Related
I get through all the steps, adb setup recognizes my device is connected. When i try to unlock the bootloader <fastboot oem unlock> command line locks up at <waiting for device>.
can someone advise?
Verizon if that matters
What happens when you type in "fastboot devices"
Nothing happens. Tried it both before and after typing in adb reboot bootloader
You sure your pc is detecting the phone when it is in fastboot mode? To me it seems like your computer isn't detecting the phone or the drivers didn't get installed properly.
<deleted>
answered my own question
I had the same issue. Assuming you're using Windows, you need to find where the latest Samsung drivers for the GN were copied to when you installed them (you have installed them, right?) The next time you plug in your phone, it will probably ask you to setup a new device. Tell it you will install the drivers from a location you choose, navigate to the folder where the drivers are, let it install them, restart if it asks, and then try the process over.
FWIW, I used the directions and links from this tutorial and eventually got it working. They include alternate drivers here in case the one from samsung.com doesn't work.
im having the SAME PROBLEM AND HAVE TRIED TWO DIFFERENT COMPUTERS.TRING ADB METHOD
What's the ADB method? Why don't you just just hold the volume up, volume down and power to get into fastboot mode? When you plug it in, windows should see a new device that needs drivers. You need to make sure the drivers are installed before fastboot will work.
i am in fastboot "little android with chest opened". and i do have the driver installed but in fastboot windows thinks its a different device
robitron929 said:
i am in fastboot "little android with chest opened". and i do have the driver installed but in fastboot windows thinks its a different device
Click to expand...
Click to collapse
Is it saying that it couldn't install the drivers for Android 1.0 or something like that? What step are you at? Which tutorial are you using?
Read the driver installation part of this tutorial.
http://forum.xda-developers.com/showthread.php?t=1392310
i got it. it was this
TO GET DRIVER WORKING IN BOOTLOADER YOU MIGHT HAVE TO DO THIS, THIS TOOK ME FOREVER TO FIND!!!!!!!!!!!
I TAKE NO CREDIT!
READ CAREFULLY
THANKS TO KELLEX FROM DROIDLIFE
Tips:
-We know that many of you are running into a “waiting for device” issue when apply the fastboot oem unlock command. This is a driver issue and one that a reader has a suggestion for:
1. Open device manager on your PC.
2. Right click on Android 1.0 with the yellow ! mark on it.
3. Choose update driver.
4. Choose browse my computer.
5. Choose Let me pick from a list.
6. Scroll down and find the Samsung driver with newest date. Should be the driver you downloaded above. (Possibly dated 11/25/2011 ).
7. It will give you a warning about installing the driver, just click yes.
hey.
i followed the guide for rooting my galaxy nexus.
driver installation was alright, and then i switched to fastboot mode (green android) and then the device manager didn't recognize my gn (unknown device).
tried uninstalling and then reinstalling, tried "updating" it with various rar files i found on this forum and ofcourse i tries pdanet.
none of them worked. it was always unknown device.
then i had no choice and i removed the battery to boot it normal.
suggestions? thnaks
After installation, plug in your phone, look at your system tray for the USB icon, click it. It should show a status of installing more drivers. This can take awhile, and for a lot of people it seems to fail the last step, Android 1.0 drivers. Open control panel, system, device manager. Look for a yellow error icon. Click that, choose to install drivers manually and locally. Then select 'choose from list', find Samsung.
That should get you back on track
Sent from my Galaxy Nexus Bugless Beast 4.0.3 lte +franco#5
Were you able to unlock the bootloader? If you didn't do this, don't go installing any driver... be very careful. If you install the wrong driver in device manager, you'll screw it up. I installed the wrong driver on my main computer and I couldn't get the device manager to even recognize the phone :| I couldn't locate the right driver either because once I installed the driver, it renamed it. It was a huge pain and the only way I got this to work was by using a different PC with the correct drivers.
I have found this to be the best instructions for unlocking the bootloader. Most importantly, it includes directions on how to gain access to adb on your phone properly. Take your time and follow the instructions exactly...
Dutchy18 said:
hey.
i followed the guide for rooting my galaxy nexus.
driver installation was alright, and then i switched to fastboot mode (green android) and then the device manager didn't recognize my gn (unknown device).
tried uninstalling and then reinstalling, tried "updating" it with various rar files i found on this forum and ofcourse i tries pdanet.
none of them worked. it was always unknown device.
then i had no choice and i removed the battery to boot it normal.
suggestions? thnaks
Click to expand...
Click to collapse
I had the same issue, install pdanet and your phone will be recognized when in fastboot
Sent from my Galaxy Nexus using xda premium
i followed one of the main guides on this forum.
it says to install the pdanet drivers and then boot to fastmode via the volume buttons.
once i got into fastboot, the device was unrecognizable.
when i was still in normal boot, the device was recognized and it was all right. and yeah i turned usb debugging on.
how can i unlock the bootloader without installing drivers?
thanks
Dutchy18 said:
i followed one of the main guides on this forum.
it says to install the pdanet drivers and then boot to fastmode via the volume buttons.
once i got into fastboot, the device was unrecognizable.
when i was still in normal boot, the device was recognized and it was all right. and yeah i turned usb debugging on.
how can i unlock the bootloader without installing drivers?
thanks
Click to expand...
Click to collapse
silly question, but after booting to fastboot, you are using the fastboot.exe, and not adb? if you type "fastboot devices" does anything show up?
no, nothing shows up.
and thats clearly because the driver is not installed correctly.. i see a yellow sign in device manager.
what am i doing wrong? only thing i was different from the guide is that instead of typing adb reboot bootloader, i got into fastboot by pressing the volume buttons.
Dutchy18 said:
no, nothing shows up.
and thats clearly because the driver is not installed correctly.. i see a yellow sign in device manager.
what am i doing wrong? only thing i was different from the guide is that instead of typing adb reboot bootloader, i got into fastboot by pressing the volume buttons.
Click to expand...
Click to collapse
click open that yellow unrecognized device...manually choose drivers (don't do auto), and select from the list, you'll see samsung, choose the driver
that should install android 1.0...alot of people have gotten this error.
edit: another thing to keep in mind is, after installing the drivers, and fixing the device in device manager, it can still take a little bit to initialize. in your system tray there should be a usb icon, open that to see when the drivers are done
I am in the same boat. I tried for hours on 2 different Windows 7 laptops (both 64bit). I am trying to get Yakju from one of the derivitives (without unlocking the device).
Steps taken:
- Dloaded Samsung USB driver 1.4.6 & Installed: Did not recongnize in explorer or Odin (even Odin did not show a thing)
- Dladed PDA Net A302x64: Did not recognize in explorer or Odin.
Both times the GN is in Device/Printers and listed as having Android 1.0 driver. I try to manually update, but cannot seem to find driver in list (as it just has Android 1.0 driver listed). Any suggestions?
i didnt even see the "Android 1.0".. just "unknown device" all along..
i also tried on a different computer.. same issue.
about manually installing the driver.. i tried pointing him to a manual driver package i got from this forum.. it said its the same driver..
when im searching for "samsung" on the list, i dont see a relevant driver.
Well, i've saw someone else on here who was having driver issues, who also had installed both samsung & pda drivers...
uninstall both.
fresh install ONLY the naked drivers directly off samsungs website (http://www.samsung.com/us/support/downloads/verizon-wireless/SCH-I515MSAVZW -- if you're verizon, if not, you can search there). Do the install. Plug the phone in, it will start to install its usual crap. this is the long part. then, it will fail like you saw before. in device manager, you'll see the unrecognized device. Open, it will ask you to find drivers, choose "Browse", "Let Me Pick From a List", "Samsung", and then pick the driver with the date 11/25/2011
check to see if there are any other unrecognized devices in device manager, just to be sure you got em all. at this point, plugging in your phone should show the USB connected icon in the system tray. do you see this? If you click it does it say "Eject MTP"?
Hey all,
I've been rooting phones for a little bit, so when I got my Nexus 7 a couple weeks ago and found that it was as simple as "fastboot oem unlock", I was thrilled. However, it ended up not being that simple, of course.
At first I couldn't get the device to show up for ADB or fastboot at all, even though Windows recognized the device. I downloaded the zip file of the drivers from Google, no luck. Downloaded a new version of the Android SDK, and used the adb/fastboot from it, and then ADB was able to see the N7 and was able to reboot it into the bootloader. However, once in the bootloader, it stops recognizing that the N7 is connected again. Trying "fastboot oem unlock" just causes the program to display <waiting for device> indefinitely.
So that's where I'm stuck now, I haven't been able to find any concrete details on this that are for the N7 2013 (pretty much everything I've found has either not been helpful or has been related to the original N7). Anyone able to help from here? Thanks!
Do u have USB debugging enabled in developer settings? Try turning your USB computer connection to PTP from MTP if you haven't already in storage settings. Then a pop-up will come on your n7 asking to approve your computer to see it. Tell it yes
>^.^< Sent From Meow HTC One
DowntownJeffBrown said:
Do u have USB debugging enabled in developer settings? Try turning your USB computer connection to PTP from MTP if you haven't already in storage settings. Then a pop-up will come on your n7 asking to approve your computer to see it. Tell it yes
>^.^< Sent From Meow HTC One
Click to expand...
Click to collapse
Thanks for the suggestions. Alas, I tried these things. The problem exists now when I'm in the bootloader, which is where fastboot won't recognize that the device is attached.
tigerxchaos said:
Thanks for the suggestions. Alas, I tried these things. The problem exists now when I'm in the bootloader, which is where fastboot won't recognize that the device is attached.
Click to expand...
Click to collapse
When you have the device connected to your computer when it's at the Bootloader screen, what does Device Manager show on your computer? Does it recognize the tablet but doesn't know what it is? You may need to install the drivers when you have the device in the Bootloader menu. I use the Google USB Driver (which you can download in the SDK Manager), right click on the device in Device Manager, select "Update Driver Software", "Browse my computer for driver software", "Let me pick from a list of device drivers on my computer", then browse the list. It may be listed under Android Device, Google...just look down the list, then select the appropriate driver. I believe from there you can select "Android Bootloader Interface", and that should let fastboot commands work.
You may need to reboot the computer.
Make sure you are using the usb cable that came from asus.
Thanks for the help. I tried the process again on a different computer, and eventually got it to work. I was able to unlock bootloader and flash TWRP 2.6.3.0. However, I was only able to mount System, Cache, and USB-OTG as partitions in TWRP, so I couldn't figure out where to drop the SuperSU binary .zip file. I tried rebooting, and (this may have been a mistake) installed the TWRP SU binaries on the way out. Now the device is stuck in a bootloop. Not sure if it was related to the SU binaries or the fact that I couldn't load any sort of data partition. Any thoughts?
EDIT: Apparently the root instructions don't make it clear that you will lock your data partition if you don't boot the device after unlocking the bootloader. I went straight into TWRP from the bootloader after unlocking it, and got a password request. Hit "Cancel" and it let me into TWRP, but factory reset failed. I had to wipe data, wipe cache, then reboot, then do a factory reset and now I'm back in.
Windows 8.1; but had same problem with Windows 7 computer.
USB device not recognized
The last USB device you connected to this computer malfunctioned. And Windows does not recognize it.
Windows has stopped this device because it has reported
problems. (Code 43) A request for the USB device descriptor failed
Tried using WUGS Toolkit to install drivers, not happening.
The phone charges via usb port with no problems
On top of that, daughter wiped phone, there are no ROMS, or usable backups.
I can get into TWRP Recovery, but it can recover what isn't there. Tried factory
reset, still nothing. No matter what I do, I get No OS Installed! Are you
sure you wish to reboot? If I do reboot, just get GOOGLE screen with lock
symbol.
Without being able to get a computer to see the phone, I can't get a ROM to
load.
Maybe change USB port with cable? But I don't want to do that if the problem
is software related.
Any ideas what I can do???
I just went through something similar like this last week, what a pain in the A$$.
Not entirely sure if this will fix your issue, but hopefully it'll help some how.
I ended up having to manually install galaxy nexus driver so I could sideload a ROM since I formatted my internal storage to test out this new F2FS BS... Anyways.
LOL
First you'll need to download and unzip "universal naked driver 0.72" Google it.
Now, without your GN connected open device manager and THEN when you plug in your GN to your PC you should see it pop up in the portable devices section.
AND also under other devices there should be "galaxy nexus" right click on it and click "update driver software"
Click "browse my computer for driver software" select the unzipped universal naked driver folder, click next and click "install this driver software anyway"
Now it should show "Google galaxy nexus ADB interface" in device manager under Samsung Android Phone.
Reboot GN into bootloader
OR
recovery (if you have a ADB supported recovery eg. TWRP 2.7.0.0, and enter ADB mode)
Now there are 2 ways to do flash an Android OS, some may find 1 easier then the other:
download/install "Wug's Nexus Root Toolkit aka NRT v1.8.3.sfx"
Google it.
Run NRT and it'll instruct and guide you through the steps required and whatever is needed to continue, eg. Select device, download TWRP 2.7.0.0...ETC.
Or
Download/install ADB setup 1.3
Google it.
I found this method a little more simpler.
Open the folder you have your ROM/gapps zip files saved on your PC, hold down shift key and right click on the folder, click "Open command window here"
Now in the command window type in "adb sideload XXXXX.zip"
XXXXX = COPY/PASTE the ROM file name. Eg. 20140615PA443RC2.zip
Press enter and now it'll flash the ROM onto your GN.
Repeat the same steps for gapps/kernel zip files.
Reboot your GN and enjoy.
BTW
I'm still loving running ParanoidAndroid Jellybean 4.1.2.
Its like pain in the A** to install phone/adb drivers in win8/8.1
I had a similar issue with my gNex a while ago but i had the drivers installed in my pc so it wasn't that difficult.
Why don't you try to install this toolkit http://forum.xda-developers.com/gal.../gnex-toolkit-v11-1-0-drivers-backup-t1392310
When you run the toolkit, it may ask you to select your device, build number etc and also about installing device drivers.
Install the drivers through it and then connect the device in recovery (twrp) mode.
it should detect it and then you can push files/roms to sdcard (internalMemory) using adb push or the built in options in the toolkit.
then flash the rom and you're done
and i recommend using win7 or xp or vista for doing this because the driver installation in win8/8.1 is a bit difficult compared with other previous windows versions but there is still a way to install drivers in win8/8.1 its just a lengthy process
All the best :good:
stargazer127 said:
Windows 8.1; but had same problem with Windows 7 computer.
USB device not recognized
The last USB device you connected to this computer malfunctioned. And Windows does not recognize it.
Windows has stopped this device because it has reported
problems. (Code 43) A request for the USB device descriptor failed
Tried using WUGS Toolkit to install drivers, not happening.
The phone charges via usb port with no problems
On top of that, daughter wiped phone, there are no ROMS, or usable backups.
I can get into TWRP Recovery, but it can recover what isn't there. Tried factory
reset, still nothing. No matter what I do, I get No OS Installed! Are you
sure you wish to reboot? If I do reboot, just get GOOGLE screen with lock
symbol.
Without being able to get a computer to see the phone, I can't get a ROM to
load.
Maybe change USB port with cable? But I don't want to do that if the problem
is software related.
Any ideas what I can do???
Click to expand...
Click to collapse
isajoo said:
I just went through something similar like this last week, what a pain in the A$$.
Not entirely sure if this will fix your issue, but hopefully it'll help some how.
I ended up having to manually install galaxy nexus driver so I could sideload a ROM since I formatted my internal storage to test out this new F2FS BS... Anyways.
LOL
First you'll need to download and unzip "universal naked driver 0.72" Google it.
Now, without your GN connected open device manager and THEN when you plug in your GN to your PC you should see it pop up in the portable devices section.
AND also under other devices there should be "galaxy nexus" right click on it and click "update driver software"
Click "browse my computer for driver software" select the unzipped universal naked driver folder, click next and click "install this driver software anyway"
Now it should show "Google galaxy nexus ADB interface" in device manager under Samsung Android Phone.
Reboot GN into bootloader
OR
recovery (if you have a ADB supported recovery eg. TWRP 2.7.0.0, and enter ADB mode)
Now there are 2 ways to do flash an Android OS, some may find 1 easier then the other:
download/install "Wug's Nexus Root Toolkit aka NRT v1.8.3.sfx"
Google it.
Run NRT and it'll instruct and guide you through the steps required and whatever is needed to continue, eg. Select device, download TWRP 2.7.0.0...ETC.
Or
Download/install ADB setup 1.3
Google it.
I found this method a little more simpler.
Open the folder you have your ROM/gapps zip files saved on your PC, hold down shift key and right click on the folder, click "Open command window here"
Now in the command window type in "adb sideload XXXXX.zip"
XXXXX = COPY/PASTE the ROM file name. Eg. 20140615PA443RC2.zip
Press enter and now it'll flash the ROM onto your GN.
Repeat the same steps for gapps/kernel zip files.
Reboot your GN and enjoy.
BTW
I'm still loving running ParanoidAndroid Jellybean 4.1.2.
Click to expand...
Click to collapse
OK, downloaded universal naked driver 0.72, connected gnex, but it only shows up under Universal Serial Bus controllers as Unknown USB Device (Device Descriptor Request Failed), not under Portable Devices, and will not allow install of of universal naked drivers, & yes I have toggled to allow win 8.1 to installed unsigned drivers. Since I cannot get phone to turn on to full android, it is not recognized. Any other suggestions?
KingWickedd said:
Its like pain in the A** to install phone/adb drivers in win8/8.1
I had a similar issue with my gNex a while ago but i had the drivers installed in my pc so it wasn't that difficult.
Why don't you try to install this toolkit http://forum.xda-developers.com/gal.../gnex-toolkit-v11-1-0-drivers-backup-t1392310
When you run the toolkit, it may ask you to select your device, build number etc and also about installing device drivers.
Install the drivers through it and then connect the device in recovery (twrp) mode.
it should detect it and then you can push files/roms to sdcard (internalMemory) using adb push or the built in options in the toolkit.
then flash the rom and you're done
and i recommend using win7 or xp or vista for doing this because the driver installation in win8/8.1 is a bit difficult compared with other previous windows versions but there is still a way to install drivers in win8/8.1 its just a lengthy process
All the best :good:
Click to expand...
Click to collapse
OK, tried this too, but it only shows up under Universal Serial Bus controllers as Unknown USB Device (Device Descriptor Request Failed), not under Portable Devices, tried 1st way by installing drivers, then using PDA, cannot complete PDA driver installation because it can't see the phone. & yes I have toggled to allow win 8.1 to installed unsigned drivers. Since I cannot get phone to turn on to full android, it is not recognized. Any other suggestions?
stargazer127 said:
OK, tried this too, but it only shows up under Universal Serial Bus controllers as Unknown USB Device (Device Descriptor Request Failed), not under Portable Devices, tried 1st way by installing drivers, then using PDA, cannot complete PDA driver installation because it can't see the phone. & yes I have toggled to allow win 8.1 to installed unsigned drivers. Since I cannot get phone to turn on to full android, it is not recognized. Any other suggestions?
Click to expand...
Click to collapse
You have to go to the device manager, double click on the "unknown usb..."
a dialog box may appear and then click on the 'driver' tab.
There u may find update/install driver button.
click on it and another window may open.
then select browse my computer for driver software and go to the respective folder where the drivers are.
then click next and it may install the drivers.
if you have installed the toolkit then you may find a folder in the toolkit's installation folder which has drivers in it.go through it if you want :good:
After upgrading to Android Q suddenly my pc can't recognize my pixel as a android device also i can't connect any wired things such as dongle jack or USB Transfer (USB charging options disappeared).
Planning to downgrade to Pie but the problem is my device can't be detected on my pc. Any solutions? Thanks
If you're using a Microsoft Windows machine, I would suggest uninstalling any "Android" drivers from the Device Manager. Then restart the PC, then turn off "USB debugging" and back on for the Pixel, and even "Revoke authorizations" in hopes that it will re-alert & request another authorization and, therefore, verify it being connected and detected on the PC....
After all that -- or if you can only enter in Bootloader Mode -- type the command "fastboot devices" and say here what it outputs. If anything, while in Bootloader Mode, do what I previously said, but look for anything "Android" and "Bootloader" and uninstall those device drivers...
Good luck and hope this helps!
simplepinoi177 said:
If you're using a Microsoft Windows machine, I would suggest uninstalling any "Android" drivers from the Device Manager. Then restart the PC, then turn off "USB debugging" and back on for the Pixel, and even "Revoke authorizations" in hopes that it will re-alert & request another authorization and, therefore, verify it being connected and detected on the PC....
After all that -- or if you can only enter in Bootloader Mode -- type the command "fastboot devices" and say here what it outputs. If anything, while in Bootloader Mode, do what I previously said, but look for anything "Android" and "Bootloader" and uninstall those device drivers...
Good luck and hope this helps!
Click to expand...
Click to collapse
Thanks for replying, i already tried to uninstall android driver, but when i try to reconnect, my pc recognize my device as "unknown device"
blancheSX said:
Thanks for replying, i already tried to uninstall android driver, but when i try to reconnect, my pc recognize my device as "unknown device"
Click to expand...
Click to collapse
what about the other things I suggested?
Or, so it can be clearer, are you in the System/OS when plugging/reconnecting or in Bootloader Mode?
I ran across the same issue..I followed this video to get rid of the old USB drivers and updated to the new Android driver.. Now my window 10 recognize my pixel 2xl storage completely.
https://youtu.be/Zc_dhxc8iJU
I have this issue before, and after all i got my phone detected. But when i flash it, it say unbootable slot in fastboot screen. After couple onf time, it cant be flashed again and die.... My phone cant turn on in fastboot mode again, it bricked
I had to use the USB dongle to connect a flashdrive to my phone, wait for it to recognize the drive, then unplug the drive and dongle... Then connect phone to PC... Profit!
If anyone is still having the issue of PC not recognizing device in fastboot, please be sure you have UNinstalled the older version(s) of SDK Tools from yhour PC and make sure to INSTALL the latest versions.
You can find the latest version linked in the 9x guide in my signature.
Also, make sure you have both older and newer USB cables handy. The Pixel has a nasty reputation for being finicky with USB cables, try diff cables and different USB ports on your PC.
There is also a basic troubleshooting guide in the same link in my sig.
Best regards!
simplepinoi177 said:
what about the other things I suggested?
Or, so it can be clearer, are you in the System/OS when plugging/reconnecting or in Bootloader Mode?
Click to expand...
Click to collapse
i did in 2 conditions, first one is my device turned On (adb is not detected) also 2nd one is my device in bootloader mode (fastboot devices is not detected too)
been trying to update my driver but i always got (error code : 10, device cannot started) i dunno what to do right now
dallas90733 said:
I ran across the same issue..I followed this video to get rid of the old USB drivers and updated to the new Android driver.. Now my window 10 recognize my pixel 2xl storage completely.
https://youtu.be/Zc_dhxc8iJU
Click to expand...
Click to collapse
i tried those tuturial and ended in error code : 10, device cannot started.
SageWilliams said:
I had to use the USB dongle to connect a flashdrive to my phone, wait for it to recognize the drive, then unplug the drive and dongle... Then connect phone to PC... Profit!
Click to expand...
Click to collapse
whenever i try to connect a flashdrive with my dongle, there is no option or something, it's just usb charging option appeared.
blancheSX said:
i did in 2 conditions, first one is my device turned On (adb is not detected) also 2nd one is my device in bootloader mode (fastboot devices is not detected too)
been trying to update my driver but i always got (error code : 10, device cannot started) i dunno what to do right now
Click to expand...
Click to collapse
blancheSX said:
whenever i try to connect a flashdrive with my dongle, there is no option or something, it's just usb charging option appeared.
Click to expand...
Click to collapse
So…without you being too definitive…it seems that you’re able to get into your OS…
What I’d like you to do is uninstall and remove Google usb drivers on your computer. Then, download it again HERE: https://dl-ssl.google.com/android/repository/latest_usb_driver_windows.zip . And, in case things don’t work out this time around, if you can please save the (.zip) file on your Desktop or root folder (usually the C: drive). I might have you direct the device detected to the files in this .zip directly.
Then, after installing the USB drivers, I’d like you to uninstall and remove any/all things that are named “platform-tools” (so there will only be ONE "platform-tools" after you re-download it in this step) on the whole device. After, I’d like you to download the latest Windows version HERE: https://developer.android.com/studio/releases/platform-tools . Again, to simplify things, if you can extract it either in your Desktop or root folder (C: drive).
Again, like I mentioned before, I would like for your device to request authorization for your computer again, so if you can please go to the Developers option, and select “Revoke USB debugging authorizations” as well as double-checking you have "USB debugging" enabled…
Only THEN, once these two things are extracted and installed (as is the case in the first step) and you revoked the authorizations, can you plug in your device and USB cord. Watch your phone/device, as it will ask for authorization to connect to your computer, and you’ll have to make sure the box is checked that says “don’t ask this every time” or “remember this device” – I can’t recall off-hand – and then make sure to “Allow” it. By doing this, you can be sure that your computer and device are talking correctly.
*One suggestion that isn’t mandatory is that you select where it says “USB charging” and change it to “MTP” or “file-sharing” (sorry, again, I can’t recall specifically off the top of my head…)
If all things are working well, if you can open up a command prompt (a.k.a. “cmd”, and also make sure you are running it “As an administrator”) and direct it to the platform-tools directory (hopefully you followed my suggestion and kept it simple so it will either be at the root “C:\” or on your Desktop “C:\Users\[username]\Desktop” so it won't be too difficult directing it there...), and run the commands
Code:
adb devices
and
Code:
fastboot --version
.
Hopefully, if you do all of these things, it might get things reset and working from a stable established set up.
If it somewhat works, but the device in your "Device Manager" is showing up something "funky", then it'll take a rather nuanced Windows troubleshooting technique to resolve where I would have you correct the wrong entry/driver in the "Device Manager" and have it specifically point to one of the contents of the .zip files; shown prior.... We'll tackle that if need be and if all this initial beginning troubleshooting doesn't pan out...
Let me/us know how it works out, good luck, and hope this all ends up being helpful…
simplepinoi177 said:
So…without you being too definitive…it seems that you’re able to get into your OS…
What I’d like you to do is uninstall and remove Google usb drivers on your computer. Then, download it again HERE: https://dl-ssl.google.com/android/repository/latest_usb_driver_windows.zip . And, in case things don’t work out this time around, if you can please save the (.zip) file on your Desktop or root folder (usually the C: drive). I might have you direct the device detected to the files in this .zip directly.
Then, after installing the USB drivers, I’d like you to uninstall and remove any/all things that are named “platform-tools” (so there will only be ONE "platform-tools" after you re-download it in this step) on the whole device. After, I’d like you to download the latest Windows version HERE: https://developer.android.com/studio/releases/platform-tools . Again, to simplify things, if you can extract it either in your Desktop or root folder (C: drive).
Again, like I mentioned before, I would like for your device to request authorization for your computer again, so if you can please go to the Developers option, and select “Revoke USB debugging authorizations” as well as double-checking you have "USB debugging" enabled…
Click to expand...
Click to collapse
thanks for ur explanation, and i'm sure i already did this 100% as you mentioned before. looking for solution and i found this at pixel community thread : https://support.google.com/pixelphone/thread/14477635?hl=en
and btw when i try to disable and back to enable (again) USB debugging, there's no pop up or something like that, just nothing appear. so i just realized why i got error code : 10 is just because my phone still not detected by PC also i tried in other computer (with windows 8.1 installed) my device is got detected but as "device descriptor request failed" not as an android device. Hopefully next update google will fix this "bug". Once again thank you very much
blancheSX said:
thanks for ur explanation, and i'm sure i already did this 100% as you mentioned before. looking for solution and i found this at pixel community thread : https://support.google.com/pixelphone/thread/14477635?hl=en
and btw when i try to disable and back to enable (again) USB debugging, there's no pop up or something like that, just nothing appear. so i just realized why i got error code : 10 is just because my phone still not detected by PC also i tried in other computer (with windows 8.1 installed) my device is got detected but as "device descriptor request failed" not as an android device. Hopefully next update google will fix this "bug". Once again thank you very much
Click to expand...
Click to collapse
Yeah...I figured as much...I was just making sure to lay down the "ground work" before proceeding...
If you're still willing....what I had planned next was to walk you through manually updating/"editing" the driver (on the PC) to directly look at the Google usb drivers specifically to try and get around the whole "device descriptor" and other (detection) error codes.......
Might want to try uninstall the SDK toolkit, reboot PC, then install the latest SDK toolskit.
Also having both USB 2.0 and 3.0 cables saved me more than once, and is a known thing on the 2XL.