Music stops playing and google voice kicks in when I touch the headphone cable - Samsung Galaxy A3, A5, A7 (2017) Questions & Answe

I have a Samsung Galaxy A3 2016 and I have had this problem for about a year. When the headphone cable is moved or touched the music stops and google voice starts. I tought it was a problem with my headphones but I've changed like 3-4 pairs of headphones and the problem still occurs. The problem only occurs when the headphones are plugged in. Anyone has a solution for this problem? Thanks in advance!

it looks like the brass inside your audio port is bent.

Reconnect, and test, until it doesn't.
Try cables with 4 pins.

leo31 said:
it looks like the brass inside your audio port is bent.
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Do you know how to solve it?

CristiF said:
Do you know how to solve it?
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Click to collapse
you have to open the phone. u need a (-) screwdriver, but the best way is soldering it. u just need a jack socket ( u can use from any device which have audio jack ) , or u can buy it, its cheap. less than 2 dollar

Related

Audio Jack problem on Ace 2

I got a problem in Audio Jack. when i plug in my headphone , i have to hold it by side to get accurate sound.
also the ticking sound of plugging in is also changed. is there any way to fix it without opening it? i don't have a warranty and don't want to waste it's value by opening it
kashifyy said:
I got a problem in Audio Jack. when i plug in my headphone , i have to hold it by side to get accurate sound.
also the ticking sound of plugging in is also changed. is there any way to fix it without opening it? i don't have a warranty and don't want to waste it's value by opening it
Click to expand...
Click to collapse
could it be your headphone's jack thats malfunctioning? try with another pair of headphones
llyoom effective
PokMahPok said:
could it be your headphone's jack thats malfunctioning? try with another pair of headphones
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Click to collapse
I've checked. audio jack is faulty
kashifyy said:
I got a problem in Audio Jack. when i plug in my headphone , i have to hold it by side to get accurate sound.
also the ticking sound of plugging in is also changed. is there any way to fix it without opening it? i don't have a warranty and don't want to waste it's value by opening it
Click to expand...
Click to collapse
Even I had the same problem! It was a problem with my headphones not the audio jack!
Sometimes it is not phone or headphone problem. did you push jack hard when you want to plug in? I mean are u sure that the jack is fully plugged in?
I too have had this problem. I've tried two different 'audio jack to audio jack' cables (to plug into the car and a stereo) and they both have this problem. I've tried 3 sets of headphones and only one works okay. The ones that work are the Samsung headphones that came with the phone, which is interesting. They all used to work okay, it's just the last few weeks this has happened.
I've tried pushing them all the way in, but the only thing that works is, if you're looking at the screen, pushing the jack slightly to the right. Does anyone know if there's a simple hardware fix, like tightening something? I've googled this (thought it might be a general problem on other devices) but couldn't find anything.
Odp: Audio Jack problem on Ace 2
I have the same problem Samsung headphones works fine, rest breaks. I think about putting my Ace to guarantee.
I've tried 5 sets of headphones and 2 audio-jack-to-audio-jack cables. The only one that works okay is the Samsung headphones that came with the phone. How can this be? Planned obsolescence? Surely not. Just bad build quality maybe?
If anyone's interested, a short-term fix is a triangular piece of paper placed in the hole before you plug the headphones in. I have to push my jack to the right, so I put the paper on the left. Apparently pieces of drinking straws work and last longer.
Same problem.
Only samsung headphones work. My philips headphones that work on pc and another phones fine don't work on Ace2.
---------- Post added at 09:16 PM ---------- Previous post was at 09:07 PM ----------
Try to hold jack (heads) right. It work but isn't a solution because is imposible to hold this way more than 1 minute and walk
edithswanneck said:
I've tried 5 sets of headphones and 2 audio-jack-to-audio-jack cables. The only one that works okay is the Samsung headphones that came with the phone. How can this be? Planned obsolescence? Surely not. Just bad build quality maybe?
If anyone's interested, a short-term fix is a triangular piece of paper placed in the hole before you plug the headphones in. I have to push my jack to the right, so I put the paper on the left. Apparently pieces of drinking straws work and last longer.
Click to expand...
Click to collapse
ive never used the samsung original headphones, bought some from my local pound shop they work ok

Strange 3.5mm jack problem between my phone and my BMW.

Hi,
I've got a very strange and annoying problem. I've got a Nexus 5X and a 2008 BMW Z4 3.0si Roadster with a removable 3.5mm audio cable.
I've tried my Nexus 5X with 3 different cable on a lot of other car, hifi stereo and earphone and it always works (the sound go to the other device the way it should work).
I've tried 5 different phones on my BMW and the sound go to the Z4 speaker the right way.
But when I try to connect my Nexus to the BMW 9 times out of 10 the phone doesn't recognize it and continue to play the sound on the phone speakers. The strangest thing is after that half the time when I remove the cable from the car but keep it on the phone it recognize the cable and stop playing music on phone speakers. At this time I can connect it again to my BMW and then the sound go to the car speaker.
I can't understand anything about this problem and it's driving me a little bit crazy. Sadly no Bluetooth on my lovely Z4.
Anyone as an idea ?
Thank
Sebacestmoi said:
I can't understand anything about this problem and it's driving me a little bit crazy. Sadly no Bluetooth on my lovely Z4.
Anyone as an idea ?
Thank
Click to expand...
Click to collapse
Did you try pressing really hard on the plug? It is a very tight fit to the point you feel like you might be breaking the port, but it loosens over time.
sfhub said:
Did you try pressing really hard on the plug? It is a very tight fit to the point you feel like you might be breaking the port, but it loosens over time.
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Yeah of course otherwise it wouldn't work on my hifi stereo because I use the same cable.
Sebacestmoi said:
Yeah of course otherwise it wouldn't work on my hifi stereo because I use the same cable.
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Click to collapse
The reason I ask is it still works if not plugged in all the way, just the connection is not that reliable. Quite a few people though they had it plugged in all the way and they were getting sound, but sometimes sound would switch back to the phone. It turned out they really needed to push in the cable really hard.
Does it work if you start the music after plugging in the phone? That's how I have to do it in my POS Dodge work truck.
Sent from my SM-G930V using Tapatalk
PiousInquisitor said:
Does it work if you start the music after plugging in the phone? That's how I have to do it in my POS Dodge work truck.
Sent from my SM-G930V using Tapatalk
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Nope and it makes no change if I plug it before or after the music start playing.
It looks like my BMW send to much power and the phone try to protect itself or some kind of witchcraft like that...

Headphone jack not working

Hello, I had my s3 sitting for a while and decide to use it (haven't used it for 7-8 months). So I go on Youtube and watch a video. The speaker works fine but whenever I insert the 3.5 mm jack, I cant hear anything and if I remove it the speaker stop working.
I have tried multiple ROMS (CM13, DU 5.1, Stock 4.4.2) but they all seem to have the same issue. I also tried 3 different headphones.
What could be the issue?
xXFl4sh said:
Hello, I had my s3 sitting for a while and decide to use it (haven't used it for 7-8 months). So I go on Youtube and watch a video. The speaker works fine but whenever I insert the 3.5 mm jack, I cant hear anything and if I remove it the speaker stop working.
I have tried multiple ROMS (CM13, DU 5.1, Stock 4.4.2) but they all seem to have the same issue. I also tried 3 different headphones.
What could be the issue?
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Been having this same issue for like a month or two now. Have done everything in my power to resort this issue.., all to no avail.. Let's just hope the mods are doing something bout this.. Else I will have no option than to resort to BT headset..
holysaint1 said:
Been having this same issue for like a month or two now. Have done everything in my power to resort this issue.., all to no avail.. Let's just hope the mods are doing something bout this.. Else I will have no option than to resort to BT headset..
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it could very well be a hardware issue, did you replace the headphone jack/speaker assembly?
ethanchow said:
it could very well be a hardware issue, did you replace the headphone jack/speaker assembly?
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Since I got this phone, nothing has been replaced other than the battery.. And besides I don't think its a hardware issue since we have more than 2 to 3 people experiencing the exact same issue..
holysaint1 said:
Since I got this phone, nothing has been replaced other than the battery.. And besides I don't think its a hardware issue since we have more than 2 to 3 people experiencing the exact same issue..
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Check if speakerphone works, if it does, then it is likely that the hp jack is jammed and causing the phone to disable the speaker because it thinks headphones are plugged in.
ethanchow said:
Check if speakerphone works, if it does, then it is likely that the hp jack is jammed and causing the phone to disable the speaker because it thinks headphones are plugged in.
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The speaker works fines expect when you plug in the jack and remove it the speakers stop working. I have the restart the phone to get the speakers working.
xXFl4sh said:
The speaker works fines expect when you plug in the jack and remove it the speakers stop working. I have the restart the phone to get the speakers working.
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Click to collapse
Yes, it sounds like a hardware issue of the headphone jack being jammed or broken. If the issue is exactly the same on all roms, I would definitely replace the headphone jack, they are not that expensive, only $7
https://www.ifixit.com/Store/Parts/Galaxy-S-III-Headphone-Jack-and-Speaker-Assembly/IF225-020-1
ethanchow said:
Yes, it sounds like a hardware issue of the headphone jack being jammed or broken. If the issue is exactly the same on all roms, I would definitely replace the headphone jack, they are not that expensive, only $7
https://www.ifixit.com/Store/Parts/Galaxy-S-III-Headphone-Jack-and-Speaker-Assembly/IF225-020-1
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Why I don't think this issue might be a hardware issue is that, when ever I plug the phone to a wall socket and connect the headset jack, the sound comes on. But some few minutes after taking it off the wall socket, the sound is gone. And I have to restart the phone to get the sound working again..
holysaint1 said:
Why I don't think this issue might be a hardware issue is that, when ever I plug the phone to a wall socket and connect the headset jack, the sound comes on. But some few minutes after taking it off the wall socket, the sound is gone. And I have to restart the phone to get the sound working again..
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Have you ever had issues with charging or data transfers using the USB port?
ethanchow said:
Have you ever had issues with charging or data transfers using the USB port?
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None I could think of..
holysaint1 said:
None I could think of..
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if the speaker works but headphone doesn't then it may be that the phone detects some other audio device on usb. Do you hear any sounds at all through the headphones, also do the playback controls on the headphone work? If they do it may be the audio IC
Yeah, the controls on the headphone do work when this occurs.. And I don't hear any other sound..
Mind you, Immediately after inserting the jack, all the sound (speaker and headset) system in the phone is lost. Until I do a restart.

Static noise when headphones are plugged-in

Hello,
So I have my Zenfone 2 since some months now and since the start, my phone has a problem:
When I plug earphones or headphones, there's a static noise on the left earphone (or on the left side of the headphone).
I contacted Asus, they told me to update my firmware, which I did (I even updated to MM today), but it didn't fix the issue. So they told me to RMA it.
I'm just posting this to know if someone here got the same problem and if he fixed it. I saw a post on a forum which said to deactivate every single sound (notification, etc) and only activate multimedia sounds. For some reason, it worked, and I didn't ear the static noise again but some days later. I tried to do this operation again but it doesn't seem to work.
Thanks for your help,
Best regards,
Have you tried cleaning your jack input?
oguz298 said:
Have you tried cleaning your jack input?
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I thought of that but I don't really know how to do to be honest, I don't wanna break anything. How should I do it? Should I wet the tip of a cotton swab and "polish" the jack input?
Thanks for your reply!
Spidersouris said:
I thought of that but I don't really know how to do to be honest, I don't wanna break anything. How should I do it? Should I wet the tip of a cotton swab and "polish" the jack input?
Thanks for your reply!
Click to expand...
Click to collapse
Usually i dont use liquids on my phone. Get a pin and a light source. First look inside of the jack if there is some dust or cotton thingys take out with pin
oguz298 said:
Usually i dont use liquids on my phone. Get a pin and a light source. First look inside of the jack if there is some dust or cotton thingys take out with pin
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Click to collapse
Hello!
I tried to see if there was some dust in it but couldn't find anything. I, however, used the pin but the problem still persists
I noticed that when I was plugging in my earphone, if I plug in "at the middle" of the jack, there will be sound on the left earphone but not on the right. If I plug it in completely (when you hear the "click" sound), then there'll be sound on the right but not on the left earphone, like I first said on the first post. Maybe this can help you.. I'd like to not send it but if I really have to, I will ._.
Thanks for your help.
Have you tried another headphones?
oguz298 said:
Have you tried another headphones?
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Yeah, I've tried 3 different headphones but the problem still persists.
You can clean it with a compressed air can, the kind that is used to clean computers. I have one at home to clean my keyboard from tieme to time and have also used it to clean the headphone jack, since it doesn't use any liquid. You can get one at the local computer store or online from Amazon and similar sites
jman0 said:
You can clean it with a compressed air can, the kind that is used to clean computers. I have one at home to clean my keyboard from tieme to time and have also used it to clean the headphone jack, since it doesn't use any liquid. You can get one at the local computer store or online from Amazon and similar sites
Click to expand...
Click to collapse
Hello,
Fortunately, I had a compressed air can at home. I tried to clean it with that but the problem is still here
Thanks for your help though, I really appreciate it.
So I "resolved" my problem.
Since I think my jack is broken, I bought this on Amazon. So I did a little setup so I can properly hear music/sounds:
I have a Logitech G430. When I want to listen to music on my phone, I plug my earphones on the G430 adapter, then I plug the USB cable into the USB-microUSB adapter I just bought, and I plug the microUSB cable to my phone. And it works perfectly!
Some may say It's a pretty rough setup, but for me, as long as it works, that's perfect.
Thanks for your help!
Spidersouris said:
So I "resolved" my problem.
Since I think my jack is broken, I bought this on Amazon. So I did a little setup so I can properly hear music/sounds:
I have a Logitech G430. When I want to listen to music on my phone, I plug my earphones on the G430 adapter, then I plug the USB cable into the USB-microUSB adapter I just bought, and I plug the microUSB cable to my phone. And it works perfectly!
Some may say It's a pretty rough setup, but for me, as long as it works, that's perfect.
Thanks for your help!
Click to expand...
Click to collapse
I'm sure a pair of cheap BT headphones is cheaper than that setup. Anyway, if you want to keep using your 3.5mm headphones (I would since mine are very nice and were expensive) you can also try a 3.5 to BT adapter, which is also a cheap and nice option. Music through BT is usually of less quality than through the audio jack, but it¡s better than nothing and you don't need so many cables.
Something like this: https://www.amazon.com/dp/B00UUDZSKE
That one is $19, but you can probably get a cheaper one from a Chinese store such as Dealextreme, GearBest, etc. I have one which I got on eBay years ago and I think it was worth something around €10

Guys i need your help with 3.5mm jack.

I had problems with my audio jack, after reading alot and watching alot of youtube videos i ordered new G3 and had put my motherboard inside thinking it would solve the problem ( As i had broken the screen also. ) Everything was new including 3.5mm jack. And the problem still persists. Problem is when i plug my headphones i cant hear anything untill i go to audio settings and turn audio balance to the one side ( i still hear audio in both headphones but poor audio quality). This only solves problem with samsung heaphones with mic and remote. When i use my Beats studios it dosent fix it. After pluging them it starts opening google assistant and starts making wired noises. What could the problem be? I have also tried using viper audio and many custom roms nothing seems to help. Im starting to get desperate as i love this phone i dont want to change it. :crying::crying:
ognjen73 said:
I had problems with my audio jack, after reading alot and watching alot of youtube videos i ordered new G3 and had put my motherboard inside thinking it would solve the problem ( As i had broken the screen also. ) Everything was new including 3.5mm jack. And the problem still persists. Problem is when i plug my headphones i cant hear anything untill i go to audio settings and turn audio balance to the one side ( i still hear audio in both headphones but poor audio quality). This only solves problem with samsung heaphones with mic and remote. When i use my Beats studios it dosent fix it. After pluging them it starts opening google assistant and starts making wired noises. What could the problem be? I have also tried using viper audio and many custom roms nothing seems to help. Im starting to get desperate as i love this phone i dont want to change it. :crying::crying:
Click to expand...
Click to collapse
Its been a while but if im not misteaken i read something about the length of the male end of ure 3.5. Someti.es the contacts make contact with the mic contact and others and sometimes i guess diffrent headphones and such have diffrent lengths...
You might try 4 or 5 prongs type jacks
TheMadScientist420 said:
Its been a while but if im not misteaken i read something about the length of the male end of ure 3.5. Someti.es the contacts make contact with the mic contact and others and sometimes i guess diffrent headphones and such have diffrent lengths...
You might try 4 or 5 prongs type jacks
Click to expand...
Click to collapse
I had tried 4 and 3 prong as well as bunch of 3.5mm cables for my headphones, it all gave me same sound. Is there any hotfix, putting some tape on some part of the jack?
ognjen73 said:
I had tried 4 and 3 prong as well as bunch of 3.5mm cables for my headphones, it all gave me same sound. Is there any hotfix, putting some tape on some part of the jack?
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Its been forever i cant remember. There may be but like i said been a while since i had a working g3

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