Camera crashing - Huawei Mate 20 X Questions & Answers

Has anyone else had issues with the camera crashing?
I have to either reboot or clear all apps in memory at least once a day as I get a error message saying Cannot connect to camera. The camera app will just crash and close with the error message.

omniphil said:
Has anyone else had issues with the camera crashing?
I have to either reboot or clear all apps in memory at least once a day as I get a error message saying Cannot connect to camera. The camera app will just crash and close with the error message.
Click to expand...
Click to collapse
Yes, the software is like a beta.
Mine fixed with restart and last update.
Enviado desde mi EVR-L29 mediante Tapatalk

bloodydawn01 said:
Yes, the software is like a beta.
Mine fixed with restart and last update.
Enviado desde mi EVR-L29 mediante Tapatalk
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Click to collapse
What version of the software are you running now?

Camera : 9.0.0.300
Emui: 9.0.0.127
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bloodydawn01 said:
Camera : 9.0.0.300
Emui: 9.0.0.127
Enviado desde mi EVR-L29 mediante Tapatalk
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Click to collapse
Huh, same version i have here too...

Have you changed any settings from developer options?

No.
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For me Developer settings are enabled, the only thing changed is the 3 transition animations set to none.

I have this problem and its very annoying

I also have the problem. Clearing cache or even camera data does nothing. Only hard reboot fixes it for a while. Annoying

I've noticed that when my camera crashes, it takes the last few pictures with it. Almost like it wasn't done working on them and since they didn't save, they're gone after you reboot!

I have been experiencing this problem since the phone was brand new. At one point I had the Chinese version of the phone and I never had a problem with it - only the international version. This makes me believe it's a software bug. Hopefully they have a fix soon.

T i h o r said:
I've noticed that when my camera crashes, it takes the last few pictures with it. Almost like it wasn't done working on them and since they didn't save, they're gone after you reboot!
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Click to collapse
Mine does that too

Getting this issue too. According to a thread here: https://uk.community.huawei.com/mate-20-series-20/mate-20-pro-camera-error-856 it may be caused by using a third-party launcher.
I'm trying the horrible EMUI stock launcher now to see if the problem persists.
I may just sell this phone. The camera quality is inferior to P20 Pro because two of the cameras are not stabilised. And EMUI is probably the worst UI in the world. I thought Samsung was bad but this is worse.

yodafone said:
Getting this issue too. According to a thread here: https://uk.community.huawei.com/mate-20-series-20/mate-20-pro-camera-error-856 it may be caused by using a third-party launcher.
I'm trying the horrible EMUI stock launcher now to see if the problem persists.
I may just sell this phone. The camera quality is inferior to P20 Pro because two of the cameras are not stabilised. And EMUI is probably the worst UI in the world. I thought Samsung was bad but this is worse.
Click to expand...
Click to collapse
Yes p20 pro camera much better

yodafone said:
Getting this issue too. According to a thread here: https://uk.community.huawei.com/mate-20-series-20/mate-20-pro-camera-error-856 it may be caused by using a third-party launcher.
I'm trying the horrible EMUI stock launcher now to see if the problem persists.
I may just sell this phone. The camera quality is inferior to P20 Pro because two of the cameras are not stabilised. And EMUI is probably the worst UI in the world. I thought Samsung was bad but this is worse.
Click to expand...
Click to collapse
Not being picky but the tittle in your link is "Mate 20 Pro camera error" not Mate 20x.
I have the 20x AL00 with a 3rd party launcher. Removed the stock launcher via ADB. Never had any camera crash issues. Works flawlessly.

Same camera issue. I'll see if I can get a errorog once this happens again.
Only reboot helps but not long after you take some pics the issue starts again.

Try clearing data and cache for the camera app. That seemed to help for me, I have also since done a factory reset and no camera issues any more.
ilovepj said:
Same camera issue. I'll see if I can get a errorog once this happens again.
Only reboot helps but not long after you take some pics the issue starts again.
Click to expand...
Click to collapse

I did both, without any improvement.

Since going back to the stock launcher and deleting nova I've not had any further occurrence of the camera crashing

Related

can't take pictures (Z5)

When I open the camera at my Z5 (android 6), at the SW3 the app to control the camera is always disabled after launch
please help
I have the same problem.
Same problem on Z2, latest MM build.
csd.droid said:
Same problem on Z2, latest MM build.
Click to expand...
Click to collapse
This problem seems to be fixed in the latest SmartWatch update.
csd.droid said:
This problem seems to be fixed in the latest SmartWatch update.
Click to expand...
Click to collapse
Fixed!
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Unfortunately I have just noticed that if I close the Camera on the phone then immediately lock the phone, the Wear application remains open and it cannot be dismissed. I can only dismiss if I open the Camera on the phone again then close it and wait one or two seconds.

Weird Camera Bug

Using the stock camera app whenever I take a a picture without HDR on it turns all green. I have tried clearing the cache/data for the camera app as well as using safe mode and it does not change anything. I sideloaded the stock google camera apk and it works fine with and without HDR. Here is a video of it in action.
www.youtube.com/watch?v=nX83uAh-3OA
mr.shme said:
Using the stock camera app whenever I take a a picture without HDR on it turns all green. I have tried clearing the cache/data for the camera app as well as using safe mode and it does not change anything. I sideloaded the stock google camera apk and it works fine with and without HDR. Here is a video of it in action.
www.youtube.com/watch?v=nX83uAh-3OA
Click to expand...
Click to collapse
Ahh me too! I have been messing with this all day at work... The issue is it is not consistent, and it seems to have gotten worse even the google app messes up now for me.
I had the same issue, enabling the option use RAW in the settings fixes it as a workaround
hastings101 said:
I had the same issue, enabling the option use RAW in the settings fixes it as a workaround
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Click to collapse
Just tried enabling RAW and it does not change anything. It seems to only like taking picture when HDR is on and HD is off. As soon as you turn HD on or turn HDR off stuff starts to **** up.
mr.shme said:
Just tried enabling RAW and it does not change anything. It seems to only like taking picture when HDR is on and HD is off. As soon as you turn HD on or turn HDR off stuff starts to **** up.
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Click to collapse
That's weird, guess there's more than one issue with the camera. Mine also used to freeze mid picture and crash the app without the RAW option.
hastings101 said:
That's weird, guess there's more than one issue with the camera. Mine also used to freeze mid picture and crash the app without the RAW option.
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Click to collapse
Mine likes to freeze up and crash too, but it does not matter if I have raw enabled or not
Sent from my ONEPLUS A3000 using Tapatalk
What was everyone's path after they got there phone. First thing I did was let the other dl and install. Then I fastbooted twrp, then I flashed the latest beta of supersu and xposed. I never tried the camera before all that.
Sent from my ONEPLUS A3000 using Tapatalk
mr.shme said:
Using the stock camera app whenever I take a a picture without HDR on it turns all green. I have tried clearing the cache/data for the camera app as well as using safe mode and it does not change anything. I sideloaded the stock google camera apk and it works fine with and without HDR. Here is a video of it in action.
www.youtube.com/watch?v=nX83uAh-3OA
Click to expand...
Click to collapse
i had the same problem, what i realized was that i was messing with the build prop before that.... so what i did was to restore the system partition, which i had backed up initially, it seems to have fixed the problem. try it. and let us know.
ajaysoranam said:
i had the same problem, what i realized was that i was messing with the build prop before that.... so what i did was to restore the system partition, which i had backed up initially, it seems to have the problem. try it. and let us know.
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Click to collapse
Oh that could be it. I added a line to it changing the dpi
Sent from my ONEPLUS A3000 using Tapatalk
mr.shme said:
Oh that could be it. I added a line to it changing the dpi
Sent from my ONEPLUS A3000 using Tapatalk
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Click to collapse
well i did this already and the other stuff like wiping cache/dalvik but it is still there. Had no problems the last 6 days.
anba94 said:
well i did this already and the other stuff like wiping cache/dalvik but it is still there. Had no problems the last 6 days.
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Click to collapse
Are you saying that you reverted back to a stock build.prop and the camera bug was fixed?
Sent from my ONEPLUS A3000 using Tapatalk
mr.shme said:
Are you saying that you reverted back to a stock build.prop and the camera bug was fixed?
Sent from my ONEPLUS A3000 using Tapatalk
Click to expand...
Click to collapse
no it was not fixed. only when i enabled raw picture.
raw picture works even with different dpi and ram fix in build.prop for me
i've got this problem too and it's so weird cause of it's inconsistency ....
even when i'm in whatsapp to take a photo it happens sometime.
I'm on rooted OOS 3.2.0 and my build.prob is edited aswell ... there has to be another workaround, anyone?
I have another problem bro my oneplus 3 camera shoot blurry photos and its focusing fails while vibrating near camera sometimes. I'm on 3.2.1 i got ota update help me bro l.

Nougat reviews?

So now that people are getting 7.0, can we get some feedback? I'm itching to upgrade, but 6.0.1 works so well that I'm scared. Battery life? Performance? Pros, cons?
Edit: Also please detail your upgrade path, eg. Did you hard reset / wipe data? Did you sideload the OTA or are you running a ROM?
Battery's same as MM
Performance same as MM
All working.
Pros: Multitasking (Window's way)
Better notification bar and settings
Root it's now available
Can change the DPI without failures.
Settings redesigned.
Cons: Isn't Xposed available...Yet.
Enviado desde mi XT1635-02 mediante Tapatalk
kevinblackwell said:
Battery's same as MM
Performance same as MM
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Click to collapse
Did you do a hard reset as well, or just an upgrade with existing data? If upgrade, you haven't had the stuttering issues I've seen reported?
catpunt said:
Did you do a hard reset as well, or just an upgrade with existing data? If upgrade, you haven't had the stuttering issues I've seen reported?
Click to expand...
Click to collapse
I upgrade with TWRP thanks to @flashallthetime
Follow his instructions and all be good.
No bugs for me. No issues.
I did a dirty flash, so no hard reset
Enviado desde mi XT1635-02 mediante Tapatalk
kevinblackwell said:
I upgrade with TWRP thanks to @flashallthetime
Click to expand...
Click to collapse
Ok, sounds like you flashed a ROM then. Thanks
I received OTA update. No stuttering issue.. Performance is top notch. Battery life is awesome just like MM. Coming from 5X i have been missing double tapping recents to switch between apps on MM, but since the update I'm super happy
I have some stuttering / lagging when I swipe through the homescreens and open the notification drawer.
Performed OTA upgrade in the reteu channel. Seems not a too big issue, but still noticable.
dachau said:
I have some stuttering / lagging when I swipe through the homescreens and open the notification drawer.
Performed OTA upgrade in the reteu channel. Seems not a too big issue, but still noticable.
Click to expand...
Click to collapse
When did you get your OTA and what is your location?
RealiZms said:
When did you get your OTA and what is your location?
Click to expand...
Click to collapse
Germany. Got it on 13th February.
Ten days on and it still hasn't rolled out. I wonder if they've found a problem of some kind.
Probably the performance issues hold up the global rollout.
I sideloaded the reteu OTA a week ago. So far there is no change from MM on battery life and performances, the phone is still smooth and super reactive. What I consider as an improvement over MM are the notifications, the split screen and switch between the last two apps, the notification volume fix (gave me a heart attack the first time I got an SMS) and the DPI changer.
I didn't clear the cache not factory reseted the phone, I just sideloaded the OTA like I would've done with a regular OTA.
Is Now on Tap available on Nougat? I highly depend on that.
A link to my short review of sideloaded RETEU in another thread:
https://forum.xda-developers.com/showpost.php?p=71222470&postcount=1365
Bottom line: I have no issues, everything runs very well. Nougat is the best Android so far for me.
mahdif62 said:
Is Now on Tap available on Nougat? I highly depend on that.
Click to expand...
Click to collapse
Yes, it is. It's a Google Play Services related setting.
Ok,so i tried nougat (the prerooted one from here) and went back to MM cause i dont like the display colours on nougat.they look washed to me.i like it better in marshmallow.maybe just me,maybe just the rom.and i had problems with whatsapp notifications.
Any retus owners get the nougat update yet? I'm using a custom ROM right now so I don't know.
DroneDoom said:
Any retus owners get the nougat update yet? I'm using a custom ROM right now so I don't know.
Click to expand...
Click to collapse
Nope. I'm giving it another couple weeks
I received the ota update and did a factory reset. The only problem I'm facing so far is that I miss a lot of notifications of Gmail and Whatsapp mainly. I have to wake up the phone or even open the app to get the new mails and messages. Could this have some to do with the battery optimization options? In MM the same settings where set with no issues.
Jonaydo said:
I received the ota update and did a factory reset. The only problem I'm facing so far is that I miss a lot of notifications of Gmail and Whatsapp mainly. I have to wake up the phone or even open the app to get the new mails and messages. Could this have some to do with the battery optimization options? In MM the same settings where set with no issues.
Click to expand...
Click to collapse
I've had this same issue with Gmail notifications on marshmallow for years now. I don't think it's a nougat thing

Back button oversensitive on Android 9? (Video incl.)

Hello does anyone have the similar problem as I do it phone if defected?
Video link: https://photos.app.goo.gl/rwBpSYvaCZKdcWmy7
Thank you in advance ???
I just tried it on my phone, same happens on my phone too, could be related to software and the input area of the keys. I don't think there is much to do about it for now but you can try using navigation apps on Google Play (e.g. Fluid NG)
YES!! This is the most annoying problem I've had with this phone. I'm constantly closing apps because of this. Back action shouldn't extend to the edge of the screen. It should be limited like on the other side (the recents side)
Enviado desde mi Mi A2 Lite mediante Tapatalk
marstonpear said:
I just tried it on my phone, same happens on my phone too, could be related to software and the input area of the keys. I don't think there is much to do about it for now but you can try using navigation apps on Google Play (e.g. Fluid NG)
Click to expand...
Click to collapse
Is there any way to report issue to the manufacturer or Google perhaps? ?
koska92 said:
Is there any way to report issue to the manufacturer or Google perhaps?
Click to expand...
Click to collapse
You can use the pre-installed app called "Feedback" but I doubt that they will ever care lol

Sporadic lower refresh rate (60?) than configured 144hz

I've been having this issue with my Mi 10T Pro. Not sure if it has to do with using Lawnchair as my default launcher. I've been having this issue on 12.0.10 Global and with the xiaomi.eu rom 12.0.7.
So I've configured my screen to refresh at 144hz. Sometimes when I unlock my device it's certainly not at 144hz, it feels more like 60hz. When I turn the screen off and then unlock my device again it's fine. It happens about 1 in 5-10 device unlocks.
Anyone else having this issue?
Beuzer said:
I've been having this issue with my Mi 10T Pro. Not sure if it has to do with using Lawnchair as my default launcher. I've been having this issue on 12.0.10 Global and with the xiaomi.eu rom 12.0.7.
So I've configured my screen to refresh at 144hz. Sometimes when I unlock my device it's certainly not at 144hz, it feels more like 60hz. When I turn the screen off and then unlock my device again it's fine. It happens about 1 in 5-10 device unlocks.
Anyone else having this issue?
Click to expand...
Click to collapse
couldn't reproduce the problem, I'm using MIUI launcher on Xiaomi.eu 12.0.7
it could be the luncher like you suggested
try under developer options > Power Monitor > frame rate monitor tools and check if it's dropping or locking on 60hz
LightSmok said:
couldn't reproduce the problem, I'm using MIUI launcher on Xiaomi.eu 12.0.7
it could be the luncher like you suggested
try under developer options > Power Monitor > frame rate monitor tools and check if it's dropping or locking on 60hz
Click to expand...
Click to collapse
Thanks, I've enabled it. Will debug the cause and post the findings here.
#Edit: Yep, confirmed. It's locked at 50hz even.
Beuzer said:
Thanks, I've enabled it. Will debug the cause and post the findings here.
#Edit: Yep, confirmed. It's locked at 50hz even.
Click to expand...
Click to collapse
is it happing with the system launcher or lawnchair only? did you try another launcher?
Hi. This might be out of topic.
Can i ask what method did you use to install xiaomi.eu rom?
Switched to the stock launcher now and have not had the issue yet.
ajcayetano92 said:
Hi. This might be out of topic.
Can i ask what method did you use to install xiaomi.eu rom?
Click to expand...
Click to collapse
Sure, I fastbooted with TWRP and flashed the rom. Flashed Magisk right after.
No issues on the stock launcher after half a day of use. Just installed and set up Nova Launcher, but that also has the same issue. I absolutely hate the stock launcher, but this bug is also quite annoying. What are you guys using?
This is launcher problem, same with Nova Launcher !
Beuzer said:
No issues on the stock launcher after half a day of use. Just installed and set up Nova Launcher, but that also has the same issue. I absolutely hate the stock launcher, but this bug is also quite annoying. What are you guys using?
Click to expand...
Click to collapse
I also use Nova Launcher (Prime), have been using it on my last three phones.
Never noticed a drop in refresh rate or framerate.
This is a problem with third side launchers and adaptive refresh ...
dverbrugge said:
I also use Nova Launcher (Prime), have been using it on my last three phones.
Never noticed a drop in refresh rate or framerate.
Click to expand...
Click to collapse
Same issue for me with Nova Launcher (Prime). Do you also have the Xiaomi Mi 10T Pro?
Beuzer said:
Same issue for me with Nova Launcher (Prime). Do you also have the Xiaomi Mi 10T Pro?
Click to expand...
Click to collapse
Yes I do.
I have this issue as well. Changing back to stock launcher helped, but I still get it sometimes using Chrome.
I (strangely) did not encounter this issue when I was on the xiaomi.eu 12.0.10 ROM for the Xiaomi Mi 10T (non-pro). Of course this lead to camera issues, but just something I noticed. Hopefully it will be fixed in the next release for our 10t Pro
I'm using stock EEA ROM with the default launcher and I observed it yesterday for the first time. I had this same problem with my old OnePlus 5 with Android 8 and 9 but it got solved when I upgraded to Android 10 and it never occurred again. I guess it's something sporadic but annoying that can be solved through software. Let's hope it gets solved in a future update.
Enviado desde mi M2007J3SG mediante Tapatalk
I´m having this issue as well
Anyone knows a solution?
Thanks!

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