. You will need to verify the IMEI by pressing *#06# and contact Customer Care for support.
I saw this file (DASHv2Unlock.zip) from here. Anyone know if the code I got from Tmo will work with the DASH2Unlock program?
Thanks!
well im in states and i called tmo and told them i was going to london just to get a unlock code and all i did was put my moms cingular sim in and boom unlocked just like that foreign card just means a diffrent sim like one of cingulars ask a friend for theres if they have cingular
^^^What he said
neggie said:
well im in states and i called tmo and told them i was going to london just to get a unlock code and all i did was put my moms cingular sim in and boom unlocked just like that foreign card just means a diffrent sim like one of cingulars ask a friend for theres if they have cingular
Click to expand...
Click to collapse
Thanks, I try to go to a local Cingular retail store. MOst of my friends use Nextel or Sprint or Tmobile around here. Cingular has terrible coverage in Hawaii.
Sim
You shouldn't need a "foreign sim," but rather any sim that's not on your carrier, then the phone should give you the unlock code prompt. I always keep an old cingular sim around for this purpose.
^ Any SIM other than your carrier's SIM is a foreign one.
~Cheers~
Actually, to unlock the phones you do not even need a foreign sim. You can use your T-Mobile SIM. They just tell you that so you can make sure it's working
shiggins9 said:
You shouldn't need a "foreign sim," but rather any sim that's not on your carrier
Click to expand...
Click to collapse
Thanks for the laugh
Yep, fairly easy. As soon a TMo emailed me my unlock code, I borrowed a coworker's cingular sim card and took all of 30 seconds total.
PaisanNYC said:
Yep, fairly easy. As soon a TMo emailed me my unlock code, I borrowed a coworker's cingular sim card and took all of 30 seconds total.
Click to expand...
Click to collapse
Could have taken 15 seconds if you didn't swap SIMs
merwin said:
Could have taken 15 seconds if you didn't swap SIMs
Click to expand...
Click to collapse
How would you enter a code otherwise?When the Cingular sim was in it, it automatically prompted me for the unlock code.
Good question
im also curios as i dont have a foreign sim handy jsut been waiting for one to come my way to unlock.
When TMo unlocks??
When you have TMo unlock the phone for you is the SIM unlocked and the CID unlocked also? Or do I have to use the website everyone has mentioned to get both things unlocked?
randynchicago said:
When you have TMo unlock the phone for you is the SIM unlocked and the CID unlocked also? Or do I have to use the website everyone has mentioned to get both things unlocked?
Click to expand...
Click to collapse
Just a SIM unlock
unlocked now
Well finaly borrowed a cingular sim and got unlocked.
everything went well.
What now ?
Hop on a plane to London, make some calls...
yggdrasil said:
Well finaly borrowed a cingular sim and got unlocked.
everything went well.
What now ?
Click to expand...
Click to collapse
foriegn sim doesnt prompt to enter unlock code
Hello,
I just got my unlock code from TMO today. I put in a ATT sim but it does not prompt me to enter the code just says "Searching..." but never finds the signal.
Any help is appreciated.
currently running WM6.5 ROM V6.30EN By Lovebabyjing Build 23017[12/09/09]
tried to flash back to tmo official but kept getting errors at 3% of upgrade. "error 244 incorrect model id???"
My friend change his sim card to a different carrier. In my country there is no sim locked network so i did not get why it's get locked after changing sim. I use Samsung Phone Info app and found the phone has PAN csc code while my country is XME. Not sure whether the phone is for PAN but brought here instead or it has been flashed with PAN. But he said he bought it new.
Anybody has any idea how to get rid of the lock.?. He change to original sim but still cannot get it pass the code entering screen. The phone however can be used without a sim but that's obviously useless.
Could reflashing a firmware get rid the lock?. And can I flash XME firmware over it?. I'm not sure if the PAN is a branded or a country csc. Is it safe?.
Thanks in advance for your answers.
AT&T has given me an unlock code to release the phone so i can use it on sprint. The instructions say that a prompt should appear when putting in the sim, but nothing has happened. I was wondering if there was a way to force the prompt so I can input the code.
I'm on ICE rom, could that be a reason why I'm not getting the prompt? Can I go to the AT&T store with the unlock code and have them sim unlock it?
thanks.
Akosp said:
AT&T has given me an unlock code to release the phone so i can use it on sprint. The instructions say that a prompt should appear when putting in the sim, but nothing has happened. I was wondering if there was a way to force the prompt so I can input the code.
I'm on ICE rom, could that be a reason why I'm not getting the prompt? Can I go to the AT&T store with the unlock code and have them sim unlock it?
thanks.
Click to expand...
Click to collapse
Are you sure the phone is locked to AT&T? You title says "Unlocked HTC 10....". Your device could already be unlocked. Also, which sim card are you inserting and expecting code prompt to appear?
This is how it is normally done:
Lets say your device is locked to AT&T at the moment. You have to put another carrier's sim card(T-Mobile for example), then the code prompt should appear on the screen asking for the code.
Att never carried this phone...so how could they give you an unlock code? None are simlocked to ATT.
The guy I originally bought the phone from purchased the phone from HTC.com, which he then activated on att. when I bought the phone from him and tried to activate it on sprint, sprint told me the phone was carrier locked to att and I would have to request for an unlock code.
my unlock release went through and they emailed me the code, but when I put in my sprint sim card that sprint sent to me, there is no prompt that appears where I can put the 8 digit unlock code.
Wonders_Never_Cease said:
Att never carried this phone...so how could they give you an unlock code? None are simlocked to ATT.
Click to expand...
Click to collapse
yeah I didn't know they did simlock either but I guess when you use a phone on their network it does.
when I tried to activate on sprint they said I had to take care of the att lock first. I have the unlock code but no idea where to use it. do I need to do something through the dialer?
Put Sprint sim in the device boot it up... IF theres a lock on the sim slot, it should ask for an unlock code which is input through the dialer when prompted
Akosp said:
The guy I originally bought the phone from purchased the phone from HTC.com, which he then activated on att. when I bought the phone from him and tried to activate it on sprint, sprint told me the phone was carrier locked to att and I would have to request for an unlock code.
my unlock release went through and they emailed me the code, but when I put in my sprint sim card that sprint sent to me, there is no prompt that appears where I can put the 8 digit unlock code.
Click to expand...
Click to collapse
If device was bought from htc.com, then it should be unlocked already. I believe the radio frequency in your phone may not be fully compatible with Sprint.
Just check HTC's website and you will see that they offer separate models for Verizon and Sprint. - http://www.htc.com/us/go/buy-htc-10/
For example I have a T-Mobile service, so I purchased an unlocked HTC 10 which is compatible with AT&T as well. If I would have another carrier, such as Verizon or Sprint, then I would choose accordingly.
Dear Friends,
I have Samsung S8+ with Device Unlock App for T-Mobile USA,
Its not stolen or reported black list however when i enter the IMEI on the T-Mobile official web site its status is blocked.
Regarding this issue if i will use a service my phone can be unlocked.
One more thing i have tried to change the firmware to G955U1 and i succeeded.
every time i enter the home screen this message "enter the network unlocking code" prompts out,i already ordered unlock code and inserted then it said:network unlocked successfully however its still locked on tmobile,i dont know what to do next regarding these givens above if any one have a solution for my issue indeed i need your help.
Thank you all
Thanks and many regards
Magika10 said:
Dear Friends,
I have Samsung S8+ with Device Unlock App for T-Mobile USA,
Its not stolen or reported black list however when i enter the IMEI on the T-Mobile official web site its status is blocked.
Regarding this issue if i will use a service my phone can be unlocked.
One more thing i have tried to change the firmware to G955U1 and i succeeded.
every time i enter the home screen this message "enter the network unlocking code" prompts out,i already ordered unlock code and inserted then it said:network unlocked successfully however its still locked on tmobile,i dont know what to do next regarding these givens above if any one have a solution for my issue indeed i need your help.
Thank you all
Thanks and many regards
Click to expand...
Click to collapse
If the T-Mobile site says it's blocked, then it is blacklisted. Sorry, it won't work on any network. You need to call T-Mobile and ask why it's blocked.
And the only way to network unlock the T-Mobile S8/+ is with the T-Mobile unlock app. Flashing the unlocked firmware and then entering an unlock code won't work. T-Mobile has to be the one to unlock it, and it has to be initiated through the app.
Mr. Orange 645 said:
If the T-Mobile site says it's blocked, then it is blacklisted. Sorry, it won't work on any network. You need to call T-Mobile and ask why it's blocked.
And the only way to network unlock the T-Mobile S8/+ is with the T-Mobile unlock app. Flashing the unlocked firmware and then entering an unlock code won't work. T-Mobile has to be the one to unlock it, and it has to be initiated through the app.
Click to expand...
Click to collapse
Sorry but now TMB can be unlocked through reading codes no need for unlock app, plus if the imei is blacklisted @ TMB so it is blocked for TMB only which means if he use AT&T sim after unlock it will definitely work !!!
instrumentaly said:
Sorry but now TMB can be unlocked through reading codes no need for unlock app, plus if the imei is blacklisted @ TMB so it is blocked for TMB only which means if he use AT&T sim after unlock it will definitely work !!!
Click to expand...
Click to collapse
That's absolutely false. If it's blacklisted through T-Mo, it's blacklisted for all US carriers.
And what's your source saying you can use unlock codes on T-Mo? Because no one here has been able to do that. Many people have lost money buying useless codes for T-Mobile.
Hey all,
I was given an S9 (Exynos version, unlocked, SM-960F/DS) that had TWRP installed on it, but was stuck in a boot loop. After messing with it for a while, I stuck it in a drawer and forgot about it until recently, when I pulled it out and decided to just restore it to stock. I downloaded a ROM for that specific model from this site ( https://forum.xda-developers.com/galaxy-s9/how-to/official-firmware-thread-regions-t3765015 ) and flashed it using Odin. This got the device to boot fine to the setup, but it defaulted to German, and rejected any SIM I put in it, even though the phone was originally unlocked. So my question is, now how do I remove the SIM lock again? I'm guessing I'll first have to wait the 7 days for the OEM unlock cooldown to elapse again so I can reinstall TWRP?
tattar8 said:
Hey all,
I was given an S9 (Exynos version, unlocked, SM-960F/DS) that had TWRP installed on it, but was stuck in a boot loop. After messing with it for a while, I stuck it in a drawer and forgot about it until recently, when I pulled it out and decided to just restore it to stock. I downloaded a ROM for that specific model from this site ( https://forum.xda-developers.com/galaxy-s9/how-to/official-firmware-thread-regions-t3765015 ) and flashed it using Odin. This got the device to boot fine to the setup, but it defaulted to German, and rejected any SIM I put in it, even though the phone was originally unlocked. So my question is, now how do I remove the SIM lock again? I'm guessing I'll first have to wait the 7 days for the OEM unlock cooldown to elapse again so I can reinstall TWRP?
Click to expand...
Click to collapse
TWRP/Root/Custom has nothing to do with SIM locks, you'd need a sim unlocking service for that
*Detection* said:
TWRP/Root/Custom has nothing to do with SIM locks, you'd need a sim unlocking service for that
Click to expand...
Click to collapse
Then why would the phone start demanding a PUK for any SIM I insert into it after flashing, when it didn't before? The SIMs work on any other phone I try them in.
tattar8 said:
Then why would the phone start demanding a PUK for any SIM I insert into it after flashing, when it didn't before? The SIMs work on any other phone I try them in.
Click to expand...
Click to collapse
Because certain SIM unlocking services depend on you not wiping the phone in order to keep the unlock
You'll need to unlock it again using a paid service
*Detection* said:
Because certain SIM unlocking services depend on you not wiping the phone in order to keep the unlock
You'll need to unlock it again using a paid service
Click to expand...
Click to collapse
The phone was never locked to a carrier -- it was purchased sealed, factory unlocked.
tattar8 said:
The phone was never locked to a carrier -- it was purchased sealed, factory unlocked.
Click to expand...
Click to collapse
In that case check it has not been IMEI blacklisted due to non payment of contract or reported stolen, you state in your OP it was given to you
If it is IMEI blocked there's nothing XDA can do to help you
*Detection* said:
In that case check it has not been IMEI blacklisted due to non payment of contract or reported stolen, you state in your OP it was given to you
If it is IMEI blocked there's nothing XDA can do to help you
Click to expand...
Click to collapse
What I meant by that was that a friend of mine handed it to me to try to fix after he messed with it in TWRP, getting it stuck bootlooping in the process. He had bought it factory unlocked. I checked the IMEI, it's clean. It's demanding PUKs for any SIM I put in it, even though those SIMs work in other phones; I tried a Ting SIM and a Cricket SIM.
tattar8 said:
What I meant by that was that a friend of mine handed it to me to try to fix after he messed with it in TWRP, getting it stuck bootlooping in the process. He had bought it factory unlocked. I checked the IMEI, it's clean. It's demanding PUKs for any SIM I put in it, even though those SIMs work in other phones; I tried a Ting SIM and a Cricket SIM.
Click to expand...
Click to collapse
Well the only thing I can think is to flash a stock firmware for the region you are in, pick a carrier firmware to force the CSC change, Multi-CSC that contains Germany will default back to that if that is what the phone's original CSC was, but I doubt CSC is causing this
O2U CSC (United Kingdom) for G960F is a single CSC, flash it using CSC and not HOME_CSC along with the other 3 sections
But it seems to me this was not originally a factory unlocked handset, it was unlocked by an unlocking service and sold as one
If that doesn't work, pay for an unlocking service
*Detection* said:
Well the only thing I can think is to flash a stock firmware for the region you are in, pick a carrier firmware to force the CSC change, Multi-CSC that contains Germany will default back to that if that is what the phone's original CSC was, but I doubt CSC is causing this
O2U CSC (United Kingdom) for G960F is a single CSC, flash it using CSC and not HOME_CSC along with the other 3 sections
But it seems to me this was not originally a factory unlocked handset, it was unlocked by an unlocking service and sold as one
If that doesn't work, pay for an unlocking service
Click to expand...
Click to collapse
Is there a way I can find out what carrier the phone thinks it's locked to, or would I just have to get SIM cards from around the world and try them?
Can I do this without enabling OEM Unlock (so without letting the phone run for 7 days)?
tattar8 said:
Is there a way I can find out what carrier the phone thinks it's locked to, or would I just have to get SIM cards from around the world and try them?
Can I do this without enabling OEM Unlock (so without letting the phone run for 7 days)?
Click to expand...
Click to collapse
Samsung Phone INFO will tell you the current CSC, but if it defaulted to German either you flashed a German firmware or that is the default CSC
OEM unlock is only needed for custom
Flashing a Multi-CSC ROM such as BTU for United Kingdom will have the greatest chance of it defaulting to it's original CSC
I used that app, and it indeed says the phone's CSC is German, Deutsche Telekom from what I could tell. I tried flashing a number of different FW packages (including the UK and Singapore ones) but it still defaulted to German each time.
I tried going to their unlock page and entering the IMEI, but they have no record of it being sold by them.
tattar8 said:
I used that app, and it indeed says the phone's CSC is German, Deutsche Telekom from what I could tell. I tried flashing a number of different FW packages (including the UK and Singapore ones) but it still defaulted to German each time.
I tried going to their unlock page and entering the IMEI, but they have no record of it being sold by them.
Click to expand...
Click to collapse
Like I said, try flashing a carrier branded firmware like O2U, it cannot default to German if that CSC is not included
Flash using CSC and not HOME_CSC
Sim lock is on its own secure enclave chip, so if this was truly Sim unlocked then it isn't even possible to "relock". Either was unlocked in an unreputable way, or is IMEI blocked as mentioned before.
So I just got time to re-visit this project. I flashed O2U firmware, and it defaulted to English and shows the corresponding CSC. The phone is still locked, and I checked a bunch of IMEI blacklist checkers and each one comes back clean. At this point I accept that the phone is actually locked by a carrier, so I need to instead figure out how to get it unlocked, and to do that I need to figure out what carrier it's locked to. Like I said earlier, I tried entering the IMEI into Deutsche Telekom's unlocking page, and they have no record of them having locked that phone. So how would I go about figuring out what carrier it's locked to? If that information is on its own secure enclave chip, is there any way to read it?
Afaik german providers are forbidden by law to simlock phones for several years already. Problem must be somewhere else.
Try entering the PUK of any SIM if that's what's requested. It should be on the full size SIM, else contact your mobile network operator.