No access to internal storage - One (M8) Q&A, Help & Troubleshooting

My internal storage shows no files and folders and I can't create or paste there too. Apps are getting installed on internal storage but their files are not there? If there's no sd card inserted and I try to take a photo it says 'no sd card' same with downloading files from chrome or any broser. When I try accesing the internal storage with fx file manager, it says 'access denied'. Today I wiped the whole phone and flashed stock rom.

Did you get the OS working again on your device? Since I saw your other thread here: https://forum.xda-developers.com/htc-one-m8/help/os-twrp-flashing-stock-rom-t3861740
If you have TWRP installed, you can go to the "Wipe" section and try the "Format data" button. Not the same as wiping data, this often fixes problems with accessing internal storage (storage corruption).

redpoint73 said:
Did you get the OS working again on your device? Since I saw your other thread here: https://forum.xda-developers.com/htc-one-m8/help/os-twrp-flashing-stock-rom-t3861740
If you have TWRP installed, you can go to the "Wipe" section and try the "Format data" button. Not the same as wiping data, this often fixes problems with accessing internal storage (storage corruption).
Click to expand...
Click to collapse
I did get the OS working. I did try formatting from TWRP but it didn't work. Since then I un-rooted and relocked the bootloader but as I saw your reply I decided to try again and as I unlocked the bootloader to install TWRP my storage was fixed. I've been trying to fix this for days I can't believe just unlocking the bootloader did it. Thanks anyways if I hadn't seen your reply I wouldn't have unlocked the bootloader.

viktoria7 said:
My internal storage shows no files and folders and I can't create or paste there too. Apps are getting installed on internal storage but their files are not there? If there's no sd card inserted and I try to take a photo it says 'no sd card' same with downloading files from chrome or any broser. When I try accesing the internal storage with fx file manager, it says 'access denied'. Today I wiped the whole phone and flashed stock rom.
Click to expand...
Click to collapse
How you solved please help me same problem

Related

[Q] Free space in internal memory

Hi there
I have a serious problem with my S4 Mini Duos GT-I9192. The problem is that the free internal memory space is wrong. At the moment it's showing about 1GB free space, but I confirmed my installed apps and it's impossible I have 5GB of installed apps. In fact I have about 2.5GB of installed apps, then I shoud have about 3GB of free space.
I made a test, plugged the device in the computer and it shows I really have 1GB free in internal memory, after that I selected all folders into it and get properties, and it shows 2.4GB size. (you can see in attached images)
My question: If the internal memory has 5.39GB and my all files has 2.4GB used space, I should have 2.99GB free space, not just 1GB free!!! Where is this lost space??? I need it, because I want install apps and games, and at now I cant!!
My andriod version is 4.4.2 kitkat (not rooted), manually updated from sammobile, but the problem was the same before update. The original version was 4.2 Jelly Bean.
Best regards for all.
You should look for hidden folders with a dot before the name. I think you probably got a big .thumbnails folder. That's a common problem, try searching on google for solutions.
marchrius said:
You should look for hidden folders with a dot before the name. I think you probably got a big .thumbnails folder. That's a common problem, try searching on google for solutions.
Click to expand...
Click to collapse
Hi guy, that's not the problem. I selected all folders, included with dot before name, hidden folders... Also had googled, but no answer...
renatotozzi said:
Hi guy, that's not the problem. I selected all folders, included with dot before name, hidden folders... Also had googled, but no answer...
Click to expand...
Click to collapse
Did u play heavy games in the past? If you uninstall those games, occasionally their cache/data remain on your device. Go to internal sdcard > Android > Obb and look for any folders that correspond to the apps u used previously. Delete them and see if that solves your problem. I had this problem once in the past when I uninstalled gta3, the com.rockstargames.XXXX folder remained in the obb folder. I had to manually delete that to free up space.
If that does not work, backup everything u got on your internal sd card onto microsd card/usb drive and wipe internal storage via TWRP recovery.
Try what I suggested. hopefully it works. good luck.
Do what he said. you can wipe internal storage from your pc too
sasank360 said:
Did u play heavy games in the past? If you uninstall those games, occasionally their cache/data remain on your device. Go to internal sdcard > Android > Obb and look for any folders that correspond to the apps u used previously. Delete them and see if that solves your problem. I had this problem once in the past when I uninstalled gta3, the com.rockstargames.XXXX folder remained in the obb folder. I had to manually delete that to free up space.
If that does not work, backup everything u got on your internal sd card onto microsd card/usb drive and wipe internal storage via TWRP recovery.
Try what I suggested. hopefully it works. good luck.
Click to expand...
Click to collapse
Nope, I don't have old data/obb games in device. As you can see in attached screen capture, I selected all existing folders in my device and get properties, it shows I have 2.5 GB used, the refered space is really lost, maybe in some partition which windows does not recognize...
marchrius said:
Do what he said. you can wipe internal storage from your pc too
Click to expand...
Click to collapse
But wipe what? wipe not used files? I can't do this because all files used, I don't have unused files there. Or this wipe process is something which can find the lost space in device?
renatotozzi said:
But wipe what? wipe not used files? I can't do this because all files used, I don't have unused files there. Or this wipe process is something which can find the lost space in device?
Click to expand...
Click to collapse
No what we meant is : You first copy everything from your internal storage to external sd card or usb drive. Then go to TWRP recovery and choose wipe>Advanced Wipe and select internal storage. Then swipe and your internal storage will be cleaned up off everything. Now you can transfer the backup files from that usb drive or ext sd card back to internal storage.Do not format internal storage via windows pc.
Do that only with TWRP recovery. Good luck.
Have you considered that the internal memory is shared?
Infact the internal sdcard is the folder /data/media.
The S4 mini has the /data partition of 5.4 GB.
So if you have 1 Gb free and 2.4 occupied into internal sdcard (/data/media), maybe you have 2 GB occupied into /data? In particular into /data/app e app-asec? (these folders contain the apks of app installed from play store).
sasank360 said:
No what we meant is : You first copy everything from your internal storage to external sd card or usb drive. Then go to TWRP recovery and choose wipe>Advanced Wipe and select internal storage. Then swipe and your internal storage will be cleaned up off everything. Now you can transfer the backup files from that usb drive or ext sd card back to internal storage.Do not format internal storage via windows pc.
Do that only with TWRP recovery. Good luck.
Click to expand...
Click to collapse
Ok guy, I understood your tip. I'll try to do that. Just another question: Doing this process I will lose all my personal settings, installed apps, accounts? Or all will be as before after do that?
renatotozzi said:
Ok guy, I understood your tip. I'll try to do that. Just another question: Doing this process I will lose all my personal settings, installed apps, accounts? Or all will be as before after do that?
Click to expand...
Click to collapse
Sorry for late reply. You wont lose installed apps but you will lose those photos, videos and any downloads or documents you have on internal storage. That's the reason I said backup/Copy everything on your internal storage to usb drive/external sd card and then format. Later you can move them back to internal storage and reboot.
sasank360 said:
Sorry for late reply. You wont lose installed apps but you will lose those photos, videos and any downloads or documents you have on internal storage. That's the reason I said backup/Copy everything on your internal storage to usb drive/external sd card and then format. Later you can move them back to internal storage and reboot.
Click to expand...
Click to collapse
Ok, guy, thanks for tip, I'll try this
I've got this problem today. Only 800 MB free in internal SD, but when selected all files/folders they only had 1,2 GB!! Where the hell was the remaining GB?
I've entered the recovery and found a backup in the internal SD. Deleted it and recovered the free space!
2 days ago, I've made a backup to the external SD (waiting for the M10 release!), and it really is there, but I don't know how, the backup was made to the internal SD too!
See if you don't have any backup in the internal SD, but you have to go by the recovery.

Some apps can't be accessed (unable to get into internal storage?)

I recently updated my firmware to 4.16.401.10 and installed dragon ROM onto my m8. Since doing so I am unable to use any apps that try to access my internal storage, nor do I see any files in sdcard/0. It comes up with a message saying "cannot access the SD card". I'm not sure how to proceed here, any help would be appreciated.
http://android-revolution-hd.blogspot.ca/2015/01/how-to-fix-no-access-to-virtual-sd-card.html?m=1
Seltioasa said:
I recently updated my firmware to 4.16.401.10 and installed dragon ROM onto my m8. Since doing so I am unable to use any apps that try to access my internal storage, nor do I see any files in sdcard/0. It comes up with a message saying "cannot access the SD card". I'm not sure how to proceed here, any help would be appreciated.
Click to expand...
Click to collapse
hi,had the same problem and the fix that's been posted did'nt work for me,spent ages trying and various other fixes.only option was to format internal storage through twrp,but,you lose all content on your internal storage,i was unable to copy my internal to external sd card...
this only seemed to happen when flasing arhd 34,i've now switched to insert coin and have no problems,did read somwhere that twrp is at fault,so updated to the latest twrp,this made no difference when flasing arhd..
try insert coin..6.06

[Q] Why is my sdcard named M-^|PNG^M^J^Z^J?

When I get prompted to allow SD write permissions when accessing my newly formatted sdcard, the name of the sdcard appears as M-^|PNG^M^J^Z^J. This is on V20i of stock rom.
Why?
Just rename it.. How is this a problem for you?
Where do I rename it? I couldn't see.
Edit: Wipe in twrp made it appear as "sdcard" so I'm happy now
Rename using PC!
WastedJoker said:
Edit: Wipe in twrp made it appear as "sdcard" so I'm happy now
Click to expand...
Click to collapse
Hi, pal! I have the same problem: when sd maid request to allow SD write permissions, the name of the sdcard appears as M-^|PNG^M^J^Z^J. My phone is samsung sm-a300fu with 5.0.2 stock rom. Did you do full wipe (clear user data)?
I can't rmemeber exactly but I think I just wiped the sdcard in twrp after moving the files onto my pc.
Same on xperia e5.
This thing happens when you set up your phone the first time after flashing a ROM i.e M or N versions or inserting a newly formatted memory card, or just a card that hasn't been used before on the device . If you ignore the msg that pops up about setting up the new memory card detected. the android system names it in this way by default. (I don't know why they choose this name, it hasn't been clarified anywhere over the Internet) although it doesn't cause any error that I have encountered still it's an annoying thing.
formatting the memory card is not an option for me, and renaming the card doesn't work, I need a better solution to change this annoying default name. that data must be stored somewhere on the device itself where I can change it. anyone has any clue?

Internal mounted SD-Card dissapeared, after flashing Lineage 14.1

Hi XDA,
I'm struggeling with my SD-Card after moving to lineage 14.1 (Coming from CM 13).
Installation worked just fine, but now i can not access my SD-Card from the phone and even not from PC (over the phone). I mounted it as an internal drive on CM to extend my storage.
The System recognizes the Card, but only gives me the options to format the Card and use it as internal storage or format and use it as an external storage.
Could it be, that the Card cannot be used, because it was formated as an internal storage under CM 13?
If anybody has an Idea, how i get access to the files please tell me
subersauger said:
Hi XDA,
I'm struggeling with my SD-Card after moving to lineage 14.1 (Coming from CM 13).
Installation worked just fine, but now i can not access my SD-Card from the phone and even not from PC (over the phone). I mounted it as an internal drive on CM to extend my storage.
The System recognizes the Card, but only gives me the options to format the Card and use it as internal storage or format and use it as an external storage.
Could it be, that the Card cannot be used, because it was formated as an internal storage under CM 13?
If anybody has an Idea, how i get access to the files please tell me
Click to expand...
Click to collapse
Maybe this can help.
Decrypt_adopted_storage
Sotiris02 said:
Maybe this can help.
Decrypt_adopted_storage
Click to expand...
Click to collapse
Sadly not, I wiped all Data (except SD-Card) due to install the new System. So thers no Key in "/data/misc/vold"
subersauger said:
Sadly not, I wiped all Data (except SD-Card) due to install the new System. So thers no Key in "/data/misc/vold"
Click to expand...
Click to collapse
I think you can't do anything now..
Only formatting it via PC(using command prompt..)
Sotiris02 said:
I think you can't do anything now..
Only formatting it via PC(using command prompt..)
Click to expand...
Click to collapse
That would be worst case. :/
subersauger said:
That would be worst case. :/
Click to expand...
Click to collapse
In the past while i was having a Moto G3,i got it to Marshmallow,made the SD card Internal like and about a month i got it stolen.But the good point was that i had removed the SD card.
Checked Google nothing useful.
Asked Motorola for any decryption tips,Nothing useful from Motorola.
And i couldn't stay with a encrypted SD card.. I formatted it(after making the "big choice" and it was back to factory stats..)
But the only thing that i didn't do,is that i didn't ask Google for support. Because Motorola makes pure stock Android but with some of Motorola apps and features.
As you was in AOSP based ROM (even if you was to LG's stock,Google could help) go ask Google gently for any solution(if you had important files,then surely they will help)
haha i had the same problem but the solution is very very easy just reboot into your recovery open recovery file manager and delete Android secure folder in your SD card.
thats all you need
axelxxxxx said:
haha i had the same problem but the solution is very very easy just reboot into your recovery open recovery file manager and delete Android secure folder in your SD card.
thats all you need
Click to expand...
Click to collapse
Deleting "Android Secure" folder (there is no such a folder even in hidden files) won't do anything.
Also a thing that you should learn.(Because it seems you don't)
When your SD card is formated as internal you can't access it via TWRP a PC or even an other phone.
Because it gets encrypted.
Have a nice day.
Sotiris02 said:
Also a thing that you should learn.(Because it seems you don't)
When your SD card is formated as internal you can't access it via TWRP a PC or even an other phone.
Because it gets encrypted.
Have a nice day.
Click to expand...
Click to collapse
Yea, i did not know that. If i had, i would have made an SD Backup
But I still have not formated the SD Card, I am still hoping :fingers-crossed:
subersauger said:
Yea, i did not know that. If i had, i would have made an SD Backup
But I still have not formated the SD Card, I am still hoping :fingers-crossed:
Click to expand...
Click to collapse
It cant be undone. Sorry to say. I learned this the hard way also. When you put it in lineage, you remember it asking about how you wanted to format it (movable or integrated)
You chose integrated mode. That encrypted it and counted it as device storage. No unencrypting it. Also if you blew away that lineage install, its totally not able to be read anymore. It stored the only decrypt key in the lineageOS keystore.
sad times.
Sotiris02 said:
Deleting "Android Secure" folder (there is no such a folder even in hidden files) won't do anything.
Also a thing that you should learn.(Because it seems you don't)
When your SD card is formated as internal you can't access it via TWRP a PC or even an other phone.
Because it gets encrypted.
Have a nice day.
Click to expand...
Click to collapse
Ah yes u right but you can access it as internal. Recvery will ecognise it anyways and you can delete this folder...
Btw this worked for me i had the same problem. And NO there is the folder named "Android secure" definition-- Android.secure is the folder where stock froyo android moves apps to the sd card by default. If you don't use the apps presently, you can safely remove the corresponding app files from the android.secure folder.

Lineage os no option to move apps to SD card

Hi all
I successfully updated to the latest nightly build 8/3/17 how ever I have no ability to move app data to my SD card. My sd card is seen under storage and I have files on it.
I also have twrp 3.0.2.0 but get a kernel is not seandroid enforcing error and can't charge whilst off. I have no loop issue the unit work's OK otherwise.
The lineage is rooted, I would welcome any advice.
Regards Sok
Sorry all the model is a SM-P605 model.
I can't even access my SD card.
k-semler said:
I can't even access my SD card.
Click to expand...
Click to collapse
Interesting if you boot into trwp can that see your sd card? So under storage the sd card isn't visible at all? Have you tried formatting it?
kypreo said:
Interesting if you boot into trwp can that see your sd card? So under storage the sd card isn't visible at all? Have you tried formatting it?
Click to expand...
Click to collapse
Yes, I can see it fine under TWRP. I thought maybe it couldn't recognize exFAT, so I formatted it to EXT4. But it's still not showing up at all.
k-semler said:
Yes, I can see it fine under TWRP. I thought maybe it couldn't recognize exFAT, so I formatted it to EXT4. But it's still not showing up at all.
Click to expand...
Click to collapse
That is weird, do you have another android peripheral that you could prospectively format the card in and try? Alternatively you could wipe and reinstall. I blew away the android internal storage and installed from my SD, just about everything works except the sd storage option. That's an issue storage and app wise so I may go back to marshmallow lineageos if I can't sort it.
Failing that back to stock lollipop should that fail.
kypreo said:
That is weird, do you have another android peripheral that you could prospectively format the card in and try? Alternatively you could wipe and reinstall. I blew away the android internal storage and installed from my SD, just about everything works except the sd storage option. That's an issue storage and app wise so I may go back to marshmallow lineageos if I can't sort it.
Failing that back to stock lollipop should that fail.
Click to expand...
Click to collapse
I don't have another android device, but I do have a linux machine, (actually, I only run Linux in my home), and I can read and write the card no problem in my desktop machine. I haven't tried it on my HTPC/Plex server yet, but I don't see why it wouldn't work. On stock Lollipop, I can see the card, but it's read only. Oh, I should have been clearer. I can see the card on the tablet, but it doesn't display anything. It says "contents not found", and I can't enable writing to it for Root Explorer.
k-semler said:
I don't have another android device, but I do have a linux machine, (actually, I only run Linux in my home), and I can read and write the card no problem in my desktop machine. I haven't tried it on my HTPC/Plex server yet, but I don't see why it wouldn't work. On stock Lollipop, I can see the card, but it's read only. Oh, I should have been clearer. I can see the card on the tablet, but it doesn't display anything. It says "contents not found", and I can't enable writing to it for Root Explorer.
Click to expand...
Click to collapse
That is weird you got me stumped, other than a rebuild I got nothing. Try the card in a mate's phone if possible better than wiping the unit first.
If that doesn't work I got nothing. Truth be said I'm no expert, I try my best.
Hi all
I updated the Lineageos ROM the AOSP I had no hardware issues or software issues on the OS. However please note that if you use this ROM for some reason you will lose the TWRP Recovery.
I installed the AOSP ROM 7.1.1 first, didn't reboot and then installed the Gapps file, upon reboot it stayed on the splashed screen, so I then booted into the standard recovery and wiped/factory reset the unit, all good since and it is running smoothly, just wanted you to let you know that the Lineage ROM isn't the only option.
I also had the options for the SD card and UI System tweak was also there, good luck. If anyone wants assistance I am happy to assist.
Soks
k-semler said:
I don't have another android device, but I do have a linux machine, (actually, I only run Linux in my home), and I can read and write the card no problem in my desktop machine. I haven't tried it on my HTPC/Plex server yet, but I don't see why it wouldn't work. On stock Lollipop, I can see the card, but it's read only. Oh, I should have been clearer. I can see the card on the tablet, but it doesn't display anything. It says "contents not found", and I can't enable writing to it for Root Explorer.
Click to expand...
Click to collapse
Hey mate I found an alternate fix and everything works, look at AOSP rom and let me know if you have any questions.
Soks
I have also a problem with the SD card. I have the newest build and the SD card is seen in the settings and also in file manager can read/write, but other apps somehow don't see it, I cannot set the camera to save photo to external storage, also in Google play music I cannot choose to store music to external card, the options are not there. On my Galaxy S5 also with Lineage it works perfectly. Secondly, in the settings I can only format the SD card as portable, not as internal, but that would not bother me if the apps would see the card and I could use it as storage.
Solution for sd card write issue?
Did you ever find a solution? I have the same devices and exactly the same problems.
SD card not properly configured
Astagor said:
I have also a problem with the SD card. I have the newest build and the SD card is seen in the settings and also in file manager can read/write, but other apps somehow don't see it, I cannot set the camera to save photo to external storage, also in Google play music I cannot choose to store music to external card, the options are not there. On my Galaxy S5 also with Lineage it works perfectly. Secondly, in the settings I can only format the SD card as portable, not as internal, but that would not bother me if the apps would see the card and I could use it as storage.
Click to expand...
Click to collapse
Have the same problem on my SM-P605 - have had problem since at least the 20170713 nightly build when I started using LineageOS (am currently running 20170830 nightly).
The SD card appears under settings - I can format and eject the SD card, it appears under /mnt/media_rw/76AC-17ED, but
doesn't appear as a SD card in Amaze file manager
doesn't appear as a SD card in ESExplorer (only Internal Storage appears on the home page)
I cannot set the camera location to save photos on it
doesn't appear under /storage (i.e. /storage/76AC-17ED)
It's as if the storage is mounted, but isn't flagged as being a SD card.
Any ideas -- anyone??
snappple said:
Any ideas -- anyone??
Click to expand...
Click to collapse
Have created an issue - 1026 - https://jira.lineageos.org/browse/BUGBASH-1026
kypreo said:
Hi all
I successfully updated to the latest nightly build 8/3/17 how ever I have no ability to move app data to my SD card. My sd card is seen under storage and I have files on it.
I also have twrp 3.0.2.0 but get a kernel is not seandroid enforcing error and can't charge whilst off. I have no loop issue the unit work's OK otherwise.
The lineage is rooted, I would welcome any advice.
Regards Sok
Click to expand...
Click to collapse
I think I found a solution your problem. Well, it worked for me.
Firstly I backed up my SDCARD
Then went to Settings, Storage Settings tabbed on SD card and tab on options [three dotted things].
Formatted my sd card as internal, when I went back to my applications there was an option to move them to external.
[WARNING]One problem is that if you format it as internal it will not show as different storage systems on your pc WILL SHOW AS SHARED STORAGE!!!!
******** I Had So Many Issues I Would Not Recommend It *********
Hope that helps you
Blakepaige said:
I think I found a solution your problem. Well, it worked for me.
Firstly I backed up my SDCARD
Then went to Settings, Storage Settings tabbed on SD card and tab on options [three dotted things].
Formatted my sd card as internal, when I went back to my applications there was an option to move them to external.
Click to expand...
Click to collapse
Thanks for the suggestion - but didn't work.
When I click the three-dotted-things only option I see is (under Storage settings) is "Format". I format the card - but still cannot move apps to it or set as camera location.
snappple said:
Have the same problem on my SM-P605 - have had problem since at least the 20170713 nightly build when I started using LineageOS (am currently running 20170830 nightly).
The SD card appears under settings - I can format and eject the SD card, it appears under /mnt/media_rw/76AC-17ED, but
doesn't appear as a SD card in Amaze file manager
doesn't appear as a SD card in ESExplorer (only Internal Storage appears on the home page)
I cannot set the camera location to save photos on it
doesn't appear under /storage (i.e. /storage/76AC-17ED)
It's as if the storage is mounted, but isn't flagged as being a SD card.
Any ideas -- anyone??
Click to expand...
Click to collapse
I did not find a solution. For other reasons I have returned to the stock OS. Now I don't use this tablet anymore.
Same here... i formated internal but nothing changed. file manager seeing sd card but app can't see and can't save downloaded contents to sd card.. camera, udemy, vs... cant use sdcard
-------
I see it under "Portable storage" under "Storage settings". I can format it and eject it, and it appears under /mnt/media_........ However
does appear as a SD card in ESExplorer (only Internal Storage appears on the home page)
I cannot set the camera location to save photos on it
I cannot move apps to the SD card
I can access the information on the card, but cannot use it as a SD card (with the camera or by moving apps to it).
Please assist.
Manual Fix
Hi.
I just got it running on Samsung Galaxy Note 10.1 2014 Edition (LTE).
This guide worked for me: modaco.com / news / android / heres-how-to-configure-adoptable-storage-on-your-s7-s7-edge-r1632
Guide also referenced in this German HowTo: androidpit.de / micro-sd-als-internen-speicher-formatieren
I did the 50:50 format on my 200GB SD card.
Please remove the blanks in the links. Had to put them in because forum software did not allow me to include links.
Regards,
buggy82

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