screen calling - Google Pixel 3 XL Questions & Answers

Just received my p3xl and i cant see any option to enable screen calling

It should already be enabled. When the phone rings, you select the call screen button instead of answering the phone.

Download or update your google assistance

NICEGYPT said:
Download or update your google assistance
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still nothing...

Are you by any chance talking about Call Screening?
Settings>Tips&Support>(Type in..)Screen your calls before answering.
I am unable to find anything on call screening.

DIXZ06 said:
Are you by any chance talking about Call Screening?
Settings>Tips&Support>(Type in..)Screen your calls before answering.
I am unable to find anything on call screening.
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only available in the US at the moment...

virtyx said:
only available in the US at the moment...
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Which is complete bull****. If your going to talk about this for a while on your keynote. It better be a feature anyone and everyone can use. It's not all able the us

Does anyone knows how to activate it on Pixel 3 XL if you are using not US SIM?

telefonai said:
Does anyone knows how to activate it on Pixel 3 XL if you are using not US SIM?
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It's currently only available in the US.

telefonai said:
Does anyone knows how to activate it on Pixel 3 XL if you are using not US SIM?
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Click to collapse
If you are rooted you can follow this guide. I've used it before call screening & transcripts were rolled out to P2's. I used it again on the P3XL to get transcripts working ahead of rollout. You'll notice there are flags to override the U.S. locale check. I think it will only work if your language is set to English (US), but if you get it working, try switching to your default country. If you read through the thread others in the UK and even India have had it working. Best of luck... it's great! @c_86

Related

Verizon Pixel XL no Visual Voicemail

I just spent 2 hours on the phone with tech. I get a VM and the notification. When I go to play it through the phone app native to the phone I get an error saying to call tech support and give them code 9999. I can manually dial .86 and enter my pass bit that isn't doing me any good.
Anyone else having issues? I'm going to try Google tech next...
cv123 said:
I just spent 2 hours on the phone with tech. I get a VM and the notification. When I go to play it through the phone app native to the phone I get an error saying to call tech support and give them code 9999. I can manually dial .86 and enter my pass bit that isn't doing me any good.
Anyone else having issues? I'm going to try Google tech next...
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I am having the same problem, however I started having this problem with my note 7 last night too so it could be something system related and not phone related
Sent from my Pixel XL using Tapatalk
le0.br4zuc4 said:
I am having the same problem, however I started having this problem with my note 7 last night too so it could be something system related and not phone related
Sent from my Pixel XL using Tapatalk
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I'll see tomorrow. If you see any changes let me know. I can bring that up to the rep that other phones are having the same problems.
It does have visual voicemail. I just activated it. You You have to go to the phone app settings
Djmecca said:
It does have visual voicemail. I just activated it. You You have to go to the phone app settings
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Verified this works
Not to harp here but these settings are like little easter eggs when you get a new phone. It's all part of the ritual. You should go walk about on the entire interface, settings, sub menus etc. Even if that sounds annoying to you, do it and enjoy because in three weeks, it's just your phone and loses its gas like any other toy.
Sent from my Pixel XL using XDA-Developers mobile app
Once you activate it in phone settings it works perfectly.
cv123 said:
I just spent 2 hours on the phone with tech. I get a VM and the notification. When I go to play it through the phone app native to the phone I get an error saying to call tech support and give them code 9999. I can manually dial .86 and enter my pass bit that isn't doing me any good.
Anyone else having issues? I'm going to try Google tech next...
Click to expand...
Click to collapse
I am still having this issue...I have been to the Verizon store twice and tech support multiple times...I love the Pixel, but I cant live without Visual Voicemail.
Did you try manually turning off all call forwarding?
*73
Sent from my Pixel XL using Tapatalk
mdonnelly1127 said:
Verified this works
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Can you post the step you took to activate?
Thanks
cv123 said:
Can you post the step you took to activate?
Thanks
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Honestly went into the phone icon, went all the way to right hand side to get to voicemail. There was a box that popped up that said visual voicemail on carrier blah blah and hit turn on or activate or whatever it said
mdonnelly1127 said:
Honestly went into the phone icon, went all the way to right hand side to get to voicemail. There was a box that popped up that said visual voicemail on carrier blah blah and hit turn on or activate or whatever it said
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Thats exactly what I did and I keep getting an error 9999. Did your show the actual name of the carrier? Which VM service do you subscribe to with Verizon?
Thanks
cv123 said:
Thats exactly what I did and I keep getting an error 9999. Did your show the actual name of the carrier? Which VM service do you subscribe to with Verizon?
Thanks
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Me, too! Verizon tech support said it is a known issue and will take 3-6 days to fix....I switched from a Samsung Edge...:crying::crying::crying: Also, I have Premium VM Package.
lorimatt13 said:
Me, too! Verizon tech support said it is a known issue and will take 3-6 days to fix....I switched from a Samsung Edge...:crying::crying::crying: Also, I have Premium VM Package.
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I have mine working but only after dialing *73 which force enables carrier voicemail. After this I went to Visual voicemail tab and they started pouring in. I then had my wife leave a message to verify working and it showed up no problem. Have you tried dialing *73?
I did try that yesterday....thank you!
Just curious -- are you guys talking about the stock VV or Verizon's?
I have a verizon...
calbruc said:
Just curious -- are you guys talking about the stock VV or Verizon's?
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Verizon VV
calbruc said:
Just curious -- are you guys talking about the stock VV or Verizon's?
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Click to collapse
Verizon's, but it's built into the Phone app loaded on the Pixel and Pixel XL from Verizon
Isn't the built in VVM in the phone app Google's VVM. Even on Verizons?
Sent from my Pixel XL using XDA-Developers mobile app

native video calling

Does anyone know how to enable video calling from withing the phone dialer. I read that the Verizon version has it. and T-Mobile allows it so if I could get it to appear I'd imagine it would work.
My understanding is to get it to show up as an option you have to enable it on your Verizon account. If it isn't enabled then the phone won't show it. I went through the dialer and enabled it but it still didn't show up in the calling app until I enabled it with Verizon. Code for dialer is **#*#4636#*#**
Sent from my Pixel XL using Tapatalk
ahent said:
My understanding is to get it to show up as an option you have to enable it on your Verizon account. If it isn't enabled then the phone won't show it. I went through the dialer and enabled it but it still didn't show up in the calling app until I enabled it with Verizon. Code for dialer is **#*#4636#*#**
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See I have the one from Google, on T-Mobile and it worked on my note 7. I called and they said it was enabled. I wonder of anyone with T-Mobile has it working and can share their steps.
In that dialer code menu there is a toggle to enable it, just with Verizon it didn't make any difference and actually toggled it back off.
Sent from my Pixel XL using Tapatalk
ahent said:
In that dialer code menu there is a toggle to enable it, just with Verizon it didn't make any difference and actually toggled it back off.
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Same with T-Mobile, because it actually has to be provisioned.
I enabled HD calling on my Verizon account and the option now shows up
Sent from my Pixel XL using Tapatalk
Legacystar said:
I enabled HD calling on my Verizon account and the option now shows up
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Hmmmm. I'll call T-Mobile and see if there's an option like that for me. Did you call and do that or is it something you did manually.
For Verizon, you have to have the My Verizon app and then the option shows if to enable it off the call settings menu
Sent from my Pixel XL using Tapatalk
I called TMobile for my Pixel to get the video calling working. They checked menu setting (I already checked) and then told me I'd have to contact Google.
Google Duo
I'm on T-mobile using DU ROM and video calling works. If I pull up contact info I get the symbol for video calling.
spaceman860 said:
I'm on T-mobile using DU ROM and video calling works. If I pull up contact info I get the symbol for video calling.
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Click to collapse
Interesting. I wonder what the change is. This alone will prompt me to root. Although I prefer to manually commit the change than run a ROM.
Sent from my Pixel XL
Also on T-Mobile here with the symbol and tried calling someone using it. That person has an iPhone 7. After answering there was only audio. Do they need to have it enabled or have a different phone. Just curious.
Sent from my Pixel XL using Tapatalk
Persianhawkes said:
Also on T-Mobile here with the symbol and tried calling someone using it. That person has an iPhone 7. After answering there was only audio. Do they need to have it enabled or have a different phone. Just curious.
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Click to collapse
You're correct even on DU it doesn't work. It looks like it works but when the person on the other end picks up the call video turns off.
BlackKnight23 said:
I called TMobile for my Pixel to get the video calling working. They checked menu setting (I already checked) and then told me I'd have to contact Google.
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Did you have any luck with Google?
Persianhawkes said:
Also on T-Mobile here with the symbol and tried calling someone using it. That person has an iPhone 7. After answering there was only audio. Do they need to have it enabled or have a different phone. Just curious.
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spaceman860 said:
You're correct even on DU it doesn't work. It looks like it works but when the person on the other end picks up the call video turns off.
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In my experience the video calling only works when calling someone with a Android phone that also supports video calling on T-Mobile... For instance when I had my note 7 I could video chat my dad who had a s7 edge and my cousin with a V20 and even my cousin with a s7 edge on att.... But no iOS phones or Android phones without native support... This makes me wonder what in the code your ROM changed.
Bruce lee roy said:
Google Duo
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Th e thread is about native video calling that's not native that's a third party app
nique0201 said:
Th e thread is about native video calling that's not native that's a third party app
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Apparently there is no native video calling on non Verizon pixels. Duo may be the closest since it is Google
nique0201 said:
Did you have any luck with Google?
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No, they said to contact TMobile. TMobile tried to assume me to expect it in the future but without any timeframe.

No HD Voice?

Hey guys,
I've just got my OP3 yesterday. HD Voice isn't working somehow. How can i turn it on or make it work..? I know from the OPO that it should work OOTB.
I know it supports the function, but my carrier says the device doesn't support it.
It's a shame that i have to deal with these kind of answers from their side.
Note that i'm not talking about VoLTE, but about HD Voice. VoLTE is still not available in my country.
Thanks!
This might help > https://forums.oneplus.net/threads/hd-voice-volte-and-carrier-supported-video-over-lte.452468/
Puddi_Puddin said:
This might help > https://forums.oneplus.net/threads/hd-voice-volte-and-carrier-supported-video-over-lte.452468/
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Well it doesn't help. i know that it supports but i can't figure why i don't get it.
gal_b said:
Well it doesn't help. i know that it supports but i can't figure why i don't get it.
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Well someone said it supports HD Voice Over LTE/Volte. Now I'm not a specialist but since you said there is currently no Volte that might be your issue.

hi can someone help me get my screen call working.

I have a pixel 3 xl with the latest December firmware, I'm on T-Mobile and I live in Florida. As I said everything is updated I have the call screen option in the phone app, I even have dark mode. Now when you go to change the voice selection in call screen, the voice part is greyed out and says "ACTIVATING CALL SCREEN REQUIRES WIFI " I connect to both wifi and hotspot and still not activating.I contacted Google like 15 times send bug report, still no help.
Omi755 said:
I have a pixel 3 xl with the latest December firmware, I'm on T-Mobile and I live in Florida. As I said everything is updated I have the call screen option in the phone app, I even have dark mode. Now when you go to change the voice selection in call screen, the voice part is greyed out and says "ACTIVATING CALL SCREEN REQUIRES WIFI " I connect to both wifi and hotspot and still not activating.I contacted Google like 15 times send bug report, still no help.
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Not sure what's going on. Didn't know u could change the voice for call screening. Mine worked since day one.
I'm wondering if it's my Carrier. It's greyed out
This is a pic of what I am talking about
Omi755 said:
This is a pic of what I am talking about
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Are you a beta tester of the phone app? I was a beta tester and I had an issue slightly different than yours. I was able to activate it but it didn't work. I opted out of the beta testing and then uninstalled and reinstalled the app and it worked. Maybe try to become a beta tester if you're not one already. Just throwing some suggestions out.
Ok I will try that thank you
Omi755 said:
This is a pic of what I am talking about
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Did you try to activate using WIFI first?
NICEGYPT said:
Did you try to activate using WIFI first?
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+1. You don't have any wifi running in that screen shot.
Sent from my [device_name] using XDA-Developers Legacy app

Question Call Screen update isn't ready

Hello, I need some advise please as I am unable to get Call Screen to work on my Pixel 6 Pro. Ironically it is working on my old 3 XL lol.
When I go into the settings for Call Screen it says to download a language update then says update isn't ready. Screenshot attached.
Any Ideas please?
Can't advise but having same problem so curious to see if anyone comes up with a fix!
Sorry I don't have anything helpful to add other than that it is working for me.
What version of the phone app do you have?
pahardie said:
What version of the phone app do you have?
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Mine is using Version 71.0.404685116-publicbeta-pixel2021 on the Pixel 6 Pro and 71.0.404685116-publicbeta on the 3 XL
Prototypeuk said:
Mine is using Version 71.0.404685116-publicbeta-pixel2021 on the Pixel 6 Pro and 71.0.404685116-publicbeta on the 3 XL
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Thanks I have the same! My pixel 5 has the same version and same warning so least I know it's not a pixel 6 thing
pahardie said:
Thanks I have the same! My pixel 5 has the same version and same warning so least I know it's not a pixel 6 thing
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Ah ok so I wonder what it is then?
pahardie said:
Thanks I have the same! My pixel 5 has the same version and same warning so least I know it's not a pixel 6 thing
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Are you outside of the US? Perhaps something like that?
TonikJDK said:
Are you outside of the US? Perhaps something like that?
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Yes I am outside the US. I'm in the UK however it does work on my Pixel 3 XL and I know they have announced it was coming to the UK so I don't believe location is the issue. Where abouts are you located?
Australia here. Same issue. No fix to report though.
Having the same issues with mine and my wipes P6P and P6 ... It's a bummer because I know other people in Australia have it working fine.
It's working on my Pixel 6 Pro in the UK. It did say it needed to download a language pack but calling my number shows call screen and it works.
The error on mine disappeared this morning randomly - I didn't do anything. Can now see the voice options as well as the demo. Could only see demo yesterday with the error popping up wrt the download.
I can see the voice options today which were not there yesterday and when someone calls it shows call screen but it still doesn't work.
Does the transcript work ok on yours?
Called myself !
No it doesn't work. Press call screen it answers but then no transcript. Can't even hang up as buttons greyed out.
Actually tried it again and it worked ok.
First time defo didn't but each subsequent time working ok.
Bit weird.
It's working for me on Pixel 6 Pro. May be there's a setting somewhere that's messed up.
With this feature only just rolling out in the UK I think they're probably still enabling it etc at the server end. It'll likely just start working soon. Fingers crossed for everyone!
pahardie said:
With this feature only just rolling out in the UK I think they're probably still enabling it etc at the server end. It'll likely just start working soon. Fingers crossed for everyone!
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Really bizarre it is still showing the same error but it is working at the moment lol.
Haha mine is showing the download message again now. But is working .
Oh well! Glad to hear yours is working now!

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