Reset ZenFone 2. Now asking to verify the account but getting "disallowed_useragent" - ZenFone 2 Q&A, Help & Troubleshooting

Reset ZenFone 2. Now asking to verify the account but getting "disallowed_useragent"
I was having touch-screen issues so I reset my phone. When I boot now I get prompted for language, wi-fi, etc. Next screen says:
Verify your account
This device was reset. To continue, sign in with a Google Account that was previously synced on this device.
Click to expand...
Click to collapse
The problem is that there's no place to enter any information, just a button "Verify account". When I press the button I get a Google error:
403. That's an error.
Error: disallowed_useragent
Google can't sign you in safely inside this app. You can use Google sign-in by visiting this app's website in a browser like Safari or Chrome.
Click to expand...
Click to collapse
...but I don't know the app and I can't do anything else on the phone. Can anyone provide an answer on how to fix it?
UPDATE:
So the OS version was really old. I went through a series of updates by side-loading the ROMs from the ASUS support site. After 3 or 4 upgrades I had a completely different experience and it let me verify my account. All seems well for now.
Just a couple of notes in case someone else has issues:
- Using Fedora (linux) desktop I needed to use "sudo ./adb devices" to be able to start the server and perform the side-load. Without "sudo" I was receiving an error about permissions.
- I performed the upgrades starting with the kernel version that was already on the phone and then upgraded to the next release each time after booting to each upgrade. I did this because I received an error on one upgrade saying I couldn't go there directly.
Peace.

I have the exact same issue with a phone that I'm trying to setup for my kid. Where did you get your firmwares for this phone?

Start by going here: https://icr-am.asus.com/webchat/icr...634.649586617.1546133606-337662955.1546133606
Then select "Download Center" from the chat window pane. Select your specific phone model. Select BIOS & FIRMWARE. Be sure to select the correct version for your phone (WW, CN, JP, etc.)
Good luck!

Related

[Q] Google Talk Authentication Error...please help...

So for the past couple days I've been getting an error message pop up with a notification sound talking about Google Talk Authentication Error and says how it cannot connect and what not. I have made no changes to my phone and now I cant even download anything from the market now. I cant download free apps when i try i get the error "name of the app" could not be downloaded due to an error and when i try to buy apps i get this error saying Error processing purchase. Any help would be appreciated and thanks in advance.
Delete your google account from the phone, then try signing back into it.
teh roxxorz said:
Delete your google account from the phone, then try signing back into it.
Click to expand...
Click to collapse
It says that I would have to do a factory reset on the phone. I wonder if that will cause it to unroot.
Edit:
Got it fixed did factory reset and put in my google account again and boom all good, thanks for the help
Real solution
soco224 said:
So for the past couple days I've been getting an error message pop up with a notification sound talking about Google Talk Authentication Error and says how it cannot connect and what not. I have made no changes to my phone and now I cant even download anything from the market now. I cant download free apps when i try i get the error "name of the app" could not be downloaded due to an error and when i try to buy apps i get this error saying Error processing purchase. Any help would be appreciated and thanks in advance.
Click to expand...
Click to collapse
After cloning a samsung gio s5660 through a CWM backup I started experiencing the same issue. Heres What REALLY happens.
Google authenticates you in their services trought unique "keys" which are automatically generated upon system installation / factory reset, so if you clone your device or install a rom which has these "keys" pre-installed, obviously, your rom will only autheticate you in google servers if your phone is the only one using the service at that given time... Upon failure, your phone assumes to be the one who's wrong, and google servers won't autheticate you until you either tell your phone he is not wrong (by deleting the data from play store, which resets its status and errors) or you change the "keys". SO, what can we learn from this? deleting the play store data IS a temporary solution, and won't solve a thing. Let's delete the duplicated keys shall we?
Navigate with your favourite folder explorer on your android (I use X-plore, you can tell me anything, there's nothing better) to the following directory:
- "(root)/data/data/com.google.android.gsf"
Now you have two real options, either you may delete the all folder, which was the perfect solution for me, since my rom is prepared to re-create it upon phone restart and new keys will be generated, OR, you might want to just delete the contents of app_sslcache inside com.google.android.gsf whish are THE KEYS I HAVE BEEN TALKING ABOUT THIS ALL TIME, YEEEIHHHH and reboot your phone...
Needless to say, take a nandroid backup before you do any of this...
Thank me later
For those who remember me from symbian s60v3 phones, yes, it is me, I'm back, and I've moved to the droid world, it's much better indeed

Application Installation error -- "Unknown reason -110"

Hi All,
First time poster so please be gentle -- I did search for this issue on google and within the forums first.
This is the first smartphone I've ever purchased.
My Inc2 is non rooted and non modded.
It has been working w/o issue since I bought it about 6 weeks ago until this weekend when it would no longer install updates or new apps from either the Google Android or Amazon Android markets.
Note that in both markets the app or update downloads w/o issue -- the problem happens when it attempts into install what was downloaded.
The status bar at the top reads "Installation of app X unsuccessful"
Downloads/Updates from the Google Android market result in an error message within the notification bar. Clicking on it opens a dialog box with Installation error "Unknown reason -110"
When downloading/updating from the Amazon Android market the error is less specific, I click Install, the standard screen opens confirming I want to install the app explaining what it will need access to. I click the Install button at the bottom of the page which results in "Application not installed".
Note that this happens with all app downloads or updates.
The steps I have taken so far:
1) restarting the phone
2) clearing cache/data from Applications/Android Market application (and restarting again)
3) clicking on button to remove all updates to Android Market application (and restarting again) --
Interestingly the version listed under the Market app is 2.3.4 even though it has reverted to an earlier version -- it looks very different.
On a side note: since this did not fix the problem, how do I get the newest Market version again?
4) unmounted SD card (and restarting again) -- since this did not fix the issue, I remounted the SD card
5) Used file manager to navigate to directory Download and look for files named: XX.apk, where XX is 1 to 20. -- but did not find any such files.
6) Per HTC support:
First, open the phone dialer and enter in *#*#checkin#*#* [*#*#2432546#*#*]. The number will disappear and your should see a notification of either Checkin Succeeded or Checkin Failed. If it succeeded, then new updates should be detected for your device and the application.
I received "checkin succeeded" notification
[Can someone explain to me what entering the combination above does --
what is the phone checking in with?]
Next, try moving any applications you have on the SD card to your phone's internal memory. This can be done by going to: Home> Menu> Settings> Applications> Manage Applications> On SD. Tap each program and then tap Move to Phone. Once this is done, check for updates again.
I received "Failed to move application" notification for each application on my
SD card that I attempted to move to Internal Memory
Finally, I recommend clearing the data from the Google Services Framework applications. In the Manage Applications Screen, go to: All> Google Services Framework and then tap Clear data. Check for updates once again.
Followed the direction above but have not received any updates by navigating
to Settings/Software update and clicking Check new.
For whatever it is worth clicking Status shows that my last update has name
HTC_ADR6350_LargeUpdate_3.02.605.1 with Status of Update Successful,
code of 200, date of 09/19/11 and time of 07:55PM.
7) A (perhaps) related development is that as of tonight, my Inc2 is no longer listed as one of my devices in the Google Android Market when I navigate the web page on my computer. Anyone know how to get this resolved?
Thanks in advance for anyone willing to help.
---
xdadevmt said:
Hi All,
First time poster so please be gentle -- I did search for this issue on google and within the forums first.
My Inc2 is non rooted and non modded.
It has been working w/o issue since I bought it about 6 weeks ago until this weekend when it would not longer install updates or new apps from either the Google Android or Amazon Android markets.
Note that in both markets the app or update downloads w/o issue -- the problem happens when it attempts into install what was downloaded.
The status bar at the top reads "Installation of app X unsuccessful"
Downloads/Updates from the Google Android market result in an error message within the notification bar. Clicking on it opens a dialog box with Installation error "Unknown reason -110"
When downloading/updating from the Amazon Android market the error is less specific, I click Install, the standard screen opens confirming I want to install the app explaining what it will need access to. I click the Install button at the bottom of the page which results in "Application not installed".
Note that this happens with all app downloads or updates.
The steps I have taken so far:
1) restarting the phone
2) clearing cache/data from Applications/Android Market application (and restarting again)
3) clicking on button to remove all updates to Android Market application (and restarting again) --
On a side note: since this did not fix the problem, how do I get the newest Market version again?
4) unmounted SD card (and restarting again) -- since this did not fix the issue, I remounted the SD card
5) Used file manager to navigate to directory Download and look for files named: XX.apk, where XX is 1 to 20. -- but did not find any such files.
Per HTC support:
First, open the phone dialer and enter in *#*#checkin#*#* [*#*#2432546#*#*]. The number will disappear and your should see a notification of either Checkin Succeeded or Checkin Failed. If it succeeded, then new updates should be detected for your device and the application.
I received "checkin succeeded" notification
Next, try moving any applications you have on the SD card to your phone's internal memory. This can be done by going to: Home> Menu> Settings> Applications> Manage Applications> On SD. Tap each program and then tap Move to Phone. Once this is done, check for updates again.
I received "Failed to move application" notification for each application on my
SD card that I attempted to move to Internal Memory
Finally, I recommend clearing the data from the Google Services Framework applications. In the Manage Applications Screen, go to: All> Google Services Framework and then tap Clear data. Check for updates once again.
Follow the direction above but have not received any updates by navigating to
An additional development is that as of about 10:00pm tonight, my Incredible 2 no longer shows as one of my devices when I navigate to the Google Android Market from my pc -- could this be related?
Click to expand...
Click to collapse
Try clearing data in apps settings and reboot. How many apps are installed? When was the last time you deleted all your messaging threads and call logs?
Sent from my Sensation using xda premium
Joshua,
Can you advise on the click path to accomplish the "clearing data in apps settings" process.
When I click Settings/Applications/Manage Applications, I just see my apps listed.
I do not use sms or text messages but I have never deleted all my messaging threads and call logs (again, I've had the phone about 6 weeks) -- I will do a quick search on the forum to learn how to take those steps.
Thanks for your help.
xdadevmt said:
Joshua,
Can you advise on the click path to accomplish the "clearing data in apps settings" process.
When I click Settings/Applications/Manage Applications, I just see my apps listed.
I do not use sms or text messages but I have never deleted all my messaging threads and call logs (again, I've had the phone about 6 weeks) -- I will do a quick search on the forum to learn how to take those steps.
Thanks for your help.
Click to expand...
Click to collapse
You're in the right place, just click on market and choose clear data. Wiping messaging and call logs, just go into the app and hit menu.
Sent from my Sensation using xda premium
When I navigate to the Market App the "Clear data" button is grayed out.
Accessing the Phone app allows me to Clear data and I did -- can you help me with "hit menu" reference you made?
Also, I'm not sure what is normal but when I go into the Market Updater app, all the buttons are grayed out.
Thanks again.
xdadevmt said:
When I navigate to the Market App the "Clear data" button is grayed out.
Accessing the Phone app allows me to Clear data and I did -- can you help me with "hit menu" reference you made?
Also, I'm not sure what is normal but when I go into the Market Updater app, all the buttons are grayed out.
Thanks again.
Click to expand...
Click to collapse
Not the market updater app, the market app. They are different apps. It should be under the ALL APPS tab in applications settings.
"Hit menu" refers to the physical (or capacitive) menu button on the phone itself.
So you used the phone app to clear the call logs? Go to call logs and press the menu button on the phone.
Understood on the market updater app being separate from the market app -- just wanted to post an observation about the market updater as I wondered if maybe that wasn't the way it was supposed to look (all buttons grayed out).
I went to Settings/Applications/Manage Applications, selected the All tab, scrolled to the Phone app and clicked the Clear data button.
Upon doing so I received a Change Mode message that a SIM card was detected and the device was switching to global mode.
Do I want to stay in global mode if I only need CDMA?
Then navigated to Settings/Call -- but I was unable to find mention of call logs and pressing the physical menu button did not bring up anything.
Sorry if I'm being dense.
Not sure if this is related to any of the steps you have recommended but my Incredible 2 is now listed again in the Google Android market when I browse to it via my computer. I'll take any good news.
Thanks
xdadevmt said:
Understood on the market updater app being separate from the market app -- just wanted to post an observation about the market updater as I wondered if maybe that wasn't the way it was supposed to look (all buttons grayed out).
I went to Settings/Applications/Manage Applications, selected the All tab, scrolled to the Phone app and clicked the Clear data button.
Upon doing so I received a Change Mode message that a SIM card was detected and the device was switching to global mode.
Do I want to stay in global mode if I only need CDMA?
Then navigated to Settings/Call -- but I was unable to find mention of call logs and pressing the physical menu button did not bring up anything.
Sorry if I'm being dense.
Not sure if this is related to any of the steps you have recommended but my Incredible 2 is now listed again in the Google Android market when I browse to it via my computer. I'll take any good news.
Thanks
Click to expand...
Click to collapse
Nope, go into your call log and press menu. Open the phone app as if you're going to make a call, go to your call history, hit menu and delete all.
When you were in the all tab, that's where you clear data for market.
Sent from my Sensation using xda premium
Thanks for the additional explanation -- totally makes sense now -- Call history is now empty.
Have done the same for messages.
Now rebooting the phone...
Tested downloading an app and unfortunately got the same -110 error.
Do you have any ideas regarding these questions I posted above?
Interestingly the version listed under the Market app is 2.3.4 even though it has reverted to an earlier version -- it looks very different.
On a side note: since this did not fix the problem, how do I get the newest Market version again?
... enter in *#*#checkin#*#* [*#*#2432546#*#*]. The number will disappear and your should see a notification of either Checkin Succeeded or Checkin Failed. If it succeeded, then new updates should be detected for your device and the application.
I received "checkin succeeded" notification
Can someone explain to me what entering the combination above does --
what is the phone checking in with?
If I will only be using my phone in the United States -- is it better to leave from phone in World or CDMA mode?
Thanks again.
cdma mode only
Can anyone help with these three still unresolved issues?
1)
Downloads/Updates from the Google Android market result in an error message within the notification bar. Clicking on it opens a dialog box with Installation error "Unknown reason -110"
2)
The steps I have taken so far:
1) restarting the phone
2) clearing cache/data from Applications/Android Market application (and restarting again)
3) clicking on button to remove all updates to Android Market application (and restarting again) --
Note that additional steps have been tried based on suggestions in this thread but nothing has worked so far.
Interestingly the version listed under the Market app is 2.3.4 even though it has reverted to an earlier version -- it looks very different.
On a side note: since this did not fix the problem, how do I get the newest Market version again?
3)
Per HTC support:
First, open the phone dialer and enter in *#*#checkin#*#* [*#*#2432546#*#*]. The number will disappear and your should see a notification of either Checkin Succeeded or Checkin Failed. If it succeeded, then new updates should be detected for your device and the application.
I received "checkin succeeded" notification
Can someone explain to me what entering the combination above does --
what is the phone checking in with?
Would be grateful for any additional help.
Thanks
Android customer support indicated that they had received multiple reports of this issue but did not have a fix yet.
Worked with HTC support and ended up having to do a factory reset which fixed the problem.
Thanks to everyone for your help.

Google account log in

Hi there,
So I just purchased a Galaxy Note 10.1 2014 Edition and I am setting it up for first time use. When I try to log into my Google account it just takes me to the Google Account Setting page and I can't complete the process. I've tried searching the forums but I haven't been able to find any information. The steps I take are as follows:
1) Go to Settings > General > Accounts
2) Click "Add Account" > Google
3) Sign in using my Username and Password (Same one I've had for years)
4) Asks me to verify by signing in on the website. Takes me to the verification screen.
5) Get verification text on my phone. Enter the 6 digit number > Check "Don't ask me again on this device" > Click "Verify"
6) Takes me to Google Account settings page.
I have reviewed all of the information on that page and I've even gone through and verified all of my log in's and linked apps. If I back out or hit the home button I have to start all over again. I've owned many google/android products and devices and this is the first time I've had this sort of issue. Maybe someone here that's smarter than me can help?
Thanks
**EDIT**
So I actually managed to figure this out by myself. Turns out you need to add the new device to your account. It's really lame since there is nothing to inform you of this during the setup process. Anyway to help anyone else with this issue here are the steps:
1) On a computer go to "myaccount.google.com" and sign in as you would normally.
2) Click on "sign-in & Security"
3) Scroll down and click on "App Passwords"
4) Click the "Select App" drop down and choose "Other"
5) Enter a name for the device and click "Generate"
6) Write down or save this one-time password
7) On the device go to settings > Add Account and click "Google"
8) When it asks you to sign in enter your gmail address but instead of your regular password use the one-time password you just generated (without spaces) and click sign in. It should verify and create the account properly.
Hopefully this helps someone else who had trouble figuring this out.
Cheers,
I had the same problem. I solved it by turning off the 2-step verification, adding the account and then re-enabling 2-step verification.

GX8 Running 5.1 stuck on "verify your account" after factory reset

After a factory reset I now get the Google "This device was reset" screen prompting me to enter credentials of a user that was previously logged on. This phone has been in use by both myself and my wife for 2 years now. I've tried using both her email to log on and mine but after a few seconds it just goes back to the same screen. I know my password is correct because I get the 2 factor authentication prompt on my main phone and an email saying I logged in from a new device. But still, nothing happens on the GX8.
I tried some of the tricks I found to bypass FRP but they all use the same trick of downloading an apk from chrome and then clicking on "open" at the bottom. mine downloads the file just fine but there is never a prompt at the bottom to open it so I can't run any APK.
Any help would be greatly appreciated.

Need desperate help. Unlocking Huawei y6 pro (SLAL02)

After factory reset I'm stuck at google account screen which I don't remember since it wasn't my main google account.
After a lot of research I've tried the talkback->youtube but chrome or any browser doesn't open so I can't use it
Tried the gmail path but whole menu' doesn't show up, only account section and no options
Tried the keyboard "assist" but google search bar doesn't appear.
Tried to flash stock rom from sdcard but fails at 5%
Phone wasn't rooted and everything is stock
How do I get past google account screen? Is it as good as bricked?
UPDATE: I managed to get past FRP through the stock email app exploit! I cannot post links however due to forum restrictions.
In case anyone needs:
1. Follow guide with normal talkback->share link->email(select stock email app instead of Gmail)
1.1 Create a hotmail or whatever account on an other device.
2. Sign in, compose email, attach file from sd card (QuickShortcutMaker apk, you can google it)
3. Send email! you can send to random address
4. Go to outgoing, open sent email and open attached file and install
5. After install open and scroll down to "Huawei Home", open first option, then tap "try"
6. You now have access to whole phone, go to Settings->Accounts and delete all accounts
7. Go back to settings->backup&restore->Factory reset and confirm
8. Phone is now clean of FRP, enjoy!
A friend of mine asked about this. It's never a problem I've had, but thank you for sharing the solution. This could come in handy!
XDA-Nexus-User said:
A friend of mine asked about this. It's never a problem I've had, but thank you for sharing the solution. This could come in handy!
Click to expand...
Click to collapse
Indeed! Most common solutions weren't working for me so for a few days I was going crazy, but finally found one that works. Maybe someone else doesn't have to go crazy too!

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