A few questions about the 5Z - Asus Zenfone 5Z Questions & Answers

[UPDATED as I continue to use the device and learn more about it]
So I went ahead and bought a 5z (6GB). I have a few questions though so if anyone can help please do.
1. How do I activate Vodafone 4G LTE on this device?
A. So I contacted Vodafone, got a vague reply. I'm guessing they don't know what they're saying or they just don't care.
2. Does anyone else feel something vibrate inside the phone if you lightly tap the area around the fingerprint scanner? Feels as if something is loose inside.
A. Thanks to @drpmch down below. It turns out he is indeed right and all glass phones do vibrate a bit when tapped lightly.
3. I can see a "Double twist to launch camera" in settings search (comes under display), but when I click on it there is no setting that lets me toggle the feature. Is this a bug? (will upload screenshot if necessary).
A. Still there in latest update. It's a bug I guess.
4. Where are the gesture navigations? I don't seem to have the latest updates and the phone won't download any OTA. However I did get a small update when I finished setting up the device. (I am on 80.11.37.95.xxxx) now. Scratch that, got the latest update, gestures work perfectly!
5. I have installed BSG S9+ gcam mod but slow mo doesn't work in that. Anyone knows a fully working gcam for this phone?
A. Still nothing better has come up. Development is very slow for 5Z it seems.
6. When I switch between apps, most of them reload. It doesn't take long but they do reload (With little to no apps in the background). This shouldn't happen in a 6GB RAM device. Can I improve the RAM management somehow?
A. My fault. It turns out if I exit the app with the back button instead of pressing the home button, it will cause the app to reload.
Thanks in advance.
Updated for anyone else wondering about the same stuff.

1-if vodafone volte is availble in ur region u shud contact via email/call to vodafone customer care and request to activate volte.
2-this is bcoz of glass back..heard that all phone having glass back sound like this when tap.
3-it might be a bug or asus forgot to give this option.
5-clicking over slomo video in bsg,crashes gcam..till now its not working.
6-didnt hav this reloading problm..if its happen for some apps,u may try to clear data of that particular apps.

drpmch said:
1-if vodafone volte is availble in ur region u shud contact via email/call to vodafone customer care and request to activate volte.
2-this is bcoz of glass back..heard that all phone having glass back sound like this when tap.
3-it might be a bug or asus forgot to give this option.
5-clicking over slomo video in bsg,crashes gcam..till now its not working.
6-didnt hav this reloading problm..if its happen for some apps,u may try to clear data of that particular apps.
Click to expand...
Click to collapse
Thanks for the reply.
I found out that the SIM/micro sd tray is very loose in my unit. As in the plastic part moves independently from the outside metal part. Can you confirm the same?

Related

Today screen during a call

When making a phone call if I move the phone away and when the sensor cuts the phone light back on, it reverts back to the Today Screen. I have to press the call button to get back to the call screen.
Not sure why this is happening.
Any suggestions would be appreciated.
Thanks
me too... been excperiencing the same thing
Anyway to disable the backlight from going off when making phone call so that it does not go back to the home screen?
pmtan666 said:
Anyway to disable the backlight from going off when making phone call so that it does not go back to the home screen?
Click to expand...
Click to collapse
Anyone has a solutions to this?
well there is a setting called timeout today, but that probably isn't it.
All I can think of is, try do a hard reset after you backup everything.
never happened on mine guys!
same issue here
and I don't remember if it behaved this way out-of-the-box when I tested it before purchase, so it must have been something we've changed
Hmm, I remember it will go back to the phone instead of today screen. Well, I have open a support case with HTC...hope they will reply soon.
Now this is weird.
My TP2 (WWE/Asia) came configured with region set to English (Australia) out of the box. It switched to a different region early on when I installed CE-Star to add additional language inputs. Today, I switched back the region back to English (Australia) and rebooted and the problem disappeared!
There must be something in the background that detect when the screen is back on that switches the TF3D to switch back to the home screen.
Mesquire said:
Now this is weird.
... I switched back the region back to English (Australia) and rebooted and the problem disappeared!
Click to expand...
Click to collapse
Confirmed!!! It fixed mine problem too. I switch to different region, reset and the switch back to my region. Do a test call, guess what?? it work now ...no more going back to the Today Screen.
It must be bug on the software or must be some other tweaks or third party tools that we might have install causing it :> Mystery!!!
Good Excellent finding.
radiowc said:
Hmm, I remember it will go back to the phone instead of today screen. Well, I have open a support case with HTC...hope they will reply soon.
Click to expand...
Click to collapse
Here is what I get from HTC support regarding this issue...
"Based on information available to the HTC Technical Support Center, your device is functioning normally. Reversion of the display to the Today screen provides you with quicker access to the notepad or other tools that you may need during the call. Pressing the call button returns you to the call screen. There is no provision or setting to return the device directly to the call screen."
What do you think?
Ok, I have do another test again.. when i install any cabs and then try to do a test call again.. now it break again, it go back to the today screen. and then I do the region change again and restart and back again.
Do another test call again.. now it does not go back to Today screen.
I guess it must be something to do when we install a cab that causing it.
Not sure about other users :>
The same problem appear with me too, I'm in Egypt and have the middle east version
any help please
You can disable it turn off the screen during a call in advanced config
just go to light sensor - light sensor polling, and disable that
I thinks this is what your talking about anyway
I found the solution.
Just install S2U2!!
Very nice app and keeps the today screen from over riding the caller screen.
The phone is supoosed to keep the caller screen active during a call.
radiowc said:
Here is what I get from HTC support regarding this issue...
"Based on information available to the HTC Technical Support Center, your device is functioning normally. Reversion of the display to the Today screen provides you with quicker access to the notepad or other tools that you may need during the call. Pressing the call button returns you to the call screen. There is no provision or setting to return the device directly to the call screen."
What do you think?
Click to expand...
Click to collapse
Not True..I called HTC also. The phone is deigned to stay on the call screen during a call for the entire time.
I found one solution and posted it.
cdcool said:
Not True..I called HTC also. The phone is deigned to stay on the call screen during a call for the entire time.
.
Click to expand...
Click to collapse
Hmm, I guess HTC I talked to have different level of experience. Just like if i called them 10 times, i will have 10 different answer.
Some said yes and some said no.
radiowc said:
Hmm, I guess HTC I talked to have different level of experience. Just like if i called them 10 times, i will have 10 different answer.
Some said yes and some said no.
Click to expand...
Click to collapse
Exactly!!, most of them are reading from a piece of paper.
never seen this problem..

[Q] Server error occurred. Restart Camera.

The video camera function on my camera is no longer working and I’m not sure why. This phone is less than 5 weeks old and I have already taken videos with it. This upsets me because I have a 4 month old that I love to record especially when it comes to his firsts. The led flash light comes on when I push the video button, the screen switches and freezes. The message saying error prompts and when I close the camera, the led light will remain on until I reopen the camera. Hopefully you can help me figure this out, many thanks!
jacqueline robert said:
The video camera function on my camera is no longer working and I’m not sure why. This phone is less than 5 weeks old and I have already taken videos with it. This upsets me because I have a 4 month old that I love to record especially when it comes to his firsts. The led flash light comes on when I push the video button, the screen switches and freezes. The message saying error prompts and when I close the camera, the led light will remain on until I reopen the camera. Hopefully you can help me figure this out, many thanks!
Click to expand...
Click to collapse
Just a guess.. but you did in another posting say...
jacqueline robert said:
I install S5 Video App but it does not work properly in my note3. Can I use it in my device?
Click to expand...
Click to collapse
Which indicates you have been making changes to your phone related to video. Did you remove that or are you still using it.
Without knowing what your phone condition is in, it is very possible that other changes you have made is causing the problem as well...
Like...
jacqueline robert said:
Thanks For your Great Tutorial. It really helps me to update my Modem.
Click to expand...
Click to collapse
jacqueline robert said:
I think gravity box is better than other.
Click to expand...
Click to collapse
Most don't need to update their modem and if you installed software that modifies how your phone works, you might try turning them off or uninstalling them to see if they are the cause of your problems.
jacqueline robert said:
The video camera function on my camera is no longer working and I’m not sure why. This phone is less than 5 weeks old and I have already taken videos with it. This upsets me because I have a 4 month old that I love to record especially when it comes to his firsts. The led flash light comes on when I push the video button, the screen switches and freezes. The message saying error prompts and when I close the camera, the led light will remain on until I reopen the camera. Hopefully you can help me figure this out, many thanks!
Click to expand...
Click to collapse
ive also experiencing this SERVER ERROR OCCURED. RESTART CAMERA.. do you find a solution or did you fix it??? thnks..
Server error occurred. Restart Camera.
Same error on Galaxy A5.
Android 4.4.4
Tried: force stop, clean cache, clear data - problem repeatet!
Any help?
jacqueline robert said:
The video camera function on my camera is no longer working and I’m not sure why. This phone is less than 5 weeks old and I have already taken videos with it. This upsets me because I have a 4 month old that I love to record especially when it comes to his firsts. The led flash light comes on when I push the video button, the screen switches and freezes. The message saying error prompts and when I close the camera, the led light will remain on until I reopen the camera. Hopefully you can help me figure this out, many thanks!
Click to expand...
Click to collapse
u could try booting in safe mode and test if theres any app or tweak that is causing it. or u could enter Service / Test / Hidden functions by dialing *#0*# on your phone dialer and u gonna get to the service mode and check camera itself. also theres another one of those USSD codes that brings u to check the phone gadgets hardware /firmware version to see if it same as the camera app... u could also do a full factory restore from recovery screen if nothing else works remember to do a backup first @ titanium backup.. or if you have fair tech skills u could remove the back cover and remove the battery plate and check if tje battery connectors are in place im sure u could find a note 3 tear down video around.. i had the same problem but with the frontal camera and ended up been the camera was defective and replaced it and worked like charm
I know this thread is kinda old, but since it is on the first page on google's query, I'll post a solution here (found on another site).
The solution is to turn off the phone and remove battery for 10-20 seconds. This should resolve the issue.
Some users report that the issue occurs when you charge your phone via PC or laptop USB port. So, to avoid this, prefer original charger.
thanks
thank you for replying even if the post is old! it simply worked while i was about to sell my phone ! good thing i saw your reply first!
Did you ever find a fix?

Unable to Answer or Reject Calls

Hello,
I have been struggling recently to answer or reject calls when given the swipe up or down option.
When its unlocked and I get the tap to answer or reject as a notification its fine.
I'm just wondering if anyone else had a similar issue or had found a fix.
I'm on the official firmware, running 8.1.0
I've experienced something similar too. Sometimes I find myself swiping over and over again just to get one call answered or rejecte I have no idea why it does that, or when, it seems to be random on mine
I have to swipe upp exactly(?) 3 times to answer a call from the lock screen.
Also running official ROM 8.1, no root or mods so far.
Have only had the phone for a few weeks, so don't know what is normal.
Otherwise it seems to work very well.
I've found you can swipe down from the top of the screen and can answer it from the notification menu instead.
Just takes longer.
cobben said:
I have to swipe upp exactly(?) 3 times to answer a call from the lock screen.
Also running official ROM 8.1, no root or mods so far.
Have only had the phone for a few weeks, so don't know what is normal.
Otherwise it seems to work very well.
Click to expand...
Click to collapse
Just after having written the above, the phone corrected itself.
Now I can answer calls on the first swipe.
Interesting . . .
Sometimes my phone will let me answer normally. most of the time however I have to use the notification bar.
I have been having this issue since the very beginning. I even changed to the google phone app and jt still does that. Its because of the framerate. I think. Its very hard to test because uts vey inconsistent.
Yup, been having the same issue. Stock phone, no root. What's frustrating is there as no further updates.
iliais347 said:
I have been having this issue since the very beginning. I even changed to the google phone app and jt still does that. Its because of the framerate. I think. Its very hard to test because uts vey inconsistent.
Click to expand...
Click to collapse
I had display set to 90Hz for no particular reason, have now tested having it set to 60Hz, and I have been able to answer every call directly with one swipe .
Of course I don't get so many calls to this sim card I have in it now, but previously it hardly worked at all
So the problem might welll be connected to the display refresh rate for some reason.
cobben said:
I had display set to 90Hz for no particular reason, have now tested having it set to 60Hz, and I have been able to answer every call directly with one swipe .
Of course I don't get so many calls to this sim card I have in it now, but previously it hardly worked at all
So the problem might welll be connected to the display refresh rate for some reason.
Click to expand...
Click to collapse
What i did is i added the google dialer app to my phone, then to game booster and set its fps to 40. Now i can answer the calls.

Mate 20 X Unresponsive Screen

Hello guys!
I have bought a brand new Mate 20 X just 3 days ago!
I noticed that some times I click something and it wont do anything or do it with delay and sometimes I click on something and it vibrates like it did it but nothing happened (like home button for example).
Does anyone else face this issue? do you know how to fix it?
Have a great day!
Nothing here, I also use the gestures so never use the home button. Is it specific apps that cause issues or just in general?
yetiweston said:
Nothing here, I also use the gestures so never use the home button. Is it specific apps that cause issues or just in general?
Click to expand...
Click to collapse
everywhere all apps all places
omer919 said:
Hello guys!
I have bought a brand new Mate 20 X just 3 days ago!
I noticed that some times I click something and it wont do anything or do it with delay and sometimes I click on something and it vibrates like it did it but nothing happened (like home button for example).
Does anyone else face this issue? do you know how to fix it?
Have a great day!
Click to expand...
Click to collapse
Yep, it happens to me quite frequently. I don't think it has anything to do with the screen though. Do you have a nano memory card? Are you stock? What apps have you installed? What browser do you use? Mine started doing it after the 192 update (I think) and has been doing it ever since whether I'm on stock or on a custom rom. You'll tap a program and see that it selected but sometimes it takes like five to ten seconds to open.
ajsmsg78 said:
Yep, it happens to me quite frequently. I don't think it has anything to do with the screen though. Do you have a nano memory card? Are you stock? What apps have you installed? What browser do you use? Mine started doing it after the 192 update (I think) and has been doing it ever since whether I'm on stock or on a custom rom. You'll tap a program and see that it selected but sometimes it takes like five to ten seconds to open.
Click to expand...
Click to collapse
All stock, latest update no unlocked bootloader (EVR-L29)
I disabled all gestures, I dont have a nano memory card, its not app related, it even happens on the notifications tray when I try to reply to someone but the button doesnt work. even when I type there is a delay that make me miss some clicks I have done
omer919 said:
everywhere all apps all places
Click to expand...
Click to collapse
Have you tried a hard reset to see if that fixes it?
yetiweston said:
Have you tried a hard reset to see if that fixes it?
Click to expand...
Click to collapse
yes, from recovery. didnt help
also scrolling is very slow compared to other phones even when scrolling the fastest I can its very slow.
ajsmsg78 said:
Yep, it happens to me quite frequently. I don't think it has anything to do with the screen though. Do you have a nano memory card? Are you stock? What apps have you installed? What browser do you use? Mine started doing it after the 192 update (I think) and has been doing it ever since whether I'm on stock or on a custom rom. You'll tap a program and see that it selected but sometimes it takes like five to ten seconds to open.
Click to expand...
Click to collapse
Exactly the same a few times a day on stock or openkirin rr
Sent from my Kirin Treble using Tapatalk
sometimes when I touch with 2 fingers to zoom (for example on a document) it just stays on zoom mode even when I touch with 1 finger (so when I try to move around it will change the size like a 2 fingers gesture).
scrolling is way slower than any other phone I tested, has anyone else noticed that?
Take screen protector off and clean it might be smudged . Maybe you could try glove mode it's more sensitive in settings
stestesteste said:
Take screen protector off and clean it might be smudged . Maybe you could try glove mode it's more sensitive in settings
Click to expand...
Click to collapse
It's not a screen issue, it's a software issue.
stestesteste said:
Take screen protector off and clean it might be smudged . Maybe you could try glove mode it's more sensitive in settings
Click to expand...
Click to collapse
tried both, didnt help.
I thought I was the only one with this issue.
After flashing the Resurrection Remix rom I have never encountered this problem.
I'll be going back to stock soon so I'll see if the problem still exists.
Mine works perfectly. Even with the protective film scratched. Worked perfectly with my previous screen protector, a tempered glass type. I have the chinese EVR-TL00 midnight blue model. Everything stock, no root.
I also have this problem
You're not alone, this is happening to me as well on the EVR-L29. In my experience it is most noticeable when tap typing and a letter I tapped on does not register. Also, once in a while when I tap on an app to open it nothing happens and I'll have to tap it again for it to open. It's a mild annoyance for me, but not to the point of ruining the experience. I'm hoping a future software update addresses this, unless it's hardware related. I love the phone, but this is probably my biggest gripe outside of the possibility of no future upgrades in Huawei's spat with the US.

Sound Issue: No internal speaker/No microphone/No sound by bluetooth

Hi guys,
Im here to speak about my mi 10t who got some sound/mic issue.
Everything was working good but one day, the phone muted himself on stock Rom.
When i tried to use the tap recorder, the app said "verify if an app is using the microphone an try again."
I try to put a Custom rom on it but it's the same with Lineage Os.
Now, internal and external speaker stoped working. Microphone too.
the bluetooth connect well to a device but when i play a song, no sound happen.
Even on twitter or reddit, when i tried to play a video its say, Error to load the video.
When i tried to call someone, the app close immediately
I can only send sms and read them.
Please helps
Hello,
I have the same problem just like you 1 month now,tried everything , even install custom ROMS but the problem remains.
Did you drop your phone down? I cant remember that i did , but if i shake my 10T pro near my ears i can hear that something is moving inside my device.
The temporary fix that i had was to reboot many times my device and reopen it , clear the data from phone services , but couldnt find any permanent fix though.
Does anyone else has this?
glixbourkt said:
Hello,
I have the same problem just like you 1 month now,tried everything , even install custom ROMS but the problem remains.
Did you drop your phone down? I cant remember that i did , but if i shake my 10T pro near my ears i can hear that something is moving inside my device.
The temporary fix that i had was to reboot many times my device and reopen it , clear the data from phone services , but couldnt find any permanent fix though.
Does anyone else has this?
Click to expand...
Click to collapse
Hey!
I am running lineage and the problem is still there !
Ahah, a friend just remember me that i threw a whole beer on it during a party like 3 months ago..
I totaly forgot that and i think i was too drunk to remember.. unfortunately!
But the phone is like new and nothing is moving inside
Yes if i reboot/wipe data 363637x time it has a chance to work but the problem come back fast
I use a second phone where i put my sim on it and play with the mi10
It's sad because that 144hz screen is fkin good
And i still can't Say if it's a software or an hardware bug.
Because if i open the phone, change the internal/external speaker for nothing i will be a bit pissed
But still a good phone even muted aha
Shlagito said:
Hey!
I am running lineage and the problem is still there !
Ahah, a friend just remember me that i threw a whole beer on it during a party like 3 months ago..
I totaly forgot that and i think i was too drunk to remember.. unfortunately!
But the phone is like new and nothing is moving inside
Yes if i reboot/wipe data 363637x time it has a chance to work but the problem come back fast
I use a second phone where i put my sim on it and play with the mi10
It's sad because that 144hz screen is fkin good
And i still can't Say if it's a software or an hardware bug.
Because if i open the phone, change the internal/external speaker for nothing i will be a bit pissed
But still a good phone even muted aha
Click to expand...
Click to collapse
Hey,
Thanks for the answer.
I had a similar accident as well . My question though is what causes the sound issue. if i try to reboot/wipe this (which i dont want to wipe all my data every week ) there is a change also for me to work.
Do you have any idea how can i fix this ? should i give it to somebody who can open it for me as its a hardware issue?
I have the same problem, has anyone found the solution?
glixbourkt said:
Hello,
I have the same problem just like you 1 month now,tried everything , even install custom ROMS but the problem remains.
Did you drop your phone down? I cant remember that i did , but if i shake my 10T pro near my ears i can hear that something is moving inside my device.
The temporary fix that i had was to reboot many times my device and reopen it , clear the data from phone services , but couldnt find any permanent fix though.
Does anyone else has this?
Click to expand...
Click to collapse
Entirely unrelated to the issue, but just to calm some folks
The Mi 10T Pro model rattles because the camera has OIS (the camera module itself moves). This can also give a slight rattling effect when playing very loud music
Don't worry about it
Dobsgw said:
Entirely unrelated to the issue, but just to calm some folks
The Mi 10T Pro model rattles because the camera has OIS (the camera module itself moves). This can also give a slight rattling effect when playing very loud music
Don't worry about it
Click to expand...
Click to collapse
Yes i found it out as i opened myself the phone with no luck fixing it.
Its now somewhere collecting dust 3-4 months now. Cant fix it....
if anyone has any solution or any idea just let us know.
Lhpmira said:
I have the same problem, has anyone found the solution?
Click to expand...
Click to collapse
Try to open the phone x50 times and dont let it close again....This is the only way that i found out , but cant/ dont have the time to switch it off x50 times.
same problem here...
i've dropped my phone one time and after that, no sound at all.
the assistance shop said that all the components were good, but the problem remains
my last try was to flash the xiaomi stock rom, but no results
Had a similar issue.
Even multiple factory resets also didn't help.
However tried another sim and did a reset and it was working fine.
Now then after few days it again happened
Now this time I probably understood what was triggering the issue. I had paired my headphones(Bluedio Turbine) with both my laptop and phone. Using one at a time it was working fine. However if there's a call from both laptop and phone then the phone went into this state.
Again tried resetting multiple times. This time tried replacing the sim with a different sim. Different from the one in previous attempt and the sim change trick also did not work. Then tried again with the same sim which had fixed it earlier and it worked.
So in short these are the steps that helped me. Seems like only sim might have worked however don't know for sure.
Take proper backup of your data. Also this may or may not work for you.
Factory reset from settings.
Shutdown phone.
Press volume up and power button and hold them for some time till the phone starts up.
Use power button and volume key to wipe data.
I did this 3-4 however I think so it is t required.
Replace your sim with another sim. I had replaced my Airtel sim with a different Airtel sim and it worked for me. However replacing Airtel with jio did not help.
Start the phone.
Setup the phone.
Phone might start behaving fine.
CameraPhone123 said:
Had a similar issue.
Even multiple factory resets also didn't help.
However tried another sim and did a reset and it was working fine.
Now then after few days it again happened
Now this time I probably understood what was triggering the issue. I had paired my headphones(Bluedio Turbine) with both my laptop and phone. Using one at a time it was working fine. However if there's a call from both laptop and phone then the phone went into this state.
Again tried resetting multiple times. This time tried replacing the sim with a different sim. Different from the one in previous attempt and the sim change trick also did not work. Then tried again with the same sim which had fixed it earlier and it worked.
So in short these are the steps that helped me. Seems like only sim might have worked however don't know for sure.
Take proper backup of your data. Also this may or may not work for you.
Factory reset from settings.
Shutdown phone.
Press volume up and power button and hold them for some time till the phone starts up.
Use power button and volume key to wipe data.
I did this 3-4 however I think so it is t required.
Replace your sim with another sim. I had replaced my Airtel sim with a different Airtel sim and it worked for me. However replacing Airtel with jio did not help.
Start the phone.
Setup the phone.
Phone might start behaving fine.
Click to expand...
Click to collapse
Ignore this. This again happened after the last fix. Now again I can not use the mic. In CIT check if I try to test any of the mics, top or main the app crashes. Seems to be related to the mic. However don't understand how come event Bluetooth calls fail.
Another thing that I tried was putting the phone in refrigerator for around 10-15 mins. The phone was switched off before being put in the refrigerator. It generally works after that.
However it is generally good only till a restart.
Try at your own risk.
Must be something to do with the firmware only. And problem seem to be happening at the time of a reboot. Right at the time when MIUI logo appears during a reboot, if you dont hear the bootup sound, then the system audio wont work.
What fixes for me is multiple reboots until you hear the bootup sound. Most of the time, it takes just a couple of reboot. Max it has taken for me is 7.
Problem with loading of audio driver?!
Hi all,
Is there any update on that issue ? I still have that phone doing nothing at the moment. So i was wondering if there is any chance to use it.
I have the same problem.
Abdu55799 said:
I have the same problem.
Click to expand...
Click to collapse
New Mi10T Pro - No Sound at all
Brand new device. Flashed custom OS (Arrow OS and google pixel)- no sound at all. No Youtube sounds, no call sounds, no media sounds, even Bluetooth, even with headphones. Phone are silent absolutely. Please help. Thanks in advance, guys!
forum.xda-developers.com
you may find a solution there.
I still have the error
Still same problem here. I even updated to a custom rom, but no difference. Even sound via bluetooth does not work nor sound via USB.
Anyone has a theory how that could happen?

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