Bypassing Pixel 2 XL lock screen for deceased family member. - Google Pixel 2 XL Questions & Answers

So as the title says, I have a family member who recently passed away over the weekend. The family is trying to access his phone for any pictures and videos of him with everyone. As of right now, we don't have any info about his Google account info. We're afraid to keep trying passwords in case it ends up wiping the data after a certain number of tries. I tried using Dr. Fone but the unlock software doesn't support this phone. Not sure what to do from here but I thought you guys might be able to help. Thanks, guys.

perhaps contact the local police to inquire if they have the capability to unlock the phone? They will probably require that you prove your relationship to the deceased which I don't think anyone on this forum could do. It's not that I don't believe you, but any creeper/theif/etc could say the same thing.
GL and sorry for your loss.

Sorry for your loss. If he had 2 step verification where you can send a text message to his cell phone #, you could do a Sim swap, pop the Sim in a phone that you have access to. Trigger the 2 step verification for forgot password and it might work.
Sent from my Pixel 2 XL using Tapatalk

I'm so sorry for your loss, and Hope you'd recover the content without much of a hassle.
Good Luck!

You can force a factory reset...that will delete apps and texts and any unsaved pics from texts will be deleted....BUT....it will not delete any pics taken by the cam and saved to the phone.
Good luck and sorry for your lost.

Was he logged into Gmail on a computer? Could possibly go to Google Photos and check for backed up photos and videos.
Sent from my Pixel 2 XL using Tapatalk

sorry for your loss, I hope you can recover the photos.
1st: was already mentioned. sim swap
2nd: Try to sign into their google account. If you know their gmail (you should be able to figure this out pretty easily) and know them pretty well you can probably guess their password especially if you can remember an "old" password they've used because people are creatures of habit and reuse the same or variations of the same passwords for years. Or you can do the "forgot password" option
3rd have the legal rep ask google.
Google lets third parties request the content from a deceased user's account, but this must be requested by the deceased person's legal representative. The legal representative must upload a copy of their government-issued ID and a copy of the death certificate. Even then, there's no guarantee the legal representative will gain access.
If this works, the legal representative would be able to access data from the deceased user's Drive, Gmail, Blogger, Google+, Google Photos, YouTube and other services. But again, if the deceased user didn't back up any photos in the first place, getting into the cloud backup won't do any good.
https://support.google.com/accounts/troubleshooter/6357590?hl=en#ts=6357650
4th: okay, this one is a little macabre and you said password but I have 2 methods to get into mine so I figure I'd say it......sigh.............somehow before the funeral 1) find a way to be alone with your relative and see if either of their index fingerprints will work to unlock the phone OR 2) I GUESS you COULD ask the funeral director to unlock their phone using their fingerprints but I'm not sure how agreeable they'd be on that one.. Look, I know it's creepy but if the photos/vids are important then......sigh.....damn it sounds even more eff'd up reading it than it did in my head. Okay, sorry, I'll stop now....
good luck

First of all, I'm sorry for your loss...
I have some inquiries, and then a suggestion...
First, do you know if the former owner had "unlocked" or "rooted" the phone/device? When you turn the device on, is there a warning in the powering up process that "warns" about having an "unlocked bootloader"?
If it is unlocked and/or rooted, there are more/further options that can be done, but only if it is in this "state"...
And as for my suggestion...
You might be aware of how Apple and iPhones/iPads have a sort of "find my iphone" or "find my device" type of connection and protocol on their devices... I've personally used the "Android"/Google version (called Android Device Manager [or ADM for short]) of this to find the last location of my phone and to also ring it. But I have also noticed that they (Google) are constantly evolving it and later added a "lock" option. So, taking it a step further, I checked if there was possibly an "unlock" option; and there is! Again, I personally have never used it and do not know much about it. After some cursory reading, there are certain criteria that has to have been met while the original owner was using the phone; but if, by some amazing circumstance or miracle, things have been set up properly (and you know the deceased google account information/login), there's a good chance you might be able to get the phone unlocked. You can find the information all about this here: https://one.comodo.com/blog/itsm/unlock-your-android-device-using-android-device-manager.php
One additional thought I just thought of while writing this, along the lines of talking to Google and explaining the situation, even if you don't have the google account information/login, you might be able to obtain that information from them if the situation is explained and they have protocols for this type of situation.
Again, I'm sorry for your loss, and I hope this helps. Good luck to you...

Related

[Q] Forgot Lock Pattern and Gmail Password, Please Help

I'm a Sprint employee and I have a customer who's kids set a lock code that they forgot and she doesn't know her gmail password AND she wasn't able to retrieve her password. Besides resetting the phone and making a new gmail, is there any way to get back into the phone??
Nope. I have yet to find where in /data the password is stored, and none of the devs I've talked to know, either. Your only choice is to wipe the phone.
Is the phone rooted (slim chance, I suspect)? If so, would restoring a nand backup work? Just thinking out loud......
Try reseting the Google password online.
https://www.google.com/accounts/recovery
She tried the gmail password recovery, but she didn't know the answer to her security question even though she bought the phone and made the account 2 weeks ago. Thanks for your help guys. I guess I'll have to reset her phone and she'll lose her contacts.
Tazdeviloo7 said:
She tried the gmail password recovery, but she didn't know the answer to her security question even though she bought the phone and made the account 2 weeks ago. Thanks for your help guys. I guess I'll have to reset her phone and she'll lose her contacts.
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Click to collapse
Well if she ever manages to remember the password or answer to her security question she'll get her contacts back. Tell her to take some more vitamin B, helps with memory lol.
Tazdeviloo7 said:
She tried the gmail password recovery, but she didn't know the answer to her security question even though she bought the phone and made the account 2 weeks ago. Thanks for your help guys. I guess I'll have to reset her phone and she'll lose her contacts.
Click to expand...
Click to collapse
tell her to buy an iphone... stupid people everywhere love em
I would prefer that this question remain unanswered. I'm not calling the OP a criminal, but this is exactly what I would do if I just stole a phone that was locked.
I don't want the ability to defeat the security of my phone to be easily accessible.
If someone is stupid enough to forget thier gmail password, the answer to their security question, and allow their kids to set a lock should not be using a smart phone. Just reset her phone and she can start over.
Tazdeviloo7 said:
I'm a Sprint employee and I have a customer who's kids set a lock code that they forgot and she doesn't know her gmail password AND she wasn't able to retrieve her password. Besides resetting the phone and making a new gmail, is there any way to get back into the phone??
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Sounds like complete bull**** to me............I'm just sayin'
pirish1 said:
Sounds like complete bull**** to me............I'm just sayin'
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I agree, calling bull**** on this as well & I'm pretty sure consulting xda isn't part of sprints trouble shooting protocal...heh, even if this forum is way more helpful then sprint...
Sent from my phone.
maxomus said:
I agree, calling bull**** on this as well & I'm pretty sure consulting xda isn't part of sprints trouble shooting protocal...heh, even if this forum is way more helpful then sprint...
Sent from my phone.
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Click to collapse
Just wanted to interject here, and say we get at least 1 or 2 customers a week who this happens to. They'll get their phone in a store where the rep sets their Gmail up for them, or they're rushed through the process in store, and forget the info.
Our internal support system doesn't get into EVERY SINGLE THING that can happen, or will give "official" solutions to things. I have OFTEN referred to third party sites to fix issues, so I don't doubt this guy for a second.
edit: This is all from within a retail store, as a rep or in-store technician, I'm not sure if phone tech support would refer to a site such as this, but in the store we exhaust every resource we can.
Found a flaw in my evos security. Maybe is just mine or froyo. My patern security lock opens with any patern I input right after a boot or battery pull. This happens with every custom froyo rom I try. I tried fresh, cyanogen, omj, and damagecontrol. Sometimes it dosnt do it but if I do a fast random swipe of any pattern it opens. I'm in the process of making a video.......help fear for my security!
Found flaw. Titanium backup. The app is great and all and I love it. The problem is that titanium backs up my patern and I guess thers a certain flaw or conflicts when the backup and the original security interact. I fix this by making a new pattern or re entering the patern. But is alot less troubling by just not backing up HTC screen lock
sent from my EVO
when i worked at sprint alot of my stupid arse coworkers would setup gmail for people that didn't have it and not tell the customer...dont ask.... also after working in retail for 5 years lemme tell you something
People are fraggin stupid, not some of them, but like 90%, so when you look at your intelligent friends, look at them with some more respect, cause most people are completely retarded haha.
Anyhow, I can also tell you as an X sprint employee...and probably one of the most empathetic employee's and my store I would never care this much to ask on a forum, so I call BS as well.
Besides come on sprint rep, you should know damn well there aint no way around it, not unless your a super hacker.
lock code, gmail and the security questions, you mean the one like, whats your dogs name? LIES!
i work with a guy that has a hero and was drunk playing with phone and set a lock pattern. he doesn't know his gmail password either and had to go to sprint store and have it reset. lost contacts.
I say that you buy a google phone, you should be a google customer with an account. to be so stupid you forget your password is just lame. to buy a device for cool factor and not know how to use it is stupid. there should be a smart test required before someone is allowed to purchase a smartphone.
OP, make your customers download lookout from market. it saves contacts, and make them use an email they already use on daily basis and have the password the same as the password for their sprint account. then if they forget password, it is same as their account with same email provided with account.
Alanmw86 said:
when i worked at sprint alot of my stupid arse coworkers would setup gmail for people that didn't have it and not tell the customer...dont ask.... also after working in retail for 5 years lemme tell you something
People are fraggin stupid, not some of them, but like 90%, so when you look at your intelligent friends, look at them with some more respect, cause most people are completely retarded haha.
Anyhow, I can also tell you as an X sprint employee...and probably one of the most empathetic employee's and my store I would never care this much to ask on a forum, so I call BS as well.
Besides come on sprint rep, you should know damn well there aint no way around it, not unless your a super hacker.
lock code, gmail and the security questions, you mean the one like, whats your dogs name? LIES!
Click to expand...
Click to collapse
I know, and everyone in my store knows there's no way around it... we don't post to forums asking, but we do read forums for info... but I've used forums to solve several issues on phones that probably goes against policies, like using JL Commander on Blackberries, installing .cab files on WinMo phones to fix small registry issues, etc. Sometimes you gotta do what you gotta do to make the customer happy... but no, I nor anyone I've worked with have POSTED, just read.
if you are rooted there is a way around the pattern unlock screen. Hell it might work if you're not rooted.
Code:
adb -d shell
# sqlite3 data/data/com.android.providers.settings/databases/settings.db
sqlite> update system set value=0 where name='lock_pattern_autolock';
sqlite> .exit
# exit
reboot and tada
At least this works on the hero. It removes the pattern lockscreen
Alanmw86 said:
when i worked at sprint alot of my stupid arse coworkers would setup gmail for people that didn't have it and not tell the customer...dont ask.... also after working in retail for 5 years lemme tell you something
People are fraggin stupid, not some of them, but like 90%, so when you look at your intelligent friends, look at them with some more respect, cause most people are completely retarded haha.
Anyhow, I can also tell you as an X sprint employee...and probably one of the most empathetic employee's and my store I would never care this much to ask on a forum, so I call BS as well.
Besides come on sprint rep, you should know damn well there aint no way around it, not unless your a super hacker.
lock code, gmail and the security questions, you mean the one like, whats your dogs name? LIES!
Click to expand...
Click to collapse
If there was a way to agree more, I would. I work in retail/wholesale and people amaze me every day at how stupid they are. I work at a tire store that shares a building with a collision shop. I can't tell you how many people have walked in and asked for an estimate on collision repair. I mean seriously, we've got frickin tires EVERYWHERE!
Sent from my FROYO'D EVO using xda app
So one nite i was drunk, got out of truck (not driving) and went to bed. Next AM at hotel i couldn't find phone. Because i am smart enough to remember my gmail password (been using it for years) first thing i did was go online and change my password. Phone could no longer sync and gave me a minor sense of security. Found phone in a co-workers hotel room later that nite. I then changed my password back.
For those that wouldn't do the same when they lost or had their phone stollen, you just presented a way for the person that has it access to their device.
Simple..... you forgot your lock pattern or pin (like you need a phone like this then) if you also forgot your email and password, then start over and lesson learned. But to provide this kind of info for a theif or not so honest person access to a phone that doesn't belong to them is just wrong.
unCoRrUpTeD said:
if you are rooted there is a way around the pattern unlock screen. Hell it might work if you're not rooted.
Code:
adb -d shell
# sqlite3 data/data/com.android.providers.settings/databases/settings.db
sqlite> update system set value=0 where name='lock_pattern_autolock';
sqlite> .exit
# exit
reboot and tada
At least this works on the hero. It removes the pattern lockscreen
Click to expand...
Click to collapse
Just guessing...since you are working with /data, you would not need root. Or at least not nand unlocked. I don't believe data is a protected directory.
Nice trick BTW...
Sent from my PC36100 using XDA App
jpwhre said:
So one nite i was drunk, got out of truck (not driving) and went to bed. Next AM at hotel i couldn't find phone. Because i am smart enough to remember my gmail password (been using it for years) first thing i did was go online and change my password. Phone could no longer sync and gave me a minor sense of security. Found phone in a co-workers hotel room later that nite. I then changed my password back.
For those that wouldn't do the same when they lost or had their phone stollen, you just presented a way for the person that has it access to their device.
Simple..... you forgot your lock pattern or pin (like you need a phone like this then) if you also forgot your email and password, then start over and lesson learned. But to provide this kind of info for a theif or not so honest person access to a phone that doesn't belong to them is just wrong.
Click to expand...
Click to collapse
The thing is that this information can be found by anyone or you could do a master reset and would still be able to use the phone. I just put this up there because people were saying there was no way to get around this stuff and there are. In no way do I condone using this info for illegal or dishonest use.

stolen phone and android market

Unluckly my phone was stolen about a week ago. Ignorant thieves didn't change my google account so when I go to android market I can see they're using it and that they changed the sim (I can see which operator they have).
I also blocked the imei but it doesn't seem to have worked because I can see they are still using it. My question is: is there any way to know the phone number of the sim? I could try to track them if it could be possible or it's just the operator? I sooo want my phone back! (even if now I've got a galaxy sl).
gianpa said:
Unluckly my phone was stolen about a week ago. Ignorant thieves didn't change my google account so when I go to android market I can see they're using it and that they changed the sim (I can see which operator they have).
I also blocked the imei but it doesn't seem to have worked because I can see they are still using it. My question is: is there any way to know the phone number of the sim? I could try to track them if it could be possible or it's just the operator? I sooo want my phone back! (even if now I've got a galaxy sl).
Click to expand...
Click to collapse
Did you install Wavesecure or lookout? If so, they let you track the phone etc...
If you use 2-factor gmail login, you can disable the one-time password that your google account uses.
But without Wavesecure or equivalent, you can't really track the number, unless your network can (and most won't do it, citing "data protection" even when you own the phone).
Stupid laws like this mean technical precautions are best. WaveSecure and other such apps can even GPS locate the phone
Sucks man, I feel for ya... Wishing you the best in your search for these idiots. Give them a firm beating.
agentfazexx said:
Sucks man, I feel for ya... Wishing you the best in your search for these idiots. Give them a firm beating.
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While I couldn't condone that, having a GPS position of your device does have many uses, including directing the relevant law enforcement personnel to them, or indeed anyone else who happened to be in possession of the GPL location
I strongly recommend everyone uses some form of tracking app on their phone. There's free and open source ones available...
Well, if they're still using the phone and it's still connected to your Google account, then you can go to the marketplace from your computer, install Lookout on it, and attempt to track it down, lock it, or wipe it. It's worth a shot.
After that, change your google password. It really sucks though that the Market doesn't have an easy way for you to remove a device from your account though. I had my EVO stolen last week, and I looked for hours trying to figure out a way to separate it from my account with no success.
oh oh?
sorry dude very bad for you. change your password from gmail and save the contacts
CocoaGoddess said:
Well, if they're still using the phone and it's still connected to your Google account, then you can go to the marketplace from your computer, install Lookout on it, and attempt to track it down, lock it, or wipe it. It's worth a shot.
After that, change your google password. It really sucks though that the Market doesn't have an easy way for you to remove a device from your account though. I had my EVO stolen last week, and I looked for hours trying to figure out a way to separate it from my account with no success.
Click to expand...
Click to collapse
Ooh smart I forgot about that. Lookout won't do that unfortunately, as you need to set up an account of sorts...
/me wishes you could VNC into your droid phone via google's cloud to phone system, thus negating the issue of NAT.
I wonder... there MUST be an app that allows you to install an app to the phone, that somehow conveys location to you, without entering info on the device...
If not, perhaps we need to work out a way? The issue is how to tell it who to email... Or...
/me sees an idea emerging...
How about an app allowing you to locate phone AFTER it was stolen, without needing to set anything up?
There is!
It's called Plan B (I can't post the link because I'm too noob on this forum, just search the market)
but the market won't let me install it on any phone, I don't know why
my phone wasent stolen but i always thought if it was that they could just use my card info that is stored and buy any apps they wanted my mom uses my captivate now and for the love of god i cant fig out how to take my info out and replace it with hers when i go to add account it still want let hers add any suggestions
gianpa said:
Unluckly my phone was stolen about a week ago. Ignorant thieves didn't change my google account so when I go to android market I can see they're using it and that they changed the sim (I can see which operator they have).
Click to expand...
Click to collapse
Where can I read on the market which operator is being used on my stolen phone?

Skydrive Warning

Hi Guys,
Heres a little warning for you all, I've just been caught out by this. Hopefully you can all avoid this trouble.
Basically my Skydrive account was suspended, which made my Omnia 7 (running Mango) almost useless.
Emails still worked, but contacts wouldn't update, Twitter wouldn't sync, I couldn't access ANYTHING stored on Skydrive. From the Phone or my PC's.
Even now that I've got my Skydrive account unlocked, something is still wrong, as new Skydrive files sometimes don't show up on the phone and contacts added/changed on the phone will show on the web, but not the other way round.
Why did this happen.....
I was at a party, had a few drinks and used my phone to take some 'stupid' photos of my mates doing some 'silly' things.
These photos were then automatically uploaded to Skydrive.
Where Skydrives automatic management system decided they were in contravention with the T&C's and insantly suspended my Skydrive account.
According the the T&C's link on the 'Blocking Page' you'll get a warning first, but I and a few others on the Live/Hotmail forums didn't.
The 'Blocking Page' also has a link to request assistants, but all you get is an automated response. Telling you you've broken the T&C's.
To make matters worse, the Mod's on the Windows Live Solution Centre do not have enough authority to help, so they send you to the same link thats on the 'Blocking Page'
Which gets you the very same automated response, telling you you've broken the T&C's.
It's taken me almost two weeks to get sorted out, but my account (the Primary account on my phone) still isn't working right. As noted above.
So Its a reset and start again with a new Live ID, which means changing the default ID's on both Zune and Xbox.
Hopefully you guys can learn from my mishap and avoid all this trouble.
was your skydrive settings set to private or me only?
havox22 said:
was your skydrive settings set to private or me only?
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Click to collapse
I don't think it matters what your privacy settings are. You can't upload stuff that is against their terms of service.
I took quite a lot of nude photos of myself but my skydrive auto uploads is set to private. Havent gotten in trouble yet.
Don't sync your camera roll with SkyDrive.
Problem Solved.
Create a New Windows Live ID and factory Reset your phone.
Yea, it sucks, but if you want everything to work seamlessly that's what you're going to have to do.
If you have similar issues and want to get them resolved pretty quickly, try and contact @microsofthelps on twitter. Takes around 2 or 3 days at max until your account is unlocked again.
I guess calling them, would be faster, though.
Localhorst86 said:
I guess calling them, would be faster, though.
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When I faced the issue that my account was blocked, calling the hotline was no solution as they were not able to help me. At least not the german hotline. The guys on twitter DID resolve the problem though.

Pattern Locked out of Canadian A50 with Samsung Account protection on it - and I don't remember my password :S

Since this is the second similar post today, here's the embarrassing situation: recently went through a manic episode. My life imploded. A friend gave me first, this phone, then others her kids had ceased using, when I locked myself out of this one. I was using this phone, but was still very messed up, and, one night while falling asleep, I was messing with the pattern, and locked myself out, immediately forgetting the pattern. The phone was not connected to a SIM; I'd lost that in an earlier phone. I had put Samsung protection on it - not sure what level, as this was back in the fall, but I don't think it matters, especially as I remember from that same period that I must have used some odd password for my previous Samsung account, and had to create a new, and, at the time, was informed that, if I forgot the password, I was screwed...and I don't remember this new password, either. Had her dig up the Amazon receipt, a couple months back, thinking that directly contacting Samsung would be the most efficient way to overcome this issue (after becoming very quickly frustrated with research and attempts, all of which failed), but didn't get her to email it to me for God knows what specific reason, now, but what it comes down to is still being very messed up and paranoid. And now, a bit better, trying to get things on track, lo and behold, she is locked out of her Amazon account (ironically, I remember her finding the receipt; she does not, but I'm not the only one going through sh!t). So, what do I do? I've tried the combination of volume up and power key, as well as some others, and the best I could accomplish was actually getting the phone to turn off, but that didn't get me very far. Have to add, since I just thought to check, that I apparently have access to SOME Samsung account on desktop...but no device associated - no connected information, whatsoever. Using a Samsung account was something that only began, during the early stages of this most recent episode, and so I'm unfamiliar with all this, and am just f***ing lost, here. Please, someone, help.
https://account.samsung.com/accounts/v1/FMM2/findIdWithUserInfo
aIecxs said:
https://account.samsung.com/accounts/v1/FMM2/findIdWithUserInfo
Click to expand...
Click to collapse
Nice to finally get a reply. Thanks, and also for that link, which I wasn't aware of. I did discover a second account attached to my info that I didn't know about - unfortunately, there are two problems that result from this. One account was the one I mentioned at the bottom of the initial post, which has not a thing attached to it, in any way. The other is account is attached to a gmail account and I have no idea when this one was created - I wasn't aware of it, at all - and, just today (ironically), I went to log into that google account, and discovered I was locked out (oddly, as I've logged into it from this browser, and on this computer, before, and relatively recently, as well) and was given a run around to attempt to recover it, which I only managed to do by leaving the loop it had me in for another route of access. I am now waiting 48 hours for a reset?/access? email to arrive, which sucks for other reasons not associated with this particular issue. I was quite sure that the aforementioned account was the one associated with this phone. I genuinely don't believe it would have been the gmail account, not the least reason for which is that I have zero recall of it, whatsoever. If I turn out to be correct about this, and the gmail is NOT the account, could (would?) you (or anyone) possibly direct me to/assist me with another way to get into my phone?
Either way, thanks for the response. It's been a long while since I used this site, but I was beginning to think I wouldn't get a response, at all.
there is no other way to unlock than Samsung account.
I was apparently wrong. It wasn't associated with any Samsung account, no - but it was to my Google account. After sifting many YouTube videos - and failing - and searching all over the place, I finally found one that worked, and, when I tried my Google acount, I was in. Thank God. Thanks for the help, alecxs!
glad to hear. by any chance did you use the SECURE DEVICE option of https://www.google.com/android/devicemanager to unlock phone? Because last time I used this feature it was broken, and my understanding is that google deprecated any remote lock screen by-pass functionality. Would be nice to know what worked for you.

Question Phone hacked detection

Good morning everyone,
I am not super tech savvy, and need some help. I truly believe that my phone is somehow hacked, here is the situation:
My significant other and I are going through a break up in court,
She seems to know what I am saying in real time, often mentioning in it later that day or the next day; She seems to know what I am google searching, and even possibly what photos I have taken.
When I put my phone in airplane mode a few times, I could tell, even though she would have no idea that I put it in airplane mode, she freaked out by texting me repeatedly as if she was trying to get me to respond to pick up my signal or something.
Could she have hired someone from the dark web or something and they have hacked or cloned my phone?
The program I have for security is Avast.
Is there anything I can do other than trading my fold 3 in for the fold 4 to completely gain confidence I am not being spied on? I know that she would go to any extreme to find out what I am doing, her whole family is schizo like that and I am really worried, I just want to have the piece of mind my phone is safe, and as of now I dont trust it, or anything else electronic in my house.
Any comments or suggestions are truly appreciated and welcomed.
Check Google account for any unauthorized logins.
Backup all critical data, remove Google and Samsung accounts from phone.
Factory reset from settings, then reset your Google account password. Done.
Be careful what you install and don't let others use the device or connect foreign flash drives to it. Do Not install or use trash sites like WhatsApp, FB, Tiktok, etc.
blackhawk said:
Check Google account for any unauthorized logins.
Backup all critical data, remove Google and Samsung accounts from phone.
Factory reset from settings, then reset your Google account password. Done.
Be careful what you install and don't let others use the device or connect foreign flash drives to it. Do Not install or use trash sites like WhatsApp, FB, Tiktok, etc.
Click to expand...
Click to collapse
I agree completely with the recommendation that you do the factory reset. And if you have access to a laptop or computer-- or any other device: use a web browser to change Google and Samsung passwords. Also if you use any other email provider, chat apps change those passwords too.
eliniko said:
Good morning everyone,
I am not super tech savvy, and need some help. I truly believe that my phone is somehow hacked, here is the situation:
My significant other and I are going through a break up in court,
She seems to know what I am saying in real time, often mentioning in it later that day or the next day; She seems to know what I am google searching, and even possibly what photos I have taken.
When I put my phone in airplane mode a few times, I could tell, even though she would have no idea that I put it in airplane mode, she freaked out by texting me repeatedly as if she was trying to get me to respond to pick up my signal or something.
Could she have hired someone from the dark web or something and they have hacked or cloned my phone?
The program I have for security is Avast.
Is there anything I can do other than trading my fold 3 in for the fold 4 to completely gain confidence I am not being spied on? I know that she would go to any extreme to find out what I am doing, her whole family is schizo like that and I am really worried, I just want to have the piece of mind my phone is safe, and as of now I dont trust it, or anything else electronic in my house.
Any comments or suggestions are truly appreciated and welcomed.
Click to expand...
Click to collapse
I agree completely with the recommendation that you do the factory reset. And if you have access to a laptop or computer-- or any other device (not the phone in question): use a web browser to change Google and Samsung passwords. Also if you use any other email provider, chat apps change those passwords too.
---------------------------------------------------------
Yeah in this case I would say she definitely somehow has access to your Google account. Your best bet is to first go through and remove any recovery email / phone numbers you don't recognize from your account and then do a factory reset of your current device, if you want to go further you could reflash Android onto the device using ODIN but that does take some knowhow. Also check for any unrecognized apps on your device, as simply having access to your backups will not give her instant access to what you said so my best guess is that she has your passwords.
eliniko said:
When I put my phone in airplane mode a few times, I could tell, even though she would have no idea that I put it in airplane mode, she freaked out by texting me repeatedly as if she was trying to get me to respond to pick up my signal or something.
Click to expand...
Click to collapse
How do you receive any messages when in airplane mode?
eliniko said:
The program I have for security is Avast.
Click to expand...
Click to collapse
You can deinstall it. It's worthless.
WoKoschekk said:
You can deinstall it. It's worthless.
Click to expand...
Click to collapse
thanks, you can tell I dont know anything, can you tell me what program/app can scan my phone?
WoKoschekk said:
How do you receive any messages when in airplane mode?
Click to expand...
Click to collapse
they all come through in a flurry when I switch my phone back on. I turn it on in airplane mode when I have my son with me, this is what I am most concerned about is she is spying on me for.
eliniko said:
thanks, you can tell I dont know anything, can you tell me what program/app can scan my phone?
Click to expand...
Click to collapse
brain.exe! An anti virus app compares your installed packages (apps) with a black list on its home server. Is there a match => show a warning screen. The problem here is that it's no problem to install a package with a random generated name (Magisk users should know what I mean). So you have no chance to detect it. And that's only one method to bypass your anti virus.
Afraid of unknown apps? Check your installed apps either in your device settings or by checking the folder /data/app which is accessible without root permissions. Every app for Android has to store its APK in this directory or otherwise it is not executable.
Apart from that a Google account must be secured by at least 2FA. This is the minimum to secure your data. Find it in your Google settings. There is also listed which devices are currently logged in.
Messenger apps can't be installed with your account on 2 or more different devices without a warning or without being uninstalled on the first device. Additionally you need a verification for that which will be sent to your mobile no.
Spying on a device also means permanent data traffic. Did you check your device settings if any app shows irregular high data traffic?
eliniko said:
Good morning everyone,
I am not super tech savvy, and need some help. I truly believe that my phone is somehow hacked, here is the situation:
My significant other and I are going through a break up in court,
She seems to know what I am saying in real time, often mentioning in it later that day or the next day; She seems to know what I am google searching, and even possibly what photos I have taken.
When I put my phone in airplane mode a few times, I could tell, even though she would have no idea that I put it in airplane mode, she freaked out by texting me repeatedly as if she was trying to get me to respond to pick up my signal or something.
Could she have hired someone from the dark web or something and they have hacked or cloned my phone?
The program I have for security is Avast.
Is there anything I can do other than trading my fold 3 in for the fold 4 to completely gain confidence I am not being spied on? I know that she would go to any extreme to find out what I am doing, her whole family is schizo like that and I am really worried, I just want to have the piece of mind my phone is safe, and as of now I dont trust it, or anything else electronic in my house.
Any comments or suggestions are truly appreciated and welcomed.
Click to expand...
Click to collapse
I'm sorry to hear you are going through this. A friend of mine went through something similar. His ex had connections to email accounts and online messaging accounts by password spoofing and other means and might have had some help knowing what passwords he used or like to use. He was alerted of random locations of unauthorized access to gmail and yahoo many many times, he sent them to me along with other chat messages from things she wouldn't know unless she or someone was watching him. I believed his vehicle or phone had been tracked by gps but we never found anything. His ex knew stuff that didn't make sense and where he was were as if he was being watched, and I'm also positive he was being watched. They were living together during court for a 3 months and then separated. I told him to stop using all the online chats, reset phone and change passwords. And he did, but he was still being tracked. I said either they put in some gps tracking device like an apple air tag or cheap gps tracker or a recording device somewhere or had someone watching him. I told him to buy a temp phone with new number and he did and communicate with only a handful of people he 100% trusted and left his main phone at home most of time until the court stuff was over. He thought she had connections to a law enforcement detective. I said anything is possible. Talk about being paranoid. I went through most of it with him. He also bought a new computer and after a new phone and trading in his car, yes, he did all three. I thought he shouldn't have to go that far but there was a lot crazy stuff going that didn't make sense. So after he did those things and also got a secure place of his own, and bought video cameras for his car and house, she went completely was clueless...but also turned crazy agitated and annoying. There's so much more but its amazing what lengths some people will go to on both ends.
Oh I forgot to add she or someone had attached random different emails to two of his accounts for backup emails. He sent me pictures. I believe that is for an alternative login and forget password. So even if you changed it she could still get access. So check that too!
Do you have separate phone accounts or on the same plan? Hopefully separate or she could be accessing your mobile account.
Is she using Android or iPhone?
You can care or not care about it, but I say do what makes you feel safe and comfortable.
Definitely start with what Blackhawk wrote!
I'm so sorry to ramble on, your post just made me think of that and all the horrible stuff she did to my friend.
One day at a time my friend, it will get better!
I wish you the best of luck!
defcondoc said:
I'm sorry to hear you are going through this. A friend of mine went through something similar. His ex had connections to email accounts and online messaging accounts by password spoofing and other means and might have had some help knowing what passwords he used or like to use. He was alerted of random locations of unauthorized access to gmail and yahoo many many times, he sent them to me along with other chat messages from things she wouldn't know unless she or someone was watching him. I believed his vehicle or phone had been tracked by gps but we never found anything. His ex knew stuff that didn't make sense and where he was were as if he was being watched, and I'm also positive he was being watched. They were living together during court for a 3 months and then separated. I told him to stop using all the online chats, reset phone and change passwords. And he did, but he was still being tracked. I said either they put in some gps tracking device like an apple air tag or cheap gps tracker or a recording device somewhere or had someone watching him. I told him to buy a temp phone with new number and he did and communicate with only a handful of people he 100% trusted and left his main phone at home most of time until the court stuff was over. He thought she had connections to a law enforcement detective. I said anything is possible. Talk about being paranoid. I went through most of it with him. He also bought a new computer and after a new phone and trading in his car, yes, he did all three. I thought he shouldn't have to go that far but there was a lot crazy stuff going that didn't make sense. So after he did those things and also got a secure place of his own, and bought video cameras for his car and house, she went completely was clueless...but also turned crazy agitated and annoying. There's so much more but its amazing what lengths some people will go to on both ends.
Oh I forgot to add she or someone had attached random different emails to two of his accounts for backup emails. He sent me pictures. I believe that is for an alternative login and forget password. So even if you changed it she could still get access. So check that too!
Do you have separate phone accounts or on the same plan? Hopefully separate or she could be accessing your mobile account.
Is she using Android or iPhone?
You can care or not care about it, but I say do what makes you feel safe and comfortable.
Definitely start with what Blackhawk wrote!
I'm so sorry to ramble on, your post just made me think of that and all the horrible stuff she did to my friend.
One day at a time my friend, it will get better!
I wish you the best of luck!
Click to expand...
Click to collapse
Thanks, this is exactly happening to me. I believe she has seen photos either from google photos or on my phone, although I dont know how she could access, as well as a critical timeline of texts have just disappeared, I have no idea how to recover them, only her texts on the text app on the fold 3 phone have disappeared, a 2 month block of our conversations, I dont know how to e tthem back, I tried reinstalling my back up, but those messages are gone, even in my samsung back up and google back up, any idea how I could have my phone professionally recover those messages, i am willing to pay whatever amount, i really need those messages for court.....any ideas? I will pay for someone to try...
What happened was, she had my phone for like an hour (before the breakup) and I noticed days later those messages gone, then came the break up, seperation, court order, etc.....it is a true nightmare that was thought out by her. I know her brother stalked his girlfriend with a gps tracker, broke into her email, facebook, etc, so i know she used his know how to do the same.
Any ideas on how to ge tthose messages back? I would be extremely grateful to get those...
You should not forget that this person was part of your life for a long time. She knows a lot of your habits in daily life and there are a lot of people knowing both of you. One of them might see you somewhere and the next day this person meets your Ex and they talk about it. You can get a lot of information about a person even without having access to his/her mobile phone, accounts and so on. Sometimes you only see what you want ro see. Especially in such a challenging situation like a separation. Often you realized it by yourself when some time is passed and you have enough distance to it.
eliniko said:
Thanks, this is exactly happening to me. I believe she has seen photos either from google photos or on my phone, although I dont know how she could access, as well as a critical timeline of texts have just disappeared, I have no idea how to recover them, only her texts on the text app on the fold 3 phone have disappeared, a 2 month block of our conversations, I dont know how to e tthem back, I tried reinstalling my back up, but those messages are gone, even in my samsung back up and google back up, any idea how I could have my phone professionally recover those messages, i am willing to pay whatever amount, i really need those messages for court.....any ideas? I will pay for someone to try...
What happened was, she had my phone for like an hour (before the breakup) and I noticed days later those messages gone, then came the break up, seperation, court order, etc.....it is a true nightmare that was thought out by her. I know her brother stalked his girlfriend with a gps tracker, broke into her email, facebook, etc, so i know she used his know how to do the same.
Any ideas on how to ge tthose messages back? I would be extremely grateful to get those...
Click to expand...
Click to collapse
Ahh ha, now this is definitely making more sense. So the actual SMS MMS text app? Only way to get messages back aside from a backup would be from the carrier, AFIK. I believe there is android recovery software that may be able to recover deleted messages.
defcondoc said:
Ahh ha, now this is definitely making more sense. So the actual SMS MMS text app? Only way to get messages back aside from a backup would be from the carrier, AFIK. I believe there is android recovery software that may be able to recover deleted messages.
Click to expand...
Click to collapse
Yes, the SMS. I would have no idea how to contact them, I had Infinity at the time that the texts were sent, so would they even have those texts?
eliniko said:
Yes, the SMS. I would have no idea how to contact them, I had Infinity at the time that the texts were sent, so would they even have those texts?
Click to expand...
Click to collapse
Ok. I don't know Infinity, but I believe you would need to open a case with them and file a court order with other carriers. I would give them a call and ask technical support and customer relations on how you would go about getting those back. Do you have date and time when they were sent? They might need that specific information. Your attorney may have experience with this.
defcondoc said:
I'm sorry to hear you are going through this. A friend of mine went through something similar. His ex had connections to email accounts and online messaging accounts by password spoofing and other means and might have had some help knowing what passwords he used or like to use. He was alerted of random locations of unauthorized access to gmail and yahoo many many times, he sent them to me along with other chat messages from things she wouldn't know unless she or someone was watching him. I believed his vehicle or phone had been tracked by gps but we never found anything. His ex knew stuff that didn't make sense and where he was were as if he was being watched, and I'm also positive he was being watched. They were living together during court for a 3 months and then separated. I told him to stop using all the online chats, reset phone and change passwords. And he did, but he was still being tracked. I said either they put in some gps tracking device like an apple air tag or cheap gps tracker or a recording device somewhere or had someone watching him. I told him to buy a temp phone with new number and he did and communicate with only a handful of people he 100% trusted and left his main phone at home most of time until the court stuff was over. He thought she had connections to a law enforcement detective. I said anything is possible. Talk about being paranoid. I went through most of it with him. He also bought a new computer and after a new phone and trading in his car, yes, he did all three. I thought he shouldn't have to go that far but there was a lot crazy stuff going that didn't make sense. So after he did those things and also got a secure place of his own, and bought video cameras for his car and house, she went completely was clueless...but also turned crazy agitated and annoying. There's so much more but its amazing what lengths some people will go to on both ends.
Oh I forgot to add she or someone had attached random different emails to two of his accounts for backup emails. He sent me pictures. I believe that is for an alternative login and forget password. So even if you changed it she could still get access. So check that too!
Do you have separate phone accounts or on the same plan? Hopefully separate or she could be accessing your mobile account.
Is she using Android or iPhone?
You can care or not care about it, but I say do what makes you feel safe and comfortable.
Definitely start with what Blackhawk wrote!
I'm so sorry to ramble on, your post just made me think of that and all the horrible stuff she did to my friend.
One day at a time my friend, it will get better!
I wish you the best of luck!
Click to expand...
Click to collapse
Stop goofing around with the runt and play hardball. Let the pros handle it. They have tools and methods that would make your head spin like Linda Blair.
&
Gps tracking device on car or other personal belonging. Relax. Sit back and look at the clues, find the cause(s), plug the leaks. Better yet, let the FBI build a case and do as directed... federal crimes will put someone deep in the hurt locker.
You could actually use this situation to your advantage, for a while, you could email/text things that would really make her happy/sad/angry/jealous etc when bored with that do the above wipe recommendations!
eliniko said:
Good morning everyone,
I am not super tech savvy, and need some help. I truly believe that my phone is somehow hacked, here is the situation:
My significant other and I are going through a break up in court,
She seems to know what I am saying in real time, often mentioning in it later that day or the next day; She seems to know what I am google searching, and even possibly what photos I have taken.
When I put my phone in airplane mode a few times, I could tell, even though she would have no idea that I put it in airplane mode, she freaked out by texting me repeatedly as if she was trying to get me to respond to pick up my signal or something.
Could she have hired someone from the dark web or something and they have hacked or cloned my phone?
The program I have for security is Avast.
Is there anything I can do other than trading my fold 3 in for the fold 4 to completely gain confidence I am not being spied on? I know that she would go to any extreme to find out what I am doing, her whole family is schizo like that and I am really worried, I just want to have the piece of mind my phone is safe, and as of now I dont trust it, or anything else electronic in my house.
Any comments or suggestions are truly appreciated and welcomed.
Click to expand...
Click to collapse
The likelihood of your phone being hacked is really quite low. if you're truly concerned however, factory reset your phone, start from scratch, don't restore backups.
The main thing I'm certain you need to do is go and change all of your account passwords. If the account offers it, tell it to "force sign out everywhere"
Turn on 2 factor authentication, ideally not using a phone or email that she would know about.
Start here:
Account settings: Your browser is not supported.
myaccount.google.com
What to do if an unknown sign in or hacking attempt is found
FAQ for Samsung mobile devices. Find more about Continue watching videos after leaving Samsung TV Plus with Samsung Support
www.samsung.com
Goes without saying, go change facebook passwords, twitter, all your socials. change everything.
eliniko said:
Good morning everyone,
I am not super tech savvy, and need some help. I truly believe that my phone is somehow hacked, here is the situation:
My significant other and I are going through a break up in court,
She seems to know what I am saying in real time, often mentioning in it later that day or the next day; She seems to know what I am google searching, and even possibly what photos I have taken.
When I put my phone in airplane mode a few times, I could tell, even though she would have no idea that I put it in airplane mode, she freaked out by texting me repeatedly as if she was trying to get me to respond to pick up my signal or something.
Could she have hired someone from the dark web or something and they have hacked or cloned my phone?
The program I have for security is Avast.
Is there anything I can do other than trading my fold 3 in for the fold 4 to completely gain confidence I am not being spied on? I know that she would go to any extreme to find out what I am doing, her whole family is schizo like that and I am really worried, I just want to have the piece of mind my phone is safe, and as of now I dont trust it, or anything else electronic in my house.
Any comments or suggestions are truly appreciated and welcomed.
Click to expand...
Click to collapse
Maybe you should change your phone and SIM card?

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