This is the most ****ed up delivery in my life. Order, paid, got confirmation. Delivery from one zip in Brooklyn ny to another zip in Brooklyn ny.
Ship it, stuck in nj since last month.
Emailed, left messages, kept me on hold for 20 min, than hang up. After 25 calles, just hang up. Never ever call me back. Tomorrow will stop my payment, fraud.
I placed an order for a punkcase on the 4th,i hope you get yours soon, I am in the UK and my tracking says it's stuck in MT Newark for the last couple of days. Looking at some reviews online apparently they are slow on shipping. I went for the carbon effect case for mine, as I used to have a pitaka carbon effect case on the 2 XL, funny enough the 2XL pitaka case does fit on the 3XL but the cutouts don't align perfectly but everything is still useable.
My order is still in the mail, no updates since 10.30
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I just got home and what was waiting for me my Otterbox defender nice it's big but it will defend against every day use.
the holster is huge the wait is over.
Pics or it didn't happen
Saltwater Hero said:
Pics or it didn't happen
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Ditto what he said.
Ok here you go
gscoop said:
Ok here you go
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@Saltwater Hero OWNED!!!
EDIT: @gscoop: thank you for these. i was wondering what the belt clip looked like. question though, when you have it in the clip and on your belt/pocket etc. does it feel like you could jump around without losing it?
Ditto
Same gift at the door for me today, this is one tank of a case, and yes I think jumping around is quite doable without concern, the tab allows screen in or out on the case. I'd be more concerned about the clip than I would the tab letting go. But with otterbox reputation, that shouldn't be to much of a worry.
Seen posts about prices, I did the 5.00 since I signed up for notification, then googled otterbox coupons (tb1010y) and found another 10% plus free shipping. $40 to my door.... one happy outdoorsman.
TxOcelot
Do you think there is a way to sqeeze a 2600 extended battery in it like you can with the seidio rugged and not add any more bulk?
Sent from my PC36100 using XDA App
is there "plug" covers for the charging port an hdmi port?
Otterbox screwed up my order and somehow lost it. Called today and they couldn't figure it out so they are sending me one for free. Can't beat that, but now I have to wait all over....originally ordered on the 10th.
That box that the otterbox was shipped in looks large and I live in a condo with not so large mailboxes... that mail person better figure a way to get it to me or there will be hell to pay!
gscoop, when did you order your case?
I can't wait until I get my case, I got a replacement evo yesterday and its not getting activated until I receive it.
This is really starting to piss me off. I ordered mine on the 11th with fedex shipping. not only have i not received any tracking or shipment notification of any kind, but i can't even get their customer service to answer me back.....
and then i noticed this:
Saltwater Hero said:
That box that the otterbox was shipped in looks large and I live in a condo with not so large mailboxes... that mail person better figure a way to get it to me or there will be hell to pay!
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yeah it's called leaving it in front of your door or a slip in your box telling you to come pick it up
I ordered mine yesterday on the 15th and havent received confirmation that its shipped. Seems rather slow for a company like this. At least I havent been charged for it yet.
OneStepAhead said:
yeah it's called leaving it in front of your door or a slip in your box telling you to come pick it up
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Pretty sure USPS won't leave packages at my front door they never do I always have to sign a paper they leave in my mailbox and then I gotta wait 2 more days for the damn thing.
SilverStone641 said:
This is really starting to piss me off. I ordered mine on the 11th with fedex shipping. not only have i not received any tracking or shipment notification of any kind, but i can't even get their customer service to answer me back.....
and then i noticed this:
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Mine still says the same thing yours does and I've spoke to otterbox and they said it has been shipped so more than likely yours has been shipped.
And does anyone have any decent pics of this thing yet the only ones I've seen are really small.
Saltwater Hero said:
Mine still says the same thing yours does and I've spoke to otterbox and they said it has been shipped so more than likely yours has been shipped.
And does anyone have any decent pics of this thing yet the only ones I've seen are really small.
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i had the same issue, checked my e-mail today an got my tracking #/credit invoice, case should be here tomorrow
Just got an update on USPS! Its about 3hrs north off me right now so im sure I'll have it by tomorrow.
Detailed Results:
Processed through Sort Facility, November 16, 2010, 9:38 pm, TAMPA, FL 33605 Electronic Shipping Info Received, November 14, 2010
Hmmm, ordered on 13th but still no email...
I ordered my Defender on the 13th and I have the same thing where it says "shipped" and "not shipped" at the same time. However, I haven't received an email with a tracking number yet which concerns me.
P.S., Why the hell does it take SO LONG for retailers (Best Buy, Radio Shack, etc...) to get these things in stock so I can just buy one locally?
** UPDATE - Ok, do have tracking number email - just got it yesterday and somehow missed it. Tried tracking it on USPS and it says:
"The U.S. Postal Service was electronically notified by the shipper on November 16, 2010 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later. "
Lol, not sure what THAT means. Anyway, apparently some effort has been made to actually ship my product I bought 4 days ago. Whether it is in transit at this point is anyone's guess - at least it's faster than ordering from Hong Kong
So the rubber strip across the bottom of the screen on my commuter case is like stretched out or something. It sticks up and is annoying. I tried to email otterbox support 3 days ago. No response. I just tried to call them and sat on hold waiting for "the next available representative" for over 20 minutes.
Has anyone ever had good luck contacting these people?
I ordered a new defender case 5 days ago and it still hasn't shipped. Good cases lousy customer service. Surprising since they charge $50 for a piece of plastic.
I actually just called them again. 30 min on hold till I got to talk to a person. They're sending me a new case. Once I got to talk to the guy, the whole process took like 10 min before I got my confirmation number. I guess we'll see how long it takes to get the replacement.
In a word? Yes.
i ordered mine on the 11th. i have yet to get any kind of shipping confirmation. i'm very disappointed. i think i'm going to try calling them next. i want my case!!
The only way to contact them is to call , put your phone on speaker , take your dog for a walk and come back and then if your lucky someone is gonna answer your call.
In their defense...
However, we do have to remember that we are trying to call right after a MAJOR release (Defender for the EVO). If their normal CS staff is 50 people and they are 5 times as busy as usual after a new release, you can imagine what was an adequate staff before is stretched thin.
On the other had, if they hire enough staff to handle these heavy times adequately, they will be far overstaffed during normal operations. Temps would be difficult to train.
Try calling nVidia or ATI after a major new release - same problem.
Not saying I like it, but I sorta get it.
** Edit - I take it all back. These people are a MESS!
I ordered a Defender on the 10th,was told by support that it was "set to ship' on the 15th and today the 17th it still hasn't shipped plus the debit has disappeared from my bank account. They're either sending me a free one (unlikely) or they've inadvertently cancelled my order (likely). Either is fine at this point.
Update: i just got off the phone with Otterbox. after a 20 minute wait and a fun chat with an INCREDIBLY cute sounding girl, she gave me my fedex number. Low and behold it's been delivered to my doorstep and is waiting for me! yay!!
Norwester said:
I ordered a Defender on the 10th,was told by support that it was "set to ship' on the 15th and today the 17th it still hasn't shipped plus the debit has disappeared from my bank account. They're either sending me a free one (unlikely) or they've inadvertently cancelled my order (likely). Either is fine at this point.
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I'm still trying to figure out their web page. It says my order has "shipped" and the USPS tracking number says they have been contacted to ship it; however, the Order Detail says "not shipped". So....WTF? This is day 4 and still have no idea if it is shipped.
Well THIS is disconcerting
I ordered my Defender on the 13th. I received a Credit Card Receipt showing the card had been charged on the 16th. My account says the case has been "shipped" and "not shipped" at the same time.
Now I check my credit card statement online and see NO CHARGE from Otterbox! So WTF? I have a receipt for a charge but there is no charge? It is shipped and not shipped? USPS has been electronically contacted to pick up my order but they haven't picked it up? W...T...F...!?
I have bought many things online but have NEVER encountered this level of complex FU'edness.
You guys are gonna have to call them. my order told me the same things. Just call the number on their homepage, give them the order number and tell them you want a status update
mitchellvii said:
I ordered my Defender on the 13th. I received a Credit Card Receipt showing the card had been charged on the 16th. My account says the case has been "shipped" and "not shipped" at the same time.
Now I check my credit card statement online and see NO CHARGE from Otterbox! So WTF? I have a receipt for a charge but there is no charge? It is shipped and not shipped? USPS has been electronically contacted to pick up my order but they haven't picked it up? W...T...F...!?
I have bought many things online but have NEVER encountered this level of complex FU'edness.
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I had the same issue and sent an email. Their reply was some sort of software issue. It was here when I returned from Michigan yesterday, and will be getting returned ASAP. the holster is a piece of junk!
sent from my Warmed Up HTC Evo
Just giving you guys a heads up, the kickstand for the Defender Series is completely terrible. Mine cracked on the 2nd day.
I feel ur pain... exact same thing happened to me! Only difference is that I ordered on the 10th, and USPS was "electronically notified" on the 19th... damn..
mitchellvii said:
I ordered my Defender on the 13th. I received a Credit Card Receipt showing the card had been charged on the 16th. My account says the case has been "shipped" and "not shipped" at the same time.
Now I check my credit card statement online and see NO CHARGE from Otterbox! So WTF? I have a receipt for a charge but there is no charge? It is shipped and not shipped? USPS has been electronically contacted to pick up my order but they haven't picked it up? W...T...F...!?
I have bought many things online but have NEVER encountered this level of complex FU'edness.
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Has anyone from US ordered from negrielectronics? when are you getting it? and do they have next day air shipping? how quick are their shipping?
I've ordered from them. Never had issues with them whatsoever. I ordered last night (4/1/2012) on a Sunday, and it seems as if there is already a pending charge on my credit card. I have no idea when the ship date is, but their ground is free and they do have expedited shipping for extra money.
i was going to, but then i saw it on Handtec for $5 less with the same speed of shipping. if FedEx asks me for money, then i'll just tell them to hold it for a couple of days - while i tell my bank to reverse the charges, get my 670 back, then pay FedEx whatever they were asking and take my phone.
Any one know negri shipping date? Handtec has it I stock with fedex -4 day shipping for 671.
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Can't speak highly enough about Negri. Ordered both my Galaxy Nexuses (Nexi?) from them. Both shipped out the same day. Seriously considering the one x from there as well.
I've ordered from Negri last week. No info on ship date yet, but they've said on Twitter that they are expecting stock to arrive this Friday. Probably both colors around the same time, but black might be slightly first. They didn't answer whether or not they expect to have enough stock in the first shipment to cover all preorders; that suggests to me it may be a close-run thing, or I'd expect them to be making it clear that everybody will receive them straight away. Hopefully I got in soon enough...
I opted for cheap shipping, and they're on the opposite side of the country to me, so I don't expect to receive it until a week or so after they ship.
as you guys know black spacers are so brittle. they told me they dont have it. instead they gave me 2 options. send my watch or they will send first but you need credit hold. i chose, the first one.
after the conversation, in 30mins i got the shipping label, wrap around the watch and put in cheap bubble envelope and drop to fedex @ 4pm ET. day after they received the device 9AM ET. same day i got email saying a new device is on its way with tracking number. overnight i received a new in box! retail box. now i have 2 wireless chargers! unbelievable!
im satisfied!
Hi guys
I have seen a lot of reviews on here regarding slickwraps. First of all I purchased my goods thinking I will get this within 7-10 days since it's coming from the us and I'm from the UK. 10th day goes past and no delivery I messaged the support team and they told me that it's on its way despite the tracking not moves for 7 days. Regardless I waited then the tracking finally changes to in the UK so I wait for my delivery and still nothing. So I check the tracking and it shows that the parcel was delivered at 3 am so I inform Slickwraps and they told me to wait another day. So I wait 3 because I couldn't be bothered going back and forth about a 10 quid plastic wrap. Finally today I come home and find a customs charge (not Slickwraps fault) however I have ordered skins from Dbrand and have never ran into this issue. I believe on my package it states that the parcel value is higher than what I paid for. So I message and of course Slickwraps comes back real defensive.
Paying 24 quid for a piece of plastic that sticks to my phone is crazy first of all. Also I do expect some sort of help from Slickwraps to see what they can do for me. I haven't just paid for the plastic I have paid for the Support of your company..well that's what I thought.
Anyways just wanted to tell you guys in the UK. Apologies for the people who are offended after hearing this I know slickwraps have a lot of fanboys however I am not one of them.
Regards
asad510 said:
Hi guys
I have seen a lot of reviews on here regarding slickwraps. First of all I purchased my goods thinking I will get this within 7-10 days since it's coming from the us and I'm from the UK. 10th day goes past and no delivery I messaged the support team and they told me that it's on its way despite the tracking not moves for 7 days. Regardless I waited then the tracking finally changes to in the UK so I wait for my delivery and still nothing. So I check the tracking and it shows that the parcel was delivered at 3 am so I inform Slickwraps and they told me to wait another day. So I wait 3 because I couldn't be bothered going back and forth about a 10 quid plastic wrap. Finally today I come home and find a customs charge (not Slickwraps fault) however I have ordered skins from Dbrand and have never ran into this issue. I believe on my package it states that the parcel value is higher than what I paid for. So I message and of course Slickwraps comes back real defensive.
Paying 24 quid for a piece of plastic that sticks to my phone is crazy first of all. Also I do expect some sort of help from Slickwraps to see what they can do for me. I haven't just paid for the plastic I have paid for the Support of your company..well that's what I thought.
Anyways just wanted to tell you guys in the UK. Apologies for the people who are offended after hearing this I know slickwraps have a lot of fanboys however I am not one of them.
Regards
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Dbrand.com charges $9 fast shipping and good customer service.
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I may use them now