My pixel randomly bricked itself and I'm stuck - Google Pixel XL Questions & Answers

Hello.
Yesterday my pixel xl (non-carrier-locked model) suddenly rebooted and got into a bootloop. It never gets past the white google loading screen.
It's fully stock, running the latest Pie + update. Bootloader is locked and the allow oem unlock in developer mode is also disabled.
I though I could just get into bootloader and swap the active partition using fastboot --set-active=(a or b) whichever works. But I soon realized that this is not allowed when the bootloader is locked. I can't unlock the bootloader using fastboot flashing unlock because oem unlocking is disabled in the developer settings. I can't obviosly get to the developer options without getting my phone to boot.
As an alternative I thought I could simply factory reset / erase user data from the recovery. However, when I try to get into android recovery from the bootloader, the phone reboots!
Things at the moment are looking grave. I don't have much data to lose on the device. What are my options given this predicament?
Thanks.

blueren said:
Hello.
Yesterday my pixel xl (non-carrier-locked model) suddenly rebooted and got into a bootloop. It never gets past the white google loading screen.
It's fully stock, running the latest Pie + update. Bootloader is locked and the allow oem unlock in developer mode is also disabled.
I though I could just get into bootloader and swap the active partition using fastboot --set-active=(a or b) whichever works. But I soon realized that this is not allowed when the bootloader is locked. I can't unlock the bootloader using fastboot flashing unlock because oem unlocking is disabled in the developer settings. I can't obviosly get to the developer options without getting my phone to boot.
As an alternative I thought I could simply factory reset / erase user data from the recovery. However, when I try to get into android recovery from the bootloader, the phone reboots!
Things at the moment are looking grave. I don't have much data to lose on the device. What are my options given this predicament?
Thanks.
Click to expand...
Click to collapse
Have you tried rebooting with Volume down+ power held in? Or has the battery died? Also what exactly were you doing when this happened?

same issue happeend now to me. any updates?

hey whats weird... ive got the same issue, December security patch stock pie....
---------- Post added at 05:01 AM ---------- Previous post was at 05:01 AM ----------
ive tried other stock pie, stock oreo, custom kernels, I cant even boot into twrp... anything I try to boot up it just bootloops.

Apologies for such a long delay in my response.
Phalanx7621 said:
Have you tried rebooting with Volume down+ power held in? Or has the battery died? Also what exactly were you doing when this happened?
Click to expand...
Click to collapse
ferydaboss said:
same issue happeend now to me. any updates?
Click to expand...
Click to collapse
godkingofcanada said:
hey whats weird... ive got the same issue, December security patch stock pie....
---------- Post added at 05:01 AM ---------- Previous post was at 05:01 AM ----------
ive tried other stock pie, stock oreo, custom kernels, I cant even boot into twrp... anything I try to boot up it just bootloops.
Click to expand...
Click to collapse
The only thing that loads up fine is the bootloader menu via vol down + power. I can't even get into the recovery from there. When I do, the phone simply reboots and continues it's bootloop.
I've already tried reflashing the latest stock rom on both the slots. Still no juice. The same thing happens. Powers on, I see the white google logo screen with the small unlocked icon to the bottom. Then reboots into the same screen forever. I thought doing a clean flash would most certainly fix this issue. But seems like I was wrong.

Looks like hardware (eMMC, main board) fail, not soft brick...

Hi there,
Did anyone tried to heat their phone a bit with a hair dryer or something to see if the phone boot? Could be another bootloop fiasco similar to LG crap and Nexus 6P chip solder getting loose?!
People got their Nexus 6P temporary booting heating the device...
If nothing else works, you guyz could try it? ?
Good luck...

I gave up. I opened the phone and looted it for parts.

Related

Bootloop, soft brick?

I don't know why, but for some reason my nexus 5x is stuck in a bootloop. I was rooted running 6.0.1 (MTC19T) when it shutoff and was not trying to update to N as others were.
I can access the bootloader, but not recovery (just reboots). I have flashed other stock 6.01 OTA's which hasn't changed anything. Flashing TWRP again does nothing. Was trying to follow THIS thread, but PC does not recognize phone in download mode. Also, the phone will only stay download mode for about 15 seconds before rebooting. Any advice?
LGH970 32GB
Bootloader: BHZ10m
Baseband: M8994F-2.6.32.1.13
Secure boot: enabled
Device state: unlocked
shadows006 said:
I don't know why, but for some reason my nexus 5x is stuck in a bootloop. I was rooted running 6.0.1 (MTC19T) when it shutoff and was not trying to update to N as others were.
I can access the bootloader, but not recovery (just reboots). I have flashed other stock 6.01 OTA's which hasn't changed anything. Flashing TWRP again does nothing. Was trying to follow THIS thread, but PC does not recognize phone in download mode. Also, the phone will only stay download mode for about 15 seconds before rebooting. Any advice?
LGH970 32GB
Bootloader: BHZ10m
Baseband: M8994F-2.6.32.1.13
Secure boot: enabled
Device state: unlocked
Click to expand...
Click to collapse
Well If u can access bootloader you can flash any firmware using fastboot commands.
Totally weird, but my 5x just did the same thing. I opened the Yahoo Sports app, and it froze. An attempted reboot, and it's now stuck in a boot loop. If I try to enter recovery, it reboots. Unfortunately, my desktop is at work, so I can't troubleshoot right now.
I'm starting to wonder if I'll be reading several of these posts today. Hmmm...
enzo_cz said:
Well If u can access bootloader you can flash any firmware using fastboot commands.
Click to expand...
Click to collapse
Yes, but I've tried flashing multiple different stock images from the google repository by unzipping them and flashing the components to no avail. Is there another way to flash it? Should I be flashing something else?
UPDATE: tried everything. Getting a replacement from google. Only a month or two from the year warranty. Week without a phone. Thanks Obama...
shadows006 said:
UPDATE: tried everything. Getting a replacement from google. Only a month or two from the year warranty. Week without a phone. Thanks Obama...
Click to expand...
Click to collapse
That is exactly the route I took with customer service this afternoon.
Mine is @ LG as I haven't bought from Google... Let's see...
talkEDtv said:
That is exactly the route I took with customer service this afternoon.
Click to expand...
Click to collapse
Same here, when I went back from 7 to 6.0.1 bootloop. I unfortunately did not get to try the TOT file method as I had already RMA it out and just this morning caught this.
Out of all the Android devices it amazes my how easily this device bricked. I had numerous HTC devices and despite being carrier locked and using a java card to unlock the bootloader i never once had this issue with with any of them, they are very forgiving and will be seriously considering the 2016 HTC nexus as this one is only 4 months old. Im nowhere near n noob to rooting and flashing but disappointed how unforgiving the device is. Granted there are some things I really like about it, but bricked in 4 months is a bad sign of quality IMO.
Nexus are impossible to brick, unless you flash stock factory image...
I have had this same problem.
http://forum.xda-developers.com/nexus-5x/help/5x-bootloops-recovery-t3391459
Eventually after disassembly, I called Google Play and LG, to have it replaced.
I also had a cracked camera glass and screen, got a new Nexus 5x , and havent been charged since it seems the phone was due for failure no matter what.
The problem SEEMS to be the button or signal of of the power button always being pressed. When it's off it will even turn on by itself, and maybe if your lucky itll stay on for a while.
Call in, request RMA
---------- Post added at 04:20 PM ---------- Previous post was at 04:19 PM ----------
gpvecchi said:
Nexus are impossible to brick, unless you flash stock factory image...
Click to expand...
Click to collapse
This is not true, unless in context TO BRICK, as they seem to be BRICKING themselves sometimes. Hardware defects exist in all electronics, even the good ol'nexus

How to unblrick a hard bricked Pixel XL

My Pixel XL is now dead. Won't turn on when pressing or long pressing or long pressing the power button for 5 minutes.
Long pressing the volume down and power button leads to vibration feedback but the screen is black, can't even get to the bootloader.
Last thing before it bricked is browsing through my photos, my phone suddenly froze as usual. And then it powered off automatically. After that, I can't get into the system, neither the bootloader.
Anybody know how to fix hard bricked Pixel?
Thx.
Queentus said:
My Pixel XL is now dead. Won't turn on when pressing or long pressing or long pressing the power button for 5 minutes.
Long pressing the volume down and power button leads to vibration feedback but the screen is black, can't even get to the bootloader.
Last thing before it bricked is browsing through my photos, my phone suddenly froze as usual. And then it powered off automatically. After that, I can't get into the system, neither the bootloader.
Anybody know how to fix hard bricked Pixel?
Thx.
Click to expand...
Click to collapse
try this one here
if not, call harware support for a possible rma
reyscott said:
try this one here
if not, call harware support for a possible rma
Click to expand...
Click to collapse
Won't work cause I can't even get to the bootloader. Thx anyway.
call google support to initiate RMA.
There is no laymans method to fix a hard bricked Pixel.
Only soft bricks.
CZ Eddie said:
There is no laymans method to fix a hard bricked Pixel.
Only soft bricks.
Click to expand...
Click to collapse
Thanks for the reply.
My Pixel is already on it's way to RMA.
My Pixel XL shut down this morning. After several attempts to restart, it hung on the Google splash screen. I got into bootloader and tried to reflash OPR3 with flash-all.bat. It got a little ways but quit with “remote: flash write failure”. I got into bootloader again and tried the reflash again. It got the same error earlier in the process and ever since, no button combinations will get it to turn on and I get no lights or battery image when plugged in.
When I plug it into my computer, I get the connection beep from the computer, but no evidence of a connection in Device Manager or in remove media. Since my computer recognizes the phone somehow, is there a way to retrieve data from my phone? I have seen many references to programs that can do this, but I am skeptical. My warranty replacement has been ordered, but I'd like to get whatever I can before it gets here.
Same thing happened to me last night. RMA is on its way, but this month old Pixel XL is dead.
CZ Eddie said:
There is no laymans method to fix a hard bricked Pixel.
Only soft bricks.
Click to expand...
Click to collapse
do you have an advanced guide to fix it? I have pixel past warranty that has the same problem
JimSmith94 said:
My Pixel XL shut down this morning. After several attempts to restart, it hung on the Google splash screen. I got into bootloader and tried to reflash OPR3 with flash-all.bat. It got a little ways but quit with “remote: flash write failure”. I got into bootloader again and tried the reflash again. It got the same error earlier in the process and ever since, no button combinations will get it to turn on and I get no lights or battery image when plugged in.
When I plug it into my computer, I get the connection beep from the computer, but no evidence of a connection in Device Manager or in remove media. Since my computer recognizes the phone somehow, is there a way to retrieve data from my phone? I have seen many references to programs that can do this, but I am skeptical. My warranty replacement has been ordered, but I'd like to get whatever I can before it gets here.
Click to expand...
Click to collapse
There are 2 things you can try 1.) Go-to you folder where you have adb & fastboot. Download factory zip and unzip into adb & fastboot folder. Plug phone into PC. Open a cmd window that's NOT the administrator one try adb devices, then fastboot reboot bootloader. Click once to advance in cmd, then double click flash-all.bat and let it run through the install process. It will stop a few time, but just ignore, may even spit out an error, just ignore and let it keep installing, it may keep doing this stop and start thing,let it run. It will eventually boot up. It will wipe phone and you will have to do a new phone install. Then you can go into bootloader mode and fastboot twrp and twrp installer and go back and install super su go back and install suhide 109.
When installing TWRP I would recommend the previous version of December 1, I think and not the Dec. 15 version. Same with twrp installer.
The other thing you can try is to (if you can turn phone off) hold down power button for 5 seconds then press volume UP , that should put you in the Android on it's back and say No Command. Then you can use the options given you.
Good luck
fiverings said:
There are 2 things you can try 1.) Go-to you folder where you have adb & fastboot. Download factory zip and unzip into adb & fastboot folder. Plug phone into PC. Open a cmd window that's NOT the administrator one try adb devices, then fastboot reboot bootloader. Click once to advance in cmd, then double click flash-all.bat and let it run through the install process. It will stop a few time, but just ignore, may even spit out an error, just ignore and let it keep installing, it may keep doing this stop and start thing,let it run. It will eventually boot up. It will wipe phone and you will have to do a new phone install. Then you can go into bootloader mode and fastboot twrp and twrp installer and go back and install super su go back and install suhide 109.
When installing TWRP I would recommend the previous version of December 1, I think and not the Dec. 15 version. Same with twrp installer.
The other thing you can try is to (if you can turn phone off) hold down power button for 5 seconds then press volume UP , that should put you in the Android on it's back and say No Command. Then you can use the options given you.
Good luck
Click to expand...
Click to collapse
My post was over three months ago and as I said, I got a refurb replacement, which I have since sold and have a Pixel 2 XL. Guess I should have said that although my computer recognized it, adb didn't. That's why I was asking if there was any other way to retrieve the data. I ended up using a week old backup so it wasn't too bad.
I tried to install a custom rom, and it didn't boot, so I tried to restore backup with twrp. Now no power, no vibration. PC doesn't recognize it. I wonder if it's on, and just has to run out of power, to be able to boot back to recovery. I thought it was weird my twrp backup didn't take very long. Any other advice? I got mine Verizon unlocked refurbished off amazon.
---------- Post added at 07:30 PM ---------- Previous post was at 06:53 PM ----------
perfectswanson said:
I tried to install a custom rom, and it didn't boot, so I tried to restore backup with twrp. Now no power, no vibration. PC doesn't recognize it. I wonder if it's on, and just has to run out of power, to be able to boot back to recovery. I thought it was weird my twrp backup didn't take very long. Any other advice? I got mine Verizon unlocked refurbished off amazon.
Click to expand...
Click to collapse
I was able to get it to boot into twrp. Should be OK from here. Thank you.
perfectswanson said:
I tried to install a custom rom, and it didn't boot, so I tried to restore backup with twrp. Now no power, no vibration. PC doesn't recognize it. I wonder if it's on, and just has to run out of power, to be able to boot back to recovery. I thought it was weird my twrp backup didn't take very long. Any other advice? I got mine Verizon unlocked refurbished off amazon.
---------- Post added at 07:30 PM ---------- Previous post was at 06:53 PM ----------
I was able to get it to boot into twrp. Should be OK from here. Thank you.
Click to expand...
Click to collapse
Even i am facing the same issue on the Verizon unlocked phone. What did you do to get into twrp??
nikinnikin said:
Even i am facing the same issue on the Verizon unlocked phone. What did you do to get into twrp??
Click to expand...
Click to collapse
I'm sorry I should have responded sooner. I don't remember much, but I had a feeling that it was still running because it was warm so I left it alone for a couple hours to see if it would die and then I could try to boot it again it's exactly what I did but what was funny was that it still had battery life when I turned it back on I hope you had some some luck.
nikinnikin said:
Even i am facing the same issue on the Verizon unlocked phone. What did you do to get into twrp??
Click to expand...
Click to collapse
Son of a gun. I did it again! Today. I followed a guide telling me to uninstall magisk with twrp before flashing 9.0. Now I have the same problem again. Goddamn TWRP. It told me no OS installed. Then I realized I forgot to put the magisk uninstaller file on my Verizion Pixel XL. Last time I just let my phone sit for a few hours or so, and it boot again. Not sure if it needs to run out of power, so it can boot again or what. Do you remember what you did when it happened to you?
perfectswanson said:
Son of a gun. I did it again! Today. I followed a guide telling me to uninstall magisk with twrp before flashing 9.0. Now I have the same problem again. Goddamn TWRP. It told me no OS installed. Then I realized I forgot to put the magisk uninstaller file on my Verizion Pixel XL. Last time I just let my phone sit for a few hours or so, and it boot again. Not sure if it needs to run out of power, so it can boot again or what. Do you remember what you did when it happened to you?
Click to expand...
Click to collapse
I couldnt switch it on at all. I'm planning to take it to Ubreakifix store, I guess they are the official google pixel repair people.
nikinnikin said:
Even i am facing the same issue on the Verizon unlocked phone. What did you do to get into twrp??
Click to expand...
Click to collapse
nikinnikin said:
I couldnt switch it on at all. I'm planning to take it to Ubreakifix store, I guess they are the official google pixel repair people.
Click to expand...
Click to collapse
You gotta be kidding me. Last time I left the phone alone, and my hunch was that it would run out of power, and then you can atleast get into the bootloader. I fixed it before. I wish I could get a hold of software those guys use to repartition, or however they do it. We have Pixel 3 leaks, but no repair software. All I did was install TWRP, and it said no OS installed. It just kept booting up into TWRP. Then I switched slots to see if that would change it, but I think that might have been what screwed it up.
---------- Post added at 01:37 PM ---------- Previous post was at 01:36 PM ----------
What version of TWRP did you use?
---------- Post added at 01:50 PM ---------- Previous post was at 01:37 PM ----------
I just got back into the bootloader. After a dozen times I just held down and power for like five seconds. Should I try recovery and try to remove Magisk, or should I just try to flash 9.0?
---------- Post added at 01:53 PM ---------- Previous post was at 01:50 PM ----------
What I did this time that was different, and I don't know if this is what helped or what, but this time I plugged in headphones and held power and vol down.
Putting the headphones in worked, or maybe it was just a fluke, but it worked on the first try. I got into Bootloader, "fastboot boot twrp.img", then I flashed the magisk uninstaller zip, the booted back to bootloader, and did flash-all.bat. It said it failed on the vendor partition, but everything still works.

Oneplus 5T VERY Hard Bricked

Hey guys,
So this is very stupid but I think my phone is ultra hard bricked.
Long story short: I updated to 5.1.1 and wiped cache afterward and boom nothing works now.
Before people are coming with solutions I'll tell you guys what I did and tried.
First of all the phones bootloader is locked and fastboot tells me I can't flash in a locked state.
I tried the Unbricking tool.
I tried Power reset
I tried reflashing all I could in fastboot but won't let me because of the locked state.
I can only access Fastboot (sometimes) and it can get to the start up screen where it says powered by android and then it shuts off again.
Maybe its worth mentioning - the LED notification is blue all the time.
I don't know what to do.... I can't send it in for RMA since I'm going on vacation in a few days and it would be impossible to go without it.
So if anyone got something in their sleeves please let me know. :crying:
Best regards
Christoffer
Contact 1+ support, a technician may make a remote session to rescue your device
---------- Post added at 12:53 AM ---------- Previous post was at 12:52 AM ----------
but did the unbricking tool say successul after a few minutes, or it failed?
You should be able to flash a stock image without OEM unlock or ADB enabled on the phone in fastboot using the stock recovery. If you can't access the recovery on the phone I would boot the stock recovery on your PC and attempt to flash a stock image from it.
As long as you can get to fastboot, you should be able to recover. From there you should be able to boot into recovery. If your on stock you can just factory reset, or try sideloading OTA- all.zip. A hard-brick is when your device doesn't power on, and you could still recover from that also.
Sent from my ONEPLUS A5010 using XDA Labs
A hard brick or even a brick by what u state means u have no life in the phone. U even stated your phone responds at times. Which means it's not bricked.
ChrisBG said:
Hey guys,
So this is very stupid but I think my phone is ultra hard bricked.
Long story short: I updated to 5.1.1 and wiped cache afterward and boom nothing works now.
Before people are coming with solutions I'll tell you guys what I did and tried.
First of all the phones bootloader is locked and fastboot tells me I can't flash in a locked state.
I tried the Unbricking tool.
I tried Power reset
I tried reflashing all I could in fastboot but won't let me because of the locked state.
I can only access Fastboot (sometimes) and it can get to the start up screen where it says powered by android and then it shuts off again.
Maybe its worth mentioning - the LED notification is blue all the time.
I don't know what to do.... I can't send it in for RMA since I'm going on vacation in a few days and it would be impossible to go without it.
So if anyone got something in their sleeves please let me know. :crying:
Best regards
Christoffer
Click to expand...
Click to collapse
When you get to fastboot try to boot TWRP, not install and then flash stock firmware first (there is some compiled one's here on xda without the whole rom).
If that doesnt work, try to flash a stock boot image.

Softbricked, locked bootloader ... HELP!!

I bought my Pixel XL (2016) used last week. Everything was perfect. Tried Android P Beta and then went back to official Oreo. The phone worked perfectly all week.
Then tonight I'm watching a YouTube video and the thing shuts off to never turn back on. I can't access recovery but the bootloader is there. The thing is it's locked and I can't allow OEM unlock cause I can't boot into Android.
When I try to boot normally or go into recovery mode there's a white flicker on top. Like it's trying to load it but can't.
It's possible that it's no longer under warranty...
Can anyone help?
Thanks :crying:
Prosis said:
I bought my Pixel XL (2016) used last week. Everything was perfect. Tried Android P Beta and then went back to official Oreo. The phone worked perfectly all week.
Then tonight I'm watching a YouTube video and the thing shuts off to never turn back on. I can't access recovery but the bootloader is there. The thing is it's locked and I can't allow OEM unlock cause I can't boot into Android.
When I try to boot normally or go into recovery mode there's a white flicker on top. Like it's trying to load it but can't.
It's possible that it's no longer under warranty...
Can anyone help?
Thanks :crying:
Click to expand...
Click to collapse
If it still boots into the boot loader you're fine and fixable.
Phalanx7621 said:
If it still boots into the boot loader you're fine and fixable.
Click to expand...
Click to collapse
Well that's good news at least!
What can I do?
Prosis said:
Well that's good news at least!
What can I do?
Click to expand...
Click to collapse
This will wipe your device. If it won't boot up, there are a ton of other things you COULD try, but without knowing what caused it to be this way it'd be fishing in the dark.
Go to this website https://developers.google.com/android/images
download Android 8.1 Oreo Factory Image (make sure Factory Images is selected in the upper left portion of the screen at the top, not OTA).
After downloading, extract the files to a folder, go into that folder and select all the items in it and copy them to wherever you have fastboot / adb installed. Make sure phone is in bootloader, then open a command prompt (or Windows Powershell in Windows 10)use Fastboot command:
fastboot flash-all.bat
If in Windows Powershell, use command:
.\fastboot flash-all.bat
If you need platform-tools (adb/fastboot) they're here
https://developer.android.com/studio/releases/platform-tools
Phalanx7621 said:
This will wipe your device. If it won't boot up, there are a ton of other things you COULD try, but without knowing what caused it to be this way it'd be fishing in the dark.
Go to this website https://developers.google.com/android/images
download Android 8.1 Oreo Factory Image (make sure Factory Images is selected in the upper left portion of the screen at the top, not OTA).
After downloading, extract the files to a folder, go into that folder and select all the items in it and copy them to wherever you have fastboot / adb installed. Make sure phone is in bootloader, then open a command prompt (or Windows Powershell in Windows 10)use Fastboot command:
fastboot flash-all.bat
If in Windows Powershell, use command:
.\fastboot flash-all.bat
If you need platform-tools (adb/fastboot) they're here
https://developer.android.com/studio/releases/platform-tools
Click to expand...
Click to collapse
But don't I need to have an unlocked bootloader for that? It's currently locked and OEM Unlock was not enabled in Android before it crashed.
Prosis said:
But don't I need to have an unlocked bootloader for that? It's currently locked and OEM Unlock was not enabled in Android before it crashed.
Click to expand...
Click to collapse
Ohh....well then you'd need to enter recovery mode, but you're saying that doesn't work?
Have you powered down the device completely, plugged it into a power source, then tried booting into bootloader mode, choosing Recovery Mode, and then once the dead android appears on the screen from recovery mode, hold down the power button and while holding that down click the Volume Up button once, then release the Power button. This should allow access to the stock recovery where you can do a factory reset.
Phalanx7621 said:
Ohh....well then you'd need to enter recovery mode, but you're saying that doesn't work?
Have you powered down the device completely, plugged it into a power source, then tried booting into bootloader mode, choosing Recovery Mode, and then once the dead android appears on the screen from recovery mode, hold down the power button and while holding that down click the Volume Up button once, then release the Power button. This should allow access to the stock recovery where you can do a factory reset.
Click to expand...
Click to collapse
Yeah I tried that but the dead android never appears. It reacts the same way it does when I try to boot into the system, which is just a white flicker that appears and disappears on the top of the screen. It's like it's trying to load the white screen with the Google logo but it can't.
Had you modified the system at all? Was this bare bones stock? As far as I know, nothing can touch system files without root, so recovery (boot.img) should be fine. What about overheating, that was my next question. Was it getting super hot before this happened?
edit: I found this website, with this gentleman claiming that the Nexus Root Toolkit also works for our devices in a "bricked" situation. I know nothing about it, nor have I tried it, was just looking to see if I could find anyone else with your situation and ran across this website .
https://forums.androidcentral.com/google-pixel-pixel-xl/804286-help-bricked-my-pixel-xl.html
http://www.wugfresh.com/nrt/
Again, I have never used this, so use at your own risk. Hopefully someone else will help out here who may have this similar situation.
Phalanx7621 said:
Had you modified the system at all? Was this bare bones stock? As far as I know, nothing can touch system files without root, so recovery (boot.img) should be fine. What about overheating, that was my next question. Was it getting super hot before this happened?
edit: I found this website, with this gentleman claiming that the Nexus Root Toolkit also works for our devices in a "bricked" situation. I know nothing about it, nor have I tried it, was just looking to see if I could find anyone else with your situation and ran across this website .
https://forums.androidcentral.com/google-pixel-pixel-xl/804286-help-bricked-my-pixel-xl.html
http://www.wugfresh.com/nrt/
Again, I have never used this, so use at your own risk. Hopefully someone else will help out here who may have this similar situation.
Click to expand...
Click to collapse
Thank you! No it was not modified in any way. The only thing that happened was that I tried the P Beta (through OTA) during the weekend and flashed (through fastboot) the factory Oreo ROM then relocked the bootloader. So everything was back to factory state. Everything worked fine all week. It wasn't hot when it shut down at all.
I'll try this while I wait for Google's response to whether it's under warranty or not and keep you updated.
In the meantime, if you or anyone else has a way to just try to flash the ROM or recovery again even with the locked bootloader I'm all ears!
Thanks
Prosis said:
Thank you! No it was not modified in any way. The only thing that happened was that I tried the P Beta (through OTA) during the weekend and flashed (through fastboot) the factory Oreo ROM then relocked the bootloader. So everything was back to factory state. Everything worked fine all week. It wasn't hot when it shut down at all.
I'll try this while I wait for Google's response to whether it's under warranty or not and keep you updated.
In the meantime, if you or anyone else has a way to just try to flash the ROM or recovery again even with the locked bootloader I'm all ears!
Thanks
Click to expand...
Click to collapse
Ohhh ok I see. Yes, never ever relock the bootloader. In case of situations like this, it's always a good idea to leave it unlocked. Just out of curiosity, have you tried plugging it into a power source, powr it up to the boot loader screen, choose Recovery, then hold in Volume Down + Power for about 30 seconds? It should reboot it back to bootloader menu again. This sometimes works for me when nothing else does, but I have no idea why.
Phalanx7621 said:
Ohhh ok I see. Yes, never ever relock the bootloader. In case of situations like this, it's always a good idea to leave it unlocked. Just out of curiosity, have you tried plugging it into a power source, powr it up to the boot loader screen, choose Recovery, then hold in Volume Down + Power for about 30 seconds? It should reboot it back to bootloader menu again. This sometimes works for me when nothing else does, but I have no idea why.
Click to expand...
Click to collapse
Oh getting into bootloader menu is no issue at all. I just can't go anywhere else (recovery, system, etc.).
It's not even able to show me the charging animation when the device is off.
Prosis said:
Oh getting into bootloader menu is no issue at all. I just can't go anywhere else (recovery, system, etc.).
It's not even able to show me the charging animation when the device is off.
Click to expand...
Click to collapse
Unforunately, if recovery mode isn't booting and you don't have the bootloader unlocked, I'm out of ideas. Have you tried, just for ****s and giggles, to unlock the bootloader again via fastboot just to see what it says?
Phalanx7621 said:
Unforunately, if recovery mode isn't booting and you don't have the bootloader unlocked, I'm out of ideas. Have you tried, just for ****s and giggles, to unlock the bootloader again via fastboot just to see what it says?
Click to expand...
Click to collapse
Yeah I did. I even tried several tools that are supposed to be able to help but without having Allow OEM Unlock enabled nothing works :/
After maybe 2 hours left alone charging now it's not even booting into the booloader anymore...
Are you going to be able to RMA it? Is it still under warranty?
Phalanx7621 said:
Are you going to be able to RMA it? Is it still under warranty?
Click to expand...
Click to collapse
I'm waiting for my seller to give me the original order number (which seems like forever right now given the situation). Then Google will be able to tell me if it's still under warranty. If not then, according to the authorized repair center, it's either the battery, the port or the motherboard which means it's probably the end for this phone as prices range from less than $100 to nearly $400. :crying:
Prosis said:
I bought my Pixel XL (2016) used last week. Everything was perfect. Tried Android P Beta and then went back to official Oreo. The phone worked perfectly all week.
Then tonight I'm watching a YouTube video and the thing shuts off to never turn back on. I can't access recovery but the bootloader is there. The thing is it's locked and I can't allow OEM unlock cause I can't boot into Android.
When I try to boot normally or go into recovery mode there's a white flicker on top. Like it's trying to load it but can't.
It's possible that it's no longer under warranty...
Can anyone help?
Thanks :crying:
Click to expand...
Click to collapse
Post this information on this thread: Need Pixel XL 128GB complete eMMC image file by noriharsha
Homeboy76 said:
Post this information on this thread: Need Pixel XL 128GB complete eMMC image file by noriharsha
Click to expand...
Click to collapse
Thanks but the phone isn't even powering on at this point so it's probably a physical problem.
Prosis said:
Thanks but the phone isn't even powering on at this point so it's probably a physical problem.
Click to expand...
Click to collapse
Good news! I got an RMA!!
Thanks for your help everyone!

Google Pixel 3XL fastboot locked and Recovery not working

Hello guys, I just got a Pixel 3XL from somebody and I thought I could make it to work, but now I'm stucked. The phone is stucked in fastboot and the bootloader is LOCKED. I tried to unlock it using GUIDE for Google Pixel 3 XL unlock bootloader, but I cannot do this task 100% because I cannot enable OEM unlock and USB debugging since the phone is stucked in fastbood mode. Also, if I try to get into recovery mode, when I press the power button to get into recovery, the phone turns off. I ust want to make it stock.
Any idea how to solve this? Thank you
try sideloading the full OTA.
https://developers.google.com/android/ota
robertoancini51 said:
Hello guys, I just got a Pixel 3XL from somebody and I thought I could make it to work, but now I'm stucked. The phone is stucked in fastboot and the bootloader is LOCKED. I tried to unlock it using GUIDE for Google Pixel 3 XL unlock bootloader, but I cannot do this task 100% because I cannot enable OEM unlock and USB debugging since the phone is stucked in fastbood mode. Also, if I try to get into recovery mode, when I press the power button to get into recovery, the phone turns off. I ust want to make it stock.
Any idea how to solve this? Thank you
Click to expand...
Click to collapse
The answer is the same as in your other thread. If you cannot get into recovery mode and your bootloader is locked there is nothing you can do. The mystery is how you lost recovery with a locked bootloader... it may have been unlocked at one time and someone re-locked it?
v12xke said:
The answer is the same as in your other thread. If you cannot get into recovery mode and your bootloader is locked there is nothing you can do. The mystery is how you lost recovery with a locked bootloader... it may have been unlocked at one time and someone re-locked it?
Click to expand...
Click to collapse
that's the mistery. so I cannot do nothing with the phone? Is no any solution to put the recovery mode back into the phone to work?
robertoancini51 said:
that's the mistery. so I cannot do nothing with the phone? Is no any solution to put the recovery mode back into the phone to work?
Click to expand...
Click to collapse
Not if you can't fastboot the boot.img there isn't. Like the others said, if you can't get into stock recovery to side load the OTA, your kinda hosed.
robertoancini51 said:
that's the mistery. so I cannot do nothing with the phone? Is no any solution to put the recovery mode back into the phone to work?
Click to expand...
Click to collapse
No, nothing you can do because you cannot fastboot flash any partition when the bootloader is locked, and without a working recovery you cannot use adb to sideload an OTA. My guess is your friend at one time had the bootloader unlocked but he later locked it back before giving it to you. Once the bootloader is unlocked it should never be locked again... unless you know exactly what you are doing and have good reason to do so. If you have tried multiple times to unlock the bootloader using fastboot -and- exhausted all means of booting to recovery (you are positive you know how to get there and cannot) then there is no way to recover. Until one of these two things changes you cannot get back in. Sorry man!
Badger50 said:
Not if you can't fastboot the boot.img there isn't. Like the others said, if you can't get into stock recovery to side load the OTA, your kinda hosed.
Click to expand...
Click to collapse
ok, thank you
v12xke said:
No, nothing you can do because you cannot fastboot flash any partition when the bootloader is locked, and without a working recovery you cannot use adb to sideload an OTA. My guess is your friend at one time had the bootloader unlocked but he later locked it back before giving it to you. Once the bootloader is unlocked it should never be locked again... unless you know exactly what you are doing and have good reason to do so. If you have tried multiple times to unlock the bootloader using fastboot -and- exhausted all means of booting to recovery (you are positive you know how to get there and cannot) then there is no way to recover. Until one of these two things changes you cannot get back in. Sorry man!
Click to expand...
Click to collapse
I just cannot believe that the phone is unusable
robertoancini51 said:
I just cannot believe that the phone is unusable
Click to expand...
Click to collapse
Just to be sure I am reading this right, instead of seeing the "no command" screen when you toggle the smart menu option to recovery and hitting the power button, the device shuts down?
sliding_billy said:
Just to be sure I am reading this right, instead of seeing the "no command" screen when you toggle the smart menu option to recovery and hitting the power button, the device shuts down?
Click to expand...
Click to collapse
Yes
robertoancini51 said:
Yes
Click to expand...
Click to collapse
You mention not being able to toggle OEM unlock or USB debugging, but are you sure they are not already toggle? Have you tried locking or unlocking the bootloader from fastboot (hopefully you can see the device on your computer when plugged in)? Your issue reminded me of another thread https://forum.xda-developers.com/showpost.php?p=78277194&postcount=260 where it looked like an unlock only partially worked. I assume you are not the registered owner and cannot contact Google about the issue.
sliding_billy said:
You mention not being able to toggle OEM unlock or USB debugging, but are you sure they are not already toggle? Have you tried locking or unlocking the bootloader from fastboot (hopefully you can see the device on your computer when plugged in)? Your issue reminded me of another thread https://forum.xda-developers.com/showpost.php?p=78277194&postcount=260 where it looked like an unlock only partially worked. I assume you are not the registered owner and cannot contact Google about the issue.
Click to expand...
Click to collapse
I'm not sure if they are already toggle. Yes, I've tried to lock/unlock bootloader from fastboot, but nothing. The PC sees it from device manager. No,I'm not registered.
robertoancini51 said:
I'm not sure if they are already toggle. Yes, I've tried to lock/unlock bootloader from fastboot, but nothing. The PC sees it from device manager. No,I'm not registered.
Click to expand...
Click to collapse
Might be worth posting something on the Google forum. If an agent isn't checking registration, you might get some ideas. The only thing else I can think is that there may be some key combination (vol down or up and hold) when pressing the power button to get to recovery to keep it from shutting down. Good luck.
sliding_billy said:
Might be worth posting something on the Google forum. If an agent isn't checking registration, you might get some ideas. The only thing else I can think is that there may be some key combination (vol down or up and hold) when pressing the power button to get to recovery to keep it from shutting down. Good luck.
Click to expand...
Click to collapse
I Have written to ghem, I wait an answer from them. I will try some combination and come back with an answer
i have the same problem
robertoancini51 said:
I Have written to ghem, I wait an answer from them. I will try some combination and come back with an answer
Click to expand...
Click to collapse
who did you write to? can you share please? also if you manage to solve the problem, please share the solution.
many thanks,
Cant you take the back of and use EDL Mode? its qualcomm so its available.? wheres all the master techys in the pixel thread?You can push the entire factory image whether its locked or unlocked with EDL.
---------- Post added at 04:56 PM ---------- Previous post was at 04:50 PM ----------
https://www.leakite.com/revised-how-to-unbrick-qualcomm-android/
Remember to change any images to googles.

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