Ambient issue after being in pocket - Google Pixel 3 XL Questions & Answers

I just got my Pixel yesterday and started having this issue, so I thought I'd check in with the fine folks at XDA.
I had Ambient display set to "always on" and "double-tap to check phone" set to on. After a while of being in my pocket, the screen will be black when I pull it out. Double-tap to wake does not work and it never comes on. The only way I can wake the phone after that is the fingerprint reader or power button (which I never use on my Android phones). It seems like Ambient display is going to sleep due to the proximity sensor and then just not waking up.
I changed it to lift to wake and the problem is mostly gone, but I would rather have ambient display on all the time. This is brand new out of the box. It's not rooted or anything. I haven't even unlocked the bootloader.
My OnePlus 6t was doing something similar (to a lesser degree) and it drove me crazy. This is something I need to work consistently. I expect to take my phone out of my pocket, glance at the AOD, and then tap twice to wake it and interact with the lockscreen. That's how I use all of my phones.
I just wanted to see if anyone else is having the issue. I haven't wiped it because, really, it's been doing this since I took it out of the box (new). And I have seen some other scattered reports online. Rebooting also did not resolve it.

This has happened to me a couple of times. Quite annoying.

Yeah, I have this problem too. Another bug...

Yep. Happens to me fairly frequently

It started happening to me recently too.

Thanks for the confirmation, guys. Glad I'm not crazy. This may actually be a deal-breaker for me, though. I'm pretty anal about the consistency of tap-to-wake on my devices.

Related

Doubletap2wake randomly/periodically does not work?

Why does doubletap2wake randomly stop working? It has nothing to do with phone being idle, still doesn't work after movement, have to unlock to get it back to work again.
Is this because of deep sleep or power saving mode enabled in sense?
Is my M8 defective - is this a hardware issue?
Running ARHD and ElementalX 0.18. Had the same issue on stock kernel - can't remember if I had it on stock ROM but someone else told me he had the issue too on all ROMs.
This is a stupid question, but I have to ask: Are you sure that you are holding the phone vertically so that it is in portrait mode?
BrandonPrice31 said:
Why does doubletap2wake randomly stop working? It has nothing to do with phone being idle, still doesn't work after movement, have to unlock to get it back to work again.
Is this because of deep sleep or power saving mode enabled in sense?
Is my M8 defective - is this a hardware issue?
Running ARHD and ElementalX 0.18. Had the same issue on stock kernel - can't remember if I had it on stock ROM but someone else told me he had the issue too on all ROMs.
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Click to collapse
sometimes i notice that the double tap to wake won't work because i have some stuff on my screen or something that registers as a screen press. i'll have to wipe my screen down.
It's all in the finger action. One to wake the sensor at any corner of the phone, then 2 deliberate taps, not 2 quick taps, on the bottom half of the screen.
ashyx said:
It's all in the finger action. One to wake the sensor at any corner of the phone, then 2 deliberate taps, not 2 quick taps, on the bottom half of the screen.
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Click to collapse
I have this exact problem. At least 1-2 times a day, motion gestures will stop working and I have to use the power button to turn the screen on. I have tried everything when this happens (making certain phone is in portrait mode and held straight up, shaking the phone, tapping the corner of the phone before doing the gesture, etc.). I am well aware that the phone has to be moved before doing the gestures. This is my second HTC One M8 from T-Mobile. The first had scratches all over the back out of the box so I exchanged it. I don't recall this ever happening with the first phone. Maybe some app is messing things up? Could this be a hardware issue? I'm hoping it's a software issue.
mhajii210
Make sure you don't accidentally swipe up while the screen is off as this seems to lock the gestures out.
ashyx said:
Make sure you don't accidentally swipe up while the screen is off as this seems to lock the gestures out.
Click to expand...
Click to collapse
Really? I haven't heard that being mentioned before. It's possible I accidentally swipe up just a bit when I'm trying to DT2W. Has anyone else mentioned about accidentally swiping up while the screen is off and it locking the gestures out here on XDA?
mhajii210
I've noticed this as well, but only with the double tap(swipe up or to the side always works). I would say mine only does it about 2% of the time though so I haven't been too concerned about it.
Hi guys. I just wanted to report that I updated to the latest stock 4.4.4 OTA 4 days ago. I no longer have any problems with the gestures randomly not working (including DT2W of course). I'm a happy camper =D
mhajii210
Also make sure when you pick it up the meat of your thumb or other part of your hand is not touching the screen. I've caught myself doing that a few times.
Your title pretty much sounds like it is referring to my brother.
I am having this problem too with or without the dot view cover
Sometimes it does't wake up... it's like its in deep sleep like the OP is saying
Any help
two large speakers and some gabba techno should do it
Lol think the phone needs to be at a slight angle when using double tap. i have noticed before when my phone is flat on my desk at work and the screen has been off for a while, its seems to be in deep sleep mode, however when i pick it up, double tap works
It happens to me maybe a couple times a week. I reboot, fixed.
Poop happens is my explanation.
I wouldn't be very concerned. Things get screwy in the system every now and then, that's all.
Whenever it does that, I just rub my finger across the proximity sensor back and forth a few times and then try the double tap again and that always works.

G3 Display auto adjustment???

I was wondering if someone has noticed similar behavior on their G3. My G3 is 100% stock and is only a week old. Wherever I wake up my device, about 5 seconds after turning it the screen has a small flicker and the screen seems to auto adjust or calibrate. This only happens once every time I wake up the device. My auto-brightness is set to off and the screen is at 100% brightness. I did some tests and noticed that when I wake up the device with the top sensors covered (proximity, front camera etc), that the screen doesn't have this flick to it. Is there some sort of "outdoor" mode or something on these where the screen will self calibrate when it notices it's in a bright situation?
Please test on your devices and let me know if you see anything similar to this. I tried taking a video but it's so quick and subtle that the video doesn't show it.
mine does same. vzw. covered sensors, still brightness adjustment.
only just now noticed today, but could have been happening all along.
I think it has something do with the proximity sensor. If you cover the sensor with a note pad you cannot turn on the screen, prob a tap to wake feature so it doesn't turn on in your pocket. But if you lift the note pad just enough to turn the screen on and quickly cover it, mine does not flick. I have tried this many times and worked 100% of the times.
My friend who works for at said that his does the same as well as the demo. Must be a weird firmware issue. Hopefully its resolved in the next ota
How many times are you gonna make this thread?
http://forum.xda-developers.com/lg-g3/help/screen-flicker-t2826882

Difficult to turn on screen in dark

Has anyone else noticed that when in a dark area, pressing the main button will turn on the screen but it will then automatically and immidiately turn off?
Several times I've gotten into a battle with the phone only to lose, turning it on and it turns off, then turning it on again and so on...
To compound the issue, in these situations it seems that double tap is signifigantly less responsive to activate the screen as well.
I'm pretty sure this phone is using some sort of facial recognition, it has smart stay doesnt it? I think it has gravity/accelerometer to turn on the screen when you pull it out of your pocket. In the back of my mind I'm thinking that since it cant see me it is shutting off but this doesnt seem consistent...
I'm running stock rom, rooted with twrp. Any ideas?
I have not experienced that. Did your G3 do that out of the box?
Sent from my LG-D851 using Tapatalk
Never heard of it. Screen is set to auto off in 30 seconds. Change it to 2 min and you should be good. If u running without a case then maybe the hand is touching the edges of screen this will also shut screen off in double tap.
BAD ASS G3
sublimaze said:
I have not experienced that. Did your G3 do that out of the box?
Sent from my LG-D851 using Tapatalk
Click to expand...
Click to collapse
I didn't notice it until the last week or so. but I kind of feel like that was because I hadn't used the phone that much up until then. I didn't make any major changes to the phone immediately before I started noticing it either, I had already had it rooted for about a week. I feel like the stock rom does have some glitches to it.
The G3 does have a "smart screen" feature that detects your face (Settings > Display). Disable that and see if it helps.
I've not run into this in the dark but have when I try and use my arm band holder when running. The holder covers the ambient light sensor so the phone thinks it was accidentally turned on like in a pocket and shuts right off. Super annoying.
Noticed similar behavior when the phone is in my bike mount at night. Basically it's acting like the proximity sensor is covered. In my bike mount's case, it is covered by a clear screen cover, but normally that doesn't trigger the proximity sensor. But when it's very dark out (not under a street light etc.), it seems to think it's blocked and turns itself off. Annoying.
randyspants said:
I've not run into this in the dark but have when I try and use my arm band holder when running. The holder covers the ambient light sensor so the phone thinks it was accidentally turned on like in a pocket and shuts right off. Super annoying.
Click to expand...
Click to collapse
speedrabbit said:
Noticed similar behavior when the phone is in my bike mount at night. Basically it's acting like the proximity sensor is covered. In my bike mount's case, it is covered by a clear screen cover, but normally that doesn't trigger the proximity sensor. But when it's very dark out (not under a street light etc.), it seems to think it's blocked and turns itself off. Annoying.
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Click to collapse
Have you tried disabling smart stay as sublimaze recommended?
Apache0c said:
Have you tried disabling smart stay as sublimaze recommended?
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Click to collapse
Tried but remains the same... This was the only thread I found concerning this.
Ive had this issue too investigating now
Had that issue when I was using the lock screen face unlock. In the dark it didn't see my face and then it shut off. Setting is in lock screen section
Sent from my G3
gabrielshaste said:
Had that issue when I was using the lock screen face unlock. In the dark it didn't see my face and then it shut off. Setting is in lock screen section
Sent from my G3
Click to expand...
Click to collapse
Lol.
I have the same issue EVERY night. Why is that? It's very annoying
Same issue here
it seemed to resolve itself when I factory reset my phone
but after I got my apps reinstalled from my google backup it started again
so it seems like it's a software issue - not sure to which app it is related to
let me know if you find a fix - this is quite annoying
Me too. I've been facing this issue at night, when it's very dark.
Me and my buddy were in the car during a roadtrip and it was very dark, I mean like: No lights outside, no lights inside the car, the double tap feature didn't even work to begin with and whenever I tried to use the "Power Button" It would come on and then suddenly 'boom' Turn off, now this would happen a few times until it stays on. Weird...
I just experienced this myself, first time I've seen it happen in the 30 + G5's that I've sold. If it's in the dark it just doesn't turn on at all. I hope LG is fixing this. I'm about to Factory Reset it right now and hope for the best! Someone else mentioned that this is the only forum that is disccusing this issue. It must be a very few that are effected. I'm testing another one as we speak.
Has this issue been resolved? My friend's G3 also has this issue. Day time no problem. When it is dark the screen wont' stay on.
Same problem, no fix yet
Same problem here - Pointing it at any light and pressing the power button will turn it on. (As will plugging it into power). Tried tinkering with all sorts of settings (face recognition/auto dimming feature/etc) nothing worked. Tried factory reset, that didn't work either.
My issue started after i had my screen replaced (by a shady shop) who probably didn't do a good job of packing it back together....I'm going to see if I can have someone open it up and clean it out a bit..
I have the same issue on my G3. Even if you're under the covers in bed, the thing doesn't turn on until it gets light. It basically doesn't turn on in the dark through double tap and actually not even with the power button. It could become a safety hazard for someone in an emergency situation.
Nahdont said:
I have the same issue on my G3. Even if you're under the covers in bed, the thing doesn't turn on until it gets light. It basically doesn't turn on in the dark through double tap and actually not even with the power button. It could become a safety hazard for someone in an emergency situation.
Click to expand...
Click to collapse
I have also same problem. No solution yet.

Ambient Display No longer Continuously Flashes

Has anyone noticed that ambient display lights up upon receiving a notification but does not continue to flash like it did on previous nexus? Also it does not flash on upon picking up the device.....
I have ambient display turned on but to be honest I'm not sure my notifications even show once but I'm certain they don't show again.
Sent from my Pixel XL using XDA-Developers mobile app
Came to post this myself. It looks like Ambient Display pops up when you get the notification then never again.
Coming from Moto Display, super disappointed. I was prepared to give up the "wave" to trigger IR sensors and pulse my notifications... I wasn't prepared to give up the feature all together!
Running into the same thing. The ambient display should flash the time, date etc when picking up the phone . Maybe just a late software bug?
Not sure how many others have seen this yet...Notification LED. Mine is getting delivered today so I haven't been able to play around with it yet. It might help with the ambient display issue.
https://www.google.com/amp/amp.andr...otification-light?client=ms-android-sprint-us
lgldrgdlr said:
Not sure how many others have seen this yet...Notification LED. Mine is getting delivered today so I haven't been able to play around with it yet. It might help with the ambient display issue.
https://www.google.com/amp/amp.andr...otification-light?client=ms-android-sprint-us
Click to expand...
Click to collapse
Unfortunately that doesnt help
The display turns on it uses the battery.
I hope they never "fix" it.
I pickup the device right hand let my finger touch the finger print sensor if I want to see the display.
AstroDigital said:
The display turns on it uses the battery.
I hope they never "fix" it.
I pickup the device right hand let my finger touch the finger print sensor if I want to see the display.
Click to expand...
Click to collapse
That is an argument for disabling Ambient Display. Not for hoping that Ambient Display doesn't work like it's supposed to in the first place.
Celeras said:
That is an argument for disabling Ambient Display. Not for hoping that Ambient Display doesn't work like it's supposed to in the first place.
Click to expand...
Click to collapse
Right and I say three things.
1) Why when you lift it is it supposed to turn on ? Did Google ever say? When you pickup you phone the Display should turn on, because we know you careless about battery life.
2) When you pick up you phone why is it so hard to brush your finger on the finger print scanner if you want to display on ?
3) You think every time the phone moves and the display turns on it is not going to use more current, drain the battery ?
If Google ever allows you to turn on the display with just movement picking the phone up.
I hope Google allows people that think 2) and 3) are true to keep this "feature off"
AstroDigital said:
Right and I say three things.
1) Why when you lift it is it supposed to turn on ? Did Google ever say? When you pickup you phone the Display should turn on, because we know you careless about battery life.
2) When you pick up you phone why is it so hard to brush your finger on the finger print scanner if you want to display on ?
3) You think every time the phone moves and the display turns on it is not going to use more current, drain the battery ?
If Google ever allows you to turn on the display with just movement picking the phone up.
I hope Google allows people that think 2) and 3) are true to keep this "feature off"
Click to expand...
Click to collapse
I'll try to spell it out for you since you apparently lack the capacity to do it yourself.
Ambient Display currently does nothing. It flashes once and is gone forever, which is completely useless. You LIKE it doing nothing. Fine. Then you can turn it off and it will still do nothing. You are happy either way.
There are people who like Ambient Display when it actually works. These people are not happy that it doesn't currently do anything. If it is fixed, then they are happy. If it is fixed, you can disable it, and you are still happy because you weren't getting anything from it in the first place.
Your twisted desire to hope something doesn't work because you don't like it is asinine.
Have a good day.
Celeras said:
I'll try to spell it out for you since you apparently lack the capacity to do it yourself.
Ambient Display currently does nothing. It flashes once and is gone forever, which is completely useless. You LIKE it doing nothing. Fine. Then you can turn it off and it will still do nothing. You are happy either way.
There are people who like Ambient Display when it actually works. These people are not happy that it doesn't currently do anything. If it is fixed, then they are happy. If it is fixed, you can disable it, and you are still happy because you weren't getting anything from it in the first place.
Your twisted desire to hope something doesn't work because you don't like it is asinine.
Have a good day.
Click to expand...
Click to collapse
^^ This ^^ Because if you don't like it...then you turn it off.
Youtube link - https://youtu.be/aZREEM08Zfs
Ambient Notification Issue
Also please report this in the official thread (you can just click the star at the bottom without entering text): https://code.google.com/p/android/issues/detail?id=226350&thanks=226350&ts=1477484991

Is anyone facing an issue with the proximity sensor in OnePlus7T

Ever since I've bought OnePlus 7T, the proximity sensor is giving me a lot of problems. Sometimes the screen lights up while I'm speaking on the phone and the speaker is activated. Sometimes the call gets recorded. Sometimes if the phone is in my pocket and I try to unlock it, it says too many attempts.
Yes it very annoying, when removing it from pocket accidently my fingerprint matches and something something happens.
vinay3190 said:
Ever since I've bought OnePlus 7T, the proximity sensor is giving me a lot of problems. Sometimes the screen lights up while I'm speaking on the phone and the speaker is activated. Sometimes the call gets recorded. Sometimes if the phone is in my pocket and I try to unlock it, it says too many attempts.
Click to expand...
Click to collapse
It's issue on most OnePlus phones.. I had the issue on 6T, 7 Pro.. annoying
1rahul1996 said:
Yes it very annoying, when removing it from pocket accidently my fingerprint matches and something something happens.
Click to expand...
Click to collapse
This is the biggest reason I may be going Pixel 4...
Yes I too have this issue with my OP7T
Yup, same issue here.
Another thread about it here - https://forums.oneplus.com/threads/proximity-sensor-doesnt-work.1147600/
Also issue present on OP7Pro forums.
Seems to be related to this "Virtual Sensor":
https://www.ellipticlabs.com/2019/0...eaner-design-to-oneplus-7-series-smartphones/
So we have to wait and hope (could be this same as Never Settle? :d) that can be fixed with a software update.
It seems to get worse the more I use my phone. Anyone else notice this? Brand New it never did it
Josh McGrath said:
It seems to get worse the more I use my phone. Anyone else notice this? Brand New it never did it
Click to expand...
Click to collapse
Someone on the OP7T forum suggested it may be Tap the Screen to Show (let's call it TSS) feature.
I enabled DTW. This will trigger Ambient Display -> "Tap the Screen to Show" to be disabled.
Tried and the screen still won't turn off when on a call with the phone on my ear.
Both options disabled (no DTW and no TSS), still won't turn off.
What did work though, was to turn off screen once with the power button:
- I was in a call and the screen was on,
- turned off the screen using power button,
- I took the phone off my ear -> Screen on
- put the phone back on my ear -> Screen off
Maybe someone can make more sense of it.
trveller72 said:
Someone on the OP7T forum suggested it may be Tap the Screen to Show (let's call it TSS) feature.
I enabled DTW. This will trigger Ambient Display -> "Tap the Screen to Show" to be disabled.
Tried and the screen still won't turn off when on a call with the phone on my ear.
Both options disabled (no DTW and no TSS), still won't turn off.
What did work though, was to turn off screen once with the power button:
- I was in a call and the screen was on,
- turned off the screen using power button,
- I took the phone off my ear -> Screen on
- put the phone back on my ear -> Screen off
Maybe someone can make more sense of it.
Click to expand...
Click to collapse
I tried the above also same thing. I am tired of this BS. I am constantly pressing hold or dialing with my face unless I have the phone shoved in my ear. I almost didn't buy the 7t cause of this issue coming from the 6t with the same issue
Josh McGrath said:
I tried the above also same thing. I am tired of this BS. I am constantly pressing hold or dialing with my face unless I have the phone shoved in my ear. I almost didn't buy the 7t cause of this issue coming from the 6t with the same issue
Click to expand...
Click to collapse
Yeah, I am starting to remember good ol' days with the OPX. Every OTA was fixing one thing and breaking 3 other.
At that time I said no OP again, but still, this one seems to be be a good phone. Time will tell.
Coming back to our issue, I am puzzled that only a few people reported this.
Are you guys are on stock kernel or something custom?
I don't think I have this issue, but the sensor seems to function a bit differently from what I'm used to. When the phone is horizontal, covering the sensor does not turn off the display. But now do the motion of raising the phone to one's ear, and the display turns off. Just an observation, yet to experiment properly.
Does anyone know where the sensors are located on this phone? Is there a picture on the internet that points out the different sensors?
Edit: Yep. This one has a virtual sensor. It works differently.
roofrider said:
Are you guys are on stock kernel or something custom?
I don't think I have this issue, but the sensor seems to function a bit differently from what I'm used to. When the phone is horizontal, covering the sensor does not turn off the display. But now do the motion of raising the phone to one's ear, and the display turns off. Just an observation, yet to experiment properly.
Does anyone know where the sensors are located on this phone? Is there a picture on the internet that points out the different sensors?
Edit: Yep. This one has a virtual sensor. It works differently.
Click to expand...
Click to collapse
Not rooted, but using a custom dialer as the default Phone app (True Phone).
When I switched the default Phone app to Oneplus App, I could not reproduce the issue.
Testing for a few days to see if this works. Would be such a pity if the app is the problem because I really like it.
Also I just sent a log to OP support (they contacted me after I logged the issue on the feedback).
Yes, it is using the virtual sensor as you said (link in my previous post).
How does the virtual sensor work?
Sent from my [device_name] using XDA-Developers Legacy app
I couldn't find anything concrete on how this software-based proximity sensor, Elliptic Labs INNER BEAUTY, works. The keywords are: ultrasound, sensor fusion, and machine learning. A hardware-software I guess.
The 7T does have an IR sensor under the display, but I think this is only used for DT2W and Tap to Show to prevent the display from accidentally turning on when the phone is in the pocket and so on. Not for calls.
Fully Unmodified phone - same issue here. Phone regularly turns on airplane mode while I’m on a call cause it is registering face touches. Screen regularly flickers while on calls as if rapidly moving away from my face....
This was not a problem on my 3t a while ago and the issue is driving me to switch phones alongside some software instability (random lag and keyboard jitter) (animation issues after launcher swap) (soft-lock on navbar or gestures but not a play store replacement)I usually fix by rom swapping on one plus phones andddddd twrp is dead (for now) and no ones working on a valid replacement.
Will be keeping this phone in hopes of twrp eventual return, but need that stability
igotlostintampa said:
Fully Unmodified phone - same issue here. Phone regularly turns on airplane mode while I’m on a call cause it is registering face touches. Screen regularly flickers while on calls as if rapidly moving away from my face....
This was not a problem on my 3t a while ago and the issue is driving me to switch phones alongside some software instability (random lag and keyboard jitter) (animation issues after launcher swap) (soft-lock on navbar or gestures but not a play store replacement)I usually fix by rom swapping on one plus phones andddddd twrp is dead (for now) and no ones working on a valid replacement.
Will be keeping this phone in hopes of twrp eventual return, but need that stability
Click to expand...
Click to collapse
Twrp is out for the 7t. It's not flashable last I checked but it is bootable and usable for what I used it for which was a backup of stock rom

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